10/10 Excellent
Tyler
Travelled with family
10 Feb 2024
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice with a price
If you want to have an amazing time here start off by tipping the front desk girls $10 as soon as you check in. Then tip everyone you see $5. This will get you noticed and you won’t be able to walk around without feeling like an absolute rockstar! The staff are hardworking locals who will go out of their way to ensure you have the most enjoyable experience! The food here is some of the best quality Mexico has to offer with Italian and Japanese restaurants along with Mexican classics and North American comfort food. The view from our room on the 7th floor was breathtaking and the cleaning services were always on point. Our room was stocked with fresh snacks and drinks everyday while we were at the pool or beach. The gym was busy but has good quality equipment. The beach is nice with staff combing the sand most mornings and setting up umbrellas and fetching snacks. We did the all inclusive package which is great, however they write you a bill every time you order something and you just sign it to your room. When they do this you can see the prices for non all inclusive are astronomically high with bottles of water coming in around $10 each and breakfast buffets exceeding $100 a day. Wine to purchase is a minimum $120 a bottle which didn’t stop me from buying 2 bottles but be forewarned. I always tip $2 every time anyone brings me anything so bring at least $50 a day to tip. This hotel has a spa and the pools are large and relaxing. I would say it’s pricey but amazing overall!!
Tyler
Stayed 6 nights in Feb 2024