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Villa Del Palmar Flamingos Beach Resort and Spa

4.0 star property
Family-friendly beachfront location with outdoor pool

Photo gallery for Villa Del Palmar Flamingos Beach Resort and Spa

Outdoor pool, pool umbrellas, pool loungers
Property video
Front of property – evening/night
Lobby
4 restaurants, breakfast, lunch, dinner served; Mexican cuisine

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot tub
  • All-inclusive
  • Bar
  • Pool
  • 24/7 front desk
  • Spa
The current price is AU$289
includes taxes & fees
22 Sept - 23 Sept

Explore the area

View map
Paseo Cocoteros 750 Sur, Condominio Maestro Flamingos, Nuevo Vallarta, NAY, 63732
  • Nuevo Vallarta Beach
    ‪3 min drive‬
  • Playa Bucerías
    ‪4 min drive‬
  • El Tigre Golf at Paradise Village
    ‪4 min drive‬
  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪18 min drive‬

Room options

View all photos for Junior Suite Ocean View

In-room safe, desk, blackout curtains, iron/ironing board

Junior Suite Ocean View

7.0 out of 10
Good
(4 reviews)

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
Smart TV
  • 39 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

View all photos for Two bedroom Ocean View

In-room safe, desk, blackout curtains, iron/ironing board

Two bedroom Ocean View

10.0 out of 10
Exceptional
(1 review)

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
  • 118 sq m
  • 2 bedrooms
  • Ocean view
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 1 Double Sofa Bed

View all photos for Junior Suite

In-room safe, desk, blackout curtains, iron/ironing board

Junior Suite

9.2 out of 10
Wonderful
(27 reviews)

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Full-sized fridge/freezer
Dishwasher
Smart TV
  • 39 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

View all photos for One Bedroom Suite

In-room safe, desk, blackout curtains, iron/ironing board

One Bedroom Suite

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
  • 80 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Two Bedroom Suite

55-inch Smart TV with cable channels, TV

Two Bedroom Suite

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
  • 118 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 1 Double Sofa Bed

View all photos for One Bedroom Suite Ocean View

In-room safe, desk, blackout curtains, iron/ironing board

One Bedroom Suite Ocean View

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
  • 80 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

About the area

Nuevo Vallarta

A family-friendly stay in Nuevo Vallarta awaits you at Villa Del Palmar Flamingos Beach Resort and Spa. Within a 5-minute stroll you'll find Bay of Banderas and Playa Bucerías within a 20-minute walk. Highlights at this beachfront resort include 4 restaurants, 2 bars/lounges and a full-service spa. .A relaxing visit to Tatewari Spa can include deep-tissue massages, hot stone massages, aromatherapy and Ayurvedic treatments along with access to the sauna. The family restaurant, El Patron, serves Mexican cuisine and is open for breakfast, lunch and dinner. Spend the day at the beach where you'll find sunloungers, and enjoy the on-site outdoor swimming pool and free kids' club. 4413 square feet (410 square metres) of event facilities include meeting rooms and a conference centre, and other business amenities include a business centre. Additionally, you'll find free Wi-Fi in public areas, a gym and a hot tub. There's also free self parking, along with the convenience of an airport shuttle. .Attractions within a 10-minute drive of this 4-property class Nuevo Vallarta resort include Nuevo Vallarta Beach and Nayar Vidanta Golf.
View more Resorts in Nuevo VallartaOpens in a new window

What's nearby

  • Nuevo Vallarta Beach - 3 min drive - 3.1 km
  • Playa Bucerías - 4 min drive - 2.0 km
  • El Tigre Golf at Paradise Village - 4 min drive - 2.7 km
  • Vallarta Adventures - 9 min drive - 8.1 km
  • Nayar Vidanta Golf - 10 min drive - 8.8 km

Getting around

  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.) - 20 min drive

Restaurants

  • ‪Restaurante Piccolo - ‬15 min walk
  • ‪Riu Palace Piano Bar - ‬3 min walk
  • ‪RIU Sports Bar - ‬15 min walk
  • ‪Reflect Krystal Sky Bar - ‬3 min walk
  • ‪Barchelata - ‬17 min walk

About this property

Villa Del Palmar Flamingos Beach Resort and Spa

Family-friendly beachfront location with outdoor pool
Some rates at Villa Del Palmar Flamingos Beach Resort and Spa are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Villa Del Palmar Flamingos Beach Resort and Spa such as a complimentary children's club and an outdoor pool.

There are 4 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi. This beach resort also offers a children's pool, a hot tub and a steam room. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Nuevo Vallarta resort.

  • 277 guestrooms or units
  • 8 levels
  • 3 buildings
  • 4 dining venues
  • 2 bars or lounges
  • Conference rooms
  • 4413 sq ft of conference space
  • 410 sq. m of conference space
  • Built in 2004
  • Deli
  • Kid's club (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Corner/local shop
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Coffee shop
Villa Del Palmar Flamingos Beach Resort and Spa offers 277 accommodations, which are accessible via exterior corridors and feature a safe and coffee/tea makers. Rooms open to furnished balconies or patios. 55-inch Smart televisions come with premium cable channels. Guests can make use of the in-room full-sized fridge/freezers and microwaves. Bathrooms include a combined bath/shower unit and hairdryers.

This Nuevo Vallarta resort provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and a ceiling fan. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include in-room massages.

Tatewari Spa has 15 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages and Thai massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 5 years old are not allowed in the spa.

Similar properties

View from property

Villa del Palmar Beach Resort and Spa, Puerto Vallarta

  • Pool
  • Hot tub
  • All-inclusive
  • Kids pool
4.1 out of 5, Very good, 1,857 reviews
The price is AU$188
includes taxes & fees
1 Oct - 2 Oct
Villa del Palmar Beach Resort and Spa, Puerto Vallarta

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free secured, uncovered self parking on site
  • Limited on-site parking

Food and drink

  • 2 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • El Patron
  • La Trattoria
  • Pizza Bar
  • Yashinoki

Things to do

  • Beach volleyball
  • Beach yoga
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Gym
  • Hot tub
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room
  • Surfing/bodyboarding
  • Waterslide

Family friendly

  • Children's pool
  • Free children's club
  • Grocery/convenience store
  • In-room cot
  • In-room full-sized refrigerator/freezer
  • In-room microwave
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference centre (4,413 square foot of space)
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the bay
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 15 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways
  • Handrails in stairways
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 buildings
  • 8 floors
  • Ballroom
  • Banquet hall
  • Built in 2004
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with premium cable channels

Food and drink

  • Blender
  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Griddle
  • Late-night room service
  • Microwave
  • Oven
  • Toaster

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: MXN 1000

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MXN 360 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: MXN 1000 (subject to availability)
  • Rollaway bed fee: MXN 360 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards and cash.
    For guests' safety, the property includes window guards in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Villa Palmar Flamingos Beach Nuevo Vallarta
Del Palmar Flamingos And Spa
Villa Del Palmar Flamingos Beach Resort and Spa Resort
Villa Del Palmar Flamingos Beach Resort and Spa Nuevo Vallarta

Frequently asked questions

What is the cancellation policy at Villa Del Palmar Flamingos Beach Resort and Spa?

Villa Del Palmar Flamingos Beach Resort and Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Villa Del Palmar Flamingos Beach Resort and Spa?

As of 17 Sept 2025, prices found for a 1-night stay for 2 adults at Villa Del Palmar Flamingos Beach Resort and Spa on 22 Sept 2025 start from AU$289.23, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Villa Del Palmar Flamingos Beach Resort and Spa?

Yep, Villa Del Palmar Flamingos Beach Resort and Spa has a free self car park. Onsite parking is limited.

Are there any beaches close to Villa Del Palmar Flamingos Beach Resort and Spa?

Yep, Villa Del Palmar Flamingos Beach Resort and Spa is a short 18-minute walk from Playa Bucerías. Fun beach activities include yoga, volleyball and snorkelling. You can also find boat tours.

Is there a spa on site at Villa Del Palmar Flamingos Beach Resort and Spa?

Yep, Tatewari Spa is available for guests. It has a steam room and a sauna. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as hot stone massages.

Does Villa Del Palmar Flamingos Beach Resort and Spa have a pool?

Villa Del Palmar Flamingos Beach Resort and Spa has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella.

Does Villa Del Palmar Flamingos Beach Resort and Spa have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Villa Del Palmar Flamingos Beach Resort and Spa?

Villa Del Palmar Flamingos Beach Resort and Spa features a full-service spa, an outdoor pool and 4 restaurants.

What makes Villa Del Palmar Flamingos Beach Resort and Spa a romantic place to stay?

1 hot tub and couples spa treatments, as well as private balconies and massage services available in the guestrooms, help set the scene for a romantic weekend at Villa Del Palmar Flamingos Beach Resort and Spa.

Is Villa Del Palmar Flamingos Beach Resort and Spa family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as free infant beds in the guestrooms, it's no surprise that Villa Del Palmar Flamingos Beach Resort and Spa is a hit with families.

Is there a free airport shuttle available at Villa Del Palmar Flamingos Beach Resort and Spa?

No, but there's an airport shuttle for a fee.

Is there a bar or restaurant at Villa Del Palmar Flamingos Beach Resort and Spa?

Yep, you can grab a meal at Villa Del Palmar Flamingos Beach Resort and Spa's onsite restaurant that serves Mexican cuisine.

What time are check-in & check-out at Villa Del Palmar Flamingos Beach Resort and Spa?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Villa Del Palmar Flamingos Beach Resort and Spa?

No, only service animals are allowed.

Villa Del Palmar Flamingos Beach Resort and Spa Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 489 out of 1009 reviews
Rating 8 - Good. 256 out of 1009 reviews
Rating 6 - Okay. 121 out of 1009 reviews
Rating 4 - Poor. 64 out of 1009 reviews
Rating 2 - Terrible. 79 out of 1009 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Danny

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The beach and staff
Stayed 3 nights in Jun 2025

10/10 Excellent

Jagadeesh

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great place for a family vacation. Lot of dining options. By the beach with lots of amenities. Staff were super friendly and nice!
Stayed 4 nights in Jun 2025

10/10 Excellent

Joseph

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the friendly staff, property well kept and beautiful.

10/10 Excellent

Maria

Stayed 5 nights in May 2025

10/10 Excellent

Amy

Stayed 7 nights in May 2025

10/10 Excellent

Jesus

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really relaxing
Stayed 1 night in May 2025

8/10 Good

MIGUEL

Liked: Cleanliness, amenities, property conditions & facilities
Nice property all around. Quite and calm. Could use more entertainment!
Stayed 2 nights in May 2025

10/10 Excellent

Andrew

Stayed 1 night in May 2025

10/10 Excellent

Monica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly people. Room service was excellent.
Stayed 4 nights in May 2025

10/10 Excellent

Alvaro

Stayed 2 nights in May 2025

10/10 Excellent

Robert

Travelled with family, Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Liked the view of the pools and resort. Very friendly staff. Clean and quiet.
Stayed 5 nights in May 2025

8/10 Good

Mari Lyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely love staying at Villa del Palmar! The resort's location right on the ocean is unbeatable, and most of the rooms offer stunning ocean views. We had an amazing balcony with comfortable outdoor seating, perfect for relaxing and taking in the scenery. The rooms are spacious with cozy beds, and the pool area is both beautiful and expansive, featuring plenty of comfortable lounge chairs. One of our favorite things is enjoying the ocean view while swimming in the pool. The pool staff is especially friendly and attentive—there’s always someone nearby to take your drink order. This was our second stay at Villa del Palmar, and we definitely plan to return. However, we did experience a few issues during this visit. Our room wasn’t as clean as expected upon arrival; we found some leftover food and debris on the floor, and the balcony furniture, bedside table, and desk were quite dusty. I ended up cleaning and sanitizing the space before we unpacked. Additionally, one of the recessed lights in our room was flickering. We reported it to the front desk the next morning, but unfortunately, it wasn’t addressed during our stay. On our last full day, we also didn’t receive fresh towels and had to track down a housekeeper, who was not very friendly. Despite these inconveniences, the beauty of the resort and the overall experience still made our stay enjoyable. We’re hopeful that these were isolated issues, and we’re looking forward to coming back again soon!
Stayed 6 nights in Apr 2025

10/10 Excellent

Alejandra

Stayed 5 nights in Apr 2025

10/10 Excellent

Angel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful
Stayed 1 night in Apr 2025

8/10 Good

PATY

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was great, provided with the bottle of wine as listed VIP, however, did not honor free breakfast, they tried to get in to a as talk for Time share to get it. If you do not choose all inclusive or go to the talk for time share, they treat you a bit bitter. As part of VIP we had 10 percent discount, but had to basically fight to get it, because they do not apply it. Beach and pool are great.
Stayed 2 nights in Apr 2025

10/10 Excellent

Rosario

Liked: Cleanliness
I normally go to Vallarta a lot but this is the best resort i ever stay love it
Stayed 5 nights in Apr 2025

10/10 Excellent

Karla

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

JOSE VICENTE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente

Todo excelente, el personal muy atento. Excepto en el restaurante el patrón nos llegó a tocar un par de meseros algo groseros. De ahí en más todo muy bien!
Stayed 6 nights in Apr 2025

8/10 Good

Alfonso

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

8/10 Good

Kerry, Hillsboro

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Many things to like about the property. Rooms are wonderful and clean, housekeeping was amazing and location is good. Only issue was the staff was not very friendly, the $75 day spa credit was a joke (you can only use credit from 4 to 7pm and massages started at $230) and they are a little too pushy about the timeshare option.
Stayed 5 nights in Apr 2025

2/10 Terrible

Chassie, Calgary

Disliked: Staff & service
I was treated absolutely awfully upon my check-in. They said I didn’t have a booking. I had to wait for one hour at such a late hour of the night when I was so tired and just wanted to get to my room. An Expedia chat worker had to call the resort several times to get me to my room eventually. Since my time here I have been gouged. They keep adding extra costs onto every time I order food or drinks. They make mistakes on my bill and try to add extra costs on. The service has been terrible and the drinks are awful. I am definitely not happy and I really wish I did not pick this property And I didn’t even get the property that I actually chose. I’m hoping you can look into what you can do because I have a lot of extra charges now with being here and the staff just ignores me and they don’t really speak English very well. Please I hope you can help. Thank you.So
Stayed 2 nights in Apr 2025

10/10 Excellent

Mario, Boca Raton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gracias
Stayed 2 nights in Apr 2025

10/10 Excellent

Julia cecilia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente todo!!
Stayed 2 nights in Apr 2025

10/10 Excellent

Victor Manuel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

10/10 Excellent

Mónica Gabriela

Travelled with family
Liked: Room comfort
Falta que quiten todas las toallas de los camastros que nadie se sienta
Stayed 2 nights in Apr 2025