Finest Punta Cana by The Excellence Collection - All Inclusive

5.0 star property

Photo gallery for Finest Punta Cana by The Excellence Collection - All Inclusive

Aerial view
Property video
Front of property
Down duvets, free minibar, in-room safe, free cots/infant beds
Down duvets, free minibar, in-room safe, free cots/infant beds

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa pool
  • Parking included

Explore the area

View map
Carretera Uvero Alto, Punta Cana, La Altagracia, 23000
  • Place, Sirenis Aquagames Water Park
    ‪3 min drive‬
  • Place, beach near Uvero Alto
    ‪5 min drive‬
  • Place, Macao Beach
    ‪19 min drive‬
  • Airport, Punta Cana (PUJ-Punta Cana Intl.)
    ‪50 min drive‬

Room options

Junior Suite Garden Or Pool View

9.0 out of 10
Wonderful
(78 reviews)
  • 74 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed
  • Free Wi-Fi

Terrace Suite with Plunge Pool

9.6 out of 10
Exceptional
(31 reviews)
  • 88 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

Junior Swim-Up Suite

9.0 out of 10
Wonderful
(24 reviews)
  • 74 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

Junior Suite Ocean View

10.0 out of 10
Exceptional
(5 reviews)
  • Ocean view
  • 74 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

Junior Suite with Private Pool

8.6 out of 10
Excellent
(17 reviews)
  • 88 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

Family Suite

10.0 out of 10
Exceptional
(4 reviews)
  • 88 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Single Beds
  • Free Wi-Fi

Pool Family Suite

10.0 out of 10
Exceptional
(1 review)
  • 163 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Single Beds
  • Free Wi-Fi

Finest Club Junior Suite Garden Or Pool View

  • 74 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

Finest Club Junior Suite with Private Pool

9.0 out of 10
Wonderful
(9 reviews)
  • 88 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

Finest Club Family Suite

8.8 out of 10
Excellent
(3 reviews)
  • 88 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Single Beds
  • Free Wi-Fi

Finest Club Pool Family Suite

  • 88 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Single Beds
  • Free Wi-Fi

Finest Club Beachfront Suite

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 88 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

Finest Club Beachfront Suite with Private Pool

9.0 out of 10
Wonderful
(8 reviews)
  • Ocean view
  • 88 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed
  • Free Wi-Fi

Finest Club Imperial Family Suite with Plunge Pool

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 232 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Single Beds
  • Free Wi-Fi

Excellence Club Junior Suite Garden or Pool View + 20% OFF SPA

9.0 out of 10
Wonderful
(19 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Excellence Club Junior Suite with Private Pool + 20% OFF SPA

9.6 out of 10
Exceptional
(20 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Excellence Club Junior Swim Up Suite + 20% OFF SPA

10.0 out of 10
Exceptional
(12 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Excellence Club Two Story Rooftop Terrace Suite W/ Plunge Pool + 20% OFF SPA

10.0 out of 10
Exceptional
(9 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Excellence Club Beachfront Honeymoon Suite with Plunge Pool + 20 OFF SPA

10.0 out of 10
Exceptional
(4 reviews)
  • Ocean view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Excellence Club Beachfront Honeymoon Two-Story Rooftop Terrace Suite with Plunge Pool + 20% OFF SPA

10.0 out of 10
Exceptional
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Excellence Club Imperial Suite with Plunge Pool + 20% OFF SPA

  • Ocean view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Excellence Club Beachfront Honeymoon Suite with Private Pool + 20% OFF SPA

10.0 out of 10
Exceptional
(2 reviews)
  • 88 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Excellence Club Beachfront Honeymoon Suite with Plunge Pool Garden View + 20% OFF SPA

10.0 out of 10
Exceptional
(3 reviews)
  • 88 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Excellence Club Two Story Rooftop Terrace Suite W/ Plunge Pool Ocean View + 20% OFF SPA

9.0 out of 10
Wonderful
(2 reviews)
  • Ocean view
  • 149 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

FREE UPGRADE TO EXCELLENCE CLUB JUNIOR SUITE GARDEN OR POOL VIEW

8.8 out of 10
Excellent
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

FREE UPGRADE TO FAMILY SUITE

  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Single Beds
  • Free Wi-Fi

FREE UPGRADE TO FINEST CLUB TWO-STORY ROOFTOP TERRACE SUITE W/ PLUNGE POOL

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

FREE UPGRADE TO FINEST CLUB FAMILY SUITE

  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Single Beds
  • Free Wi-Fi

FREE UPGRADE TO EXCELLENCE CLUB JUNIOR SWIM-UP SUITE

10.0 out of 10
Exceptional
(2 reviews)
  • Sea view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

FREE UPGRADE TO EXCELLENCE CLUB TWO-STORY ROOFTOP TERRACE SUITE WITH PLUNGE POOL

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

FREE UPGRADE TO EXCELLENCE CLUB TWO-STORY ROOFTOP TERRACE SUITE WITH PLUNGE POOL OCEAN VIEW

  • Sea view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

FREE UPGRADE TO JUNIOR SWIM-UP SUITE

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

FREE UPGRADE TO FINEST CLUB JUNIOR SUITE GARDEN OR POOL VIEW

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

Finest Club Two-Story Rooftop Terrace Suite w/ Plunge Pool

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

FREE UPGRADE TO EXCELLENCE CLUB JUNIOR SUITE WITH PRIVATE POOL

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

FREE UPGRADE TO FINEST CLUB JUNIOR SUITE WITH PRIVATE POOL

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

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About the area

Punta Cana

A luxury stay in Punta Cana awaits you at Finest Punta Cana by The Excellence Collection - All Inclusive. You'll be 10.9 km (6.8 mi) from Macao Beach and 20.6 km (12.8 mi) from Arena Gorda Beach. Highlights at this all-inclusive property include 11 restaurants, 17 bars/lounges and a full-service spa. .A day of pampering can include massages, facials and body treatments along with access to the sauna and steam room. The buffet restaurant, The Market Kitchen, serves international cuisine and is open for breakfast, lunch and dinner. Spend the day at the private beach and enjoy the on-site outdoor swimming pool, free kids' club and gym. Additionally, you'll find free Wi-Fi in public areas, a hot tub and a children's swimming pool. There's also free valet parking, along with the convenience of an airport shuttle. .Attractions within a 30-minute drive of this 5-property class Uvero Alto property include Sirenis Aquagames Water Park and Cocotal Golf and Country Club.

What's nearby

  • Sirenis Aquagames Water Park - 3 min drive - 1.2 km
  • beach near Uvero Alto - 5 min drive - 1.8 km
  • Macao Beach - 19 min drive - 12.9 km
  • Cana Bay Golf Club - 27 min drive - 20.5 km
  • Iberostar Golf Course - 28 min drive - 25.1 km

Getting around

  • Punta Cana (PUJ-Punta Cana Intl.) - 40 min drive

Restaurants

  • ‪Ice & Coffee Shop - ‬14 min walk
  • ‪Freestyle Tiered Pool and Bar - ‬20 min walk
  • ‪Spoon - ‬16 min walk
  • ‪Wink - ‬16 min walk
  • ‪Carnival - ‬19 min walk

About this property

Finest Punta Cana by The Excellence Collection - All Inclusive

Finest Punta Cana by The Excellence Collection - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Simply walk outside to feel the sun on your face at the sandy beach. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Finest Punta Cana by The Excellence Collection - All Inclusive such as a complimentary children's club and an outdoor pool.

There are 11 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 17 bars/lounges and a swim-up bar. WiFi is free in public spaces. This all-inclusive property also offers a children's pool, a hot tub and a fitness centre. Free valet parking is available.

Smoking is allowed in designated areas at this 5-star Punta Cana property.

  • 455 guestrooms or units
  • 11 dining venues
  • 17 bars or lounges
  • Deli
  • Kid's club (free)
  • Coffee in lobby
  • Front desk (24 hours)
  • Storage area for luggage
  • Concierge
  • Wedding services available
  • Garden
  • Lift
  • Smoking in designated areas
  • Swim-up bar
Finest Punta Cana by The Excellence Collection - All Inclusive offers 455 air-conditioned accommodations with free minibar items and minibars. Beds feature down duvets. A pillow menu is available. 65-inch Smart televisions come with digital channels. Bathrooms include a separate bath and shower with in-room jetted baths, bathrobes, slippers and complimentary toiletries.

This Punta Cana property provides complimentary wireless Internet access. Business-friendly amenities include laptop-compatible safes and telephones; free international calls are provided (restrictions may apply). Additionally, rooms include espresso makers and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis.

The on-site spa has 9 treatment rooms, including rooms for couples and outdoor treatment areas. Services include facials and body treatments. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free valet parking on site
  • Limited on-site valet parking

Food and drink

  • 11 restaurants
  • 17 bars/lounges
  • A coffee shop/cafe
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Brass Steakhouse
  • Duke's Lobster & Seafood
  • Lizo
  • Melting Point
  • The Market Kitchen

Things to do

  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Gym
  • Hot tub
  • Outdoor pool
  • Pilates classes

Family friendly

  • Children's games
  • Children's pool
  • Free children's club
  • In-room cot
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Turndown service
  • Wedding services

Outdoors

  • Garden
  • On a private beach
  • Outdoor furniture
  • Vegetable garden

Full-service spa

  • 9 treatment rooms
  • Aromatherapy
  • Couples treatment rooms
  • Facials
  • Massage
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift (149 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk (114 centimetre high)

More

  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic drinking straws
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Free cot
  • Pillow menu

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 65-inch smart TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Composting
  • Energy-saving switches in guestrooms
  • Free international calls
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

All guests are required to present a valid government-issued ID card and a credit card at check-in for incidental charges.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Finest Punta Cana by The Excellence Collection - All Inclusive

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 238 per vehicle (return, maximum occupancy 2)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash. This property uses a grey water recycling system and eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Finest Punta Cana

Finest Punta Cana by The Excellence Collection All inclusive

Frequently asked questions

What is the cancellation policy at Finest Punta Cana by The Excellence Collection - All Inclusive?

Finest Punta Cana by The Excellence Collection - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Finest Punta Cana by The Excellence Collection - All Inclusive?

Yep, Finest Punta Cana by The Excellence Collection - All Inclusive has free valet parking.

Are there any beaches close to Finest Punta Cana by The Excellence Collection - All Inclusive?

The closest beach to Finest Punta Cana by The Excellence Collection - All Inclusive is Bavaro Beach (27 km).

Is there a spa on site at Finest Punta Cana by The Excellence Collection - All Inclusive?

Yep, there is an onsite spa at Finest Punta Cana by The Excellence Collection - All Inclusive. It has a steam room and a sauna. You'll enjoy heaps of services like facials and body treatments.

Does Finest Punta Cana by The Excellence Collection - All Inclusive have a pool?

Yep, and guests love it! Finest Punta Cana by The Excellence Collection - All Inclusive has an outdoor pool and a kids' pool.

Does Finest Punta Cana by The Excellence Collection - All Inclusive have a waterslide?

No, there is no waterslide at Finest Punta Cana by The Excellence Collection - All Inclusive, but Sirenis Aquagames Water Park is a short 13-minute walk away.

What luxury perks are available at Finest Punta Cana by The Excellence Collection - All Inclusive?

Finest Punta Cana by The Excellence Collection - All Inclusive features a private beach, a full-service spa and an outdoor pool. All guestrooms come with Private jetted baths, 24-hour room service and free minibar items.

What makes Finest Punta Cana by The Excellence Collection - All Inclusive a romantic place to stay?

1 hot tub and couples spa treatments, as well as Jetted bath in the guestrooms, all help set the scene for a romantic weekend at Finest Punta Cana by The Excellence Collection - All Inclusive.

Is Finest Punta Cana by The Excellence Collection - All Inclusive family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as free infant beds in the guestrooms, it's no surprise that Finest Punta Cana by The Excellence Collection - All Inclusive is a hit with families.

Are there hot tubs in the rooms at Finest Punta Cana by The Excellence Collection - All Inclusive?

No, but there are Jetted bath in the guestrooms.

Is there a free airport shuttle available at Finest Punta Cana by The Excellence Collection - All Inclusive?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Finest Punta Cana by The Excellence Collection - All Inclusive?

Yep, you can grab a meal at Finest Punta Cana by The Excellence Collection - All Inclusive's onsite restaurant that serves international cuisine.

What time are check-in & check-out at Finest Punta Cana by The Excellence Collection - All Inclusive?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Finest Punta Cana by The Excellence Collection - All Inclusive?

No, pets and service animals are not allowed.

Finest Punta Cana by The Excellence Collection - All Inclusive Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1513 out of 2133 reviews
Rating 8 - Good. 331 out of 2133 reviews
Rating 6 - Okay. 146 out of 2133 reviews
Rating 4 - Poor. 64 out of 2133 reviews
Rating 2 - Terrible. 79 out of 2133 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Ella

Liked: Cleanliness, amenities, property conditions & facilities
Stuff amazing
Stayed 5 nights in Jan 2026

10/10 Excellent

Tatiana

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This was such a great time! Room was clean, room service was amazing, the pools were great and the beachfront was nice! The staff was super friendly and fun as well!
Stayed 4 nights in Feb 2026

10/10 Excellent

Jorn

Stayed 7 nights in Dec 2025

8/10 Good

Miroslava

Stayed 8 nights in Jan 2026

8/10 Good

Scott

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great service and staff. The food was ok, not great.
Stayed 3 nights in Jan 2026

10/10 Excellent

Dawn, Pakenham

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful resort and great food.
Stayed 7 nights in Dec 2025

10/10 Excellent

Sheldonia

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean Room. Friendly Staff.
Stayed 3 nights in Feb 2026

2/10 Terrible

Adam

Stayed 4 nights in Jan 2026

10/10 Excellent

Etai

Liked: Cleanliness, amenities, property conditions & facilities
Incredible spot. Service food and amenities all A+++++
Stayed 6 nights in Jan 2026

10/10 Excellent

Erin

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
We had a wonderful stay. The staff were incredibly courteous and attentive, the rooms were spotless, and the amenities were beautiful and very well maintained. Highly recommend!
Stayed 6 nights in Jan 2026

10/10 Excellent

john

Travelled with family
Liked: Cleanliness, staff & service, amenities
Staff was good food was good a very good stay
Stayed 4 nights in Jan 2026

10/10 Excellent

Kimberly

Stayed 4 nights in Oct 2025

8/10 Good

Donald

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean. Staff was very friendly and most spoke English Beautiful beaches and pools. Need more bars & food options on the beach, and they need to stay open later.
Stayed 3 nights in Jan 2026

10/10 Excellent

Xenia

Liked: Cleanliness, amenities, property conditions & facilities
Vibes & customer service was excellent
Stayed 3 nights in Jan 2026

10/10 Excellent

KIANA

Stayed 4 nights in Jan 2026

10/10 Excellent

Kimberley

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff were amazing ! Such caring people , so happy to help you. Beautiful resort . Will be back . Thank you
Stayed 7 nights in Jan 2026

10/10 Excellent

Neville Presley

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
My wife and I wanted a place to enjoy the sun during the winter and relax. Finest Punta Cana more than exceeded our expectations!! The staff went out of their way to make you happy and were always friendly. There were a plethora of restaurants and places to enjoy a cocktail throughout the day! The rooms were very clean and the facility was well maintained! Can't say enough!
Stayed 6 nights in Jan 2026

10/10 Excellent

Nikhoi

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Really good customer service, food and people were excellent
Stayed 4 nights in Jan 2026

8/10 Good

Xiaoyu

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everywhere is super clean,the staff are friendly. There are several delicious restaurants
Stayed 7 nights in Jan 2026

10/10 Excellent

George

Liked: Cleanliness, amenities, property conditions & facilities
Overall the facilities and staff were Excellent!! Great variety of food/restaurants. I would highly recommend this resort. The steaks are a bit tough. If you want your steaks well done say you want it very well done or you will end up with a medium rare. For those from the U.S., clam chowder at the resort was not Boston or New England style. The chowder was brown and reminded more of fish soup served in France. Beware of the excursion coordinators even if they claim to work for the resort. They will squeeze whatever money they can out of you and the prices they charge do not match what is on the excursion price list they show. The mark-up can be $20+ and the excursion seller will claim it is to cover transportation cost. Look into booking excursions directly with Expedia or an on-line service called Viator. Additionally, excursion sellers will charge you depending on how gullible you are and/or how willing you are to give your money away. For example, for the same horseback riding excursion my wife and me were charged $80 each, a group of young women were charge $85 each, and another couple we knew got charge $105 each. I still think we got ripped off, but on the bright side it was less than what the others paid. We got charged less because we told the seller that we heard his sales pitch to the others he charged more. I used Seasons Transfers to go to/from the airport. I give them a ONE star rating and that is being generous based on our experience--HORRIBLE.
Stayed 11 nights in Jan 2026

6/10 Okay

Simori

Stayed 4 nights in Jan 2026

10/10 Excellent

Katarzyna

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great for a vacation with young kids! Kidz club in restaurants are amazing
Stayed 7 nights in Jan 2026

10/10 Excellent

Mariana

Stayed 3 nights in Jan 2026

6/10 Okay

Wanda

Stayed 4 nights in Jan 2026

10/10 Excellent

Jerel

Stayed 4 nights in Dec 2025