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4.4 out of 5

"Very relaxed, family friendly feel. I had space to park my boat with the added protection of security cameras. " More

By a verified traveller on Wed 22 Jan 2020

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Hotel Description

A family-friendly stay in the heart of Jubilee Pocket awaits you at Island Gateway Holiday Park. Within a 30-minute stroll, you'll find Conway National Park and Airlie Beach Market. Highlights at this campground include 2 outdoor swimming pools, 2 coffee shops/cafés, and a restaurant.

You can enjoy free WiFi, rice cookers, and desks, featured in all 39 accommodations. In-room dining is easy with amenities like refrigerators and microwaves.

The diner, Fair Dinkum Fish and Chip, is open for dinner. Enjoy the outdoor tennis court, spa tub, kids' swimming pool, and pool loungers. Added amenities include free WiFi in public areas and laundry facilities. Each morning to-go breakfast is served between 7:00 AM and 9:00 AM. There's also extended parking, along with the convenience of an airport shuttle.

With a stay at this 3.5-star Jubilee Pocket campground, you'll be 2.3 km (1.4 mi) from Airlie Beach Lagoon and 4.6 km (2.8 mi) from Cannonvale Beach.

Powered Ensuite Site ( Must bring own TENT or Van, No Cabin, Linen or Beds Provided)

Bed Count 2 Twin Beds Maximum Occupancy 4 Max
AU$60* Per night/room 6 Aug. - 7 Aug.

Garden Villa, 2 bedroom, 6 person, spa tub, balcony, non-smoking

Bed Count 1 Queen Bed Maximum Occupancy 6 Max

Garden Villa, 1 bedroom, 2 person, balcony, non-smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

5 person motel room. 1 bedroom, kitchenette, ensuite, non-smoking.

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

Stand Alone Cabin, 1 bedroom, kitchenette, balcony, non-smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Tropical Villa, 2 bedrooms (2 queens), kitchen, non smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Island Gateway Holiday Park ratings based on 112 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Island Gateway Holiday Park

Everyone (51) Couples (16) Students (1) Family (43)
5 out of 5
Very relaxed, family friendly feel. I had space to park my boat with the added protection of security cameras.

Posted by on 22 Jan. 2020

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5 out of 5

Posted by on 17 Jan. 2020

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4 out of 5
We stayed in a 2 bedroom villa which was perfect for our needs and was impressed with the amount of storage cupboards throughout the villa. Only downside was that we found the beds uncomfortable. Reception staff are friendly and accommodating. Perfect location and close to everything including a walk across the road to The Jubilee Tavern for well priced and delicious meals. Would definitely stay again but would bring a matress topper next time for the beds.

Posted by , from Townsville on 3 Jan. 2020

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Comment from Hotel Management

4 Jan. 2020 by Meera - Manager

Thanks Anita. We are looking at replacing quite a few mattresses so have taken note of your feedback, that's helpful to know! Glad to hear that you found our staff welcoming and enjoyed the rest of your stay.

5 out of 5

Posted by on 24 Nov. 2019

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Comment from Hotel Management

6 Dec. 2019 by Meera - Manager

Thanks for the great review!

5 out of 5

Posted by on 11 Nov. 2019

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Comment from Hotel Management

22 Nov. 2019 by Meera - Manager

Great to hear - hope to see you again/1

5 out of 5
Great place to stay with neat and clean self contained cabins. Friendly helpful staff.

Posted by on 31 Oct. 2019

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Comment from Hotel Management

6 Dec. 2019 by Meera - Manager

Lovely to hear - thank you!

5 out of 5

Posted by on 15 Aug. 2019

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Comment from Hotel Management

16 Aug. 2019 by Meera - Manager

Great to hear - thanks so much!

4 out of 5

Posted by on 12 Aug. 2019

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Comment from Hotel Management

14 Aug. 2019 by Meera - Manager

Thank you - great to hear. Let us know of any suggestions you have to make your experience here even better!

5 out of 5
Modern and clean facilities, clean and well appointed cabin.

Posted by on 9 Jul. 2019

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Comment from Hotel Management

11 Jul. 2019 by Meera - Manager

Thanks - that is great to hear!

5 out of 5

Posted by on 4 Jul. 2019

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Comment from Hotel Management

11 Jul. 2019 by Meera - Manager

Wonderful - thanks so much.

Property Features

Island Gateway Holiday Park offers its guests 2 outdoor swimming pools, an outdoor tennis court, a spa tub, and a children's pool. There's a restaurant on site, as well as 2 coffee shops/cafés and a grocery/convenience store. You'll find a business center on site. A computer station is on site and WiFi is free in public spaces. A library, a terrace, and tour/ticket assistance are also featured at the family-friendly Island Gateway Holiday Park. You'll have access to the indoor pool and health club at a partner property. An airport shuttle (available 24 hours) is available for a fee. Smoking is allowed in designated areas at this 3.5-star Jubilee Pocket campground.

  • 39 guestrooms or units
  • 2 coffee shops
  • Dining venue
  • Poolside lounge chairs
  • Business facilities
  • Breakfast available (surcharge)
  • Self-service laundry
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Tour and ticket information
  • Library
  • Convenience store
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 2
  • Children's pool
  • Free WiFi
  • Outdoor tennis court
  • Grocery/convenience store
  • Laundry facilities
  • Playground on site
  • Miniature golf on site
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Long-term parking (surcharge) , Free parking nearby

Transport

  • Airport: Proserpine, QLD (PPP-Whitsunday Coast) (40.8 km / 25.3 mi)
  • Property shuttles: Airport shuttle
  • Parking: Extended parking available for a surcharge

Room Amenities

Island Gateway Holiday Park offers 39 accommodations. Guests can surf the web using the complimentary wireless Internet access. Refrigerators, microwaves, and rice cookers are provided.

  • Refrigerator
  • Microwave
  • Rice cooker
  • Desk

Food & Drink

For a fee, guests can enjoy to-go breakfast daily from 7:00 AM to 9:00 AM.

90 Mile Coffee Van - This coffee shop overlooks the garden.

Fair Dinkum Fish and Chip - Overlooking the garden, this diner serves dinner only. Open select days.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 6:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

There is no front desk at this property. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions. Guests can access their accommodation through a private entrance. For more details, please contact the property using the information on the booking confirmation.

24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

This property does not have a front desk. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 6 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information. Guests can access their accommodation through a private entrance. For more details, please contact the property using the information on the booking confirmation.

Airport transportation is offered on request 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are available for AUD 10.0 per stay.

Pet Policy

  • No pets allowed

Policies

This property does not provide bed linens for the "Tent, 2 Single Beds (Campotel)" room type.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Onsite parties or group events are strictly prohibited. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation.

  • Noise-free rooms not guaranteed
  • UnionPay
  • Private entrance
  • Events/parties not allowed
  • No lifts
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between AUD 5 and AUD 15 per person (approximately)
  • Airport shuttle fee: AUD 36 per person (roundtrip)
  • Airport shuttle fee per child: AUD 20 (roundtrip), (from 4 to 14 years old)
  • Extended parking fee: AUD 10.00 per day
  • Crib (infant bed) fee: AUD 10.0 per stay
  • Credit card charges are subject to a surcharge of 1.35 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Island Gateway Holiday Park
  • Island Gateway Holiday Park Cabin
  • Island Gateway Holiday Park Cabin Jubilee Pocket
  • Island Gateway Holiday Park Jubilee Pocket
  • Island Gateway Holiday Park Campground Jubilee Pocket
  • Island Gateway Holiday Park Campground
  • Island Gateway Holiday Park Campsite Jubilee Pocket
  • Island Gateway Holiday Park Campsite
  • Gateway Park Jubilee Pocket
  • Island Gateway Jubilee Pocket
  • Island Gateway Holiday Park Campsite
  • Island Gateway Holiday Park Jubilee Pocket
  • Island Gateway Holiday Park Campsite Jubilee Pocket

You should know

  • Island Gateway Holiday Park offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.