The Bellevue Hotel - The Unbound Collection by Hyatt

4.5 star property
Luxury Philadelphia hotel connected to a shopping centre, steps from Academy of Music

Photo gallery for The Bellevue Hotel - The Unbound Collection by Hyatt

Lobby
Meeting facility
Meeting facility
Room, 1 King Bed, Courtyard View | Courtyard view
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
The current price is AU$439
includes taxes & fees
3 Feb - 4 Feb

Explore the area

View map
200 South Broad Street, Philadelphia, PA, 19102
  • Place, Kimmel Center for the Performing Arts
    ‪3 min walk‬
  • Place, Rittenhouse Square
    ‪6 min walk‬
  • Place, Pennsylvania Convention Center
    ‪11 min walk‬
  • Airport, Philadelphia, PA (PHL-Philadelphia Intl.)
    ‪17 min drive‬

Room options

Deluxe Room, 2 Queen Beds

9.6 out of 10
Exceptional
(12 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
  • 49 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Courtyard View

8.8 out of 10
Excellent
(20 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

City Room, 1 King Bed, City View

8.8 out of 10
Excellent
(3 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
  • 35 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Classic Room, 2 Queen Beds

8.4 out of 10
Very good
(8 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 2 Queen Beds, Accessible (Accessible)

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
  • 49 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Bedroom, Accessible (Corner)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
HDTV
  • 76 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Luxury Suite, 1 Bedroom, City View, Corner

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
Dining table
  • 87 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

Junior Suite, 1 King Bed

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
HDTV
  • 58 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed

9.0 out of 10
Wonderful
(6 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
  • 46 sq m
  • Sleeps 3
  • 1 King Bed

Luxury Suite, 1 Bedroom

7.0 out of 10
Good
(2 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
HDTV
  • 56 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Suite (Arts Suite)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
HDTV
  • 56 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Roll-in Shower, City View

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
  • 35 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed, Accessible Bathtub

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
  • 49 sq m
  • Sleeps 3
  • 1 King Bed

Suite, 1 Bedroom, Accessible Bathtub

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
HDTV
  • 56 sq m
  • Sleeps 3
  • 1 King Bed

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About the area

Philadelphia

The Bellevue Hotel - The Unbound Collection by Hyatt puts you in the heart of Philadelphia, connected to a shopping centre and within steps of Academy of Music and Miller Theater. Highlights at this luxury hotel include a restaurant, a gym and a bar/lounge. .The restaurant, Pergola, is open for breakfast, brunch, lunch and dinner. Enjoy the gym and sauna as well as access to basketball and racquetball/squash. 30000 square feet (2787 square metres) of event facilities include 8 meeting rooms and a conference centre, and other business amenities include coworking space. Added amenities include free Wi-Fi in public areas and a coffee shop/cafe. Each morning full breakfast is served between 6:30 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of valet parking. .Sights within a 10-minute walk of this 4.5-property class Center City hotel include Kimmel Center for the Performing Arts and City Hall.

What's nearby

  • Kimmel Center for the Performing Arts - 3 min walk - 0.3 km
  • City Hall - 6 min walk - 0.6 km
  • Rittenhouse Square - 6 min walk - 0.6 km
  • Reading Terminal Market - 9 min walk - 0.8 km
  • Pennsylvania Convention Center - 11 min walk - 0.9 km

Getting around

  • Walnut Locust Station - 1 min walk
  • Philadelphia University City Station - 4 min drive
  • Philadelphia International Airport (PHL) - 20 min drive

Restaurants

  • ‪The Cheesecake Factory - ‬2 min walk
  • ‪IHOP - ‬2 min walk
  • ‪Standing O Bar/Bistro - ‬1 min walk
  • ‪Estia - ‬2 min walk
  • ‪Le Pain Quotidien - ‬1 min walk

About this property

The Bellevue Hotel - The Unbound Collection by Hyatt

Luxury Philadelphia hotel connected to a shopping centre, steps from Academy of Music
The Bellevue Hotel - The Unbound Collection by Hyatt offers its guests a health club and a sauna. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

8 meeting rooms and coworking spaces are available. Event space at this hotel measures 30000 square feet (2787 square metres) and includes a conference centre. A terrace, multilingual staff, and tour/ticket assistance are also featured at the luxury The Bellevue Hotel - The Unbound Collection by Hyatt. Parking is available for a fee. A complete renovation of The Bellevue Hotel - The Unbound Collection by Hyatt was completed in November 2024.

This Baroque Philadelphia hotel is smoke free.

  • 1 building
  • 184 guestrooms or units
  • 6 levels
  • Conference rooms
  • 30000 sq ft of conference space
  • 2787 sq. m of conference space
  • Built in 1996
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
The Bellevue Hotel - The Unbound Collection by Hyatt offers 184 accommodations with iPod docking stations and minibars. This accommodation offers separate sitting areas. Pillowtop beds feature premium bedding. 55-inch LCD televisions come with premium satellite channels and pay-per-view films. Bathrooms include bathrobes, slippers, designer toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include espresso makers and a safe. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex and asexual (LGBTQ+) guests.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 50 per night; includes in/out privileges)
  • Valet parking on site (USD 76 per night; includes in/out privileges)
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 11:00 AM for a fee: USD 42 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Pergola

Things to do

  • 3 indoor pickleball courts
  • Basketball
  • Health club
  • Racquetball/squash
  • Sauna
  • Steam room

Family friendly

  • Free rollaway/extra bed
  • In-room cot
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 8 meeting rooms
  • Conference centre (30,000 square foot of space)
  • Coworking space

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Handrails in stairways
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • Lever door handles
  • Lift
  • Thin carpet in public areas
  • Thin carpet in room
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • Ballroom
  • Banquet hall
  • Baroque architecture
  • Built in 1996
  • Renovated entire property - November 2024
  • Smoke-free property

Room amenities

Bedroom

  • Free cot
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium satellite channels
  • IPod dock
  • Pay films

Food and drink

  • Champagne service
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Mini-fridge
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation (varies based on length of stay)
  • Only dogs are allowed
  • Maximum 2 (weight limit: 75 lb per pet)
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 36.96 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately USD 42 per person
  • Self-parking fee: USD 50.00 per night (in/out privileges)
  • Valet parking fee: USD 76.00 per night (in/out privileges)
  • Pet fee: USD 100 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and JCB International. Cash is not accepted. For guests' safety, the property includes a smoke detector and window guards in all accommodation.

Property Registration Number 577175

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Bellevue Hyatt
Hyatt Bellevue
Hyatt Bellevue Hotel
Hyatt Bellevue Hotel Philadelphia
Hyatt Bellevue Philadelphia
Hyatt At The Bellevue Hotel Philadelphia
Hyatt Philadelphia
Park Hyatt Philadelphia
Philadelphia Hyatt
The Bellevue Hotel in The Unbound Collection by Hyatt
The Bellevue Hotel, in The Unbound Collection by Hyatt Hotel

Frequently asked questions

What is the cancellation policy at The Bellevue Hotel - The Unbound Collection by Hyatt?

The Bellevue Hotel - The Unbound Collection by Hyatt offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Bellevue Hotel - The Unbound Collection by Hyatt?

As of 20 Jan 2026, prices found for a 1-night stay for 2 adults at The Bellevue Hotel - The Unbound Collection by Hyatt on 3 Feb 2026 start from AU$384.30, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Bellevue Hotel - The Unbound Collection by Hyatt?

Yep, The Bellevue Hotel - The Unbound Collection by Hyatt has a self car park with in/out privileges for USD 50.00 per night. A self car park is also available, for a fee.

What makes The Bellevue Hotel - The Unbound Collection by Hyatt a romantic place to stay?

Couples dining and a champagne service, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at The Bellevue Hotel - The Unbound Collection by Hyatt.

Is The Bellevue Hotel - The Unbound Collection by Hyatt family-friendly?

You bet! With amenities such as free infant beds and free extra beds in the guestrooms, it's no surprise that The Bellevue Hotel - The Unbound Collection by Hyatt is a hit with families.

Does The Bellevue Hotel - The Unbound Collection by Hyatt serve breakfast?

Yep, full breakfast is offered daily between 6:30 AM and 11:00 AM.

Is there a free airport shuttle available at The Bellevue Hotel - The Unbound Collection by Hyatt?

No, The Bellevue Hotel - The Unbound Collection by Hyatt does not offer an airport shuttle service.

Is there a bar or restaurant at The Bellevue Hotel - The Unbound Collection by Hyatt?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, brunch, lunch and dinner.

What time are check-in & check-out at The Bellevue Hotel - The Unbound Collection by Hyatt?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Are pets allowed at The Bellevue Hotel - The Unbound Collection by Hyatt?

Dogs are welcome at The Bellevue Hotel - The Unbound Collection by Hyatt, with food and water bowls on offer. Just so you know, there's a limit of 2 pets, with a maximum weight of up to 34 kg per pet.

The Bellevue Hotel, in The Unbound Collection by Hyatt Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 541 out of 1005 reviews
Rating 8 - Good. 272 out of 1005 reviews
Rating 6 - Okay. 101 out of 1005 reviews
Rating 4 - Poor. 56 out of 1005 reviews
Rating 2 - Terrible. 35 out of 1005 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Denis

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
We had a wedding there and we stayed there for one night. The room was clean
Stayed 1 night in Oct 2025

10/10 Excellent

Mark, Philadelphia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Jasmeen

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was top tier, the staff, the food, the room all five stars. Will definitely stay here again.
Stayed 2 nights in Oct 2025

10/10 Excellent

Michael T, Abington

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, beautiful hotel
Stayed 1 night in Oct 2025

10/10 Excellent

Briggs

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing atmosphere throughout the hotel. Staff was always professional. Concierge was one of the best I have ever interacted with
Stayed 2 nights in Oct 2025

10/10 Excellent

Mary Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is beautiful and luxurious, especially the lobby. The room was tastefully decorated and felt more like an old-world apartment with modern touches. The walk-in closet space was very large, the bathroom was spacious, including the shower area, and the room had adequate seating areas. The bed was comfortable. We were on a high floor, making it very quiet at night. The staff, especially the head of the bell staff, were not only friendly but very helpful. We were, however, disappointed in the breakfast service. It took 45 minutes to serve a simple order, and the staff seemed disorganized. A more extensive buffet offering would be a better option.
Stayed 2 nights in Oct 2025

10/10 Excellent

Carla, New Braunfels

Liked: Cleanliness, staff & service, property conditions & facilities
The staff goes above and beyond. It’s a beautiful propriety and the staff complements it .
Stayed 1 night in Oct 2025

10/10 Excellent

michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 4 nights in Oct 2025

10/10 Excellent

Brendhan

Liked: Cleanliness, property conditions & facilities
Beautiful hotel
Stayed 1 night in Sep 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Mario

Stayed 1 night in Oct 2025

4/10 Poor

DAHLIA

Stayed 1 night in Oct 2025

10/10 Excellent

Gina

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was really nice and everything was so clean!! I will definitely be staying here again! Everything was within walking distance
Stayed 3 nights in Oct 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

8/10 Good

Mari, Tacoma

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very pretty hotel with nice rooms. There is no mini bar or snacks available in the room and no restaurant on site so don’t stay here if you want room service but other than that as had a beautiful stay
Stayed 3 nights in Oct 2025

10/10 Excellent

Carlyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2025

10/10 Excellent

Vivian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

8/10 Good

Melanie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is beautiful. The beds are comfortable and rooms are quite large. We were in room 1726 that opens to courtyard which is wonderful but that and the placement and choice of light fixtures makes the room quite dark. It’s quite difficult to get ready (make up/shaving)
Stayed 1 night in Oct 2025

10/10 Excellent

genir

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property. Great location. Loved the hospitality and cleanliness. Will definitely stay here again.
Stayed 2 nights in Oct 2025

4/10 Poor

Isabel

Stayed 1 night in Sep 2025

10/10 Excellent

jazlyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Scott

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Super friendly staff. Excellent use of adjacent sports club.
Stayed 2 nights in Sep 2025

10/10 Excellent

kimberly

Stayed 1 night in Sep 2025

10/10 Excellent

Kristine

Stayed 1 night in Aug 2025

10/10 Excellent

Kimberly

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk manager Benjamin was extremely helpful, polite and delightful. The concierge was spot on with recommending a spa and his follow through impeccable. The cleaning staff were cordial and thorough. The engineer was swift and very capable of fixing our door lock which malfunctioned. The front desk women seemed very timid, cowed and unable to stretch beyond rules that they perceived as rigid.
Stayed 1 night in Sep 2025