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Residence Inn By Marriott Cleveland Mentor

3.0 star property

Photo gallery for Residence Inn By Marriott Cleveland Mentor

Property amenity
Seasonal outdoor pool
Business centre
39-inch LCD TV with cable channels, TV, Netflix
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa pool
  • Parking included
  • Free Wi-Fi
The current price is AU$245
includes taxes & fees
7 June - 8 June

Explore the area

View map
5660 Emerald Ct, Mentor, OH, 44060
  • Place, Atlas Cinemas Diamond Center 16
    ‪2 min walk‬
  • Place, Headlands Beach State Park
    ‪5 min drive‬
  • Place, Huntington Bank Field
    ‪39 min drive‬
  • Airport, Cleveland, OH (BKL-Burke Lakefront)
    ‪38 min drive‬

Room options

View all photos for Studio, 1 King Bed with Sofa bed

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Studio, 1 King Bed with Sofa bed

9.4 out of 10
Exceptional
(3 reviews)
  • 41 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Suite, 2 Bedrooms, Fireplace

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Suite, 2 Bedrooms, Fireplace

  • 56 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Studio, 1 King Bed with Sofa bed

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Studio, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(1 review)
  • 41 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Studio, 1 King Bed with Sofa bed (Hearing Accessible)

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Studio, 1 King Bed with Sofa bed (Hearing Accessible)

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Studio, 1 King Bed with Sofa bed (Hearing Accessible)

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Studio, 1 King Bed with Sofa bed (Hearing Accessible)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Suite, Multiple Beds (Mobility Accessible, Roll-In Shower)

39-inch LCD TV with cable channels, TV, Netflix

Suite, Multiple Beds (Mobility Accessible, Roll-In Shower)

  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Suite, 1 Double Bed (Hearing Accessible)

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Suite, 1 Double Bed (Hearing Accessible)

  • 1 bedroom
  • Sleeps 6
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Studio, 1 King Bed with Sofa bed (Mobility/Hearing Access, Transf Shwr)

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Studio, 1 King Bed with Sofa bed (Mobility/Hearing Access, Transf Shwr)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Studio, 1 King Bed with Sofa bed

39-inch LCD TV with cable channels, TV, Netflix

Studio, 1 King Bed with Sofa bed

9.2 out of 10
Wonderful
(38 reviews)
  • 41 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Suite, Multiple Beds

39-inch LCD TV with cable channels, TV, Netflix

Suite, Multiple Beds

10.0 out of 10
Exceptional
(1 review)
  • 56 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed
  • Free Wi-Fi

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About the area

Mentor

At Residence Inn By Marriott Cleveland Mentor, you'll be 5.1 km (3.2 mi) from Mentor Ice Arena and 5.6 km (3.5 mi) from Lake Erie College. Highlights at this hotel include a complimentary breakfast, free self-parking and a 24-hour gym. .Enjoy the Hot tub and seasonal outdoor swimming pool. Business travelers can take advantage of meeting rooms, conference space, and a business centre. Additionally, you'll find free Wi-Fi in public areas, coffee/tea in a common area and laundry facilities. .Sights within a 10-minute drive of this 3-property class Mentor hotel include James Garfield National Historic Site and Mentor Lagoons Nature Preserve.

What's nearby

  • Atlas Cinemas Diamond Center 16 - 2 min walk - 0.2 km
  • Headlands Beach State Park - 5 min drive - 6.3 km
  • Huntington Bank Field - 39 min drive - 49.1 km
  • Rock and Roll Hall of Fame - 40 min drive - 49.1 km
  • Progressive Field - 42 min drive - 50.5 km

Getting around

  • Cleveland Hopkins International Airport (CLE) - 46 min drive

Restaurants

  • ‪El Taco Macho - ‬6 min drive
  • ‪McDonald's - ‬7 min walk
  • ‪McDonald's - ‬6 min drive
  • ‪Casa Agave Mexican Cuisine - ‬6 min drive
  • ‪Wendy's - ‬6 min drive

About this property

Residence Inn By Marriott Cleveland Mentor

Residence Inn By Marriott Cleveland Mentor offers its guests a seasonal outdoor pool, a hot tub, and a 24-hour fitness centre. WiFi is free in public spaces. Business amenities include a business centre and meeting rooms. Free breakfast is served daily. The business-friendly Residence Inn By Marriott Cleveland Mentor also features coffee/tea in common area, a fireplace in the lobby, and laundry facilities. Self parking is free.

This 3-star Mentor hotel is smoke free.

  • 96 guestrooms or units
  • 3 levels
  • Conference rooms
  • Continental breakfast (free)
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Food/drink service (free)
  • Fireplace in lobby
  • ATM
  • Lift
  • No smoking on site
Residence Inn By Marriott Cleveland Mentor offers 96 accommodations with coffee/tea makers and complimentary newspapers. 39-inch LCD televisions come with premium cable channels and Netflix. Accommodation at this 3-star hotel has kitchens with fridges, microwaves, kitchenware and utensils and dishwashers. Bathrooms include baths or showers and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Hot tub
  • Seasonal outdoor pool

Family friendly

  • In-room cot
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (91 centimetre wide door)
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Pool hoist on site
  • Stair-free path to entrance
  • Transfer shower
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • 3 floors
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Toothbrush and toothpaste (on request)

Entertainment

  • 39-inch LCD TV with premium cable channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Kitchen
  • Microwave
  • Paper towels
  • Refrigerator
  • Room service
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 5.00 per accommodation, per day, plus a one-time cleaning fee of USD 100.00 and a deposit of USD 100.00 per stay
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per stay.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Administrative fee: USD 100 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 100.00 per stay
  • Pet fee: USD 5.00 per accommodation, per day plus a one-off USD 100.00 cleaning fee
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards and cash. For guests' safety, the property includes a fire extinguisher in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • The seasonal pool will open in May and close in September.
  • Pool access available from 8 AM to 10 PM
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Residence Inn Marriott Cleveland Hotel Mentor

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Residence Inn By Marriott Cleveland Mentor Hotel Mentor

Frequently asked questions

What is the cancellation policy at Residence Inn By Marriott Cleveland Mentor?

Residence Inn By Marriott Cleveland Mentor offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Residence Inn By Marriott Cleveland Mentor?

As of 2 June 2026, prices found for a 1-night stay for 2 adults at Residence Inn By Marriott Cleveland Mentor on 7 June 2026 start from AU$245, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Residence Inn By Marriott Cleveland Mentor?

Yep, Residence Inn By Marriott Cleveland Mentor has a free self car park.

Are there any beaches close to Residence Inn By Marriott Cleveland Mentor?

The closest beach to Residence Inn By Marriott Cleveland Mentor is Headlands Beach State Park (4.6 km).

Does Residence Inn By Marriott Cleveland Mentor have a pool?

Residence Inn By Marriott Cleveland Mentor has a seasonal outdoor pool. The pool is open 8 AM to 10 PM (Seasonal outdoor pool open from May to September).

Is Residence Inn By Marriott Cleveland Mentor family-friendly?

You bet! With amenities such as free food shopping service and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Residence Inn By Marriott Cleveland Mentor is a hit with families.

Does Residence Inn By Marriott Cleveland Mentor serve breakfast?

Yeah, complimentary continental brekkie is offered weekdays from 6:00 AM to 9:00 AM and weekends from 7:00 AM to 10:00 AM.

Is there a free airport shuttle available at Residence Inn By Marriott Cleveland Mentor?

No, Residence Inn By Marriott Cleveland Mentor does not offer an airport shuttle service.

What time are check-in & check-out at Residence Inn By Marriott Cleveland Mentor?

Check-in begins at 3:00 PM. Check-out time is noon.

Residence Inn By Marriott Cleveland Mentor Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 284 out of 424 reviews
Rating 8 - Good. 91 out of 424 reviews
Rating 6 - Okay. 30 out of 424 reviews
Rating 4 - Poor. 10 out of 424 reviews
Rating 2 - Terrible. 9 out of 424 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Darnettia

Liked: Cleanliness, amenities, property conditions & facilities
Good over all
Stayed 1 night in Feb 2026

10/10 Excellent

Marvin

Stayed 1 night in Jan 2026

10/10 Excellent

Nina

Business traveller
Liked: Staff & service, room comfort
Yes
Stayed 1 night in Jan 2026

10/10 Excellent

Alecia

Stayed 2 nights in Dec 2025

8/10 Good

mark

Stayed 1 night in Jan 2026

8/10 Good

Keith

Liked: Cleanliness
Good property, good location, fair pricing. Breakfast was good and had lots of variety, rooms were big but getting a little dated and getting worn.
Stayed 3 nights in Dec 2025

10/10 Excellent

Thomas

Stayed 1 night in Dec 2025

10/10 Excellent

Lora Maureen

Liked: Cleanliness, staff & service, amenities
We always stay here during our drive from St. Louis to the Syracuse area. We are so happy that we found you! Everyone is always so very welcoming and hospitable. The rooms are so clean, cozy, spacious and reasonable. We always rest very well, prior to getting up early the next day and resuming the rest of our drive. We adore Noosa Bistro across the street! We often get up before the breakfast area opens; however, the workers there are always so very kind and gracious. They offer us coffee, of course, and then ask if we wish to take anything with us to eat as we prepare to hit the road. Thank you for always going the extra mile. We highly recommend and will certainly be back!
Stayed 1 night in Nov 2025

10/10 Excellent

Kelvin

Stayed 4 nights in Oct 2025

6/10 Okay

Mark, Saint Charles

Business traveller
The room was significantly degraded from past visits. The toilet ran every five minutes and when brought to the attention of the staff, it wasn't corrected. The cabinets were well worn and in need of repair. During the every other day room cleanings, the dishes weren't cleaned, the wastbasket wasn't emptied and the coffee wasn't refilled.
Stayed 4 nights in Nov 2025

10/10 Excellent

Natalie

Travelled with family
Liked: Amenities
Everything was ideal for what we needed
Stayed 2 nights in Nov 2025

10/10 Excellent

Memory

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check in was easy, room was clean and quiet. Pillows were very comfortable. We had our dog and they were very accommodating of her. The breakfast was good and checkout was simple. Overall was great experience. Location and up keep of the facilities was nice also.
Stayed 1 night in Nov 2025

2/10 Terrible

Lisa

Stayed 2 nights in Oct 2025

8/10 Good

Elaine

Stayed 2 nights in Oct 2025

10/10 Excellent

Janine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Waffle machine was broken. No fresh eggs, only a quiche which was burnt. Breakfast needed to improve.
Stayed 1 night in Oct 2025

8/10 Good

Charles

Travelled with group
Liked: Cleanliness, staff & service, room comfort

Solid choice

Solid choice, good location.
Stayed 4 nights in Sep 2025

10/10 Excellent

Niamh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The rooms here are great really big with a proper work area
Stayed 2 nights in Sep 2025

10/10 Excellent

Kris

Travelled with partner
Liked: Amenities, property conditions & facilities
Huge space! Very nice hotel in good location. Very quiet
Stayed 1 night in Sep 2025

8/10 Good

Dean

Stayed 1 night in Aug 2025

10/10 Excellent

mark, Saint Charles

Liked: Cleanliness, staff & service, property conditions & facilities
nice and accessible
Stayed 3 nights in Jun 2025

6/10 Okay

Christopher

Travelled with pets, Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
The room was dated and dingy for the price. The non-refundable pet fee for our cat was $115 for just a one-night stay, which felt excessive. On top of that, the front desk staff wasn't very friendly. Overall, not worth the cost.
Stayed 1 night in Aug 2025

10/10 Excellent

Jason

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Dean

Stayed 1 night in Aug 2025

6/10 Okay

Krizia

Stayed 1 night in Aug 2025

10/10 Excellent

kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was in a nice safe location and it had an outdoor pool that was fabulous
Stayed 3 nights in Jul 2025

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