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4.7 out of 5

"The property was clean, generous sized rooms, central to everything and very friendly and helpful staff. " More

By a verified traveller on Sun 27 Sep 2020

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Hotel Description

A luxury stay in the heart of Port Macquarie awaits you at Macquarie Waters Boutique Apartment Hotel. Within steps you'll find Port Macquarie Museum and Port Macquarie Courthouse. Highlights at this hotel include 2 spa tubs, a restaurant, and an outdoor swimming pool.

All 49 rooms feature LCD TVs with cable channels, and you can enjoy free WiFi, furnished balconies, and coffee/tea makers. Room service, free long-distance calls, and free local calls are also available.

The restaurant, The Corner Restaurant, is open for breakfast and lunch. Additionally, you'll find free WiFi in public areas and laundry facilities. Each morning cooked-to-order breakfast is served between 7:00 AM and 11:00 AM. There's also the convenience of free self parking.

Sights within a 10-minute walk of this 4.5-star Port Macquarie hotel include Glasshouse Cultural Centre and St Thomas Anglican Church.

Small Hotel Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$181* Per night/room 12 Oct. - 13 Oct.

Apartment, 2 Bedrooms, Water View

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Apartment, 2 Bedrooms

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Apartment, 3 Bedrooms

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Hotel Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Spa View Apartment, 1 Bedroom

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Macquarie Waters Boutique Apartment Hotel ratings based on 647 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Macquarie Waters Boutique Apartment Hotel

Everyone (268) Couples (287) Business (1) Family (94)
5 out of 5
The property was clean, generous sized rooms, central to everything and very friendly and helpful staff.

Posted by on 27 Sep. 2020

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4 out of 5
This is a very central hotel with great accommodation My only critique would be that the facilities need updating The furniture, TV, etc would benefit from major update Excellent spa however

Posted by , from Sydney on 27 Jul. 2020

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5 out of 5
Friendly and helpful staff. Allowed a late check out no prob.

Posted by on 9 Mar. 2020

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5 out of 5
Great location in the heart of Port Macquarie close to everything!

Posted by on 13 Feb. 2020

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5 out of 5
We loved everything in this place. Fantastic apartment ans service , we had an awesome family getaway. We will definitely come back.

Posted by on 26 Jan. 2020

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Comment from Hotel Management

26 Jan. 2020 by Manager

Thank you for your outstanding review on your time spent with us. We are so pleased to hear that you enjoyed your family holiday and we cannot wait to have you stay with us again. All the best for 2020. See you soon.

5 out of 5

Posted by on 15 Nov. 2019

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Comment from Hotel Management

10 Dec. 2019 by Manager

Thank you for your review. We hope to welcome you back again one day. Kindest regards, Macquarie Waters Management.

5 out of 5
Spacious room with everything that we required. Amenities were good

Posted by on 3 Nov. 2019

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Comment from Hotel Management

5 Nov. 2019 by Manager

Thank you for your review. We are so pleased to hear you enjoyed your stay and our spacious rooms and good amenities. We look forward to welcoming you back again one day. Kindest regards, Macquarie Waters Management.

2 out of 5
The property is clean and the staff friendly and helpful. The location is within walking distance of the main area with a great coffee shop/restaurant downstairs. However, based on the photos one wild expect the property to have views of the ocean. Having paid close to $300 a night and not having a view, and being blocked by the ugly orange building right in front, was so disappointing, not to mention the terrible traffic noise. I could have had a more relaxing holiday staying home actually! The check in person said “oh, the money shot is taken from the roof but none of our apartments really have a proper ocean view... better views on higher levels but nothing that is not partially obstructed”. I was soooo disappointed and really this ruined the holiday that I had planned. The photos are misleading and should not be showing what is not provided.

Posted by on 9 Oct. 2019

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Comment from Hotel Management

10 Oct. 2019 by Manager

Thank you for your recent review on your stay here at Macquarie Waters. We were so pleased to hear that our property was clean and our staff friendly. As you have submitted your review anonymously I would like to talk with you more about what room you stayed in and the images that you saw online as we do our best not to mislead our guests but also showcase what we have to offer in the hotel. I am disappointed to hear that it ruined your holiday and do apologise that our images may have mislead you. I really hope to hear from you soon so that we can discuss your review. Thank you and Kind regards, Jessica Hotel Manager

5 out of 5
very central to everything. would recommend to anyone to stay here

Posted by on 21 Sep. 2019

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Comment from Hotel Management

5 Nov. 2019 by Manager

Thank you for your review. We are so pleased to hear you enjoyed your stay and the amazing location of our property. We look forward to welcoming you back again one day and thank you for recommending us to your family and friends. Kindest regards, Macquarie Waters Team

5 out of 5
Very good property. Convenient location. Extremely friendly staff.

Posted by on 18 Sep. 2019

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Comment from Hotel Management

5 Nov. 2019 by Manager

Thank you for your review. We are so pleased to hear you enjoyed your stay and all aspects of it. We look forward to welcoming you back again one day. Kindest regards, Macquarie Waters Team.

About the Macquarie Waters Boutique Apartment Hotel

Location 11 Clarence Street, Port Macquarie, NSW 2444

Property Features

There's a restaurant on site. WiFi is free in public spaces. Macquarie Waters Boutique Apartment Hotel offers its guests 2 spa tubs and an outdoor pool. A terrace, tour/ticket assistance, and barbecue grills are also featured at the luxury Macquarie Waters Boutique Apartment Hotel. Free self parking is available. This 4.5-star Port Macquarie hotel is smoke free.

  • 49 guestrooms or units
  • Dining venue
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Express check-out
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Terrace
  • BBQ grill(s)
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Port Macquarie, NSW (PQQ) (5.9 km / 3.7 mi)
  • Parking: Free self parking

Room Amenities

Macquarie Waters Boutique Apartment Hotel offers 49 air-conditioned accommodations with coffee/tea makers and irons/ironing boards. Rooms open to furnished balconies. LCD televisions come with cable channels. This Port Macquarie hotel provides complimentary wireless Internet access. Business-friendly amenities include phones; local and long-distance calls are complimentary (restrictions may apply).

  • Private balcony (furnished)
  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Coffee maker
  • Rollaway beds (surcharge)
  • Long distance calls (free)
  • Local calls (free)
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to 11:00 AM.

The Corner Restaurant - This restaurant serves breakfast and lunch.

Room service (during limited hours) is available.

Nearby Activities

2 spa tubs are on site along with an outdoor pool.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open during the following times:

  • Monday - Friday: 8:00 AM - 6:00 PM
  • Saturday - Sunday: 9:00 AM - 3:00 PM
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information. Front desk staff will greet guests on arrival.

Reception hours on public holidays are 8 AM-4 PM.

This property's front desk is open during the following times:

  • Monday - Friday: 8:00 AM - 6:00 PM
  • Saturday - Sunday: 9:00 AM - 3:00 PM
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours will receive an email with special check-in information and lockbox information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 50 per night.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and guest safety measures are currently in place.The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Contactless check-in and contactless check-out are available.The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitization guidelines.

  • Property is cleaned with disinfectant
  • Service animals are allowed
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Staffed front desk
  • Contactless check-in is available
  • Guests will receive an email with special check-in instructions
  • Property confirms they are implementing enhanced cleaning measures
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Debit cards
  • Property confirms they are implementing guest safety measures
  • Property uses a professional cleaning service
  • No gap period between guests' stays
  • Contactless check-out is available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: AUD 22 per person (approximately)
  • Rollaway bed fee: AUD 50 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Macquarie Waters
  • Macquarie Waters Boutique
  • Macquarie Waters Boutique Hotel
  • Macquarie Waters Boutique Apartment Hotel
  • Waters Boutique Apartment Hotel
  • Waters Boutique
  • Macquarie Waters Boutique
  • Macquarie Waters Boutique Apartment Hotel Hotel
  • Macquarie Waters Boutique Apartment Hotel Port Macquarie
  • Macquarie Waters Boutique Apartment Hotel Hotel Port Macquarie

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.