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Aparthotel

Puerto de Luna Pet Friendly & Family Suites Hotel

3.0 star property

Photo gallery for Puerto de Luna Pet Friendly & Family Suites Hotel

Front of property
Garden
Reception
Front of property
Exterior

Reviews

7.6 out of 10
Good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Outdoor space

Explore the area

View map
Puerto Vallarta
  • Place, La Isla
    ‪3 min walk‬
  • Place, Hotel Zone Beach
    ‪12 min walk‬
  • Place, Cruise Ship Terminal
    ‪19 min walk‬
  • Airport, Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪4 min drive‬

Room options

View all photos for Standard Room

View from room

Standard Room

9.2 out of 10
Wonderful
(5 reviews)
  • Garden view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

8.8 out of 10
Excellent
(3 reviews)
  • Garden view
  • 70 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Single Sofa Beds

View all photos for Superior Suite, 2 Double Beds

Superior Suite, 2 Double Beds

Superior Suite, 2 Double Beds

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 92 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • Garden view
  • 92 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Suite, 1 King Bed

In-room safe, blackout curtains, iron/ironing board, free WiFi

Superior Suite, 1 King Bed

  • Garden view
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room Standard

In-room safe, blackout curtains, iron/ironing board, free WiFi

Room Standard

8.0 out of 10
Very good
(1 review)
  • 30 sq m
  • Sleeps 2

View all photos for Quadruple Suite Junior

In-room safe, blackout curtains, iron/ironing board, free WiFi

Quadruple Suite Junior

  • 67 sq m
  • Sleeps 4

View all photos for Quadruple Suite Deluxe

Private kitchen

Quadruple Suite Deluxe

  • 67 sq m
  • Sleeps 4

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About the area

Puerto Vallarta

At Puerto de Luna Pet Friendly & Family Suites Hotel you'll be 1.5 km (0.9 mi) from Cruise Ship Terminal and 4.4 km (2.8 mi) from Malecon. Highlights at this aparthotel include an outdoor swimming pool and in-room free WiFi. .You can enjoy a TV with cable channels, and each apartment features free newspapers, a ceiling fan and a safe. Nice touches to enhance your stay include a rainfall showerhead and free toiletries. A wardrobe or cupboard and a phone are also available. .Enjoy the kids' swimming pool and pool loungers. Added amenities include free Wi-Fi in public areas, concierge services and a terrace. Each morning cooked-to-order breakfast is served between 8:00 AM and 1:00 PM. There's also free self parking, along with the convenience of car rentals on site. .Within a 15-minute drive of this 3-property class Fluvial Vallarta aparthotel, attractions include VidantaWorld and Nayar Vidanta Golf.
View more Aparthotels in Puerto VallartaOpens in a new window

What's nearby

  • La Isla - 3 min walk - 0.3 km
  • Plaza Caracol - 3 min walk - 0.3 km
  • Hotel Zone Beach - 12 min walk - 1.1 km
  • Puerto Mágico - 16 min walk - 1.3 km
  • Cruise Ship Terminal - 19 min walk - 1.6 km

Getting around

  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.) - 14 min drive

Restaurants

  • ‪Food Park PV - ‬2 min walk
  • ‪Häagen-Dazs - ‬5 min walk
  • ‪Campomar - ‬3 min walk
  • ‪La Vaca Argentina - ‬2 min walk
  • ‪Deli Express - ‬4 min walk

About this property

Puerto de Luna Pet Friendly & Family Suites Hotel

Puerto de Luna Pet Friendly & Family Suites Hotel offers its guests an outdoor pool and a children's pool. Public spaces have free WiFi. A terrace, multilingual staff, and tour/ticket assistance are also featured at Puerto de Luna Pet Friendly & Family Suites Hotel. Self parking is free.

Smoking is allowed in designated areas at this 3-star Puerto Vallarta aparthotel.

  • 50 guestrooms or units
  • 6 levels
  • 7 buildings
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Front desk (limited hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Smoking in designated areas
Puerto de Luna Pet Friendly & Family Suites Hotel offers 50 air-conditioned accommodations with a safe and free newspapers. Cable televisions are provided.

Bathrooms include baths or showers with a rainfall showerhead, and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include a ceiling fan and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

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Property amenities

Pool/Spa

  • Outdoor pool
  • Pool loungers
  • Pool umbrellas

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Car hire
  • Free self parking on site
  • Limited on-site self parking
  • Onsite parking includes off-street options

Family friendly

  • Children stay free (see details)
  • Children's pool

Dining

  • Daily cooked-to-order breakfast available 8:00 AM to 1:00 PM for a fee: MXN 150 to 300 per person

Bedrooms

  • Bedsheets provided

Bathroom

  • 1 private bathroom
  • Bathtub or shower
  • Free toiletries
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Outdoor areas

  • Garden
  • Picnic area
  • Terrace

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • Pet friendly
  • Welcoming cats and dogs only
  • 2 pets total
  • Fee: MXN 300 per pet per night

Suitability/Accessibility

  • No lift
  • Designated smoking areas

Services and conveniences

  • Blackout drapes
  • Concierge services
  • Daily housekeeping
  • Free daily newspapers
  • Iron/ironing board on request
  • Limited-hour front desk
  • Luggage storage
  • Multilingual staff
  • Phone
  • Safe
  • Safe at front desk
  • Tour and ticket assistance
  • Turndown service

Location highlights

  • Near the airport
  • Near the boardwalk/promenade

Things to do

  • Children's pool
  • Golfing nearby
  • Hiking/biking trails nearby
  • Parasailing nearby
  • Snorkelling nearby
  • Surfing/bodyboarding nearby
  • Water skiing nearby
  • Whale watching nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • First aid kit
  • Mosquito nets
  • Fire extinguisher

General

  • 50 units
  • 6 floors
  • 7 buildings
  • Connecting units available
  • Garden

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets: MXN 300 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately MXN 150 to 300 per person
  • Pet fee: MXN 300 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a first aid kit in all accommodation.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Luna Suites Hotel
Puerto de Luna All Suites
Puerto Luna Hotel Puerto Vallarta
Puerto Luna Hotel
Puerto Luna Puerto Vallarta
Puerto Luna
Puerto de Luna Pet Friendly Family Suites Hotel
Puerto de Luna Pet Friendly & Family Suites Hotel Aparthotel

Frequently asked questions

What is the cancellation policy at Puerto de Luna Pet Friendly & Family Suites Hotel?

Puerto de Luna Pet Friendly & Family Suites Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Puerto de Luna Pet Friendly & Family Suites Hotel?

Yep, Puerto de Luna Pet Friendly & Family Suites Hotel has a free self car park.

Are there any beaches close to Puerto de Luna Pet Friendly & Family Suites Hotel?

Yep, Puerto de Luna Pet Friendly & Family Suites Hotel is a short 12-minute walk from Hotel Zone Beach. Fun beach activities include snorkelling, waterskiing and body boarding.

Does Puerto de Luna Pet Friendly & Family Suites Hotel have a pool?

Puerto de Luna Pet Friendly & Family Suites Hotel has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella.

Does Puerto de Luna Pet Friendly & Family Suites Hotel serve breakfast?

Yep, cooked-to-order breakfast is available daily from 8:00 AM to 1:00 PM.

Is there a free airport shuttle available at Puerto de Luna Pet Friendly & Family Suites Hotel?

No, Puerto de Luna Pet Friendly & Family Suites Hotel does not offer an airport shuttle service.

What time are check-in & check-out at Puerto de Luna Pet Friendly & Family Suites Hotel?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Puerto de Luna Pet Friendly & Family Suites Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 238 out of 828 reviews
Rating 8 - Good. 302 out of 828 reviews
Rating 6 - Okay. 165 out of 828 reviews
Rating 4 - Poor. 68 out of 828 reviews
Rating 2 - Terrible. 55 out of 828 reviews

8.0/10

Cleanliness

7.8/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Shelley

Liked: Cleanliness, property conditions & facilities
This was a very quiet, well-kept property with helpful staff.
Stayed 8 nights in Nov 2025

2/10 Terrible

Susan

Stayed 1 night in Nov 2025

10/10 Excellent

elna

Liked: Cleanliness, amenities
The staff was helpful and friendly. The hotel very clean.
Stayed 2 nights in Nov 2025

6/10 Okay

Spencer

Travelled with pets
It was ok. Everything was just ok. The air conditioning didn’t work well so that made the whole stay uncomfortable.
Stayed 1 night in Aug 2025

10/10 Excellent

William Michael

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Jr Suites are an awesome option.
Stayed 1 night in Aug 2025

10/10 Excellent

Terri

Liked: Cleanliness, property conditions & facilities
Pet friendly
Stayed 1 night in Jun 2025

10/10 Excellent

Nancy

Travelled with group
Liked: Cleanliness, room comfort

Snowbirds on way back to Canada

It was great! Location perfect as we were next door to the Food Park. Just a few minutes to airport as well. They made our dog feel special, and gave us doggy bags. They also had treats for purchase. Rooms are very basic, no hair dryer but the bed was very comfortable and room was quiet!
Stayed 1 night in Apr 2025

8/10 Good

Susan

Travelled with family
Liked: Cleanliness, room comfort
Little green oasis in the middle of Puerto Vallarta. Great for people travelling with a dog. Only complaint is that the place is a little worn out in places, but price reflects this. Great little cafe on site. All staff are very helpful.
Stayed 2 nights in Apr 2025

8/10 Good

Ascencion

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Jackson

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Theressa

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Apr 2025

10/10 Excellent

M

Liked: Cleanliness, property conditions & facilities
We had a great one night stay. Property was clean and safe and so welcoming for our two small dogs. Would definitely stay here again.
Stayed 1 night in Apr 2025

10/10 Excellent

hayley

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

QING

Quiet and good!
Stayed 7 nights in Mar 2025

6/10 Okay

Janice

Liked: Cleanliness
Lots of dog barking. Room needs upgrading. Walkable to many reataurants shops grocery.
Stayed 7 nights in Mar 2025

8/10 Good

Teresa Clark, Wilmington

Stayed 2 nights in Feb 2025

8/10 Good

PAUL, GOLDEN

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Feb 2025

10/10 Excellent

elna

Liked: Cleanliness, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Nathalie

Travelled with family, Travelled with pets
Liked: Cleanliness, amenities, property conditions & facilities
The room was typical older mexican style but very clean, functional with good a/c. The grounds were beautifuly kept with a manucured botanical garden that I enjoyed everyday. The staff was very friendly and helpful. I would like to say thank you to Carlos for all his help. He was the best!
Stayed 7 nights in Feb 2025

8/10 Good

Jose

Stayed 2 nights in Feb 2025

8/10 Good

Jennifer

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Dianne

Liked: Cleanliness, property conditions & facilities
It is like an oasis in a very noisey city.
Stayed 1 night in Feb 2025

10/10 Excellent

Xiomara, Bronx

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very nice staff. Quiet and quaint. Next to a good Food Park.
Stayed 2 nights in Feb 2025

10/10 Excellent

Douglas

Liked: Cleanliness, property conditions & facilities
The setting and location and quality of the resort is very good. My family stayed there in March 2001 when it was a best western and caked the Punta de luna It was great to have recently stayed there and we plan on coming back next January Can you give me some background or history of the resort and how you have apportioned the rooms, eg long term rentals, short stay thank you Doug
Stayed 9 nights in Jan 2025

6/10 Okay

Sandra

Stayed 1 night in Nov 2024