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Holiday Inn Phoenix - Chandler by IHG

3.0 star property

Photo gallery for Holiday Inn Phoenix - Chandler by IHG

Exterior
Point of interest
Breakfast served
Exterior
Terrace/patio

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa pool
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
The current price is AU$181
includes taxes & fees
12 Apr - 13 Apr

Explore the area

View map
1200 W Ocotillo Rd, Chandler, AZ, 85248
  • Place, Ocotillo Golf Resort
    ‪10 min walk‬
  • Place, Zelma Basha Salmeri Gallery
    ‪14 min walk‬
  • Place, IronOaks Fitness & Racquet Center
    ‪4 min drive‬
  • Airport, Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪25 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible (Mobility Tub)

Room amenity

Standard Room, 1 King Bed, Accessible (Mobility Tub)

8.8 out of 10
Excellent
(12 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

Room amenity

Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

9.6 out of 10
Exceptional
(5 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Communication, Roll-In Shower)

Room amenity

Standard Room, 2 Queen Beds, Accessible (Communication, Roll-In Shower)

  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Communication)

Room amenity

Standard Room, 2 Queen Beds, Accessible (Communication)

9.6 out of 10
Exceptional
(4 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(41 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

8.0 out of 10
Very good
(1 review)
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Room amenity

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(27 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Standard Room

Standard Room

8.4 out of 10
Very good
(7 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

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Property amenity

Courtyard Phoenix Chandler/Fashion Center

Chandler
  • Pool
  • Spa pool
  • Pet-friendly
  • Parking included
4.5 out of 5, Wonderful, 1,001 reviews
The price is AU$192
includes taxes & fees
5 Apr - 6 Apr
Courtyard Phoenix Chandler/Fashion Center

About the area

Chandler

At Holiday Inn Phoenix - Chandler by IHG, you'll be 8.5 km (5.3 mi) from Chandler Fashion Center and 8.9 km (5.6 mi) from Chandler Center for the Arts. Highlights at this hotel include a restaurant, an outdoor swimming pool and a 24-hour gym. .The restaurant, The Spoke Cafe, is open for breakfast. Enjoy the gym and Hot tub. 2500 square feet (232 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a business centre. Other amenities include free Wi-Fi in public areas, a snack bar/deli and coffee/tea in a common area. Buffet breakfast is available on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM. There's also the convenience of self parking. .Places within a 15-minute drive of this 3-property class Ocotillo hotel include Wild Horse Pass Motorsports Park and Phoenix Premium Outlets.

What's nearby

  • Ocotillo Golf Resort - 10 min walk - 0.9 km
  • Zelma Basha Salmeri Gallery - 14 min walk - 1.2 km
  • IronOaks Fitness & Racquet Center - 4 min drive - 3.1 km
  • Chandler Fashion Center - 8 min drive - 10.2 km
  • Wild Horse Pass Motorsports Park - 11 min drive - 15.4 km

Getting around

  • Chandler Fashion Center Transit Center - 15 min drive
  • Maricopa Station - 27 min drive
  • Sky Harbor International Airport (PHX) - 30 min drive

Restaurants

  • ‪Intel - OC2 Cafe - ‬3 min drive
  • ‪McDonald's - ‬2 min drive
  • ‪Taco Bell - ‬3 min drive
  • ‪Starbucks - ‬3 min drive
  • ‪Sidelines Grill - ‬3 min drive

About this property

Holiday Inn Phoenix - Chandler by IHG

Holiday Inn Phoenix - Chandler by IHG offers its guests an outdoor pool, a hot tub, and a 24-hour fitness centre. Along with a restaurant, there's a snack bar/deli on site. A business centre and meeting rooms are available.

A computer station is on site, and both WiFi and wired Internet are free in public spaces. Event space at this hotel measures 2500 square feet (232 square metres) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Holiday Inn Phoenix - Chandler by IHG. For a fee, parking is available.

This 3-star Chandler hotel is smoke free.

  • 106 guestrooms or units
  • 4 levels
  • Conference rooms
  • 2500 sq ft of conference space
  • 232 sq. m of conference space
  • Deli
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Terrace
  • Gift shop
  • ATM
  • Lift
  • No smoking on site
  • Dining venue
Holiday Inn Phoenix - Chandler by IHG offers 106 air-conditioned accommodations with a safe and free newspapers. Flat-screen televisions come with premium cable channels and pay-per-view films. Guests can make use of the in-room microwaves and coffee/tea makers. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Chandler hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Similar properties

Lobby lounge
Drury Inn & Suites Phoenix Chandler Fashion Center
  • Pool
  • Spa pool
  • Breakfast included
  • Pet-friendly
4.8 out of 5, Exceptional, 1,484 reviews
The price is AU$162
includes taxes & fees
12 Apr - 13 Apr
Drury Inn & Suites Phoenix Chandler Fashion Center

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Parking on site (USD 12 per day)
  • Limited on-site self parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 15.99 per person
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • The Spoke Cafe

Things to do

  • 24-hour gym
  • Hot tub
  • Outdoor pool

Family friendly

  • In-room cot
  • In-room microwave
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 2,500 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 4 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: noon
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation, per stay
  • Maximum 2 (weight limit: 50 lb per pet)
  • Pets cannot be left unattended
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 50 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 15.99 per person
  • Self-parking fee: USD 12 per day
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, JCB International and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Chandler
Holiday Inn Hotel Chandler

Frequently asked questions

What is the cancellation policy at Holiday Inn Phoenix - Chandler by IHG?

Holiday Inn Phoenix - Chandler by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Holiday Inn Phoenix - Chandler by IHG?

As of 20 Mar 2026, prices found for a 1-night stay for 2 adults at Holiday Inn Phoenix - Chandler by IHG on 12 Apr 2026 start from AU$181, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Holiday Inn Phoenix - Chandler by IHG?

Yep, Holiday Inn Phoenix - Chandler by IHG has a self car park for USD 12 per day. A self car park is also available, for a fee.

Does Holiday Inn Phoenix - Chandler by IHG have a pool?

Holiday Inn Phoenix - Chandler by IHG has an outdoor pool.

Is Holiday Inn Phoenix - Chandler by IHG family-friendly?

You bet! With amenities such as laundry facilities and a deli, as well as free infant beds in the guestrooms, it's no surprise that Holiday Inn Phoenix - Chandler by IHG is a hit with families.

Does Holiday Inn Phoenix - Chandler by IHG serve breakfast?

Yep, buffet breakfast is available weekdays between 6:30 AM and 9:30 AM and weekends from 7:00 AM to 10:00 AM.

Is there a free airport shuttle available at Holiday Inn Phoenix - Chandler by IHG?

No, Holiday Inn Phoenix - Chandler by IHG does not offer an airport shuttle service.

Is there a bar or restaurant at Holiday Inn Phoenix - Chandler by IHG?

Yep, you can grab a meal at Holiday Inn Phoenix - Chandler by IHG's onsite restaurant.

What time are check-in & check-out at Holiday Inn Phoenix - Chandler by IHG?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Is there a golf course on site at Holiday Inn Phoenix - Chandler by IHG?

There isn't one on site, but Ocotillo Golf Resort is a short 12-minute walk away.

Holiday Inn Phoenix - Chandler by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 611 out of 1000 reviews
Rating 8 - Good. 220 out of 1000 reviews
Rating 6 - Okay. 85 out of 1000 reviews
Rating 4 - Poor. 43 out of 1000 reviews
Rating 2 - Terrible. 41 out of 1000 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Meeghan

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They charged us for smoking and we never smoked in the room. The hotel on the 3rd floor smelled
Stayed 1 night in Dec 2025

8/10 Good

Russell Louis

Stayed 5 nights in Dec 2025

8/10 Good

Susan, Brookline

Liked: Cleanliness, staff & service, property conditions & facilities
Great whirlpool bath
Stayed 1 night in Dec 2025

8/10 Good

Elias

Liked: Cleanliness, staff & service, amenities
Great staff! Clean comfortable room.
Stayed 1 night in Dec 2025

8/10 Good

Marian

Stayed 7 nights in Nov 2025

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room and bathrooms
Stayed 2 nights in Nov 2025

2/10 Terrible

Stephanie

Travelled with family
Disliked: Cleanliness, amenities
No more bar, which we really enjoyed previous stays. That breakfast should be complimentary. Had to pay for parking, which is ridiculous at a Holiday Inn. Dog hair all over the carpet and we didn't have a dog. The hotel had a terrible sewage smell and there was never any coffee available downstairs. This place has gone downhill. The only positive was that the staff was friendly. Unfortunately we won't be back.
Stayed 4 nights in Nov 2025

10/10 Excellent

Alfredo

Stayed 2 nights in Nov 2025

10/10 Excellent

Shawn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2025

8/10 Good

Roger

Travelled with group
Liked: Cleanliness, staff & service, amenities
Roof leaking
Stayed 3 nights in Nov 2025

10/10 Excellent

Brandon

Stayed 2 nights in Nov 2025

10/10 Excellent

Ivette

Stayed 1 night in Nov 2025

8/10 Good

Jay

Liked: Cleanliness, property conditions & facilities
The room was clean, it was nice that it had a Keurig and refrigerator in the room and it was in a great location for the area that we spent our time while in Arizona. Our biggest complaint was that they charge $12 to park in their lot even though you are paying to stay in their hotel! It’s not like this is a destination resort, it doesn’t have fabulous amenities, there is no complementary breakfast.
Stayed 6 nights in Nov 2025

10/10 Excellent

Edward

Stayed 2 nights in Nov 2025

10/10 Excellent

Gisela

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All good
Stayed 1 night in Nov 2025

8/10 Good

Roy

Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 2 nights in Nov 2025

10/10 Excellent

Jorge

Stayed 1 night in Nov 2025

8/10 Good

Rachel

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We were in town for a funeral and had arrived early but staff was very accommodating in letting us check in as soon as the rooms were ready, so appreciative of that, also quiet clean rooms
Stayed 1 night in Nov 2025

10/10 Excellent

Robert

Stayed 1 night in Nov 2025

10/10 Excellent

ivan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2025

8/10 Good

Shannan

Stayed 1 night in Oct 2025

6/10 Okay

Leesha

Travelled with family
Liked: Cleanliness, staff & service, amenities
The check in was easy. Staff was nice. The room was clean but there was a bad smell that I could smell from the hallways but it was worse in the room. Kind of smelt like old cigarettes. It wasn’t a smoking room. Do those even exist anymore? Anyway, breakfast option were really nice in the morning. Wish they didn’t charge for parking though.
Stayed 1 night in Oct 2025

10/10 Excellent

Kevin

Travelled with family, Travelled with pets
Liked: Amenities
This is our 3rd time staying at this property. Friendly staff, clean rooms, great location.
Stayed 1 night in Oct 2025

2/10 Terrible

Scott

Stayed 4 nights in Oct 2025

10/10 Excellent

Sherri

Stayed 1 night in Oct 2025