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Ponce Plaza Hotel & Casino

3.5 star property

Photo gallery for Ponce Plaza Hotel & Casino

Lobby
Lobby sitting area
Standard Room, 1 King Bed
Front of property
Outdoor pool, pool umbrellas, pool loungers

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View map
Reina Street, Ponce, 00731
  • Place, Plaza of Delights
    ‪1 min walk‬
  • Place, Cathedral of Our Lady of Guadalupe
    ‪1 min walk‬
  • Place, Parque de Bombas
    ‪3 min walk‬
  • Airport, Ponce (PSE-Mercedita)
    ‪10 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

8.8 out of 10
Excellent
(31 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(39 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, 2 Queen Beds

Standard Double Room, 2 Queen Beds

Standard Double Room, 2 Queen Beds

9.8 out of 10
Exceptional
(36 reviews)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Single Room

Junior Single Room

Junior Single Room

9.4 out of 10
Exceptional
(18 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the area

Ponce

Ponce Plaza Hotel & Casino puts you in the heart of Ponce, within steps of Casa Armstrong-Poventud and Cathedral of Our Lady of Guadalupe. Highlights at this historic hotel include in-room free WiFi, balconies and LCD TVs. .The coffee shop, Melao, is open for breakfast, brunch and lunch. Enjoy the outdoor swimming pool, gym and pool loungers. Additionally, you'll find a casino, free Wi-Fi in public areas and a coffee shop/cafe. Each morning cooked-to-order breakfast is served between 7:00 AM and 10 AM. There's also the convenience of self parking. .Sights within a 10-minute walk of this 3.5-property class Ponce Centro hotel include Parque de Bombas and Teatro la Perla.

What's nearby

  • Cathedral of Our Lady of Guadalupe - 1 min walk - 0.0 km
  • Plaza of Delights - 1 min walk - 0.0 km
  • Cathedral of Our Lady of Guadeloupe - 1 min walk - 0.2 km
  • Parque de Bombas - 3 min walk - 0.3 km
  • Teatro la Perla - 5 min walk - 0.5 km

Getting around

  • San Juan (SJU-Luis Munoz Marin Intl.) - 85 min drive

Restaurants

  • ‪Utopia Gift Shop & Cafe - ‬1 min walk
  • ‪Melao Coffee Shop - ‬1 min walk
  • ‪Gallo Espresso - ‬2 min walk
  • ‪Chango - ‬4 min walk
  • ‪Jalapeño's Cantina & Tacos - ‬2 min walk

About this property

Ponce Plaza Hotel & Casino

There's a coffee shop/cafe on site. WiFi and wired Internet are free in public spaces. Ponce Plaza Hotel & Casino offers its guests an outdoor pool and a fitness centre. A casino, a library, and a vending machine are also featured at the historic Ponce Plaza Hotel & Casino. For a fee, parking is available. A complete renovation of Ponce Plaza Hotel & Casino was completed in March 2023.

This Art Deco Ponce hotel is smoke free.

  • 69 guestrooms or units
  • 4 levels
  • 2 buildings
  • Built in 2006
  • Casino
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Newspapers in lobby (free)
  • ATM
  • Lift
  • No smoking on site
  • Coffee shop
Ponce Plaza Hotel & Casino offers 69 air-conditioned accommodations, which are accessible via exterior corridors, and features laptop-compatible safes and free newspapers. Rooms open to balconies. Beds feature pillowtop mattresses. Guests can make use of the in-room microwaves and coffee/tea makers. Bathrooms include a shower and hairdryers.

Guests can surf the web using complimentary wireless Internet access. 42-inch LCD televisions come with cable channels. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and change of towels can be requested.

Similar properties

Free daily continental breakfast
Spark by Hilton Ponce
  • Pool
  • Breakfast included
  • Kids’ pool
  • Parking included
4.3 out of 5, Excellent, 1,618 reviews
The price is AU$153
includes taxes & fees
31 Mar - 1 Apr
Spark by Hilton Ponce

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Parking on site (USD 11.15 per night; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10 AM for a fee: USD 10 per person
  • A coffee shop/cafe

Restaurants on site

  • Melao

Things to do

  • 260 slot machines
  • Bingo
  • Casino
  • Gym
  • Library
  • Outdoor pool

Family friendly

  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Braille/raised signage
  • Handrails in hallways
  • Handrails in stairways
  • Hospital bed
  • Lift
  • Phone accessibility kit
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 2 buildings
  • 4 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 2006
  • Renovated entire property - March 2023
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 35 per pet, per stay, plus a deposit of USD 100 per stay
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per day.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately USD 10.00 per person
  • Self-parking fee: USD 11.15 per night (in/out privileges)
  • Pet deposit: USD 100 per stay
  • Pet fee: USD 35 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express and Discover. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • Children aged 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Ponce Ramada
Ramada Hotel Ponce
Ramada Ponce
Ponce Plaza Hotel Casino
Ponce Plaza Casino
Ponce Plaza & Casino Ponce
Ponce Plaza Hotel & Casino Hotel
Ponce Plaza Hotel & Casino Ponce
Ponce Plaza Hotel & Casino Hotel Ponce

Frequently asked questions

What is the cancellation policy at Ponce Plaza Hotel & Casino?

Ponce Plaza Hotel & Casino offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Ponce Plaza Hotel & Casino?

Yep, Ponce Plaza Hotel & Casino has a self car park with in/out privileges for USD 11.15 per night. A self car park is also available, for a fee.

Are there any beaches close to Ponce Plaza Hotel & Casino?

The closest beach to Ponce Plaza Hotel & Casino is Playa Hilton Ponce (4.9 km).

Does Ponce Plaza Hotel & Casino have a pool?

Ponce Plaza Hotel & Casino has an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella.

Is Ponce Plaza Hotel & Casino family-friendly?

You bet! With amenities such as children's meals, laundry facilities and an outdoor pool, it's no surprise that Ponce Plaza Hotel & Casino is a hit with families.

Does Ponce Plaza Hotel & Casino serve breakfast?

Yep, cooked-to-order brekkie is on offer daily between 7:00 AM and 10 AM.

Is there a free airport shuttle available at Ponce Plaza Hotel & Casino?

No, Ponce Plaza Hotel & Casino does not offer an airport shuttle service.

Is there a bar or restaurant at Ponce Plaza Hotel & Casino?

Yep, you can grab a meal at Ponce Plaza Hotel & Casino's onsite restaurant that serves breakfast, brunch and lunch.

What time are check-in & check-out at Ponce Plaza Hotel & Casino?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Ponce Plaza Hotel & Casino Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 705 out of 1003 reviews
Rating 8 - Good. 192 out of 1003 reviews
Rating 6 - Okay. 70 out of 1003 reviews
Rating 4 - Poor. 19 out of 1003 reviews
Rating 2 - Terrible. 17 out of 1003 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Michael

Travelled with group
Liked: Cleanliness, staff & service, amenities
Everything was super clean. Staff helpful. Room comfortable. Location terrific. In short, it was everything you could ask for in a nice hotel.
Stayed 1 night in Dec 2025

8/10 Good

Sonia

Stayed 1 night in Dec 2025

8/10 Good

Raul Vazquez

Stayed 1 night in Dec 2025

10/10 Excellent

Nydia

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything perfect, except for hot water.
Stayed 1 night in Dec 2025

8/10 Good

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was great and very accomodating. A/C worked, but could only be controlled by the facility staff and was very loud.
Stayed 2 nights in Dec 2025

10/10 Excellent

Sandra

Liked: Cleanliness, property conditions & facilities
EXCELLENT, staff, breakfasts, room, everything. Thanks.
Stayed 2 nights in Dec 2025

10/10 Excellent

Michael

Stayed 1 night in Oct 2025

10/10 Excellent

Roshelie, Toa Baja

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El menu muy bueno.
Stayed 1 night in Dec 2025

6/10 Okay

Brenda

Travelled with family
Liked: Cleanliness, staff & service, amenities
Cannot control room temperature. You must call front desk to set the temperature. It was uncomfortably warm no matter what they did, it never got below 74. It was very, very loud our last night with teenagers running up and down halls yelling and slamming doors. Lastly, they would not allow an early check in which was important to us
Stayed 2 nights in Dec 2025

10/10 Excellent

Annievette

Liked: Cleanliness, staff & service, amenities
Everything
Stayed 1 night in Nov 2025

10/10 Excellent

LEE

Travelled with family
Liked: Cleanliness, staff & service, amenities
Good hotel
Stayed 1 night in Nov 2025

10/10 Excellent

LEE

Travelled with family
Liked: Cleanliness, staff & service, amenities
Good hotel
Stayed 1 night in Nov 2025

8/10 Good

Alicia, INDIANAPOLIS

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I would love to see a covered bridge, ( because it was raining, ) from the lobby to our room, and we got wet. No cart to take the luggage. But other than that, the hotel is really pretty.
Stayed 1 night in Dec 2025

10/10 Excellent

JOSE

Stayed 1 night in Nov 2025

10/10 Excellent

Jonathan garcia

Stayed 1 night in Nov 2025

10/10 Excellent

Carmen

Stayed 1 night in Nov 2025

10/10 Excellent

Luis

Liked: Cleanliness, amenities, property conditions & facilities
Clean. No issues!
Stayed 1 night in Nov 2025

10/10 Excellent

Hector

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location! Clean rooms. Good breakfast! Good value for money.
Stayed 1 night in Nov 2025

10/10 Excellent

Marcos

Travelled with family
Liked: Cleanliness, staff & service, amenities
Clean room and comfortable
Stayed 1 night in Nov 2025

10/10 Excellent

Miguel

Liked: Cleanliness, amenities, property conditions & facilities
Very clean and the staff are friendly and helpful, everythi g was fine
Stayed 1 night in Nov 2025

4/10 Poor

Jose G

Liked: Cleanliness, amenities, property conditions & facilities
Room / you can’t control the air conditioner-!too bad if you want to rest prepare to call the front desk several times , to see if they can fix the problem, they came and nothings happen.1
Stayed 2 nights in Nov 2025

10/10 Excellent

Carlos

Stayed 1 night in Nov 2025

10/10 Excellent

Roberto A., San Juan

Liked: Cleanliness, amenities, property conditions & facilities
Location and great parking
Stayed 3 nights in Oct 2025

8/10 Good

Yuen

Liked: Amenities, property conditions & facilities
The staff was extremely friendly and courteous. The hotel off the main square downtown was central to everything we wanted to do.
Stayed 2 nights in Nov 2025

10/10 Excellent

Jose

Stayed 1 night in Nov 2025