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Candlewood Suites Richmond Airport by IHG

2.5 star property
Suburban hotel with fitness centre and 24-hour front desk

Photo gallery for Candlewood Suites Richmond Airport by IHG

Exterior
Property amenity
Desk, blackout curtains, iron/ironing board, free WiFi
Studio Suite, 1 Queen Bed | Room amenity
Exterior

Reviews

7.6 out of 10
Good

Popular amenities

  • Kitchen
  • Pet-friendly
  • Gym
  • Laundry
  • Parking included
  • 24/7 front desk
The current price is AU$129
includes taxes & fees
4 Jan - 5 Jan 2026

Explore the area

View map
5400 Audubon Drive, Richmond, VA, 23231
  • Place, Virginia Aviation Museum
    ‪2 min drive‬
  • Place, Greater Richmond Convention Center
    ‪8 min drive‬
  • Place, Short Pump Town Center
    ‪24 min drive‬
  • Airport, Richmond, VA (RIC-Richmond Intl.)
    ‪4 min drive‬

Room options

View all photos for Suite, 1 Bedroom, Accessible Bathtub (Mobility)

Desk, blackout curtains, iron/ironing board, free WiFi

Suite, 1 Bedroom, Accessible Bathtub (Mobility)

Highlights

Air conditioning
Connecting rooms available
Kitchen
Full-sized fridge/freezer
LCD TV
Washer/dryer
Blackout curtains
Separate bedroom
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Studio Suite, 2 Double Beds, Accessible (Communications)

Full-sized fridge, microwave, stovetop, coffee/tea maker

Studio Suite, 2 Double Beds, Accessible (Communications)

8.0 out of 10
Very good
(4 reviews)

Highlights

Air conditioning
Connecting rooms available
Kitchen
Full-sized fridge/freezer
LCD TV
Washer/dryer
Blackout curtains
Hairdryer
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

7.8 out of 10
Good
(6 reviews)

Highlights

Air conditioning
Connecting rooms available
Kitchen
Full-sized fridge/freezer
Dishwasher
LCD TV
Washer/dryer
Blackout curtains
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 Queen Bed

Studio Suite, 1 Queen Bed

Studio Suite, 1 Queen Bed

8.4 out of 10
Very good
(41 reviews)

Highlights

Air conditioning
Connecting rooms available
Kitchen
Full-sized fridge/freezer
Dishwasher
LCD TV
Washer/dryer
Blackout curtains
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 2 Double Beds

Studio Suite, 2 Double Beds | Room amenity

Studio Suite, 2 Double Beds

7.2 out of 10
Good
(17 reviews)

Highlights

Air conditioning
Connecting rooms available
Kitchen
Full-sized fridge/freezer
Dishwasher
LCD TV
Washer/dryer
Blackout curtains
  • Sleeps 4
  • 2 Double Beds

View all photos for Studio Suite

Studio Suite

Studio Suite

7.6 out of 10
Good
(14 reviews)

Highlights

Air conditioning
Connecting rooms available
Kitchen
Full-sized fridge/freezer
LCD TV
Washer/dryer
Blackout curtains
Hairdryer
  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

View all photos for Studio Suite, 2 Queen Beds

Studio Suite, 2 Queen Beds

Studio Suite, 2 Queen Beds

8.8 out of 10
Excellent
(8 reviews)

Highlights

Air conditioning
Connecting rooms available
Kitchen
Full-sized fridge/freezer
Dishwasher
LCD TV
Washer/dryer
Blackout curtains
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 1 Queen Bed, Accessible Bathtub (Communications)

Studio Suite, 1 Queen Bed, Accessible Bathtub (Communications)

Studio Suite, 1 Queen Bed, Accessible Bathtub (Communications)

Highlights

Air conditioning
Connecting rooms available
Kitchen
Full-sized fridge/freezer
LCD TV
Washer/dryer
Blackout curtains
Hairdryer
  • Sleeps 2
  • 1 Queen Bed

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About the area

Richmond

At Candlewood Suites Richmond Airport by IHG, you'll be 1.5 km (1 mi) from White Oak Village and 5.5 km (3.4 mi) from Dabbs House Museum & Henrico County Tourist Information Center. Highlights at this hotel include free self-parking, and in-room kitchens and washers/dryers. .This business-friendly hotel offers free WiFi in public areas and a fitness centre, and has a business centre. Added amenities include a snack bar/deli and laundry facilities. .Attractions within a 15-minute drive of this Richmond hotel include Broad Street and Greater Richmond Convention Center.

What's nearby

  • Virginia Aviation Museum - 2 min drive - 2.1 km
  • Broad Street - 8 min drive - 10.6 km
  • Greater Richmond Convention Center - 8 min drive - 13.0 km
  • Virginia Commonwealth University - 9 min drive - 14.1 km
  • Short Pump Town Center - 24 min drive - 38.9 km

Getting around

  • Richmond Main Street Station - 14 min drive
  • Richmond, VA (RIC-Richmond Intl.) - 6 min drive

Restaurants

  • ‪Wawa - ‬12 min walk
  • ‪Sheetz - ‬11 min walk
  • ‪Chick-fil-A - ‬2 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪Starbucks - ‬3 min drive

About this property

Candlewood Suites Richmond Airport by IHG

Suburban hotel with fitness centre and 24-hour front desk
There's a snack bar/deli on site. WiFi is free in public spaces. You'll find a business centre on site. A fitness centre, a library, and barbecue grills are also featured at the business-friendly Candlewood Suites Richmond Airport by IHG. Self parking is free.

This Richmond hotel is smoke free.

  • 1 building
  • 103 guestrooms or units
  • 4 levels
  • Built in 2009
  • Deli
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Front desk safe
  • Library
  • Corner/local shop
  • BBQ grill(s)
  • Outdoor picnic space
  • ATM
  • Lift
  • No smoking on site
Candlewood Suites Richmond Airport by IHG offers 103 accommodations with washers/dryers and DVD players. 32-inch LCD televisions come with premium cable channels. Kitchens offer full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board.

Similar properties

Exterior
Best Western Plus Richmond Airport Hotel
  • Pool
  • Breakfast included
  • Free airport shuttle
  • Pet-friendly
3.7 out of 5, Good, 1,417 reviews
The price is AU$122
includes taxes & fees
20 Dec - 21 Dec
Best Western Plus Richmond Airport Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Snack bar/deli

Things to do

  • Gym
  • Library

Family friendly

  • DVD player
  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room washing machine/dryer
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • No housekeeping service

Business services

  • Business centre

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Built in 2009
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Washer/dryer
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per week (maximum USD 150 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 80 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 250.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per pet, per week (maximum USD150 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector, a security system and window guards
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a smoke detector, a security system and window guards in all accommodation. The property is professionally cleaned.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Candlewood Richmond Airport
Candlewood Suites Hotel Richmond Airport
Candlewood Suites Richmond Airport
Candlewood Suites Richmond Airport Hotel Richmond
Candlewood Suites Richmond Airport Aparthotel
Candlewood Suites Richmond

Frequently asked questions

What is the cancellation policy at Candlewood Suites Richmond Airport by IHG?

Candlewood Suites Richmond Airport by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Candlewood Suites Richmond Airport by IHG?

As of 11 Dec 2025, prices found for a 1-night stay for 2 adults at Candlewood Suites Richmond Airport by IHG on 4 Jan 2026 start from AU$128.95, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Candlewood Suites Richmond Airport by IHG?

Yep, Candlewood Suites Richmond Airport by IHG has a free self car park.

Is there a free airport shuttle available at Candlewood Suites Richmond Airport by IHG?

No, Candlewood Suites Richmond Airport by IHG does not offer an airport shuttle service.

What time are check-in & check-out at Candlewood Suites Richmond Airport by IHG?

Check-in begins at 3 PM. Check-out time is 11 AM.

Candlewood Suites Richmond Airport by IHG Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 376 out of 1000 reviews
Rating 8 - Good. 279 out of 1000 reviews
Rating 6 - Okay. 163 out of 1000 reviews
Rating 4 - Poor. 100 out of 1000 reviews
Rating 2 - Terrible. 82 out of 1000 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Richard

Liked: Cleanliness, staff & service
Close to the airports
Stayed 1 night in Sep 2025

10/10 Excellent

wilivaldo

Stayed 1 night in Sep 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean and quiet.
Stayed 1 night in Sep 2025

6/10 Okay

Stephen

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Check-in went smoothly, and I found my room to be clean, comfortable, and quiet, which I appreciated. Unfortunately, the rest of my stay was far less positive. The TV in my room did not work, and when I called the front desk, I was met with little help. The staff member admitted he didn’t know what to do and suggested I “try what I can.” Later, I was told by another employee that the TV in my room (217) had not been working and that I should never have been checked into it in the first place. Yet, I was not offered a new room. Towel service was another disappointment. On multiple occasions, we requested fresh towels. The first time, we were told to bring our used towels down, only to be informed that no clean bath towels were available. My wife was literally in the shower waiting for me to return with towels, and all I was given were three hand towels with an apology. On another occasion, I was promised towels by morning, but by checkout time, they never arrived. Overall, I was left frustrated and uncomfortable with how the issues were handled. I don’t believe the staff meant to be unhelpful, but it was clear they weren’t equipped to resolve problems or provide basic guest needs. This made my stay far from enjoyable. I would appreciate a manager reaching out, as I expected much better service.
Stayed 2 nights in Sep 2025

8/10 Good

Keyana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The young men at the front desk were nice while checking in. Attentive and friendly.
Stayed 1 night in Sep 2025

10/10 Excellent

Jeffery

Stayed 1 night in Aug 2025

6/10 Okay

Kevin

Travelled with group
Disliked: Cleanliness, staff & service

Disappointing Stay

We have been coming to the hotel for at least 6 years during Labor Day weekend for a softball tournament at Dorey Park the hotel is convenient to the park and grocery stores. However each year seems to get worse. Only one working washing machine for guest and also for the workers. I learned this when I asked for clean towels we were told we would get them and never did. We used the patio and asked for it to be cleaned to only be told the exterior worker was off so we had to empty the over flowing trash clean the tables and sweep the floors Not certain we will stay at this location next year.
Stayed 3 nights in Aug 2025

6/10 Okay

Iris

Travelled with partner
It was comfortable but i found roaches. I went to the front desk to report it and asked what can be done. He said normally they would have us move to another room but it couldn’t be done because it was all booked. I was disappointed. I also forgot 4 shirts in the closet and called to inquire about them .. im waiting. Hopefully they’re still there
Stayed 3 nights in Aug 2025

10/10 Excellent

Freddie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in Aug 2025

10/10 Excellent

Devonte

Stayed 2 nights in Aug 2025

8/10 Good

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Courtney

Stayed 3 nights in Aug 2025

2/10 Terrible

Kimberly

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dont stay here ever!!!!!!

Absolutely aweful! Didnt stay. Filled with mold!
Stayed 1 night in Aug 2025

6/10 Okay

EDWINA D

Stayed 1 night in Aug 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

6/10 Okay

Fred

Disliked: Property conditions & facilities
Phone did not work; no ice; iron missing.
Stayed 1 night in Aug 2025

6/10 Okay

JUNIOR

Liked: Staff & service
Stayed 3 nights in Jul 2025

2/10 Terrible

Melissa Marie

Disliked: Cleanliness, staff & service, property conditions & facilities
There was cockroaches
Stayed 8 nights in Aug 2025

2/10 Terrible

robert

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
We had to leave. The shower didnt work
Stayed 1 night in Aug 2025

8/10 Good

Shelby

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My ice maker never did work and there should be handicap rails in all bathrooms. Safety comes first.
Stayed 4 nights in Aug 2025

2/10 Terrible

Jeremy

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
No towels in room or clean at desk. Room smelled like food. Staff tried to get in room at 10:30 before check out
Stayed 3 nights in Aug 2025

2/10 Terrible

Kate

Stayed 3 nights in Aug 2025

6/10 Okay

Verified traveller

Dissappointed

No airport shuttle. Room was humid and smelled very bad. There was NO BODY WASH, SHAMPOO, CONDITIONER, OR SOAP in the bathroom. Very dissappointed.
Stayed 1 night in Aug 2025

10/10 Excellent

Barbara

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

LOUISE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025