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The Westin Resort & Spa Puerto Vallarta

Luxury resort on the beach, with 2 outdoor pools

Where to?

Dates

June 2025

July 2025

Private beach, beach cabanas, beach towels, beach massages

Overview
Rooms
Location
Policies

Excellent

Popular amenities

includes taxes & fees

27 June - 28 June

Explore the area

Paseo De La Marina Sur 205, Puerto Vallarta, 48354

International Convention Center
‪19 min walk‬
Cruise Ship Terminal
‪4 min drive‬
Malecon
‪8 min drive‬
Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
‪3 min drive‬

Room options

Junior Suite, 1 King Bed with Sofa bed, Partial Ocean View

Highlights

Balcony or patio

Air conditioning

Connecting rooms available

Free cots/infant beds

LCD TV

Ceiling fan

Blackout curtains

Separate bedroom

54 sq m
Partial sea view
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Signature Suite, 2 Double Beds, Ocean View

Highlights

Balcony or patio

Air conditioning

Connecting rooms available

Free cots/infant beds

LCD TV

Ceiling fan

Blackout curtains

Separate bedroom

Sleeps 4
2 Double Beds

Junior Suite, 2 Double Beds, Partial Ocean View

Highlights

Balcony or patio

Air conditioning

Connecting rooms available

Free cots/infant beds

LCD TV

Ceiling fan

Blackout curtains

Separate bedroom

54 sq m
Partial sea view
Sleeps 4
2 Double Beds

Signature Level, Junior Suite, 1 King, Ocean view

Highlights

Balcony or patio

Air conditioning

Connecting rooms available

Free cots/infant beds

LCD TV

Ceiling fan

Blackout curtains

Separate bedroom

Sleeps 4
1 King Bed and 1 Double Sofa Bed

Junior Suite, 1 King, Ocean view, High floor

Highlights

Balcony or patio

Air conditioning

Connecting rooms available

Free cots/infant beds

LCD TV

Ceiling fan

Blackout curtains

Separate bedroom

54 sq m
Ocean view
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Junior Suite, 2 Double, Ocean view, High floor

Highlights

Balcony or patio

Air conditioning

Connecting rooms available

Free cots/infant beds

LCD TV

Ceiling fan

Blackout curtains

Separate bedroom

54 sq m
Ocean view
Sleeps 4
2 Double Beds

Junior Suite, 1 King Bed with Sofa bed, Ocean View

Highlights

Balcony or patio

Air conditioning

Connecting rooms available

Free cots/infant beds

LCD TV

Ceiling fan

Blackout curtains

Separate bedroom

54 sq m
Ocean view
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Junior Suite, 2 Double Beds, Ocean View

Highlights

Balcony or patio

Air conditioning

Connecting rooms available

Free cots/infant beds

LCD TV

Ceiling fan

Blackout curtains

Separate bedroom

54 sq m
Ocean view
Sleeps 4
2 Double Beds

Wholesome 2-Bedroom Family Suite, Pool View, Kitchenette, 2 King Rooms, 2 Bathtubs, Laundry Room

Highlights

Balcony or patio

Separate dining area

Separate sitting area

Air conditioning

Connecting rooms available

Free cots/infant beds

Dining table

LCD TV

102 sq m
Sleeps 6
2 Double Beds

Family Studio, 1 King Bed with Sofa bed, Pool View

Highlights

Balcony or patio

Separate dining area

Separate sitting area

Air conditioning

Connecting rooms available

Free cots/infant beds

Dining table

LCD TV

53 sq m
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Signature Suite, 1 King Bed with Sofa bed, Ocean View

Highlights

Balcony or patio

Air conditioning

Connecting rooms available

Free cots/infant beds

LCD TV

Separate bedroom

Ceiling fan

Blackout curtains

Sleeps 4
1 King Bed and 1 Double Sofa Bed

Heavenly Panoramic, Suite, 1 King, Ocean view, High floor

Highlights

Balcony or patio

Separate sitting area

Air conditioning

Connecting rooms available

Free cots/infant beds

LCD TV

Ceiling fan

Blackout curtains

68 sq m
Ocean view
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Heavenly Penthouse Suite, 1-Bedroom, Bi-Level, Outdoor Plunge Pool, King

Highlights

Balcony or patio

Separate dining area

Separate sitting area

Private outdoor hot tub

Air conditioning

Connecting rooms available

Free cots/infant beds

Dining table

68 sq m
Ocean view
Sleeps 4
1 King Bed

Heavenly Pool Panoramic, Suite, 1 King, Ocean view

Highlights

Balcony or patio

Private outdoor hot tub

Air conditioning

Connecting rooms available

Free cots/infant beds

LCD TV

Ceiling fan

Blackout curtains

54 sq m
Ocean view
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Sky Pool, Junior Suite, 1 King, Ocean view, High floor

Highlights

Balcony or patio

Separate sitting area

Air conditioning

Connecting rooms available

Free cots/infant beds

LCD TV

Ceiling fan

Blackout curtains

54 sq m
Ocean view
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Sky Pool Junior Suite, Oceanview, High Floor, Outdoor Plunge Pool, Double

Highlights

Balcony or patio

Separate sitting area

Air conditioning

Connecting rooms available

Free cots/infant beds

LCD TV

Ceiling fan

Blackout curtains

54 sq m
Ocean view
Sleeps 4
2 Double Beds

Junior Suite, 1 King Bed with Sofa bed, Non Smoking

Highlights

Balcony or patio

Air conditioning

Connecting rooms available

Free cots/infant beds

LCD TV

Ceiling fan

Blackout curtains

Separate bedroom

Sleeps 4
1 King Bed and 1 Double Sofa Bed

Junior Suite, 2 Double Beds, Non Smoking

Highlights

Balcony or patio

Air conditioning

Connecting rooms available

Free cots/infant beds

LCD TV

Ceiling fan

Blackout curtains

Separate bedroom

Sleeps 4
2 Double Beds

Presidential Suite, Ocean View, High Floor, Outdoor Plunge Pool, Panoramic Terrace

Highlights

Balcony or patio

Separate dining area

Separate sitting area

Private rooftop hot tub

Air conditioning

Connecting rooms available

Free cots/infant beds

Dining table

270 sq m
Ocean view
Sleeps 4
1 King Bed

About the area

Puerto Vallarta

A luxury stay in Puerto Vallarta awaits you at The Westin Resort & Spa Puerto Vallarta. Within just a 10-minute stroll, you'll find Marina Vallarta Golf Club and El Faro Lighthouse. Highlights at this beachfront resort include 2 restaurants, 2 outdoor swimming pools and a full-service spa. .A pampering day can include deep-tissue massages and hot stone massages along with body wraps, facials and aromatherapy. The restaurant, El Palmar, serves international cuisine. La Cascada Lobby Lounge is the resort's own lobby lounge. Spend the day at the private beach where you'll find cabanas, and enjoy the on-site gym and kids' club. 16899 square feet (1570 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a business centre. Other amenities include free Wi-Fi in public areas, an outdoor tennis court and a hot tub. Buffet breakfast is available daily between 7 AM and 11:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also free self parking, along with the convenience of car rentals on site. .Attractions within a 10-minute drive of this 5-property class Marina Vallarta resort include Cruise Ship Terminal and Malecon.

View more Resorts in Puerto Vallarta

What's nearby

Vallarta Casino - 10 min walk - 0.9 km
International Convention Center - 19 min walk - 1.6 km
La Isla - 4 min drive - 3.1 km
Cruise Ship Terminal - 4 min drive - 2.7 km
Malecon - 8 min drive - 7.7 km

Getting around

Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.) - 10 min drive

Restaurants

‪Restaurant Magallanes - ‬3 min walk
‪La Barra Cerveceria - ‬3 min walk
‪Viña & Salvatore’s Wine Bar - ‬10 min walk
‪La Terrazza Di Roma - ‬9 min walk
‪Los Mariachiles - ‬4 min walk

About this property

The Westin Resort & Spa Puerto Vallarta

Luxury resort on the beach, with 2 outdoor pools

Simply walk outside to smell the salty air and watch the ocean waves from the sandy beach. At The Westin Resort & Spa Puerto Vallarta, you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. This Beaux Arts resort also offers a children's pool, outdoor tennis courts and a hot tub. Free self parking is available.

This 5-star Puerto Vallarta resort is smoke free.

280 guestrooms or units

14 levels

3 buildings

2 dining venues

Conference rooms

16899 sq ft of conference space

1570 sq. m of conference space

Deli

Kid's club (surcharge)

Supervised kids' activities (surcharge)

Cabanas on the beach (surcharge)

Towels for the beach

Umbrellas for the pool

Charging station for electric cars

Business facilities

Conference space

Breakfast available (surcharge)

Dry cleaning

Self-service laundry

Front desk (24 hours)

Express check-out

Staff members are multilingual

Storage area for luggage

Front desk safe

Tour and ticket information

Concierge

Wedding services available

Terrace

Garden

Beauty salon

Bellhop

Lift

No smoking on site

Water dispenser

Bar or lounge

Bar by the pool

Swim-up bar

The Westin Resort & Spa Puerto Vallarta offers 280 accommodations with minibars and laptop-compatible safes. Rooms open to balconies or patios. 32-inch LCD televisions come with satellite channels. Bathrooms include a separate bath and shower, spring water baths, bathrobes and complimentary toiletries.

In-room wireless Internet access (speed: 25+ Mbps) is available for a surcharge. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on request.

Guests can indulge in a pampering treatment at the resort's full-service spa. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and facials. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

Awards and affiliations

Eco-certified property

This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Spanish

Similar properties

Pool
Hot tub
All-inclusive
Spa

includes taxes & fees

23 June - 24 June

Property amenities

Internet

Available in all rooms: WiFi (USD 15 per day)
In-room WiFi speed: 25+ Mbps
Available in some public areas: Free WiFi

Parking and transport

Electric car charging station on site
Free self parking on site
Wheelchair-accessible parking and van parking available

Food and drink

Daily buffet breakfast available 7 AM to 11:30 AM for a fee: USD 21 for adults and USD 11 for children
2 restaurants
A bar/lounge
A poolside bar
A swim-up bar
Snack bar/deli

Restaurants on site

Arrecifes
El Palmar
La Cascada Lobby Lounge

Things to do

2 outdoor pools
Basketball
Boat tours
Children's club
Children's pool
Free bicycle rentals
Full-service spa
Golf driving range
Gym
Hot tub
Kayaking
Outdoor tennis court
Paddleboard
Playground
Sauna
Scuba diving
Surf lessons
Volleyball
Windsurfing
Yoga classes

Family friendly

2 outdoor pools
Children's club (surcharge)
Children's pool
Free cot
Laundry facilities
Playground
Rollaway/extra bed (surcharge)
Snack bar/deli
Supervised activities for children (surcharge)

Conveniences

24-hour front desk
ATM
Hair salon
Laundry facilities
Luggage storage
Safe at front desk
Water dispenser

Guest services

Change of bedsheets (on request)
Change of towels on request
Concierge services
Dry cleaning/laundry service
Housekeeping (on request)
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Turndown service
Wedding services

Business services

16,899 square feet of conference space
Business centre
Computer station
Meeting rooms

Outdoors

Beach cabanas (surcharge)
Beach towels
Garden
On a private beach
Pool umbrellas
Terrace

Full-service spa

Aromatherapy
Body wraps
Deep-tissue massages
Facials
Hot stone massages
Manicures/pedicures
Reflexology
Sauna
Spa open daily
Steam room

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
2 accessible parking spaces
Assistive listening devices in meeting rooms
Front entrance ramp
Handrails in stairways (86 centimetre high)
Lever door handles
Lift (213 centimetre wide door)
Pool hoist on site
Raised toilet seat
Visual alarms in hallways
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business centre
Wheelchair-accessible concierge desk
Wheelchair-accessible gym
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible spa
Wheelchair-accessible van parking

14 floors
3 buildings
At least 80% lighting from LEDs
At least 80% of food locally-sourced
Ballroom
Banquet hall
Beaux Arts architecture
Biodegradable coffee stirrers available
Comprehensive food waste policy
Comprehensive recycling policy
Double-glazed windows
No plastic coffee stirrers
Reception hall
Rooftop garden
Smoke-free property
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options

Room amenities

Bedroom

Bedsheets provided
Blackout drapes
Free cot
Rollaway/extra bed (surcharge)

Bathroom

Dressing gowns
Free toiletries
Hair dryer
Separate bathtub and shower
Spring water bathtub
Towels provided

Entertainment

32-inch LCD TV with cable/satellite channels

Food and drink

24-hour room service
Coffee/tea maker
Minibar

Air conditioning (climate-controlled)
Ceiling fan
Connecting rooms available
Desk
Electrical adapters
Energy-saving switches in guestrooms
Iron/ironing board
Laptop workspace
Laptop-compatible safe
LED lighting
Phone
Recycling
Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight

Minimum check-in age - 18

Check-out

Check-out before noon

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets: USD 30 per pet, per night
Only dogs are allowed
Maximum 2 (weight limit: 33 lb per pet)
Pets cannot be left unattended
Food and water bowls are available
Certain rooms only, restrictions apply
You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

Children are welcome.

Rollaway/extra beds are available for USD 30.0 per night.

Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

Resort fee: USD 24 per accommodation, per night

The resort fee includes:

Fitness centre access
In-room bottled water
Newspaper
Sporting facilities or equipment

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for buffet breakfast: from approximately USD 21 for adults and from USD 11 for children
Fee for in-room wireless Internet: USD 15 per day (rates may vary)
Pet fee: USD 30 per pet, per night
Service animals are exempt from fees
Late check-out is available for a fee (subject to availability)
Rollaway bed fee: USD 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Union Pay. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Puerto Vallarta Westin Resort

Westin Puerto Vallarta

Westin Resort Puerto Vallarta

The Westin Resort Spa Puerto Vallarta

The Westin & Puerto Vallarta

The Westin Resort & Spa Puerto Vallarta Resort

The Westin Resort & Spa Puerto Vallarta Puerto Vallarta

The Westin Resort & Spa Puerto Vallarta Resort Puerto Vallarta

Frequently asked questions

What is the cancellation policy at The Westin Resort & Spa Puerto Vallarta?

The Westin Resort & Spa Puerto Vallarta offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Westin Resort & Spa Puerto Vallarta?

As of 18 June 2025, prices found for a 1-night stay for 2 adults at The Westin Resort & Spa Puerto Vallarta on 27 June 2025 start from AU$292.18, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Westin Resort & Spa Puerto Vallarta?

Yep, The Westin Resort & Spa Puerto Vallarta has a free self car park.

Are there any beaches close to The Westin Resort & Spa Puerto Vallarta?

The closest beach to The Westin Resort & Spa Puerto Vallarta is Nuevo Vallarta Beach (6.1 km).

Is there a spa on site at The Westin Resort & Spa Puerto Vallarta?

Yep, there is an onsite spa at The Westin Resort & Spa Puerto Vallarta. It has a steam room and a sauna. You'll enjoy heaps of services like body wraps, facials and body treatments, as well as hot stone massages.

Does The Westin Resort & Spa Puerto Vallarta have a pool?

The Westin Resort & Spa Puerto Vallarta has 2 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What luxury perks are available at The Westin Resort & Spa Puerto Vallarta?

The Westin Resort & Spa Puerto Vallarta features a private beach, 2 outdoor pools and a full-service spa. All guestrooms come with spring water tubs and 24-hour room service.

What makes The Westin Resort & Spa Puerto Vallarta a romantic place to stay?

1 hot tub and a private beach, as well as spring water baths and private balconies in the guestrooms, help set the scene for a romantic weekend at The Westin Resort & Spa Puerto Vallarta.

Is The Westin Resort & Spa Puerto Vallarta family-friendly?

You bet! With amenities such as a children's club and a children's pool, as well as free infant beds in the guestrooms, it's no surprise that The Westin Resort & Spa Puerto Vallarta is a hit with families.

Are there hot tubs in the rooms at The Westin Resort & Spa Puerto Vallarta?

No, but there are spring water baths in the guestrooms.

Does The Westin Resort & Spa Puerto Vallarta serve breakfast?

Yeah, buffet brekkie is on offer daily between 7 AM and 11:30 AM.

Is there a free airport shuttle available at The Westin Resort & Spa Puerto Vallarta?

No, The Westin Resort & Spa Puerto Vallarta does not offer an airport shuttle service.

Is there a bar or restaurant at The Westin Resort & Spa Puerto Vallarta?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at The Westin Resort & Spa Puerto Vallarta?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at The Westin Resort & Spa Puerto Vallarta?

Dogs are welcome at The Westin Resort & Spa Puerto Vallarta, with food and water bowls on offer. Just so you know, there's a limit of 2 pets, with a maximum weight of up to 15 kg per pet.

Is there a golf course on site at The Westin Resort & Spa Puerto Vallarta?

There isn't one on site, but Marina Vallarta Golf Club is a short 10-minute walk away.

The Westin Resort & Spa Puerto Vallarta Reviews

8.6

Excellent

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

8/10 Good

Sun ha

Travelled with group

20 Mar 2025

Liked: Cleanliness, staff & service

The dining options were quite limited since most of the restaurants were under construction. It wasn’t a big issue for me since I ate outside the resort most of the time. However, if you prefer to dine within the resort, this is something to keep in mind. Also, if you're planning to explore the Romantic Zone, be aware that it's about a 30-minute Uber ride each way. I had to take an Uber once or twice a day to get to the restaurants and back.

Stayed 6 nights in Mar 2025

10/10 Excellent

Sarah

Travelled with family and small children

20 Mar 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Incredibly beautiful, clean, spacious, not overly busy. The fireworks show was also incredible!

Stayed 1 night in Mar 2025

10/10 Excellent

Hermilio, Phoenix

Travelled with family

20 Mar 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Enjoyable

Stayed 3 nights in Mar 2025

8/10 Good

Michael

19 Mar 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Our biggest beef was that we were placed on the sixth floor. This is not an ocean view which is what we paid for. It’s a partial ocean view at best. Requests for a higher floor were denied. Housekeeping was slow - on two days our room wasn’t cleaned by 4 pm. But overall we had a nice week here. We ate lunch on the property every day and the food and service were great. It wasn’t that bad for busyness considering it is spring break. We ate dinner off the property every night and there are many excellent restaurants in PV. But the 35 minute taxi/Uber ride downtown did get tiresome. It never used to bother us before. BTW Uber pricing is maddening. It can double in busy times. Maybe we’ll revisit Ixtapa next time

Stayed 7 nights in Mar 2025

10/10 Excellent

Patrick

Travelled with family, Travelled with group

18 Mar 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 10 nights in Mar 2025

6/10 Okay

Christine

Travelled with family

16 Mar 2025

Liked: Staff & service, amenities

Disliked: Cleanliness

First, the grounds were beautiful and the pool was so warm and fun to swim around in. It felt really tropical. As for the room, it was big and roomy but it was not clean. The floors hadn't been mopped and hadn't been dusted in a while. There was no shower curtain and there were several maintenance issues that needed fixing. Also, as of March 15, 2025 there were several restaurants inside the hotel were under construction. Maybe this place will be better within a month or two. We had just been staying at the Marriott down the street and we preferred that one because it felt more upscale.

10/10 Excellent

Armando

Travelled with family

15 Mar 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

balcony on my room

Stayed 7 nights in Mar 2025

10/10 Excellent

April

Travelled with family, Travelled with partner, Travelled with group

13 Mar 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The resort was beautiful and the staff were amazing! We will be back!!!

Stayed 3 nights in Mar 2025

6/10 Okay

Daniela

Travelled with group

11 Mar 2025

Disliked: Cleanliness, amenities, property conditions & facilities

El buffete carisimo y super malo, muy poca variedad de comida, en la parte del bar la comida si estaba muy buena y el precio justo como la calidad. Les hace falta remodelar muchos sitios del hotel , los camastros estaban viejos , los baños que estan en recepcion viejos y sucios, el baño de nuestro cuarto tenía fuga y las paredes manchadas. Es un hotel que tiene mucho pontencial , si nos toco que estan en la transicion de ser un hotel normal o uno todo incluido, espero que cuando terminen se vea mucho mejor.

Stayed 3 nights in Mar 2025

2/10 Terrible

Christopher

Travelled with family

8 Mar 2025

Disliked: Staff & service

The Worst at Communicating and Care

Hands down worst hotel experience that I've had in almost two decades. Positive for them is beautiful property but the communication was absolutely atrocious. We got to the property early before check in- yes we are aware of check in time and policy; we were told check at 1. We did just that and got yes sir the room just needs to be inspected by suowrvisor- 15 minutes and we will let you know. An hour more goes by and we are in lobby- mind you this is for our 6 year old daughters birthday. They said come back at 3. We hang around again and come back at 3... Room is still not ready. They told us get lunch on them; the restaurant was not open, we also asked for 4 pm check out... Walks off and gets manager and shares 4 pm will work- great! I will also get text... Its now 7 pm and we have nothing. We walk back up and the supervisor hands us key knowing the situation. We are in the worst room- closest to elevator on the floor where they are doing construction. The room was not clean... I can go on for hours. I will not ever get Westin my business again.

Stayed 1 night in Mar 2025

10/10 Excellent

JoAnna

7 Mar 2025

Liked: Cleanliness, staff & service, property conditions & facilities

The folks there are always pleasant

Stayed 7 nights in Jan 2025

8/10 Good

Hugh, Oklahoma City

28 Feb 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 6 nights in Feb 2025

8/10 Good

Murray

25 Feb 2025

Stayed 4 nights in Feb 2025

10/10 Excellent

Dan

Travelled with partner

21 Feb 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This was our first stay at the Westin AND WE WILL BE BACK! The resort is directly across the street from the Marina which offers many, many dining options. The pools are beautiful (although I hate getting up early to claim pool chairs with a towel but such is life in Mexico). The beach is small but walkable and beautiful. The room was clean with a nice partial ocean view. Restaurants on property are so-so but again there are better choices across the street at the Marina. Can't wait to go back!

Stayed 4 nights in Feb 2025

2/10 Terrible

William Scott

21 Feb 2025

Stayed 10 nights in Feb 2025

6/10 Okay

Jasmine

20 Feb 2025

Liked: Cleanliness, staff & service

Great property but like many say the rooms could use some updating. Our room wasn’t ready until 2 hours until after check in but we were compensated with a free meal at the hotels seafood restaurant. The crowd while we were there leaned older like retired couples 60 so if you are looking for an update party vibe this isn’t it. Resort was very quiet and we had a good experience with getting taxis. Unfortunately there was no one available there to help us book excursions or plan anything like that. The staff took my number for someone to call me but they never did so we went downtown and booked them with someone there. Overall nice stay but the rooms need updating. Paint was pealing and fixtures in shower were falling apart overall good stay.

Stayed 3 nights in Feb 2025

8/10 Good

Maryam

20 Feb 2025

Stayed 3 nights in Feb 2025

10/10 Excellent

Dennis

Travelled with family

19 Feb 2025

Great service Carlos Arreola did a fantastic job at the pool and beach, they also kept our room very clean , area around hotel was excellent great shops and restaurants, we had a fun time!

Stayed 7 nights in Feb 2025

10/10 Excellent

Mashid

18 Feb 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Not enough restaurants and shops

Stayed 3 nights in Feb 2025

8/10 Good

Amir

16 Feb 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Overall great stay and staff

Stayed 2 nights in Feb 2025

10/10 Excellent

Troy, Bird Island

Travelled with family, Travelled with family and small children

16 Feb 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

After 20 years going to different resorts throughout Mexico, we finally found the resort that has everything right. The staff were friendly, the food was excellent, the resort was quiet, and the location was perfect.

Stayed 7 nights in Feb 2025

10/10 Excellent

David

15 Feb 2025

Stayed 7 nights in Feb 2025

6/10 Okay

Robert, lynnwood

15 Feb 2025

Was ok...kinda slow service

Stayed 9 nights in Feb 2025

8/10 Good

Crystal

15 Feb 2025

Liked: Cleanliness, staff & service, property conditions & facilities

It was nice over all I enjoyed the stay the pools are neat. Staff is amazing and go above and beyond.

Stayed 4 nights in Feb 2025

10/10 Excellent

Stephen

Travelled with partner

14 Feb 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Everyone is soo friendly and the area is safe.

Stayed 6 nights in Feb 2025

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The Westin Resort & Spa Puerto Vallarta

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View all photos for Junior Suite, 1 King Bed with Sofa bed, Partial Ocean View

Junior Suite, 1 King Bed with Sofa bed, Partial Ocean View

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View all photos for Signature Suite, 2 Double Beds, Ocean View

Signature Suite, 2 Double Beds, Ocean View

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View all photos for Junior Suite, 2 Double Beds, Partial Ocean View

Junior Suite, 2 Double Beds, Partial Ocean View

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View all photos for Signature Level, Junior Suite, 1 King, Ocean view

Signature Level, Junior Suite, 1 King, Ocean view

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View all photos for Junior Suite, 1 King, Ocean view, High floor

Junior Suite, 1 King, Ocean view, High floor

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View all photos for Junior Suite, 2 Double, Ocean view, High floor

Junior Suite, 2 Double, Ocean view, High floor

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View all photos for Junior Suite, 1 King Bed with Sofa bed, Ocean View

Junior Suite, 1 King Bed with Sofa bed, Ocean View

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View all photos for Junior Suite, 2 Double Beds, Ocean View

Junior Suite, 2 Double Beds, Ocean View

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View all photos for Wholesome 2-Bedroom Family Suite, Pool View, Kitchenette, 2 King Rooms, 2 Bathtubs, Laundry Room

Wholesome 2-Bedroom Family Suite, Pool View, Kitchenette, 2 King Rooms, 2 Bathtubs, Laundry Room

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View all photos for Family Studio, 1 King Bed with Sofa bed, Pool View

Family Studio, 1 King Bed with Sofa bed, Pool View

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View all photos for Signature Suite, 1 King Bed with Sofa bed, Ocean View

Signature Suite, 1 King Bed with Sofa bed, Ocean View

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View all photos for Heavenly Panoramic, Suite, 1 King, Ocean view, High floor

Heavenly Panoramic, Suite, 1 King, Ocean view, High floor

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View all photos for Heavenly Penthouse Suite, 1-Bedroom, Bi-Level, Outdoor Plunge Pool, King

Heavenly Penthouse Suite, 1-Bedroom, Bi-Level, Outdoor Plunge Pool, King

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View all photos for Heavenly Pool Panoramic, Suite, 1 King, Ocean view

Heavenly Pool Panoramic, Suite, 1 King, Ocean view

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View all photos for Sky Pool, Junior Suite, 1 King, Ocean view, High floor

Sky Pool, Junior Suite, 1 King, Ocean view, High floor

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View all photos for Sky Pool Junior Suite, Oceanview, High Floor, Outdoor Plunge Pool, Double

Sky Pool Junior Suite, Oceanview, High Floor, Outdoor Plunge Pool, Double

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View all photos for Junior Suite, 1 King Bed with Sofa bed, Non Smoking

Junior Suite, 1 King Bed with Sofa bed, Non Smoking

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View all photos for Junior Suite, 2 Double Beds, Non Smoking

Junior Suite, 2 Double Beds, Non Smoking

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View all photos for Presidential Suite, Ocean View, High Floor, Outdoor Plunge Pool, Panoramic Terrace

Presidential Suite, Ocean View, High Floor, Outdoor Plunge Pool, Panoramic Terrace

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