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5.0 out of 5

"The seclusion and the ambience of the property was great " More

By a verified traveller on Sat 30 Jan 2021

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Hotel Description

A luxury stay in Palm Grove awaits you at Seclude Rainforest Retreat. You'll be within a 15-minute walk of Conway National Park and 4.9 km (3.1 mi) from Cedar Creek Falls. Highlights at this romantic property include an outdoor swimming pool, and in-room kitchens and private spa tubs.

All 5 individually decorated villas feature flat-screen TVs with satellite channels, and you can enjoy free WiFi, free wired Internet, and furnished balconies. Room service is available and kitchens come with refrigerators, microwaves, and dishwashers, so in-room dining is easy. Nice touches to enhance your stay include rainfall showerheads and designer toiletries, while premium bedding and pillow menus invite a good night's rest. IPod docks, private yards, and espresso makers are also available. Weekly housekeeping is available.

A day of pampering can include deep-tissue massages, hot stone massages, and facials. At the property's own poolside bar or lounge bar, you can enjoy a drink. Enjoy the spa tub and pool loungers as well as access to game viewing and free bike rentals. Added amenities include free WiFi in public areas and laundry facilities. Full breakfast is available daily between 7 AM and noon. There's also free self parking, along with the convenience of an airport shuttle.

With a stay at this 4.5-star Palm Grove property, you'll be 32.7 km (20.3 mi) from Airlie Beach Lagoon.

Hillside Haven

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$223* Per night/room 6 Aug. - 7 Aug.

Bamboo Retreat

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Acacia Lodge

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Seclude Rainforest Retreat ratings based on 31 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Seclude Rainforest Retreat

Everyone (10) Couples (21)
5 out of 5
The seclusion and the ambience of the property was great

Posted by on 30 Jan. 2021

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Comment from Hotel Management

30 Jan. 2021 by Tony

Thank you for your review and thanks for staying. Yvette and I are glad you enjoyed your stay.

5 out of 5
My husband and I stayed here over the weekend while attending a show in Airlie. I wish I had of booked two nights!!! Check in was easy, and a lift up to our room in the golf buggy was fun! Some things to keep in mind if you are looking at staying here: Limited wifi. 1GB per day for use and no phone reception. Great if you want to switch off for a weekend!! Limited power. Aircon can only be on in either bedroom or lounge room, not both at the same time. Worked okay for us as there was a lovely breeze. Cooking facilities: there is a single hot plate, microwave/oven and heaps of kitchen utensils available. There is also a BBQ available for use in the pool area. Bore water: I didn't specifically confirm it is bore water but going by the pump at the entrance to the property, they use bore water. It has a very slight taste but nothing too bad. If you are fussy with your water, make sure you bring some bottles. The hot tub/bath is amazing. So nice to sit out on the patio at night under the lovely fairy lights and enjoy a beverage. The shower head is also spectacular. If I didn't feel so bad for using too much water I could have stayed in there all night! All in all, we both really enjoyed our time here. Hopefully something else brings us back to Airlie soon so we can come back!! Thank you host :)

Posted by , from Queensland on 26 Oct. 2020

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Comment from Hotel Management

26 Oct. 2020 by Tony

Thanks for your great review Katelyn. So glad you enjoyed your stay here. Just a note about the water though, people don't need to bring bottled water with them. Our water is where bottled water comes from! It is taken 31m down through solid rock caught from the adjacent rainforests. It is also lab tested and has been found to be not only acceptable but extremely pure with virtually no e-coli present as well as many other nasties that are sometimes found in other water. Also - no chlorine or fluoride has been added to make it fit for drinking as it is safe without needing it. Maybe the different taste is because it hasn't got chlorine added? I know when I stay is some city areas I can really taste the chlorine in the water sometimes. That aside, it's great that you enjoyed your stay here and we hope to see you back sometime in the future :-) . Kind regards Tony

5 out of 5
Perfect place to getaway from the world! Stunning! Amazing hosts. Will definitely return

Posted by , from Mackay on 8 Aug. 2020

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Comment from Hotel Management

8 Aug. 2020 by Tony

Thanks Tammy - will look forward to seeing you again.

5 out of 5

Posted by on 28 Jun. 2020

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Comment from Hotel Management

11 Aug. 2020 by Tony

Thanks for your great rating!

5 out of 5
The retreat was surrounded in a forest environment as the name says and offered an opportunity to relax in a private setting with nature. The accommodation was fantastic and very clean with its own spa bath to finish each day. The pool was also very clean and over all a must do when going to Airlie Beach.

Posted by on 24 Sep. 2019

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Comment from Hotel Management

25 Sep. 2019 by Tony

Thanks for your review. So great that you enjoyed your stay here :-) .

5 out of 5
It was beautiful and peaceful. Perfect romantic weekend

Posted by on 4 Aug. 2019

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Comment from Hotel Management

4 Aug. 2019 by Tony

Thanks for your review. We hope you return in the future!

5 out of 5
The surroundings are beautiful. The owners Tony & Yvette were lovely and welcoming. The privacy that Seclude offers is unparalleled, it really is a retreat away from it all!

Posted by on 3 Jan. 2019

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Comment from Hotel Management

8 Jan. 2019 by Tony

Thanks for your review - glad you enjoyed your stay here

5 out of 5

Private, quiet, relaxing

Pros: Quality, privacy, facilities, music & movie selection
Cons: Not sure I have anything to add here
Location: Location is private but not far from cedar creek falls or trip to airlie or prosperpine if want to venture out but why it is all about relaxing
So enjoyable. A great parents retreat to get away from the grind of daily life and pressures. Atmosphere is amazing. Facilities are great and private.

Posted by on 8 Aug. 2018

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Comment from Hotel Management

8 Aug. 2018 by Tony

Thanks for your review and we are very happy you enjoyed your stay here

5 out of 5
Absolutely prefect! I was so impressed with the quality and detail put into the villas and pool area. We will be back!

Posted by on 13 May 2018

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Comment from Hotel Management

16 May 2018 by Yvette

Thank you so much for your positive review. We really appreciate the feed back.

5 out of 5

Absolutely Heavn

My boyfriend proposed to me on the balcony of the hillside haven villa & I could not of dreamt up a better location. From friendly hosts to beautiful amenities & waking up to a beautiful fog in the air it was absolute bliss

Posted by , from Mackay on 25 Jul. 2017

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Comment from Hotel Management

30 Jul. 2017 by Tony

Congratulations Rach - we are very happy for you both and pleased that your stay at our Hillside Haven Villa provided a special place for it

Property Features

Seclude Rainforest Retreat offers its guests an outdoor pool, a spa tub, and complimentary bicycles. Public spaces have free WiFi. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A terrace, tour/ticket assistance, and barbecue grills are also featured at the luxury Seclude Rainforest Retreat. Self parking is free. This 4.5-star Palm Grove villa is smoke free.

  • 1 floor
  • 5 guestrooms or units
  • 5 buildings
  • Built in 2011
  • Bar by the pool
  • Bar or lounge
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Tour and ticket information
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • No smoking on site

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Proserpine, QLD (PPP-Whitsunday Coast) (35.1 km / 21.8 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Seclude Rainforest Retreat offers 5 air-conditioned accommodations with private spa tubs and iPod docking stations. Rooms open to furnished balconies. Each accommodation is individually furnished and decorated. Beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. Accommodations at this 4.5-star villa have kitchens with full-sized refrigerators/freezers, microwaves, cookware/dishes/utensils, and dishwashers. Bathrooms include showers with rainfall showerheads, designer toiletries, complimentary toiletries, and hair dryers. This Palm Grove villa provides complimentary wired and wireless Internet access. Flat-screen televisions come with satellite channels. Additionally, rooms include espresso makers and ceiling fans. Housekeeping is provided weekly.

  • Private hot tub
  • In-room kitchen
  • Private balcony (furnished)
  • IPod dock
  • In-room dining (limited hours)
  • Private outdoor space
  • Flat-screen television
  • Satellite channels
  • Refrigerator (full size)
  • Microwave
  • Oven
  • Dishwasher
  • Espresso maker
  • Kitchenware
  • Egyptian cotton linens
  • Pillow options
  • Shower
  • Rainfall showerhead
  • Housekeeping (weekly)
  • Hair dryer
  • Designer toiletries
  • Telephone
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor

Food & Drink

For a fee, guests can enjoy full breakfast daily from 7 AM to noon.

Room service (during limited hours) is available.

Spa Services

  • Facial treatments
  • Massages
  • Hot stone massage
  • Deep tissue massage

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 7 PM

Special check-in instructions:

The front desk is open daily from 8 AM - 7 PM. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 8 AM - 7 PM.
Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • No lifts
  • Minimum guest age is 18
  • Caters to adults only
  • Staffed front desk
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guests' stays
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property does not follow sanitisation practices of any association

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between AUD 22 and AUD 35 per person (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Seclude Rainforest Retreat
  • Seclude Rainforest Retreat Palm Grove
  • Seclude Rainforest Retreat Villa
  • Seclude Rainforest Retreat Villa Palm Grove
  • Seclu Rainforest Retreat
  • Seclude Rainforest Retreat Villa
  • Seclude Rainforest Retreat Palm Grove
  • Seclude Rainforest Retreat Villa Palm Grove

You should know

  • Reservations are needed for massage services. For reservations, contact the villa before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.