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4.3 out of 5

"Very friendly staff, comfortable bed, great views could not fault the place. " More

By a verified traveller on Fri 21 Feb 2020

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Hotel Description

A luxury stay in the heart of Osaka awaits you at Imperial Hotel Osaka. You'll be 2.5 km (1.5 mi) from Osaka-jō Hall and 2.6 km (1.6 mi) from Osaka Castle. Highlights at this hotel include 6 restaurants, 3 bars/lounges, and a full-service spa.

You can enjoy flat-screen TVs with digital channels, and all 381 soundproofed rooms feature free WiFi, in-room childcare, and free newspapers. Minibars provide refreshments, and in-room dining is easy with amenities like refrigerators and room service. Pillow menus and down comforters invite a comfortable night's sleep, and you'll find nice touches like soaking tubs and rainfall showerheads. Additionally, free bottled water, in-room massages, and safes are available.

A day of pampering at フィットネスクラブ他 can include massages, facials, and aromatherapy. The fine-dining restaurant, Les Saisons, is open for lunch and dinner. Enjoy the 2 outdoor tennis courts, indoor swimming pool and fitness center plus access to a driving range. Business travelers can take advantage of a meeting room and a business center. Additionally, you'll find free WiFi in public areas, a spa tub, and a sauna. Each morning full breakfast is served between 7:00 AM and 11:00 AM. There's also self parking, along with the convenience of free train pick-up service.

Within a 30-minute walk of this 4.5-star Kita hotel, attractions include Hankyu Umeda Main Store and Osaka Station City.

Standard Double Room, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 3 Max
AU$232* Per night/room 28 Feb. - 1 Mar.

Park Suite Twin Room, Non Smoking, River View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room Selected at Check-in, Late Check-In from 6 PM

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Standard Twin Room, Non Smoking

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Standard Twin Room, Smoking

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Park Suite Double Room, Non Smoking, River View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Imperial Hotel Osaka ratings based on 3 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Imperial Hotel Osaka

Everyone (2)
5 out of 5
Very friendly staff, comfortable bed, great views could not fault the place.

Posted by on 21 Feb. 2020

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3 out of 5
Waited over one hour for our hotel room in the lobby had to ask staff for the keys to the room. Arrived in the room to find that it smells like an ashtray when we specifically asked for a non smoking room and floor. One of the main reasons we booked this hotel was because of the pool but we were advised that children under 16 were not permitted to use the pool even if we did pay the 1200 yen per person to use it. Staff were extremely polite but I would not recommend this hotel with anyone that has a family. This place is too formal and the location was not great.

Posted by on 17 Jul. 2018

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5 out of 5
An overall great hotel with a great room and amenities with its location being the only negative. However, the free shuttle to the station solves that problem!

Posted by , from Perth, Australia on 13 Nov. 2017

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Property Features

Imperial Hotel Osaka offers its guests a full-service spa, outdoor tennis courts, and an indoor pool. There are 6 restaurants on site, along with a coffee shop/café. You can unwind with a drink at one of the 3 bars/lounges. A computer station is on site and WiFi is free in public spaces. A business center and a meeting room are available. A spa tub, a fitness center, and a sauna are also featured at the luxury Imperial Hotel Osaka. A train station pick-up service and a train station drop-off service are free. Parking is available for a fee. Smoking is allowed in designated areas at this 4.5-star Osaka hotel.

  • 1 building
  • 381 guestrooms or units
  • 24 levels
  • 6 dining venues
  • 3 bars or lounges
  • Built in 1996
  • Coffee shop
  • Business facilities
  • 1 conference room
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Kansai Intl. Airport (KIX) (53.1 km / 33 mi)
  • Train station: Tenmabashi Station (1.3 km / 0.8 mi)
  • Metro station: Sakuranomiya Station (0.7 km / 0.5 mi)
  • Property shuttles: Free train station pick-up
  • Parking: Self parking available for a surcharge

Room Amenities

Imperial Hotel Osaka offers 381 accommodations with minibars and laptop-compatible safes. Beds feature down comforters. A pillow menu is available. 32-inch flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with slippers, bidets, and complimentary toiletries. This Osaka hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and hair dryers. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

  • Deep soaking tub
  • Minibar
  • In-room dining (limited hours)
  • Flat-screen television
  • Digital channels
  • Refrigerator
  • Down blanket
  • Pillow options
  • Shower and tub combination
  • Rainfall showerhead
  • Cribs (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Childcare in room (surcharge)
  • Massage in room (surcharge)
  • Hair dryer
  • Laptop safe
  • Slippers
  • Toiletries (free)
  • Bidet
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy full breakfast daily from 7:00 AM to 11:00 AM.

Les Saisons - This fine-dining restaurant serves lunch and dinner. Reservations are required.

Kamon - This fine-dining restaurant serves lunch and dinner. Reservations are required. Open daily.

Jasmine Garden - This fine-dining restaurant serves lunch and dinner. Reservations are required. Open daily.

Cafe Couvert - This coffee shop serves breakfast, lunch, and dinner. A children's menu is available. Open daily.

Kyubey - This restaurant specializes in sushi and serves lunch and dinner. Open daily.

Room service (during limited hours) is available.

Spa Services

  • Facial treatments
  • Aromatherapy treatments
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 20
  • Check-in time ends at midnight

Special check-in instructions:

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

The fitness facility, pool, sauna, and bath area are available for a surcharge per entry for guests at least 20 years of age. The pool and fitness facility is closed on the third Tuesday of every month.

Breakfast fees apply for children ages 4 and older.

Beds are provided based on the number of adults in the reservation.

This property offers shuttle pickup and drop off service from JR Osaka station only.

Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 3 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for JPY 8470 per day.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Each guestroom is kept vacant for a minimum of 48 hours between bookings.

  • Parking height restrictions apply
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Debit cards not accepted
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • gap period enforced between guest stays 48 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property, effective January 1, 2017. The city tax ranges from JPY 100-300 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 7,000. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: JPY 300 per person, per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: JPY 3190 for adults and JPY 3190 for children (approximately)
  • Covered self parking fee: JPY 2000 per night (in/out privileges)
  • Rollaway bed fee: JPY 8470 per day
  • A facilities fee includes use of: sauna; spa tub; spa; swimming pool; fitness facilities

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Imperial Osaka
  • Imperial Hotel Osaka
  • Imperial Osaka
  • Imperial Osaka Hotel
  • Osaka Imperial
  • Osaka Imperial Hotel
  • Imperial Hotel
  • Imperial Hotel Osaka Hotel
  • Imperial Hotel Osaka Osaka
  • Imperial Hotel Osaka Hotel Osaka

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.