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4.7 out of 5

"An overall great hotel with a great room and amenities with its location being the only negative. However, the free shuttle to the station solves that ... " More

By a verified traveller on Mon 13 Nov 2017

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Hotel Description

A luxury stay in the heart of Osaka awaits you at Imperial Hotel Osaka. You'll be 2.6 km (1.6 mi) from Osaka Castle and 2.7 km (1.7 mi) from Osaka-jō Hall. Highlights at this hotel include 6 restaurants, 3 bars/lounges, and an indoor swimming pool.

All 381 soundproofed rooms feature flat-screen TVs with cable channels, and you can enjoy free WiFi, free newspapers, and free bottled water. Minibars provide refreshments, and in-room dining is easy with amenities like refrigerators and round-the-clock room service. Nice touches to enhance your stay include soaking tubs and rainfall showerheads, while pillow menus and down comforters invite a good night's rest. In-room massages, safes, and hair dryers are also available.

A day of pampering can include massages, facials, and aromatherapy. The fine-dining restaurant, Les Saisons, is open for lunch and dinner. Enjoy the 2 outdoor tennis courts, fitness center and spa tub plus access to a driving range. Business travelers can take advantage of a meeting room and a business center. Plus you'll find free WiFi in public areas, a sauna, and a coffee shop/café. Buffet breakfast is available daily between 6:30 AM and 10 AM. There's also self parking, along with the convenience of free train pick-up service.

Attractions within a 30-minute walk of this 4.5-star Kita hotel include Osaka Station City and Herbis Plaza.

Standard Double Room, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 3 Max
AU$192* Per night/room 20 Jan. - 21 Jan.

Park Suite Twin Room, Non Smoking, River View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room Selected at Check-in, Late Check-In from 6 PM

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Standard Twin Room, Non Smoking

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Standard Twin Room, Smoking

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Park Suite Double Room, Non Smoking, River View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Imperial Hotel Osaka ratings based on 9 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Imperial Hotel Osaka

Everyone (8) Family (1)
3 out of 5
Waited over one hour for our hotel room in the lobby had to ask staff for the keys to the room. Arrived in the room to find that it smells like an ashtray when we specifically asked for a non smoking room and floor. One of the main reasons we booked this hotel was because of the pool but we were advised that children under 16 were not permitted to use the pool even if we did pay the 1200 yen per person to use it. Staff were extremely polite but I would not recommend this hotel with anyone that has a family. This place is too formal and the location was not great.

Posted by on 17 Jul. 2018

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5 out of 5
An overall great hotel with a great room and amenities with its location being the only negative. However, the free shuttle to the station solves that problem!

Posted by , from Perth, Australia on 13 Nov. 2017

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4 out of 5

Nice hotel, located in a convenience area.

Very nice hotel. Disappointed with the hotel policy is we tried to check in about 2:30pm and we paid almost AUD$200 to check in before 6pm. They did not show any concern about that we have a three years old kid, and he was sleeping in my lap. Hi

Posted by , from javalo on 20 Apr. 2017

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5 out of 5

Awesome hotel, upgraded to the Suite for free!!!!!

Would stay there again in a heart beat! We were upgraded to the Suite for free without even asking!!! Staff spoke English and were very professional (on par with Hyatt standards). Food was awesome (room service multiple times) and they really looked after the customer (helped with our bags promptly, always helpful and polite). The room was awesome and had breath-taking reviews of Osaka. Only a few minor negatives: The pool (very strict rules for someone who loves to just relax; also required additional payment per usage) and the gym (again, requires payment that is more than double the price of the pool!).

Posted by , from Canberra, Australia on 17 Apr. 2017

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5 out of 5
Cons: A bit expensive to dine there, had breakfast once which was fantastic. Plenty of food options close to hotel tho.
Lovely comfortable hotel the staff were fabulous . The best hotel so far.

Posted by , from South Coast NSW Australia on 25 Nov. 2016

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5 out of 5

Great service and elegant looking hotel

We had a great time staying at the Imperial hotel. The staff were all friendly and courteous. Only concern was when our credit card was charged US$1314 as a deposit when we fully paid for our accommodation. We didn't get this in the other hotels in Japan.

Posted by , from Sydney, Australia on 25 Aug. 2016

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5 out of 5

Wonderful hotel

Pros: Lovely staff & cleanliness of the hotel.
Location: Universal Studio
We stayed 2 nights. Staff were friendly & helpful. Complimentary shuttle made it very convenient to get to Osaka Station & it runs regularly. The driver were very prompt & professional. We found it quite convenient to return to the hotel via the JR train line. It only took us 10 minutes by the Osaka Loop Line to get to Universal Studio. We had a lovely stay. Thank you, Imperial Staff.

Posted by on 22 Jun. 2016

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5 out of 5

It's an oh my god experience

One of the most beautiful hotels I've ever seen the staff were fantastic and even kept our luggage for us while we went to universal studios

Posted by , from brisbane australia on 2 Mar. 2016

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5 out of 5

wonderful hotel with maevellous views of the city.

Pros: Everything, the staff were wonderful
Cons: nothing
Location: a little out of the main scene but a lovely river frontage
One of the best suchi restaurants in Japan in the hotel was the icing on the cake

Posted by , from Tasmania on 31 Oct. 2015

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Renovations + Closures

The following facilities will be closed from 19 October 2020 to 21 October 2020 (dates subject to change):

  • Fitness facilities
  • Swimming pool
  • Tennis courts
  • Sauna
  • Spa tub

Property Features

As a guest of Imperial Hotel Osaka, you'll find an indoor pool, outdoor tennis courts, a spa tub, and a sauna. There are 6 restaurants on site, along with a coffee shop/café. You can unwind with a drink at one of the 3 bars/lounges. A computer station is on site and WiFi is free in public spaces. A business center and a meeting room are available. A fitness center, tour/ticket assistance, and multilingual staff are also featured at the luxury Imperial Hotel Osaka. A train station pick-up service and a train station drop-off service are free. Parking is available for a fee. Smoking is allowed in designated areas at this 4.5-star Osaka hotel.

  • 1 building
  • 381 guestrooms or units
  • 24 levels
  • 6 dining venues
  • 3 bars or lounges
  • Built in 1996
  • Coffee shop
  • Business facilities
  • 1 conference room
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Osaka (KIX-Kansai Intl.) (54.3 km / 33.7 mi)
  • Train station: Osaka Umeda Station (3 km / 1.8 mi)
  • Metro station: Ogimachi Station (0.8 km / 0.5 mi)
  • Property shuttles: Free train station pick-up
  • Parking: Self parking available for a surcharge

Room Amenities

Imperial Hotel Osaka offers 381 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature down comforters. A pillow menu is available. Flat-screen televisions come with cable channels and pay movies. Bathrooms include shower/tub combinations with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with slippers, bidets, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and hair dryers. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

  • Deep soaking tub
  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Cable channels
  • Movies for purchase
  • Refrigerator
  • Down blanket
  • Pillow options
  • Shower and tub combination
  • Rainfall showerhead
  • Cribs (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Massage in room (surcharge)
  • Hair dryer
  • Laptop safe
  • Slippers
  • Toiletries (free)
  • Bidet
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10 AM.

Les Saisons - This fine-dining restaurant serves lunch and dinner.

Kamon - This fine-dining restaurant serves lunch and dinner. Open daily.

Jasmine Garden - This fine-dining restaurant serves lunch and dinner. Open daily.

Cafe Couvert - This coffee shop serves breakfast, lunch, and dinner. A children's menu is available. Open daily.

Kyubey - This restaurant specializes in sushi and serves lunch and dinner. Open daily.

24-hour room service is available.

Spa Services

  • Facial treatments
  • Aromatherapy treatments
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at midnight
  • Minimum check-in age is 20

Special check-in instructions:

This property offers shuttle pickup and drop off service from JR Osaka station only. For more details, please contact the property using the information on the reservation confirmation after booking.

The fitness facility, pool, sauna, and bath area are available for a surcharge per entry for guests at least 20 years of age. The pool and fitness facility is closed on the third Tuesday of every month.

Beds are provided based on the number of adults in the reservation. For more details, please contact the property using the information on the reservation confirmation received after booking.

Breakfast fees apply for children ages 4 and older.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 3 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for JPY 8470 per day.
  • Free cribs (infant beds)!

Pets

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Debit cards not accepted
  • UnionPay
  • Parking height restrictions apply

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax will be collected at the property effective June 1, 2019. The city tax ranges from JPY 100-300 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 7,000.
  • A tax is imposed by the city: JPY 300 per person, per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: JPY 3300 for adults and JPY 1650 for children (approximately)
  • Self parking fee: JPY 1500 per night
  • Rollaway bed fee: JPY 8470 per day
  • A facilities fee includes use of:

  • - Fitness facilities
    - Sauna
    - Spa tub
    - Spa
    - Swimming pool

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Imperial Osaka
  • Imperial Hotel Osaka
  • Imperial Osaka
  • Imperial Osaka Hotel
  • Osaka Imperial
  • Osaka Imperial Hotel
  • Imperial Hotel
  • Imperial Hotel Osaka Hotel
  • Imperial Hotel Osaka Osaka
  • Imperial Hotel Osaka Hotel Osaka

You should know

  • Children 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.