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3.5 out of 5

"Staff were very good and accommodating. Checking in was a little confusing as there is no office as such. Tea/coffee facilities were available in a co ... " More

By a verified traveller on Fri 25 Nov 2022

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Hotel Description

At Prince of Wales Hotel you'll be steps from Great Barrier Reef and 2 km (1.2 mi) from Proserpine Museum. Highlights at this hotel include a restaurant, free self parking, and a bar/lounge.

This hotel offers free WiFi in public areas.

Places within a 15-minute drive of this 3-star Proserpine hotel include Norman Nature Refuge and Conway National Park.

Comfort Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$108* Per night/room 1 Feb. - 2 Feb.

Prince of Wales Hotel ratings based on 6 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Prince of Wales Hotel

Everyone (4) Couples (2)
4 out of 5
Staff were very good and accommodating. Checking in was a little confusing as there is no office as such. Tea/coffee facilities were available in a communal kitchen, however tea or tea bags were not available. Also I didn’t come prepared for shared bathroom not sure where or if this was mentioned anywhere in the list of amenities.

Posted by on 25 Nov. 2022

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4 out of 5

Posted by on 26 Oct. 2022

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3 out of 5
all right for the money paid for it

Posted by on 8 Oct. 2022

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5 out of 5
First impression was not too good but everything worked out perfectly. Very friendly staff and an excellent restaurant. Would stay there again

Posted by on 8 Aug. 2022

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Comment from Hotel Management

16 Aug. 2022 by Prince of Wales Hotel

Hi Peter, Appreciate your review. Hope see you again soon.

3 out of 5
A bit noisy

Posted by on 15 Jul. 2022

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Comment from Hotel Management

16 Aug. 2022 by Prince of Wales Hotel

Hi Judy, Thank you for your review.

2 out of 5

Posted by on 27 May 2022

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About the Prince of Wales Hotel

Location 34 Main St, Proserpine, QLD 4800

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Free self parking is available. Smoking is allowed in designated areas at this 3-star Proserpine hotel.

  • 10 guestrooms or units
  • Front desk (limited hours)
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Proserpine Station (0.5 km / 0.3 mi)
  • Parking: Free self parking

Room Amenities

Prince of Wales Hotel offers 10 air-conditioned accommodations with ceiling fans. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Bathrooms include showers with hydromassage showerheads. Housekeeping is provided on request.

  • Shower
  • Hydromassage showerhead
  • Housekeeping (on request)
  • Air conditioning
  • Ceiling fan

Food & Drink

Bistro - Onsite bistro. Guests can enjoy drinks at the bar. Happy hour is offered.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 10:00 PM

Special check-in instructions:

The front desk is open daily from 10:00 AM - 10:00 PM. If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 10:00 AM - 10:00 PM.
Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10:00 AM

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions. Contactless check-out is available. Enhanced food service safety measures are in place. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC).

  • No lifts
  • Debit cards
  • Staffed front desk
  • Smoke detector
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities on site
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Property follows sanitisation practices of COVID-19 Guidelines (CDC)
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of AUD 100 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

Hotel Names

  • Prince of Wales Hotel Hotel
  • Prince of Wales Hotel Proserpine
  • Prince of Wales Hotel Hotel Proserpine
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.