Holiday Inn Resort Orlando - Lake Buena Vista by IHG

3.5 star property
Family-friendly resort with 2 hot tubs and fitness centre

Photo gallery for Holiday Inn Resort Orlando - Lake Buena Vista by IHG

Lobby
Breakfast, lunch and dinner served
Exterior
Poolside views, serves lunch, dinner and happy hour
Outdoor pool, a heated pool, pool umbrellas, pool loungers

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast available
  • Bar
The current price is AU$198
includes taxes & fees
29 June - 30 June

Explore the area

Map
13351 State Road 535, Orlando, FL, 32821
  • Disney Springs™
    ‪1 min drive‬
  • Orlando Vineland Premium Outlets
    ‪2 min drive‬
  • Disney's Typhoon Lagoon Water Park
    ‪2 min drive‬
  • Orlando, FL (MCO-Orlando Intl.)
    ‪23 min drive‬

Room options

Standard Room, 2 Queen Beds (Exterior Corridor)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
LED TV
Hypo-allergenic bedding
Blackout curtains
  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds (Spacious)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
LED TV
Hypo-allergenic bedding
Blackout curtains
  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, Multiple Beds, Pool View (Kid)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
LED TV
Hypo-allergenic bedding
Blackout curtains
  • 39 sq m
  • Sleeps 6
  • 1 King Bed and 2 Single Bunk Beds

Standard Room, 2 Queen Beds, Pool View

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
LED TV
Hypo-allergenic bedding
Blackout curtains
  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Balcony, Pool View (Nonsmoking)

Highlights

Balcony or patio
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
LED TV
Hypo-allergenic bedding
  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed (Oversized)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
LED TV
Hypo-allergenic bedding
Blackout curtains
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Hearing, Roll-In Shower)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
LED TV
Hypo-allergenic bedding
Blackout curtains
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible (Hearing, Roll-In Shower)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
LED TV
Hypo-allergenic bedding
Blackout curtains
  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

Premium Room, 2 Queen Beds, Balcony, Pool View

Highlights

Balcony
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
LED TV
Hypo-allergenic bedding
  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Bedroom, Balcony, Pool View

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
  • 40 sq m
  • Sleeps 6
  • 2 Queen Beds

Suite, 1 King Bed, Balcony

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
  • 79 sq m
  • Sleeps 4
  • 1 King Bed

Premium Room

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
LED TV
Hypo-allergenic bedding
Blackout curtains
  • 40 sq m
  • Sleeps 2
  • 1 Single Bed

Standard Room, 1 King Bed, Balcony, Pool View (NonSmoking)

Highlights

Balcony or patio
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
LED TV
Hypo-allergenic bedding
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

Room, Multiple Beds (Kid)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
LED TV
Hypo-allergenic bedding
Blackout curtains
  • 40 sq m
  • Sleeps 4
  • 1 King Bed and 1 Single Bunk Bed

Standard Room

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
LED TV
Hypo-allergenic bedding
Blackout curtains
  • 36 sq m
  • Sleeps 2
  • 1 Single Bed

Standard Room, 1 King Bed with Sofa bed

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
LED TV
Hypo-allergenic bedding
  • 35 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the area

Orlando

A family-friendly stay in Orlando awaits you at Holiday Inn Resort Orlando - Lake Buena Vista by IHG. You'll be 2.1 km (1.3 mi) from Orlando Vineland Premium Outlets and 3.1 km (2 mi) from Disney Springs™. Highlights at this resort include 2 hot tubs, a restaurant and an outdoor swimming pool. .The restaurant, Applebees, is open for breakfast, lunch and dinner. Rocco's Rockin' Tiki is the resort's own bar, serving drinks along with lunch and dinner. Enjoy the gym and pool loungers. 8592 square feet (798 square metres) of event facilities include 6 meeting rooms and conference space, and other business amenities include a 24-hour business centre and limo/town car service. Other amenities include free Wi-Fi in public areas, a snack bar/deli and laundry facilities. Buffet breakfast is available daily between 6:30 AM and 11:00 AM. There's also the convenience of self parking. .You'll be 4 km (2.5 mi) from Walt Disney World® Resort and 5 km (3.1 mi) from Disney's Typhoon Lagoon Water Park with a stay at this 3.5-property class Orlando resort.

What's nearby

  • Disney Springs™ - 1 min drive - 1.4 km
  • Orlando Vineland Premium Outlets - 2 min drive - 2.1 km
  • Disney's Typhoon Lagoon Water Park - 2 min drive - 3.4 km
  • Old Town - 6 min drive - 8.7 km
  • Epcot® - 7 min drive - 6.7 km

Getting around

  • Orlando Station - 18 min drive
  • Kissimmee, FL (ISM-Kissimmee Gateway) - 28 min drive

Restaurants

  • ‪The Polite Pig - ‬5 min drive
  • ‪Rainforest Cafe - ‬5 min drive
  • ‪Amorette's Patisserie - ‬5 min drive
  • ‪Starbucks - ‬5 min drive
  • ‪Earl of Sandwich - ‬5 min drive

About this property

Holiday Inn Resort Orlando - Lake Buena Vista by IHG

Family-friendly resort with 2 hot tubs and fitness centre
Holiday Inn Resort Orlando - Lake Buena Vista by IHG offers its guests 2 hot tubs, an outdoor pool, and a fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre, 6 meeting rooms, and limo/town car service. Event space at this resort measures 8592 square feet (798 square metres) and includes conference space. An arcade/games room, multilingual staff, and gift shops/newsstands are also featured at the family-friendly Holiday Inn Resort Orlando - Lake Buena Vista by IHG. Parking is available for a fee.

Smoking is allowed in designated areas at this 3.5-star Orlando resort.

  • 496 guestrooms or units
  • 6 levels
  • 7 buildings
  • Conference rooms
  • 8592 sq ft of conference space
  • 798 sq. m of conference space
  • Built in 1990
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Corner/local shop
  • Gift shop
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Holiday Inn Resort Orlando - Lake Buena Vista by IHG offers 496 air-conditioned accommodations with a safe and coffee/tea makers. Pillowtop beds feature premium bedding. 42-inch LED televisions come with premium cable channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Orlando resort provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Secured, uncovered parking on site (USD 21.30 per night)
  • RV/bus/lorry parking (surcharge) on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: USD 3 to 18 for adults and USD 1 to 9 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Applebees
  • Rocco's Rockin' Tiki

Things to do

  • 2 hot tubs
  • Arcade/game room
  • Games
  • Gym
  • Heated pool
  • Outdoor pool
  • Shopping
  • Table tennis
  • TV in common areas

Family friendly

  • Arcade/game room
  • Fenced pool
  • Free cot
  • Grocery/convenience store
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Pool gate
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 6 meeting rooms
  • 8,592 square feet of conference space
  • Computer station

Outdoors

  • Outdoor entertainment area
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Accessible shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet (91 centimetre high)
  • Handrails in stairways (86 centimetre high)
  • Lift (89 centimetre wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 6 floors
  • 7 buildings
  • Ballroom
  • Banquet hall
  • Built in 1990
  • Designated smoking areas (fines apply)
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch LED TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 2:00 AM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per pet (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 20 per night
  • Resort fee: USD 33.75 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Business centre/computer access
  • Children's club/arcade access
  • Concierge service
  • Fitness centre access
  • Housekeeping
  • In-room coffee
  • In-room safe
  • Laundry facilities
  • Lending library access
  • Phone calls
  • Pool access
  • Shuttle service

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 3 to 18 for adults and USD 1 to 9 for children
  • Uncovered self-parking fee: USD 21.30 per night (in/out privileges)
  • Pet fee: USD 150 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts only chip-and-PIN credit cards for on-site payments
This property accepts credit cards, debit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This resort only accepts chip-and-PIN credit cards for on-site payments. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, Eurocard, debit cards and cash.


We should mention

  • Up to 4 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Newberg Wine Country Hotel Orlando
Holiday Inn Express Newberg Wine Country Orlando
Holiday Inn Resort Orlando Lake Buena Vista
Holiday Inn Resort Buena Vista
Holiday Inn Buena Vista
Holiday Inn Resort Lake Buena Vista
Holiday Inn Orlando Lake Buena Vista
Holiday Inn Lake Buena Vista

Frequently asked questions

What is the cancellation policy at Holiday Inn Resort Orlando - Lake Buena Vista by IHG?

Holiday Inn Resort Orlando - Lake Buena Vista by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Holiday Inn Resort Orlando - Lake Buena Vista by IHG?

As of 19 June 2025, prices found for a 1-night stay for 2 adults at Holiday Inn Resort Orlando - Lake Buena Vista by IHG on 29 June 2025 start from AU$146.09, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Holiday Inn Resort Orlando - Lake Buena Vista by IHG?

Yep, Holiday Inn Resort Orlando - Lake Buena Vista by IHG has a secured uncovered self car park with in/out privileges for USD 21.30 per night.

Does Holiday Inn Resort Orlando - Lake Buena Vista by IHG have a pool?

Yep, and guests love it! Holiday Inn Resort Orlando - Lake Buena Vista by IHG has a heated pool and an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What luxury perks are available at Holiday Inn Resort Orlando - Lake Buena Vista by IHG?

Holiday Inn Resort Orlando - Lake Buena Vista by IHG features 2 hot tubs, a heated pool and an outdoor pool. All guestrooms come with pillowtop beds and premium bedding.

What makes Holiday Inn Resort Orlando - Lake Buena Vista by IHG a romantic place to stay?

Poolside dining and a lounge bar, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at Holiday Inn Resort Orlando - Lake Buena Vista by IHG.

Is Holiday Inn Resort Orlando - Lake Buena Vista by IHG family-friendly?

You bet! With amenities such as children's meals and an arcade, as well as free infant beds in the guestrooms, it's no surprise that Holiday Inn Resort Orlando - Lake Buena Vista by IHG is a hit with families.

Does Holiday Inn Resort Orlando - Lake Buena Vista by IHG serve breakfast?

You bet, buffet breakfast is offered daily from 6:30 AM to 11:00 AM.

Is there a free airport shuttle available at Holiday Inn Resort Orlando - Lake Buena Vista by IHG?

No, Holiday Inn Resort Orlando - Lake Buena Vista by IHG does not offer an airport shuttle service.

Is there a bar or restaurant at Holiday Inn Resort Orlando - Lake Buena Vista by IHG?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Holiday Inn Resort Orlando - Lake Buena Vista by IHG?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Holiday Inn Resort Orlando - Lake Buena Vista by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 1882 out of 3328 reviews
Rating 8 - Good. 736 out of 3328 reviews
Rating 6 - Okay. 362 out of 3328 reviews
Rating 4 - Poor. 171 out of 3328 reviews
Rating 2 - Terrible. 177 out of 3328 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Will

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Blair

Business traveller
Liked: Amenities
Stay here frequently
Stayed 2 nights in Mar 2025

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location, clean, great price for the area.
Stayed 4 nights in Mar 2025

6/10 Okay

Edward

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
GREAT location, but when I arrived, 2 of 3 elevators were out of order. WHAT A PAIN! The elevator stopped at every floor, up and down. I prefer the top floor, and that is what I was given. By the time I left, my patience was on its last nerve. The smallest thing was bothering me ... like 8 people walking up and rapidly tapping the call button during the 15 min wait ... because the call light was out.
Stayed 2 nights in Mar 2025

8/10 Good

Matthew

Liked: Cleanliness, property conditions & facilities
T
Stayed 1 night in Mar 2025

10/10 Excellent

Lindsey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was really nice. The servers at Applebee's were so great and fun. The guy thats tries to give you "prizes" by the check in desk is so rude and annoying and tricks you into almost like a time share deal. Wish that it qasnt a part of the hotel. But iverall really nice.
Stayed 1 night in Mar 2025

10/10 Excellent

Jeffery

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Christina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 1 night in Feb 2025

8/10 Good

Douglas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Michele

Stayed 1 night in Mar 2025

8/10 Good

Papa Elhadji

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was excellent and the staff was friendly and accommodating.
Stayed 2 nights in Mar 2025

10/10 Excellent

Marie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Need major improvements for TELEVISION Every Holiday Inn (6) No channel listed, Maintenance must come to turn on Television(2), Difficult & Hard to press Remotes(3). Never have seen WHEEL OF FORTUNE @ a Holiday Inn! Please IMPROVE!!
Stayed 1 night in Mar 2025

10/10 Excellent

Juan

Stayed 1 night in Mar 2025

10/10 Excellent

Denis

Stayed 6 nights in Mar 2025

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rooms were clean,beds really comfortable. Nice having Applebee's right on property
Stayed 1 night in Mar 2025

10/10 Excellent

Adam

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Barbara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Joetta

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Overall the trip was nice, however I feel the cleaning staff need to do a better job.
Stayed 2 nights in Mar 2025

10/10 Excellent

Scott

Stayed 1 night in Mar 2025

8/10 Good

Sagui

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Cheyenne

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed two days it was quiet, only complaint is. The elevator that wasn’t working. There was sometime a longer wait to get to my floor. Most of the time I just took the stairs instead but with 3 small kids and all the bags that was a bit frustrating. I’m sure it will be working in the future.
Stayed 2 nights in Mar 2025

6/10 Okay

Shana

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, room comfort

One & done

Entering and exiting the property is a headache. Check-in went smoothly, staff was very pleasant and the lobby appeared to be clean. The appearance of the hallways and the rooms were disappointing as they felt outdated. Almost every part of the room had a thick layer of dust, one of the bed frames had a broken piece that stuck out, the beds were way too high and so hard, the mini fridge had an unknown colored liquid on one of the shelves and the bathtub did not have any kind of anti slip protection. The pool area was decent, towels in the room and by the pool were old and rough, and only one jacuzzi worked. It was nice to have an arcade and restaurant on the premises. I appreciate the staff being so pleasant but I would not stay here again.
Stayed 2 nights in Mar 2025

10/10 Excellent

Tammie

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick check in process. Room is large. Kids suite has 4 bunk beds and a king bed
Stayed 1 night in Mar 2025

6/10 Okay

daryl

Travelled with family
Liked: Cleanliness, amenities
It was a little dated but was clean
Stayed 1 night in Mar 2025

10/10 Excellent

Robert, Providence Village

Travelled with family
Liked: Amenities
Close
Stayed 1 night in Feb 2025