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The Reserve at Paradisus Punta Cana

5.0 star property
Luxury hotel on the beach, with 5 outdoor swimming pools

Choose dates to view prices

Photo gallery for The Reserve at Paradisus Punta Cana

5 outdoor pools, pool umbrellas, pool loungers
View from property
Meeting facility
Bar (on property)
Terrace/patio
Reviews
8.4

Very good

Popular amenities

  • Hot tubHot tubHot tub
  • SpaSpaSpa
  • Pool
  • On private beach
  • LaundryLaundryLaundry
  • All-inclusive

Explore the area

Map
Bavaro Beach, Punta Cana, La Altagracia, 23000
  • Popular LocationCortecito Beach9 min walk
  • Popular LocationIberostar Golf Course10 min drive
  • Popular LocationLos Corales Beach20 min drive
  • AirportPunta Cana (PUJ-Punta Cana Intl.)32 min drive

Room options

View all photos for Family Concierge One Bedroom Master Suite

Lobby

Family Concierge One Bedroom Master Suite

9.5/10 Exceptional

Highlights

Balcony
Separate dining area
Separate sitting area
Private hot tub
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
  • 82 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the area

Punta Cana

An all-inclusive stay in Punta Cana awaits you at The Reserve at Paradisus Punta Cana. Within steps you'll find Arena Blanca Beach and Cortecito Beach within a 10-minute stroll. Highlights at this beachfront hotel include 5 outdoor swimming pools, 2 beach bars and a full-service spa. .A day of pampering at YHI Spa can include hot stone massages, body wraps and body scrubs along with aromatherapy and hydrotherapy. The restaurant, Vento, serves Mediterranean cuisine and is open for dinner. The hotel's own lounge bar and poolside bar are nice places to enjoy a drink. Spend the day at the private beach where you'll find free cabanas, and enjoy the 4 outdoor tennis courts and nightclub. Other amenities include a casino, free Wi-Fi in public areas and a gym. There's also free valet parking, along with the convenience of a free beach shuttle. .Within a 15-minute drive of this 5-property class Bávaro hotel, attractions include Cocotal Golf and Country Club and Cana Bay Golf Club.

What's nearby

  • Arena Blanca Beach - 2 min walk
  • Cortecito Beach - 9 min walk
  • Iberostar Golf Course - 10 min drive
  • Los Corales Beach - 20 min drive
  • Arena Gorda Beach - 23 min drive

Getting around

  • Punta Cana (PUJ-Punta Cana Intl.) - 33 min drive

Restaurants

  • 24/7 Pub - 19 min walk
  • Lobby Bar - 6 min drive
  • Las Caracolas - 7 min drive
  • Focaccia Ristorante - 4 min drive
  • La Hispanola Restaurant - 5 min drive

About this property

The Reserve at Paradisus Punta Cana

Luxury hotel on the beach, with 5 outdoor swimming pools
The Reserve at Paradisus Punta Cana is an all-inclusive hotel. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Simply walk outside to feel the sun on your face at the white sand beach. You'll be playing in the surf in no time with a free ride on the hotel's complimentary beach shuttle. Spend the day at the beach and work on your tan in the sunloungers (chaise longues) or kick back in the shade with complimentary cabanas and umbrellas. At The Reserve at Paradisus Punta Cana, you can cool off in one of the 5 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 beach bars, a poolside bar and a bar/lounge. Public spaces have free WiFi. This Art Deco hotel also offers a complimentary children's club, a children's pool and outdoor tennis courts. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 5-star Punta Cana hotel.

  • 170 guestrooms or units
  • 3 levels
  • 8 buildings
  • 2 bars on the beach
  • Conference rooms
  • Built in 2008
  • Casino
  • Nightclub
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Cabanas on the beach (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
  • Dining venue
  • Swim-up bar
The Reserve at Paradisus Punta Cana offers 170 accommodations with Hot tubs and iPod docking stations. Rooms open to furnished balconies or patios. This accommodation offers separate dining areas. Beds feature premium bedding. A pillow menu is available. Plasma televisions come with premium satellite channels and DVD players. Espresso makers and minibars are provided. Bathrooms include a separate bath and shower with in-room jetted baths and a hydromassage showerhead. Bathrooms are also outfitted with dressing gowns, slippers and designer toiletries.

This Punta Cana hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis.

YHI Spa has 8 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include hot stone massages, facials and body wraps. The spa is equipped with a sauna, a hot tub and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology.

Languages

English, French, German, Italian, Portuguese, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Area shuttle (surcharge)
  • Free beach shuttle
  • Free extended parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 2 beach bars
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Gabi Club
  • HydroGrill
  • Vento

Things to do

  • 18 holes of golf
  • 4 outdoor tennis courts
  • 5 outdoor pools
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Beach yoga
  • Billiards/pool table
  • Bingo
  • Casino
  • Children's pool
  • Fitness classes
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Golf driving range
  • Gym
  • Horseback riding/rentals
  • Kayaking
  • Motor boating
  • Nightclub
  • Playground
  • Racquetball/squash
  • Rock climbing
  • Rowing/canoeing
  • Sailing
  • Sauna
  • Scuba diving
  • Segway rentals/tours
  • Shopping
  • Spa tub
  • Steam room
  • Tennis lessons
  • TV in common areas
  • Waterslide
  • Windsurfing

Family friendly

  • 5 outdoor pools
  • Arcade/game room
  • Children's pool
  • DVD player
  • Free children's club
  • Free cot
  • Free rollaway/extra bed
  • Free supervised activities for children
  • In-room babysitting
  • Laundry facilities
  • Living room
  • Playground
  • Separate in-room dining area
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 11 meeting rooms
  • Business centre
  • Conference centre

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Garden
  • On a private beach
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa tub
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 3 floors
  • 8 buildings
  • Art Deco architecture
  • Built in 2008
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed
  • Pillow menu
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Hydromassage showerhead
  • Jetted bathtub
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels

Entertainment

  • DVD player
  • IPod dock
  • Plasma TV with premium cable channels

Food and drink

  • 24-hour room service
  • Espresso maker
  • Free bottled water
  • Minibar
  • Separate dining area

Outdoor space

  • Furnished balcony/patio

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Living room
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in time starts at 3 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Reserve at Paradisus Punta Cana

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Carte Blanche, debit cards and cash. Contactless check-out is available.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Paradisus Punta Cana Reserve
Punta Cana Paradisus Reserve
Punta Cana Reserve
Reserve Paradisus Punta Cana
Reserve Paradisus Punta Cana Resort All Inclusive
Reserve Paradisus Resort All Inclusive
Reserve Punta Cana
Reserve Punta Cana Paradisus
Reserve Punta Cana Resort
Reserve Resort Punta Cana
The Reserve at Paradisus Punta Cana Resort All Inclusive
Reserve Paradisus Punta Cana All Inclusive
Reserve Parasus Punta Cana In
The Reserve at Paradisus Punta Cana Punta Cana
The Reserve at Paradisus Punta Cana Resort All Inclusive
The Reserve at Paradisus Punta Cana All-inclusive property

Frequently asked questions

What is the cancellation policy at The Reserve at Paradisus Punta Cana?

The Reserve at Paradisus Punta Cana offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at The Reserve at Paradisus Punta Cana?

Yep, The Reserve at Paradisus Punta Cana has a free self car park, free valet parking and free extended parking.

Are there any beaches close to The Reserve at Paradisus Punta Cana?

Yep, The Reserve at Paradisus Punta Cana is a short 9-minute walk from Cortecito Beach. Fun beach activities include yoga, volleyball and scuba diving. You can also find motor boats.

Is there a spa on site at The Reserve at Paradisus Punta Cana?

Yep, YHI Spa is available for guests. It has a hot tub and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as beachside massages.

Does The Reserve at Paradisus Punta Cana have a pool?

The Reserve at Paradisus Punta Cana has 5 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

Does The Reserve at Paradisus Punta Cana have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at The Reserve at Paradisus Punta Cana?

The Reserve at Paradisus Punta Cana features a private beach, 2 beach bars and 5 outdoor pools. All guestrooms come with Hot tubs, Private jetted baths and hydromassage showerheads.

What makes The Reserve at Paradisus Punta Cana a romantic place to stay?

1 hot tub and couples spa treatments, as well as Hot tubs and Jetted bath in the guestrooms, help set the scene for a romantic weekend at The Reserve at Paradisus Punta Cana.

Is The Reserve at Paradisus Punta Cana family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as childcare services and free infant beds in the guestrooms, it's no surprise that The Reserve at Paradisus Punta Cana is a hit with families.

Are there hot tubs in the rooms at The Reserve at Paradisus Punta Cana?

Yep, all rooms come with private hot tubs.

Is there a free airport shuttle available at The Reserve at Paradisus Punta Cana?

No, The Reserve at Paradisus Punta Cana does not offer an airport shuttle service.

Is there a bar or restaurant at The Reserve at Paradisus Punta Cana?

Yep, they've got a lounge bar and an onsite restaurant that serves Mediterranean cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at The Reserve at Paradisus Punta Cana?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at The Reserve at Paradisus Punta Cana?

No, pets and service animals are not allowed.

Is there a golf course on site at The Reserve at Paradisus Punta Cana?

There is a golf course next to The Reserve at Paradisus Punta Cana.

The Reserve at Paradisus Punta Cana Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 375 out of 713 reviews" "
Rating 8 - Good. 205 out of 713 reviews" "
Rating 6 - Okay. 68 out of 713 reviews" "
Rating 4 - Poor. 40 out of 713 reviews" "
Rating 2 - Terrible. 25 out of 713 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Poor

Anna

Travelled with partner
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
We came here 4 years ago and it used to be such a great resort that we decided to return. However, it Was such a big disappointment. The staff were rude and not friendly. You couldnt even get someone to serve you in the evening at the bar (even though we were tipping a lot each time). The food was so horrible and got food poisoning on 3rd day, food was stale with very limited options. One of the worse vacations thus far despite the large price tag of the trip. Do not recommend at all!
Stayed 6 nights in May 2022

10/10 Excellent

tracy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved the Reserve at the Paradisus. Many different restaurants to choose from. Private pools and beach areas for Reserve guests. Also private dining choices as well. Entertainment for all ages.
Stayed 5 nights in Apr 2022

4/10 Poor

Luciano Jose Garcia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We reserved at The Reserve at Paradisus Punta Cana, but were moved to Paradisus Palma Real to a lesser category (not The Reserve) due to the other being under remodeling/demolition that was already undergoing at the time of our reservation!!! Extremely disappointed.
Stayed 4 nights in Feb 2022

8/10 Good

Alexander

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property itself was well kept. Everything regarding the structure and and the vast majority of the staff was superb. The meals were vast in terms of variety. There was no disappointment there. The only negative about the property was reporting an issue regarding the in room phone and closet to the front desk on our first night and no one took the initiative to resolve our issue not until the night before having to check out. I reported the two issues of the phone in the room not working. I was not able to dial room service nor the front desk. As a matter of fact you would only get a dial tone when picking up the phone. Aside from that, none of the buttons worked. There was no feedback when a button was pressed. Part of the sliding door closet was stuck which prevented me from putting my belongings in there. I reported these matters to the front desk on the first night. We were informed they would reset the phone in addition to sending someone to look at the closet. Sadly none of that was attended to. Not till i was in bed getting rest to leave the next morning the phone rings to an agent on the other end asking if the phone works fine. I politely responded with yes not even bothering to check because it made no difference to me to check when i was not going to utilize the phone. The response to issues was not the finest!
Stayed 4 nights in Dec 2021

8/10 Good

Georgina

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful resort . Just the food wasn’t that great.
Stayed 1 night in Dec 2021

6/10 Okay

yasmin

Travelled with family
Liked: Cleanliness, room comfort
our mini vacay to Punta Cana
This Resort is listed as a 5 star resort, Service at check in was amazing. The Resort outside looks is amazing and very nice! the Bracelet room key is great. but room is old, full kitchen has not pots, plates, cups or utensil. last night on my trip i notice that the windows did not lock... it was open at one point. the pool opens at 7am, but no towel service till 10am. the pool close at 6pm :-( 13 restaurant. only found 8, and not all are open. the restaurants that are open will alternate nights, and you need a reservation for all restaurants. for breakfast only the buffet is open, for lunch only buffet and an adult only restaurant. abd dinner like i said it alternate nights. The only swim up bar was closed ;-( you needed to get out of the pool and into the top bar to get a drink. No music in pool area in the morning, and no service for at the beach. Most staff did not know the resort and the places thing were at, asked questions and a i dont know was many answers.
Stayed 2 nights in Oct 2021

10/10 Excellent

Orlando

Stayed 5 nights in Sep 2021

8/10 Good

Adolfo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Jul 2021

10/10 Excellent

Fernelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 9 nights in Jul 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities
It was an overall beautiful property . There was fun activity to do during the stay . I especially loved painting and Yoga with “ Happy Boy “! The pool was amazing . My only gripe would be the food was just ok. I really enjoyed my stay overall and would love to come back soon .
Stayed 3 nights in Jun 2021