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Holiday Inn Express Richmond Downtown by IHG

2.5 star property
Hotel with free breakfast, a quick walk to Virginia Commonwealth University

Photo gallery for Holiday Inn Express Richmond Downtown by IHG

Free daily buffet breakfast
Exterior
In-room safe, desk, laptop workspace, blackout curtains
Exterior
Fitness facility

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking available
  • Housekeeping
  • Gym
  • 24/7 front desk
  • Laundry
The current price is AU$189
includes taxes & fees
2 Nov - 3 Nov

Explore the area

View map
201 E Cary St, Richmond, VA, 23219
  • Place, Virginia Commonwealth University
    ‪5 min walk‬
  • Place, Broad Street
    ‪6 min walk‬
  • Place, Greater Richmond Convention Center
    ‪9 min walk‬
  • Airport, Richmond, VA (RIC-Richmond Intl.)
    ‪14 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible (Communications Accessible)

Shower, free toiletries, hair dryer, towels

Standard Room, 1 King Bed, Accessible (Communications Accessible)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Blackout curtains
Private bathroom
20 bathrooms
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Accessible (Communications)

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Blackout curtains
Private bathroom
20 bathrooms
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Extra Floor Space)

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed (Extra Floor Space)

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Blackout curtains
Private bathroom
20 bathrooms
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility Accessible)

Shower, free toiletries, hair dryer, towels

Standard Room, 1 King Bed, Accessible (Mobility Accessible)

8.4 out of 10
Very good
(6 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Blackout curtains
Private bathroom
20 bathrooms
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

In-room safe, desk, laptop workspace, blackout curtains

Standard Room

8.8 out of 10
Excellent
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Blackout curtains
Private bathroom
20 bathrooms
  • 31 sq m
  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications Accessible)

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Accessible (Communications Accessible)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Blackout curtains
Private bathroom
20 bathrooms
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Communication Accessible)

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Accessible (Communication Accessible)

8.0 out of 10
Very good
(8 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Blackout curtains
Private bathroom
20 bathrooms
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed

8.2 out of 10
Very good
(27 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Blackout curtains
Private bathroom
20 bathrooms
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(40 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Blackout curtains
Private bathroom
20 bathrooms
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds

In-room safe, desk, laptop workspace, blackout curtains

Suite, 2 Queen Beds

8.4 out of 10
Very good
(6 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Sofa bed
Blackout curtains
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

In-room safe, desk, laptop workspace, blackout curtains

Suite, 1 King Bed

8.6 out of 10
Excellent
(8 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Sofa bed
Blackout curtains
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Extra Floor Space)

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed (Extra Floor Space)

8.8 out of 10
Excellent
(29 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Blackout curtains
Private bathroom
20 bathrooms
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Richmond

Holiday Inn Express Richmond Downtown by IHG puts you in the heart of Richmond, within just a 10-minute stroll of Virginia Commonwealth University and Broad Street. Highlights at this hotel include a complimentary breakfast, a 24-hour gym and a 24-hour business centre. .This smoke-free hotel offers free WiFi in public areas, a business centre and concierge services. Added amenities include laundry facilities, a 24-hour front desk and dry cleaning/laundry services. There's also the convenience of self parking. .Sights within a 15-minute walk of this Downtown Richmond hotel include Allianz Amphitheater at Riverfront and Greater Richmond Convention Center.

What's nearby

  • Virginia Commonwealth University - 5 min walk - 0.4 km
  • Broad Street - 6 min walk - 0.6 km
  • Greater Richmond Convention Center - 9 min walk - 0.8 km
  • The National - 9 min walk - 0.8 km
  • Altria Theater - 12 min walk - 1.1 km

Getting around

  • Richmond Main Street Station - 19 min walk
  • Richmond, VA (RIC-Richmond Intl.) - 17 min drive

Restaurants

  • ‪The Patio Thai - ‬1 min walk
  • ‪Penny Lane Pub - ‬6 min walk
  • ‪Nami - ‬3 min walk
  • ‪Valentino's Italian Pizzeria - ‬5 min walk
  • ‪521 Biscuits & Waffles - ‬6 min walk

About this property

Holiday Inn Express Richmond Downtown by IHG

Hotel with free breakfast, a quick walk to Virginia Commonwealth University
Public spaces have free WiFi. A 24-hour business centre and meeting rooms are available. Free breakfast is available daily. A 24-hour fitness centre, a vending machine, and concierge services are also featured at Holiday Inn Express Richmond Downtown by IHG. Parking is available for a fee.

This Richmond hotel is smoke free.

  • 1 building
  • 100 guestrooms or units
  • 5 levels
  • Conference rooms
  • Buffet breakfast (free)
  • Business centre (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
Holiday Inn Express Richmond Downtown by IHG offers 100 air-conditioned accommodations with a safe and coffee/tea makers. Flat-screen televisions come with premium cable channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Richmond hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Similar properties

Bar (on property)
Hampton Inn & Suites Richmond - Downtown
  • Breakfast included
  • Pet-friendly
  • Free WiFi
  • Air conditioning
3.8 out of 5, Good, 1,000 reviews
The price is AU$259
includes taxes & fees
5 Nov - 6 Nov
Hampton Inn & Suites Richmond - Downtown

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (USD 20 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7 AM to 10 AM on weekends

Things to do

  • 24-hour gym

Family friendly

  • Free rollaway/extra bed
  • In-room cot
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Thin carpet in room
  • Tile flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • 20 private bathrooms
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 1:30 AM
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: USD 20 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Richmond Downtown
Holiday Inn Hotel Richmond Express Downtown
Holiday Inn Express Downtown Richmond Hotel Richmond
Holiday Inn Express Richmond
Holiday Inn Richmond
Holiday Inn Express Richmond Downtown Hotel

Frequently asked questions

What is the cancellation policy at Holiday Inn Express Richmond Downtown by IHG?

Holiday Inn Express Richmond Downtown by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Holiday Inn Express Richmond Downtown by IHG?

As of 29 Oct 2025, prices found for a 1-night stay for 2 adults at Holiday Inn Express Richmond Downtown by IHG on 2 Nov 2025 start from AU$189.01, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Holiday Inn Express Richmond Downtown by IHG?

Yep, Holiday Inn Express Richmond Downtown by IHG has a covered self car park with in/out privileges for USD 20 per night.

Is Holiday Inn Express Richmond Downtown by IHG family-friendly?

You bet! With amenities such as laundry facilities, as well as free infant beds and free extra beds in the guestrooms, it's no surprise that Holiday Inn Express Richmond Downtown by IHG is a hit with families.

Does Holiday Inn Express Richmond Downtown by IHG serve breakfast?

You bet, free buffet brekkie is served weekdays from 6:30 AM to 9:30 AM and on weekends between 7 AM and 10 AM.

Is there a free airport shuttle available at Holiday Inn Express Richmond Downtown by IHG?

No, Holiday Inn Express Richmond Downtown by IHG does not offer an airport shuttle service.

What time are check-in & check-out at Holiday Inn Express Richmond Downtown by IHG?

Check-in begins at 3 PM. Check-out time is 11 AM.

Are pets allowed at Holiday Inn Express Richmond Downtown by IHG?

No, only service animals are allowed.

Reviews

Holiday Inn Express Richmond Downtown by IHG Reviews

8.4

Very good

8.6/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 528 out of 1024 reviews
Rating 8 - Good. 280 out of 1024 reviews
Rating 6 - Okay. 104 out of 1024 reviews
Rating 4 - Poor. 49 out of 1024 reviews
Rating 2 - Terrible. 63 out of 1024 reviews

Reviews

2/10 Terrible

Lyle

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

8/10 Good

Karen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Frederick

Business traveller
Liked: Cleanliness, property conditions & facilities
LIKED: Convenient to VCU and quiet DIDN'T LIKE: No one on lobby duty for our 5:30AM departure
Stayed 1 night in Jul 2025

10/10 Excellent

Diana

Stayed 2 nights in Jul 2025

10/10 Excellent

John, Chesapeake

Stayed 1 night in Jul 2025

10/10 Excellent

Autumn

Liked: Cleanliness, staff & service, property conditions & facilities
The room was large and the king-sized bed was one of the more comfortable ones we have slept on, even in other Holiday Inns.
Stayed 2 nights in Jul 2025

10/10 Excellent

Nazario

Stayed 2 nights in Jul 2025

10/10 Excellent

Christine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a great trip, and your hotel was top notch!
Stayed 1 night in Jul 2025

8/10 Good

Frances

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Access to lobby upon visit was confusing and we did not know that we were to park in garage and then use elevator to check in.
Stayed 1 night in Jul 2025

10/10 Excellent

Gary

Travelled with family
Liked: Cleanliness, staff & service, amenities
Convenient location. Good parking.
Stayed 2 nights in Jul 2025

2/10 Terrible

Marie

Disliked: Cleanliness, staff & service, property conditions & facilities
Front desk kept looking at her phone and barely look up, says wait a minute and there's a line behind the counter. She really didn't have anything urgent on her phone just scrolling. One of the towels was ripped and torn. Why would cleaner put it in the guest room knowing its torn?? When we tried to call from our room, the front desk does not answer, phone just kept ringing. Also TV doesn't work, kept bufferring.
Stayed 1 night in Jul 2025

10/10 Excellent

Steven

Stayed 1 night in Jul 2025

10/10 Excellent

Dean

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk lady was very polite and courteous. The only thing that needs attention is that the toilet isn't properly attached to the floor. It moved every time one would sit down on it.
Stayed 1 night in Jul 2025

8/10 Good

Raina

Liked: Cleanliness, staff & service, amenities
The room was clean but smelt a bit musty. Parking should be free! However, I did enjoy how convenient it was to walk to restaurants and my concert venue.
Stayed 1 night in Jul 2025

10/10 Excellent

Helen, Greenville

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Kirstin

Stayed 1 night in Jul 2025

2/10 Terrible

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The place was smelly and unclean. The elevators were not working which was a problem for my disabled husband. The signage next to the non-working elevators were sloppily handwritten with errors crossed out. The whole thing was ugly. The staff were doing their jobs as best they could and no one can blame them. We spent almost
Stayed 3 nights in Jul 2025

8/10 Good

Amanda

Travelled with family
Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

6/10 Okay

Larry F

Stayed 4 nights in Jul 2025

8/10 Good

Sherilynette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel

The service was good & the room was nice & clean, especially the upgrade. The hotel was close to where I was going. The only issue was, there was only one elevator working.
Stayed 1 night in Jul 2025

6/10 Okay

Cee

Travelled with family and small children
Liked: Amenities
Disliked: Cleanliness
I enjoyed the location and accessibility to many dining options. Carytown is beautiful. However, upon returning from dinner. We were greeted by several large water bugs *Cockroaches* that begun to fly in the restroom of our hotel. The towels were not cleaned or had been sitting for some time as they were very hard to touch the skin. The cleaning staff was super friendly, and you could tell that they were doing their best. Thank you, ladies!
Stayed 2 nights in Jul 2025

8/10 Good

Edgar

Travelled with family
Liked: Cleanliness, property conditions & facilities
The air conditioning was rather loud.
Stayed 1 night in Jul 2025

10/10 Excellent

Izaz

Liked: Cleanliness, staff & service, property conditions & facilities
We liked staying here.
Stayed 3 nights in Jul 2025

10/10 Excellent

Sherri

Stayed 1 night in Jun 2025