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Holiday Inn Resort Orlando - Lake Buena Vista by IHG

3.5 star property
Family-friendly resort with 2 hot tubs and fitness centre

Photo gallery for Holiday Inn Resort Orlando - Lake Buena Vista by IHG

Outdoor pool, a heated pool, pool umbrellas, pool loungers
Exterior
Breakfast, lunch and dinner served
Poolside views, serves lunch, dinner and happy hour
Lobby sitting area

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa pool
  • Free Wi-Fi
  • Air-conditioning
The current price is AU$164
includes taxes & fees
14 Jan - 15 Jan 2026

Explore the area

View map
13351 State Road 535, Orlando, FL, 32821
  • Place, Disney Springs™
    ‪2 min drive‬
  • Place, Orlando Vineland Premium Outlets
    ‪2 min drive‬
  • Place, Mary Queen of the Universe Shrine
    ‪2 min drive‬
  • Airport, Orlando, FL (MCO-Orlando Intl.)
    ‪20 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Balcony, Pool View

Standard Room, 1 King Bed, Balcony, Pool View

Standard Room, 1 King Bed, Balcony, Pool View

8.4 out of 10
Very good
(17 reviews)

Highlights

Balcony
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
LED TV
Hypo-allergenic bedding
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds

Premium bedding, pillow-top beds, in-room safe, desk

Suite, Multiple Beds

8.4 out of 10
Very good
(28 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
LED TV
Hypo-allergenic bedding
Pillow-top bed
  • 40 sq m
  • Sleeps 4
  • 1 King Bed and 1 Single Bunk Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(50 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
LED TV
Hypo-allergenic bedding
Pillow-top bed
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Pool View

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 2 Queen Beds, Pool View

8.2 out of 10
Very good
(12 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
LED TV
Hypo-allergenic bedding
Pillow-top bed
  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Balcony, Pool View (Nonsmoking)

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 2 Queen Beds, Balcony, Pool View (Nonsmoking)

9.4 out of 10
Exceptional
(21 reviews)

Highlights

Balcony
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
LED TV
Hypo-allergenic bedding
  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds, Pool View (Kid)

Premium bedding, pillow-top beds, in-room safe, desk

Suite, Multiple Beds, Pool View (Kid)

9.0 out of 10
Wonderful
(22 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
LED TV
Hypo-allergenic bedding
Pillow-top bed
  • 39 sq m
  • Sleeps 6
  • 1 King Bed and 2 Single Bunk Beds

View all photos for Standard Room

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room

9.4 out of 10
Exceptional
(8 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
LED TV
Hypo-allergenic bedding
Pillow-top bed
  • 36 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 King Bed, Mobility Accessible (Communications, Roll-In Shower)

Standard Room, 1 King Bed, Mobility Accessible (Communications, Roll-In Shower)

Standard Room, 1 King Bed, Mobility Accessible (Communications, Roll-In Shower)

8.4 out of 10
Very good
(21 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
LED TV
Hypo-allergenic bedding
Pillow-top bed
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Mobility Accessible (Communications, Roll-In Shower)

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 2 Queen Beds, Mobility Accessible (Communications, Roll-In Shower)

8.6 out of 10
Excellent
(4 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
LED TV
Hypo-allergenic bedding
Pillow-top bed
  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds, Balcony, Pool View

Premium bedding, pillow-top beds, in-room safe, desk

Premium Room, 2 Queen Beds, Balcony, Pool View

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
LED TV
Hypo-allergenic bedding
  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Balcony, Pool View

Suite, 2 Queen Beds, Balcony, Pool View

Suite, 2 Queen Beds, Balcony, Pool View

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
  • 40 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Balcony (Jetted Tub)

Suite, 1 King Bed, Balcony (Jetted Tub)

Suite, 1 King Bed, Balcony (Jetted Tub)

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
  • 79 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room

Premium bedding, pillow-top beds, in-room safe, desk

Premium Room

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
LED TV
Hypo-allergenic bedding
Pillow-top bed
  • 40 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(121 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
LED TV
Hypo-allergenic bedding
Pillow-top bed
  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed with Sofa bed

Standard Room, 1 King Bed with Sofa bed

Standard Room, 1 King Bed with Sofa bed

8.8 out of 10
Excellent
(12 reviews)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
LED TV
Hypo-allergenic bedding
  • 35 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds (Exterior)

Standard Room, 2 Queen Beds (Exterior)

Standard Room, 2 Queen Beds (Exterior)

8.0 out of 10
Very good
(63 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
LED TV
Hypo-allergenic bedding
Pillow-top bed
  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

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About the area

Orlando

A family-friendly stay in Orlando awaits you at Holiday Inn Resort Orlando - Lake Buena Vista by IHG. You'll be 2.1 km (1.3 mi) from Orlando Vineland Premium Outlets and 3.1 km (2 mi) from Disney Springs™. Highlights at this resort include 2 hot tubs, a restaurant and an outdoor swimming pool. .The restaurant, Applebees, is open for breakfast, lunch and dinner. Rocco's Rockin' Tiki is the resort's own bar, serving drinks along with lunch and dinner. Enjoy the gym and pool loungers. 8592 square feet (798 square metres) of event facilities include 6 meeting rooms and conference space, and other business amenities include a 24-hour business centre and limo/town car service. Other amenities include free Wi-Fi in public areas, a snack bar/deli and laundry facilities. Buffet breakfast is available daily between 6:30 AM and 11:00 AM. There's also the convenience of self parking. .Attractions within a 10-minute drive of this 3.5-property class Orlando resort include Walt Disney World® Resort and Orange County Convention Center.
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What's nearby

  • Disney Springs™ - 2 min drive - 1.4 km
  • Orlando Vineland Premium Outlets - 2 min drive - 2.1 km
  • Mary Queen of the Universe Shrine - 2 min drive - 1.7 km
  • Hawks Landing Golf Club - 3 min drive - 1.8 km
  • Walt Disney World® Resort - 3 min drive - 2.7 km

Getting around

  • Orlando Station - 18 min drive
  • Kissimmee, FL (ISM-Kissimmee Gateway) - 28 min drive

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪Chick-fil-A - ‬6 min walk
  • ‪Wendy's - ‬2 min walk
  • ‪Dunkin' - ‬8 min walk
  • ‪Golden Corral - ‬8 min walk

About this property

Holiday Inn Resort Orlando - Lake Buena Vista by IHG

Family-friendly resort with 2 hot tubs and fitness centre
Holiday Inn Resort Orlando - Lake Buena Vista by IHG offers its guests 2 hot tubs, an outdoor pool, and a fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre, 6 meeting rooms, and limo/town car service. Event space at this resort measures 8592 square feet (798 square metres) and includes conference space. An arcade/games room, multilingual staff, and gift shops/newsstands are also featured at the family-friendly Holiday Inn Resort Orlando - Lake Buena Vista by IHG. Parking is available for a fee.

Smoking is allowed in designated areas at this 3.5-star Orlando resort.

  • 496 guestrooms or units
  • 6 levels
  • 7 buildings
  • Conference rooms
  • 8592 sq ft of conference space
  • 798 sq. m of conference space
  • Built in 1990
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Corner/local shop
  • Gift shop
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Holiday Inn Resort Orlando - Lake Buena Vista by IHG offers 496 air-conditioned accommodations with a safe and coffee/tea makers. Pillowtop beds feature premium bedding. 42-inch LED televisions come with premium cable channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Orlando resort provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Secured, uncovered parking on site (USD 21.30 per night)
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: USD 3 to 18 for adults and USD 1 to 9 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Applebees
  • Rocco's Rockin' Tiki

Things to do

  • 2 hot tubs
  • Arcade/game room
  • Games
  • Gym
  • Heated pool
  • Outdoor pool
  • Shopping
  • Splash pad
  • Table tennis
  • TV in common areas

Family friendly

  • Arcade/game room
  • Fenced pool
  • Grocery/convenience store
  • In-room cot
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Pool gate
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Splash pad

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 6 meeting rooms
  • 8,592 square feet of conference space
  • Computer station

Outdoors

  • Outdoor entertainment area
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Accessible shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet (91 centimetre high)
  • Handrails in stairways (86 centimetre high)
  • Lift (89 centimetre wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 6 floors
  • 7 buildings
  • Ballroom
  • Banquet hall
  • Built in 1990
  • Designated smoking areas (fines apply)
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch LED TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 2:00 AM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per pet (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 20 per night
  • Resort fee: USD 33.75 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Business centre/computer access
  • Children's club/arcade access
  • Concierge service
  • Fitness centre access
  • Housekeeping
  • In-room coffee
  • In-room safe
  • Laundry facilities
  • Lending library access
  • Phone calls
  • Pool access
  • Shuttle service

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 3 to 18 for adults and USD 1 to 9 for children
  • Uncovered self-parking fee: USD 21.30 per night (in/out privileges)
  • Pet fee: USD 150 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts only chip-and-PIN credit cards for on-site payments
This property accepts credit cards, debit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This resort only accepts chip-and-PIN credit cards for on-site payments. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, Eurocard, debit cards and cash.


We should mention

  • Up to 4 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Newberg Wine Country Hotel Orlando
Holiday Inn Express Newberg Wine Country Orlando
Holiday Inn Resort Orlando Lake Buena Vista
Holiday Inn Resort Buena Vista
Holiday Inn Buena Vista
Holiday Inn Resort Lake Buena Vista
Holiday Inn Orlando Lake Buena Vista
Holiday Inn Lake Buena Vista

Frequently asked questions

What is the cancellation policy at Holiday Inn Resort Orlando - Lake Buena Vista by IHG?

Holiday Inn Resort Orlando - Lake Buena Vista by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Holiday Inn Resort Orlando - Lake Buena Vista by IHG?

As of 24 Dec 2025, prices found for a 1-night stay for 2 adults at Holiday Inn Resort Orlando - Lake Buena Vista by IHG on 14 Jan 2026 start from AU$114.14, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Holiday Inn Resort Orlando - Lake Buena Vista by IHG?

Yep, Holiday Inn Resort Orlando - Lake Buena Vista by IHG has a secured uncovered self car park with in/out privileges for USD 21.30 per night. A self car park is also available, for a fee.

Are there any beaches close to Holiday Inn Resort Orlando - Lake Buena Vista by IHG?

The closest beach to Holiday Inn Resort Orlando - Lake Buena Vista by IHG is Beachcomber Beach (9 km).

Does Holiday Inn Resort Orlando - Lake Buena Vista by IHG have a pool?

Yep, and guests love it! Holiday Inn Resort Orlando - Lake Buena Vista by IHG has a heated pool and an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What luxury perks are available at Holiday Inn Resort Orlando - Lake Buena Vista by IHG?

Holiday Inn Resort Orlando - Lake Buena Vista by IHG features 2 hot tubs, a heated pool and an outdoor pool. All guestrooms come with pillowtop beds and premium bedding.

What makes Holiday Inn Resort Orlando - Lake Buena Vista by IHG a romantic place to stay?

Poolside dining and a lounge bar, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at Holiday Inn Resort Orlando - Lake Buena Vista by IHG.

Is Holiday Inn Resort Orlando - Lake Buena Vista by IHG family-friendly?

You bet! With amenities such as children's meals and an arcade, as well as free infant beds in the guestrooms, it's no surprise that Holiday Inn Resort Orlando - Lake Buena Vista by IHG is a hit with families.

Does Holiday Inn Resort Orlando - Lake Buena Vista by IHG serve breakfast?

You bet, buffet breakfast is offered daily from 6:30 AM to 11:00 AM.

Is there a free airport shuttle available at Holiday Inn Resort Orlando - Lake Buena Vista by IHG?

No, Holiday Inn Resort Orlando - Lake Buena Vista by IHG does not offer an airport shuttle service.

Is there a bar or restaurant at Holiday Inn Resort Orlando - Lake Buena Vista by IHG?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Holiday Inn Resort Orlando - Lake Buena Vista by IHG?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Holiday Inn Resort Orlando - Lake Buena Vista by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 2031 out of 3579 reviews
Rating 8 - Good. 767 out of 3579 reviews
Rating 6 - Okay. 400 out of 3579 reviews
Rating 4 - Poor. 184 out of 3579 reviews
Rating 2 - Terrible. 197 out of 3579 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

jack

Stayed 1 night in Sep 2025

2/10 Terrible

Renita

Stayed 4 nights in Sep 2025

6/10 Okay

Benjamin

Liked: Staff & service
Disliked: Cleanliness
Stayed 4 nights in Sep 2025

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

6/10 Okay

Lonette

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I didn't realize the breakfast is at the Applebee's that is attached to the hotel but it isn't a convenient and fast breakfast that you normally get at another place where you can eat and go. So it makes it a bit harder to get a family to go plus we don't eat that much so having a quick typical international breakfast was something I typically go for and the free hot coffee too. They have a grab and go area in the lobby but you have to purchase everything of course and the coffee was terrible for $3.50. they had cereal but no milk. (?). The bathroom wasn't that clean. also we stayed in a king size room with the twin beds. The outlets didn't work on the twin room area and one of the lights didn't work over the twin bed which isn't a big deal but worth mentioning. The other main thing they should change is the king bed's height was so tall that my elderly mom who was staying with us couldn't get up into the bed without help or standing on a chair. She isn't short but it's agile and I had to help her. It really was such a tall bed that I think they should reconsider this since not everyone can easily get on and off but not necessarily be considered handicapped or disabled. Thanks. Overall it was a very average stay but I missed the convenience of the international breakfast and the complimentary hot coffee in the lobby that most places offer.
Stayed 1 night in Sep 2025

10/10 Excellent

Marc

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service
Pool under construction at this time.
Stayed 3 nights in Sep 2025

10/10 Excellent

Jeffrey

Stayed 1 night in Sep 2025

10/10 Excellent

Asiah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room friendly staff nice area not far from Disney parks
Stayed 1 night in Sep 2025

4/10 Poor

nicholas

Travelled with family
Disliked: Staff & service, property conditions & facilities
Sink was clogged and backed up upon arrival. In the morning, housekeeping, knocking early to ask.If we're checking out when we had time to go, waking us up.
Stayed 1 night in Sep 2025

2/10 Terrible

Anthony

Stayed 2 nights in Sep 2025

10/10 Excellent

Sierra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Disney Springs. Family friendly. Great activities for everyone and good food options!
Stayed 3 nights in Aug 2025

8/10 Good

Emily

Stayed 1 night in Sep 2025

10/10 Excellent

Armando

Stayed 3 nights in Aug 2025

6/10 Okay

Mike

Travelled with family
Disliked: Amenities, property conditions & facilities
No hot water. Called the first day they said they would send somebody and they never did. Took cold showers for two days. Arrived at the hotel and I was informed that the pool is under construction so that was not expected. Their compensation was a buy one get one free drink. Will not stay there again.
Stayed 2 nights in Sep 2025

10/10 Excellent

Heidi Bugg

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I absolutely loved this resort. It was perfect for a long weekend , close to everything, and the staff was very inviting. We will definitely be back! Only thing that kind of sucked was the amount of room we had in the bunk beds room. Its not really ideal for kids older than 10. My bous are 11 and it was a tight squeeze, but we made it work. Also, they were renovating the pool, but the alternative pool did not disappoint. Beautiful pool with really fancy amazing drinks and gelato for the kid's. Also, it had a beautiful waterfall. Like I said before, we will definitely be back. Only this time, we will be getting double beds or a bigger room in general.
The front of resort.
The game room!
Stayed 3 nights in Sep 2025

8/10 Good

Ryan

Liked: Cleanliness, staff & service
Disliked: Amenities
Pool was closed for refurbishing and guests were being shuttled to sister property for pool use. Still charged $90 for a resort fee because “it’s mandatory” per the front desk clerk. I’ve stayed here several times before and I actually complained to higher ups because that’s absurd, Resort fee was refunded. Room faced main road and only the sheers closed so the room was completely lit all night long. Annoying but it’s still a great property to stay.
Stayed 3 nights in Sep 2025

8/10 Good

Mark

Liked: Cleanliness, staff & service, room comfort

One night stay

Beds were comfortable. Room was a good size. Pool was closed and no mention of that till we check in. Hotel holiday inn express was in a good location but busy of course. I did understand the resort fee because of where it was at but no resort in my opinion. Also did not appreciate being charged for parking which they have plenty of
Stayed 1 night in Sep 2025

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2025

10/10 Excellent

Kim

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay was nice , rooms are very spacious
Stayed 1 night in Sep 2025

10/10 Excellent

Kristin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

8/10 Good

Cody

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place… really nice room only issue we had was the bathroom toilet would run if you didn’t jiggle the handle but other than that really enjoyed the stay
Stayed 3 nights in Sep 2025

6/10 Okay

jeffrey

Disliked: Amenities
Pool under construction
Stayed 2 nights in Sep 2025

6/10 Okay

Iraida

Stayed 1 night in Sep 2025

2/10 Terrible

Johnny

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Luis F

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025