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Hotel New Otani Osaka

5.0 star property
Riverfront hotel with 11 restaurants and full-service spa

Photo gallery for Hotel New Otani Osaka

Front of property
Property video
11 restaurants, breakfast served, local and international cuisine
11 restaurants, breakfast served, local and international cuisine
Luxury Junior Suite, High Floor, Non-smoking | View from room

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
The current price is AU$280
7 July - 8 July

Explore the area

Map
1-4-1 Shiromi Chuo-ku, Osaka, Osaka-fu, 540-8578
  • Osaka Castle Park
    ‪2 min walk‬
  • Osaka-jō Hall
    ‪6 min walk‬
  • Osaka Castle
    ‪13 min walk‬
  • Osaka (KIX-Kansai Intl.)
    ‪52 min drive‬

Room options

View all photos for Deluxe Single Room, Non Smoking

Deluxe Single Room, Non Smoking

Deluxe Single Room, Non Smoking

9.2 out of 10
Wonderful
(20 reviews)

Highlights

Air conditioning
Heating
Fridge
Smart TV
Separate bedroom
Blackout curtains
Private bathroom
Bathrobes
  • 24 sq m
  • City view
  • Sleeps 1
  • 1 Single Bed

View all photos for Family Suite for 4 People Non-Smoking

1 bedroom, in-room safe, desk, laptop workspace

Family Suite for 4 People Non-Smoking

9.8 out of 10
Exceptional
(6 reviews)

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
Smart TV
Blackout curtains
Separate bedroom
Private bathroom
  • 70 sq m
  • Park view
  • Sleeps 6
  • 4 Large Single Beds

View all photos for Japanese Suite, Non Smoking, City View

Japanese Suite, Non Smoking, City View

Japanese Suite, Non Smoking, City View

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Heating
Fridge
Smart TV
Blackout curtains
Separate bedroom
Hairdryer
Eco-friendly toiletries
  • 60 sq m
  • City view
  • Sleeps 6
  • 4 Single Futons

View all photos for Deluxe Twin Room, Non Smoking, Castle View

1 bedroom, in-room safe, desk, laptop workspace

Deluxe Twin Room, Non Smoking, Castle View

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
Smart TV
Blackout curtains
Separate bedroom
Private bathroom
  • 30 sq m
  • Park view
  • Sleeps 4
  • 2 Single Beds

View all photos for Deluxe Double Room, Non Smoking, Castle View

1 bedroom, in-room safe, desk, laptop workspace

Deluxe Double Room, Non Smoking, Castle View

10.0 out of 10
Exceptional
(5 reviews)

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
Smart TV
Blackout curtains
Separate bedroom
Private bathroom
  • 30 sq m
  • Park view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Triple Room, Non Smoking, Town View

Deluxe Triple Room, Non Smoking, Town View

Deluxe Triple Room, Non Smoking, Town View

8.8 out of 10
Excellent
(3 reviews)

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
Smart TV
Blackout curtains
Separate bedroom
Private bathroom
  • 40 sq m
  • City view
  • Sleeps 3
  • 3 Single Beds

View all photos for Family Room, Non Smoking (Family Studio Town view for 6 persons)

1 bedroom, in-room safe, desk, laptop workspace

Family Room, Non Smoking (Family Studio Town view for 6 persons)

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
Smart TV
Blackout curtains
Separate bedroom
Hairdryer
  • 90 sq m
  • City view
  • Sleeps 10
  • 6 Large Single Beds

View all photos for Luxury Junior Suite, High Floor, Non-smoking

Luxury Junior Suite, High Floor, Non-smoking

Luxury Junior Suite, High Floor, Non-smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
Smart TV
Blackout curtains
Separate bedroom
Private bathroom
  • 60 sq m
  • Park view
  • Sleeps 3
  • 2 Single Beds OR 1 Double Bed

View all photos for Superior Twin Room, Non Smoking, Town View

1 bedroom, in-room safe, desk, laptop workspace

Superior Twin Room, Non Smoking, Town View

9.2 out of 10
Wonderful
(34 reviews)

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
Smart TV
Blackout curtains
Separate bedroom
Hairdryer
  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Single Beds

View all photos for Superior Twin Room, Non Smoking, Castle View

Superior Twin Room, Non Smoking, Castle View

Superior Twin Room, Non Smoking, Castle View

9.4 out of 10
Exceptional
(20 reviews)

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
Smart TV
Blackout curtains
Separate bedroom
Hairdryer
  • 30 sq m
  • Park view
  • Sleeps 4
  • 2 Single Beds

View all photos for Special Sale! Suite Room, Non Smoking

43-inch Smart TV with digital channels

Special Sale! Suite Room, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
Smart TV
Blackout curtains
Separate bedroom
Private bathroom
  • 60 sq m
  • Park view
  • Sleeps 3
  • 2 Single Beds OR 1 Double Bed

View all photos for Superior Double Room, Non Smoking, Castle View

Superior Double Room, Non Smoking, Castle View

Superior Double Room, Non Smoking, Castle View

9.4 out of 10
Exceptional
(16 reviews)

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
Smart TV
Blackout curtains
Separate bedroom
Hairdryer
  • 30 sq m
  • Park view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Triple Room, Non Smoking, Castle View

Superior Triple Room, Non Smoking, Castle View

Superior Triple Room, Non Smoking, Castle View

8.6 out of 10
Excellent
(14 reviews)

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
Smart TV
Blackout curtains
Separate bedroom
Hairdryer
  • 40 sq m
  • Park view
  • Sleeps 5
  • 3 Single Beds

View all photos for Economy Double Room, Non Smoking, Town View

1 bedroom, in-room safe, desk, laptop workspace

Economy Double Room, Non Smoking, Town View

9.0 out of 10
Wonderful
(10 reviews)

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
Smart TV
Blackout curtains
Separate bedroom
Hairdryer
  • 24 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Economy Double Room, Smoking, Town View

1 bedroom, in-room safe, desk, laptop workspace

Economy Double Room, Smoking, Town View

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
Smart TV
Blackout curtains
Separate bedroom
Hairdryer
  • 24 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Suite for 3persons Selected at Check-in Non Smoking

43-inch Smart TV with digital channels

Suite for 3persons Selected at Check-in Non Smoking

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
Smart TV
Blackout curtains
Separate bedroom
Private bathroom
  • 60 sq m
  • Park view
  • Sleeps 4
  • 2 Large Single Beds and 1 Single Bed

View all photos for Luxury Connecting Suite, 4 Adults, Castle View

Luxury Connecting Suite, 4 Adults, Castle View

Luxury Connecting Suite, 4 Adults, Castle View

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
Smart TV
Blackout curtains
Separate bedroom
Private bathroom
  • 110 sq m
  • Park view
  • Sleeps 6
  • 4 Large Single Beds

View all photos for Superior Triple Room, Non Smoking, Town View

Superior Triple Room, Non Smoking, Town View

Superior Triple Room, Non Smoking, Town View

9.2 out of 10
Wonderful
(13 reviews)

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
Smart TV
Blackout curtains
Separate bedroom
Hairdryer
  • 40 sq m
  • City view
  • Sleeps 5
  • 3 Single Beds

View all photos for Run of The House, Smoking

1 bedroom, in-room safe, desk, laptop workspace

Run of The House, Smoking

8.8 out of 10
Excellent
(3 reviews)

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
Smart TV
Blackout curtains
Separate bedroom
Hairdryer
  • 30 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds OR 1 Queen Bed

View all photos for Superior Double Room, Non Smoking, Town View

1 bedroom, in-room safe, desk, laptop workspace

Superior Double Room, Non Smoking, Town View

9.8 out of 10
Exceptional
(29 reviews)

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
Smart TV
Blackout curtains
Separate bedroom
Hairdryer
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Single Room, Smoking, Town View

1 bedroom, in-room safe, desk, laptop workspace

Single Room, Smoking, Town View

8.0 out of 10
Very good
(3 reviews)

Highlights

Air conditioning
Heating
Fridge
Smart TV
Separate bedroom
Blackout curtains
Hairdryer
Eco-friendly toiletries
  • 20 sq m
  • City view
  • Sleeps 1
  • 1 Single Bed

View all photos for Superior or Executive Suite 70-77sqm, Triple use - High floor Guaranteed

Superior or Executive Suite 70-77sqm, Triple use - High floor Guaranteed | Living room

Superior or Executive Suite 70-77sqm, Triple use - High floor Guaranteed

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
Smart TV
Blackout curtains
Separate bedroom
Private bathroom
  • 69 sq m
  • Park view
  • Sleeps 5
  • 3 Single Beds

View all photos for Single Room, Non Smoking, Town View

1 bedroom, in-room safe, desk, laptop workspace

Single Room, Non Smoking, Town View

9.4 out of 10
Exceptional
(13 reviews)

Highlights

Air conditioning
Heating
Fridge
Smart TV
Separate bedroom
Blackout curtains
Hairdryer
Eco-friendly toiletries
  • 20 sq m
  • City view
  • Sleeps 1
  • 1 Single Bed

View all photos for Family Room, Non Smoking (Family Studio Town view for 7 persons)

1 bedroom, in-room safe, desk, laptop workspace

Family Room, Non Smoking (Family Studio Town view for 7 persons)

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
Smart TV
Blackout curtains
Separate bedroom
Hairdryer
  • 90 sq m
  • City view
  • Sleeps 11
  • 7 Large Single Beds

View all photos for Quadruple Family Room, Non Smoking (2 single beds + 2 extra beds)

Quadruple Family Room, Non Smoking (2 single beds + 2 extra beds)

Quadruple Family Room, Non Smoking (2 single beds + 2 extra beds)

8.8 out of 10
Excellent
(8 reviews)

Highlights

Air conditioning
Heating
Fridge
Smart TV
Renovated in 2017
Separate bedroom
Blackout curtains
Hairdryer
  • 40 sq m
  • Park view
  • Sleeps 6
  • 2 Large Single Beds and 2 Single Beds

View all photos for Family Suite for 5 People Non-Smoking

1 bedroom, in-room safe, desk, laptop workspace

Family Suite for 5 People Non-Smoking

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
Smart TV
Blackout curtains
Separate bedroom
Private bathroom
  • 70 sq m
  • Park view
  • Sleeps 7
  • 4 Large Single Beds and 1 Single Bed

View all photos for Run of The House, Non Smoking

1 bedroom, in-room safe, desk, laptop workspace

Run of The House, Non Smoking

8.8 out of 10
Excellent
(6 reviews)

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
Smart TV
Blackout curtains
Separate bedroom
Hairdryer
  • 30 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds OR 1 Queen Bed

View all photos for Economy Triple Room, Non Smoking, Town View

Economy Triple Room, Non Smoking, Town View

Economy Triple Room, Non Smoking, Town View

9.8 out of 10
Exceptional
(8 reviews)

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
Smart TV
Blackout curtains
Separate bedroom
Hairdryer
  • 30 sq m
  • City view
  • Sleeps 5
  • 3 Single Beds

View all photos for Junior Suite, Non Smoking

Junior Suite, Non Smoking

Junior Suite, Non Smoking

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
Smart TV
Blackout curtains
Separate bedroom
Private bathroom
  • 60 sq m
  • Park view
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Economy Triple Room, Non Smoking, Castle View

Economy Triple Room, Non Smoking, Castle View

Economy Triple Room, Non Smoking, Castle View

8.0 out of 10
Very good
(7 reviews)

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
Smart TV
Blackout curtains
Separate bedroom
Hairdryer
  • 30 sq m
  • Park view
  • Sleeps 5
  • 3 Single Beds

View all photos for Non-Smoking Superior Twin Castle View

1 bedroom, in-room safe, desk, laptop workspace

Non-Smoking Superior Twin Castle View

  • Sleeps 2
  • 2 Single Beds

View all photos for Non-Smoking Family Suite For 5 People　 Castle View

1 bedroom, in-room safe, desk, laptop workspace

Non-Smoking Family Suite For 5 People　 Castle View

  • Sleeps 5
  • 4 Double Beds and 1 Single Bed

View all photos for Non-Smoking Deluxe Twin Castle View

1 bedroom, in-room safe, desk, laptop workspace

Non-Smoking Deluxe Twin Castle View

  • Sleeps 2
  • 2 Single Beds

View all photos for Single Smoking Town View

1 bedroom, in-room safe, desk, laptop workspace

Single Smoking Town View

  • Sleeps 1
  • 1 Double Bed

View all photos for Non Smoking Luxury Junior Suite Castle View

1 bedroom, in-room safe, desk, laptop workspace

Non Smoking Luxury Junior Suite Castle View

  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Non-Smoking Deluxe Single Town View

1 bedroom, in-room safe, desk, laptop workspace

Non-Smoking Deluxe Single Town View

  • Sleeps 1
  • 1 Single Bed

View all photos for Non-Smoking Corner Suite Castle View

1 bedroom, in-room safe, desk, laptop workspace

Non-Smoking Corner Suite Castle View

  • Sleeps 4
  • 4 Single Beds

View all photos for Non Smoking Superior Double Castle View

1 bedroom, in-room safe, desk, laptop workspace

Non Smoking Superior Double Castle View

  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Triple Non Smoking Town View

1 bedroom, in-room safe, desk, laptop workspace

Superior Triple Non Smoking Town View

  • Sleeps 3
  • 3 Single Beds

View all photos for Non-Smoking Superior Triple Castle View

1 bedroom, in-room safe, desk, laptop workspace

Non-Smoking Superior Triple Castle View

  • Sleeps 3
  • 3 Single Beds

View all photos for Non-Smoking Superior Twin -Town View

1 bedroom, in-room safe, desk, laptop workspace

Non-Smoking Superior Twin -Town View

  • Sleeps 2
  • 2 Single Beds

View all photos for Non Smoking Superior Junior Suite Castle View

1 bedroom, in-room safe, desk, laptop workspace

Non Smoking Superior Junior Suite Castle View

  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Smoking Run Of The House

1 bedroom, in-room safe, desk, laptop workspace

Smoking Run Of The House

  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Superior Double Non-Smoking Town View

1 bedroom, in-room safe, desk, laptop workspace

Superior Double Non-Smoking Town View

  • Sleeps 2
  • 1 Queen Bed

View all photos for Smoking Small Double Town View

1 bedroom, in-room safe, desk, laptop workspace

Smoking Small Double Town View

  • Sleeps 2
  • 1 Double Bed

View all photos for Non Smoking Quadruple Family Castle View

1 bedroom, in-room safe, desk, laptop workspace

Non Smoking Quadruple Family Castle View

  • Sleeps 4
  • 2 Single Beds

View all photos for Non-Smoking Small Double Town View

1 bedroom, in-room safe, desk, laptop workspace

Non-Smoking Small Double Town View

  • Sleeps 2
  • 1 Double Bed

View all photos for Non Smoking Deluxe Double Castle View

1 bedroom, in-room safe, desk, laptop workspace

Non Smoking Deluxe Double Castle View

  • Sleeps 2
  • 1 King Bed

View all photos for Non-Smoking Deluxe Triple Town View

1 bedroom, in-room safe, desk, laptop workspace

Non-Smoking Deluxe Triple Town View

  • Sleeps 3
  • 3 Single Beds

View all photos for Non-Smoking Single Town View

1 bedroom, in-room safe, desk, laptop workspace

Non-Smoking Single Town View

  • Sleeps 1
  • 1 Double Bed

View all photos for Suite - Selected At Check-in Non Smoking

1 bedroom, in-room safe, desk, laptop workspace

Suite - Selected At Check-in Non Smoking

  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

View all photos for Non-Smoking Small Triple Town View

1 bedroom, in-room safe, desk, laptop workspace

Non-Smoking Small Triple Town View

  • Sleeps 3
  • 3 Single Beds

View all photos for Non-smoking Japanese Suite Town View

Dining

Non-smoking Japanese Suite Town View

  • Sleeps 4
  • 4 Single Futons

View all photos for Non-Smoking Family Suite For 4 People　 Castle View

1 bedroom, in-room safe, desk, laptop workspace

Non-Smoking Family Suite For 4 People　 Castle View

  • Sleeps 4
  • 4 Double Beds

View all photos for SuperiorSuite Or Executive Suite Triple Non-Smoking Castle View

1 bedroom, in-room safe, desk, laptop workspace

SuperiorSuite Or Executive Suite Triple Non-Smoking Castle View

  • Sleeps 3
  • 1 Single Sofa Bed and 2 Double Beds

View all photos for Suite For 3persons Selected At Check-in Non Smoking

1 bedroom, in-room safe, desk, laptop workspace

Suite For 3persons Selected At Check-in Non Smoking

  • Sleeps 3
  • 2 Double Beds and 1 Single Sofa Bed

View all photos for Run Of House Non-Smoking

1 bedroom, in-room safe, desk, laptop workspace

Run Of House Non-Smoking

  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

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About the area

Osaka

A luxury stay in the heart of Osaka awaits you at Hotel New Otani Osaka. Within just a 15-minute stroll, you'll find Osaka-jō Hall and Osaka Castle. Highlights at this hotel include 11 restaurants, 2 bars/lounges and a full-service spa. .A day of pampering at FitnessCLUB can include body scrubs and facials along with access to the sauna and hot tub. The restaurant, ALL DAY DINING SATSUKI, serves local and international cuisine and is open for breakfast, brunch, lunch and dinner. Enjoy access to 2 outdoor tennis courts along with an indoor swimming pool and a gym. 17 meeting rooms and limo/town car service are among the business amenities offered. Plus you'll find free Wi-Fi in public areas and a coffee shop/cafe. Each morning buffet breakfast is served between 7:00 AM and 10:00 AM. There's also self parking, along with the convenience of an airport shuttle. .Sights within a 10-minute drive of this 5-property class Chuo hotel include Dotonbori Glico Sign and Tsutenkaku Tower.

What's nearby

  • Osaka Castle Park - 2 min walk - 0.2 km
  • Osaka-jō Hall - 6 min walk - 0.5 km
  • Osaka Castle - 13 min walk - 1.1 km
  • Umeda Sky Building - 7 min drive - 5.4 km
  • Tsutenkaku Tower - 7 min drive - 7.7 km

Getting around

  • Osakajo-koen Station - 3 min walk
  • Morinomiya Station - 13 min walk
  • Osaka (KIX-Kansai Intl.) - 57 min drive

Restaurants

  • ‪いずみホール - ‬2 min walk
  • ‪マクドナルド - ‬5 min walk
  • ‪PRONTO - ‬5 min walk
  • ‪サイゼリヤ - ‬5 min walk
  • ‪麺匠慶次 - ‬5 min walk

About this property

Hotel New Otani Osaka

Riverfront hotel with 11 restaurants and full-service spa
Hotel New Otani Osaka offers its guests a full-service spa, outdoor tennis courts, and an indoor pool. There are 11 restaurants on site, along with a coffee shop/cafΘ. You can unwind with a drink at one of the 2 bars/lounges. WiFi and wired Internet are free in public spaces.

17 meeting rooms and limo/town car service are available. A fitness centre, spa services, and a vending machine are also featured at the luxury Hotel New Otani Osaka. An airport shuttle at scheduled times and a bus station shuttle are available for a fee. For a fee, parking is available.

Smoking is allowed in designated areas at this 5-star Osaka hotel.

  • 1 building
  • 525 guestrooms or units
  • 18 levels
  • 11 dining venues
  • 2 bars or lounges
  • Conference rooms
  • Built in 1986
  • Childcare (surcharge)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Concierge
  • Wedding services available
  • Gift shop
  • Beauty salon
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Coffee shop
Hotel New Otani Osaka offers 525 air-conditioned accommodations with a safe and free newspapers. 43-inch Smart televisions come with digital channels. Bathrooms include a combined bath/shower unit, slippers, complimentary toiletries and hairdryers.

This Osaka hotel provides complimentary wired Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and blackout curtains. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Guests can indulge in a pampering treatment at the hotel's full-service spa, FitnessCLUB. Services include facials, body scrubs and manicures and pedicures. The spa is equipped with a sauna and a hot tub.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Languages

English, Japanese

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Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Return airport shuttle (surcharge) from 8:00 AM to 5:00 PM at scheduled times
  • Bus station shuttle (surcharge)
  • Limo/town car service
  • Covered parking on site (JPY 1,200 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: JPY 4,945 for adults and JPY 2,875 for children
  • 11 restaurants
  • 2 bars/lounges
  • A coffee shop/cafe

Restaurants on site

  • ALL DAY DINING SATSUKI
  • FRENCH CUISINE SAKURA
  • ISSHIN
  • TEPPANYAKI KEYAKI

Things to do

  • 2 outdoor tennis courts
  • Art gallery
  • Full-service spa
  • Gym
  • Indoor pool
  • Shopping centre

Family friendly

  • Babysitting (surcharge)
  • In-room refrigerator
  • Indoor pool
  • Lifeguards on site
  • Stroller

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 17 meeting rooms

Outdoors

  • On a river

Full-service spa

  • Body scrubs
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Area rugs in public areas
  • Cobblestone flooring in public areas
  • Doorbell and phone notification
  • Handrails in stairways (88 centimetre high)
  • Lift (110 centimetre wide door)
  • Stair-free path to entrance
  • Thin carpet in room
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 18 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 1986
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Lifeguards
  • Locally-owned and organised tours and activities
  • Reception hall
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 43-inch smart TV with digital channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Late-night room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the bus station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Breakfast is not included in the Breakfast Included room rate for children ages 3 and younger who share existing bedding with parents.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child aged 3 years old or younger stays free per registered adult when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–300 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 7,000. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 4945 for adults and from JPY 2875 for children
  • Airport shuttle fee: JPY 1800 per person (one-way)
  • Airport shuttle fee per child: JPY 900 (one-way), (from 6 to 12 years old)
  • Covered self-parking fee: JPY 1200 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Facilities fee: JPY 3850 per person and includes use of: sauna; hot tub; swimming pool; fitness facilities

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay and cash. This property uses eco-friendly cleaning products. For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from noon to 5:00 PM
  • One child aged 3 years old or younger stays free per registered adult in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Guests with tattoos are not able to use the on-site public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel New Otani Osaka
Hotel Osaka New Otani
Hotel Otani Osaka
New Hotel Otani Osaka
New Otani Hotel Osaka
New Otani Osaka
Osaka Hotel New Otani
Osaka New Otani Hotel
Osaka Otani Hotel
Otani Hotel Osaka
Hotel New Otani
Hotel New Otani Osaka Hotel
Hotel New Otani Osaka Osaka
Hotel New Otani Osaka Hotel Osaka

Frequently asked questions

What is the cancellation policy at Hotel New Otani Osaka?

Hotel New Otani Osaka offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel New Otani Osaka?

As of 30 June 2025, prices found for a 1-night stay for 2 adults at Hotel New Otani Osaka on 7 July 2025 start from AU$279.92, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel New Otani Osaka?

Yep, Hotel New Otani Osaka has a covered self car park with in/out privileges for JPY 1200 per night.

Is there a spa on site at Hotel New Otani Osaka?

Yep, FitnessCLUB is available for guests. It has a hot tub and a sauna. You'll enjoy heaps of services like body scrubs and facials.

Does Hotel New Otani Osaka have a pool?

Hotel New Otani Osaka has an indoor pool. The pool is open noon to 5:00 PM.

What luxury perks are available at Hotel New Otani Osaka?

Hotel New Otani Osaka features a full-service spa, an indoor pool and 11 restaurants.

Is Hotel New Otani Osaka family-friendly?

You bet! With amenities such as children's meals, babysitting services and an indoor pool, it's no surprise that Hotel New Otani Osaka is a hit with families.

Does Hotel New Otani Osaka serve breakfast?

Yep, our visitors give a thumbs up to the buffet brekkie here! Available daily between 7:00 AM and 10:00 AM, this is the spot to fuel up for a day of adventure.

Is there a free airport shuttle available at Hotel New Otani Osaka?

No, but there's an airport shuttle that runs from 8:00 AM - 5:00 PM at scheduled times for a fee.

Is there a bar or restaurant at Hotel New Otani Osaka?

Yep, you can grab a meal at Hotel New Otani Osaka's onsite restaurant that serves local and international cuisine.

What time are check-in & check-out at Hotel New Otani Osaka?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hotel New Otani Osaka?

No, only service animals are allowed.

Hotel New Otani Osaka Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1914 out of 2563 reviews
Rating 8 - Good. 467 out of 2563 reviews
Rating 6 - Okay. 124 out of 2563 reviews
Rating 4 - Poor. 29 out of 2563 reviews
Rating 2 - Terrible. 29 out of 2563 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

4/10 Poor

Russell

Travelled with partner
Disliked: Amenities, property conditions & facilities
The property was old, old, old. Not updated for ? Years and still charging current rates. Very disappointed.
Stayed 1 night in May 2025

6/10 Okay

Nick

Liked: Cleanliness, staff & service
Stayed 1 night in May 2025

10/10 Excellent

Carrie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good job

Close to transportation, Osaka Castle, breakfast excellent
Stayed 2 nights in Mar 2025

10/10 Excellent

Shantel

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view of Osaka Castle from our room was stunning. The staff were great and very helpful.
Stayed 2 nights in Mar 2025

10/10 Excellent

eleni, Hillsboro Beach

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
We had a wonderful stay. The employees were so attentive and gave us five star service. The room was nice however we wished we booked the castle view. However on the top floor there is a bar where the views are fantastic. The breakfast was a Buffett with a wide selection of western and Asian dishes. Definitely try to book the room to include the breakfast option. Fairly close to the subway station which made things convenient. However the restaurants nearby close early so there was no much choice for dinner options in the immediate area. In summary, it is a very nice hotel and we would definitely stay again.
Stayed 2 nights in Mar 2025

8/10 Good

TAMARA

Liked: Cleanliness, staff & service, property conditions & facilities
Great service
Stayed 2 nights in Mar 2025

8/10 Good

BYUNG KEE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Yulia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed staying at the hotel. Everything was great !
Stayed 4 nights in Mar 2025

6/10 Okay

Joyce, Aurora

Travelled with family
The hotel is dated.
Stayed 3 nights in Mar 2025

6/10 Okay

Christine

Travelled with family
Liked: Staff & service
Lots of restaurants, pretty lobby/entrance, beautiful lounge on top floor, lots of shopping. Rooms very dated, bathroom dated.
Stayed 2 nights in Mar 2025

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful Hotel and very clean, staff is very friendly and helpful as well. Osaka Castle is right across the water with a wonderful view from the room. Several shops and restaurants are near by and the train station is at a walking distance. We ordered room service and dinner was delicious. Would definitely recommend and if given the chance I would stay there again.
Stayed 3 nights in Mar 2025

10/10 Excellent

Jeanet G.

Liked: Cleanliness, staff & service, property conditions & facilities
What a wonderful stay !! The hotel Staff is the best. Our room is very spacious the Japanese bath is one real great experience. There is a Nakura train stop typical Japanese small restaurant that is so affordable and served delicious food close to the hotel. The pajamas and hotrl goodies are the best. I highly recommend this hotel if I ou want prace and serenity after a long exploration of the city of Tokyo. By w the way the Hotel buffet is so enjoyable with delightful choices of food.
Stayed 2 nights in Mar 2025

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Overall very professional service and is well maintained for an older hotel suitable for more business stays over family. The main reason for the low score on facilities is that the pool and healt facilities was restricted no guests under 18 that wasn't clearly communicated on check in and neither on their website or Expedia's listing of this hotel
Stayed 4 nights in Mar 2025

8/10 Good

Judy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful hotel. When we first arrived we thought we went to the wrong hotel with how nice it looked. Staff greeted us as soon as we got off the taxi. They helped bring our luggage to the front desk to check in, check in was very fast and seamless and they brought out luggages upstairs for us. They upgraded our room to a bigger size which was very nice since it gave us room to spread out with our luggages. They have two(maybe three) restaurants in the hotel so if you wanted to get food without leaving the hotel there’s options. Our only complaint is that the rooms does look older than what we expected since seeing the lobby of the hotel. The beds were on the harder side and pillows were kind of flat. The train station is a 5 mins walk from the hotel and there’s a 7/11 right around the corner from the hotel. Overall, I would recommend if you’re looking to stay in Osaka.
Stayed 2 nights in Mar 2025

10/10 Excellent

Richard

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful stay near Osaka castle.

The room was spacious and clean, and included nice amenities like a morning newspaper, a welcome drink at the bar and morning coffee via room service. Service was excellent as well. The pool and fitness centre staff are also very helpful and made for a pleasant experience. Of course the view of Osaka castle is also beautiful, especially at night.
Stayed 2 nights in Mar 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice!
Stayed 4 nights in Mar 2025

10/10 Excellent

Cleburn, Bay St Louis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and room was incredible.
Stayed 3 nights in Mar 2025

10/10 Excellent

Mercy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. When you request for something, they were very fast.
Stayed 4 nights in Feb 2025

10/10 Excellent

michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

4/10 Poor

Jorge

Stayed 3 nights in Mar 2025

10/10 Excellent

Karen

Stayed 4 nights in Mar 2025

6/10 Okay

Freddy

Liked: Cleanliness
Stayed 4 nights in Mar 2025

10/10 Excellent

Hanghang

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very friendly staff and excellent customer service.
Stayed 4 nights in Mar 2025

10/10 Excellent

noura

Stayed 1 night in Feb 2025