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Hotel Mousai Puerto Vallarta - All Inclusive - Adults Only

5.0 star property
Adults-only beachfront hotel with 4 outdoor pools

Photo gallery for Hotel Mousai Puerto Vallarta - All Inclusive - Adults Only

4 outdoor pools, pool cabanas (surcharge), pool umbrellas
Property video
View from room
Couples treatment room(s), sauna, hot tub, steam room, body treatments
Kayaking

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Breakfast included
  • All-inclusive
  • Spa
  • Parking included
  • Free Wi-Fi
The current price is AU$1,292
includes taxes & fees
4 Jan - 5 Jan 2026

Explore the area

View map
Carretera a Barra de Navidad Km. 7.5, Puerto Vallarta, JAL, 48270
  • Place, Garza Blanca Beach
    ‪3 min walk‬
  • Place, Playa Palmares
    ‪10 min walk‬
  • Place, Playa Esmerelda
    ‪10 min walk‬
  • Airport, Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪22 min drive‬

Room options

View all photos for Suite North

Egyptian cotton sheets, premium bedding, down duvets, minibar

Suite North

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Private outdoor hot tub
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Ceiling fan
Separate bedroom
Down duvet
  • 99 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite South

Egyptian cotton sheets, premium bedding, down duvets, minibar

Suite South

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Balcony
Private outdoor hot tub
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Egyptian cotton bed sheets
  • 99 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Two Double Beds North

Suite Two Double Beds North

Suite Two Double Beds North

Highlights

Balcony
Private outdoor hot tub
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Ceiling fan
Separate bedroom
Down duvet
  • 99 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 2 Double Beds

View all photos for Suite two Double Beds South

Egyptian cotton sheets, premium bedding, down duvets, minibar

Suite two Double Beds South

Highlights

Balcony
Private outdoor hot tub
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Ceiling fan
Separate bedroom
Down duvet
  • 99 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 3
  • 2 Double Beds

View all photos for Corner North

Corner North

Corner North

Highlights

Balcony
Private outdoor hot tub
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Premium bedding
Egyptian cotton bed sheets
  • 99 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Corner Suite South

Egyptian cotton sheets, premium bedding, down duvets, minibar

Corner Suite South

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Balcony
Private outdoor hot tub
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Ceiling fan
Separate bedroom
Down duvet
  • 99 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Ultra Suite North

Egyptian cotton sheets, premium bedding, down duvets, minibar

Ultra Suite North

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Private outdoor hot tub
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Egyptian cotton bed sheets
  • 126 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Ultra Suite South

Ultra Suite South

Ultra Suite South

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Private outdoor hot tub
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Egyptian cotton bed sheets
  • 99 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Ultra Corner Suite North

View from room

Ultra Corner Suite North

Highlights

Balcony
Private outdoor hot tub
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Egyptian cotton bed sheets
  • 126 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Ultra Corner Suite South

Egyptian cotton sheets, premium bedding, down duvets, minibar

Ultra Corner Suite South

Highlights

Balcony
Private outdoor hot tub
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Ceiling fan
Down duvet
  • 126 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for The Penthouse North

The Penthouse North

The Penthouse North

Highlights

Balcony
Private outdoor hot tub
Air conditioning
Kitchen
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 265 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Ultra Suite North

Egyptian cotton sheets, premium bedding, down duvets, minibar

Ultra Suite North

Highlights

Balcony
Private outdoor hot tub
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Egyptian cotton bed sheets
  • 142 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Two Suite South Connected

Egyptian cotton sheets, premium bedding, down duvets, minibar

Two Suite South Connected

Highlights

Balcony
Private outdoor hot tub
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Egyptian cotton bed sheets
  • 198 sq m
  • 2 bedrooms
  • Sea view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Two Ultra Suites South Connected

Egyptian cotton sheets, premium bedding, down duvets, minibar

Two Ultra Suites South Connected

Highlights

Balcony
Private outdoor hot tub
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Egyptian cotton bed sheets
  • 198 sq m
  • 2 bedrooms
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Two bedroom Master Suite South

Egyptian cotton sheets, premium bedding, down duvets, minibar

Two bedroom Master Suite South

Highlights

Balcony
Private outdoor hot tub
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Egyptian cotton bed sheets
  • 241 sq m
  • 2 bedrooms
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Ultra Suite Two Double Beds South

Egyptian cotton sheets, premium bedding, down duvets, minibar

Ultra Suite Two Double Beds South

Highlights

Balcony
Private outdoor hot tub
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Ceiling fan
Down duvet
  • 99 sq m
  • Sea view
  • Sleeps 3
  • 2 Queen Beds

About the area

Puerto Vallarta

A luxury stay in Puerto Vallarta awaits you at Hotel Mousai Puerto Vallarta - All Inclusive - Adults Only. Within just a 15-minute stroll, you'll find Bay of Banderas and Garza Blanca Beach. Highlights at this all-inclusive hotel include 9 restaurants, 4 outdoor swimming pools and a full-service spa. .A day of pampering at Spa Imagine can include massages, body wraps and body scrubs along with access to the sauna and hot tub. With 4 poolside bars and 5 lounge bars to choose from, you can enjoy a drink at the hotel. Spend the day at the beach where you'll find umbrellas, and enjoy the 2 outdoor tennis courts and 24-hour gym. Other amenities include free Wi-Fi in public areas and a snack bar/deli. Each morning free buffet breakfast is offered between 7:00 AM and noon. There's also free self parking, along with the convenience of a free beach shuttle. .Attractions within a 10-minute drive of this 5-property class South Zone hotel include Malecon and Playa Gemelas.

What's nearby

  • Garza Blanca Beach - 3 min walk - 0.3 km
  • Playa Palmares - 10 min walk - 0.9 km
  • Playa Esmerelda - 10 min walk - 0.9 km
  • Punta Negra Beach - 1 min drive - 2.0 km
  • Playa Gemelas - 4 min drive - 3.5 km

Getting around

  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.) - 42 min drive

Restaurants

  • ‪Blanca Blue Restaurant & Lounge - ‬11 min walk
  • The Rooftop at Hotel Mousai
  • ‪La Fuente - ‬6 min drive
  • ‪BocaDos stk - ‬4 min walk
  • ‪Amixtli - ‬4 min drive

About this property

Hotel Mousai Puerto Vallarta - All Inclusive - Adults Only

Adults-only beachfront hotel with 4 outdoor pools
Hotel Mousai Puerto Vallarta - All Inclusive - Adults Only is an all-inclusive hotel. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

You'll be playing in the surf in no time with a free ride on the hotel's complimentary beach shuttle. At Hotel Mousai Puerto Vallarta - All Inclusive - Adults Only, you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is available daily. There are 9 restaurants on site, along with a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 2 swim-up bars and 5 bars/lounges. Public spaces have free WiFi. This all-inclusive hotel also offers outdoor tennis courts, a health club and a rooftop terrace. Self parking is free.

Smoking is allowed in designated areas at this 5-star Puerto Vallarta hotel.

  • 145 guestrooms or units
  • 2 buildings
  • 9 dining venues
  • 4 bars by the pool
  • 2 swim-up bars
  • 5 bars or lounges
  • Conference rooms
  • Built in 2014
  • Buffet breakfast (free)
  • Deli
  • Terrace on the roof
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (surcharge)
  • Umbrellas for the pool
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Food/drink service (free)
  • Wedding services available
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • 1 conference room
Hotel Mousai Puerto Vallarta - All Inclusive - Adults Only offers 145 accommodations with outdoor private hot tubs and iPod docking stations. Rooms open to balconies. Beds feature Egyptian cotton sheets, down duvets and premium bedding. 55-inch flat-screen televisions come with DVD players and pay-per-view films. Espresso makers and minibars are provided. Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and toilets with an electronic bidet.

This Puerto Vallarta hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Spa Imagine has 8 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free beach shuttle
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to noon
  • 2 swim-up bars
  • 4 poolside bars
  • 5 bars/lounges
  • 9 restaurants
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • DAO - ChineseContemporary
  • Hiroshi - Japanese
  • NOI - Italian Cuisine
  • The Rooftop
  • The Terrace

Things to do

  • 2 outdoor tennis courts
  • 24-hour gym
  • 4 outdoor pools
  • Art gallery
  • Basketball
  • Beach volleyball
  • Designer stores
  • Ecotours
  • Evening entertainment
  • Full-service spa
  • Hiking/biking trails
  • Kayaking
  • Paddleboard
  • Piano
  • Racquetball/squash
  • Shopping
  • Snorkelling

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Meeting room

Outdoors

  • Beach towels
  • Beach umbrellas
  • Garden
  • In the mountains
  • On the bay
  • On the beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool cabanas (surcharge)
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • Lift (150 centimetre wide door)
  • Smooth flooring in public areas

More

  • 2 buildings
  • Ballroom
  • Banquet hall
  • Built in 2014
  • Communal living room
  • Designated smoking areas
  • Reception hall
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toilet with electronic bidet
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch flat-screen TV
  • DVD player
  • IPod dock
  • Pay films

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Meal delivery service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Electrical adapters
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MXN 2600 per vehicle (return, maximum occupancy 5)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector and outdoor lighting
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a smoke detector and outdoor lighting in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Mousai Puerto Vallarta Adults Only
Hotel Mousai Puerto Vallarta All Inclusive
Hotel Mousai Puerto Vallarta Adults Only All Inclusive
Hotel Mousai Puerto Vallarta - All Inclusive - Adults Only Hotel

Frequently asked questions

What is the cancellation policy at Hotel Mousai Puerto Vallarta - All Inclusive - Adults Only?

Hotel Mousai Puerto Vallarta - All Inclusive - Adults Only offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Mousai Puerto Vallarta - All Inclusive - Adults Only?

As of 28 Dec 2025, prices found for a 1-night stay for 2 adults at Hotel Mousai Puerto Vallarta - All Inclusive - Adults Only on 4 Jan 2026 start from AU$1,291.67, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Mousai Puerto Vallarta - All Inclusive - Adults Only?

Yep, Hotel Mousai Puerto Vallarta - All Inclusive - Adults Only has a free self car park.

Are there any beaches close to Hotel Mousai Puerto Vallarta - All Inclusive - Adults Only?

Yep, Hotel Mousai Puerto Vallarta - All Inclusive - Adults Only is a short 8-minute walk from Garza Blanca Beach. Fun beach activities include volleyball, snorkelling and kayaking. You can also find motor boats and boat tours.

Is there a spa on site at Hotel Mousai Puerto Vallarta - All Inclusive - Adults Only?

Yep, Spa Imagine is available for guests. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials.

Does Hotel Mousai Puerto Vallarta - All Inclusive - Adults Only have a pool?

Hotel Mousai Puerto Vallarta - All Inclusive - Adults Only has 4 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella.

What luxury perks are available at Hotel Mousai Puerto Vallarta - All Inclusive - Adults Only?

Hotel Mousai Puerto Vallarta - All Inclusive - Adults Only features 4 poolside bars, 4 outdoor pools and a full-service spa. All guestrooms come with Hot tubs, premium bedding and 24-hour room service.

What makes Hotel Mousai Puerto Vallarta - All Inclusive - Adults Only a romantic place to stay?

A hot tub and couples spa treatments, as well as Hot tubs and rainfall showerheads in the guestrooms, help set the scene for a romantic weekend at Hotel Mousai Puerto Vallarta - All Inclusive - Adults Only.

Is Hotel Mousai Puerto Vallarta - All Inclusive - Adults Only family-friendly?

No, Hotel Mousai Puerto Vallarta - All Inclusive - Adults Only is an adults-only property.

Are there hot tubs in the rooms at Hotel Mousai Puerto Vallarta - All Inclusive - Adults Only?

Yep, all rooms come with private hot tubs.

Does Hotel Mousai Puerto Vallarta - All Inclusive - Adults Only serve breakfast?

Yeah, complimentary buffet brekkie is available daily from 7:00 AM to noon.

Is there a free airport shuttle available at Hotel Mousai Puerto Vallarta - All Inclusive - Adults Only?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Hotel Mousai Puerto Vallarta - All Inclusive - Adults Only?

Relax with a coldie at the 4 poolside bars or 5 lounge bars, and grab a meal at Hotel Mousai Puerto Vallarta - All Inclusive - Adults Only's 9 restaurants.

What time are check-in & check-out at Hotel Mousai Puerto Vallarta - All Inclusive - Adults Only?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Hotel Mousai Puerto Vallarta - All Inclusive - Adults Only?

No, only service animals are allowed.

Hotel Mousai Puerto Vallarta - All Inclusive - Adults Only Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 125 out of 167 reviews
Rating 8 - Good. 14 out of 167 reviews
Rating 6 - Okay. 11 out of 167 reviews
Rating 4 - Poor. 5 out of 167 reviews
Rating 2 - Terrible. 12 out of 167 reviews

9.6/10

Cleanliness

8.8/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Paul

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 4 nights in Sep 2025

10/10 Excellent

Maurice

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

Ma Micaella Grace Ablan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay at Hotel Mousai! The whole staff made our stay very enjoyable, especially Alan, Lilith, and Miguel.
Stayed 3 nights in Aug 2025

10/10 Excellent

JORGE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

Anzhelika

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for couples
Stayed 4 nights in Jul 2025

6/10 Okay

Victoria

Travelled with family
Liked: Cleanliness
This is not a 5 diamond property. The hotel is outdated. The construction is next to the hotel and on the beach. The beach is 10min drive on a trolley to the adjustment hotel. Customer service is hit and miss. No activities or entertainment whatsoever. the beach is dirty but swimmable.The hotel is located remotely, 30min drive from the city.
Stayed 6 nights in Jun 2025

10/10 Excellent

John Ryder

Stayed 3 nights in Jul 2025

10/10 Excellent

eduardo

Liked: Cleanliness, staff & service, property conditions & facilities
Very well deserved review 10/10 no flaws
Stayed 3 nights in Jul 2025

10/10 Excellent

jacklyn

Stayed 4 nights in Jul 2025

10/10 Excellent

ARTYOM

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service , professional staff, great food , amazing view of rooftop pool , spa service is exceptional. will recommend
Stayed 5 nights in Jul 2025

10/10 Excellent

Hadassah Seleste

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was so kind an attentive loved how everyone was just positive and welcoming.. made our first time experience unforgettable...
Stayed 5 nights in Jun 2025

10/10 Excellent

Manuel

Stayed 7 nights in Jun 2025

10/10 Excellent

ANDREA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. No frills, just great drinks, delicious food, and amazing service.
Stayed 2 nights in Jun 2025

10/10 Excellent

Bernard

Stayed 6 nights in May 2025

6/10 Okay

Scott

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The booking on Expedia is extremely misleading. It says we get $90 resort credit per day. That is absolutely false. The hotel will not honor it.If you book an ultra north Tower suite, the pictures online are of the master suite South tower. We booked a corner ultra suite, and it is as pictured, however, when we were disappointed in the accommodations, we tried to switch rooms and they told us there were no rooms available, and Expedia show to have rooms available . The room is not what they have pictured. The food is excellent. The staff is very friendly. The management (Daniel specifically) was not accommodating at all when we brought up our issues, and was very condescending. I have stayed at this property many times and I’ve never been treated as poorly as he treated us. The next day the management addressed her issues but we never got a resort credit of $90 per day as advertised on Expedia.
Stayed 7 nights in May 2025

6/10 Okay

Osmel

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The property is not bad but you have to make appointment to eat very inconvenient!
Stayed 2 nights in May 2025

10/10 Excellent

Soheila

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
From the moment we arrived, the experience was exceptional. The staff were incredibly welcoming, professional, and attentive without being intrusive — they made us feel like VIPs throughout our visit. The food was an absolute highlight: beautifully presented, bursting with flavor, and clearly crafted with top-quality ingredients. Every dish was a work of art, and the sommelier’s wine pairing recommendations elevated the meal even further. The ambiance was pure luxury — elegant interiors, tasteful decor, and an atmosphere that was both sophisticated and comfortable. Whether you’re here for a special occasion or just to treat yourself, this place truly delivers a world-class experience. Highly recommended for anyone seeking fine dining, impeccable service, and a memorable stay or evening out!
Stayed 3 nights in Jan 2025

10/10 Excellent

Ramin

Stayed 4 nights in May 2025

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We loved the secluded resort area that was beautifully landscaped and lushly expansive! Took full advantage of the property, from hatha yoga to a 2.5 hour kayaking and snorkeling adventure to an enlightening kundalini yoga…every day was a new experience. The restaurants are incredible, views unmatched, and staff so welcoming.
View from our private beach anniversary dinner!
Flowers at sunset
Infinity pools everywhere!
Kayak and snorkel expedition to this rocky area (3 mile round trip)
Stayed 8 nights in May 2025

10/10 Excellent

Melissa

Stayed 4 nights in Apr 2025

6/10 Okay

Koryun Kory

Travelled with partner
Liked: Cleanliness, amenities
They did not honor the $75 daily resort credit. Staff was always trying to remind you to tip, making dining anytime uncomfortable and awkward. Some of the staff were rude.
Stayed 3 nights in May 2025

10/10 Excellent

linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exactly as i imagen it to be
Stayed 3 nights in May 2025

10/10 Excellent

Hortensia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Staff was absolutely everything!!! Our honeymoon was more than what we could have ever dreamed of here!! Perfection in everything!!!
Stayed 3 nights in May 2025

10/10 Excellent

Brent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay! I had a great experience.
Stayed 4 nights in Apr 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome experience and can’t wait to return. Was the first adults-only resort experience for me and my wife and we loved it. All of our prior vacations have been as a family (ie. with our kids) and it was really nice to vacation without kids around. No splashing around in the pool, no constant calls for mommy, etc. The
Stayed 5 nights in Apr 2025