DoubleTree by Hilton Omaha Downtown

4.0 star property

Photo gallery for DoubleTree by Hilton Omaha Downtown

Indoor pool
Ballroom
Indoor pool
Exterior
Reception

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Free airport shuttle
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
The current price is AU$165
includes taxes & fees
24 May - 25 May

Explore the area

View map
1616 Dodge St, Omaha, NE, 68102
  • Place, Creighton University
    ‪5 min walk‬
  • Place, Orpheum Theater
    ‪6 min walk‬
  • Place, Charles Schwab Field Omaha
    ‪11 min walk‬
  • Airport, Omaha, NE (OMA-Eppley Field)
    ‪10 min drive‬

Room options

1 KING BED / 2-ROOM PARLOR SUITE NON-SMOKING

  • Sleeps 3
  • Free Wi-Fi

2 Queens

  • Sleeps 4
  • Free Wi-Fi

One King Bed, Non-Smoking, Accessible

  • Sleeps 2
  • Free Wi-Fi

Two Queen Beds, Non-Smoking, Accessible

7.6 out of 10
Good
(7 reviews)
  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

One King Bed, Non-Smoking, Accessible

  • City view
  • 27 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Two Queen Beds, Non-Smoking, Roll In Shower

8.0 out of 10
Very good
(4 reviews)
  • City view
  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

One King Bed, Non-Smoking, Accessible

8.8 out of 10
Excellent
(8 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Suite, Multiple Beds

  • City view
  • 46 sq m
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds
  • Free Wi-Fi

1 KING MOBILITY ACCESSIBLE W/ BATHTUB NO SMOK

  • Sleeps 4
  • Free Wi-Fi

1 KING MOBILITY ACCESS W/ RI SHWR NO SMOK

  • Sleeps 4
  • Free Wi-Fi

1 King Bed Non-smoking / 294 Sq Ft

  • Sleeps 3
  • Free Wi-Fi

1 King Bed Deluxe Non-smoking / 428 Sq Ft

  • Sleeps 3
  • Free Wi-Fi

1 KING PRESIDENTIAL STE NON-SMOKING 653 SQ FT

  • Sleeps 3
  • Free Wi-Fi

1 KING STUDIO STE NON-SMOKING / 594 SQ FT

  • Sleeps 3
  • Free Wi-Fi

2 QN MOBILITY ACCESSIBLE BATHTUB NO SMOK

  • Sleeps 4
  • Free Wi-Fi

2 QN MOBILITY ACCESS ROLLIN SHWR NO SMOK

  • Sleeps 4
  • Free Wi-Fi

2 QUEEN BEDS NON-SMOKING / 294 SQ FT

  • Sleeps 4
  • Free Wi-Fi

2 Queen Beds Deluxe Non-smoking / 428 Sq Ft

  • Sleeps 4
  • Free Wi-Fi

1 King - 2 Qn Beds Family Suite / 450 Sq Ft

  • Sleeps 6
  • Free Wi-Fi

King Studio Non Smoking

  • Sleeps 2
  • Free Wi-Fi

Two Queen Beds, Non-Smoking, Accessible

  • Sleeps 4
  • Free Wi-Fi

Two Queen Beds, Non-Smoking, Roll In Shower

  • Sleeps 4
  • Free Wi-Fi

One King Bed, Non-Smoking, Accessible

  • Sleeps 2
  • Free Wi-Fi

King Deluxe

  • Sleeps 2
  • Free Wi-Fi

2 Queens Deluxe

  • Sleeps 4
  • Free Wi-Fi

Room, 1 King Bed (294 SQ FT)

  • Sleeps 2
  • Free Wi-Fi

King Presidential

  • Sleeps 2
  • Free Wi-Fi

King Deluxe

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 40 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

2 Queens Deluxe

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Room, 1 King Bed (294 SQ FT)

8.0 out of 10
Very good
(21 reviews)
  • City view
  • 27 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

King Room With Mobility Accessible Bathtub-Non-Smoking

  • Sleeps 4
  • Free Wi-Fi

King Room With Mobility Accessible Roll-in Shower-Non-Smoking

  • Sleeps 4
  • Free Wi-Fi

1 King Studio Ste Non-Smoking / 594 Sq Ft

  • Sleeps 3
  • Free Wi-Fi

1 King Bed Deluxe Non-Smoking / 428 Sq Ft

  • Sleeps 3
  • Free Wi-Fi

2 Queen Beds Deluxe Non-Smoking / 428 Sq Ft

  • Sleeps 4
  • Free Wi-Fi

Presidential Suite With 1 King Bed-Non-Smoking, 653 Sq Ft

  • Sleeps 3
  • Free Wi-Fi

Two Queen Room

  • Sleeps 4
  • Free Wi-Fi

Room with 2 Queen Beds and Mobility Accessible Bathtub - Non-Smoking

  • Sleeps 4
  • Free Wi-Fi

1 King Bed Non-Smoking / 294 Sq Ft

  • Sleeps 3
  • Free Wi-Fi

1 King Bed / 2-Room Parlor Suite Non-Smoking

  • Sleeps 3
  • Free Wi-Fi

Guest Room With 2 Queen Beds And Roll In Shower-Mobility Accessible Non-Smoking

  • Sleeps 4
  • Free Wi-Fi

King Studio Non Smoking

  • City view
  • 55 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

King Presidential

10.0 out of 10
Exceptional
(1 review)
  • 61 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Suite, 1 King Bed (Parlor)

  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

1 King Accessible Bathtub Non-Smoking

  • Sleeps 4
  • Free Wi-Fi

1 King Accessible Roll In Shower Non-Smoking

  • Sleeps 4
  • Free Wi-Fi

1 King Bed Non-Smoking

  • Sleeps 3
  • Free Wi-Fi

1 King Deluxe Non-Smoking

  • Sleeps 3
  • Free Wi-Fi

1 King or 2 Queen Suite 1 Bath

  • Sleeps 6
  • Free Wi-Fi

1 King Parlor Suite Non-Smoking

  • Sleeps 3
  • Free Wi-Fi

1 King Presidential Non-Smoking

  • Sleeps 3
  • Free Wi-Fi

1 King Studio Suite Non-Smoking

  • Sleeps 3
  • Free Wi-Fi

2 Queen Accessible Bath Tub Non-Smoking

  • Sleeps 4
  • Free Wi-Fi

2 Queen Accessible Roll In Shower Non-Smoking

  • Sleeps 4
  • Free Wi-Fi

2 Queen Beds Non-Smoking

  • Sleeps 4
  • Free Wi-Fi

2 Queen Deluxe Non-Smoking

  • Sleeps 4
  • Free Wi-Fi

King Room - Non-Smoking

  • Sleeps 2
  • Free Wi-Fi

2 Queens

7.8 out of 10
Good
(33 reviews)
  • City view
  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

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About the area

Omaha

DoubleTree by Hilton Omaha Downtown places you in the centre of Omaha, within just a 15-minute stroll of popular places like Creighton University and Charles Schwab Field Omaha. Highlights at this hotel include 2 restaurants, an indoor swimming pool and a free airport shuttle. .City Center Pub is open for dinner. The hotel's own lounge bar is a nice place to enjoy a drink. 29999 square feet (2787 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a 24-hour business centre. Added amenities include free Wi-Fi in public areas, a 24-hour gym and a coffee shop/cafe. Full breakfast is available on weekdays between 6:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as an off-lead area. There's also self parking, along with the convenience of a free area shuttle. .Attractions within a 10-minute drive of this 4-property class Downtown Omaha hotel include Henry Doorly Zoo and Aquarium and CHI Health Center Omaha.

What's nearby

  • Creighton University - 5 min walk - 0.4 km
  • Orpheum Theater - 6 min walk - 0.6 km
  • Gene Leahy Mall - 6 min walk - 0.6 km
  • Charles Schwab Field Omaha - 11 min walk - 1.0 km
  • CHI Health Center Omaha - 13 min walk - 1.1 km

Getting around

  • Omaha Station - 7 min drive
  • Omaha, NE (OMA-Eppley Field) - 8 min drive

Restaurants

  • ‪Magnolia Hotel - ‬8 min walk
  • ‪Akarui - ‬8 min walk
  • ‪Astute - ‬5 min walk
  • ‪The Old Mattress Factory Bar And Grill - ‬11 min walk
  • ‪Block 16 - ‬7 min walk

About this property

DoubleTree by Hilton Omaha Downtown

DoubleTree by Hilton Omaha Downtown offers its guests an indoor pool and a 24-hour fitness centre. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

A 24-hour business centre and meeting rooms are available. Event space at this hotel measures 29999 square feet (2787 square metres) and includes conference space. Multilingual staff, gift shops/newsstands, and coffee/tea in common area are also featured at the business-friendly DoubleTree by Hilton Omaha Downtown. An area shuttle within 4 mi and A roundtrip airport shuttle (available on request) are free. For a fee, parking is available.

Smoking is allowed in designated areas at this 4-star Omaha hotel.

  • 414 guestrooms or units
  • 14 levels
  • 2 dining venues
  • Conference rooms
  • 29999 sq ft of conference space
  • 2787 sq. m of conference space
  • Built in 1969
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Lift
  • Smoking in designated areas
  • Bar or lounge
DoubleTree by Hilton Omaha Downtown offers 414 air-conditioned accommodations with free newspapers and coffee/tea makers. Beds feature premium bedding. Televisions come with premium cable channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks, desk chairs and telephones. Housekeeping is provided on a daily basis.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free return airport shuttle from 4:30 AM to 11:30 PM on request
  • Free area shuttle up to 4 mi
  • Free train station pick-up shuttle
  • Secured, covered parking on site (USD 25 per day)
  • Limited on-site self parking

Food and drink

  • Full breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 18 for adults and USD 8 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas

Restaurants on site

  • City Center Pub
  • Signatures Restaurant

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Free area shuttle
  • In-room cot
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Wedding services

Business services

  • 24-hour business centre
  • 29,999 square feet of conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 14 floors
  • Ballroom
  • Banquet hall
  • Built in 1969
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per accommodation, per stay
  • Maximum 2 (weight limit: 50 lb per pet)
  • An off-lead area is available
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 17 years old and younger stay free when using existing bedding.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately USD 18.00 for adults and from USD 8.00 for children
  • Covered self-parking fee: USD 25.00 per day (in/out privileges)
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Up to 4 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

DoubleTree Hilton Hotel Omaha Downtown
DoubleTree Hilton Omaha Downtown
DoubleTree Omaha Downtown
Hilton Omaha Downtown
Doubletree Hotel Omaha Downtown
Doubletree Omaha
Omaha Doubletree
DoubleTree Hilton Omaha Downtown Hotel
Doubletree By Hilton Omaha
DoubleTree by Hilton Omaha Downtown Hotel
DoubleTree by Hilton Omaha Downtown Omaha
DoubleTree by Hilton Omaha Downtown Hotel Omaha

Frequently asked questions

What is the cancellation policy at DoubleTree by Hilton Omaha Downtown?

DoubleTree by Hilton Omaha Downtown offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at DoubleTree by Hilton Omaha Downtown?

As of 28 Apr 2026, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton Omaha Downtown on 24 May 2026 start from AU$165, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at DoubleTree by Hilton Omaha Downtown?

Yep, DoubleTree by Hilton Omaha Downtown has a secured covered self car park with in/out privileges for USD 25.00 per day. A self car park is also available, for a fee.

Are there any beaches close to DoubleTree by Hilton Omaha Downtown?

The closest beach to DoubleTree by Hilton Omaha Downtown is Lake Manawa Beach (9.3 km).

Does DoubleTree by Hilton Omaha Downtown have a pool?

DoubleTree by Hilton Omaha Downtown has an indoor pool.

What makes DoubleTree by Hilton Omaha Downtown a romantic place to stay?

Romance packages and a lounge bar, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at DoubleTree by Hilton Omaha Downtown.

Is DoubleTree by Hilton Omaha Downtown family-friendly?

You bet! With amenities such as laundry facilities and an indoor pool, as well as free infant beds in the guestrooms, it's no surprise that DoubleTree by Hilton Omaha Downtown is a hit with families.

Does DoubleTree by Hilton Omaha Downtown serve breakfast?

Yeah, full brekkie is available weekdays from 6:00 AM to 10:00 AM and weekends between 7:00 AM and 11:00 AM.

Is there a free airport shuttle available at DoubleTree by Hilton Omaha Downtown?

Yep, there's a free airport shuttle that runs from 4:30 AM - 11:30 PM on request.

Is there a bar or restaurant at DoubleTree by Hilton Omaha Downtown?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at DoubleTree by Hilton Omaha Downtown?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Are pets allowed at DoubleTree by Hilton Omaha Downtown?

Furry friends are welcome at DoubleTree by Hilton Omaha Downtown, with dog exercise areas on offer. Just so you know, there's a limit of 2 pets, with a maximum weight of up to 23 kg per pet.

DoubleTree by Hilton Omaha Downtown Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 346 out of 1003 reviews
Rating 8 - Good. 244 out of 1003 reviews
Rating 6 - Okay. 174 out of 1003 reviews
Rating 4 - Poor. 123 out of 1003 reviews
Rating 2 - Terrible. 116 out of 1003 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Jamie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed there the night before an early flight. The shuttle service took us to the Old Market and picked us up after dinner. We had to leave for the airport at 5:00am and the shuttle was right on time. Front desk staff were very friendly!
Stayed 1 night in Jan 2026

6/10 Okay

Kurt

Liked: Cleanliness, amenities
Tv didn’t work, an attempt was made to fix it, but it was unsuccessful. Breakfast was comped, thank you. One of the outlets on the light did not work.
Stayed 1 night in Dec 2025

10/10 Excellent

Joe

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, staff friendly and welcoming only negative was wife looks forward to the cookis and the ones she got were beyond hard like almost couldn't bite thru them.
Stayed 1 night in Dec 2025

10/10 Excellent

Tad

Stayed 1 night in Oct 2025

8/10 Good

Lowell

The staff was very nice and helpful.
Stayed 2 nights in Nov 2025

10/10 Excellent

Lane

Stayed 3 nights in Oct 2025

4/10 Poor

Ashtyn

Disliked: Cleanliness, property conditions & facilities
Room was dirty, the tub and bathroom sink didn’t drain.
Stayed 1 night in Oct 2025

10/10 Excellent

DELORIS

Stayed 4 nights in Oct 2025

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Michelle at the front desk was amazing. Thank you.
Stayed 1 night in Oct 2025

10/10 Excellent

Katherine

Liked: Cleanliness
Cool
Stayed 1 night in Oct 2025

10/10 Excellent

Starlene

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Alexis

Liked: Cleanliness, staff & service, property conditions & facilities
An absolute amazing experience
Stayed 1 night in Oct 2025

10/10 Excellent

Josh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fast and clean

Sarah at front desk was great. Fast check in, courteous, well spoken, and answered questions quickly.
Stayed 1 night in Oct 2025

10/10 Excellent

KATHLEEN, STERLING

Liked: Cleanliness, staff & service, property conditions & facilities
Clean & inviting
Stayed 1 night in Oct 2025

8/10 Good

cameron

Stayed 1 night in Oct 2025

6/10 Okay

Shelton

Travelled with family
Liked: Cleanliness, staff & service
17 years ago it seemed easy to go through the motions. Today with the passed renovations it seemed hard. Crammed room space especially the bathroom. Not worth the money. The last 2 nights at Little America in Cheyenne put this place to shame.
Stayed 1 night in Oct 2025

8/10 Good

Robin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 1 night in Sep 2025

10/10 Excellent

Vicki

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were in town for a concert. I booked this hotel for the walkability, and for the great reviews. It lived up to the hype! Check-in was smooth, and Sarah was amazing! Even gave us warm cookies. Dennis drove us to the concert & picked us up, even though traffic was a MESS! The room was clean & comfortable. Will stay here again!
Stayed 1 night in Sep 2025

10/10 Excellent

Alisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was really nice to have the shuttle transport us down to restaurants and bars in the area.
Stayed 1 night in Sep 2025

8/10 Good

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Noah

Stayed 1 night in Sep 2025

10/10 Excellent

Tshaka

It was great
Stayed 2 nights in Aug 2025

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great!!! THANK YOU!!!
Stayed 2 nights in Aug 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

2/10 Terrible

Ann

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The staff was very nice and helpful, especially Branisha. The hotel had a lot of people staying there, yet there was only 1 elevator in service the entire time we were at the hotel. We had long waits to go up and down. We had the room next to the elevator and it was loud causing difficulty sleeping. Our room did not have a good AC unit. It was hot in the room throughout our stay. The room also smelled like cigarette smoke even though it was a non smoking floor. We only had hot water. We had no old water at the sink to brush our teeth and had to use the bottled water which I was charged for even though I am a Hilton honors member. Not a good experience at all.
Stayed 2 nights in Aug 2025