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4.7 out of 5

"Was a lovely hotel, a bit further from Osaka station than we expected, but metro train station was close by. Staff were excellent, friendly and helpf ... " More

By a verified traveller on Wed 15 May 2019

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Hotel Description

Mitsui Garden Hotel Osaka Premier puts you in the center of Osaka, 2 km (1.2 mi) from Umeda Sky Building and 3.3 km (2 mi) from Mint Museum. Highlights at this hotel include a restaurant and in-room free WiFi.

All 271 rooms feature flat-screen TVs with digital channels, and you can enjoy free wired Internet, free bottled water, and safes. Nice touches include slippers and free toiletries. Additionally, hair dryers, phones, and desks are available.

The restaurant, HAKATAROU, serves regional cuisine and is open for breakfast, lunch, and dinner. At the hotel's own bar/lounge, you can stop for a drink. Other amenities include free WiFi in public areas and laundry facilities. Buffet breakfast is available daily between 6:30 AM and 9:30 AM. There's also self parking, along with the convenience of free train pick-up service.

With a stay at this 3.5-star Kita hotel, you'll be 3.4 km (2.1 mi) from Osaka Museum of History and 3.9 km (2.4 mi) from Osaka Castle.

Moderate Double Room, Smoking (No view, 160 cm Bed)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$100* Per night/room 4 Oct. - 5 Oct.

Standard Twin Room, Non Smoking

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Superior Double Room, Non Smoking (High Floor, 160cm bed, Lounge Access)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Moderate Double Room, Non Smoking (160 cm Bed)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Twin Room, Smoking

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Comfort Double Room, Non Smoking (With Shower Booth, No View, 140 cm Bed)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Mitsui Garden Hotel Osaka Premier ratings based on 18 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Mitsui Garden Hotel Osaka Premier

Everyone (15) Couples (2)
5 out of 5
Was a lovely hotel, a bit further from Osaka station than we expected, but metro train station was close by. Staff were excellent, friendly and helpful. Room was great, with view and nice area

Posted by on 15 May 2019

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Comment from Hotel Management

22 May 2019 by Front Office Manager

Thank you very much for taking the time to provide us with your valuable comment. Our staff takes great pride in consistently offering an exceptional experience to our guests. We sincerely appreciate the comment you gave us. Certainly hope you will choose to stay with us again very soon. Sincerely Yours, Front Office Manager

5 out of 5

Posted by on 29 Dec. 2018

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5 out of 5

Posted by on 1 Dec. 2018

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4 out of 5

Posted by on 30 Sep. 2018

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5 out of 5

Amazing hotel!

We enjoy staying here, it is a beautiful hotel and the facilities are great! Staff really helpful and friendly. Yes it is a little far away from main station but they provide free shuttle bus! View from our 1104 room are amazing!! I believe all room have amazing view.

Posted by , from Sydney on 22 May 2018

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Comment from Hotel Management

28 May 2018 by Front Office Manager

Thank you for your staying Mitsui Garden Hotel Osaka Premir and taking your time to share your comment with beautiful pictures. We are glad that you were satisfied with our facilities and service. As you know, we have shuttle bus that runs between JR Osaka station and hotel. It will be helpful for your traveling in Osaka. By the way, we believe that all of guests love the view from the room like your picture. If you have any opportunity to visit Osaka, we are looking forward to welcoming you back again in nearly future. Sincerely yours, Mitsui Garden Hotel Osaka Premier

5 out of 5
Shuttle bus to Osaka station was fantastic. Quiet area of Osaka on the river

Posted by on 19 May 2018

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Comment from Hotel Management

23 May 2018 by Front Office Manager

Thank you for staying at Mitsui Garden Hotel Osaka Premier and taking the time to share your review. We are delighted to know that you were enjyoing your stay with us. If you have any other chances to visit Osaka, we are very much looking forward to welcoming you back again. Sincerely Yours Mitsui Garden Hotel Osaka Premier Front Office Manager

4 out of 5

Clean and comfortable

This was a great Hotel. The Staff were polite and helpful. The room was clean and bed comfortable. The Wifi was a little slow but free so can’t complain too much. Recommend highly.

Posted by , from New Zealand on 15 May 2018

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Comment from Hotel Management

23 May 2018 by Front Office Manager

Thank you for having stayed at Mitsui Garden Hotel Osaka Premier and taking the time to provide the review for your recent stay. We are glad to realize that you were satisified with our service and facilities. We recieve the good comments regarding the bed mattress from pottential customer. Again, we appreciate for your time to share your comment. We look forward to welcoming you back again in the future trip Osaka. Sincerely Yours, Mitsui Garden Hotel Osaka Premier Front Office Manager

5 out of 5

Nice hotel in good location close to the subway.

Nice hotel which is very modern and close to the subway.

Posted by on 16 Mar. 2018

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Comment from Hotel Management

24 Mar. 2018 by Front Office Manager

Thank you for your staying at Mitsui Garden Hotel Osaka Premier and sharing your comments. We are glad that you were satisfied with our faciliteis that is modern style. We are looking forward to welcoming you back at next time. Sincerely yours, Mitsui Garden Hotel Osaka Premier

5 out of 5
Staff are excellent and the rooms are fantastic. Great location and a beautiful hotel.

Posted by on 12 Mar. 2018

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Comment from Hotel Management

12 Mar. 2018 by Front Office Manager

Thank you for your staying at Mitsui Garden Hotel Osaka Premier and taking the time for sharing your comment for other readers. We are very glad that you could enjoy and got satisfaction from our service and facilities. Regarding our location, our hotel is located at business area, therefore, night time is quite and people can sleep well. We are looking forward to welcoming you back again in near future. Sincerely yours Mitsui Garden Hotel Osaka Premier

5 out of 5
Cons: offer breakfast later than 9.30am
Great Stay enjoyed this hotel. Good location . Very clean and staff most helpful. Very hard to get to breakfast by 9.30 however many cafes in the area

Posted by , from Melbourne on 9 Mar. 2018

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Comment from Hotel Management

12 Mar. 2018 by Front Office Manager

Thank you for staying at Mitsui Garden Hotel Osaka Premier. We are glad that you were satisfied with our service. Regarding breakfast, we have a restaurant on 2nd floor, but there are some caffee shop or breakfast place. Therefore, you can choose some places to have a moring. We are looking forward to welcoming you back again in near future. Sincerely yours, Mitsui Garden Hotel Osaka Premier

About the Mitsui Garden Hotel Osaka Premier

Location 3-4-15 Nakanoshima, Kita-ku, Osaka, Osaka-fu 530-0005

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. A train station pick-up service and a train station drop-off service are free. The business-friendly Mitsui Garden Hotel Osaka Premier also features multilingual staff, a garden, and concierge services. Limited parking is available for a fee and is offered on a first-come, first-served basis. Smoking is allowed in designated areas at this 3.5-star Osaka hotel.

  • 1 building
  • 271 guestrooms or units
  • 16 levels
  • Built in 2014
  • Dining venue
  • Bar or lounge
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Concierge
  • Garden
  • Computer for guest use
  • Newspapers in lobby (free)
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Airport: Kansai Intl. Airport (KIX) (53 km / 32.9 mi)
  • Train station: Watanabebashi Station (0.2 km / 0.1 mi)
  • Metro station: Higobashi Station (0.4 km / 0.2 mi)
  • Property shuttles: Free train station pick-up
  • Parking: Self parking available for a surcharge

Room Amenities

Mitsui Garden Hotel Osaka Premier offers 271 accommodations with safes and complimentary bottled water. 40-inch flat-screen televisions come with digital channels and pay movies. Bathrooms include slippers, toilets with an electronic bidet, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

  • Flat-screen television
  • Digital channels
  • Movies for purchase
  • Electric kettle
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Slippers
  • Toiletries (free)
  • Toilet with electronic bidet
  • Telephone
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 9:30 AM.

HAKATAROU - This restaurant specializes in regional cuisine and serves breakfast, lunch, and dinner.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 3:00 AM

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Train station shuttle service is available at scheduled times from 7:00 AM to 9:30 PM. Fees may apply. Contact the property in advance to get details.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Train station transportation is offered at scheduled times from 7:00 AM to 9:30 PM. Fees may apply. For details, please contact the property in advance.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

For the comfort of guests using the public bathing areas and other public facilities, this property does not permit guests with tattoos to use the facilities.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.Contactless check-out is available.

  • One child stays free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Car not required
  • Staff wear personal protective equipment
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Property does not follow sanitisation practices of any association
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Property does not follow regional sanitisation guidelines
  • Property confirms they are implementing enhanced cleaning measures
  • Parking height restrictions apply

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property, effective January 1, 2017. The city tax ranges from JPY 100-300 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 7,000. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: JPY 300 per person, per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: JPY 2200 per person (approximately)
  • Self parking fee: JPY 1500 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Mitsui Garden Osaka
  • Mitsui Garden Hotel Osaka Premier
  • Mitsui Garden Osaka Premier
  • Mitsui Garden Premier
  • Mitsui Garden Premier Osaka
  • Mitsui Hotel
  • Mitsui Osaka
  • Mitsui Garden Hotel Premier
  • Mitsui Osaka Premier Osaka
  • Mitsui Garden Hotel Osaka Premier Hotel
  • Mitsui Garden Hotel Osaka Premier Osaka
  • Mitsui Garden Hotel Osaka Premier Hotel Osaka

You should know

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.