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Candlewood Suites Richmond Airport by IHG

2.5 star property
Suburban hotel in Richmond with free parking

Photo gallery for Candlewood Suites Richmond Airport by IHG

Exterior
Interior
Exterior
Property amenity
Suite, 1 Bedroom

Reviews

7.6 out of 10
Good

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Business services
The current price is AU$152
includes taxes & fees
12 Feb - 13 Feb

Explore the area

View map
5400 Audubon Drive, Richmond, VA, 23231
  • Place, White Oak Village
    ‪1 min drive‬
  • Place, Seven Pines National Cemetery
    ‪4 min drive‬
  • Place, Dabbs House Museum & Henrico County Tourist Information Center
    ‪5 min drive‬
  • Airport, Richmond, VA (RIC-Richmond Intl.)
    ‪4 min drive‬

Room options

View all photos for Suite, 1 Bedroom, Accessible Bathtub (Mobility)

Desk, blackout curtains, iron/ironing board, free WiFi

Suite, 1 Bedroom, Accessible Bathtub (Mobility)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Studio Suite, 2 Double Beds, Accessible (Communications)

Full-sized fridge, microwave, stovetop, coffee/tea maker

Studio Suite, 2 Double Beds, Accessible (Communications)

8.0 out of 10
Very good
(5 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

7.8 out of 10
Good
(6 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 Queen Bed

Studio Suite, 1 Queen Bed

Studio Suite, 1 Queen Bed

8.4 out of 10
Very good
(42 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 2 Double Beds

Studio Suite, 2 Double Beds | Room amenity

Studio Suite, 2 Double Beds

7.2 out of 10
Good
(17 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Studio Suite

Studio Suite

Studio Suite

7.6 out of 10
Good
(14 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

View all photos for Studio Suite, 2 Queen Beds

Studio Suite, 2 Queen Beds

Studio Suite, 2 Queen Beds

9.0 out of 10
Wonderful
(9 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 1 Queen Bed, Accessible Bathtub (Communications)

Studio Suite, 1 Queen Bed, Accessible Bathtub (Communications)

Studio Suite, 1 Queen Bed, Accessible Bathtub (Communications)

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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About the area

Richmond

At Candlewood Suites Richmond Airport by IHG you'll be within a 20-minute walk of White Oak Village and 3.8 km (2.4 mi) from Seven Pines National Cemetery. Highlights at this hotel include free self-parking, and in-room kitchens and washers/dryers. .This business-friendly hotel offers free WiFi in public areas and a fitness centre, and has a business centre. Added amenities include a snack bar/deli and laundry facilities. .Attractions within a 15-minute drive of this Richmond hotel include Broad Street and Greater Richmond Convention Center.

What's nearby

  • White Oak Village - 1 min drive - 1.1 km
  • Seven Pines National Cemetery - 4 min drive - 4.5 km
  • Dabbs House Museum & Henrico County Tourist Information Center - 5 min drive - 5.9 km
  • Dorey Park - 7 min drive - 9.1 km
  • Broad Street - 8 min drive - 10.6 km

Getting around

  • Richmond Main Street Station - 15 min drive
  • Richmond, VA (RIC-Richmond Intl.) - 6 min drive

Restaurants

  • ‪Wawa - ‬3 min drive
  • ‪Wawa - ‬13 min walk
  • ‪Sheetz - ‬13 min walk
  • ‪Chick-fil-A - ‬3 min drive
  • ‪McDonald's - ‬3 min drive

About this property

Candlewood Suites Richmond Airport by IHG

Suburban hotel in Richmond with free parking
There's a snack bar/deli on site. WiFi is free in public spaces. You'll find a business centre on site. A fitness centre, a library, and barbecue grills are also featured at the business-friendly Candlewood Suites Richmond Airport by IHG. Self parking is free.

This Richmond hotel is smoke free.

  • 1 building
  • 103 guestrooms or units
  • 4 levels
  • Built in 2009
  • Deli
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Front desk safe
  • Library
  • Corner/local shop
  • BBQ grill(s)
  • Outdoor picnic space
  • ATM
  • Lift
  • No smoking on site
Candlewood Suites Richmond Airport by IHG offers 103 accommodations with washers/dryers and DVD players. 32-inch LCD televisions come with premium cable channels. Kitchens offer full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board.

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Best Western Plus Richmond Airport Hotel
  • Pool
  • Free airport shuttle
  • Pet-friendly
  • Parking included
3.7 out of 5, Good, 1,440 reviews
The price is AU$146
includes taxes & fees
14 Feb - 15 Feb
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Snack bar/deli

Things to do

  • Gym
  • Library

Family friendly

  • DVD player
  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room washing machine/dryer
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • No housekeeping service

Business services

  • Business centre

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Built in 2009
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Washer/dryer
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per week (maximum USD 150 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 80 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 250.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per pet, per week (maximum USD150 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector, a security system and window guards
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a smoke detector, a security system and window guards in all accommodation. The property is professionally cleaned.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Candlewood Richmond Airport
Candlewood Suites Hotel Richmond Airport
Candlewood Suites Richmond Airport
Candlewood Suites Richmond Airport Hotel Richmond
Candlewood Suites Richmond Airport Aparthotel
Candlewood Suites Richmond

Frequently asked questions

What is the cancellation policy at Candlewood Suites Richmond Airport by IHG?

Candlewood Suites Richmond Airport by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Candlewood Suites Richmond Airport by IHG?

As of 10 Feb 2026, prices found for a 1-night stay for 2 adults at Candlewood Suites Richmond Airport by IHG on 12 Feb 2026 start from AU$152.06, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Candlewood Suites Richmond Airport by IHG?

Yep, Candlewood Suites Richmond Airport by IHG has a free self car park.

Is there a free airport shuttle available at Candlewood Suites Richmond Airport by IHG?

No, Candlewood Suites Richmond Airport by IHG does not offer an airport shuttle service.

What time are check-in & check-out at Candlewood Suites Richmond Airport by IHG?

Check-in begins at 3 PM. Check-out time is 11 AM.

Candlewood Suites Richmond Airport by IHG Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 375 out of 1001 reviews
Rating 8 - Good. 280 out of 1001 reviews
Rating 6 - Okay. 167 out of 1001 reviews
Rating 4 - Poor. 97 out of 1001 reviews
Rating 2 - Terrible. 82 out of 1001 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

Reviews

2/10 Terrible

Michael

Travelled with family, Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
The room and the hotel in general was disgusting. We were given a room to start with that reeked so bad it made your eyes water. They changed our room and after we spent the first night we found toe nail clippings on the floor. When we mentioned after the first day that no one cleaned the room we were informed that they don't clean everyday. On the second day we ran out of shampoo and soap and when telling the front desk, we were informed that they didn't have any. So we had to go out and buy our own. Day three there was a very large cockroach in the bathroom. We were there from Thursday to Sunday and the room was never cleaned the entire time. We had to get toilet paper from the front desk. Also the back door to the hotel the card reader did not function so they blocked the door open. I believe the security was bad. We never saw any employee other than the person behind the desk. Nobody was cleaning any part of the hotel at any time.
BIG ROACH
Toe nails. My wife had picked up several more.
Toe nails. My wife had picked up several more.
Stayed 3 nights in Nov 2025

8/10 Good

Stephen

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
My stay was great. I only have one issue. In this location you have to bring your towels down to the front desk to get clean towels daily. Otherwise its great, clean, convenient, great location, and the staff is nice as well. Thanks I'll be back.
Stayed 2 nights in Nov 2025

6/10 Okay

Ti

Decent stay inside but not walkable to other areas and the guy at the desk will tell you all the things you don’t have access to unprompted, like you’re being punished for staying there.
Stayed 3 nights in Nov 2025

6/10 Okay

Trakelle

Travelled with partner
Check-in was a breeze. We get to our room and it's a nice size room for 2 people. It was a studio apartment which I love when I'm on vacation. The kitchen had the basics. I do wish there was a big bowl to utilize. It didn't appear the room was thoroughly cleaned. Some of the dishes were spotted, the hand soap dispenser wasn't refilled and ran out the day before check out. The bathroom tub & sink didn't appear to be cleaned. The gym was small but manageable. So it was just OK for me.
Stayed 2 nights in Nov 2025

8/10 Good

Keri, Fulshear

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly and helpful and the product was fairly clean overall. I didn't realize (I may hand missed it in the details) that you have to make a request for housekeeping or your room doesn't get cleaned. Other than that, i enjoyed my stay and will likely book again when I'm in the area.
Stayed 3 nights in Oct 2025

8/10 Good

Latesha

Liked: Cleanliness, staff & service, amenities
I was surprised at how nice looking the room was, it matched the photos on the website. It was clean and quiet and the bed was comfy. Staff was nice and friendly at check in and check out. Only thing I can recommend is in the back parking treat the trees for the yellow jacket activity. On leaving the tree in the middle was swarming with yellow jackets and they were taking over the vehicles and one got in my car while I was driving. Other than this I will stay again and just park in the front instead of the back if possible.
Stayed 1 night in Oct 2025

2/10 Terrible

Latasha breanna

Disliked: Cleanliness, amenities, property conditions & facilities
This stay was terrible cockroach on wall when brought to front desk attention he said you want to change rooms i said no as lets be honest if its in one room its on all.Asked for extra towels as they gave us 2 and we had 3 people staying in room and a total of 5 days so needed more then just 3 towels got attidude then when i asked for soap they acted like i was asking for alot they told me to bring bottles down and they would put soap in,Like why do i need to do things to make my stay more comfortable when i was quest. .
Stayed 4 nights in Oct 2025

10/10 Excellent

Angela

Liked: Cleanliness, property conditions & facilities
It was a great stay.
Stayed 1 night in Aug 2025

10/10 Excellent

Noel

Travelled with family, Business traveller, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would high recommend! Clean place! Everything is close by! Staff is nice and friendly! Great place if you have kids.
Stayed 2 nights in Oct 2025

10/10 Excellent

Jeremy

Liked: Cleanliness, amenities, property conditions & facilities
The rooms were great and the customer service was amazing!
Stayed 3 nights in Oct 2025

6/10 Okay

natalie

Liked: Staff & service
There were mens' underwear and pants om the closet floor. My TV and coffee pot did not work. Same with most of the plugs. I did
Stayed 1 night in Oct 2025

8/10 Good

Alicia

Travelled with family
Liked: Staff & service
Clean room. Front desk staff very friendly.
Stayed 1 night in Oct 2025

10/10 Excellent

Jane

Stayed 1 night in Oct 2025

2/10 Terrible

Jennifer

Business traveller
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Missing furniture recliner and table on side of bed. The night worker was not very helpful at all.Thankfully, a lovely housekeeper helped more than the man did.
Stayed 1 night in Oct 2025

6/10 Okay

Kelly

Liked: Property conditions & facilities
Strange odor on every floor and not the same strange odor. Floor in elevator looks like it hasn’t been cleaned in months. Room was clean. Front desk staff not very interested in helping to check in or get keys to work.
Stayed 1 night in Oct 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Easy to get to and bigger then expected for a room
Stayed 1 night in Oct 2025

8/10 Good

Tony

Stayed 1 night in Oct 2025

4/10 Poor

Jennifer

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Arrived to furniture missing the recliner, end table and a lumpy lousy low to ground bed. The evening man said there was a recliner in storage room. He was lazy and did not want to bring it up to floor 2. Thankfully a WOMAN housekeeper helped and brought to my room HERSELF
Stayed 1 night in Oct 2025

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Did not use.
Stayed 6 nights in Oct 2025

6/10 Okay

Christopher, Fincastle

Stayed 1 night in Oct 2025

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place to stay before an early flight!
Stayed 1 night in Oct 2025

10/10 Excellent

Carlton

Stayed 1 night in Sep 2025

10/10 Excellent

Stephen

Stayed 2 nights in Sep 2025

10/10 Excellent

Stephen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I've stayed here 3 times. The first time was not that great. However because of the location I gave them another shot. The experienced was great the second and third time. I look forward to staying again. The lady that works the front desk Ms. Tameeka was amazing. I love her kindness and personality., I definitely want to give her a shout out. Keep up the great work..... See you next time!!!!
Stayed 2 nights in Oct 2025

8/10 Good

Jared

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025