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Majestic Colonial Punta Cana - All Inclusive

4.0 star property

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32-inch plasma TV with satellite channels, TV
Colonial Junior Suite Ocean Front with Indoor and Outdoor Hot Tub | Beach/ocean view
Outdoor wedding area

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa pool

Explore the area

View map
Carretera El Macao, Punta Cana, La Altagracia, 23000
  • Place, Arena Gorda Beach
    ‪7 min walk‬
  • Place, Punta Blanca Golf Course
    ‪5 min drive‬
  • Place, Cana Bay Golf Club
    ‪5 min drive‬
  • Airport, Punta Cana (PUJ-Punta Cana Intl.)
    ‪46 min drive‬

Room options

Suite, 1 Bedroom (with Indoor Hot Tub)

8.0 out of 10
Very good
(6 reviews)
  • Garden view
  • 99 sq m
  • Sleeps 4
  • 1 King Bed

Colonial Club Majestic Junior Suite with Indoor and Outdoor Hot Tub, Pool Access (Adults Only)

8.4 out of 10
Very good
(37 reviews)
  • Garden view
  • 50 sq m
  • Sleeps 2
  • 1 King Bed

Colonial Club One Bedroom Suite with Indoor Hot Tub (Adults Only)

8.6 out of 10
Excellent
(7 reviews)
  • Garden view
  • 99 sq m
  • Sleeps 4
  • 1 King Bed

Colonial Club Junior Suite Ocean View with Indoor Hot Tub (Adults Only)

9.0 out of 10
Wonderful
(19 reviews)
  • Ocean view
  • 50 sq m
  • Sleeps 2
  • 1 King Bed

Colonial Club Junior Suite with Indoor Hot Tub (Adults Only)

8.6 out of 10
Excellent
(236 reviews)
  • Garden view
  • 50 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Colonial Club Colonial Jr. STE Ocean Front with Indoor and Outdoor Hot Tub (Adults Only)

9.2 out of 10
Wonderful
(5 reviews)
  • Ocean view
  • 50 sq m
  • Sleeps 2
  • 1 King Bed

Colonial Junior Suite Ocean Front with Indoor and Outdoor Hot Tub

9.6 out of 10
Exceptional
(5 reviews)
  • Ocean view
  • 50 sq m
  • Sleeps 4
  • 1 King Bed

Junior Suite with Indoor Hot Tub

8.4 out of 10
Very good
(453 reviews)
  • Garden view
  • 50 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Majestic Junior Suite with Indoor and Outdoor Hot Tub, Pool Access

8.8 out of 10
Excellent
(105 reviews)
  • 50 sq m
  • Sleeps 4
  • 1 King Bed

Junior Suite Ocean View with Indoor Hot Tub

8.0 out of 10
Very good
(62 reviews)
  • Ocean view
  • 50 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

About the area

Punta Cana

An all-inclusive stay in Punta Cana awaits you at Majestic Colonial Punta Cana - All Inclusive. You'll be 1 km (0.6 mi) from Arena Gorda Beach and 11.5 km (7.2 mi) from Macao Beach. Highlights at this beachfront property include 6 restaurants, 2 outdoor swimming pools and a full-service spa. .A pampering day can include deep-tissue massages, hot stone massages, aromatherapy and hydrotherapy along with access to the sauna. The seafood restaurant, Tres Carabelas, serves seafood and is open for dinner. With 2 poolside bars and 11 lounge bars to choose from, you can enjoy a drink at the property. Spend the day at the private beach where you'll find sunloungers, and enjoy the 3 outdoor tennis courts and nightclub. 7266 square feet (675 square metres) of event facilities include meeting rooms and a conference centre, and other business amenities include a business centre. Plus you'll find a casino, free Wi-Fi in public areas and a gym. Free buffet breakfast is available daily between 7:00 AM and 10:30 AM. There's also the convenience of free self parking. .Sights within a 20-minute drive of this 4-property class Bávaro property include Downtown Punta Cana and San Juan Shopping Center.

What's nearby

  • Arena Gorda Beach - 7 min walk - 0.6 km
  • Punta Blanca Golf Course - 5 min drive - 1.8 km
  • Cana Bay Golf Club - 5 min drive - 1.8 km
  • Splash Water Park - 6 min drive - 2.4 km
  • Bavaro Beach - 28 min drive - 13.7 km

Getting around

  • Punta Cana (PUJ-Punta Cana Intl.) - 41 min drive

Restaurants

  • ‪Trattoria Grazie - ‬18 min walk
  • ‪Majestic Beach - ‬10 min walk
  • ‪Selections Buffet - ‬18 min walk
  • ‪SOOOCIAL - ‬16 min walk
  • ‪Hunter Steakhouse - ‬5 min walk

About this property

Majestic Colonial Punta Cana - All Inclusive

Majestic Colonial Punta Cana - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Step outside to feel the sun on your face and the sand in your toes on the white sand beach. Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. At Majestic Colonial Punta Cana - All Inclusive, you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is available daily. There are 6 restaurants on site, as well as a nearby snack bar/deli and a nearby corner/local shop. For a drink, you can stop by one of the on-site bars, including 2 swim-up bars and 11 bars/lounges. A computer station is on site and WiFi is free in public spaces. This Colonial property also offers a complimentary children's club, a children's pool and outdoor tennis courts. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Punta Cana property.

  • 658 guestrooms or units
  • 4 levels
  • 4 buildings
  • 6 dining venues
  • 2 bars by the pool
  • 2 swim-up bars
  • 11 bars or lounges
  • Conference rooms
  • 7266 sq ft of conference space
  • 675 sq. m of conference space
  • Built in 2005
  • Buffet breakfast (free)
  • Casino
  • Nightclub
  • Deli
  • Kid's club (free)
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Corner/local shop
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar on the beach
Majestic Colonial Punta Cana - All Inclusive offers 658 air-conditioned accommodations with free minibar items and a safe. Pillowtop beds feature premium bedding. 32-inch plasma televisions come with premium satellite channels. Bathrooms include a separate bath and shower with in-room jetted baths and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

The on-site spa has 10 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam.

The spa is open daily. Children under 17 years old are not allowed in the spa without adult supervision.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 11 bars/lounges
  • 2 poolside bars
  • 2 swim-up bars
  • 6 restaurants
  • A beach bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Le Gourmet
  • Ma+Suri
  • Rodeo Grill
  • Taino
  • Tres Carabelas

Things to do

  • 18-hole adjacent golf course
  • 2 outdoor pools
  • 3 outdoor tennis courts
  • 54 slot machines
  • 9 gaming tables
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Casino (4,306 square foot of space)
  • Children's pool
  • Concerts/live shows
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Golf
  • Health club
  • Hot tub
  • Kayaking
  • Motor boating
  • Nightclub
  • Parasailing
  • Piano
  • Playground
  • Rowing/canoeing
  • Sailing
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkelling
  • Steam room
  • Surfing/bodyboarding
  • Waterslide
  • Windsurfing
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Free children's club
  • Grocery/convenience store
  • In-room cot
  • Laundry facilities
  • Playground
  • Pool gate
  • Snack bar/deli
  • Supervised activities for children (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (7,266 square foot of space)
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 10 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages
  • Thalassotherapy
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Lift (61 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (152 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 4 buildings
  • 4 floors
  • Ballroom
  • Banquet hall
  • Built in 2005
  • Colonial architecture
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch plasma TV with premium satellite channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar
  • Room service

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 90

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: USD 90 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation.

We should mention

  • Pool access available from 8:00 AM to 6:00 PM
  • Reservations are needed for golf tee times. For reservations, contact the property before arrival using the contact information on the booking confirmation.

Property is also known as

Colonial Majestic Punta Cana
Colonial Punta Cana
Majestic All Inclusive
Majestic Colonial All Inclusive
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Majestic Punta Cana All Inclusive
Punta Cana Colonial
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Frequently asked questions

What is the cancellation policy at Majestic Colonial Punta Cana - All Inclusive?

Majestic Colonial Punta Cana - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Majestic Colonial Punta Cana - All Inclusive?

Yep, Majestic Colonial Punta Cana - All Inclusive has a free self car park.

Are there any beaches close to Majestic Colonial Punta Cana - All Inclusive?

Yep, Majestic Colonial Punta Cana - All Inclusive is a short 11-minute walk from Arena Gorda Beach. Fun beach activities include volleyball, snorkelling and scuba diving. You can also find motor boats and boat tours.

Is there a spa on site at Majestic Colonial Punta Cana - All Inclusive?

Yep, there is an onsite spa at Majestic Colonial Punta Cana - All Inclusive. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as beachside massages.

Does Majestic Colonial Punta Cana - All Inclusive have a pool?

Yep, and guests love it! Majestic Colonial Punta Cana - All Inclusive has 2 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a drink from one of the bars. The pool is open 8:00 AM to 6:00 PM.

Does Majestic Colonial Punta Cana - All Inclusive have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Majestic Colonial Punta Cana - All Inclusive?

Majestic Colonial Punta Cana - All Inclusive features a private beach, 2 poolside bars and 2 outdoor pools. All guestrooms come with Private jetted baths, pillowtop beds and premium bedding.

What makes Majestic Colonial Punta Cana - All Inclusive a romantic place to stay?

1 hot tub and couples spa treatments, as well as Jetted bath and pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Majestic Colonial Punta Cana - All Inclusive.

Is Majestic Colonial Punta Cana - All Inclusive family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as free infant beds in the guestrooms, it's no surprise that Majestic Colonial Punta Cana - All Inclusive is a hit with families.

Are there hot tubs in the rooms at Majestic Colonial Punta Cana - All Inclusive?

No, but there are Jetted bath in the guestrooms.

Does Majestic Colonial Punta Cana - All Inclusive serve breakfast?

Yep, visitors enjoy the free buffet breakfast here! Available daily from 7:00 AM to 10:30 AM, this is the perfect place to fuel up for a big day full of adventure.

Is there a free airport shuttle available at Majestic Colonial Punta Cana - All Inclusive?

No, Majestic Colonial Punta Cana - All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Majestic Colonial Punta Cana - All Inclusive?

Relax with a coldie at the 2 poolside bars or 11 lounge bars, and grab a meal at the onsite restaurant that serves seafood.

What time are check-in & check-out at Majestic Colonial Punta Cana - All Inclusive?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Majestic Colonial Punta Cana - All Inclusive?

No, only service animals are allowed.

Is there a golf course on site at Majestic Colonial Punta Cana - All Inclusive?

There is a golf course next to Majestic Colonial Punta Cana - All Inclusive.

Majestic Colonial Punta Cana - All Inclusive Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 4370 out of 6693 reviews
Rating 8 - Good. 1360 out of 6693 reviews
Rating 6 - Okay. 538 out of 6693 reviews
Rating 4 - Poor. 227 out of 6693 reviews
Rating 2 - Terrible. 198 out of 6693 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Kimberly

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and staff was wonderful. Every day with Honey at Yoga and Bingo was unforgettable. She was awesome.
Stayed 7 nights in Jan 2026

10/10 Excellent

Maureen Jaime

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is the reason we stay here. Our Butler Doral was attentive and so friendly The bartender at the Adult Club beach bar was wonderful, but we forgot to get his name. Housekeeping was great
Stayed 9 nights in Dec 2025

6/10 Okay

Maria

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The resort is beautiful and the restaurant and bar staff are friendly. We did have some issues when we requested assistance. We were missing items in the room and it days for them to be brought to the room. We asked for a late check out and they were not willing to accommodate this request.
Stayed 5 nights in Dec 2025

8/10 Good

Jamie, BISMARCK

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay from start to finish. The beach, pool, food, and room were all fabulous for a very reasonable price over the holiday season. We were happy with all the amenities provided and really enjoyed the little “VIP” lounge area to grab a little bite and drink or coffee. The staff are what really made our time at the Majestic Colonial extraordinary. From Bladimil our butler, all the waitstaff and bartenders, housekeeping, grounds crew, front desk…seriously every member of the Majestic team that we encountered during our stay were pleasant, efficient, and welcoming. It seems as though the property is planning a pretty large renovation and will be closed in the future for a period of time. And although I agree there were areas of the resort that needed some updating and minor improvements……the overwhelming reason we would return was because of the true hospitality we felt during our stay. Please make sure to keep this the core of your resort. It is what makes people feel like they are at a “home away from home”!! Thank you!
Stayed 7 nights in Dec 2025

10/10 Excellent

Ashlyn

Stayed 6 nights in Jan 2026

10/10 Excellent

Julio

Liked: Cleanliness, amenities, property conditions & facilities
Excellent host, clean room with a great view, the daily staff for aerobics and events did a great job!
Stayed 5 nights in Dec 2025

10/10 Excellent

Shamil

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great property, food is pretty good especially breakfast. Beach is beautiful.
Stayed 7 nights in Dec 2025

4/10 Poor

Zachary William

You room could have been cleaner
Stayed 6 nights in Dec 2025

10/10 Excellent

Paul

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beach is amazing. The pools are well maintained and cleaned every morning. There were a variety of dining options and all were very good. Entertainment and activities were exceptional. The grounds are beautiful as well. Our butler Edwin was extremely helpful in making sure we had a stress free vacation. He got us situated and checked in with us everyday. There are bars all over the property and a club available for snacks and drinks. I would recommend this property or one of the sister hotels adjoining.
Stayed 7 nights in Dec 2025

10/10 Excellent

Ryan

Stayed 6 nights in Dec 2025

4/10 Poor

Alina

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
While the property itself is beautiful, the rooms on the family side felt VERY outdated. The floors were noticeably dirty, which made me extremely uncomfortable allowing my toddler to crawl or play on the floor. I was honestly surprised by the overall experience, especially since we chose this resort based on the many glowing reviews about service and food. Unfortunately, neither lived up to expectations. Interactions with staff often felt strained, and even very simple requests seemed like an inconvenience. Something as basic as getting a highchair at the buffet or receiving clean towels required repeated follow-ups and, at times, tracking someone down to ask again. Check-in was also unnecessarily long and frustrating. After a full travel day, all we wanted to do was drop our bags and feed our toddler, but the process took over 35 minutes. To make matters worse, when we finally arrived at our room, our key cards hadn’t been activated. We’re a very easy-going family and didn’t have high expectations, our goal was simply to swim, enjoy decent food, and relax. Instead, the experience felt far more frustrating than it needed to be, which was disappointing given the reputation of the resort.
Stayed 6 nights in Dec 2025

4/10 Poor

andrew

Travelled with family
Disliked: Property conditions & facilities
The food was not very good, ok at best. The drinks were the same. The meal for new years eve was the same nothing special here. Majority of servers there did not want to work it seemed and slot had an attitude. The positive the ac worked and the beach was very nice
Stayed 6 nights in Dec 2025

8/10 Good

Yanko

Liked: Cleanliness
Butler was excellent. Your name is.Bladimil
Stayed 8 nights in Dec 2025

8/10 Good

Ricky L, Rochester

Stayed 7 nights in Dec 2025

10/10 Excellent

DOREEN

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We did have an issue with Christmas Eve dinner reservations. We did not know they were needed until I saw it posted in Facebook. Made a note on Facebook and received a call from Guest Services. Went there spoke to a representative who then got the assistant manager. Her name was Ines. She listened to my concerns as why we were not told during the check in process that certain restaurants were closed on Christmas Eve and that reservations were needed. I told her it was our anniversary and we wanted to go to the steak house but it was closed. We decided to go to the buffet after speaking to people who we met there. They have been to the resort for 5 years at the same time and stated the buffet was excellent. They were right. Ines was there when we went to dinner. She wished us a Happy Anniversary and took off. When we go back to our room she had it decorated with balloons, a heart of rose petals on the bed and Mylar balloons saying Happy Anniversary. She went above and beyond to make our night special. She also called the next day to make sure everything was ok. We truly appreciated what she did for us Thank you Ines for all you did. This is our 2nd time at Majestic and we will be back next Christmas. Everyone from the staff was so friendly and always remembered us when we came in the restaurants or buffet. They remembered what we drank etc. We had a fantastic time
Morning breakfast
Last day in paradise
Beautiful sunrise
Christmas Eve buffet. The food was phenomenal and the staff enjoyed celebrating
Stayed 7 nights in Dec 2025

10/10 Excellent

Brenda Jean

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Nov 2025

8/10 Good

Neil

Travelled with family
Liked: Cleanliness, staff & service
The resort itself was very good. The beach was great. The food was hit or miss, with some really good meals and a couple that we didn't care for. The pool is very shallow but was surprisingly never crowded. Most of the facilities were very good but the room itself was a little outdated and needed renovation.
Stayed 5 nights in Dec 2025

10/10 Excellent

Cory

Beautiful place welcoming staff
Stayed 6 nights in Dec 2025

10/10 Excellent

Christian

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff was extremely friendly and provided excellent customer service, always willing to assist and keeping us informed about resort activities. Our room was very clean; although a bit dated, cleanliness was never an issue. The food overall was very good, especially the buffet, which offered a great variety of options with excellent presentation. The buffet was consistently the best dining choice. We also had an excellent hibachi dinner experience at Ma Suri—great food, entertaining chefs, and very good service. Unfortunately, the à la carte restaurants did not meet the same standard. Service was inconsistent, and food quality was disappointing. Our Christmas Eve dinner at the French restaurant, Le Gourmet, was below expectations. While the presentation was nice, the food itself was not good, and one of the five entrées we ordered ran out without notice, showing a lack of staff communication. At the steakhouse, Rodeo Grill, service was slow, taking over an hour, and the steaks were overcooked and cold. Overall, we had an amazing experience. Customer service, cleanliness, activities, and airport transportation were excellent. The only downside was that tipping felt somewhat expected, and service noticeably improved afterward, which came across as a bit pushy. Our concierge, mayordomo Wilimier, was incredible and truly enhanced our stay.
Circus Entertainment Majestic Colonial Resort 2025
Christmas Eve Punta Cana 2025 Majestic Colonial Resort 2025
Sunrise in Punta Cana Majestic Colonial Resort
Stayed 5 nights in Dec 2025

10/10 Excellent

Douglas John

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff - not one member was surly or neutral- all interactions felt courteous and positive, and there was a genuine smile. Staff also resolved issues quickly- like a broken crib, adjusting cleaning time to accommodate children’s naps. The resort was great- met our needs as a mixed age group- babies, 30’s and 60 year olds - and it didn’t feel crowded. Creative entertainment- loved the silent disco! Hibachi restaurant was best food and setting. Food was ok generally- it’s a big en masse production, but a lot of variety. A very positive experience of an all inclusive holiday resort. Fireworks were great on New Years Eve.
Stayed 6 nights in Dec 2025

10/10 Excellent

Jeffrey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property and staff were wonderful.
Stayed 6 nights in Dec 2025

2/10 Terrible

Kate

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We had a bad experience at the Colonial due to poor service from the staff. At check in and throughout the stay the front desk wasnt very helpful when it came to resort/amenities information. On our second day we asked for breakfast room service, the breakfast was undercooked and the person who delivered the food was very rude and wouldnt respond to any questions we asked. Due the poor service we decided to try the beach buffet instead. At the buffet we were rushed by the staff so they could clear tables for the lunch buffet. At one point we were even directly told by one of the buffet staff to hurry up and leave, which we found very curious since there were other tables that were also still occupied by guests that were not being rushed by the buffet staff. Only difference we could see was that we were hispanic and the other tables weren't (guess they assumed we were locals and it was ok to treat us poorly). We didnt finish our food due to the bad service and went to guest services to give feedback. They offered to retrain the employees in question. Next day, we went for dinner at the buffet. We noticed the same buffet staff leering constantly at our table which made us very uncomfortable. We came to the Colonial for a relaxing vacation and instead had to deal with rude staff. This is a stark contrast to the neighboring Majestic resort where the staff make it a point to be accommodating and make guests feel welcome throughout their stay. Would not recommend Colonial.
Stayed 5 nights in Dec 2025

10/10 Excellent

Frankie Ann, macon

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved everything about it. Staff was amazing and made being from the US so easy.
Stayed 4 nights in Dec 2025

10/10 Excellent

Stephanie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great service and awesome staff
Stayed 7 nights in Dec 2025

8/10 Good

Lynne

Liked: Cleanliness, amenities
the vip check in and lounge were great … the property is really nice with friendly helpful staff … rooms could use some updating , a bit musty and fridge leaked
Stayed 5 nights in Dec 2025