HOTEL UNIVERSAL PORT

4.0 star property
Bayside hotel with 24-hour front desk and coffee shop/cafe

Photo gallery for HOTEL UNIVERSAL PORT

Carib Deluxe Corner Room 4 people- Non-Smoking
Lounge
Breakfast and dinner served
Exterior
In-room safe, blackout curtains, iron/ironing board, free WiFi

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • 24/7 front desk
  • Housekeeping
The current price is AU$171
1 Dec - 2 Dec

Explore the area

View map
1-1-111 Sakurajima, Konohana Ku, Osaka, Osaka-fu, 554-0031
  • Place, Universal CityWalk Osaka
    ‪5 min walk‬
  • Place, Universal Studios Japan
    ‪6 min walk‬
  • Place, Osaka Aquarium Kaiyukan
    ‪18 min walk‬
  • Airport, Osaka (ITM-Itami)
    ‪28 min drive‬

Room options

Family Room

  • Sleeps 4

Superior Corner Room

  • Sleeps 3

Standard King Room

10.0 out of 10
Exceptional
(13 reviews)

Highlights

Air conditioning
HDTV
Blackout curtains
Private bathroom
Hairdryer
Separate bath and shower
Bidet
Cable/satellite channels
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Standard Twin Room

9.2 out of 10
Wonderful
(31 reviews)

Highlights

Air conditioning
HDTV
Blackout curtains
Private bathroom
Hairdryer
Separate bath and shower
Bidet
Cable/satellite channels
  • 28 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

Standard King Room

  • Sleeps 2

Standard Twin Room

  • Sleeps 2

Girly Room

  • Sleeps 4

Ocean Twin Room

  • Sleeps 3

Party Room

  • Sleeps 6

WAKU WAKU Wonder Room

  • Sleeps 3

Superior Twin Room, 2 Single Beds

9.4 out of 10
Exceptional
(19 reviews)

Highlights

Air conditioning
HDTV
Blackout curtains
Private bathroom
Hairdryer
Separate bath and shower
Bidet
Cable/satellite channels
  • 34 sq m
  • Water view
  • Sleeps 2
  • 2 Twin Beds

Superior Triple Room (2 Single Beds and 1 Sofa bed)

8.6 out of 10
Excellent
(17 reviews)

Highlights

Air conditioning
HDTV
Blackout curtains
Private bathroom
Hairdryer
Separate bath and shower
Bidet
Cable/satellite channels
  • 34 sq m
  • Water view
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

Deluxe Twin Room, 2 Single Beds

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Air conditioning
HDTV
Blackout curtains
Private bathroom
Hairdryer
Separate bath and shower
Bidet
Cable/satellite channels
  • 40 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

Deluxe Triple Room (2 Single Beds and 1 Sofa Bed)

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Air conditioning
HDTV
Blackout curtains
Private bathroom
Hairdryer
Separate bath and shower
Bidet
Cable/satellite channels
  • 40 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

Deluxe Quadruple Room (2 Single Beds and 2 Sofa Beds)

9.6 out of 10
Exceptional
(35 reviews)

Highlights

Air conditioning
HDTV
Blackout curtains
Private bathroom
Hairdryer
Separate bath and shower
Bidet
Cable/satellite channels
  • 40 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Sofa Beds

Caribbean Superior Twin Room

9.8 out of 10
Exceptional
(9 reviews)

Highlights

Air conditioning
HDTV
Blackout curtains
Private bathroom
Hairdryer
Separate bath and shower
Bidet
Cable/satellite channels
  • 34 sq m
  • Water view
  • Sleeps 2
  • 2 Twin Beds

Caribbean Superior Triple Room (2 Single Beds and 1 Sofa Bed)

9.4 out of 10
Exceptional
(10 reviews)

Highlights

Air conditioning
HDTV
Blackout curtains
Private bathroom
Hairdryer
Separate bath and shower
Bidet
Cable/satellite channels
  • 34 sq m
  • Water view
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Trundle Bed

AEGEAN DELUXE Twin Room

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
HDTV
Blackout curtains
Private bathroom
Hairdryer
Separate bath and shower
Bidet
Cable/satellite channels
  • 40 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

AEGEAN DELUXE Triple Room

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
HDTV
Blackout curtains
Private bathroom
Hairdryer
Separate bath and shower
Bidet
Cable/satellite channels
  • 40 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Trundle Bed

AEGEAN DELUXE Quadruple Room

9.2 out of 10
Wonderful
(28 reviews)

Highlights

Air conditioning
HDTV
Blackout curtains
Private bathroom
Hairdryer
Separate bath and shower
Bidet
Cable/satellite channels
  • 40 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Trundle Beds

AEGEAN STANDARD TWIN

9.4 out of 10
Exceptional
(10 reviews)

Highlights

Air conditioning
HDTV
Blackout curtains
Private bathroom
Hairdryer
Separate bath and shower
Bidet
Cable/satellite channels
  • 28 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

AEGEAN STANDARD KING

10.0 out of 10
Exceptional
(12 reviews)

Highlights

Air conditioning
HDTV
Blackout curtains
Private bathroom
Hairdryer
Separate bath and shower
Bidet
Cable/satellite channels
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Ocean Twin for 2 people - Top Floor -(2 Single Beds)

Highlights

Air conditioning
HDTV
Blackout curtains
Private bathroom
Hairdryer
Separate bath and shower
Bidet
Cable/satellite channels
  • 34 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

Ocean Twin for 3 people - Top Floor -(2 Single Beds and 1 Sofa bed)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
HDTV
Blackout curtains
Private bathroom
Hairdryer
Separate bath and shower
Bidet
Cable/satellite channels
  • 34 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

Ocean Deluxe for 2 people - Top Floor -(2 Single Beds)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
HDTV
Blackout curtains
Private bathroom
Hairdryer
Separate bath and shower
Bidet
Cable/satellite channels
  • 40 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

Ocean Deluxe for 3 people - Top Floor -(2 Single Beds and 1 Sofa bed)

Highlights

Air conditioning
HDTV
Blackout curtains
Private bathroom
Hairdryer
Separate bath and shower
Bidet
Cable/satellite channels
  • 40 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Trundle Bed

Ocean Deluxe for 4 people - Top Floor -(2 Single Beds and 2 Sofa bed)

Highlights

Air conditioning
HDTV
Blackout curtains
Private bathroom
Hairdryer
Separate bath and shower
Bidet
Cable/satellite channels
  • 40 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Sofa Beds

Superior Corner Room

Highlights

Air conditioning
HDTV
Blackout curtains
Private bathroom
Hairdryer
Separate bath and shower
Bidet
Cable/satellite channels
  • 38 sq m
  • Sleeps 2
  • 2 Twin Beds

Superior Corner Room 3 people

Highlights

Air conditioning
HDTV
Blackout curtains
Private bathroom
Hairdryer
Separate bath and shower
Bidet
Cable/satellite channels
  • 38 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

Aegean Superior Corner Room

Highlights

Air conditioning
HDTV
Blackout curtains
Private bathroom
Hairdryer
Separate bath and shower
Bidet
Cable/satellite channels
  • 38 sq m
  • Sleeps 2
  • 2 Twin Beds

Aegean Superior Corner Room 3 people

Highlights

Air conditioning
HDTV
Blackout curtains
Private bathroom
Hairdryer
Separate bath and shower
Bidet
Cable/satellite channels
  • 38 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Trundle Bed

Deluxe Corner Room

Highlights

Air conditioning
HDTV
Blackout curtains
Private bathroom
Hairdryer
Separate bath and shower
Bidet
Cable/satellite channels
  • 46 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

Deluxe Corner Room 3 people

Highlights

Air conditioning
HDTV
Blackout curtains
Private bathroom
Hairdryer
Separate bath and shower
Bidet
Cable/satellite channels
  • 46 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Trundle Bed

Deluxe Corner Room 4 people

Highlights

Air conditioning
HDTV
Blackout curtains
Private bathroom
Hairdryer
Separate bath and shower
Bidet
Cable/satellite channels
  • 46 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Trundle Beds

Carib Deluxe Corner Room- Non-Smoking

Highlights

Air conditioning
HDTV
Blackout curtains
Private bathroom
Hairdryer
Separate bath and shower
Bidet
Cable/satellite channels
  • 46 sq m
  • Sleeps 2
  • 2 Twin Beds

Carib Deluxe Corner Room 3 people- Non-Smoking

Highlights

Air conditioning
HDTV
Blackout curtains
Private bathroom
Hairdryer
Separate bath and shower
Bidet
Cable/satellite channels
  • 46 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Trundle Bed

Carib Deluxe Corner Room 4 people- Non-Smoking

Highlights

Air conditioning
HDTV
Blackout curtains
Private bathroom
Hairdryer
Separate bath and shower
Bidet
Cable/satellite channels
  • 46 sq m
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Trundle Beds

Party Room 4 people- Non-Smoking

Highlights

Air conditioning
HDTV
Blackout curtains
Private bathroom
Hairdryer
Separate bath and shower
Bidet
Cable/satellite channels
  • 40 sq m
  • Sleeps 4
  • 2 Twin Bunk Beds

Party Room 5 people- Non-Smoking

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
HDTV
Blackout curtains
Private bathroom
Hairdryer
Separate bath and shower
Bidet
Cable/satellite channels
  • 40 sq m
  • Sleeps 5
  • 2 Twin Bunk Beds and 1 Large Twin Sofa Bed

Party Room 6 people- Non-Smoking

Highlights

Air conditioning
HDTV
Blackout curtains
Private bathroom
Hairdryer
Separate bath and shower
Bidet
Cable/satellite channels
  • 40 sq m
  • Sleeps 6
  • 2 Twin Bunk Beds and 2 Large Twin Sofa Beds

Girly Room Non-Smoking

Highlights

Air conditioning
HDTV
Blackout curtains
Private bathroom
Hairdryer
Separate bath and shower
Bidet
Cable/satellite channels
  • 40 sq m
  • Sleeps 2
  • 2 Twin Beds

Girly Room 3 people- Non-Smoking

Highlights

Air conditioning
HDTV
Blackout curtains
Private bathroom
Hairdryer
Separate bath and shower
Bidet
Cable/satellite channels
  • 40 sq m
  • Sleeps 3
  • 3 Twin Beds

Girly Room 4 people- Non-Smoking

Highlights

Air conditioning
HDTV
Blackout curtains
Private bathroom
Hairdryer
Separate bath and shower
Bidet
Cable/satellite channels
  • 40 sq m
  • Sleeps 4
  • 4 Twin Beds

WAKU WAKU Wonder Room Non-Smoking

Highlights

Individually decorated
Air conditioning
HDTV
Blackout curtains
Private bathroom
Hairdryer
Separate bath and shower
Bidet
  • 40 sq m
  • Sleeps 2
  • 1 Queen Bed and 1 Twin Bed

WAKU WAKU Wonder Room 3 people- Non-Smoking

Highlights

Individually decorated
Air conditioning
HDTV
Blackout curtains
Private bathroom
Hairdryer
Separate bath and shower
Bidet
  • 40 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

Family Room Non-Smoking

Highlights

Individually decorated
Air conditioning
HDTV
Blackout curtains
Private bathroom
Hairdryer
Separate bath and shower
Bidet
  • 40 sq m
  • Sleeps 2
  • 3 Twin Beds

Family Room 3 people- Non-Smoking

Highlights

Individually decorated
Air conditioning
HDTV
Blackout curtains
Private bathroom
Hairdryer
Separate bath and shower
Bidet
  • 40 sq m
  • City view
  • Sleeps 3
  • 3 Twin Beds

Family Room 4 people- Non-Smoking

Highlights

Individually decorated
Air conditioning
HDTV
Blackout curtains
Private bathroom
Hairdryer
Separate bath and shower
Bidet
  • 40 sq m
  • Sleeps 4
  • 3 Twin Beds and 1 Twin Sofa Bed

Aegae DELUXE

  • Sleeps 4

Carib SUPERIOR

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3

Aegae STANDARD TWIN

  • Sleeps 2

Aegae STANDARD KING

  • Sleeps 2

OCEAN DELUXE

  • Sleeps 4

MINIONS ROOM Gru's House

  • Sleeps 4

MINIONS ROOM 3 Super Silly Fun Land, A Memorable Place For Gru And The Girls

  • Sleeps 4

Aegae Superior Corner

  • Sleeps 3

Superior Twin Room

  • Sleeps 3

Deluxe Room

  • Sleeps 4

You may also like

About the area

Osaka

HOTEL UNIVERSAL PORT places you in the centre of Osaka, within a short 5-minute stroll of Universal Studios Japan and Osaka Takoyaki Museum. Highlights at this hotel include a restaurant and in-room free WiFi. .The buffet restaurant, rico rico, is open for breakfast and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. Each morning buffet breakfast is served between 6:30 AM and 10:00 AM. There's also the convenience of self parking. .With a stay at this 4-property class Konohana hotel, you'll be 0.4 km (0.3 mi) from Universal CityWalk Osaka and 2.7 km (1.7 mi) from Osaka Aquarium Kaiyukan.

What's nearby

  • Universal CityWalk Osaka - 5 min walk - 0.4 km
  • Universal Studios Japan - 6 min walk - 0.5 km
  • Osaka Aquarium Kaiyukan - 18 min walk - 2.2 km
  • Legoland Discovery Center - 19 min walk - 2.3 km
  • Kyocera Dome Osaka - 10 min drive - 6.2 km

Getting around

  • Universal City Station - 3 min walk
  • Chidoribashi Station - 5 min drive
  • Osaka (ITM-Itami) - 38 min drive

Restaurants

  • ‪Hard Rock Cafe - ‬4 min walk
  • ‪マリオ・カフェ&ストア - ‬10 min walk
  • ‪WOLFGANG PUCK PIZZA BAR - ‬5 min walk
  • ‪ビバリーヒルズ・ブランジェリー (Beverly Hills Boulangerie) - ‬12 min walk
  • ‪マクドナルド - ‬5 min walk

About this property

HOTEL UNIVERSAL PORT

Bayside hotel with 24-hour front desk and coffee shop/cafe
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A vending machine, multilingual staff, and tour/ticket assistance are also featured at HOTEL UNIVERSAL PORT. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Osaka hotel.

  • 1 building
  • 600 guestrooms or units
  • 14 levels
  • Built in 2005
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • On-site shopping
  • Bellhop
  • Smoking in designated areas
  • Microwave in a common area
  • Water dispenser
  • Locker space
  • Bar or lounge
  • Coffee shop
  • Dining venue
HOTEL UNIVERSAL PORT offers 600 accommodations with a safe and complimentary slippers. 43-inch flat-screen televisions come with digital channels.

Bathrooms include a separate bath and shower, bidets, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. In-room massages and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (JPY 3,000 per night)
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: JPY 3,300 for adults and JPY 1,900 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Acqua
  • Lounge R
  • Rex cafe
  • rico rico

Things to do

  • Shopping

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • On the bay

Spa

  • In-room massages

Accessibility

  • No lift

More

  • 1 building
  • 14 floors
  • Built in 2005
  • Designated smoking areas
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Children's slippers
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with digital channels

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Disposable items, such as razors, hairbrushes, toothbrushes, and skincare items, are available in the lobby.
The listed parking fee applies per 24-hour period, beginning at noon. Guests parked past noon the following day will be charged JPY 500 per vehicle, per hour.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child aged 5 years old or younger stays free per registered adult when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 3300 for adults and from JPY 1900 for children
  • Covered self-parking fee: JPY 3000 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve cots/infant beds. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector and a security system in all accommodation.

We should mention

  • One child aged 5 years old or younger stays free per registered adult in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Hotel Universal Port
Hotel Universal Port Osaka
Universal Port
Universal Port Hotel
Universal Port Osaka
Universal Port Osaka
Hotel Universal Port Hotel
Hotel Universal Port Osaka
Hotel Universal Port Hotel Osaka

Frequently asked questions

Is parking available at HOTEL UNIVERSAL PORT?

Yep, HOTEL UNIVERSAL PORT has a covered self car park for JPY 3000 per night. Onsite parking is limited.

How much does it cost to stay at HOTEL UNIVERSAL PORT?

As of 11 Nov 2025, prices found for a 1-night stay for 2 adults at HOTEL UNIVERSAL PORT on 1 Dec 2025 start from AU$171.20, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What makes HOTEL UNIVERSAL PORT a romantic place to stay?

A lounge bar, plus massage services available in the guestrooms, help set the scene for a romantic weekend at HOTEL UNIVERSAL PORT.

Is HOTEL UNIVERSAL PORT family-friendly?

You bet! With amenities such as laundry facilities, as well as children's slippers in the guestrooms, it's no surprise that HOTEL UNIVERSAL PORT is a hit with families.

Does HOTEL UNIVERSAL PORT serve breakfast?

Sure does, buffet brekkie is on offer daily between 6:30 AM and 10:00 AM.

Is there a free airport shuttle available at HOTEL UNIVERSAL PORT?

No, HOTEL UNIVERSAL PORT does not offer an airport shuttle service.

Is there a bar or restaurant at HOTEL UNIVERSAL PORT?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast and dinner.

What time are check-in & check-out at HOTEL UNIVERSAL PORT?

Check-in begins at 3 PM. Check-out time is 11:00 AM.

Are pets allowed at HOTEL UNIVERSAL PORT?

No, pets are not allowed.

Reviews

HOTEL UNIVERSAL PORT Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 1082 out of 1455 reviews
Rating 8 - Good. 295 out of 1455 reviews
Rating 6 - Okay. 54 out of 1455 reviews
Rating 4 - Poor. 11 out of 1455 reviews
Rating 2 - Terrible. 13 out of 1455 reviews

Reviews

10/10 Excellent

Susanne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place to stay during a trip to USJ. Short walk to park, universal city walk and train. Plenty of dining options and 7/11. Room was spacious and comfortable.
Stayed 2 nights in Sep 2025

10/10 Excellent

Suzanne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location for USJ
Stayed 6 nights in Jun 2025

6/10 Okay

Anita, Las Vegas

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
This was by far our worst stay in our 8 days of travels in Japan. The room we stayed in should be non smoking but our bed sheets had a faint smell of smoke. We had the room cleaned and came back to an even stronger smoke odor than before. The staff did get us a new room, though we still wondered how the smoke smell could get worse with housekeeping. Overall the rooms and carpets are dated and dirty with a faint moldy odor - even in the room we changed to. Hotel location and breakfast were good.
Stayed 2 nights in Aug 2025

6/10 Okay

Karina

Travelled with family
Liked: Amenities
Disliked: Staff & service
The hotel was fine if you want to do the Universal Park but I think there are better options nearby. Staff was friendly but limited English. Food was overpriced and poor quality at buffet
Stayed 2 nights in Aug 2025

10/10 Excellent

DORCAS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great family friendly hotel - walking distance to Universal City Walk with dining and shopping options, as well 10min ride to Osaka Expo. Far from city like Dotonburi/Namba etc but beautiful and lovely location. Universal port around the corner - book ferry ride ahead, Lawsons nearby at Port Vita hotel - very handy.
Stayed 3 nights in Aug 2025

8/10 Good

Lauren Jane

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Very convenient for USJ and train station. Room looked a bit tired in places. Staff very helpful. Balcony not accessible and no windows to open which was a shame. Water, ice and fridge great.
Stayed 14 nights in Jul 2025

10/10 Excellent

Sean

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is incredible.
Stayed 5 nights in Apr 2025

10/10 Excellent

Shu Chin

Travelled with family
Liked: Amenities
Excellent location for going to USJ and Universal city walk (lots of restaurants, snacks and souvenirs stores) about 3-5 min walk. You can see and hear the Hollywood ride from your hotel room window. We were at Disney the week before, this is definitely a much better area for a quick bite after late night at the parks.
Stayed 4 nights in Jul 2025

10/10 Excellent

Jason, San diego

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best experience for stay for any type of theme park hotel! Would have been the best if it had early entry!!!
Stayed 2 nights in Jul 2025

10/10 Excellent

Woo Yeon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything about it. Stayed with three kids and a senior and everyone absolutely raved about the stay wish we could come back soon ❤️
Stayed 2 nights in Jul 2025

10/10 Excellent

Khanh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Above my expectations! Recommend for all my friends.
Stayed 4 nights in May 2025

2/10 Terrible

Sakura

Stayed 2 nights in Jul 2025

10/10 Excellent

Lena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly, and the property was very clean. The food options at the restaurants mainly catered to the Japanese palate. Only crossaints and the fruits were inticing to my palate. Thank God for Shake Shack.
Stayed 2 nights in Jul 2025

10/10 Excellent

Chifumi

Liked: Cleanliness
Convenient location.
Stayed 2 nights in Jul 2025

8/10 Good

Stainton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel that was very clean and convenient. We were hoping for a themed room however, it was still very nice.
Stayed 2 nights in Jul 2025

8/10 Good

Erin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed here 5 years ago and it was perfect. This time, the carpet in the room was old, so it always have this mildew smell whenever we get into the room. Staff was very friendly and helpful. However, we have encountered countless rude customer, especially in the elevator and dinning room.
Stayed 4 nights in Jul 2025

10/10 Excellent

rosemary

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremly convenient for staying close to Universal. It was roughly a 6 min walk to the gates, or to City Walk - endless food options. There are literally 3 Lawson locations in City Walk, and another un the neighbouring hotel, and yet another about 500m away. Two 7 Elevens nearby as well. There is a small fridge in the room. We used the laundry room on the 2nd floor - a bit expensive and the dryer wasn't the greatest, even after doing double the time. Staff were wonderful. Highly recommend.
Stayed 3 nights in Jul 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel was perfect, excellent location, large rooms and comfortable beds. It was immaculately clean and all staff very helpful
Stayed 3 nights in Jul 2025

10/10 Excellent

Yongyi

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! Highly recommended. The location is very convenient so you don’t need to rush to USJ and the room is considered spacious in Japan. Clean, service is great, no language problem, good for family, my kids are happy. Will come stay here if I come again.
Stayed 2 nights in Jul 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

Yin Yi Vicky

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Barry, London

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for USJ
Stayed 2 nights in Jul 2025

10/10 Excellent

Heather, Calgary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, spacious quiet rooms, friendly staff. Good value for family stay.
Stayed 4 nights in Jul 2025

10/10 Excellent

Feixue

Stayed 2 nights in Jul 2025

8/10 Good

Benson, South San Francisco

Stayed 2 nights in Jun 2025