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Hampton Inn Richmond West Innsbrook

2.5 star property
Hotel in Glen Allen with free breakfast and fitness centre

Photo gallery for Hampton Inn Richmond West Innsbrook

Outdoor pool
Superior Room, 1 King Bed with Sofa bed, Non Smoking
Superior Room, 1 King Bed with Sofa bed, Non Smoking | Living area
Exterior
Free daily continental breakfast

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Pet-friendly
  • Housekeeping
  • Laundry
The current price is AU$144
includes taxes & fees
16 Nov - 17 Nov

Explore the area

View map
10800 W Broad St, Glen Allen, VA, 23060
  • Place, Short Pump Town Center
    ‪4 min drive‬
  • Place, Henrico Doctors' Hospital
    ‪7 min drive‬
  • Place, University of Richmond
    ‪11 min drive‬
  • Airport, Richmond, VA (RIC-Richmond Intl.)
    ‪30 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Bathroom shower

Room, 1 King Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(9 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Renovated in 2021
  • 26 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Combined shower/bathtub, hair dryer, towels

Room, 2 Queen Beds, Accessible, Non Smoking

8.6 out of 10
Excellent
(4 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Renovated in 2021
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 King Bed, Accessible, Non Smoking

Bathroom shower

Superior Room, 1 King Bed, Accessible, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Renovated in 2021
  • 29 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Mobility/Hearing, Roll In Shower)

Bathroom shower

Room, 1 King Bed, Accessible, Non Smoking (Mobility/Hearing, Roll In Shower)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Renovated in 2021
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Mobility, Bathtub)

Bathroom shower

Room, 1 King Bed, Accessible, Non Smoking (Mobility, Bathtub)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Renovated in 2021
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Mobility, Roll In Shower)

Bathroom shower

Room, 1 King Bed, Accessible, Non Smoking (Mobility, Roll In Shower)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Renovated in 2021
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed with Sofa bed, Non Smoking

Superior Room, 1 King Bed with Sofa bed, Non Smoking

Superior Room, 1 King Bed with Sofa bed, Non Smoking

7.8 out of 10
Good
(9 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
  • 29 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Classic Room, 1 King Bed with Sofa bed

Premium bedding, desk, laptop workspace, blackout curtains

Classic Room, 1 King Bed with Sofa bed

8.4 out of 10
Very good
(33 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Renovated in 2021
  • 26 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Classic Room, 2 Queen Beds

Premium bedding, desk, laptop workspace, blackout curtains

Classic Room, 2 Queen Beds

8.0 out of 10
Very good
(23 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Renovated in 2021
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

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About the area

Glen Allen

At Hampton Inn Richmond West Innsbrook you'll be 4.2 km (2.6 mi) from Short Pump Town Center and 3 km (1.8 mi) from Elk's Lodge. Highlights at this hotel include free continental breakfast, an outdoor swimming pool and free self-parking. .The hotel's own lounge bar is a nice place to enjoy a drink. Business amenities include a meeting room and a 24-hour business centre. Added amenities include free Wi-Fi in public areas, a gym and coffee/tea in a common area. Each morning free breakfast is served. .Attractions within a 20-minute drive of this Glen Allen hotel include University of Richmond and Virginia Commonwealth University.

What's nearby

  • Short Pump Town Center - 4 min drive - 4.2 km
  • Henrico Doctors' Hospital - 7 min drive - 8.5 km
  • University of Richmond - 11 min drive - 11.5 km
  • Lewis Ginter Botanical Garden - 13 min drive - 14.1 km
  • Virginia Commonwealth University - 16 min drive - 20.5 km

Getting around

  • Richmond Staples Mill Road Station - 17 min drive
  • Norfolk, VA (ORF-Norfolk Intl.) - 110 min drive

Restaurants

  • ‪Panera Bread - ‬6 min walk
  • ‪Cupertino's NY Bagels & Deli - ‬10 min walk
  • ‪Silver Diner - ‬3 min walk
  • ‪Capital Ale House - ‬5 min walk
  • ‪Chipotle Mexican Grill - ‬6 min walk

About this property

Hampton Inn Richmond West Innsbrook

Hotel in Glen Allen with free breakfast and fitness centre
Hampton Inn Richmond West Innsbrook offers its guests an outdoor pool and a fitness centre. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

Business amenities include a 24-hour business centre and a meeting room. The business-friendly Hampton Inn Richmond West Innsbrook also features coffee/tea in common area, complimentary newspapers in the lobby, and laundry facilities. Self parking is free. A complete renovation of Hampton Inn Richmond West Innsbrook was completed in March 2021.

This Glen Allen hotel is smoke free.

  • 1 building
  • 135 guestrooms or units
  • 5 levels
  • Built in 1994
  • Continental breakfast (free)
  • Business centre (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
  • 1 conference room
Hampton Inn Richmond West Innsbrook offers 135 accommodations with coffee/tea makers and complimentary newspapers. This accommodation offers separate sitting areas. Beds feature premium bedding. 55-inch LCD televisions come with premium cable channels. Bathrooms include a combined bath/shower unit and hairdryers.

This Glen Allen hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 1994
  • Renovated entire property - March 2021
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Free weekday newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche, debit cards and cash. Guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Pool access available from 9 AM to 9 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton Inn Richmond West
Hampton Inn Richmond West Glen Allen
Hampton Inn Richmond West Hotel
Hampton Inn Richmond West Hotel Glen Allen
Hampton Inn West
Hampton Inn West Richmond
Glen Allen Hampton Inn
Hampton Inn Glen Allen
Hampton Inn Richmond-West Hotel Glen Allen
Hampton Inn Richmond West
Hampton Inn Richmond West Short Pump
Hampton Inn Richmond West Innsbrook Hotel
Hampton Inn Richmond West Innsbrook Glen Allen
Hampton Inn Richmond West Innsbrook Hotel Glen Allen

Frequently asked questions

What is the cancellation policy at Hampton Inn Richmond West Innsbrook?

Hampton Inn Richmond West Innsbrook offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hampton Inn Richmond West Innsbrook?

As of 4 Nov 2025, prices found for a 1-night stay for 2 adults at Hampton Inn Richmond West Innsbrook on 16 Nov 2025 start from AU$144.39, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hampton Inn Richmond West Innsbrook?

Yep, Hampton Inn Richmond West Innsbrook has a free self car park.

Does Hampton Inn Richmond West Innsbrook have a pool?

Hampton Inn Richmond West Innsbrook has a pool. The pool is open 9 AM to 9 PM.

What makes Hampton Inn Richmond West Innsbrook a romantic place to stay?

A lounge bar, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at Hampton Inn Richmond West Innsbrook.

Is Hampton Inn Richmond West Innsbrook family-friendly?

You bet! With amenities such as laundry facilities and an outdoor pool, as well as free infant beds in the guestrooms, it's no surprise that Hampton Inn Richmond West Innsbrook is a hit with families.

Does Hampton Inn Richmond West Innsbrook serve breakfast?

Yeah, free continental brekkie is offered daily from 6:00 AM to 10:00 AM.

Is there a free airport shuttle available at Hampton Inn Richmond West Innsbrook?

No, Hampton Inn Richmond West Innsbrook does not offer an airport shuttle service.

What time are check-in & check-out at Hampton Inn Richmond West Innsbrook?

Check-in begins at 3:00 PM. Check-out time is noon.

Reviews

Hampton Inn Richmond West Innsbrook Reviews

8.4

Very good

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 544 out of 1000 reviews
Rating 8 - Good. 244 out of 1000 reviews
Rating 6 - Okay. 99 out of 1000 reviews
Rating 4 - Poor. 49 out of 1000 reviews
Rating 2 - Terrible. 64 out of 1000 reviews

Reviews

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
While it's located in a safe and nice area, the hotel itself needs a makeover badly. Upon check-in, I could smell a strong smoke odor while standing in the lobby. The room was quite bad. The dresser door was coming off the hinge, the AC control panel was dusty, the beds weren't comfy, the wallpapers were all warping from water damages, the hair dryer was broken, and so. The breakfast buffet was probably the best thing I got from this stay. I will not be staying here again.
Stayed 1 night in Jul 2025

2/10 Terrible

Victor

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are huge, clean, and comfortable
Stayed 1 night in Aug 2025

6/10 Okay

Ichiro

Disliked: Amenities
The bathroom had hair all over the floor. The front staff was okay. I watched one of the reps treating and talking to a client different than me. I made sure I was hearing something different than I thought but it came down to the tone and manner. I don’t want to throw out the race card but believe it may have been racial. The breakfast food choices were very limited and not consistent with Hampton Inn brand I am use too. I would recommend a regional or corporate leadership review the hotel and observe. The hotel overall was okay but I will not be staying at this Hampton Inn if I am in the Richmond region. I wish the business all the best.
Stayed 1 night in Aug 2025

2/10 Terrible

CEDRICK

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Unsatisfied customer

Check in was with ease. Went to the room cabinet door was broken leaning to the side, arrived by 12:00 am came from out of town to see dying family member. Got food from restaurant early and wanted to hear up my food microwave was not working had to leave room with mother who had dementia and acting out because afraid I was leaving her but to only warm her food to feed her in the hotel kitchen which was for guess. And to find mold on the outlet in the room. But did not get a heads up on the condition of the room we was entering to see if we was ok with the condition of the room. And to even ask for a deposit just in case something get damaged and it was already damaged when we entered was a slap to the face. And I was very unsatisfied with the condition of the room to come to the front desk because desk clerk wouldn't answer the phone and had to come down stairs to speak about the situation because she was on her phone. And not answering the desk calls. Was very unsatisfied with the whole situation.
Stayed 1 night in Jul 2025

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities
I did like the breakfast and the way that they kept the room clean & stocked up with extra towels and wash cloths
Stayed 2 nights in Jul 2025

10/10 Excellent

Nicole

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Rachel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay. The property was clean, staff were friendly, and there were plenty of shopping and dining options nearby. We would stay again!
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was clean, updated and very comfortable. The room itself was well appointed and up to date.
Stayed 1 night in Apr 2025

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simple, clean and convenient! Front desk was super friendly! Exactly what we needed, as we are “no need for frills” kind of people.
Stayed 2 nights in Jul 2025

6/10 Okay

junius

Stayed 1 night in Jul 2025

8/10 Good

Thomas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location for one night stay driving to Charleston, SC.
Stayed 1 night in Jul 2025

4/10 Poor

Ranjit

Disliked: Cleanliness, property conditions & facilities
Not good
Stayed 1 night in Jul 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay, comfortable beds, everything was clean. There was construction going on in the lobby, floor was being replaced but it didnt cause really any problems.
Stayed 1 night in Jun 2025

6/10 Okay

Barbara

Disliked: Amenities, property conditions & facilities
The renovations at the property were ongoing and made the stay not as pleasant. The property appeared to have minimal maintenance to keep public areas well cleaned. The breakfast was very basic.
Stayed 2 nights in Jul 2025

2/10 Terrible

Thomas

Stayed 1 night in Jul 2025

6/10 Okay

Peter

Travelled with family
Disliked: Property conditions & facilities

Disappointed

It was being renovated, but we had not been informed before making our reservation. So, elevator service was restricted at times, no cups in bathroom, AC in room not able to be adjusted, cleanliness subpar. We had expected a better experience for a Hampton.
Stayed 1 night in Jul 2025

2/10 Terrible

Nadine

Disliked: Cleanliness, staff & service, property conditions & facilities
Hi! This was the worst hotel stay we had in more than a decade. Toilet was broken and we had ants in the room. We found trash under the bed and the room service left full trash bags on the desk. We were here with a group of people and they had dirty rooms as well. The service was not responsive at all except for the lady doing the breakfast. Overall the facilities were very dirty (pool, carpets, etc). Stay away!
Stayed 3 nights in Jul 2025

8/10 Good

Towanda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly and helpful.
Stayed 1 night in Jul 2025

2/10 Terrible

DAVID V

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
We were looking forward to being in the Short Pump area since it has such high revews. This Hampton Inn was the biggest disappointment. The hotel was under limited renovation upon our arrival on July 4th. The room was beyond terrible. It had a terrible wet dog oder, no hot water and was very noisy with the ice machine next door and the gym on the adjacent wall. There was no insulation in the walls so we could hear everyone walking down the hall late at nite and first thing in the morning. I woke very early to loud voices in the hallway and decided to get some coffee. The breakfast area is very tiny and the seating area was completely full. There was no coffee available. The kitchen attendant was nice enough to invite a few of us to enter the kitchen where the coffee was still brewing. The food was close to inedible. The scrambled eggs had to be imitation eggs. I had never seen or tasted eggs that had been "riced". The flat chicken sausage was impossible to cut with the plastic knife. The breakfast was a zero. The coffee was good and fortunately there was an attendant who knew what to do to appease a growing crowd of people who were waiting for the coffee which was supposed to be available in the lobby. We left the hotel early without showering since there was no hot water. The hotel is in a state of disrepair and we were sincerely disappointed.
Stayed 1 night in Jul 2025

8/10 Good

Giselle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

8/10 Good

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

6/10 Okay

John

Business traveller
Liked: Staff & service

Pet friendly not people friendly construction.

I’m a blogger for several online sites that offer deal for hotels. At this hotel, which is pet friendly smelled like urine in the hallways. There was construction going on late into the night and there were some issues with the room that I won’t mention here, but keep in mind to inspect your room if staying in any hotel. When I brought these concerns to the receptionist at the front desk, they were very accommodating and pleasantly respectful.
Stayed 2 nights in Jun 2025

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were friendly and polite and room was just right clean , comfortable and quiet.
Stayed 3 nights in Jul 2025

4/10 Poor

Gierda

Travelled with family
Liked: Property conditions & facilities
Disliked: Cleanliness
Stayed 4 nights in Jul 2025

6/10 Okay

richard

Stayed 1 night in Jul 2025