For customer service, call us toll-free at 1-800-397-3342. For customers outside the US, please call 1-404-728-8787. International calling rates will apply.
"I liked the location and the property was new and modern. I didn't like the fact I booked for a balcony and when I got there the balcony was enclosed
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At Mantra The Observatory you'll be within steps of Port Macquarie Astronomical Association Observatory and Town Beach. Highlights at this beach hotel include a restaurant, an indoor swimming pool, and free self parking.
You can enjoy free WiFi, balconies, and flat-screen TVs, featured in all 85 rooms. Hair dryers, irons/ironing boards, and designer toiletries are also available. Weekly housekeeping is available.
The seafood restaurant, Scampi's Seafood, is open for lunch and dinner. At the hotel's own bar/lounge, you can stop for a drink. Enjoy the spa tub and sauna. Other amenities include free WiFi in public areas, a coffee shop/café, and laundry facilities.
Sights within a 10-minute walk of this 3.5-star Port Macquarie hotel include Mid North Coast Maritime Museum and Oxley Beach.
Mantra The Observatory ratings based on 434 Verified Reviews
Review Summary
4.5
out of 5
4.5 out of 5.0
Room cleanliness4.5 out of 5.0
Service & staff4.5 out of 5.0
Room comfort4.0 out of 5.0
Hotel condition4.5 out of 5.0
Guest reviews for Mantra The Observatory
Everyone (197)Couples (171)Family (65)
3 out of 5
I liked the location and the property was new and modern. I didn't like the fact I booked for a balcony and when I got there the balcony was enclosed and then when I asked for a change they did this only when I asked for a refund. The new room had an open balcony but it was shared with a barrier between the two properties
Posted by Chris, from Sydney on 15 Sep. 2020
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5 out of 5
Great place to stay right on the beach and close to town.
Posted by Grant., from Newcastle on 14 Sep. 2020
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3 out of 5
Bed was very comfortable, great ocean views, great shower. Room smelt of cigarettes on arrival, room badly needs a freshen up. Unfortunately at 2am someone above us was moving furniture and was very load in our room and woke my wife and I up.
Posted by YLTDY, from Port Macquarie on 2 Aug. 2020
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5 out of 5
Have stayed here a few times and alway had a fabulous time. Always clean, great amenities and friendly staff
Posted by James, from Sydney on 16 Jul. 2020
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4 out of 5
Posted by R, from Sydney on 10 Jul. 2020
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4 out of 5
Posted by a verified traveller on 12 Jun. 2020
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5 out of 5
Proximity to beach and good walking distance to town and other beaches. Friendly staff. Well appointed and clean apartments.
Posted by a verified traveller on 4 Jun. 2020
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5 out of 5
Great location and very spacious. Friendly staff and great amenities.
Posted by a verified traveller on 16 Mar. 2020
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2 out of 5
The property was across from the beach - gorgeous. Unfortunately the 2 bedroom unit did not have aircon in the bedrooms. As it was quite hot we opened the sliding doors - only to be eaten alive by mosquitos. The aircon in the lounge did not cool the bedrooms. The main bed needed replacing and it sloped towards the bedhead. Horrid
The shower had mold growing on the grount - needed Domestos.
The lifts are a nightmare, as they are extremely small and you need them to reach the car park - when many people are wanting them. There are not enough lifts. The pool looks gorgeous in the photos but is poking and hot inside - daughter found wound coverings in the water ewwww..... Will not stay here again!
Posted by Brenda, from Medowie on 3 Mar. 2020
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Comment from Hotel Management
10 Mar. 2020
by Amy
Thank you for taking the time to provide feedback on your recent stay. I am sorry you were disappointed with some aspects of your stay. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. I have passed along your feedback to our housekeeping manager so that she can address these issues with her team members.
I hope that you enjoyed the rest of your time in Port Macquarie.
4 out of 5
I liked the beach view. Rooms were spacious. Parking was easy and free. Indoor pool is very nice
Mantra The Observatory offers its guests an indoor pool, a spa tub, and a sauna. There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A terrace, tour/ticket assistance, and barbecue grills are also featured at Mantra The Observatory. Free self parking is available. This 3.5-star Port Macquarie hotel is smoke free.
85 guestrooms or units
7 levels
3 buildings
Built in 2009
Dining venue
Bar or lounge
Coffee shop
Charging station for electric cars
Dry cleaning
Self-service laundry
Tour and ticket information
Terrace
BBQ grill(s)
Elevator
No smoking on site
Family Friendly Amenities
Indoor pool
Free WiFi
Laundry facilities
Internet
Available in all rooms:
Free WiFi
Available in some public areas:
Free WiFi
Parking
Free self parking
Transport
Parking: Free self parking
Room Amenities
Mantra The Observatory offers 85 accommodations with designer toiletries and hair dryers. Rooms open to balconies. Flat-screen televisions are featured in guestrooms. This Port Macquarie hotel provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided weekly.
Private balcony
Flat-screen television
Kitchenware
Housekeeping (weekly)
Hair dryer
Designer toiletries
Iron and ironing board
Climate control (air conditioning)
Connecting rooms available
Food & Drink
Scampi's Seafood - This seafood restaurant serves lunch and dinner.
Milkbar Town Beach - This café serves breakfast only. Open daily.
Hotel Policies
Check-in
Check-in time starts at 2 PM
Check-in time ends at 7 PM
Minimum check-in age is: 18
Special check-in instructions:
The front desk is open during the following times:
Monday - Friday: 7:30 AM - 7 PM
Saturday - Sunday: 8 AM - 7 PM
Front desk staff will greet guests on arrival.
This property's front desk is open during the following times:
Monday - Friday: 7:30 AM - 7 PM
Saturday - Sunday: 8 AM - 7 PM
Front desk staff will greet guests on arrival.
Check-out
Check-out by 10 AM
Payment types
Children and extra beds
Children are welcome.
Rollaway/extra beds are not available.
Cribs (infant beds) are not available.
Pet Policy
No pets allowed, but service animals are welcome
Policies
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place and guests are provided with hand sanitizer.Contactless check-out is available.The property affirms that it follows sanitization practices of ALLSAFE (Accor Hotels) guidelines.
Service animals are allowed
Service animals are exempt from fees/restrictions
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property is cleaned with disinfectant
Protective clothing is available for guests
Masks are available for guests
Guests are provided with free hand sanitiser
Staffed front desk
Social distancing measures are in place
No rollaway/extra beds available
No cots (infant beds) available
Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
Property confirms they are implementing enhanced cleaning measures
Debit cards
Fees
Guests will be asked to pay the following charges at the property:
Deposit: AUD 200.00 per stay
We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Credit card charges are subject to a surcharge of 3 percent
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
Observatory Hotel
Observatory Hotel Port Macquarie
Observatory Port Macquarie
Observatory Resort Port Macquarie
The Observatory Hotel Port Macquarie
Observatory Aparthotel Port Macquarie
Observatory Aparthotel
Mantra Observatory Hotel Port Macquarie
Mantra Observatory Hotel
Mantra Observatory Port Macquarie
Mantra Observatory
Mantra Observatory Aparthotel Port Macquarie
Mantra Observatory Aparthotel
Mantra The Observatory Hotel
Mantra The Observatory Port Macquarie
Mantra The Observatory Hotel Port Macquarie
You should know
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
