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Hotel Citadelle

3.0 star property
Hotel in Québec City with free parking

Photo gallery for Hotel Citadelle

Deluxe Apartment (8 people)
Deluxe Apartment (8 people)
Superior Room, 1 King Bed
Deluxe Apartment (8 people) | Private kitchen
Deluxe Apartment (8 people) | Private kitchen

Reviews

7.6 out of 10
Good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping
  • 24/7 front desk
The current price is AU$110
includes taxes & fees
17 Feb - 18 Feb

Explore the area

View map
4800 Boulevard Wilfrid-Hamel, Québec City, QC, G1P 2J9
  • Place, Base de plein air de Sainte-Foy
    ‪2 min drive‬
  • Place, Château Frontenac
    ‪13 min drive‬
  • Place, Quebec Cruise Terminal
    ‪14 min drive‬
  • Airport, Québec, QC (YQB-Jean Lesage Intl.)
    ‪7 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

7.8 out of 10
Good
(86 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room, 2 Double Beds

Double Room, 2 Double Beds

Double Room, 2 Double Beds

7.2 out of 10
Good
(23 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Hot Tub

Deluxe Room, 1 King Bed, Hot Tub

Deluxe Room, 1 King Bed, Hot Tub

8.8 out of 10
Excellent
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Connecting Room (basement), 2 Queen Beds with Double Sofabed

Connecting Room (basement), 2 Queen Beds with Double Sofabed

Connecting Room (basement), 2 Queen Beds with Double Sofabed

7.4 out of 10
Good
(3 reviews)
  • 2 bedrooms
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Family Room (basement), 2 Queen Beds and 1 Double Bed

Family Room (basement), 2 Queen Beds and 1 Double Bed

Family Room (basement), 2 Queen Beds and 1 Double Bed

8.0 out of 10
Very good
(8 reviews)
  • Sleeps 6
  • 1 Double Bed OR 2 Queen Beds

View all photos for Deluxe Apartment (8 people)

Deluxe Apartment (8 people) | Private kitchen

Deluxe Apartment (8 people)

  • 2 bedrooms
  • Sleeps 8
  • 3 Queen Beds and 1 Double Sofa Bed

Economy Room

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

About the area

Québec City

At Hotel Citadelle you'll be 2.9 km (1.8 mi) from Carie Factory Amusement Center and 3.2 km (2 mi) from Recreofun Amusement Centre. Highlights at this hotel include free in-room WiFi. .This smoke-free hotel offers free WiFi in public areas, a 24-hour front desk and free newspapers in the lobby. Additionally, you'll find a free manager's reception, a coffee shop/cafe and coffee/tea in a common area. There's also the convenience of free self parking. .Attractions within a 10-minute drive of this 3-property class Les Rivières hotel include Laval University and Aquarium of Quebec.

What's nearby

  • Base de plein air de Sainte-Foy - 2 min drive - 3.0 km
  • Laval University - 5 min drive - 6.6 km
  • Vidéotron Centre - 8 min drive - 10.7 km
  • Château Frontenac - 13 min drive - 12.5 km
  • Quebec Cruise Terminal - 14 min drive - 13.3 km

Getting around

  • Quebec Sainte-Foy Station - 10 min drive
  • Jean Lesage International Airport (YQB) - 11 min drive

Restaurants

  • ‪Tim Hortons - ‬4 min drive
  • ‪Tim Hortons - ‬6 min walk
  • ‪McDonald's - ‬11 min walk
  • ‪Ashton - ‬2 min drive
  • ‪Tomas Tam - ‬10 min walk

About this property

Hotel Citadelle

Hotel in Québec City with free parking
There's a coffee shop/cafe on site. A free manager's reception is offered daily. WiFi is free in public spaces. A vending machine, tour/ticket assistance, and coffee/tea in common area are also featured at Hotel Citadelle. Free self parking is available.

This 3-star Québec City hotel is smoke free.

  • 36 guestrooms or units
  • Manager's reception (free)
  • Coffee in lobby
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
Hotel Citadelle offers 36 accommodations with free newspapers and a hairdryer. Televisions come with cable channels.

This Québec City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include free toiletries and blackout curtains. Housekeeping is provided on a daily basis.

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  • Free Wi-Fi
  • Air-conditioning
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3.7 out of 5, Good, 1,943 reviews
The price is AU$110
includes taxes & fees
22 Feb - 23 Feb
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free uncovered extended parking on site
  • Limited on-site self parking

Food and drink

  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Free daily manager's reception

Things to do

  • Hot tub

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Free local calls
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 4:00 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

Property Registration Number 063070, 2026-07-31

Property is also known as

Hotel Citadelle Quebec
Hotel Citadelle
Hotel Citadelle Quebec/Quebec City
Hotel Citadelle Hotel
Hotel Citadelle Québec City
Hotel Citadelle Hotel Québec City

Frequently asked questions

What is the cancellation policy at Hotel Citadelle?

Hotel Citadelle offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Citadelle?

As of 16 Feb 2026, prices found for a 1-night stay for 2 adults at Hotel Citadelle on 17 Feb 2026 start from AU$109.98, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Citadelle?

Yep, Hotel Citadelle has a free self car park and free extended parking.

Are there any beaches close to Hotel Citadelle?

The closest beach to Hotel Citadelle is Baie de Beauport (10.7 km).

Is there a free airport shuttle available at Hotel Citadelle?

No, Hotel Citadelle does not offer an airport shuttle service.

What time are check-in & check-out at Hotel Citadelle?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Hotel Citadelle?

No, pets are not allowed.

Hotel Citadelle Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 345 out of 1002 reviews
Rating 8 - Good. 325 out of 1002 reviews
Rating 6 - Okay. 183 out of 1002 reviews
Rating 4 - Poor. 81 out of 1002 reviews
Rating 2 - Terrible. 68 out of 1002 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Raymond

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Yes.
Stayed 1 night in Nov 2025

6/10 Okay

Tommy

Liked: Cleanliness, amenities
The room in good condition, old building
Stayed 1 night in Oct 2025

10/10 Excellent

Ross

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!
Stayed 1 night in Oct 2025

6/10 Okay

Francine

Liked: Staff & service
Disliked: Cleanliness
Matelas taché de sang, non recouvert de protège matelas! ☹️
Stayed 1 night in Oct 2025

10/10 Excellent

Bernard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beaucoup de stationnement et proche de tout, restaurants, magasin, activités, autoroutes.
Stayed 1 night in Oct 2025

4/10 Poor

Benjamin

Disliked: Cleanliness, staff & service, property conditions & facilities
This hotel asked $100 for security deposit and promised to return it within 3 days. I checked out om Oct.11, 2025, but still haven't received YET. I will not stay or recommend this hotel!!
Stayed 2 nights in Oct 2025

4/10 Poor

Olivier

Disliked: Cleanliness, property conditions & facilities, room comfort
Ok pour juste un in and out mais 2 nuits c’était trop. Lit inconfortable, taches sur les murs, salle de bain
Stayed 2 nights in Oct 2025

4/10 Poor

Maxime

Disliked: Cleanliness, property conditions & facilities
C’était très sale. Des toiles d’araignée partout difficile à manquer. Des poils et beaucoup de fluides corporels.
Stayed 1 night in Oct 2025

6/10 Okay

Heidi

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Dust in room, visible areas of dirt! Bed sheets were not straight and slobby one night the hallways smell like sewer!
Stayed 3 nights in Oct 2025

6/10 Okay

ch

Liked: Cleanliness
Stayed 4 nights in Oct 2025

8/10 Good

Gennadiy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The pillows smelled badly. The shower stall in the washroom was made for people with disabilities and contains a built-in sitting shelf. In the 2.5' x 3' stall, only about 1' - 1.5' left for the bather, making it virtually impossible to use. The sink was clogged (hardly flowing). I notified the receptionist. After returning back in the evening, found out it was still clogged. Same receptionist told me that it was not clogged, since it was somehow flowing and didn't require any cleaning...
Stayed 1 night in Oct 2025

2/10 Terrible

Maryam

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

8/10 Good

Amy Fungshan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room parking ok staffs friendly.
Stayed 1 night in Oct 2025

4/10 Poor

Maria Ligia

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Oct 2025

8/10 Good

Sun

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
It was ok!
Stayed 1 night in Oct 2025

8/10 Good

Acha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

6/10 Okay

Archana

Liked: Cleanliness
Stayed 2 nights in Sep 2025

6/10 Okay

Sabrina

Stayed 1 night in Sep 2025

8/10 Good

Lise

Stayed 1 night in Sep 2025

8/10 Good

Lise

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Eventhough it s an old building it was nice and the room was renovated with wood floor and it was very clean.the bathroom all new and very clean also.I did enjoy my stay.
Stayed 1 night in Sep 2025

6/10 Okay

Chuck

Liked: Cleanliness
Stayed 1 night in Sep 2025

4/10 Poor

Amelia

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

2/10 Terrible

Mark

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room smelled like a moldy old basement. It’s confusing on what you are getting on Expedia with this hotel. We would have paid more for a better room. The only thing we did enjoy was the “drive up to the door” option. Other than that, we will not stay again. Perhaps we will consider trying the “nice” part of the hotel. The staff were nice.
Stayed 1 night in Sep 2025

10/10 Excellent

Marie-Vivienne

Stayed 1 night in Sep 2025

10/10 Excellent

Shannen

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel and the room was what we expected from what was advertised.
Stayed 1 night in Sep 2025