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Wyndham Alltra Punta Cana All-Inclusive Resort

4.0 star property
Family fun on the beach, with 2 outdoor pools, near Sirenis Aquagames Water Park

Photo gallery for Wyndham Alltra Punta Cana All-Inclusive Resort

7 bars/lounges, swim-up bar
Interior entrance
7 restaurants, seafood
Lobby
Aerial view

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Free Wi-Fi
The current price is AU$798
includes taxes & fees
1 Mar - 2 Mar

Explore the area

View map
Playas Uvero Alto, Provincia La Altagracia, Punta Cana, La Altagracia, 23000
  • Place, Sirenis Aquagames Water Park
    ‪7 min drive‬
  • Place, Macao Beach
    ‪16 min drive‬
  • Place, Cana Bay Golf Club
    ‪25 min drive‬
  • Airport, Punta Cana (PUJ-Punta Cana Intl.)
    ‪62 min drive‬

Room options

View all photos for Standard Room, 1 King Bed (Tropical View)

Free minibar, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed (Tropical View)

9.4 out of 10
Exceptional
(35 reviews)

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Free cots/infant beds
Free minibar items
LCD TV
Blackout curtains
Private bathroom
  • Garden view
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds (Tropical View)

Free minibar, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds (Tropical View)

9.4 out of 10
Exceptional
(30 reviews)

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Free cots/infant beds
Free minibar items
LCD TV
Blackout curtains
Private bathroom
  • Garden view
  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Room, 1 King Bed (Tropical View)

Free minibar, in-room safe, desk, laptop workspace

Club Room, 1 King Bed (Tropical View)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Club Lounge
Free cots/infant beds
Free minibar items
LCD TV
Blackout curtains
  • Garden view
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 2 Double Beds (Tropical View)

Free minibar, in-room safe, desk, laptop workspace

Club Room, 2 Double Beds (Tropical View)

8.0 out of 10
Very good
(4 reviews)

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Club Lounge
Free cots/infant beds
Free minibar items
LCD TV
Blackout curtains
  • Garden view
  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed (Tropical View | Pool Walk Out)

Standard Room, 1 King Bed (Tropical View | Pool Walk Out)

Standard Room, 1 King Bed (Tropical View | Pool Walk Out)

10.0 out of 10
Exceptional
(1 review)

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Free cots/infant beds
Free minibar items
LCD TV
Blackout curtains
Private bathroom
  • Garden view
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed (Tropical View | Club)

Junior Suite, 1 King Bed with Sofa bed (Tropical View | Club)

Junior Suite, 1 King Bed with Sofa bed (Tropical View | Club)

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Furnished balcony or patio
Separate sitting area
Private indoor hot tub
Air conditioning
Club Lounge
Free cots/infant beds
Free minibar items
LCD TV
  • Garden view
  • 57 sq m
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Junior Suite - 2 Double Beds and 1 Twin Sofa Bed

Free minibar, in-room safe, desk, laptop workspace

Junior Suite - 2 Double Beds and 1 Twin Sofa Bed

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Furnished balcony or patio
Separate sitting area
Private indoor hot tub
Air conditioning
Club Lounge
Free cots/infant beds
Free minibar items
LCD TV
  • Garden view
  • 57 sq m
  • Sleeps 5
  • 2 Double Beds and 1 Single Sofa Bed

View all photos for Suite, 2 Bedrooms (Club, Tropical or Partial Ocean View)

Free minibar, in-room safe, desk, laptop workspace

Suite, 2 Bedrooms (Club, Tropical or Partial Ocean View)

8.0 out of 10
Very good
(1 review)

Highlights

Furnished balcony or patio
Separate sitting area
Private indoor hot tub
Air conditioning
Club Lounge
Free cots/infant beds
Free minibar items
LCD TV
  • Ocean view
  • 84 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed

View all photos for Junior Suite - 1 King Bed and 2 Double Beds

Junior Suite - 1 King Bed and 2 Double Beds

Junior Suite - 1 King Bed and 2 Double Beds

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Free cots/infant beds
Free minibar items
LCD TV
Separate bedroom
Blackout curtains
  • Garden view
  • 54 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Junior Suite - 1 King Bed and 2 Double Beds

Free minibar, in-room safe, desk, laptop workspace

Junior Suite - 1 King Bed and 2 Double Beds

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Free cots/infant beds
Free minibar items
LCD TV
Separate bedroom
Blackout curtains
  • Garden view
  • 54 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Standard Room, 2 Double Beds (Accessible, Tropical View)

Free minibar, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds (Accessible, Tropical View)

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Free cots/infant beds
Free minibar items
LCD TV
Separate bedroom
Blackout curtains
  • Garden view
  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

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About the area

Punta Cana

A family-friendly stay in Punta Cana awaits you at Wyndham Alltra Punta Cana All-Inclusive Resort. You'll be 2.8 km (1.8 mi) from Sirenis Aquagames Water Park and 8.9 km (5.5 mi) from Macao Beach. Highlights at this beachfront resort include 7 restaurants, 2 outdoor swimming pools and a free water park. .A day of pampering at Aura Spa can include deep-tissue massages, body wraps and facials along with reflexology and mani/pedis. The restaurant, COSTA AZUL, serves seafood. With 7 lounge bars to choose from, you can enjoy a drink at the resort. Spend the day at the beach where you'll find sunloungers, and enjoy the on-site gym and lazy river. Other amenities include free Wi-Fi in public areas, a children's swimming pool and a coffee shop/cafe. Free buffet breakfast is available daily between 7:00 AM and 10:30 AM. There's also the convenience of free valet parking. .Sights within a 20-minute drive of this 4-property class Uvero Alto resort include Cana Bay Golf Club and Punta Blanca Golf Course.
View more Resorts in Punta CanaOpens in a new window

What's nearby

  • Sirenis Aquagames Water Park - 7 min drive - 3.3 km
  • Macao Beach - 16 min drive - 9.9 km
  • Cana Bay Golf Club - 25 min drive - 17.5 km
  • Punta Blanca Golf Course - 27 min drive - 19.7 km
  • Arena Gorda Beach - 30 min drive - 21.1 km

Getting around

  • Punta Cana (PUJ-Punta Cana Intl.) - 41 min drive

Restaurants

  • ‪Carnival - ‬16 min walk
  • ‪Coco Cafe - ‬8 min walk
  • ‪Wink - ‬18 min walk
  • ‪Showtime Bar - ‬5 min walk
  • ‪Faire - ‬15 min walk

About this property

Wyndham Alltra Punta Cana All-Inclusive Resort

Family fun on the beach, with 2 outdoor pools, near Sirenis Aquagames Water Park
Some rates at Wyndham Alltra Punta Cana All-Inclusive Resort are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Wyndham Alltra Punta Cana All-Inclusive Resort offers its guests a complimentary water park, 2 outdoor swimming pools, a lazy river, and a waterslide. There are 7 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 7 bars/lounges and a swim-up bar. Free breakfast is available daily. Public spaces have free WiFi.

There are 3 meeting rooms available. A children's pool, a fitness centre, and spa services are also featured at the family-friendly Wyndham Alltra Punta Cana All-Inclusive Resort. Free self parking and valet parking are available.

This 4-star Punta Cana resort is smoke free.

  • 620 guestrooms or units
  • 3 levels
  • 9 buildings
  • 7 dining venues
  • 7 bars or lounges
  • Buffet breakfast (free)
  • Deli
  • Beach lounge chairs
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Front desk (24 hours)
  • Terrace
  • Garden
  • Lift
  • No smoking on site
  • Coffee shop
  • Swim-up bar
Wyndham Alltra Punta Cana All-Inclusive Resort offers 620 accommodations with free minibar items and a safe. Rooms open to furnished balconies or patios. This accommodation offers separate sitting areas. 42-inch LCD televisions come with premium cable channels. Bathrooms include baths or showers, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. There are 11 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including reflexology.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 7 bars/lounges
  • 7 restaurants
  • A coffee shop/cafe
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • BELLA
  • BRASAS
  • COSTA AZUL
  • UMI
  • VENTANAS

Things to do

  • 2 outdoor pools
  • Children's pool
  • Evening entertainment
  • Free water park
  • Gym
  • Kayaking
  • Lazy river
  • Paddleboard
  • Snorkelling
  • Water sports equipment
  • Waterslide

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Free water park access
  • In-room cot
  • Lazy river
  • Lifeguards on site
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Turndown service

Business services

  • 3 meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • Outdoor entertainment area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • 11 treatment rooms
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Front entrance ramp
  • Lift
  • Magnifying mirror
  • Tile flooring in room
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 3 floors
  • 9 buildings
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Lifeguards
  • Local artist showcase
  • Local culture and ecosystem education
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Composting
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property enforces a strict dress code in the restaurants a la carte.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Wyndham Alltra Punta Cana All-Inclusive Resort

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses geothermal energy, plus a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express and Discover. Cash is not accepted. This property uses geothermal energy, plus a grey water recycling system and eco-friendly cleaning products. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 8:00 AM to 7:00 PM
  • Reservations are needed for massage services. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Dreams All Inclusive Punta Cana
Dreams Punta Cana
Dreams Punta Cana Resort All Inclusive
Dreams Resort All Inclusive
Dreams Resort Punta Cana All Inclusive
Punta Cana All Inclusive Dreams
Punta Cana Dreams All Inclusive
Punta Cana Dreams All Inclusive Resort
Punta Cana Dreams Resort All Inclusive
Punta Cana Resort Dreams
Dreams Dominican Republic
Dreams Punta Cana Hotel Punta Cana
Dreams Resort Punta Cana
Dreams Punta Cana Resort
Dreams Punta Cana Resort Spa All Inclusive
Dreams Punta Cana All Inclusive
Dreams Punta Cana Inclusive

Frequently asked questions

What is the cancellation policy at Wyndham Alltra Punta Cana All-Inclusive Resort?

Wyndham Alltra Punta Cana All-Inclusive Resort offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Wyndham Alltra Punta Cana All-Inclusive Resort?

As of 8 Feb 2026, prices found for a 1-night stay for 2 adults at Wyndham Alltra Punta Cana All-Inclusive Resort on 1 Mar 2026 start from AU$798.15, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Wyndham Alltra Punta Cana All-Inclusive Resort?

Yep, Wyndham Alltra Punta Cana All-Inclusive Resort has a free self car park and free valet parking.

Are there any beaches close to Wyndham Alltra Punta Cana All-Inclusive Resort?

The closest beach to Wyndham Alltra Punta Cana All-Inclusive Resort is Bavaro Beach (25.6 km).

Is there a spa on site at Wyndham Alltra Punta Cana All-Inclusive Resort?

There's no onsite spa, but this property does offer services like body wraps, facials and body treatments, as well as Swedish massages.

Does Wyndham Alltra Punta Cana All-Inclusive Resort have a pool?

Yep, and guests love it! Wyndham Alltra Punta Cana All-Inclusive Resort has 2 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella. The pool is open 8:00 AM to 7:00 PM.

Does Wyndham Alltra Punta Cana All-Inclusive Resort have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Wyndham Alltra Punta Cana All-Inclusive Resort?

Wyndham Alltra Punta Cana All-Inclusive Resort features 2 outdoor pools, 7 restaurants and 7 bars. All guestrooms come with 24-hour room service and free minibar items.

What makes Wyndham Alltra Punta Cana All-Inclusive Resort a romantic place to stay?

Couples spa treatments and 24-hour room service, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at Wyndham Alltra Punta Cana All-Inclusive Resort.

Is Wyndham Alltra Punta Cana All-Inclusive Resort family-friendly?

You bet! With amenities such as a children's pool and free water park access, as well as free infant beds in the guestrooms, it's no surprise that Wyndham Alltra Punta Cana All-Inclusive Resort is a hit with families.

Does Wyndham Alltra Punta Cana All-Inclusive Resort serve breakfast?

Sure does, complimentary buffet brekkie is served daily between 7:00 AM and 10:30 AM.

Is there a free airport shuttle available at Wyndham Alltra Punta Cana All-Inclusive Resort?

No, Wyndham Alltra Punta Cana All-Inclusive Resort does not offer an airport shuttle service.

Is there a bar or restaurant at Wyndham Alltra Punta Cana All-Inclusive Resort?

Yep, Wyndham Alltra Punta Cana All-Inclusive Resort has 7 restaurants.

What time are check-in & check-out at Wyndham Alltra Punta Cana All-Inclusive Resort?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Wyndham Alltra Punta Cana All-Inclusive Resort?

No, pets and service animals are not allowed.

Wyndham Alltra Punta Cana All-Inclusive Resort Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 630 out of 1018 reviews
Rating 8 - Good. 221 out of 1018 reviews
Rating 6 - Okay. 88 out of 1018 reviews
Rating 4 - Poor. 30 out of 1018 reviews
Rating 2 - Terrible. 49 out of 1018 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

German

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Todo limpio y buena comida
Stayed 3 nights in Nov 2025

10/10 Excellent

Rosa

Liked: Cleanliness, staff & service, property conditions & facilities
First time in Punta Cana and it was amazing as expected. Will be back soon
Stayed 3 nights in Nov 2025

10/10 Excellent

Ramon

Stayed 2 nights in Aug 2025

10/10 Excellent

Juan Miguel

Liked: Cleanliness, staff & service, amenities
Excelente
Stayed 1 night in Oct 2025

2/10 Terrible

Trinidad

Liked: Cleanliness, property conditions & facilities
Pusieron sangre en la cobija de la cama, hasta hoy no me han dado un credito que el hitel peimetio darme
Stayed 5 nights in Oct 2025

8/10 Good

Manuel

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Facility was clean and they provided excellent customer service. Scheduled activities that are scheduled should take place and have rainy day indoor activities.
Stayed 4 nights in Oct 2025

4/10 Poor

Maria

Stayed 2 nights in Oct 2025

10/10 Excellent

Ramon Emilio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buena comida y muy bueno todo. Me gustó que no hay que hacer reservacion en los restaurantes a la carta y es por orden de llegada. Eso hace que se puedan aprovechar mas.
Stayed 2 nights in Oct 2025

10/10 Excellent

Alizza

Stayed 4 nights in Jul 2025

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Oct 2025

8/10 Good

Karen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I spent a couple of days in the resort, and it was such a great experience. The staff were really nice and attentive to our needs. Sucre and Ricardo helped us with our breakfast service, and they were so friendly and attentive to us, helping us and treated us great. Had a couples dinner and the food and service were amazing, only downside was that there were a lof of mosquitoes but the staff went to look for bug spray for us to use as soon as we got there. So overall i would get that service again. I really liked how the pool went through the resort. We would leave our room and go straight to the pool.
Stayed 2 nights in Oct 2025

10/10 Excellent

Vanessa

Stayed 1 night in Oct 2025

10/10 Excellent

Nicolle Collado

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

8/10 Good

Felipe

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was very good
Stayed 2 nights in Sep 2025

10/10 Excellent

Delba I

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The cleaning staff works really hard to maintain the rooms immaculate.
Stayed 2 nights in Sep 2025

10/10 Excellent

Camarlla

Stayed 2 nights in Sep 2025

10/10 Excellent

Gabriel

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 2 nights in Sep 2025

10/10 Excellent

Lourdes

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel es muy lindo y limpio Nos encantó el parque acuático. Los empleados son muy amables y atentos. El teléfono de nuestra habitación nunca funcionó. Falta variedad en el buffet
Stayed 6 nights in Sep 2025

8/10 Good

Yolande

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ricardo from the buffet is an excellent worker. I observed him helping everyone. He always had a smile in his face
Stayed 4 nights in Sep 2025

10/10 Excellent

Arturo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything about this resort. Hope to come back soon.
Stayed 2 nights in Sep 2025

10/10 Excellent

Ahmad

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is amazing, the rooms are big and very clean. The food options are great.
Stayed 3 nights in Aug 2025

8/10 Good

Daylys

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2025

10/10 Excellent

Barbara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an absolutely beautiful property. The grounds are immaculate. Main lobby areas and restaurants are beautiful. The pool is the best feature as it stretches almost the entire length of the property and is steps away from every room. No fighting for chairs or a peaceful spot. The service was great with an occasional bad apple. The ladies at Costa Azul in the morning and afternoon were so sweet. The concierge and bartenders at the Alltra club were super helpful and Anna kept our bellies full with yummy bites and sweet treats. She shined kindness every time we bumped into her. Servers (Esteffan) at Brassas and Costa Azul were very attentive and eager to please, and the evening hostess always greeted us with a smile. Sips, checkin/out and Cocobar were stellar. Honestly, we only had a handful of less than great interactions. Our only complaints revolved around food quality and our room. Food was not to the standard we expect at a resort of this caliber. There were exceptions (Costa Azul, Alltra Lounge, hibachi at Uni)and food was much better through the week than on the weekend. A capacity influx on the weekends made it hard for the kitchens to keep up. We certainly didn't starve, but this is an honest take. The issue with our room was due to design. We had a 1/2 closet and virtually no drawers. We were in a 2 room suite with plenty of empty wall space, but no dresser and my husband was forced to live out of his suitcase. Small matter but important. Overall, great resort.
Stayed 8 nights in Sep 2025

10/10 Excellent

Cynthia A, Fort Wayne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very nice.
Stayed 7 nights in Sep 2025

8/10 Good

griselle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool is wonderful, the facility is well maintained, few things need to be improved. Sometimes the service is slow at the restaurants. But overall we had a good time.
Stayed 4 nights in Aug 2025