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Extended Stay America Select Suites Richmond Innsbrook

2.5 star property

Photo gallery for Extended Stay America Select Suites Richmond Innsbrook

Deluxe Studio, Multiple Beds, Non Smoking
Lobby
Desk, laptop workspace, iron/ironing board, free WiFi
Deluxe Studio, 1 Queen Bed with Sofa bed, Non Smoking
Lobby

Reviews

6.4 out of 10

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Business services
The current price is AU$170
includes taxes & fees
18 Mar - 19 Mar

Explore the area

View map
10060 W Broad St, Glen Allen, VA, 23060
  • Place, Virginia Hospital & Health
    ‪4 min drive‬
  • Place, Bowlero West End
    ‪4 min drive‬
  • Place, Short Pump Town Center
    ‪5 min drive‬
  • Airport, Richmond, VA (RIC-Richmond Intl.)
    ‪25 min drive‬

Room options

View all photos for Deluxe Studio, 1 Queen Bed with Sofa bed, Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Deluxe Studio, 1 Queen Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio, 1 Queen Bed, Non Smoking

Studio, 1 Queen Bed, Non Smoking

Studio, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio, 2 Queen Beds, Non Smoking

Studio, 2 Queen Beds, Non Smoking

Studio, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Studio, Multiple Beds, Non Smoking

Deluxe Studio, Multiple Beds, Non Smoking

Deluxe Studio, Multiple Beds, Non Smoking

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

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Exterior

Candlewood Suites Glen Allen-Short Pump by IHG

Glen Allen
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
4.4 out of 5, Excellent, 754 reviews
The price is AU$147
includes taxes & fees
12 Apr - 13 Apr
Candlewood Suites Glen Allen-Short Pump by IHG

About the area

Glen Allen

At Extended Stay America Select Suites Richmond Innsbrook you'll be 4 km (2.5 mi) from Virginia Hospital & Health and 4.2 km (2.6 mi) from Elk's Lodge. Highlights at this hotel include free self-parking, and in-room kitchens and free WiFi. .This business-friendly hotel offers free WiFi in public areas and a fitness centre, and has barbecues. Other amenities include laundry facilities, express check-out and a front desk safe. .Attractions within a 15-minute drive of this Glen Allen hotel include Short Pump Town Center and University of Richmond.

What's nearby

  • Virginia Hospital & Health - 4 min drive - 4.1 km
  • Bowlero West End - 4 min drive - 4.5 km
  • Elk's Lodge - 5 min drive - 5.1 km
  • Short Pump Town Center - 5 min drive - 5.6 km
  • Henrico Doctors' Hospital - 7 min drive - 7.8 km

Getting around

  • Richmond Staples Mill Road Station - 16 min drive
  • Richmond, VA (RIC-Richmond Intl.) - 27 min drive

Restaurants

  • ‪Costco Food Court - ‬18 min walk
  • ‪McDonald's - ‬13 min walk
  • ‪Golden Corral - ‬7 min walk
  • ‪Panera Bread - ‬12 min walk
  • ‪Chicken Salad Chick - ‬16 min walk

About this property

Extended Stay America Select Suites Richmond Innsbrook

As a guest of Extended Stay America Select Suites Richmond Innsbrook, you'll find a fitness centre, barbecue grills, and a vending machine. WiFi is free in public spaces. The business-friendly Extended Stay America Select Suites Richmond Innsbrook also features laundry facilities, express check-out, and a front desk safe. Free self parking is available.

This Glen Allen hotel is smoke free.

  • 92 guestrooms or units
  • 3 levels
  • Conference space
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-out
  • Front desk safe
  • BBQ grill(s)
  • Television in lobby
  • Lift
  • No smoking on site
Extended Stay America Select Suites Richmond Innsbrook offers 92 air-conditioned accommodations with an iron/ironing board and free toiletries. 32-inch flat-screen televisions come with premium cable channels. Kitchens offer fridges, stovetops and microwaves. Rooms have partially open bathrooms. Bathrooms include a combined bath/shower unit.

This Glen Allen hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Similar properties

Exterior
Comfort Suites Innsbrook - Short Pump
  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
3.1 out of 5, 1,004 reviews
The price is AU$132
includes taxes & fees
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Comfort Suites Innsbrook - Short Pump

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request) (for a fee)

Business services

  • Conference space

Outdoors

  • Barbecue grill

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Stair-free path to entrance
  • Thin carpet in room
  • Tile flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Hob
  • Kitchen
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open daily from 9:00 AM - 10:00 PM
Front desk staffed during limited hours
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets are welcome
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)
  • Cleaning/housekeeping/linen fee: USD 10 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and JCB International. Cash is not accepted. 

We should mention

  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.

Property is also known as

Extended Stay America Innsbrook
Extended Stay America Richmond Innsbrook
Extended Stay America Richmond Innsbrook Aparthotel
Extended Stay America Richmond Innsbrook Aparthotel Glen Allen
Extended Stay America Richmond Innsbrook Glen Allen
Extended Stay America Richmond Innsbrook
Hotel Extended Stay America - Richmond - Innsbrook Glen Allen
Glen Allen Extended Stay America - Richmond - Innsbrook Hotel
Hotel Extended Stay America - Richmond - Innsbrook
Extended Stay America - Richmond - Innsbrook Glen Allen
Extended Stay America Richmond Innsbrook Hotel
Extended Stay America Richmond Hotel
Extended Stay America Richmond
Extended Stay America Richmond
Extended Stay America Richmond Innsbrook
Extended Stay America Suites Richmond Innsbrook
Extended Stay America Select Suites Richmond Innsbrook Hotel

Frequently asked questions

What is the cancellation policy at Extended Stay America Select Suites Richmond Innsbrook?

Extended Stay America Select Suites Richmond Innsbrook offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Extended Stay America Select Suites Richmond Innsbrook?

As of 16 Mar 2026, prices found for a 1-night stay for 2 adults at Extended Stay America Select Suites Richmond Innsbrook on 18 Mar 2026 start from AU$170, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Extended Stay America Select Suites Richmond Innsbrook?

Yep, Extended Stay America Select Suites Richmond Innsbrook has a free self car park.

Is there a free airport shuttle available at Extended Stay America Select Suites Richmond Innsbrook?

No, Extended Stay America Select Suites Richmond Innsbrook does not offer an airport shuttle service.

What time are check-in & check-out at Extended Stay America Select Suites Richmond Innsbrook?

Check-in begins at 3 PM. Check-out time is 11 AM.

Extended Stay America Select Suites Richmond Innsbrook Reviews

Reviews

6.4
Rating 10 - Excellent. 187 out of 688 reviews
Rating 8 - Good. 140 out of 688 reviews
Rating 6 - Okay. 97 out of 688 reviews
Rating 4 - Poor. 95 out of 688 reviews
Rating 2 - Terrible. 169 out of 688 reviews

6.6/10

Cleanliness

7.0/10

Staff & service

5.8/10

Amenities

6.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Zyaharea

Stayed 7 nights in Nov 2025

2/10 Terrible

Stephanie

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
The room was gross and dogs barking. Hotel needs an upgrade. Bed was hard as a rock. Looks nasty inside. We checked out 15 minutes after we checked in. Would like refund!!
Stayed 1 night in Nov 2025

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities
Great
Stayed 7 nights in Oct 2025

10/10 Excellent

William

Stayed 1 night in Oct 2025

6/10 Okay

Katrin Inge

Travelled with family
Disliked: Cleanliness, property conditions & facilities
At check-in, no staff were present at the front desk, and despite my request, the second guest’s name was never added to the reservation. On the first night, we were locked out of our room because the key cards did not work. For safety and convenience, it would be beneficial to have a phone available on each floor or landing to connect with the front desk, especially overnight. The room itself also required attention: the floor was sticky upon arrival and had to be re-cleaned, and we needed to repeatedly request additional toilet paper throughout the stay.
Stayed 7 nights in Sep 2025

2/10 Terrible

Kristina

Travelled with family, Travelled with pets
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
there was drug dealing going on and females showing up for private parties seemed like a rooming place and not a hotel
Stayed 1 night in Aug 2025

10/10 Excellent

Omar

Stayed 1 night in Jul 2025

2/10 Terrible

Rose

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The place could have been a little more Clinger. It looked like somebody blew the nose on the wall. The TV didn't cooperate. It was leaking, sounds all night long, and when the custodian was outside my bedroom door while I was on the stool 8 AM vacun, the floors, I was so upset, I couldn't even Tell the front desk. I just opened my door and looked right at them. You just shut the door back. You can see it on the camera. My time was 3 PM and the next day to leave at 11 AM. But not for someone to wake me up early in the morning like that, because it disturbs my rest. I work all week. And I'm a senior citizen, this is macroplane against the hotel. I was in. I would really like the one before this one. I did not like this one at all. Knowledge that my friend like it. We did not like that. Air conditioning unit right next to the bed. I wanted to be it needed more clinging. As well etc. Not please at all.
Stayed 1 night in Jul 2025

10/10 Excellent

Quamane

I like that it was quitet.
Stayed 1 night in Jul 2025

8/10 Good

Lorri

Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable stay.
Stayed 1 night in May 2025

2/10 Terrible

Luis Fernando

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jul 2025

6/10 Okay

Gretchen

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

6/10 Okay

Brandon

Travelled with family
Disliked: Property conditions & facilities
Staff was nice and helpful. Hotel was pretty run down.
Stayed 3 nights in May 2025

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Roaches in the room even crawling on the walls outside the rooms
Stayed 1 night in Jun 2025

4/10 Poor

Wilhelmina

Disliked: Cleanliness, amenities, property conditions & facilities
The room was smelly and old.
Stayed 1 night in Jun 2025

10/10 Excellent

Yan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We like the cleanliness of the room and no odor. We can cook simple meals and feel like home, and it is convenient for shopping and eating. The bad thing is: the people upstairs are too noisy walking and jumping at night, and there is a lot of smoke in the elevator corridor. I hope that guests will cherish their belongings and keep them clean, and not bring more tedious work to the staff. When my husband and I left, we left floor drains in the bathroom and kitchen, hoping to bring convenience to the next guest. Hair and facial tissues can easily clog the sewer, so please don't throw them away casually. I also have a business company, and everyone is a qualified person, which is also a respect and encouragement for others.
Stayed 10 nights in Jun 2025

4/10 Poor

Carien N

Travelled with partner
Disliked: Amenities, property conditions & facilities
The hotel offer NOTHING. Why stay at an extended stay where you have to go buy pots, pans, plates, forks, spoons, glasses. There was nothing at all provided not even a coffee pot to have coffee. The room key stopped working when I went out to my car at 8:00 a.m. and when I went up to the lobby desk there was a metal door rolled down and they were closed. I had to sit in my car until I could wake my friend up in the room to let me back in very very unacceptable horrible stay and will never stay again
Stayed 1 night in Jun 2025

2/10 Terrible

Kristen

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
This hotel was so gross, we couldn’t stay. We immediately canceled our reservation and booked a room at a different hotel. The lobby was disgusting, the room was disgusting. The people who checked in behind us also immediately canceled after they saw their room. Please take my advice and don’t book here!
Stayed 1 night in May 2025

2/10 Terrible

Kiera

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Me and my family stayed but didn’t feel like it was clean enough everything was dirty , the hallways , carpet , the elevator as well we won’t be coming back
Stayed 2 nights in May 2025

2/10 Terrible

Linda

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

2/10 Terrible

Joseph

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Poor place
Stayed 2 nights in May 2025

2/10 Terrible

Joseph

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
False advertisement, rugs very dirty and smell. Nothing in the kitchen, had to go buy plasticware. No breakfast as advertised, no coffee. Not even soap or shampoo. No ice , l Had to ask for towels. No iron. No broom to clean. The worse place I ever stayed

10/10 Excellent

Orlando

Stayed 1 night in May 2025

10/10 Excellent

Romullo cezar

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2025

2/10 Terrible

Ann

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Disgusted and unhappy with our stay!

This was one of the worst experiences I have ever had. The only person who paid attention to our complaints was the front desk woman (not the male). The floor was sticky as if it had not been washed, feces on toliet, dirty blankets, dishwasher broken and lid fell on my daughter's arm. Advertised free breakfast and there was none, not even coffee. We wanted an efficiency so we would have a kitchen but upon arrival we were informed dishes were not provided and we would have to pay $40 for a pot, pan, and lid, dishes were another $40!! I am disabled and we were informed that we had to take out our trash ourselves. We were given 2 towels for a 3 night stay. It is a pet friendly facility which i have no problems with but the owners left their droppings in the yard so you could not walk in the yard. The furniture was old, looked as though it should be replaced, and unclean.
Stayed 3 nights in May 2025