See all properties
Save

Mitsui Garden Hotel Osaka Premier

4.5 star property
Luxury hotel with 24-hour front desk and restaurant

Photo gallery for Mitsui Garden Hotel Osaka Premier

Lobby
Daily buffet breakfast (JPY 2530 per person)
City view from property
Lobby
Front of property

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Free WiFi
  • Laundry
  • Parking available
The current price is AU$195
16 Oct - 17 Oct

Explore the area

View map
3-4-15 Nakanoshima, Kita-ku, Osaka, Osaka-fu, 530-0005
  • Umeda Sky Building
    ‪2 min drive‬
  • Kuromon Market
    ‪4 min drive‬
  • Osaka Castle
    ‪7 min drive‬
  • Osaka (KIX-Kansai Intl.)
    ‪48 min drive‬

Room options

View all photos for Standard , 1 bed Double , Shower, Non Smoking

1 bedroom, in-room safe, desk, blackout curtains

Standard , 1 bed Double , Shower, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Blackout curtains
Separate bedroom
Bidet
Hairdryer
Private bathroom
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard , 1 bed Queen , Smoking

1 bedroom, in-room safe, desk, blackout curtains

Standard , 1 bed Queen , Smoking

7.0 out of 10
Good
(2 reviews)

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Blackout curtains
Separate bedroom
Private bathroom
Hairdryer
Bidet
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard , 1 bed Queen , Non Smoking

1 bedroom, in-room safe, desk, blackout curtains

Standard , 1 bed Queen , Non Smoking

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Blackout curtains
Separate bedroom
Private bathroom
Hairdryer
Bidet
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior, 1 bed Queen, River view, Non Smoking , with Lounge Access

1 bedroom, in-room safe, desk, blackout curtains

Superior, 1 bed Queen, River view, Non Smoking , with Lounge Access

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Blackout curtains
Separate bedroom
Private bathroom
Hairdryer
Bidet
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior , 2 beds, Non Smoking

1 bedroom, in-room safe, desk, blackout curtains

Superior , 2 beds, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Blackout curtains
Separate bedroom
Private bathroom
Hairdryer
Bidet
  • 26 sq m
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Standard , 2 beds, Non Smoking

1 bedroom, in-room safe, desk, blackout curtains

Standard , 2 beds, Non Smoking

9.0 out of 10
Wonderful
(11 reviews)

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Blackout curtains
Separate bedroom
Private bathroom
Hairdryer
Bidet
  • 26 sq m
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Standard , 2 beds, Smoking

1 bedroom, in-room safe, desk, blackout curtains

Standard , 2 beds, Smoking

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Blackout curtains
Separate bedroom
Private bathroom
Hairdryer
Bidet
  • 26 sq m
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Standard , 1 bed Queen , River view, Non Smoking

1 bedroom, in-room safe, desk, blackout curtains

Standard , 1 bed Queen , River view, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Blackout curtains
Separate bedroom
Private bathroom
Hairdryer
Bidet
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior, 1 bed Queen, Non Smoking , with Lounge Access

1 bedroom, in-room safe, desk, blackout curtains

Superior, 1 bed Queen, Non Smoking , with Lounge Access

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Blackout curtains
Separate bedroom
Private bathroom
Hairdryer
Bidet
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Triple Room, Non Smoking

1 bedroom, in-room safe, desk, blackout curtains

Standard Triple Room, Non Smoking

9.0 out of 10
Wonderful
(6 reviews)

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Blackout curtains
Separate bedroom
Private bathroom
Hairdryer
Bidet
  • Sleeps 5
  • 3 Twin Beds

View all photos for Standard , 1 bed Double, Non Smoking

Standard , 1 bed Double, Non Smoking

Standard , 1 bed Double, Non Smoking

9.0 out of 10
Wonderful
(6 reviews)

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Blackout curtains
Separate bedroom
Private bathroom
Hairdryer
Bidet
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard , 1 bed Queen , River view , Smoking

1 bedroom, in-room safe, desk, blackout curtains

Standard , 1 bed Queen , River view , Smoking

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Blackout curtains
Separate bedroom
Private bathroom
Hairdryer
Bidet
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room Selected at Check-In, Non-Smoking (No choice of bed preference)

1 bedroom, in-room safe, desk, blackout curtains

Room Selected at Check-In, Non-Smoking (No choice of bed preference)

9.0 out of 10
Wonderful
(7 reviews)

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Blackout curtains
Separate bedroom
Bidet
Hairdryer
Private bathroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Twin Room [Non-smoking]

1 bedroom, in-room safe, desk, blackout curtains

Superior Twin Room [Non-smoking]

  • Sleeps 2

View all photos for Standard , 2 Beds, Smoking

1 bedroom, in-room safe, desk, blackout curtains

Standard , 2 Beds, Smoking

  • Sleeps 2

View all photos for Standard , 2 Beds[Non-smoking]

1 bedroom, in-room safe, desk, blackout curtains

Standard , 2 Beds[Non-smoking]

  • Sleeps 2

View all photos for Superior Queen (River View) [Non-smoking]

1 bedroom, in-room safe, desk, blackout curtains

Superior Queen (River View) [Non-smoking]

  • Sleeps 2

View all photos for Standard , 1 Bed Queen , Smoking

1 bedroom, in-room safe, desk, blackout curtains

Standard , 1 Bed Queen , Smoking

  • Sleeps 2

View all photos for Standard , 1 Bed Queen [Non-smoking]

1 bedroom, in-room safe, desk, blackout curtains

Standard , 1 Bed Queen [Non-smoking]

  • Sleeps 2

View all photos for Standard , 1 Bed Queen , River View [Non-smoking]

1 bedroom, in-room safe, desk, blackout curtains

Standard , 1 Bed Queen , River View [Non-smoking]

  • Sleeps 2

View all photos for Standard , 1 Bed Double , Shower[Non-smoking]

1 bedroom, in-room safe, desk, blackout curtains

Standard , 1 Bed Double , Shower[Non-smoking]

  • Sleeps 2

View all photos for Superior Queen [Non-smoking]

1 bedroom, in-room safe, desk, blackout curtains

Superior Queen [Non-smoking]

  • Sleeps 2

View all photos for Standard , 1 Bed Queen , River View , Smoking

1 bedroom, in-room safe, desk, blackout curtains

Standard , 1 Bed Queen , River View , Smoking

  • Sleeps 2

View all photos for Standard , 3 Beds[Non-smoking]

1 bedroom, in-room safe, desk, blackout curtains

Standard , 3 Beds[Non-smoking]

  • Sleeps 3

View all photos for Junior Suite Twin [Non-smoking]

1 bedroom, in-room safe, desk, blackout curtains

Junior Suite Twin [Non-smoking]

  • Sleeps 2

View all photos for Standard , 3 Beds , Smoking

1 bedroom, in-room safe, desk, blackout curtains

Standard , 3 Beds , Smoking

  • Sleeps 3

View all photos for Standard Double With Bath-Smoking

1 bedroom, in-room safe, desk, blackout curtains

Standard Double With Bath-Smoking

  • Sleeps 2

View all photos for Standard Double With Bath-Non Smoking

1 bedroom, in-room safe, desk, blackout curtains

Standard Double With Bath-Non Smoking

  • Sleeps 2

View all photos for Superior Double [Non-smoking]

1 bedroom, in-room safe, desk, blackout curtains

Superior Double [Non-smoking]

  • Sleeps 2

View all photos for Superior Double (River View) [Non-smoking]

1 bedroom, in-room safe, desk, blackout curtains

Superior Double (River View) [Non-smoking]

  • Sleeps 1

You may also like

Ad
Lobby sitting area

Oriental Hotel Kyoto Rokujo

Shimogyo Ward
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
4.5 out of 5, Wonderful, 1,003 reviews
The price is AU$103
16 Sept - 17 Sept
Oriental Hotel Kyoto Rokujo

About the area

Osaka

A luxury stay in the heart of Osaka awaits you at Mitsui Garden Hotel Osaka Premier. You'll be 1.9 km (1.2 mi) from Umeda Sky Building and 3.3 km (2 mi) from Mint Museum. Highlights at this hotel include a restaurant and in-room free WiFi. .The restaurant, HAKATAROU, serves Regional cuisine and is open for breakfast, lunch and dinner. Other amenities include free Wi-Fi in public areas and laundry facilities. Buffet breakfast is available daily between 6:30 AM and 9:30 AM. There's also self parking, along with the convenience of free train pick-up service. .With a stay at this 4.5-property class Kita hotel, you'll be 3.4 km (2.1 mi) from Osaka Museum of History and 3.7 km (2.3 mi) from Dōtombori Arcade.

What's nearby

  • Umeda Sky Building - 2 min drive - 1.7 km
  • Kuromon Market - 4 min drive - 4.9 km
  • Tsutenkaku Tower - 5 min drive - 7.7 km
  • Osaka Castle - 7 min drive - 3.5 km
  • Universal Studios Japan - 9 min drive - 7.1 km

Getting around

  • Watanabebashi Station - 3 min walk
  • Higobashi Station - 4 min walk
  • Osaka (KIX-Kansai Intl.) - 51 min drive

Restaurants

  • ‪イーフー 中之島ダイビル店 - ‬5 min walk
  • ‪世界一暇なラーメン屋 - ‬1 min walk
  • ‪スターバックス - ‬2 min walk
  • ‪九州の旬 博多廊 - ‬1 min walk
  • ‪なか卯肥後橋店 - ‬6 min walk

About this property

Mitsui Garden Hotel Osaka Premier

Luxury hotel with 24-hour front desk and restaurant
There's a restaurant on site. A computer station is on site and WiFi is free in public spaces. A train station pick-up shuttle and A train station drop-off shuttle are free. A vending machine, multilingual staff, and a garden are also featured at the luxury Mitsui Garden Hotel Osaka Premier. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4.5-star Osaka hotel.

  • 1 building
  • 271 guestrooms or units
  • 16 levels
  • Built in 2014
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff members are multilingual
  • Storage area for luggage
  • Concierge
  • Garden
  • Computer for guest use
  • Lift
  • Smoking in designated areas
  • Dining venue
Mitsui Garden Hotel Osaka Premier offers 271 accommodations with a safe and complimentary bottles of water. 40-inch flat-screen televisions come with digital channels. Bathrooms include slippers, bidets, complimentary toiletries and hairdryers.

This Osaka hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Similar properties

Front of property

Hotel Monterey Le Frere Osaka

  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
4.5 out of 5, Wonderful, 1,768 reviews
Hotel Monterey Le Frere Osaka

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free train station pick-up shuttle from 7:00 AM to 9:30 PM
  • Train station shuttle at scheduled times
  • Free train station drop-off
  • Parking on site (JPY 2,000 per day)
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: JPY 2,530 per person
  • A restaurant

Restaurants on site

  • HAKATAROU

Family friendly

  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Computer station

Outdoors

  • Garden
  • On a river

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchairs on site

More

  • 1 building
  • 16 floors
  • Built in 2014
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with digital channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Heating (climate-controlled)
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 3:00 AM
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-500 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 5,000. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 2530 per person
  • Self-parking fee: JPY 2000 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay and cash.

We should mention

  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Guests with tattoos are not able to use the on-site public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Mitsui Garden Osaka
Mitsui Garden Hotel Osaka Premier
Mitsui Garden Osaka Premier
Mitsui Garden Premier
Mitsui Garden Premier Osaka
Mitsui Hotel
Mitsui Osaka
Mitsui Garden Hotel Premier
Mitsui Osaka Premier Osaka
Mitsui Garden Hotel Osaka Premier Hotel
Mitsui Garden Hotel Osaka Premier Osaka
Mitsui Garden Hotel Osaka Premier Hotel Osaka

Frequently asked questions

What is the cancellation policy at Mitsui Garden Hotel Osaka Premier?

Mitsui Garden Hotel Osaka Premier offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Mitsui Garden Hotel Osaka Premier?

As of 15 Sept 2025, prices found for a 1-night stay for 2 adults at Mitsui Garden Hotel Osaka Premier on 16 Oct 2025 start from AU$194.67, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Mitsui Garden Hotel Osaka Premier?

Yep, Mitsui Garden Hotel Osaka Premier has a self car park for JPY 2000 per day. Onsite parking is limited.

Does Mitsui Garden Hotel Osaka Premier serve breakfast?

Sure does, buffet breakfast is on offer daily from 6:30 AM to 9:30 AM.

Is there a free airport shuttle available at Mitsui Garden Hotel Osaka Premier?

No, Mitsui Garden Hotel Osaka Premier does not offer an airport shuttle service.

Is there a bar or restaurant at Mitsui Garden Hotel Osaka Premier?

Yep, you can grab a meal at Mitsui Garden Hotel Osaka Premier's onsite restaurant that serves Regional cuisine.

What time are check-in & check-out at Mitsui Garden Hotel Osaka Premier?

Check-in begins at 3 PM. Check-out time is 11 AM.

Are pets allowed at Mitsui Garden Hotel Osaka Premier?

No, only service animals are allowed.

Reviews

Mitsui Garden Hotel Osaka Premier Reviews

9.0

Wonderful

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 651 out of 1007 reviews
Rating 8 - Good. 260 out of 1007 reviews
Rating 6 - Okay. 59 out of 1007 reviews
Rating 4 - Poor. 17 out of 1007 reviews
Rating 2 - Terrible. 20 out of 1007 reviews

Reviews

10/10 Excellent

Felicity

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely room with a view
Stayed 3 nights in Sep 2025

10/10 Excellent

Francisco Antonio

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 5 nights in May 2025

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely property; I would stay here again.
Stayed 2 nights in Jun 2025

8/10 Good

Karen

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
We had a nice stay. Arrived exhausted and about a hour before check-in time and asked if our room was ready. We were told "no". Someone who spoke decent English came out and said if we paid an extra 4000 yen we could check-in early. It turned out that our room was ready but they misled us so that we would pay extra -- a nasty customer service model. I would be a much happier customer and spread the word to others if they had considered the consequences of their decision.
Stayed 2 nights in Jun 2025

10/10 Excellent

Mateusz

Stayed 14 nights in May 2025

10/10 Excellent

Raquel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel!
Stayed 2 nights in May 2025

10/10 Excellent

Traci

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
This was a beautiful property with amazing river views. I was only there for a short time so did not get to take advantage of all of the amenities, but breakfast was great and the staff was all very friendly and helpful.
Stayed 1 night in May 2025

10/10 Excellent

Marcel A C

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good place
Stayed 4 nights in May 2025

6/10 Okay

Tracy

Liked: Cleanliness, staff & service
Stayed 5 nights in May 2025

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and modern. I just wish the restaurant had a larger variety of western breakfast food.
Stayed 1 night in May 2025

10/10 Excellent

Zhuocheng

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Noor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We thoroughly enjoyed our stay at Mitsui Garden Osaka Premier. Though the rooms are a bit dated compared to some other Mitsui Garden hotels, they’re exceptionally clean and comfortable. The staff here are what make the experience so exceptional. They’re friendly, helpful, and truly go above and beyond to ensure you have a nice stay. Close to a subway line and there’s a 7Eleven right beside the hotel too. Highly recommended hotel overall!
Stayed 3 nights in May 2025

10/10 Excellent

Ulrike

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We appreciated the help we received from the hotel’s excellent interpreter who spoke fluent English and was available to give advice. That made our stay particularly enjoyable.
Stayed 3 nights in May 2025

8/10 Good

lior

Liked: Cleanliness, staff & service, room comfort

Nice place

Hi Good location Very nice staff
Stayed 2 nights in May 2025

10/10 Excellent

Juan, Seattle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful modern and clean property at a reasonable price. Views are stunning and very well located
Stayed 4 nights in May 2025

6/10 Okay

Jamshid

Liked: Cleanliness
The hotel is in the business area there are not many food option.
Stayed 3 nights in May 2025

10/10 Excellent

Joanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Jee Sun

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shuttle service
Stayed 2 nights in Apr 2025

10/10 Excellent

tian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, great location, nice staffs. All good, recommended
Stayed 2 nights in Apr 2025

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities
Family mart next to the entrance
Stayed 4 nights in Apr 2025

10/10 Excellent

BARISKA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very good experience, loved the onsen pool!
Stayed 3 nights in Apr 2025

6/10 Okay

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities
I booked this hotel because of previous good experiences at other Mitsui Garden properties in Fukuoka, Nagoya and Kanazawa. However I found that the Mitsui Garden in Osaka didn't live up to the same level. This hotel is a little dated (looked like early 2000s) and the onsen is not as nice as what I've experienced at other Mitsui Gardens. The location is not great if you are in Osaka on a holiday - it's not really in an area with a lot of shops or restaurants. It's more business oriented. The hotel is close to Higobashi station which is convenient for going to Dotonbori or Osaka Station, it's not really close to a train line which is convenient for Shin-Osaka station (where the Shinkansen stop). My biggest issue with this hotel is that I originally booked a standard double room, but found that the window in the room was fully frosted, and so it wasn't possible to see out the window. This wasn't indicated clearly anywhere when I booked the room. I asked if a room change was possible, but they said that all the double rooms had frosted windows. Eventually they changed me to a twin room facing the river which didn't have frosted windows, but I had to pay extra for the room (the difference was not too excessive to the hotel's credit). However I think it's very misleading not to advertise this clearly as I would not have booked the room or hotel if I had know this as the room with frosted window felt very claustrophobic.
Stayed 3 nights in Apr 2025

8/10 Good

Joe

Travelled with partner
Liked: Property conditions & facilities
Good stay, close to transport
Stayed 2 nights in Apr 2025

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stunning

A really beautiful room with a view to match. This room had everything we needed for a comfortable three night stay. The location was good, but if you want to be close to ‘the action’ you may want to find a place closer, as it was either a 30 minute walk into the centre or a metro ride in. One thing I really appreciated in the room was the bathroom mirror - it has excellent lighting, and made it a pleasure to do my makeup. The Phillips hairdryer was also a pleasure to use!
Stayed 3 nights in Mar 2025