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Candlewood Suites Glen Allen-Short Pump by IHG

Property class: 2.5

Photo gallery for Candlewood Suites Glen Allen-Short Pump by IHG

A compact kitchen with a microwave, stove, and refrigerator. There is a dining table with chairs and a hanging light fixture.
A hotel room with a kitchenette, a desk, a chair, a TV, and a bed.
A modern hotel room with a flat-screen TV, a desk with a telephone, a blue sofa, and a small round table.
A compact living space with a dining table, two chairs, a sofa, a TV, a lamp, and a refrigerator.
A hotel room with a wooden dining table, a blue sofa, a bed with white bedding, and a framed picture on the wall.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Business services
The current price is AU$165
includes taxes & fees
27 Sept - 28 Sept

Explore the area

View map
4120 Tom Leonard Dr, Glen Allen, VA, 23060
  • Place, Short Pump Town Center
    ‪2 min drive‬
  • Place, University of Richmond
    ‪15 min drive‬
  • Place, Virginia Commonwealth University
    ‪20 min drive‬
  • Airport, Richmond, VA (RIC-Richmond Intl.)
    ‪37 min drive‬

Room options

View all photos for Suite, 1 Bedroom

A hotel room with a green sofa, a wooden table, a bed with white bedding, and a framed picture on the wall.

Suite, 1 Bedroom

8.6 out of 10
Excellent
(17 reviews)
  • 49 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed
  • Free wired internet

View all photos for Suite, 1 Bedroom, Accessible Bathtub (Mobility Tub)

A hotel room with a bed, a TV, a desk, and a lamp.

Suite, 1 Bedroom, Accessible Bathtub (Mobility Tub)

  • 49 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

View all photos for Studio Suite, 1 Queen Bed, Accessible Bathtub (Mobility Tub)

A hotel room with a bed, a chair, two bedside lamps, a picture on the wall, and a window with curtains.

Studio Suite, 1 Queen Bed, Accessible Bathtub (Mobility Tub)

9.8 out of 10
Exceptional
(6 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

View all photos for Studio Suite, 1 Queen Bed, Roll-in Shower (Mobility Roll-In Shower)

A hotel room with a bed, desk, chair, TV, and a window with curtains.

Studio Suite, 1 Queen Bed, Roll-in Shower (Mobility Roll-In Shower)

9.2 out of 10
Wonderful
(5 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

View all photos for Studio Suite (Bed Type Assigned at Check-In)

A bed with white bedding and two pillows against a wooden headboard.

Studio Suite (Bed Type Assigned at Check-In)

9.6 out of 10
Exceptional
(7 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

View all photos for Suite, 1 Bedroom, Roll-in Shower (Mobility Roll-In Shower)

A hotel room with a green sofa, a wooden table, a bed with white bedding, and a framed picture on the wall.

Suite, 1 Bedroom, Roll-in Shower (Mobility Roll-In Shower)

8.8 out of 10
Excellent
(3 reviews)
  • 49 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

View all photos for Studio Suite, 1 Queen Bed

A compact kitchen with a microwave, refrigerator, and a single chair.

Studio Suite, 1 Queen Bed

9.0 out of 10
Wonderful
(58 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

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About the area

Glen Allen

At Candlewood Suites Glen Allen-Short Pump by IHG you'll be 1.8 km (1.1 mi) from Short Pump Town Center and 4.4 km (2.7 mi) from Elk's Lodge. Highlights at this hotel include free self-parking, a 24-hour gym and in-room kitchens. .This business-friendly hotel offers free WiFi in public areas and a fitness centre, and has a business centre. Added amenities include a 24-hour business centre, coffee/tea in a common area and laundry facilities. .Attractions within a 20-minute drive of this Glen Allen hotel include University of Richmond and Virginia Commonwealth University.

What's nearby

  • Short Pump Town Center - 2 min drive - 3.1 km
  • University of Richmond - 15 min drive - 12.6 km
  • Virginia Commonwealth University - 20 min drive - 20.8 km
  • Greater Richmond Convention Center - 22 min drive - 23.2 km
  • Kings Dominion - 28 min drive - 39.0 km

Getting around

  • Richmond Staples Mill Road Station - 15 min drive
  • Richmond, VA (RIC-Richmond Intl.) - 27 min drive

Restaurants

  • ‪Wawa - ‬15 min walk
  • ‪Starbucks - ‬10 min walk
  • ‪McDonald's - ‬10 min walk
  • ‪Chick-fil-A - ‬2 min drive
  • ‪Cook Out - ‬15 min walk

About this property

Candlewood Suites Glen Allen-Short Pump by IHG

Public spaces have free WiFi. There's an onsite 24-hour business centre. A 24-hour fitness centre, barbecue grills, and multilingual staff are also featured at the business-friendly Candlewood Suites Glen Allen-Short Pump by IHG. Free self parking is available.

This Glen Allen hotel is smoke free.

  • 1 building
  • 122 guestrooms or units
  • 3 levels
  • Business centre (24 hours)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Front desk safe
  • Corner/local shop
  • BBQ grill(s)
  • Outdoor picnic space
  • Television in lobby
  • Lift
  • No smoking on site
Candlewood Suites Glen Allen-Short Pump by IHG offers 122 accommodations with coffee/tea makers and a hairdryer. 43-inch flat-screen televisions come with premium cable channels. Kitchens offer full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include a combined bath/shower unit.

This Glen Allen hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a weekly basis.

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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (weekly)
  • Multilingual staff

Business services

  • 24-hour business centre

Outdoors

  • Barbecue grill
  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Handrails in stairways
  • Hardwood flooring in room
  • Lever door handles
  • Lift
  • Stair-free path to entrance
  • Thin carpet in room
  • Tile flooring in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Ice maker
  • Kitchen
  • Microwave
  • Paper towels
  • Separate dining area
  • Toaster
  • Wet bar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Window screens

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet (varies based on length of stay)
  • Weight limit: 80 lb per pet
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

American ExpressDiners ClubDiscoverJCB InternationalMastercardVisa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per pet (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Candlewood Suites Richmond-West
Candlewood Suites Richmond-West Glen Allen
Candlewood Suites Richmond-West Hotel
Candlewood Suites Richmond-West Hotel Glen Allen
Candlewood Suites RichmondWes
Candlewood Suites Richmond-West Aparthotel Glen Allen
Candlewood Suites Richmond-West Aparthotel
Candlewood Suites Richmond West
Candlewood Suites Richmond West an IHG Hotel
Candlewood Suites Glen Allen Short Pump by IHG
Candlewood Suites Glen Allen-Short Pump by IHG Hotel
Candlewood Suites Glen Allen Short Pump an IHG Hotel
Candlewood Suites Glen Allen-Short Pump by IHG Glen Allen
Candlewood Suites Glen Allen-Short Pump by IHG Hotel Glen Allen

Frequently asked questions

What is the cancellation policy at Candlewood Suites Glen Allen-Short Pump by IHG?

Candlewood Suites Glen Allen-Short Pump by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Candlewood Suites Glen Allen-Short Pump by IHG?

As of 24 Sept 2026, prices found for a 1-night stay for 2 adults at Candlewood Suites Glen Allen-Short Pump by IHG on 27 Sept 2026 start from AU$165, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Candlewood Suites Glen Allen-Short Pump by IHG?

Yep, Candlewood Suites Glen Allen-Short Pump by IHG has a free self car park.

Is there a free airport shuttle available at Candlewood Suites Glen Allen-Short Pump by IHG?

No, Candlewood Suites Glen Allen-Short Pump by IHG does not offer an airport shuttle service.

What time are check-in & check-out at Candlewood Suites Glen Allen-Short Pump by IHG?

Check-in begins at 3:00 PM. Check-out time is noon.

Candlewood Suites Glen Allen-Short Pump by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 481 out of 800 reviews
Rating 8 - Good. 181 out of 800 reviews
Rating 6 - Okay. 75 out of 800 reviews
Rating 4 - Poor. 40 out of 800 reviews
Rating 2 - Terrible. 23 out of 800 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities
My stay here was great. The check in was smooth and the room was very nice.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room. The staff was helpful. Also a good location for restaurants and shopping.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Deborah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Plenty of shops and restaurants in the area.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Roland

Liked: Cleanliness, amenities, property conditions & facilities
great place to stay
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Aimee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property and room was very well maintained. It was a little busy as there were many construction workers staying there. The location was very convenient.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean room. bathroom was clean. Had a very nice stay. Staff at Check-in was very nice.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Gregg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was very nice. The ladies that staff the Check-In are particularly friendly and helpful, thanks !!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pet-friendly. Clean room. Great staff.
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Brandi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great and clean rooms
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Sherry

Liked: Cleanliness, staff & service, amenities
Staff always friendly and welcoming the property and room is clean this was my third stay and I will be back!
Stayed 3 nights in Jan 2026
Verified review

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Nice size room, slow drains and elevator. Many stores and restaurants nearby.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay and facilities
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Kiara

Liked: Cleanliness, amenities, property conditions & facilities
Front Desk Staff Was Exceptionally Nice!!!
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Silang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, amenities
Quiet and comfortable pet friendly hotel
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Aerie was amazing! I will stay again just because of Aerie’s helpfulness and good customer service.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities
Near everything and ease of check in
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

MaryAnn

Liked: Cleanliness, staff & service, amenities
Had a great one night stay, room was clean, staff was courteous, easy check in.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Dana

Liked: Staff & service
Aerie, the manager who helped us check in was truly excellent. She ensured that our stay was perfect, directed us to local attractions and helped sort out a reservation mix up when we arrived. If not for her, we would not have had the stay that we did, celebrating my mother's birthday. Her attention to us as guests, the follow up and her kindness was above and beyond. She was amazing.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities
Rooms are dated but clean.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Dawn

Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean & well stocked. The staff was friendly & courteous. I will stay here again.
Stayed 4 nights in Dec 2025
Verified review

10/10 Excellent

Anthony

Liked: Cleanliness, amenities
Great place
Stayed 6 nights in Aug 2025
Verified review

10/10 Excellent

Heidi L

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient and practical
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

JESSICA

Liked: Cleanliness, staff & service, amenities
Great place
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Kimberly

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean.
Stayed 1 night in Jan 2026

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