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Holiday Inn Express Richmond I-64 Short Pump Area by IHG

2.5 star property
Hotel with free parking, in the vicinity of Short Pump Town Center

Photo gallery for Holiday Inn Express Richmond I-64 Short Pump Area by IHG

Restaurant
Standard Room, 2 Queen Beds
Room amenity
Property amenity
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
The current price is AU$175
includes taxes & fees
22 Feb - 23 Feb

Explore the area

View map
9933 Mayland Drive, Richmond, VA, 23233
  • Place, Virginia Hospital & Health
    ‪3 min drive‬
  • Place, Short Pump Town Center
    ‪4 min drive‬
  • Place, Henrico Doctors' Hospital
    ‪6 min drive‬
  • Airport, Richmond, VA (RIC-Richmond Intl.)
    ‪24 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

Standard Room, 1 King Bed, Accessible (Communications) | Bathroom

Standard Room, 1 King Bed, Accessible (Communications)

9.0 out of 10
Wonderful
(7 reviews)

Highlights

Air conditioning
Free cots/infant beds
Mini-fridge
LCD TV
Renovated in 2021
Blackout curtains
Shower/bath combination
Eco-friendly toiletries
  • 39 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(61 reviews)

Highlights

Air conditioning
Free cots/infant beds
Mini-fridge
LCD TV
Renovated in 2021
Blackout curtains
Shower/bath combination
Eco-friendly toiletries
  • 39 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(43 reviews)

Highlights

Air conditioning
Free cots/infant beds
Mini-fridge
LCD TV
Renovated in 2021
Blackout curtains
Shower/bath combination
Eco-friendly toiletries
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed (Extra Floor Space)

Standard Room, 1 King Bed (Extra Floor Space)

Standard Room, 1 King Bed (Extra Floor Space)

8.6 out of 10
Excellent
(9 reviews)

Highlights

Air conditioning
Free cots/infant beds
Mini-fridge
LCD TV
Renovated in 2021
Blackout curtains
Shower/bath combination
Eco-friendly toiletries
  • 39 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

In-room safe, desk, laptop workspace, blackout curtains

Standard Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Free cots/infant beds
Mini-fridge
LCD TV
Renovated in 2021
Blackout curtains
Shower/bath combination
Eco-friendly toiletries
  • 39 sq m
  • Sleeps 2
  • 1 Single Bed

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Exterior

Candlewood Suites Glen Allen-Short Pump by IHG

Glen Allen
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
4.4 out of 5, Excellent, 745 reviews
The price is AU$155
includes taxes & fees
8 Feb - 9 Feb
Candlewood Suites Glen Allen-Short Pump by IHG

About the area

Richmond

At Holiday Inn Express Richmond I-64 Short Pump Area by IHG, you'll be 6 km (3.7 mi) from Short Pump Town Center and 10.3 km (6.4 mi) from University of Richmond. Highlights at this hotel include free self-service breakfast, free self-parking and a 24-hour gym. .Enjoy the gym, seasonal outdoor swimming pool and pool loungers. 500 square feet (46 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a business centre. Added amenities include free Wi-Fi in public areas, coffee/tea in a common area and laundry facilities. Each morning free breakfast is served. There's also the convenience of free RV/bus/truck parking. .Sights within a 15-minute drive of this Richmond hotel include Lewis Ginter Botanical Garden and Carytown.

What's nearby

  • Virginia Hospital & Health - 3 min drive - 4.8 km
  • Short Pump Town Center - 4 min drive - 4.9 km
  • Bowlero West End - 5 min drive - 4.8 km
  • Henrico Doctors' Hospital - 6 min drive - 7.2 km
  • Elk's Lodge - 6 min drive - 7.2 km

Getting around

  • Richmond Staples Mill Road Station - 14 min drive
  • Richmond, VA (RIC-Richmond Intl.) - 26 min drive

Restaurants

  • ‪Costco Food Court - ‬18 min walk
  • ‪McDonald's - ‬12 min walk
  • ‪Golden Corral - ‬10 min walk
  • ‪Cracker Barrel - ‬8 min walk
  • ‪Panera Bread - ‬17 min walk

About this property

Holiday Inn Express Richmond I-64 Short Pump Area by IHG

Hotel with free parking, in the vicinity of Short Pump Town Center
Holiday Inn Express Richmond I-64 Short Pump Area by IHG offers its guests a 24-hour fitness centre and a seasonal outdoor pool. Public spaces have free WiFi. A business centre and meeting rooms are available. Free breakfast is served daily. Event space at this hotel measures 500 square feet (46 square metres) and includes conference space. A vending machine, multilingual staff, and coffee/tea in common area are also featured at the business-friendly Holiday Inn Express Richmond I-64 Short Pump Area by IHG. Free self parking is available. A complete renovation of Holiday Inn Express Richmond I-64 Short Pump Area by IHG was completed in December 2021.

This Richmond hotel is smoke free.

  • 1 building
  • 112 guestrooms or units
  • 4 levels
  • Conference rooms
  • 500 sq ft of conference space
  • 46 sq. m of conference space
  • Built in 2001
  • Breakfast available (free)
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Front desk safe
  • Television in lobby
  • Lift
  • No smoking on site
Holiday Inn Express Richmond I-64 Short Pump Area by IHG offers 112 accommodations with laptop-compatible safes and coffee/tea makers. 55-inch LCD televisions come with premium satellite channels. Bathrooms include a combined bath/shower unit and hairdryers.

This Richmond hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Similar properties

Exterior
Holiday Inn Hotel and Suites Richmond West End by IHG
  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
4.4 out of 5, Excellent, 454 reviews
The price is AU$165
includes taxes & fees
23 Feb - 24 Feb
Holiday Inn Hotel and Suites Richmond West End by IHG

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free self-serve breakfast available daily 6 AM to 10 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Fenced pool
  • In-room cot
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 500 square feet of conference space
  • Business centre
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Handrails in stairways (84 centimetre high)
  • Lever door handles
  • Lift (104 centimetre wide door)
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Thin carpet in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (74 centimetre high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • At least 80% lighting from LEDs
  • Built in 2001
  • Double-glazed windows
  • Renovated entire property - December 2021
  • Smoke-free property
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per pet (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75.00 per pet (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche and debit cards. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and window guards in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • The seasonal pool will open in May and close in September.
  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express I-64 Northwest
Holiday Inn Express I-64 Northwest Hotel
Holiday Inn Express I-64 Northwest Hotel Richmond
Holiday Inn Express I-64 Richmond Northwest
Holiday Inn Express Richmond Northwest
Holiday Inn Express Richmond Northwest I-64
Holiday Inn Express I-64 Richmond Northwest Hotel
Holiday Inn Express Richmond I-64 Short Pump Area Hotel
Holiday Inn Express Short Pump Area
Holiday Inn Express Richmond I-64 Short Pump Area Hotel
Holiday Inn Express Short Pump Area Hotel
Holiday Inn Express Short Pump Area
Hotel Holiday Inn Express Richmond I-64 Short Pump Area Richmond
Richmond Holiday Inn Express Richmond I-64 Short Pump Area Hotel
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Holiday Inn Express Richmond I-64 Short Pump Area Richmond
Holiday Inn Express Richmond I 64 Short Pump Area
Holiday Inn Express I 64 Richmond Northwest
Express Short Pump Area

Frequently asked questions

What is the cancellation policy at Holiday Inn Express Richmond I-64 Short Pump Area by IHG?

Holiday Inn Express Richmond I-64 Short Pump Area by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Holiday Inn Express Richmond I-64 Short Pump Area by IHG?

As of 6 Feb 2026, prices found for a 1-night stay for 2 adults at Holiday Inn Express Richmond I-64 Short Pump Area by IHG on 22 Feb 2026 start from AU$174.9, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Holiday Inn Express Richmond I-64 Short Pump Area by IHG?

Yep, Holiday Inn Express Richmond I-64 Short Pump Area by IHG has a free self car park and free RV/bus/truck parking.

Does Holiday Inn Express Richmond I-64 Short Pump Area by IHG have a pool?

Holiday Inn Express Richmond I-64 Short Pump Area by IHG has a seasonal outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open from May to September.

Is Holiday Inn Express Richmond I-64 Short Pump Area by IHG family-friendly?

You bet! With amenities such as laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Holiday Inn Express Richmond I-64 Short Pump Area by IHG is a hit with families.

Does Holiday Inn Express Richmond I-64 Short Pump Area by IHG serve breakfast?

Yep, complimentary self-service brekkie is available daily from 6 AM to 10 AM.

Is there a free airport shuttle available at Holiday Inn Express Richmond I-64 Short Pump Area by IHG?

No, Holiday Inn Express Richmond I-64 Short Pump Area by IHG does not offer an airport shuttle service.

What time are check-in & check-out at Holiday Inn Express Richmond I-64 Short Pump Area by IHG?

Check-in begins at 3:00 PM. Check-out time is noon.

Holiday Inn Express Richmond I-64 Short Pump Area by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 640 out of 1005 reviews
Rating 8 - Good. 225 out of 1005 reviews
Rating 6 - Okay. 70 out of 1005 reviews
Rating 4 - Poor. 32 out of 1005 reviews
Rating 2 - Terrible. 38 out of 1005 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Benjamin

Stayed 1 night in Oct 2025

10/10 Excellent

Beth

Stayed 2 nights in Nov 2025

4/10 Poor

Pamela

Travelled with family
Disliked: Cleanliness, staff & service, amenities
I had to ask for clean towels because no one ever came in to clean. The third day someone at the front desk had made a note to have it cleaned but when I got back that night no one had been in. I don’t drink the coffee in the room - if I had I would have been out of luck after day 1. I don’t eat the free breakfast or ask for the sheets to be changed. I just would have liked some clean towels!!!! I’m wondering if your cleaning staff isn’t showing up because they’re afraid of an ICE raid. It’s really a shame. Definitely different from the other times I’ve stayed there.
Stayed 5 nights in Oct 2025

10/10 Excellent

Pat

All of the above
Stayed 1 night in Nov 2025

8/10 Good

Joseph

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean. The shower was the most memorable part of the stay. It was phenomenal! The water pressure was just right with generous flow, no stinging small streams. I didn't have much time at this location, just in and out but I do recall the breakfast was well done.
Stayed 2 nights in Oct 2025

6/10 Okay

Frederick

Liked: Cleanliness
Brief
Stayed 1 night in Oct 2025

10/10 Excellent

Beverly

Liked: Cleanliness, property conditions & facilities
Room was clean, spacious. Very nice staff.
Stayed 1 night in Oct 2025

4/10 Poor

Taisha

Stayed 3 nights in Oct 2025

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ttt
Stayed 1 night in Oct 2025

2/10 Terrible

Chaniel

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
To Whom It May Concern, I am writing to file a serious complaint regarding an extremely upsetting and discriminatory incident that occurred during my stay on October 26, 2025. One of your employees, Brian, called the police on my family and me — a group of people of color — for absolutely no reason. We were simply standing outside the hotel, which three of us had paid for, when he decided to accuse us of being in a “domestic dispute.” None of us are in a relationship; we are family. When the police arrived, even they were confused as to why they had been called. It was humiliating, unnecessary, and deeply offensive. To make things worse, Brian added false accusations to our reservation notes, as the morning staff later informed us. He also falsely claimed that there were multiple noise complaints from three different rooms on our floor — even though camera footage and door logs would clearly show that we hadn’t been in the building for hours. We were actually at the hospital, waiting for heartbreaking news about the passing of a loved one. For Brian to treat us this way during such an emotional time was cruel, racially motivated, and completely unacceptable. I am furious, hurt, and demanding accountability. I fully intend to press charges, escalate this issue to corporate, and expect a formal investigation into Brian’s actions and how this situation was handled. This was racial profiling and a gross abuse of authority — no paying guest should ever be treated this way.
Stayed 2 nights in Oct 2025

10/10 Excellent

Harry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were clean and nice. Breakfast was very tasty. Quiet location.
Stayed 2 nights in Oct 2025

10/10 Excellent

Elena

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The entire staff was friendly and professional. I hope all Holiday Inn Express are the same. I may have found my new go- to hotel.
Stayed 1 night in Oct 2025

10/10 Excellent

Jermaine

Stayed 2 nights in Oct 2025

10/10 Excellent

Brent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean, nicely appointed room. It was just as I was expecting and hoping it would be. Great quick overnight stay.
Stayed 1 night in Oct 2025

10/10 Excellent

Austin

Stayed 2 nights in Oct 2025

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities
Amy was awesome
Stayed 1 night in Oct 2025

10/10 Excellent

Adolph

Stayed 1 night in Oct 2025

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, friendly staff
Stayed 1 night in Oct 2025

10/10 Excellent

Cheryl

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Lea

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very nice. The breakfast had a pancake machine that the kids loved. The hotel was very nice.
Stayed 1 night in Oct 2025

10/10 Excellent

Douglas

Stayed 1 night in Oct 2025

10/10 Excellent

Christina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was in good condition. Room clean, employees helpful and a variety of breakfast options. Also convenient to a number of businesses and the highway
Stayed 2 nights in Oct 2025

10/10 Excellent

Jean

Stayed 1 night in Oct 2025

2/10 Terrible

Douglas

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible
Stayed 1 night in Oct 2025

2/10 Terrible

Douglas

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service is the terrible
Stayed 1 night in Oct 2025