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Hard Rock Hotel Vallarta - All Inclusive

4.5 star property
Luxury Nuevo Nayarit property connected to the convention centre, 8-minute walk to Bay of Banderas

Photo gallery for Hard Rock Hotel Vallarta - All Inclusive

Exterior
On the beach, beach cabanas, beach umbrellas, beach towels
2 outdoor pools, pool umbrellas, pool loungers
Outdoor banquet area
5 bars/lounges, 2 poolside bars, swim-up bar

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Hot tub
  • Bar
The current price is AU$628
includes taxes & fees
1 Dec - 2 Dec

Explore the area

View map
Paseo de los Cocoteros 19, Villa 8, Bahia de Banderas, Riviera Nayarit, Nuevo Vallarta, NAY, 63732
  • Place, Vallarta Adventures
    ‪16 min walk‬
  • Place, Nuevo Vallarta Beach
    ‪6 min drive‬
  • Place, Nayar Vidanta Golf
    ‪8 min drive‬
  • Airport, Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪16 min drive‬

Room options

View all photos for Deluxe Partial Ocean View King Bed

2 bedrooms, Egyptian cotton sheets, premium bedding, down duvets

Deluxe Partial Ocean View King Bed

9.4 out of 10
Exceptional
(9 reviews)

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Private indoor hot tub
Air conditioning
Connecting rooms available
Free minibar items
Balcony
Private spa tub
Soundproofed rooms
Individually furnished
Individually decorated
Air-conditioning
  • 43 sq m
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room Double Beds

2 bedrooms, Egyptian cotton sheets, premium bedding, down duvets

Deluxe Room Double Beds

7.4 out of 10
Good
(10 reviews)

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Private indoor hot tub
Air conditioning
Connecting rooms available
Free minibar items
Balcony
Private spa tub
Soundproofed rooms
Individually furnished
Individually decorated
Air-conditioning
  • 43 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Rock Royalty Ocean View King Bed

2 bedrooms, Egyptian cotton sheets, premium bedding, down duvets

Rock Royalty Ocean View King Bed

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Private indoor hot tub
Air conditioning
Connecting rooms available
Free minibar items
Balcony
Private spa tub
Soundproofed rooms
Individually furnished
Individually decorated
Air-conditioning
  • 43 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Diamond Ocean View King Bed

2 bedrooms, Egyptian cotton sheets, premium bedding, down duvets

Diamond Ocean View King Bed

9.8 out of 10
Exceptional
(16 reviews)

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Private indoor hot tub
Air conditioning
Connecting rooms available
Free minibar items
Balcony
Private spa tub
Soundproofed rooms
Individually furnished
Individually decorated
Air-conditioning
  • 36 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Ocean View Double Beds

2 bedrooms, Egyptian cotton sheets, premium bedding, down duvets

Deluxe Ocean View Double Beds

8.4 out of 10
Very good
(39 reviews)

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Private indoor hot tub
Air conditioning
Connecting rooms available
Free minibar items
Balcony
Private spa tub
Soundproofed rooms
Individually furnished
Individually decorated
Air-conditioning
  • 43 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room King Bed

Deluxe Room King Bed

Deluxe Room King Bed

9.0 out of 10
Wonderful
(22 reviews)

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Private indoor hot tub
Air conditioning
Connecting rooms available
Free minibar items
Balcony
Private spa tub
Soundproofed rooms
Individually furnished
Individually decorated
Air-conditioning
  • 43 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Partial Ocean View Double Beds

2 bedrooms, Egyptian cotton sheets, premium bedding, down duvets

Deluxe Partial Ocean View Double Beds

7.8 out of 10
Good
(7 reviews)

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Private indoor hot tub
Air conditioning
Connecting rooms available
Free minibar items
Balcony
Private spa tub
Soundproofed rooms
Individually furnished
Individually decorated
Air-conditioning
  • 43 sq m
  • Partial sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for ROCK SUITE OCEAN VIEW (TWO BEDROOM) WITH TELEPHONE CONCIERGE

ROCK SUITE OCEAN VIEW (TWO BEDROOM) WITH TELEPHONE CONCIERGE

ROCK SUITE OCEAN VIEW (TWO BEDROOM) WITH TELEPHONE CONCIERGE

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Private indoor hot tub
Air conditioning
Connecting rooms available
Free minibar items
Balcony
Private spa tub
Soundproofed rooms
Individually furnished
Individually decorated
Air-conditioning
  • 195 sq m
  • 2 bedrooms
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Deluxe Ocean View King

2 bedrooms, Egyptian cotton sheets, premium bedding, down duvets

Deluxe Ocean View King

8.0 out of 10
Very good
(18 reviews)

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Private indoor hot tub
Air conditioning
Connecting rooms available
Free minibar items
Balcony
Private spa tub
Soundproofed rooms
Individually furnished
Individually decorated
Air-conditioning
  • 43 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Family Partial Ocean View (Two Bedrooms)

2 bedrooms, Egyptian cotton sheets, premium bedding, down duvets

Deluxe Family Partial Ocean View (Two Bedrooms)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Private indoor hot tub
Air conditioning
Connecting rooms available
Free minibar items
Balcony
Private spa tub
Soundproofed rooms
Individually furnished
Individually decorated
Air-conditioning
  • 69 sq m
  • 2 bedrooms
  • Sleeps 6
  • 3 Double Beds

About the area

Nuevo Nayarit

You'll be connected to the convention centre at Hard Rock Hotel Vallarta - All Inclusive, and within a 30-minute stroll of Bay of Banderas and Vallarta Adventures. Highlights at this luxury property include 6 restaurants, 2 outdoor swimming pools and a full-service spa. .A day of pampering can include deep-tissue massages, hot stone massages, detox wraps and body scrubs along with access to the sauna. The buffet restaurant, The Market, serves international cuisine. With 2 poolside bars and 5 lounge bars to choose from, you can enjoy a drink at the property. Spend the day at the beach where you'll find cabanas, and enjoy the 2 hot tubs and free kids' club. Additionally, you'll find free Wi-Fi in public areas, a gym and a sauna. Each morning free cooked-to-order breakfast is offered between 7:00 AM and 11:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of an airport shuttle. .Places within a 30-minute walk of this 4.5-property class Nuevo Nayarit property include Nayar Vidanta Golf and Nuevo Vallarta Beach.

What's nearby

  • Vallarta Adventures - 16 min walk - 1.3 km
  • El Tigre Golf Club - 6 min drive - 1.6 km
  • Nuevo Vallarta Beach - 6 min drive - 2.0 km
  • Nayar Vidanta Golf - 8 min drive - 2.3 km
  • Mayan Palace Nuevo Vallarta Golf Course - 8 min drive - 2.3 km

Getting around

  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.) - 18 min drive

Restaurants

  • ‪Kabah Sushi Bar - ‬7 min walk
  • ‪Tulum Restaurant - ‬4 min drive
  • ‪Starbucks - ‬4 min walk
  • ‪Copán Sunset Sky Bar - ‬10 min walk
  • ‪JUDE Bistro & Bar - ‬7 min walk

About this property

Hard Rock Hotel Vallarta - All Inclusive

Luxury Nuevo Nayarit property connected to the convention centre, 8-minute walk to Bay of Banderas
Some rates at Hard Rock Hotel Vallarta - All Inclusive are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Lie back and work on your tan with relaxing beach amenities, such as cabanas (surcharge) and umbrellas. At Hard Rock Hotel Vallarta - All Inclusive, you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is available daily. There are 6 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 2 poolside bars and 5 bars/lounges. A computer station is on site and WiFi is free in public spaces. This luxury property also offers a complimentary children's club, a children's pool and a health club.

This 4.5-star Nuevo Nayarit property is smoke free.

  • 362 guestrooms or units
  • 8 levels
  • 4 buildings
  • 6 dining venues
  • 2 bars by the pool
  • 5 bars or lounges
  • Conference rooms
  • Cooked-to-order breakfast (free)
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Cabanas on the beach (surcharge)
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Food/drink service (free)
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Corner/local shop
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Coffee shop
  • Swim-up bar
Hard Rock Hotel Vallarta - All Inclusive offers 362 air-conditioned accommodations with indoor private hot tubs and free minibar items. Rooms open to balconies. Each accommodation is individually furnished and decorated. Beds feature Egyptian cotton sheets, down duvets and premium bedding. 49-inch flat-screen televisions come with satellite channels. Bathrooms include a separate bath and shower with in-room jetted baths, complimentary toiletries, hairdryers and toothbrushes and toothpaste.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include laptop-compatible safes and telephones. Additionally, rooms include espresso makers and complimentary bottles of water. Housekeeping is provided on a daily basis.

The on-site spa has 14 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Wheelchair-accessible parking available

Food and drink

  • Free cooked-to-order breakfast available daily 7:00 AM to 11:30 AM
  • 2 poolside bars
  • 5 bars/lounges
  • 6 restaurants
  • A coffee shop/cafe
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Ciao
  • Frida
  • The Market
  • UMO
  • Zen

Things to do

  • 18-hole adjacent golf course
  • 2 hot tubs
  • 2 outdoor pools
  • Air hockey
  • Arcade/game room
  • Beach volleyball
  • Beach yoga
  • Billiards/pool table
  • Boat tours
  • Books
  • Children's pool
  • Designer stores
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Health club
  • Pickleball
  • Playground
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkelling
  • Steam room
  • Table tennis
  • TV in common areas
  • Waterslide

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Grocery/convenience store
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre
  • Meeting rooms

Outdoors

  • Beach cabanas (surcharge)
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the bay
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 14 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Handrails in hallways
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 4 buildings
  • 8 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets

Bathroom

  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Espresso maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: MXN 3000 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MXN 1000 per person (return)
  • Airport shuttle fee per child: MXN 1000 (return), (from 4 to 17 years old)
  • Pet fee: MXN 3000 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, debit cards and cash.
    For guests' safety, the property includes a smoke detector and a security system in all accommodation.

We should mention

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

All inclusive Hard Rock Hotel
Hard Rock Hotel Vallarta
Hard Rock Hotel Vallarta All inclusive
Hard Rock Vallarta
Vallarta Hard Rock Hotel
Hard Rock Vallarta
Hotel Hard Rock Hotel Vallarta Nuevo Vallarta
Hotel Hard Rock Hotel Vallarta
Hard Rock Hotel Vallarta Nuevo Vallarta
Hard Rock Hotel Vallarta All inclusive
Hard Rock Hotel
Hard Rock
Hard Rock Hotel Vallarta All Inclusive
Hard Rock Hotel Vallarta All Inclusive All-inclusive property
Hard Rock Hotel All Inclusive All-inclusive property
Hard Rock Hotel All Inclusive
All-inclusive property Hard Rock Hotel Vallarta - All Inclusive
Hard Rock Hotel Vallarta - All Inclusive Nuevo Vallarta
Hard Rock Hotel Vallarta
Hard Rock Vallarta Inclusive

Frequently asked questions

What is the cancellation policy at Hard Rock Hotel Vallarta - All Inclusive?

Hard Rock Hotel Vallarta - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hard Rock Hotel Vallarta - All Inclusive?

As of 10 Nov 2025, prices found for a 1-night stay for 2 adults at Hard Rock Hotel Vallarta - All Inclusive on 1 Dec 2025 start from AU$627.63, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Hard Rock Hotel Vallarta - All Inclusive?

The closest beach to Hard Rock Hotel Vallarta - All Inclusive is Nuevo Vallarta Beach (0.6 km).

Is there a spa on site at Hard Rock Hotel Vallarta - All Inclusive?

Yep, there is an onsite spa at Hard Rock Hotel Vallarta - All Inclusive. It has 2 hot tubs, a steam room and a sauna. You'll enjoy heaps of services like detox wraps, body scrubs and facials, as well as hot stone massages.

Does Hard Rock Hotel Vallarta - All Inclusive have a pool?

Hard Rock Hotel Vallarta - All Inclusive has 2 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a drink from one of the bars.

Does Hard Rock Hotel Vallarta - All Inclusive have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Hard Rock Hotel Vallarta - All Inclusive?

Hard Rock Hotel Vallarta - All Inclusive features 2 poolside bars, 2 outdoor pools and 2 hot tubs. All guestrooms come with Hot tubs, Private jetted baths and premium bedding.

What makes Hard Rock Hotel Vallarta - All Inclusive a romantic place to stay?

A hot tub and couples spa treatments, as well as Hot tubs and Jetted bath in the guestrooms, help set the scene for a romantic weekend at Hard Rock Hotel Vallarta - All Inclusive.

Is Hard Rock Hotel Vallarta - All Inclusive family-friendly?

You bet! With amenities such as a free children's club, a children's pool and free supervised childcare, it's no surprise that Hard Rock Hotel Vallarta - All Inclusive is a hit with families.

Are there hot tubs in the rooms at Hard Rock Hotel Vallarta - All Inclusive?

Yep, all rooms come with private hot tubs.

Does Hard Rock Hotel Vallarta - All Inclusive serve breakfast?

Yep, free cooked-to-order brekkie is served daily from 7:00 AM to 11:30 AM.

Is there a free airport shuttle available at Hard Rock Hotel Vallarta - All Inclusive?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Hard Rock Hotel Vallarta - All Inclusive?

Relax with a coldie at the 2 poolside bars or 5 lounge bars, and grab a meal at the onsite restaurant that serves international cuisine.

What time are check-in & check-out at Hard Rock Hotel Vallarta - All Inclusive?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hard Rock Hotel Vallarta - All Inclusive?

Cats and dogs are welcome at Hard Rock Hotel Vallarta - All Inclusive, with food and water bowls on offer. Just so you know, there's a limit of 2 pets, with a maximum weight of up to 23 kg per pet.

Is there a golf course on site at Hard Rock Hotel Vallarta - All Inclusive?

There is a golf course next to Hard Rock Hotel Vallarta - All Inclusive.

Reviews

Hard Rock Hotel Vallarta - All Inclusive Reviews

8.4

Very good

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 625 out of 1178 reviews
Rating 8 - Good. 298 out of 1178 reviews
Rating 6 - Okay. 153 out of 1178 reviews
Rating 4 - Poor. 48 out of 1178 reviews
Rating 2 - Terrible. 54 out of 1178 reviews

Reviews

8/10 Good

Irma

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2025

10/10 Excellent

Raul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

8/10 Good

Jeanette

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, friendly staff, attentive
Stayed 2 nights in Aug 2025

10/10 Excellent

Rosalia

Stayed 5 nights in Aug 2025

8/10 Good

Griselda

Stayed 5 nights in Jul 2025

10/10 Excellent

Yanelsy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Espectacular
Stayed 4 nights in Jul 2025

6/10 Okay

Jorge

Travelled with family
Pillow selection, and the most important thing, it's a Hard Rock hotel, we expected amazing music and it was the worst, the same music over and over!
Stayed 6 nights in Jul 2025

10/10 Excellent

Miguel Alejandro Fernández

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great! Except for the Zen restaurant, food was not as good prepared and they served us corn that had gone bad. All the other restaurants were good, and the shows were really nice.
Stayed 4 nights in Jul 2025

10/10 Excellent

Rudolph Gonzalez

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it
Stayed 1 night in Jul 2025

8/10 Good

Christine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Food was plentiful and decent. Staff was fabulous! Definitely a fun rock and roll atmosphere that was family friendly. Gym was way to small for the number of guests using it.
Stayed 6 nights in Jul 2025

10/10 Excellent

JOSE LUIS

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

EXCELENTES VACACIONES

TODO MUY BIEN, MUY AMABLES TODOS
Stayed 3 nights in Jul 2025

6/10 Okay

Lucy

Travelled with family
The food was nasty The rooms very noisy hallways at knight
Stayed 4 nights in Jul 2025

10/10 Excellent

AJIT, Sacramento

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel in my life. Me and my wife enjoyed a lot here. Only excellent
Stayed 3 nights in Jul 2025

4/10 Poor

Liana

Travelled with family
Liked: Staff & service
Food not good all
Stayed 5 nights in Jul 2025

8/10 Good

Jose Enrique

Liked: Cleanliness, staff & service
Stayed 7 nights in Mar 2025

8/10 Good

Barbara

Travelled with family
It was okay
Stayed 7 nights in Jul 2025

10/10 Excellent

JUAN CARLOS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 4 nights in Jul 2025

6/10 Okay

Evelyn

Liked: Cleanliness
Showing Its Age – Some Highlights, but Won’t Be Back This is the oldest Hard Rock, and sadly, it’s starting to feel like it. The pool is warm, and the bartenders were great, but overall, the hotel lacks energy. Dining options are limited, and the layout is odd — Market and Ipanema are basically the same space. Caio was the best restaurant (shoutout to Jonathan and Moises), while Zen was by far the worst with undercooked rice and bland food. Entertainment felt low-effort — no real DJ, just a playlist and a worn speaker. Silent Disco was the highlight, but they cut it short even when guests wanted more. The beach is just okay, and there’s nothing to do nearby. If you plan to stay strictly on property, it’s fine. But if you want activities, shopping, or better food, this isn’t the place. I wouldn’t return, and I wouldn’t count on the new AVA next door to be much better either.
Stayed 5 nights in Jul 2025

6/10 Okay

Lucia

Travelled with family
Showing Its Age. Some Highlights, but Won’t Be Back This is the oldest Hard Rock in Mexico from what I was told and sadly, it’s starting to feel like it. The pool is warm, and the bartenders were great, but overall, the hotel lacks energy. Dining options are limited, and the layout is odd — Market and Ipanema are basically the same space. Caio was the best restaurant (shoutout to Jonathan and Moises), while Zen was by far the worst with undercooked rice and bland food. Entertainment felt low-effort no real DJ, just a playlist and a worn speaker. Silent Disco was the highlight, but they cut it short even when guests wanted more. The beach is just okay, and there’s nothing to do nearby. If you plan to stay strictly on property, it’s fine. But if you want activities, shopping, or better food, this isn’t the place. I wouldn’t return, and I wouldn’t count on the new AVA next door to be much better either.

10/10 Excellent

HECTOR

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2025

10/10 Excellent

Margartia

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great experience at this hotel! My favorite dinner spot was the Brazilian steakhouse absolutely amazing. On the other hand, I wasn’t a fan of Frida, the Mexican restaurant, as it didn’t feel authentic at all. We’ve never been comfortable leaving our daughter at a daycare, but the kids club here completely changed that. Fernanda was wonderful so kind and caring with our daughter, who loved spending time there. This gave my husband and me some much-needed alone time. Overall, it was a fantastic stay, and we would definitely come back!
Stayed 5 nights in Jul 2025

10/10 Excellent

sungyeun

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food entertainment staff pool
Stayed 6 nights in Jul 2025

10/10 Excellent

Melawhy

Liked: Cleanliness
Stayed 3 nights in Jul 2025

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredibly good experience, we would return. The only challenge at all is the crowds at dinner time. If you go during a busy time you can wait over an hour to eat dinner. However on the plus side the staff are incredibly gracious, the facility is very nice, there's a lot of fun Hard Rock themed stuff, there are cool activities for the kids and for adults, and the entertainment team is top notch. It's just a great place to visit.
Stayed 5 nights in Jul 2025

10/10 Excellent

Leala

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kids club and entertainment team were amazing!!! Beautiful ocean views and lovely pool. The staff was so friendly!
Stayed 7 nights in Jul 2025