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Hilton Richmond Downtown

4.0 star property
Hotel with 3 restaurants, steps from Greater Richmond Convention Center

Photo gallery for Hilton Richmond Downtown

Courtyard
3 restaurants, breakfast, lunch, dinner served; Italian cuisine
3 restaurants, breakfast, lunch, dinner served; Italian cuisine
Lobby
Meeting facility

Reviews

8.4 out of 10
Very good

Popular amenities

  • Room service
  • Pool
  • Gym
  • Bar
  • Laundry
  • Pet-friendly
The current price is AU$268
includes taxes & fees
29 Sept - 30 Sept

Explore the area

View map
501 E Broad St, Richmond, VA, 23219
  • Greater Richmond Convention Center
    ‪3 min walk‬
  • Virginia Commonwealth University
    ‪10 min walk‬
  • Altria Theater
    ‪16 min walk‬
  • Richmond, VA (RIC-Richmond Intl.)
    ‪13 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Executive Level

Standard Room, 2 Queen Beds, Executive Level

Standard Room, 2 Queen Beds, Executive Level

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
HDTV
Hypo-allergenic bedding
Renovated in 2021
Pillow-top bed
Blackout curtains
  • 23 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds, Accessible, Executive Level (Hearing Accessible)

1 bedroom, premium bedding, down duvets, pillow-top beds

Deluxe Room, 2 Queen Beds, Accessible, Executive Level (Hearing Accessible)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
HDTV
Hypo-allergenic bedding
Renovated in 2021
Pillow-top bed
Blackout curtains
  • 28 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds, Executive Level

City view

Deluxe Room, 2 Queen Beds, Executive Level

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
HDTV
Hypo-allergenic bedding
Renovated in 2021
Pillow-top bed
Blackout curtains
  • 28 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Roll-in Shower)

Bathroom shower

Standard Room, 2 Queen Beds, Accessible (Roll-in Shower)

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
HDTV
Hypo-allergenic bedding
Renovated in 2021
Pillow-top bed
Blackout curtains
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

City view

Standard Room, 1 King Bed

8.0 out of 10
Very good
(28 reviews)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
HDTV
Hypo-allergenic bedding
Renovated in 2021
Pillow-top bed
Blackout curtains
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed with Sofa bed

City view

Deluxe Room, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
HDTV
Hypo-allergenic bedding
Renovated in 2021
Sofa bed
Down duvet
  • 28 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed with Sofa bed, Accessible (w/ Bathtub)

Designer toiletries, hair dryer, towels, soap

Deluxe Room, 1 King Bed with Sofa bed, Accessible (w/ Bathtub)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
HDTV
Hypo-allergenic bedding
Renovated in 2021
Sofa bed
Down duvet
  • 28 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed with Sofa bed, Accessible (Roll-in shower)

Bathroom shower

Deluxe Room, 1 King Bed with Sofa bed, Accessible (Roll-in shower)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
HDTV
Hypo-allergenic bedding
Renovated in 2021
Sofa bed
Down duvet
  • 28 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Accessible, Executive Level (Bathtub)

Bathroom shower

Standard Room, 1 King Bed, Accessible, Executive Level (Bathtub)

8.0 out of 10
Very good
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
HDTV
Hypo-allergenic bedding
Renovated in 2021
Pillow-top bed
Blackout curtains
  • 23 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Executive Level

Standard Room, 1 King Bed, Executive Level

Standard Room, 1 King Bed, Executive Level

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
HDTV
Hypo-allergenic bedding
Renovated in 2021
Pillow-top bed
Blackout curtains
  • 23 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed with Sofa bed, Executive Level

Deluxe Room, 1 King Bed with Sofa bed, Executive Level | Living area

Deluxe Room, 1 King Bed with Sofa bed, Executive Level

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
HDTV
Hypo-allergenic bedding
Renovated in 2021
Pillow-top bed
Blackout curtains
  • 28 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Executive Level

City view

Suite, 1 Bedroom, Executive Level

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Mini-fridge
HDTV
Hypo-allergenic bedding
Renovated in 2021
  • 70 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Accessible, Bathtub

Designer toiletries, hair dryer, towels, soap

Suite, 1 Bedroom, Accessible, Bathtub

8.0 out of 10
Very good
(1 review)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Mini-fridge
HDTV
Hypo-allergenic bedding
Renovated in 2021
  • 70 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Accessible (Roll-in shower)

Bathroom shower

Suite, 1 Bedroom, Accessible (Roll-in shower)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Mini-fridge
HDTV
Hypo-allergenic bedding
Renovated in 2021
  • 70 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

1 bedroom, premium bedding, down duvets, pillow-top beds

Suite, 1 Bedroom

8.0 out of 10
Very good
(1 review)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Mini-fridge
HDTV
Hypo-allergenic bedding
Renovated in 2021
  • 70 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Accessible (Hearing Accessible)

1 bedroom, premium bedding, down duvets, pillow-top beds

Standard Room, 1 King Bed, Accessible (Hearing Accessible)

8.8 out of 10
Excellent
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
HDTV
Hypo-allergenic bedding
Renovated in 2021
Pillow-top bed
Blackout curtains
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible (Hearing Accessible)

Suite, 1 Bedroom, Accessible (Hearing Accessible) | Living area

Suite, 1 Bedroom, Accessible (Hearing Accessible)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Mini-fridge
HDTV
Hypo-allergenic bedding
Renovated in 2021
  • 70 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds

1 bedroom, premium bedding, down duvets, pillow-top beds

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(23 reviews)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
HDTV
Hypo-allergenic bedding
Renovated in 2021
Pillow-top bed
Blackout curtains
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds

City view

Deluxe Room, 2 Queen Beds

9.6 out of 10
Exceptional
(8 reviews)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
HDTV
Hypo-allergenic bedding
Renovated in 2021
Pillow-top bed
Blackout curtains
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds, Accessible, Bathtub (w/ Bathtub)

Designer toiletries, hair dryer, towels, soap

Deluxe Room, 2 Queen Beds, Accessible, Bathtub (w/ Bathtub)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
HDTV
Hypo-allergenic bedding
Renovated in 2021
Pillow-top bed
Blackout curtains
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds, Accessible (Hearing Accessible)

1 bedroom, premium bedding, down duvets, pillow-top beds

Deluxe Room, 2 Queen Beds, Accessible (Hearing Accessible)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
HDTV
Hypo-allergenic bedding
Renovated in 2021
Pillow-top bed
Blackout curtains
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

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About the area

Richmond

Hilton Richmond Downtown puts you in the heart of Richmond, steps from Greater Richmond Convention Center and within a 15-minute stroll of Black History Museum. Highlights at this hotel include 3 restaurants, an indoor swimming pool and a 24-hour gym. .The restaurant, 1885 Cafe & Market, is open for breakfast, lunch and dinner. Gather & Hem is the hotel's own lobby lounge, serving drinks along with lunch and dinner. 15000 square feet (1394 square metres) of event facilities include 9 meeting rooms and conference space, and other business amenities include a 24-hour business centre. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. Each morning buffet breakfast is served between 6:30 AM and 10:30 AM. There's also the convenience of valet parking. .Sights within a 20-minute walk of this 4-property class Downtown Richmond hotel include Allianz Amphitheater at Riverfront and Altria Theater.

What's nearby

  • Broad Street - 1 min walk - 0.0 km
  • The National - 2 min walk - 0.2 km
  • Greater Richmond Convention Center - 3 min walk - 0.3 km
  • Virginia Commonwealth University - 10 min walk - 0.8 km
  • Altria Theater - 16 min walk - 1.4 km

Getting around

  • Richmond Main Street Station - 17 min walk
  • Richmond, VA (RIC-Richmond Intl.) - 13 min drive

Restaurants

  • ‪Richmond Marriott Hotel Concierge Lounge - ‬1 min walk
  • ‪Urban Hang Suite - ‬3 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Fall Line Kitchen and Bar - ‬1 min walk
  • ‪Penny Lane Pub - ‬3 min walk

About this property

Hilton Richmond Downtown

Hotel with 3 restaurants, steps from Greater Richmond Convention Center
Hilton Richmond Downtown offers its guests an indoor pool and a 24-hour fitness centre. There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby corner/local shop. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A 24-hour business centre and 9 meeting rooms are available. Event space at this hotel measures 15000 square feet (1394 square metres) and includes conference space. A vending machine, tour/ticket assistance, and a garden are also featured at the business-friendly Hilton Richmond Downtown. Parking is available for a fee. A complete renovation of Hilton Richmond Downtown was completed in June 2021.

Smoking is allowed in designated areas at this 4-star Richmond hotel.

  • 1 building
  • 250 guestrooms or units
  • 7 levels
  • 3 dining venues
  • 15000 sq ft of conference space
  • 1394 sq. m of conference space
  • Built in 2009
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Corner/local shop
  • Garden
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Lift
  • Smoking in designated areas
  • Water dispenser
  • Bar or lounge
  • Coffee shop
Hilton Richmond Downtown offers 250 accommodations with MP3 docking stations and a safe. Pillowtop beds feature down duvets and premium bedding. 47-inch LCD televisions come with premium cable channels and pay-per-view films. Bathrooms include designer toiletries and hairdryers.

This Richmond hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Valet parking on site (USD 51 per night; includes in/out privileges)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: USD 24 per person
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • 1885 Cafe & Market
  • Gather & Hem
  • LaGrotta Restaurante

Things to do

  • 24-hour gym
  • Bicycle storage
  • Bicycle tours
  • Indoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Travel cot

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 15,000 square feet of conference space
  • 24-hour business centre
  • 9 meeting rooms

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Hardwood flooring in public areas
  • Lift
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Thin carpet in room
  • Tile flooring in public areas
  • Tile flooring in room
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 7 floors
  • Ballroom
  • Banquet hall
  • Built in 2009
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Fireplace in lobby
  • Living plant wall
  • Local artist showcase
  • Renovated entire property - June 2021
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 47-inch LCD TV with premium cable channels
  • MP3 dock
  • Pay films
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Composting
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Early check-in subject to availability
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 50
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Pets cannot be left unattended
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.00 per night.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 24 per person
  • Valet parking fee: USD 51 per night (in/out privileges)
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out fee: USD 50 (subject to availability)
  • In-room safe fee: USD 0 per day
  • Rollaway bed fee: USD 10.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, debit cards and cash.
    For guests' safety, the property includes a smoke detector, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Pool access available from 10:00 AM to 10 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Hotel Richmond Downtown
Hilton Garden Inn Richmond Downtown
Hilton Garden Inn Richmond Hotel Richmond
Hilton Richmond Downtown Hotel
Hilton Richmond Downtown
Hilton Richmond Downtown Hotel
Hilton Richmond Downtown Richmond
Hilton Richmond Downtown Hotel Richmond

Frequently asked questions

What is the cancellation policy at Hilton Richmond Downtown?

Hilton Richmond Downtown offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hilton Richmond Downtown?

As of 15 Sept 2025, prices found for a 1-night stay for 2 adults at Hilton Richmond Downtown on 29 Sept 2025 start from AU$267.65, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hilton Richmond Downtown?

Yep, Hilton Richmond Downtown has valet parking with in/out privileges for USD 51 per night.

Does Hilton Richmond Downtown have a pool?

Hilton Richmond Downtown has a pool and an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 10:00 AM to 10 PM.

What makes Hilton Richmond Downtown a romantic place to stay?

A lounge bar, plus pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Hilton Richmond Downtown.

Is Hilton Richmond Downtown family-friendly?

You bet! With amenities such as children's meals and a corner/local shop, as well as travel cots in the guestrooms, it's no surprise that Hilton Richmond Downtown is a hit with families.

Does Hilton Richmond Downtown serve breakfast?

Sure does, buffet breakfast is offered daily between 6:30 AM and 10:30 AM.

Is there a free airport shuttle available at Hilton Richmond Downtown?

No, Hilton Richmond Downtown does not offer an airport shuttle service.

Is there a bar or restaurant at Hilton Richmond Downtown?

Yep, they've got a lounge bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Hilton Richmond Downtown?

Check-in begins at 4 PM. Check-out time is 11 AM.

Reviews

Hilton Richmond Downtown Reviews

8.4

Very good

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 570 out of 1006 reviews
Rating 8 - Good. 213 out of 1006 reviews
Rating 6 - Okay. 97 out of 1006 reviews
Rating 4 - Poor. 66 out of 1006 reviews
Rating 2 - Terrible. 60 out of 1006 reviews

Reviews

8/10 Good

Jay

Travelled with family
Liked: Cleanliness, property conditions & facilities
Comfortable. Clean. Convenient. Friendly staff. Nice.
Stayed 1 night in Jun 2025

8/10 Good

Ali

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2025

8/10 Good

Katie

Stayed 1 night in Jun 2025

2/10 Terrible

Preston

Stayed 1 night in Jun 2025

2/10 Terrible

Jacy

Hotel was overbooked and oversold, had a very difficult experience as I was told that if I were to cancel I would still be charged for one night, despite my literally inability to check into the hotel
Stayed 2 nights in Jun 2025

6/10 Okay

Uros, Wilmington

Travelled with partner
Liked: Cleanliness
Front desk staff was not willing to accommodate any of our requests (early check in, high floor, open-not courtyard view) given we booked via Expedia and not directly with Hilton. Rooms are ok, spacious, headboard if the bed was scratched and worn, bathroom was modern and nice. The rest of the common areas seem older, not modern. Breakfast was ok, however the spread lacked in versatility of offerings offered by similar hotels. Not sure if Hilton will be our choice of hotel for future travels.
Stayed 1 night in Jun 2025

10/10 Excellent

Bernardo Isaac

Liked: Cleanliness, amenities, property conditions & facilities
Room are excellent, clean, great location
Stayed 2 nights in Jun 2025

10/10 Excellent

Jeffrey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great downtown location. Parking right across street
Stayed 1 night in Jun 2025

2/10 Terrible

Jordan

Stayed 1 night in Jun 2025

10/10 Excellent

Eric

Liked: Cleanliness
Stayed 2 nights in May 2025

10/10 Excellent

Douglas, Dacula

Stayed 2 nights in Jun 2025

8/10 Good

Christopher, Des Moines

Travelled with family
Liked: Cleanliness, amenities
The property had a good pool, hot tub, and gym. Most of the doors stuck and had to be forcefully opened. To the room, the bathroom, and the pool.
Stayed 1 night in Jun 2025

8/10 Good

Nathaniel R

Stayed 2 nights in Jun 2025

8/10 Good

Hope

Stayed 1 night in Jun 2025

10/10 Excellent

Alina

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is clean, the room was a good size. We stayed for an event at the convention and the walking distance is short. The property is a good place to stay if you’re looking for lodging close to the convention center and other area’s downtown near the convention center.
Stayed 1 night in Jun 2025

10/10 Excellent

Rhea

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were friendly and helpful
Stayed 4 nights in May 2025

8/10 Good

Derick

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in May 2025

4/10 Poor

micah

Travelled with partner
Disliked: Staff & service, amenities
The room was nothing like described when booking. We stayed in an overpriced closet.
Stayed 2 nights in May 2025

10/10 Excellent

Maribel

Stayed 2 nights in May 2025

8/10 Good

Jessica

Stayed 2 nights in May 2025

8/10 Good

Ariel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was overall very clean, friendly and helpful staff. Our room was very clean and the bathroom itself was clean but the ceiling had gnats or fruit flies stuck to it and no exhaust van so there was a small bit of discolored condensation on the ceiling every time we showered. Otherwise, very clean room and hotel. Quiet rooms, lots of dining close by, walkable distance.
Stayed 1 night in May 2025

10/10 Excellent

Hernando

Liked: Cleanliness
Stayed 1 night in May 2025

6/10 Okay

Lynne

Travelled with family and small children
Liked: Property conditions & facilities
Disliked: Amenities
Good downtown location. Valet service and front desk staff was great. Lovely outdoor seating. Room was big; a little tired. Fridge didn't work; they replaced it with another fridge next to the dresser in the room. Pool area was old, dirty. Super slippery floor tiles; hair, gunk on floor. Pool surfaces dirty. Don't order room service. 3 servings came combined, tossed in 2 plastic bags in plastic containers, and there was no place in the room to eat it.
Stayed 1 night in May 2025

6/10 Okay

norman

Liked: Cleanliness
Disliked: Staff & service
I went to Richmond for the world premiere of an opera at a theater just a block away from the hotel. Check-in was fine and my room was clean and comfortable. However, it lacked basic amenities: a glass in the bathroom, pen and a pad on the desk, etc. So - bare bones. I stayed for two nights and my room was not serviced on the second day.
Stayed 2 nights in May 2025

6/10 Okay

Marketa

Travelled with partner
Liked: Cleanliness, staff & service
Overall the stay was nice, the restaurant was good, VERY pricy. $16 for 3 small/medium pancakes. The front staff were nice, no complaints there. We did reserve an accessible with a tub due to a physical disability, and unfortunately were given a shower and noticed too late as we were there for an event. The room was MOSTLY clean. You can tell it had been wiped down fast but not thoroughly cleaned. Went to order room service to find that the phone did not have a power cord!! (Honestly we found this hilarious)
Stayed 2 nights in May 2025