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Courtyard Orlando Lake Buena Vista in the Marriott Village

3.0 star property
Family-friendly hotel with 2 restaurants and 3 outdoor pools

Photo gallery for Courtyard Orlando Lake Buena Vista in the Marriott Village

Indoor pool, 3 outdoor pools, open 7:00 AM to 10 PM, pool umbrellas
Creator video
Front of property
2 restaurants, breakfast, lunch, dinner served; American cuisine
Reception

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast available
  • Bar
  • Hot tub
  • Pool
  • Housekeeping
  • Parking available
The current price is AU$132
includes taxes & fees
21 Aug - 22 Aug

Explore the area

View map
8623 Vineland Avenue, Orlando, FL, 32821
  • Orlando Vineland Premium Outlets
    ‪14 min walk‬
  • Disney Springs™
    ‪2 min drive‬
  • Epcot®
    ‪7 min drive‬
  • Orlando, FL (MCO-Orlando Intl.)
    ‪23 min drive‬

Room options

View all photos for Suite, 1 Bedroom, Balcony

50-inch flat-screen TV with cable channels, Smart TV, Netflix

Suite, 1 Bedroom, Balcony

8.6 out of 10
Excellent
(7 reviews)

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Free cots/infant beds
Fridge
Smart TV
Premium bedding
  • 54 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Non Smoking

1 bedroom, premium bedding, desk, blackout curtains

Room, 2 Queen Beds, Non Smoking

8.8 out of 10
Excellent
(88 reviews)

Highlights

Separate sitting area
Air conditioning
Heating
Free cots/infant beds
Fridge
Smart TV
Premium bedding
Separate bedroom
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking, Pool View (Balcony)

1 bedroom, premium bedding, desk, blackout curtains

Room, 1 King Bed with Sofa bed, Non Smoking, Pool View (Balcony)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Free cots/infant beds
Fridge
Smart TV
Blackout curtains
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Balcony

1 bedroom, premium bedding, desk, blackout curtains

Room, 2 Queen Beds, Balcony

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Free cots/infant beds
Fridge
Smart TV
Premium bedding
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking, Pool View (Balcony)

Room, 2 Queen Beds, Non Smoking, Pool View (Balcony) | Pool

Room, 2 Queen Beds, Non Smoking, Pool View (Balcony)

7.6 out of 10
Good
(5 reviews)

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Free cots/infant beds
Fridge
Smart TV
Premium bedding
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom (Mobility/Hearing Accessible, Tub)

1 bedroom, premium bedding, desk, blackout curtains

Suite, 1 Bedroom (Mobility/Hearing Accessible, Tub)

Highlights

Separate sitting area
Air conditioning
Heating
Free cots/infant beds
Fridge
Smart TV
Premium bedding
Separate bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking (Mobility/Hearing Accessible, Tub)

1 bedroom, premium bedding, desk, blackout curtains

Room, 1 King Bed with Sofa bed, Non Smoking (Mobility/Hearing Accessible, Tub)

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Separate sitting area
Air conditioning
Heating
Free cots/infant beds
Fridge
Smart TV
Blackout curtains
Sofa bed
  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

1 bedroom, premium bedding, desk, blackout curtains

Room, 1 King Bed with Sofa bed, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

8.0 out of 10
Very good
(1 review)

Highlights

Separate sitting area
Air conditioning
Heating
Free cots/infant beds
Fridge
Smart TV
Blackout curtains
Sofa bed
  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

1 bedroom, premium bedding, desk, blackout curtains

Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

Highlights

Separate sitting area
Air conditioning
Heating
Free cots/infant beds
Fridge
Smart TV
Premium bedding
Separate bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking

1 bedroom, premium bedding, desk, blackout curtains

Room, 1 King Bed with Sofa bed, Non Smoking

9.0 out of 10
Wonderful
(48 reviews)

Highlights

Separate sitting area
Air conditioning
Heating
Free cots/infant beds
Fridge
Smart TV
Blackout curtains
Sofa bed
  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking, Pool View

Indoor pool, 3 outdoor pools, open 7:00 AM to 10 PM, pool umbrellas

Room, 1 King Bed with Sofa bed, Non Smoking, Pool View

Highlights

Separate sitting area
Air conditioning
Heating
Free cots/infant beds
Fridge
Smart TV
Premium bedding
Separate bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Non Smoking, Pool View

Indoor pool, 3 outdoor pools, open 7:00 AM to 10 PM, pool umbrellas

Room, 2 Queen Beds, Non Smoking, Pool View

Highlights

Separate sitting area
Air conditioning
Heating
Free cots/infant beds
Fridge
Smart TV
Premium bedding
Separate bedroom
  • Sleeps 4
  • 2 Queen Beds

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About the area

Orlando

A family-friendly stay in Orlando awaits you at Courtyard Orlando Lake Buena Vista in the Marriott Village. You'll be 1.2 km (0.8 mi) from Orlando Vineland Premium Outlets and 3.3 km (2.1 mi) from Disney Springs™. Highlights at this hotel include 2 restaurants, 3 outdoor swimming pools and an indoor swimming pool. .The bistro, The Bistro, serves American cuisine and is open for breakfast, lunch and dinner. At the hotel's own lounge bar or poolside bar, you can enjoy a drink. Enjoy the 4 hot tubs, 24-hour gym and kids' swimming pool plus access to a playground. 2866 square feet (266 square metres) of event facilities include 4 meeting rooms and conference space, and other business amenities include a business centre. Added amenities include free Wi-Fi in public areas, a snack bar/deli and laundry facilities. Buffet breakfast is available daily between 6:30 AM and 11:00 AM. There's also self parking, along with the convenience of a free theme park shuttle. .Places within a 15-minute drive of this 3-property class Orlando hotel include Disney's Hollywood Studios® and Universal’s Volcano Bay.

What's nearby

  • Orlando Vineland Premium Outlets - 14 min walk - 1.2 km
  • Disney Springs™ - 2 min drive - 2.0 km
  • SeaWorld® Orlando - 5 min drive - 6.4 km
  • Epcot® - 7 min drive - 7.3 km
  • Disney's Hollywood Studios® - 9 min drive - 8.9 km

Getting around

  • Orlando Station - 17 min drive
  • Orlando International Airport (MCO) - 22 min drive

Restaurants

  • ‪Golden Corral - ‬5 min walk
  • ‪Bahama Breeze - ‬5 min walk
  • ‪BJ's Restaurant & Brewhouse - ‬5 min walk
  • ‪Waffle House - ‬13 min walk
  • ‪Saltgrass Steak House - ‬7 min walk

About this property

Courtyard Orlando Lake Buena Vista in the Marriott Village

Family-friendly hotel with 2 restaurants and 3 outdoor pools
As a guest of Courtyard Orlando Lake Buena Vista in the Marriott Village, you'll find 3 outdoor swimming pools and 4 hot tubs along with an indoor pool, a 24-hour fitness centre, and a children's pool. There are 2 restaurants and 2 coffee shops/cafes, as well as a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and 4 meeting rooms. Event space at this hotel measures 2866 square feet (266 square metres) and includes conference space. A terrace, a vending machine, and an arcade/games room are also featured at the family-friendly Courtyard Orlando Lake Buena Vista in the Marriott Village. Parking is available for a fee.

Smoking is allowed in designated areas at this 3-star Orlando hotel.

  • 312 guestrooms or units
  • 5 levels
  • 2 dining venues
  • 2 coffee shops
  • 2866 sq ft of conference space
  • 266 sq. m of conference space
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Corner/local shop
  • Terrace
  • Garden
  • Gift shop
  • Television in lobby
  • ATM
  • On-site shopping
  • Lift
  • Smoking in designated areas
  • Water dispenser
  • Bar or lounge
  • Bar by the pool
Courtyard Orlando Lake Buena Vista in the Marriott Village offers 312 air-conditioned accommodations with coffee/tea makers and a hairdryer. This accommodation offers separate sitting areas. Beds feature premium bedding. 50-inch Smart televisions come with premium cable channels and Netflix. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Orlando hotel provides wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)) for a surcharge. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and change of bedsheets can be requested. Housekeeping is provided on request.

Languages

English, Filipino, French, Italian, Polish, Portuguese, Russian, Spanish

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Fairfield Inn & Suites Lake Buena Vista in Marriott Village

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The price is AU$132
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free shopping centre shuttle
  • Free theme park shuttle
  • Parking on site (USD 25 per night; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: USD 17.99 for adults and USD 12.99 for children
  • 2 coffee shops/cafes
  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Starbucks
  • The Bistro
  • Village Food Hall

Things to do

  • 24-hour gym
  • 3 outdoor pools
  • 4 hot tubs
  • Arcade/game room
  • Children's pool
  • Indoor pool
  • Playground
  • Shopping
  • TV in common areas

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Fenced pool
  • Free cot
  • Free theme park shuttle
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2,866 square feet of conference space
  • 4 meeting rooms
  • Business centre
  • Computer station

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (91 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (61 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways (91 centimetre wide)

More

  • 5 floors
  • Banquet hall
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 50-inch smart TV with premium cable channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Meal delivery service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 11:00 AM
Early check-in subject to availability
Early check-in fee: USD 50.00
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's Marriott Bonvoy mobile app before check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20.0 per stay.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 5.63 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 17.99 for adults and from USD 12.99 for children
  • Fee for in-room wireless Internet: USD 0.00 per day (rates may vary)
  • Self-parking fee: USD 25 per night (in/out privileges)
  • Early check-in fee: USD 50.00 (subject to availability)
  • A late check-out fee will be charged
  • Rollaway bed fee: USD 20.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Union Pay. Cash is not accepted. This property uses eco-friendly cleaning products. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Pool access available from 7:00 AM to 10 PM
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Courtyard Marriott Orlando Lake Buena Vista
Courtyard Marriott Village
Courtyard Marriott Village Hotel
Courtyard Marriott Village Hotel Orlando Lake Buena Vista
Courtyard Orlando Lake Buena Vista Marriott Village
Marriott Courtyard Orlando Lake Buena Vista
Marriott Orlando Lake Buena Vista
Marriott Village
Marriott Village Courtyard
Village Marriott
Courtyard Orlando Lake Buena Vista Marriott Village Hotel
Courtyard Lake Buena Vista Marriott Village Hotel
Courtyard Lake Buena Vista Marriott Village
Orlando Courtyard
Courtyard Orlando Lake Buena Vista in the Marriott Village Hotel

Frequently asked questions

What is the cancellation policy at Courtyard Orlando Lake Buena Vista in the Marriott Village?

Courtyard Orlando Lake Buena Vista in the Marriott Village offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Courtyard Orlando Lake Buena Vista in the Marriott Village?

As of 20 Aug 2025, prices found for a 1-night stay for 2 adults at Courtyard Orlando Lake Buena Vista in the Marriott Village on 21 Aug 2025 start from AU$123.75, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Courtyard Orlando Lake Buena Vista in the Marriott Village?

Yep, Courtyard Orlando Lake Buena Vista in the Marriott Village has a self car park with in/out privileges for USD 25 per night.

Does Courtyard Orlando Lake Buena Vista in the Marriott Village have a pool?

Take your pick from 3 outdoor swimming pools, an indoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 7:00 AM to 10 PM.

What luxury perks are available at Courtyard Orlando Lake Buena Vista in the Marriott Village?

Courtyard Orlando Lake Buena Vista in the Marriott Village features 3 outdoor pools, 4 hot tubs and an indoor pool.

What makes Courtyard Orlando Lake Buena Vista in the Marriott Village a romantic place to stay?

A lounge bar, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at Courtyard Orlando Lake Buena Vista in the Marriott Village.

Is Courtyard Orlando Lake Buena Vista in the Marriott Village family-friendly?

You bet! With amenities such as a children's pool and children's meals, as well as free infant beds in the guestrooms, it's no surprise that Courtyard Orlando Lake Buena Vista in the Marriott Village is a hit with families.

Does Courtyard Orlando Lake Buena Vista in the Marriott Village serve breakfast?

Sure does, buffet brekkie is on offer daily between 6:30 AM and 11:00 AM.

Is there a free airport shuttle available at Courtyard Orlando Lake Buena Vista in the Marriott Village?

No, Courtyard Orlando Lake Buena Vista in the Marriott Village does not offer an airport shuttle service.

Is there a bar or restaurant at Courtyard Orlando Lake Buena Vista in the Marriott Village?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Courtyard Orlando Lake Buena Vista in the Marriott Village?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Courtyard Orlando Lake Buena Vista in the Marriott Village?

No, only service animals are allowed.

Courtyard Orlando Lake Buena Vista in the Marriott Village Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 551 out of 1010 reviews
Rating 8 - Good. 212 out of 1010 reviews
Rating 6 - Okay. 115 out of 1010 reviews
Rating 4 - Poor. 69 out of 1010 reviews
Rating 2 - Terrible. 63 out of 1010 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Loretta

Travelled with family
Liked: Cleanliness, staff & service
The area and facility was great and very close to the parks as well as other amenities. However, breakfast was suppose to be included and wasn't plus we had to pay $25 per night to park in a hotel that we are already paying for. I usually chose different rental options. I decided on a hotel stay because I was under the impression that breakfast was included but it was not. This will be my last hotel stay for a long time. I get better deals and better amenities renting with different rental options.
Stayed 2 nights in May 2025

6/10 Okay

Michele

Travelled with family

Check in

Our check in experience was awful and the staff was rude and condescending on the day of our check in. We didn’t get a toon until 8:30pm
Stayed 3 nights in May 2025

6/10 Okay

jon

Liked: Cleanliness, staff & service
Disliked: Amenities
No hot water in the shower and the drain in the sink wouldn’t stay open and there was strange smell in the lobby
Stayed 1 night in May 2025

8/10 Good

Mason

Liked: Cleanliness, staff & service, property conditions & facilities
Good stay
Stayed 1 night in May 2025

8/10 Good

Jasmine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I enjoyed my stay but my tv in the room didn’t work. Didn’t realize until the last day because we weren’t in the room much to watch tv but when we did try to relax and watch a movie the tv did not work.
Stayed 3 nights in May 2025

10/10 Excellent

Jay

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unfortunately, the ice machine on my floor was not working so I had to go to another floor for ice. There was also a popcorn kernel in my room near the sofa couch when I just arrived to it. I also would've loved if there was complimentary breakfast, but overall, it was a nice stay. The views from my room were very nice.
Stayed 2 nights in May 2025

10/10 Excellent

Rachael

Stayed 3 nights in Apr 2025

10/10 Excellent

Beverly

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

4/10 Poor

Chevi

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort

Kudos to TAJ

Upon arrival I was not greeted by the front desk clerk, Anastassi. When I approached the desk she did not acknowledge me even after I spoke to her. Once she did acknowledge me being there she looked into my reservation and told me that I would receive a phone call once a room was ready. After waiting over an hour I did receive a call. I proceeded to the front desk and was handed off to Ashley who told me that the hotel did not have a room, my reservation was cancelled and I was being relocated to another hotel. After I asked her a few questions she said the hotel was overbooked. She went to hand me a peice of paper and proceeded to walk off. Her demeanor was unapologetic, standoffish and frankly put rude. However Taj saved the day. Not only was he apologetic, he showed empathy. He made the entire situation right. Overall KUDOS to Taj!!!
Stayed 1 night in Apr 2025

8/10 Good

Shemika

Stayed 2 nights in Apr 2025

2/10 Terrible

Danay

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible

One of the workers decided to wake me up out my sleep at 2am for a charge of parking when I didn’t even have a car and threatened to kick me out of the hotel at. 2 am for a mistake they did terrible customer service
Stayed 1 night in Apr 2025

8/10 Good

Claudia

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location, good size rooms and nice amenities. Friendly staff. Would definitely return.
Stayed 3 nights in Apr 2025

6/10 Okay

Derek

Liked: Cleanliness
Stayed 4 nights in Apr 2025

10/10 Excellent

Yvonne s

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They are always top quality here and always have been the last 2 years i have stayed here. I couldn't ask for a better place to stay!
Stayed 7 nights in Apr 2025

10/10 Excellent

TRISHA, Sturtevant

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, safe, and extremely close to WDW! Highly recommend this hotel!
Stayed 3 nights in Apr 2025

6/10 Okay

Amanda, Cleveland

Travelled with partner
Disliked: Property conditions & facilities
Broken things in the room. Bathroom could be updated. Bathtub faucet doesn’t stop and just looks worn down. Got placed into the wrong type of room and had to get settled in and go back down to the lobby and get re checked into the correct room that was reserved and paid for
Stayed 1 night in Apr 2025

6/10 Okay

anna

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

vacation

it was short
Stayed 2 nights in Apr 2025

10/10 Excellent

Tonika

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2025

6/10 Okay

Judy

Travelled with family
Liked: Cleanliness, property conditions & facilities
The breakfast buffet was supposed to go from 630 until 11. My family got there at 10 and we specifically were going for omelettes once we paid for our buffet. We found that the omelette maker close down his shop early so then we had to wait 15 minutes for the rest of the food of the buffet to come out, eggs, bacon, etc. Not very happy
Stayed 2 nights in Apr 2025

10/10 Excellent

Sandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property. Very comfortable and good location. Could use more family friendly, affordable dining options on site
Stayed 6 nights in Apr 2025

6/10 Okay

Duane

Liked: Cleanliness, staff & service, property conditions & facilities
Kids up late at night running around hotel and slamming doors
Stayed 3 nights in Apr 2025

10/10 Excellent

Debra Lynne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The check in staff was wonderful and very helpful. All staff in dining areas were friendly and had great service. Thank you for making our stay so special
Stayed 2 nights in Apr 2025

10/10 Excellent

Daniel

Stayed 1 night in Mar 2025

8/10 Good

Cindy

Stayed 1 night in Mar 2025

8/10 Good

Larry

Stayed 1 night in Mar 2025