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Candlewood Suites - Syracuse Airport by IHG

2.5 star property
Suburban hotel with free airport shuttle and 24-hour fitness centre

Photo gallery for Candlewood Suites - Syracuse Airport by IHG

Exterior
Point of interest
Property amenity
Exterior
Interior

Reviews

6.4 out of 10

Popular amenities

  • Kitchen
  • Pet-friendly
  • Free airport shuttle
  • Gym
  • 24/7 front desk
  • Laundry
The current price is AU$166
includes taxes & fees
14 Oct - 15 Oct

Explore the area

View map
5414 South Bay Road Town of Salina, North Syracuse, NY, 13212
  • Place, Destiny USA
    ‪5 min drive‬
  • Place, New York State Fairgrounds
    ‪11 min drive‬
  • Place, St. Joseph’s Health Amphitheater at Lakeview
    ‪12 min drive‬
  • Airport, Syracuse, NY (SYR-Hancock Intl.)
    ‪3 min drive‬

Room options

View all photos for Suite, 1 Bedroom, Accessible (1 Queen, Mobil Tub)

1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, Accessible (1 Queen, Mobil Tub)

Highlights

Garden
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Full-sized fridge/freezer
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom (1 Queen Bed)

Suite, 1 Bedroom (1 Queen Bed)

Suite, 1 Bedroom (1 Queen Bed)

Highlights

Garden
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Full-sized fridge/freezer
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Studio Suite, 2 Double Beds

1 bedroom, in-room safe, desk, laptop workspace

Studio Suite, 2 Double Beds

Highlights

Garden
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Full-sized fridge/freezer
Dishwasher
HDTV
  • Sleeps 4
  • 2 Double Beds

View all photos for Studio Suite, 1 Queen Bed

1 bedroom, in-room safe, desk, laptop workspace

Studio Suite, 1 Queen Bed

Highlights

Garden
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Full-sized fridge/freezer
Dishwasher
HDTV
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite

1 bedroom, in-room safe, desk, laptop workspace

Studio Suite

Highlights

Garden
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Full-sized fridge/freezer
Dishwasher
HDTV
  • Sleeps 2
  • 1 Queen Bed

About the area

North Syracuse

At Candlewood Suites - Syracuse Airport by IHG you'll be 2.4 km (1.5 mi) from North Medical Family Practice and 3.4 km (2.1 mi) from AMF Syracuse Lanes. Highlights at this hotel include free self-parking, a free airport shuttle and in-room kitchenettes. .This business-friendly hotel offers free WiFi in public areas and a 24-hour fitness centre, and has a business centre. Added amenities include a 24-hour business centre, a snack bar/deli and coffee/tea in a common area. .Attractions within a 10-minute drive of this North Syracuse hotel include Syracuse University and Destiny USA.

What's nearby

  • Destiny USA - 5 min drive - 7.5 km
  • Armory Square - 8 min drive - 11.1 km
  • JMA Wireless Dome - 10 min drive - 12.5 km
  • New York State Fairgrounds - 11 min drive - 13.6 km
  • St. Joseph’s Health Amphitheater at Lakeview - 12 min drive - 15.0 km

Getting around

  • Syracuse Regional Transportation Center - 10 min drive
  • Syracuse, NY (SYR-Hancock Intl.) - 4 min drive

Restaurants

  • ‪7 Brew Coffee - ‬10 min walk
  • ‪McDonald's - ‬6 min walk
  • ‪Dunkin' - ‬5 min walk
  • ‪APlus at Sunoco - ‬3 min drive
  • ‪Taco Bell - ‬3 min walk

About this property

Candlewood Suites - Syracuse Airport by IHG

Suburban hotel with free airport shuttle and 24-hour fitness centre
There's a snack bar/deli on site. A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business centre. A roundtrip airport shuttle is free (available on request). A 24-hour fitness centre, a library, and barbecue grills are also featured at the business-friendly Candlewood Suites - Syracuse Airport by IHG. Free self parking is available.

Smoking is allowed in designated areas at this North Syracuse hotel.

  • 1 building
  • 115 guestrooms or units
  • 4 levels
  • Built in 2004
  • Deli
  • Ski equipment storage
  • Business centre (24 hours)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Library
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift
  • Smoking in designated areas
Candlewood Suites - Syracuse Airport by IHG offers 115 air-conditioned accommodations with washers/dryers and DVD players. 32-inch LCD televisions come with cable channels. Kitchenettes offer full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and complimentary newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a safe and coffee/tea makers. Housekeeping is offered on a weekly basis and in-room massages can be requested. Housekeeping is provided on a limited basis.

Similar properties

Exterior

Randolph House Hotel, Trademark Collection by Wyndham

  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free WiFi
3.4 out of 5, 1,047 reviews
The price is AU$133
includes taxes & fees
28 Sept - 29 Sept
Randolph House Hotel, Trademark Collection by Wyndham

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per stay
  • Only dogs are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 1 year old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover and Diners Club. Cash is not accepted. 
    For guests' safety, the property includes a fire extinguisher in all accommodation. The property is professionally cleaned.

We should mention

  • Up to 2 children aged 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Candlewood Suites Hotel Syracuse Airport
Candlewood Suites Syracuse Airport
Candlewood Syracuse Airport
Candlewood Suites Syracuse Airport Aparthotel
Candlewood Suites Syracuse

Frequently asked questions

What is the cancellation policy at Candlewood Suites - Syracuse Airport by IHG?

Candlewood Suites - Syracuse Airport by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Candlewood Suites - Syracuse Airport by IHG?

As of 26 Sept 2025, prices found for a 1-night stay for 2 adults at Candlewood Suites - Syracuse Airport by IHG on 14 Oct 2025 start from AU$166.27, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Candlewood Suites - Syracuse Airport by IHG?

Yep, Candlewood Suites - Syracuse Airport by IHG has a free self car park.

Are there any beaches close to Candlewood Suites - Syracuse Airport by IHG?

The closest beach to Candlewood Suites - Syracuse Airport by IHG is Valentines Beach (12.2 km).

Is Candlewood Suites - Syracuse Airport by IHG family-friendly?

You bet! With amenities such as laundry facilities and a BBQ, as well as free infant beds in the guestrooms, it's no surprise that Candlewood Suites - Syracuse Airport by IHG is a hit with families.

Is there a free airport shuttle available at Candlewood Suites - Syracuse Airport by IHG?

Yep, there's a free airport shuttle that runs from 4:00 AM - midnight on request.

What time are check-in & check-out at Candlewood Suites - Syracuse Airport by IHG?

Check-in begins at 3:00 PM. Check-out time is noon.

Candlewood Suites - Syracuse Airport by IHG Reviews

Reviews

6.4
Rating 10 - Excellent. 267 out of 1012 reviews
Rating 8 - Good. 211 out of 1012 reviews
Rating 6 - Okay. 140 out of 1012 reviews
Rating 4 - Poor. 158 out of 1012 reviews
Rating 2 - Terrible. 236 out of 1012 reviews

6.6/10

Cleanliness

7.2/10

Staff & service

6.2/10

Amenities

6.2/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

4/10 Poor

Wendy

Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

Paula

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Kimberley

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was friendly
Stayed 1 night in Jun 2025

6/10 Okay

Michael

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Very convenient to airport. Nice clean room. No desk in room, and oddly (unsafely) light in bathroom goes off when exhaust fan times out. Got caught in shower in the dark and needed to feel my way out to open door so I could see to turn light on again.
Stayed 1 night in Jun 2025

6/10 Okay

Frank

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
I liked the convenience to Syracuse Airport. Staff was good. I only stayed one night. The room given was in adequete shape. chipped cabinets, cracked sink, and dirty doors. It was the first room off the lobby. Too bad the room was a decent sized efficiency room.
Stayed 1 night in Jun 2025

10/10 Excellent

kanoe

Stayed 1 night in Jun 2025

10/10 Excellent

Luis

Stayed 1 night in May 2025

6/10 Okay

Robert

Disliked: Cleanliness
There was no soap in the room and I didnt get the wake up call I requested. Pretty basic stuff.
Stayed 1 night in Jun 2025

4/10 Poor

Ann

Travelled with family
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Pretty run down. A/c unit worked poorly and very loud so you couldnt sleep with it on. Though generally clean some areas needed some attention. Like an inch of dust on drapes
Stayed 1 night in May 2025

8/10 Good

Joseph

Liked: Cleanliness, property conditions & facilities
Very nice place just a little dated.
Stayed 1 night in May 2025

4/10 Poor

Donna

Business traveller, Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
I would never stay here again. Girl at front desk was very polite but the room was awful.
Stayed 1 night in May 2025

8/10 Good

Whitney

Travelled with family
Liked: Amenities, property conditions & facilities
Near the airport, good for early morning flights. Has fridge, microwave and laundry facilities on site
Stayed 1 night in May 2025

8/10 Good

Xiaohang

Stayed 1 night in May 2025

2/10 Terrible

Marianne

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Jeffery

Stayed 1 night in May 2025

4/10 Poor

CINTRA

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The lobby was nice. First room we entered into had such a terrible scent of food and dirt. The toilet when flushed the water was rising and then it couldn't flush. After speaking with reservation we were moved to a room on the first floor. OMG the scent and smell of the room again smelt badly. At that point we were there for graduation and could find another hotel. We went to target and purchase Lysol, Clorox wipes and disinfectant and clean the room in order for us to spend 2 nights. For sure the rooms need better fans etc. Each time we walked into that room the scent was horrendous. Now for the bed we found other human hairs which told us the sheets was not changed. We also had to get extra sheets to change it ourselves. We do have pictures of everything. The floors was sticky and can see the dirt on our socks. The sink in the bathroom was fitly, also have pic of the dirt that came out of it (gross) In order to not be in that room for too long we stayed out later than usual and only slept at night. Yes I understand that this is a new ownership and it would take time to renovate but try walking into those rooms and see if you as a human appreciate the stench and dirt. IHG is known for high standards and I had those expectations but this was the worse. Mind you this is my second time staying at this hotel. I gave it a second try and hope that the renovations was done but the experience did not improve. For all of this reasons I would not recommend any human to stay
Stayed 2 nights in May 2025

4/10 Poor

Gregory

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort

Loud and dirty

Doors were slamming all night, there were chips on the floor in our room, would n ver go back
Stayed 1 night in May 2025

8/10 Good

Bernard

Stayed 1 night in May 2025

8/10 Good

Lloyd

Liked: Cleanliness
The coffee pot did not work in the room.
Stayed 1 night in May 2025

8/10 Good

Jodi

Stayed 1 night in Apr 2025

8/10 Good

Timothy

Stayed 1 night in Apr 2025

4/10 Poor

Steven

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Tired room, no hot water, poor temperature control, indifferent staff.
Stayed 2 nights in Apr 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Visiting a friend.
Stayed 1 night in Apr 2025

2/10 Terrible

Joe

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
One question...who puts a motion detector light in the entry of a bedroom? Rool over and the light comes on. You have to get up and turn it off. Happened to me 5 times
Stayed 1 night in Apr 2025

10/10 Excellent

Matthew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place.
Stayed 1 night in Apr 2025