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Hilton Richmond Downtown

Hotel with 3 restaurants, steps from Greater Richmond Convention Center

Where to?

Dates

December 2025

January 2026

3 restaurants, breakfast, lunch, dinner served; Italian cuisine

Overview
Rooms
Location
Policies

Very good

Popular amenities

Room service
Bar
Laundry

includes taxes & fees

22 Dec - 23 Dec

Explore the area

501 E Broad St, Richmond, VA, 23219

Place, Broad Street
‪1 min walk‬
Place, The National
‪2 min walk‬
Place, Greater Richmond Convention Center
‪3 min walk‬
Airport, Richmond, VA (RIC-Richmond Intl.)
‪12 min drive‬

Room options

Standard Room, 1 King Bed

Very good

Highlights

Air conditioning

Connecting rooms available

Mini-fridge

HDTV

Hypo-allergenic bedding

Renovated in 2021

Premium bedding

Pillow-top bed

23 sq m
Sleeps 2
1 King Bed

Deluxe Room, 1 King Bed with Sofa bed

Wonderful

Highlights

Air conditioning

Connecting rooms available

Mini-fridge

HDTV

Hypo-allergenic bedding

Renovated in 2021

Sofa bed

Down duvet

28 sq m
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Designer toiletries, hair dryer, towels, soap

Deluxe Room, 1 King Bed with Sofa bed, Accessible (w/ Bathtub)

Highlights

Air conditioning

Connecting rooms available

Mini-fridge

HDTV

Hypo-allergenic bedding

Renovated in 2021

Sofa bed

Down duvet

28 sq m
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Deluxe Room, 1 King Bed with Sofa bed, Accessible (Roll-in shower)

Highlights

Air conditioning

Connecting rooms available

Mini-fridge

HDTV

Hypo-allergenic bedding

Renovated in 2021

Sofa bed

Down duvet

28 sq m
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed, Accessible, Executive Level (Bathtub)

Very good

Highlights

Air conditioning

Connecting rooms available

Mini-fridge

HDTV

Hypo-allergenic bedding

Renovated in 2021

Premium bedding

Pillow-top bed

23 sq m
City view
Sleeps 2
1 King Bed

Standard Room, 1 King Bed, Executive Level

Exceptional

Highlights

Air conditioning

Connecting rooms available

Mini-fridge

HDTV

Hypo-allergenic bedding

Renovated in 2021

Premium bedding

Pillow-top bed

23 sq m
City view
Sleeps 2
1 King Bed

Deluxe Room, 1 King Bed with Sofa bed, Executive Level

Highlights

Air conditioning

Connecting rooms available

Mini-fridge

HDTV

Hypo-allergenic bedding

Renovated in 2021

Premium bedding

Pillow-top bed

28 sq m
City view
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom, Executive Level

Highlights

Separate dining area

Separate sitting area

Air conditioning

Connecting rooms available

Mini-fridge

HDTV

Hypo-allergenic bedding

Renovated in 2021

70 sq m
1 bedroom
City view
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom, Accessible, Bathtub

Very good

Highlights

Separate dining area

Separate sitting area

Air conditioning

Connecting rooms available

Mini-fridge

HDTV

Hypo-allergenic bedding

Renovated in 2021

70 sq m
1 bedroom
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom, Accessible (Roll-in shower)

Highlights

Separate dining area

Separate sitting area

Air conditioning

Connecting rooms available

Mini-fridge

HDTV

Hypo-allergenic bedding

Renovated in 2021

70 sq m
1 bedroom
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Premium bedding, down duvets, pillow-top beds, in-room safe

Suite, 1 Bedroom

Very good

Highlights

Separate dining area

Separate sitting area

Air conditioning

Connecting rooms available

Mini-fridge

HDTV

Hypo-allergenic bedding

Renovated in 2021

70 sq m
1 bedroom
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed, Accessible (Hearing Accessible)

Excellent

Highlights

Air conditioning

Connecting rooms available

Mini-fridge

HDTV

Hypo-allergenic bedding

Renovated in 2021

Premium bedding

Pillow-top bed

23 sq m
Sleeps 2
1 King Bed

Suite, 1 Bedroom, Accessible (Hearing Accessible)

Highlights

Separate dining area

Separate sitting area

Air conditioning

Connecting rooms available

Mini-fridge

HDTV

Hypo-allergenic bedding

Renovated in 2021

70 sq m
1 bedroom
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Standard Room, 2 Queen Beds

Excellent

Highlights

Air conditioning

Connecting rooms available

Mini-fridge

HDTV

Hypo-allergenic bedding

Renovated in 2021

Premium bedding

Pillow-top bed

23 sq m
Sleeps 4
2 Queen Beds

Deluxe Room, 2 Queen Beds

Wonderful

Highlights

Air conditioning

Connecting rooms available

Mini-fridge

HDTV

Hypo-allergenic bedding

Renovated in 2021

Premium bedding

Pillow-top bed

28 sq m
Sleeps 4
2 Queen Beds

Deluxe Room, 2 Queen Beds, Accessible, Bathtub (w/ Bathtub)

Highlights

Air conditioning

Connecting rooms available

Mini-fridge

HDTV

Hypo-allergenic bedding

Renovated in 2021

Premium bedding

Pillow-top bed

28 sq m
Sleeps 4
2 Queen Beds

Deluxe Room, 2 Queen Beds, Accessible (Hearing Accessible)

Highlights

Air conditioning

Connecting rooms available

Mini-fridge

HDTV

Hypo-allergenic bedding

Renovated in 2021

Premium bedding

Pillow-top bed

28 sq m
Sleeps 4
2 Queen Beds

Standard Room, 2 Queen Beds, Executive Level

Exceptional

Highlights

Air conditioning

Connecting rooms available

Mini-fridge

HDTV

Hypo-allergenic bedding

Renovated in 2021

Premium bedding

Pillow-top bed

23 sq m
City view
Sleeps 4
2 Queen Beds

Deluxe Room, 2 Queen Beds, Accessible, Executive Level (Hearing Accessible)

Highlights

Air conditioning

Connecting rooms available

Mini-fridge

HDTV

Hypo-allergenic bedding

Renovated in 2021

Premium bedding

Pillow-top bed

28 sq m
City view
Sleeps 4
2 Queen Beds

Deluxe Room, 2 Queen Beds, Executive Level

Exceptional

Highlights

Air conditioning

Connecting rooms available

Mini-fridge

HDTV

Hypo-allergenic bedding

Renovated in 2021

Premium bedding

Pillow-top bed

28 sq m
City view
Sleeps 4
2 Queen Beds

Standard Room, 2 Queen Beds, Accessible (Roll-in Shower)

Very good

Highlights

Air conditioning

Connecting rooms available

Mini-fridge

HDTV

Hypo-allergenic bedding

Renovated in 2021

Premium bedding

Pillow-top bed

23 sq m
Sleeps 4
2 Queen Beds

About the area

Richmond

Hilton Richmond Downtown puts you in the heart of Richmond, steps from Greater Richmond Convention Center and within a 15-minute stroll of Black History Museum. Highlights at this hotel include 3 restaurants, an indoor swimming pool and a 24-hour gym. .The restaurant, 1885 Cafe & Market, is open for breakfast, lunch and dinner. Gather & Hem is the hotel's own lobby lounge, serving drinks along with lunch and dinner. 15000 square feet (1394 square metres) of event facilities include 9 meeting rooms and conference space, and other business amenities include a 24-hour business centre. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. Each morning buffet breakfast is served between 6:30 AM and 10:30 AM. There's also the convenience of valet parking. .Sights within a 20-minute walk of this 4-property class Downtown Richmond hotel include Allianz Amphitheater at Riverfront and Altria Theater.

What's nearby

Broad Street - 1 min walk - 0.0 km
The National - 2 min walk - 0.2 km
Greater Richmond Convention Center - 3 min walk - 0.3 km
Virginia Commonwealth University - 10 min walk - 0.8 km
Altria Theater - 16 min walk - 1.4 km

Getting around

Richmond Main Street Station - 17 min walk
Richmond, VA (RIC-Richmond Intl.) - 13 min drive

Restaurants

‪Pop's Market on Grace - ‬2 min walk
‪Penny Lane Pub - ‬3 min walk
‪Urban Hang Suite - ‬3 min walk
‪Fall Line Kitchen & Bar - ‬2 min walk
‪Richmond Marriott Hotel Concierge Lounge - ‬1 min walk

About this property

Hilton Richmond Downtown

Hotel with 3 restaurants, steps from Greater Richmond Convention Center

Hilton Richmond Downtown offers its guests an indoor pool and a 24-hour fitness centre. There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby corner/local shop. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A 24-hour business centre and 9 meeting rooms are available. Event space at this hotel measures 15000 square feet (1394 square metres) and includes conference space. A vending machine, tour/ticket assistance, and a garden are also featured at the business-friendly Hilton Richmond Downtown. Parking is available for a fee. A complete renovation of Hilton Richmond Downtown was completed in June 2021.

Smoking is allowed in designated areas at this 4-star Richmond hotel.

1 building

250 guestrooms or units

7 levels

3 dining venues

15000 sq ft of conference space

1394 sq. m of conference space

Built in 2009

Poolside lounge chairs

Charging station for electric cars

Business centre (24 hours)

Conference space

Breakfast available (surcharge)

Dry cleaning

Self-service laundry

Front desk (24 hours)

Express check-out

Storage area for luggage

Front desk safe

Tour and ticket information

Concierge

Wedding services available

Corner/local shop

Garden

Fireplace in lobby

Television in lobby

Lift

Smoking in designated areas

Water dispenser

Bar or lounge

Coffee shop

Hilton Richmond Downtown offers 250 accommodations with MP3 docking stations and a safe. Pillowtop beds feature down duvets and premium bedding. 47-inch LCD televisions come with premium cable channels and pay-per-view films. Bathrooms include designer toiletries and hairdryers.

This Richmond hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Similar properties

Pool
Pet-friendly
Free WiFi
Restaurant

includes taxes & fees

21 Dec - 22 Dec

Property amenities

Internet

Available in all rooms: Free WiFi
In-room WiFi speed: 25+ Mbps
Available in some public areas: Free WiFi

Parking and transport

Electric car charging station on site
Valet parking on site (USD 51 per night; includes in/out privileges)

Food and drink

Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: USD 24 per person
3 restaurants
A bar/lounge
A coffee shop/cafe

Restaurants on site

1885 Cafe & Market
Gather & Hem
LaGrotta Restaurante

Things to do

24-hour gym
Bicycle storage
Bicycle tours
Indoor pool
TV in common areas

Family friendly

Grocery/convenience store
Indoor pool
Laundry facilities
Mini-fridge
Rollaway/extra bed (surcharge)
Travel cot

Conveniences

24-hour front desk
ATM
Grocery/convenience store
Laundry facilities
Luggage storage
Safe at front desk
Vending machine
Water dispenser

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (on request)
Tour and ticket assistance
Wedding services

Business services

15,000 square feet of conference space
24-hour business centre
9 meeting rooms

Outdoors

Garden
Outdoor furniture
Pool loungers
Vegetable garden

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Braille/raised signage
Hardwood flooring in public areas
Lift
Smooth flooring in public areas
Stair-free path to entrance
Thin carpet in room
Tile flooring in public areas
Tile flooring in room
Valet for wheelchair-equipped vehicles
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business centre
Wheelchair-accessible concierge desk
Wheelchair-accessible gym
Wheelchair-accessible path of travel
Wheelchair-accessible path to lift
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant

1 building
7 floors
Ballroom
Banquet hall
Built in 2009
Comprehensive recycling policy
Designated smoking areas (fines apply)
Fireplace in lobby
Living plant wall
Local artist showcase
Renovated entire property - June 2021
Traditional architecture

Room amenities

Bedroom

Blackout drapes
Down comforter
Hypo-allergenic bedding
Pillowtop mattress
Premium bedding
Rollaway/extra bed (surcharge)

Bathroom

Designer toiletries
Hair dryer
Private bathroom
Shampoo
Soap
Toilet paper
Toothbrush and toothpaste (on request)
Towels provided

Entertainment

47-inch LCD TV with premium cable channels
MP3 dock
Pay films
Streaming services

Food and drink

Coffee/tea maker
Limited room service
Mini-fridge

Air conditioning (climate-controlled)
Composting
Connecting rooms available
Desk
Desk chair
Heating (climate-controlled)
Iron/ironing board
Laptop workspace
LED lighting
Mobile key entry
Phone
Recycling
Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight

Early check-in subject to availability

Contactless check-in and check-out are available

Late check-in subject to availability

Minimum check-in age - 21

Check-out

Check-out before 11 AM

Contactless check-out

Late check-out subject to availability

Late check-out fee: USD 50

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets: USD 50 per accommodation, per stay
Only dogs are allowed
Maximum 2 (weight limit: 50 lb per pet)
Pets cannot be left unattended

Children and extra beds

Children are welcome.

Rollaway/extra beds are available for USD 10.00 per night.

Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for buffet breakfast: from approximately USD 24 per person
Valet parking fee: USD 51 per night (in/out privileges)
Pet fee: USD 50 per accommodation, per stay
Service animals are exempt from fees
Late check-out fee: USD 50 (subject to availability)
In-room safe fee: USD 0 per day
Rollaway bed fee: USD 10.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards and cash

Cashless transactions are available

Safety features at this property include a smoke detector, a first aid kit and window guards

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

We should mention

Pool access available from 10:00 AM to 10 PM
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Hotel Richmond Downtown

Hilton Garden Inn Richmond Downtown

Hilton Garden Inn Richmond Hotel Richmond

Hilton Richmond Downtown Hotel

Hilton Richmond Downtown

Hilton Richmond Downtown Hotel

Hilton Richmond Downtown Richmond

Hilton Richmond Downtown Hotel Richmond

Frequently asked questions

What is the cancellation policy at Hilton Richmond Downtown?

Hilton Richmond Downtown offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hilton Richmond Downtown?

As of 15 Dec 2025, prices found for a 1-night stay for 2 adults at Hilton Richmond Downtown on 22 Dec 2025 start from AU$235.05, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hilton Richmond Downtown?

Yep, Hilton Richmond Downtown has valet parking with in/out privileges for USD 51 per night.

Does Hilton Richmond Downtown have a pool?

Hilton Richmond Downtown has a pool and an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 10:00 AM to 10 PM.

What makes Hilton Richmond Downtown a romantic place to stay?

A lounge bar, plus pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Hilton Richmond Downtown.

Is Hilton Richmond Downtown family-friendly?

You bet! With amenities such as children's meals and a corner/local shop, as well as travel cots in the guestrooms, it's no surprise that Hilton Richmond Downtown is a hit with families.

Does Hilton Richmond Downtown serve breakfast?

Sure does, buffet breakfast is offered daily between 6:30 AM and 10:30 AM.

Is there a free airport shuttle available at Hilton Richmond Downtown?

No, Hilton Richmond Downtown does not offer an airport shuttle service.

Is there a bar or restaurant at Hilton Richmond Downtown?

Yep, they've got a lounge bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Hilton Richmond Downtown?

Check-in begins at 4 PM. Check-out time is 11 AM.

Hilton Richmond Downtown Reviews

8.4

Very good

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

8/10 Good

Sue, Staunton

13 Sept 2025

Liked: Cleanliness, staff & service, property conditions & facilities

I really love this property. The rooms are nice and large and the bathrooms are a good size. I want to give a special shoutout to Miri who was very kind to procure 4 wine glasses for my room and a deck of cards! I did not give it 5-stars because of a few small things like no wine glasses in the room, no writing pad or pen, and the fact that a bottle of water in the room is $3 (unless you are a member). Staff was great, location is nice, but it's the little things that add up to get a 5-star rating.

Stayed 1 night in Sep 2025

8/10 Good

Chad

13 Sept 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Perfect hotel if your seeing show at Allianz.. nice courtyard and connecting pool.

Stayed 1 night in Sep 2025

6/10 Okay

Thomas B Jr

Travelled with family

13 Sept 2025

Liked: Staff & service, room comfort

Disliked: Property conditions & facilities

Visit with Family

Hotel staff was friendly attentive and helpful however our room 343 first appearance was on the shabby side it needs a makeover. The chaise lounge was dirty and worn out. That was not enough lighting in the room. The light on the desk was broken and I requested that they replace it which was done. The sink in the bathroom had mold and mildew around the edge..that is a cleaning issue. I pointed it out to the front desk and it was taken care of however the caulking around the tub both floor and the edging around the tub has mold and mildew build up it needs to be taken up and replaced, that is a maintenance issue. My Parents after their retirement ended up managing a large hotel on the outer Banks of North Carolina. Cleaning and maintenance was a family affair. Otherwise we enjoyed the restaurants and bar Lounge. The Italian restaurant was excellent.

Stayed 3 nights in Sep 2025

10/10 Excellent

Mirjana

Travelled with partner, Travelled with group

9 Sept 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Everything is perfect

Stayed 1 night in Sep 2025

8/10 Good

Michele

8 Sept 2025

Liked: Cleanliness, staff & service, property conditions & facilities

It was fine not great.

Stayed 3 nights in Aug 2025

6/10 Okay

Melissa

7 Sept 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Disliked: Room comfort

Excellent service, terrible noise, no sleep

Benjamin the concierge was always helpful with his recommendations which were spot on. However, it was so noisy on the street outside our window we couldn’t sleep and we were on the 5th floor. The shouting, arguing, and yelling went on all night into the early morning. For that reason we would never stay at this location.

Stayed 2 nights in Sep 2025

4/10 Poor

Megan

Travelled with partner

6 Sept 2025

Liked: Cleanliness, staff & service, amenities

Disliked: Property conditions & facilities

Tgis is the 2nd time Ive stayed here in the last 2 months. Both times I was put in a room with no fan in the bathroom. So I kept waking up the person I was with by keeping the door open when I showered.

Stayed 1 night in Sep 2025

4/10 Poor

Javier

Business traveller

5 Sept 2025

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities, room comfort

ICK

Overall it felt icky. Eggs where real for breakfast but was about it. The hallway smelled, the room itself was not in the best condition. I will not stay or have our employees stay there unless necessary.

Stayed 3 nights in Sep 2025

6/10 Okay

Girija

2 Sept 2025

Liked: Cleanliness, property conditions & facilities

Disliked: Staff & service

The staff was not helpful, very few towels in the room, coffeemaker part was missing. No free coffee or tea in the lobby

Stayed 2 nights in Aug 2025

4/10 Poor

Bermude

1 Sept 2025

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities

Stayed 1 night in Aug 2025

10/10 Excellent

Lorenzo

Travelled with family

1 Sept 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Facility was good, personnel even better. The shuttle van drivers they were alway will to help.

Stayed 3 nights in Aug 2025

10/10 Excellent

Reid

Travelled with family

31 Aug 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Staff is very friendly and helpful. Rooms very well-kept and clean.

Stayed 1 night in Aug 2025

10/10 Excellent

Kurt

30 Aug 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Aug 2025

10/10 Excellent

Ryan

29 Aug 2025

Stayed 1 night in Aug 2025

8/10 Good

Lucretia

Travelled with group

22 Aug 2025

It’s a very pleasant property and is located in a great area, staff were very helpful and friendly. This is my second visit. I will probably come again.

Stayed 1 night in Aug 2025

10/10 Excellent

Hussein

22 Aug 2025

Stayed 4 nights in Aug 2025

10/10 Excellent

Sandy

21 Aug 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Apr 2025

10/10 Excellent

BIN

20 Aug 2025

Liked: Cleanliness, staff & service, property conditions & facilities

It’s good

Stayed 1 night in Aug 2025

8/10 Good

Jeffrey

Travelled with family, Travelled with group

19 Aug 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The hotel was a great location from Richmond Raceway. It took only 15 minutes. Overall, it is a nice hotel, just worn in some areas. Doors were tough to close. Exhaust in bathrooms could be better. HVAC a bit inconsistent keeping the room cool.

Stayed 2 nights in Aug 2025

10/10 Excellent

Verified traveller

18 Aug 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The hotel was amazing, area is a little sketch but I realllly enjoyed the hotel.

Stayed 3 nights in Aug 2025

10/10 Excellent

Eric

18 Aug 2025

Stayed 2 nights in Jul 2025

10/10 Excellent

George

Travelled with partner

17 Aug 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very comfortable accommodations.

Stayed 1 night in Aug 2025

4/10 Poor

Verified traveller

Travelled with family

16 Aug 2025

Disliked: Cleanliness, property conditions & facilities, room comfort

The Hilton is normally top tier and a comfortable stay however, this time not so much. I purchased two suites for the comfort of my family which turned out to be not so comfortable. Suite 418 in particular had a horrible mildew smell throughout the suite. When we arrived to the room the housekeeping was alerting the front desk of the issue to which it was dismissed. I also alerted The front desk of the smell and was told we could not be accommodated. I had an infant child present with me and we ended up not even staying in that suite due to the harmful smell.

Stayed 1 night in Aug 2025

10/10 Excellent

Athena

Travelled with family

16 Aug 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The property was fine. I didn’t feel safe going it and walking around the area.

Stayed 1 night in Aug 2025

8/10 Good

Kathleen

14 Aug 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very clean and updated

Stayed 3 nights in Aug 2025

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Hilton Richmond Downtown

Photo gallery for Hilton Richmond Downtown

Reviews

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Room options

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Highlights

View all photos for Deluxe Room, 1 King Bed with Sofa bed

Deluxe Room, 1 King Bed with Sofa bed

Highlights

View all photos for Deluxe Room, 1 King Bed with Sofa bed, Accessible (w/ Bathtub)

Deluxe Room, 1 King Bed with Sofa bed, Accessible (w/ Bathtub)

Highlights

View all photos for Deluxe Room, 1 King Bed with Sofa bed, Accessible (Roll-in shower)

Deluxe Room, 1 King Bed with Sofa bed, Accessible (Roll-in shower)

Highlights

View all photos for Standard Room, 1 King Bed, Accessible, Executive Level (Bathtub)

Standard Room, 1 King Bed, Accessible, Executive Level (Bathtub)

Highlights

View all photos for Standard Room, 1 King Bed, Executive Level

Standard Room, 1 King Bed, Executive Level

Highlights

View all photos for Deluxe Room, 1 King Bed with Sofa bed, Executive Level

Deluxe Room, 1 King Bed with Sofa bed, Executive Level

Highlights

View all photos for Suite, 1 Bedroom, Executive Level

Suite, 1 Bedroom, Executive Level

Highlights

View all photos for Suite, 1 Bedroom, Accessible, Bathtub

Suite, 1 Bedroom, Accessible, Bathtub

Highlights

View all photos for Suite, 1 Bedroom, Accessible (Roll-in shower)

Suite, 1 Bedroom, Accessible (Roll-in shower)

Highlights

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Highlights

View all photos for Standard Room, 1 King Bed, Accessible (Hearing Accessible)

Standard Room, 1 King Bed, Accessible (Hearing Accessible)

Highlights

View all photos for Suite, 1 Bedroom, Accessible (Hearing Accessible)

Suite, 1 Bedroom, Accessible (Hearing Accessible)

Highlights

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Highlights

View all photos for Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds

Highlights

View all photos for Deluxe Room, 2 Queen Beds, Accessible, Bathtub (w/ Bathtub)

Deluxe Room, 2 Queen Beds, Accessible, Bathtub (w/ Bathtub)

Highlights

View all photos for Deluxe Room, 2 Queen Beds, Accessible (Hearing Accessible)

Deluxe Room, 2 Queen Beds, Accessible (Hearing Accessible)

Highlights

View all photos for Standard Room, 2 Queen Beds, Executive Level

Standard Room, 2 Queen Beds, Executive Level

Highlights

View all photos for Deluxe Room, 2 Queen Beds, Accessible, Executive Level (Hearing Accessible)

Deluxe Room, 2 Queen Beds, Accessible, Executive Level (Hearing Accessible)

Highlights

View all photos for Deluxe Room, 2 Queen Beds, Executive Level

Deluxe Room, 2 Queen Beds, Executive Level

Highlights

View all photos for Standard Room, 2 Queen Beds, Accessible (Roll-in Shower)

Standard Room, 2 Queen Beds, Accessible (Roll-in Shower)

Highlights

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