6/10 Okay
marjorie
Travelled with family
15 Feb 2024
We loved the entertainment staff. They were talented and energetic. In fact, all the entertainment was stellar.
That said, the pool areas were treacherously slippery, there were too few restrooms (especially since most of the guests were seniors).
Another thing to note: we were taken by bus to the Riu Jalisco for a Neon Party. The Jalisco is by far the ugliest hotel I have ever seen. It looks like some low level of hell. Really!!! Nightmare material. Also, on that bus they loudly played an endless loop of Riu propaganda. Awful!!!
The food was passable, the buffets were the best option.
On a positive side, all the service people were wonderful and deserve raises for incredibly hard work.
marjorie
Stayed 7 nights in Jan 2024