Candlewood Suites Richmond Airport by IHG

2.5 star property
Suburban hotel with fitness centre and 24-hour front desk

Photo gallery for Candlewood Suites Richmond Airport by IHG

Exterior
Studio Suite, 1 Queen Bed | Room amenity
Exterior
1 bedroom, desk, blackout curtains, iron/ironing board
Property amenity

Reviews

7.6 out of 10
Good

Popular amenities

  • Kitchen
  • Pet-friendly
  • Gym
  • Laundry
  • Parking included
  • 24/7 front desk
The current price is AU$139
includes taxes & fees
29 Oct - 30 Oct

Explore the area

View map
5400 Audubon Drive, Richmond, VA, 23231
  • Place, White Oak Village
    ‪1 min drive‬
  • Place, Broad Street
    ‪8 min drive‬
  • Place, Greater Richmond Convention Center
    ‪10 min drive‬
  • Airport, Richmond, VA (RIC-Richmond Intl.)
    ‪4 min drive‬

Room options

Suite, 1 Bedroom, Accessible Bathtub (Mobility)

Highlights

Air conditioning
Connecting rooms available
Kitchen
Full-sized fridge/freezer
LCD TV
Washer/dryer
Separate bedroom
Blackout curtains
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

Studio Suite, 2 Double Beds, Accessible (Communications)

8.0 out of 10
Very good
(4 reviews)

Highlights

Air conditioning
Connecting rooms available
Kitchen
Full-sized fridge/freezer
LCD TV
Washer/dryer
Separate bedroom
Blackout curtains
  • Sleeps 4
  • 2 Double Beds

Suite, 1 Bedroom

7.8 out of 10
Good
(6 reviews)

Highlights

Air conditioning
Connecting rooms available
Kitchen
Full-sized fridge/freezer
Dishwasher
LCD TV
Washer/dryer
Separate bedroom
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Studio Suite, 1 Queen Bed

8.4 out of 10
Very good
(37 reviews)

Highlights

Air conditioning
Connecting rooms available
Kitchen
Full-sized fridge/freezer
Dishwasher
LCD TV
Washer/dryer
Separate bedroom
  • Sleeps 2
  • 1 Queen Bed

Studio Suite, 2 Double Beds

7.2 out of 10
Good
(17 reviews)

Highlights

Air conditioning
Connecting rooms available
Kitchen
Full-sized fridge/freezer
Dishwasher
LCD TV
Washer/dryer
Separate bedroom
  • Sleeps 4
  • 2 Double Beds

Studio Suite

7.6 out of 10
Good
(14 reviews)

Highlights

Air conditioning
Connecting rooms available
Kitchen
Full-sized fridge/freezer
LCD TV
Washer/dryer
Separate bedroom
Blackout curtains
  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

Studio Suite, 2 Queen Beds

8.8 out of 10
Excellent
(8 reviews)

Highlights

Air conditioning
Connecting rooms available
Kitchen
Full-sized fridge/freezer
Dishwasher
LCD TV
Washer/dryer
Separate bedroom
  • Sleeps 4
  • 2 Queen Beds

Studio Suite, 1 Queen Bed, Accessible Bathtub (Communications)

Highlights

Air conditioning
Connecting rooms available
Kitchen
Full-sized fridge/freezer
LCD TV
Washer/dryer
Separate bedroom
Blackout curtains
  • Sleeps 2
  • 1 Queen Bed

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About the area

Richmond

At Candlewood Suites Richmond Airport by IHG, you'll be 12.8 km (8 mi) from Virginia Commonwealth University. Highlights at this hotel include free self-parking, and in-room kitchens and washers/dryers. .This business-friendly hotel offers free WiFi in public areas and a fitness centre, and has a business centre. Added amenities include a snack bar/deli and laundry facilities. .Attractions within a 15-minute drive of this Richmond hotel include Broad Street and Greater Richmond Convention Center.

What's nearby

  • White Oak Village - 1 min drive - 1.1 km
  • Broad Street - 8 min drive - 9.0 km
  • Greater Richmond Convention Center - 10 min drive - 13.0 km
  • The National - 10 min drive - 13.3 km
  • Virginia Commonwealth University - 11 min drive - 13.7 km

Getting around

  • Richmond Main Street Station - 14 min drive
  • Richmond, VA (RIC-Richmond Intl.) - 6 min drive

Restaurants

  • ‪Wawa - ‬12 min walk
  • ‪Sheetz - ‬11 min walk
  • ‪Chick-fil-A - ‬2 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪Starbucks - ‬3 min drive

About this property

Candlewood Suites Richmond Airport by IHG

Suburban hotel with fitness centre and 24-hour front desk
There's a snack bar/deli on site. WiFi is free in public spaces. You'll find a business centre on site. A fitness centre, a library, and barbecue grills are also featured at the business-friendly Candlewood Suites Richmond Airport by IHG. Self parking is free.

This Richmond hotel is smoke free.

  • 1 building
  • 103 guestrooms or units
  • 4 levels
  • Built in 2009
  • Deli
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Front desk safe
  • Library
  • Corner/local shop
  • BBQ grill(s)
  • Outdoor picnic space
  • ATM
  • Lift
  • No smoking on site
Candlewood Suites Richmond Airport by IHG offers 103 accommodations with washers/dryers and DVD players. 32-inch LCD televisions come with premium cable channels. Kitchens offer full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Snack bar/deli

Things to do

  • Gym
  • Library

Family friendly

  • DVD player
  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room washing machine/dryer
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • No housekeeping service

Business services

  • Business centre

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Built in 2009
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Washer/dryer
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per week (maximum USD 150 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 80 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 250.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per pet, per week (maximum USD150 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector, a security system and window guards
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a smoke detector, a security system and window guards in all accommodation. The property is professionally cleaned.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Candlewood Richmond Airport
Candlewood Suites Hotel Richmond Airport
Candlewood Suites Richmond Airport
Candlewood Suites Richmond Airport Hotel Richmond
Candlewood Suites Richmond Airport Aparthotel
Candlewood Suites Richmond

Frequently asked questions

What is the cancellation policy at Candlewood Suites Richmond Airport by IHG?

Candlewood Suites Richmond Airport by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Candlewood Suites Richmond Airport by IHG?

As of 26 Oct 2025, prices found for a 1-night stay for 2 adults at Candlewood Suites Richmond Airport by IHG on 29 Oct 2025 start from AU$139.25, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Candlewood Suites Richmond Airport by IHG?

Yep, Candlewood Suites Richmond Airport by IHG has a free self car park.

Is there a free airport shuttle available at Candlewood Suites Richmond Airport by IHG?

No, Candlewood Suites Richmond Airport by IHG does not offer an airport shuttle service.

What time are check-in & check-out at Candlewood Suites Richmond Airport by IHG?

Check-in begins at 3 PM. Check-out time is 11 AM.

Reviews

Candlewood Suites Richmond Airport by IHG Reviews

7.6

Good

8.0/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness
Rating 10 - Excellent. 383 out of 1003 reviews
Rating 8 - Good. 281 out of 1003 reviews
Rating 6 - Okay. 160 out of 1003 reviews
Rating 4 - Poor. 98 out of 1003 reviews
Rating 2 - Terrible. 81 out of 1003 reviews

Reviews

10/10 Excellent

michelle, Charlotte

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Nice property my room AC didn’t work properly .
Stayed 1 night in Jul 2025

2/10 Terrible

Robert

Disliked: Cleanliness
Stayed 1 night in Jul 2025

4/10 Poor

Malik

Disliked: Cleanliness, property conditions & facilities, room comfort

Could’ve been better

First off, our tv was broken. The sink’s water pressure was very low and our AC unit was motion-censored and kept cutting off during our sleep. Concierge was nice enough to find us another room but we still had to deal with AC cutting off in the middle of the night due to us sleeping without moving. Overall, not the most comforting stay but I do appreciate front desk for doing what they could to make up for the rooms’ mishaps
Stayed 2 nights in Jul 2025

10/10 Excellent

nina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was nice and spacious, it gave you a homelike feeling
Stayed 1 night in Jul 2025

4/10 Poor

Sheryle

Disliked: Cleanliness, staff & service, property conditions & facilities

Dirty

Terribly dirty, food crumbs all over the carpet. No ice. Refrigerator sounded like a smoke alarm. No hair dryer.
Stayed 1 night in Jul 2025

2/10 Terrible

Effie

The hotel was clean and the room was nice. However, customer service was horrible. There was confusion about the res
Stayed 1 night in Jul 2025

8/10 Good

Pam, Roanoke

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Quiet, clean easy parking, good location
Stayed 1 night in Jul 2025

2/10 Terrible

Keith

Business traveller
Disliked: Cleanliness, staff & service, room comfort

Poorly ran property

Front desk with friendly the problem was there was a motion detector on the air conditioning we go to sleep the air conditioning multiple calls downstairs and trying to fix the motion detector … no luck.. try talking to the manager several times was never in would’ve been a decent experience with absolutely horrible because of the air conditioning situation. Nothing like being drenched in sweat instead of sleeping
Stayed 1 night in Jul 2025

10/10 Excellent

Beverly

Everything was nice real nice I loved it
Stayed 1 night in Jul 2025

10/10 Excellent

Jovan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Donald

Stayed 1 night in Jul 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Beverly

Stayed 1 night in Jul 2025

8/10 Good

Tracy

Liked: Cleanliness, property conditions & facilities
My rate was supposed to include breakfast which is one of the reasons I chose this hotel. I was informed at check in the hotel does not have breakfast.
Stayed 1 night in Jul 2025

8/10 Good

Tremmell

Liked: Amenities
The staff was very nice and helpful.
Stayed 5 nights in Jul 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 2 nights in Jul 2025

4/10 Poor

Traci

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

Missing customer service/care.

The check-in went well. Front desk staff was friendly, explained towel service would be at the front desk and there would be no daily services. What they did not explain nor did we expect would be if things ran out over the weekend it would not be replaced. Examples - coffee creamer and hair conditioner both fairly important in a morning routine! Key cards needed to be replaced multiple times which was common within our group of multiple room. Would not return.
Stayed 2 nights in Jul 2025

10/10 Excellent

Klenton

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Richmond

The overall stay was positive. Extra linen and towels are available at the front desk. The staff and housekeeping were very friendly and accommodating.
Stayed 3 nights in Jul 2025

6/10 Okay

LeNeisha

Travelled with family
Liked: Cleanliness, property conditions & facilities
Smelled stuffy and humid like a heated pool is inside as soon as you walk into the lobby. No breakfast was available per the front desk, but there was a small store inside.
Stayed 2 nights in Jul 2025

4/10 Poor

faiza

Disliked: Property conditions & facilities
Very bad smell for smoking
Stayed 3 nights in Jul 2025

10/10 Excellent

Alaya

Stayed 2 nights in Jul 2025

6/10 Okay

Jessica

Travelled with group
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Sheri

Liked: Staff & service

Too much money for the service provided.

The staff was great, friendly and they tried to be commendating but wasn't supplied with all of the right things. No plasticware and no extra towels. There are no coffee makers in the rooms and they don't offer coffee in the lobby. The right had a moody smell to it and they don't clean out straighten up the room during your stay.
Stayed 3 nights in Jun 2025

8/10 Good

Arlethia

Liked: Cleanliness
Stayed 4 nights in Jun 2025