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Marival Emotions Resort & Suites Riviera Nayarit by Mercure

4.0 star property
Family fun on the beach, with 4 outdoor pools, near Nayar Vidanta Golf

Photo gallery for Marival Emotions Resort & Suites Riviera Nayarit by Mercure

4 outdoor pools, pool loungers
Hallway
5 restaurants, breakfast, lunch, dinner served; Mexican cuisine
Lobby
Aerial view

Reviews

8.0 out of 10
Very good

Popular amenities

  • Hot tub
  • Bar
  • Room service
The current price is AU$599
includes taxes & fees
4 May - 5 May

Explore the area

Map
Blvd. Paseo Cocoteros, S/N, Nuevo Vallarta, Nayarit, 63732
  • Nuevo Vallarta Beach
    ‪8 min walk‬
  • Vallarta Adventures
    ‪4 min drive‬
  • Nayar Vidanta Golf
    ‪5 min drive‬
  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪18 min drive‬

Room options

View all photos for Suite, 2 Bedrooms, 2 Bathrooms (Ocean Front)

Free minibar, in-room safe, iron/ironing board, free cots/infant beds

Suite, 2 Bedrooms, 2 Bathrooms (Ocean Front)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LED TV
Ceiling fan
Hairdryer
Eco-friendly toiletries
  • Ocean view
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 2 Bedrooms, Balcony

32-inch LED TV with cable channels, TV, books

Suite, 2 Bedrooms, Balcony

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LED TV
Ceiling fan
Hairdryer
  • Sleeps 6
  • 2 Double Beds

View all photos for Grand Room, 1 King Bed, Balcony

Free minibar, in-room safe, iron/ironing board, free cots/infant beds

Grand Room, 1 King Bed, Balcony

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LED TV
Ceiling fan
Hairdryer
  • Sleeps 5
  • 1 King Bed

View all photos for Grand Room, 2 Double Beds, Balcony

32-inch LED TV with cable channels, TV, books

Grand Room, 2 Double Beds, Balcony

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LED TV
Ceiling fan
Hairdryer
  • Sleeps 5
  • 2 Double Beds

View all photos for Club Room, 2 Double Beds, Balcony

Free minibar, in-room safe, iron/ironing board, free cots/infant beds

Club Room, 2 Double Beds, Balcony

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LED TV
Ceiling fan
Hairdryer
  • Sleeps 5
  • 2 Double Beds

View all photos for Suite, 2 Double Beds, Balcony (1 Bedroom. Balcony or Terrace)

Free minibar, in-room safe, iron/ironing board, free cots/infant beds

Suite, 2 Double Beds, Balcony (1 Bedroom. Balcony or Terrace)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LED TV
Ceiling fan
Hairdryer
  • Sleeps 6
  • 2 Double Beds

View all photos for Club Room, 1 King Bed, Balcony

Free minibar, in-room safe, iron/ironing board, free cots/infant beds

Club Room, 1 King Bed, Balcony

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LED TV
Ceiling fan
Hairdryer
  • Sleeps 5
  • 1 King Bed

View all photos for Suite, 1 Bedroom, 2 Bathrooms (Ocean front. Balcony or Terrace)

Free minibar, in-room safe, iron/ironing board, free cots/infant beds

Suite, 1 Bedroom, 2 Bathrooms (Ocean front. Balcony or Terrace)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LED TV
Ceiling fan
Hairdryer
Eco-friendly toiletries
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Balcony (1 Bedroom. Balcony or Terrace)

View from room

Suite, 1 King Bed, Balcony (1 Bedroom. Balcony or Terrace)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LED TV
Ceiling fan
Hairdryer
  • Sleeps 6
  • 1 King Bed

View all photos for Suite, 2 Bedrooms, Balcony (Ocean front. Balcony or Terrace)

32-inch LED TV with cable channels, TV, books

Suite, 2 Bedrooms, Balcony (Ocean front. Balcony or Terrace)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LED TV
Ceiling fan
Hairdryer
  • Ocean view
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, 2 Bathrooms (Ocean front. Balcony)

Free minibar, in-room safe, iron/ironing board, free cots/infant beds

Suite, 1 Bedroom, 2 Bathrooms (Ocean front. Balcony)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LED TV
Ceiling fan
Hairdryer
Eco-friendly toiletries
  • Sleeps 6
  • 1 King Bed

View all photos for Suite, 3 Bedrooms, Balcony (Ocean Front)

32-inch LED TV with cable channels, TV, books

Suite, 3 Bedrooms, Balcony (Ocean Front)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LED TV
Ceiling fan
3 bedrooms
  • Ocean view
  • Sleeps 8
  • 3 Queen Beds

About the area

Nuevo Vallarta

A family-friendly stay in Nuevo Vallarta awaits you at Marival Emotions Resort & Suites Riviera Nayarit by Mercure. Within just a 10-minute stroll, you'll find popular attractions like Bay of Banderas and Nuevo Vallarta Beach. Highlights at this beachfront property include 5 restaurants, 4 outdoor swimming pools and a full-service spa. .A pampering day can include deep-tissue massages and hot stone massages along with facials, body treatments and mani/pedis. The buffet restaurant, Casa Bella, is open for breakfast, lunch and dinner. With 3 lounge bars and a poolside bar to choose from, you can enjoy a drink at the property. Spend the day at the beach where you'll find beach club on site, and enjoy the on-site nightclub and free kids' club. Additionally, you'll find free Wi-Fi in public areas, a gym and a hot tub. There's also the convenience of free valet parking. .Within a 15-minute drive of this 4-property class Nuevo Vallarta property, attractions include Cruise Ship Terminal and Nayar Vidanta Golf.

What's nearby

  • Nuevo Vallarta Beach - 8 min walk - 0.7 km
  • Vallarta Adventures - 4 min drive - 3.2 km
  • El Tigre Golf Club - 4 min drive - 3.4 km
  • Nayar Vidanta Golf - 5 min drive - 3.7 km
  • Mayan Palace Nuevo Vallarta Golf Course - 5 min drive - 3.8 km

Getting around

  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.) - 18 min drive

Restaurants

  • ‪Mozza Mare - ‬16 min walk
  • ‪Grand Velas Riviera Nayarit - ‬6 min walk
  • ‪Al Fresco Grill - ‬11 min walk
  • ‪Casa Bella - ‬2 min walk
  • ‪La Dolce Vita Nuevo Vallarta - ‬12 min walk

About this property

Marival Emotions Resort & Suites Riviera Nayarit by Mercure

Family fun on the beach, with 4 outdoor pools, near Nayar Vidanta Golf
Some rates at Marival Emotions Resort & Suites Riviera Nayarit by Mercure are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Marival Emotions Resort & Suites Riviera Nayarit by Mercure offers its guests a full-service spa, 4 outdoor swimming pools, a waterslide, and Access to hot tub. There are 5 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. WiFi is free in public spaces.

A business centre and 2 meeting rooms are available. A children's pool, a nightclub, and a fitness centre are also featured at the family-friendly Marival Emotions Resort & Suites Riviera Nayarit by Mercure. Self parking and valet parking are free.

This 4-star Nuevo Vallarta property is smoke free.

  • 495 guestrooms or units
  • 5 dining venues
  • 3 bars or lounges
  • Nightclub
  • Deli
  • Kid's club (free)
  • Towels for the beach
  • Poolside lounge chairs
  • Conference centre
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Terrace
  • Garden
  • Outdoor picnic space
  • ATM
  • No smoking on site
  • Coffee shop
  • Bar by the pool
  • Swim-up bar
Marival Emotions Resort & Suites Riviera Nayarit by Mercure offers 495 air-conditioned accommodations with free minibar items and a safe. 32-inch LED televisions come with cable channels.

Bathrooms include a shower with a rainfall showerhead, and hairdryers. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is provided on a daily basis.

The on-site spa has massage/treatment rooms. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. The spa is open daily.

Languages

English, French, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • 3 bars/lounges
  • 5 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Amalfi
  • Casa Bella
  • La Bamba
  • La Paloma
  • La Pergola

Things to do

  • 4 outdoor pools
  • Arcade/game room
  • Basketball
  • Beach club
  • Bicycle rentals
  • Books
  • Children's pool
  • Evening entertainment
  • Free children's club
  • Full-service spa
  • Games
  • Gym
  • Hot tub
  • Kayaking
  • Mini golf
  • Nightclub
  • Parasailing
  • Playground
  • Sailing
  • Steam room
  • Surfing/bodyboarding
  • Tennis
  • Tennis lessons
  • Volleyball
  • Waterslide
  • Windsurfing

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Children's games
  • Children's pool
  • Free children's club
  • Free cot
  • Free rollaway/extra bed
  • Laundry facilities
  • Mini golf
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • ATM
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • Business centre
  • Conference centre

Outdoors

  • Beach towels
  • Garden
  • On the beach
  • On the boardwalk/promenade
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Spa open daily
  • Spa treatment rooms
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • Free stocked minibar
  • Limited room service

More

  • Air conditioning
  • Ceiling fan
  • Eco-friendly toiletries
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

There is no front desk at this property
Guests can access their accommodation through a private entrance

Access methods

Private entrance

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • Reservations are needed for massage services. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Marival
Marival All Inclusive
Marival Nuevo Vallarta
Marival Nuevo Vallarta All Inclusive
Marival Resort
Marival Resort Nuevo Vallarta
Marival Resort Nuevo Vallarta All Inclusive
Marival Resort Vallarta Inclusive
Marival Vallarta Inclusive
Nuevo Vallarta Marival
Marival Resort All Inclusive
Marival Hotel Nuevo Vallarta
Marival Resort And Suites
Marival Emotion Resort All Inclusive Nuevo Vallarta
Marival Emotion Resort All Inclusive
Marival Emotion All Inclusive Nuevo Vallarta
Marival Emotion All Inclusive
Marival Emotions All Inclusive Nuevo Vallarta
Marival Emotions Resort All Inclusive Nuevo Vallarta
Hotel Marival Emotion Resort & Suites All Inclusive
Marival Emotion Resort & Suites All Inclusive Nuevo Vallarta
Marival Resort Suites Nuevo Vallarta All Inclusive
Marival Emotions Resort All Inclusive
Marival Emotions All Inclusive
Hotel Marival Emotions Resort & Suites All Inclusive
Marival Emotions Resort & Suites All Inclusive Nuevo Vallarta
Marival Emotion Resort Suites All Inclusive
Marival Resort Suites Nuevo Vallarta All Inclusive
Marival Emotions All Inclusive
Marival Emotions Resort Suites All Inclusive
Marival Emotions Resort All Inclusive Future Mercure

Frequently asked questions

What is the cancellation policy at Marival Emotions Resort & Suites Riviera Nayarit by Mercure?

Marival Emotions Resort & Suites Riviera Nayarit by Mercure offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Marival Emotions Resort & Suites Riviera Nayarit by Mercure?

As of 3 May 2025, prices found for a 1-night stay for 2 adults at Marival Emotions Resort & Suites Riviera Nayarit by Mercure on 4 May 2025 start from AU$599.18, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Marival Emotions Resort & Suites Riviera Nayarit by Mercure?

Yep, Marival Emotions Resort & Suites Riviera Nayarit by Mercure has a free self car park and free valet parking.

Are there any beaches close to Marival Emotions Resort & Suites Riviera Nayarit by Mercure?

Yep, Marival Emotions Resort & Suites Riviera Nayarit by Mercure is a short 8-minute walk from Nuevo Vallarta Beach. Fun beach activities include windsurfing, body boarding and parasailing.

Is there a spa on site at Marival Emotions Resort & Suites Riviera Nayarit by Mercure?

Yep, there is an onsite spa at Marival Emotions Resort & Suites Riviera Nayarit by Mercure. You'll enjoy heaps of services like facials and body treatments, as well as deep-tissue massages.

Does Marival Emotions Resort & Suites Riviera Nayarit by Mercure have a pool?

Yep, and guests recommend it! Marival Emotions Resort & Suites Riviera Nayarit by Mercure has 4 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar.

Does Marival Emotions Resort & Suites Riviera Nayarit by Mercure have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Marival Emotions Resort & Suites Riviera Nayarit by Mercure?

Marival Emotions Resort & Suites Riviera Nayarit by Mercure features 4 outdoor pools, a full-service spa and a nightclub.

What makes Marival Emotions Resort & Suites Riviera Nayarit by Mercure a romantic place to stay?

1 hot tub, plus rainfall showerheads in the guestrooms, help set the scene for a romantic weekend at Marival Emotions Resort & Suites Riviera Nayarit by Mercure.

Is Marival Emotions Resort & Suites Riviera Nayarit by Mercure family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as free infant beds and free extra beds in the guestrooms, it's no surprise that Marival Emotions Resort & Suites Riviera Nayarit by Mercure is a hit with families.

Is there a free airport shuttle available at Marival Emotions Resort & Suites Riviera Nayarit by Mercure?

No, Marival Emotions Resort & Suites Riviera Nayarit by Mercure does not offer an airport shuttle service.

Is there a bar or restaurant at Marival Emotions Resort & Suites Riviera Nayarit by Mercure?

Yep, they've got a poolside bar and 5 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Marival Emotions Resort & Suites Riviera Nayarit by Mercure?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Marival Emotions Resort & Suites Riviera Nayarit by Mercure?

No, pets are not allowed.

Marival Emotions Resort & Suites Riviera Nayarit by Mercure Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 471 out of 1135 reviews
Rating 8 - Good. 333 out of 1135 reviews
Rating 6 - Okay. 167 out of 1135 reviews
Rating 4 - Poor. 89 out of 1135 reviews
Rating 2 - Terrible. 75 out of 1135 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Izabella

Liked: Cleanliness, staff & service, property conditions & facilities
We had a good time
Stayed 9 nights in Jan 2025

8/10 Good

Aine Patricia

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Enjoyed our stay. Food was average. Staff were good but were not enough of them, often waiting for drinks to be delivered long after we'd finished our meals. Pool and beach lovely. Enjoyed the night time entertainment, so much effort went into the outdoor evenings. Very much appreciated. Cocktails at the poolside bar were great. Lots for kids. Our toddler thoroughly enjoyed.
Stayed 7 nights in Jan 2025

10/10 Excellent

RODERICK ALBERT, Edmonton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort & the staff are very good & pleasant. The bathroom fan & the air conditioner are very loud. The light above the bathroom sink is very poor; should have better lighting. The shower drain was not working; we had to ask them to clean it to have better drainage. The toilet sit could have been adjusted. Perhaps a regular inspection by housekeeping is required. Not much choice for evening dining. Late dining is available; but it conflicts with the evening entertainment. There should be more advertising about the daily entertainment . It was difficult to make dinner reservations. Perhaps this could be made available online for the customers.
Stayed 7 nights in Jan 2025

2/10 Terrible

tom

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Place was a dump and very loud my wife and I both got violently sick from the food
Stayed 3 nights in Jan 2025

10/10 Excellent

Oleg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 14 nights in Jan 2025

10/10 Excellent

Tracey

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ricardo and Adrianna from the kids club were awesome with my Grandkids I would return just because of them .The food in Casa Bella I would give a 5 out of 10 not alot of flavor and the meat was all over cooked .The rooms were clean but the beds could use an upgrading.
Stayed 7 nights in Jan 2025

10/10 Excellent

MARCIA, BEAUMONT

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time, but not last time! Excellent for kids/families. Evening events & Kids buffet were really awesome - resort went above & beyond, especially Fiesta Night Tuesday & Kids Fiesta Friday. Shows were high quality, entertaining, though wish were a little earlier. 9pm is late for kids. Clean, well kept, delicious food, accomodating staff. Our only caution is if you're travelling with littles that afternoon nap - don't get rooms that overlook main pool. Music during the day is VERY loud. But other side of building is fine.
Stayed 7 nights in Jan 2025

8/10 Good

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities
The food in the buffet was never warm (never mind hot).
Stayed 7 nights in Jan 2025

10/10 Excellent

Sara

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were amazing. Lots of activities and high end liquor and food. Can’t ask for much more in these resorts.
Stayed 6 nights in Jan 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay when we are in Mexico
Stayed 2 nights in Jan 2025

10/10 Excellent

Bijan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jan 2025

10/10 Excellent

Cara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our third time returning to the Marival and it was just as good as our first time. The food is fantastic - so many different options with their theme nights and 6 different restaurants to choose from, the drinks are so good - with two swim up pool bars, the rooms are very spacious and very clean, the staff are all so friendly and welcoming, the activities around the pool are sure to keep you entertained throughout the day with prizes and the shows at night are so entertaining and fun for everyone in the family to watch. We can’t wait to come back for another visit next year!
Stayed 7 nights in Jan 2025

8/10 Good

Andrew, Reno

Travelled with partner, Travelled with group
Liked: Cleanliness
Property has lots of stairs. Glass doors that were an entrance to buffet and bathrooms near upstairs restaurant had no markings on them. Saw a couple people run smack into them. Need to put writing or design on them. Quite dangerous. Language barrier was pretty bad most of the time. Most resorts in Nuevo Vallarta has most employees you can communicate with. Needed reservations at most restaurants, weren’t even open every day. Had to go to lobby early in mornings and wait for at least an hour, and then restaurants weren’t even half full.
Stayed 9 nights in Jan 2025

6/10 Okay

Lexa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Pros -Hotel is nice -Pool is decently warm -There is a hot tub -Beach is very nice (however they come around frequently to sell things) -On the beach the ladies sell massages for 40$..well worth it -The rooms get very decently cold -Taxis are cheap if you want to leave the resort -Feels very safe, even leaving the resort -I don’t have kids/ don’t love not being at adults only, the kids were very not bothersome Cons: They will not let you have your room keys unpon check in until you listen to them heckle you about attending a time share presentation. If you walk through the lobby you are getting constantly harassed about attending these presentations. They try to bribe you to attend a 90 minute meeting with discounted excursions, massages etc. they said that they work on commission. There are only 3 restaurants and not all 3 are open on the same days. So you are limited to 1 restaurant or the buffet. The entertainment was pretty scarce. Shows didn’t start until 9pm Bed is rock hard
Stayed 5 nights in Jan 2025

8/10 Good

Jack L

Liked: Cleanliness, staff & service, property conditions & facilities
Nice resort
Stayed 8 nights in Jan 2025

10/10 Excellent

nasly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice resort

It is our first time at the hotel, we made the reservation through hotels.com, we really loved it, they have activities every day during the day and night. L I have some things to emphasize. The food at the buffet should be more hot, it seemed a little cold to me. it would be a good idea for the guests to be given an activity of what the gym will be doing every day. We went to the Michael Jackson show, the sunset beach party and the pool party, all three of them were spectacular. The resort has three a la carte restaurants but we couldn't try them every time we tried to make a reservation as they were full. Some tips: Always check the board by one of the pool to be aware of what activities are going out every day. Congratulations for the service and especially the entertainment team, always very attentive, they even pass by offering towels while you are in the pool listening to a man play the guitar Here I share some photographs of our Star
Stayed 4 nights in Jan 2025

10/10 Excellent

Ruth

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Carlos dance troupe, pirate's shows! Food was varied and lovely tasting. Beautiful grounds and staff were
Stayed 7 nights in Jan 2025

8/10 Good

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Some of the food at the buffet was not very warm. The chairs on our balcony were very uncomfortable and you could only stand them for 5 minutes. The shopping on site was expensive and not much of a selection. The staff was very friendly just wish the front desk check in staff could communicate better.
Stayed 9 nights in Jan 2025

10/10 Excellent

James Lamar Blaylock

Stayed 7 nights in Jan 2025

10/10 Excellent

Miranda

Liked: Cleanliness
Stayed 7 nights in Jan 2025

10/10 Excellent

Ryah Autumn

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect for kids!! Our family loves it here!
Stayed 8 nights in Oct 2024

10/10 Excellent

William

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I tried several all inclusive resorts on this beach before deciding on Marival Emotions as my favorite. I have really enjoyed my stays there.
Stayed 5 nights in Jan 2025

4/10 Poor

Claudia

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the fourth time I stayed in this hotel and this time got a very bad experience just because I did not want to go to the membership sales meeting . They gave me the worst room they have , the AC was not even turned on , the refrigerator was turned off when we arrived, the coffee machine was broken, the room was barely clean and very outdated. Since I do not have a membership bracelet then the service and attention in the restaurants was not good. Not possible to reserve on the special restaurants because it is only for people who has a membership. The plates and silverware were dirty in the only restaurant we were able to eat. After the scam about the membership and the quality I am not going to stay on this hotel anymore. They should clarify about the membership , it is expensive for what I got.
Stayed 4 nights in Dec 2024

10/10 Excellent

Kelly, Cochrane

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and had good amenities
Stayed 7 nights in Dec 2024

8/10 Good

BEVERLEY

Travelled with family
Liked: Cleanliness, staff & service, amenities
The resort was spacious. With lots of activities. The buffet was below average, but the other restraunts were great!! The room was clean, but area around pool and beach wasn’t looked after well. If you have kids this hotel has activities for all ages!
Stayed 7 nights in Jan 2025