See all properties
Save

Candlewood Suites - Syracuse Airport by IHG

2.5 star property
Suburban hotel with free airport shuttle and 24-hour fitness centre

Photo gallery for Candlewood Suites - Syracuse Airport by IHG

Castlewood's elegant entrance welcomes guests with a central doorway flanked by two wings.
Secure your belongings in our lending lockers, equipped with transparent doors and convenient handles.
Located near Syracuse Hancock International Airport, this area features a landscaped entrance with shrubs and rocks.
Relax in the comfortable seating area with a sofa, armchair, and reading nook.
Guests can find a lending locker stocked with kitchen essentials and reading materials.

Reviews

6.4 out of 10

Popular amenities

  • Kitchen
  • Pet-friendly
  • Free airport shuttle
  • Gym
  • 24/7 front desk
  • Laundry
The current price is AU$166
includes taxes & fees
14 July - 15 July

Explore the area

Map
5414 South Bay Road Town of Salina, North Syracuse, NY, 13212
  • Destiny USA
    ‪5 min drive‬
  • Armory Square
    ‪8 min drive‬
  • New York State Fairgrounds
    ‪11 min drive‬
  • Syracuse, NY (SYR-Hancock Intl.)
    ‪3 min drive‬

Room options

View all photos for Suite, 1 Bedroom, Accessible (1 Queen, Mobil Tub)

1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, Accessible (1 Queen, Mobil Tub)

Highlights

Garden
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Full-sized fridge/freezer
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom (1 Queen Bed)

Suite, 1 Bedroom (1 Queen Bed)

Suite, 1 Bedroom (1 Queen Bed)

Highlights

Garden
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Full-sized fridge/freezer
  • Sleeps 4
  • 1 Queen Bed

View all photos for Studio Suite, 2 Double Beds

1 bedroom, in-room safe, desk, laptop workspace

Studio Suite, 2 Double Beds

Highlights

Garden
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Full-sized fridge/freezer
Dishwasher
HDTV
  • Sleeps 4
  • 2 Double Beds

View all photos for Studio Suite, 1 Queen Bed

1 bedroom, in-room safe, desk, laptop workspace

Studio Suite, 1 Queen Bed

Highlights

Garden
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Full-sized fridge/freezer
Dishwasher
HDTV
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite

1 bedroom, in-room safe, desk, laptop workspace

Studio Suite

Highlights

Garden
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Full-sized fridge/freezer
Dishwasher
HDTV
  • Sleeps 2
  • 1 Queen Bed

About the area

North Syracuse

At Candlewood Suites - Syracuse Airport by IHG you'll be 2.4 km (1.5 mi) from North Medical Family Practice and 3.4 km (2.1 mi) from AMF Syracuse Lanes. Highlights at this hotel include free self-parking, a free airport shuttle and in-room kitchenettes. .This business-friendly hotel offers free WiFi in public areas and a 24-hour fitness centre, and has a business centre. Added amenities include a 24-hour business centre, a snack bar/deli and coffee/tea in a common area. .Attractions within a 10-minute drive of this North Syracuse hotel include Syracuse University and Destiny USA.

What's nearby

  • Destiny USA - 5 min drive - 7.5 km
  • Armory Square - 8 min drive - 11.1 km
  • Syracuse University - 9 min drive - 12.2 km
  • New York State Fairgrounds - 11 min drive - 13.6 km
  • St. Joseph’s Health Amphitheater at Lakeview - 12 min drive - 15.0 km

Getting around

  • Syracuse Regional Transportation Center - 10 min drive
  • Syracuse, NY (SYR-Hancock Intl.) - 4 min drive

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪Taco Bell - ‬3 min walk
  • ‪Applebee's Grill + Bar - ‬14 min walk
  • ‪Plank Road Ice Cream - ‬2 min drive
  • ‪Zebb's Deluxe Grill & Bar - ‬20 min walk

About this property

Candlewood Suites - Syracuse Airport by IHG

Suburban hotel with free airport shuttle and 24-hour fitness centre
There's a snack bar/deli on site. A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business centre. A roundtrip airport shuttle is free (available on request). A 24-hour fitness centre, a library, and barbecue grills are also featured at the business-friendly Candlewood Suites - Syracuse Airport by IHG. Free self parking is available.

Smoking is allowed in designated areas at this North Syracuse hotel.

  • 1 building
  • 115 guestrooms or units
  • 4 levels
  • Built in 2004
  • Deli
  • Ski equipment storage
  • Business centre (24 hours)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Library
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift
  • Smoking in designated areas
Candlewood Suites - Syracuse Airport by IHG offers 115 air-conditioned accommodations with washers/dryers and DVD players. 32-inch LCD televisions come with cable channels. Kitchenettes offer full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and complimentary newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a safe and coffee/tea makers. Housekeeping is offered on a weekly basis and in-room massages can be requested. Housekeeping is provided on a limited basis.

Languages

English

Similar properties

Check-in and unwind in our welcoming lobby, featuring a reception desk, circular mirror, and convenient storage lockers.

LivAway Suites- Syracuse

  • Pet-friendly
  • Parking included
  • Free WiFi
  • Air conditioning
4.3 out of 5, Excellent, 290 reviews
The price is AU$151
includes taxes & fees
13 July - 14 July
LivAway Suites- Syracuse

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 4:00 AM to midnight at scheduled times and on request
  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Library
  • Ski storage
  • TV in common areas

Family friendly

  • DVD player
  • Free cot
  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • In-room washer/dryer
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (weekly)

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Barbecue grill
  • Picnic area

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Built in 2004
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels
  • DVD player

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchenette
  • Microwave
  • Paper towels
  • Restaurant dining guides

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Washer/dryer

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per stay
  • Only dogs are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 1 year old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover and Diners Club. Cash is not accepted. 
    For guests' safety, the property includes a fire extinguisher in all accommodation. The property is professionally cleaned.

We should mention

  • Up to 2 children aged 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Candlewood Suites Hotel Syracuse Airport
Candlewood Suites Syracuse Airport
Candlewood Syracuse Airport
Candlewood Suites Syracuse Airport Aparthotel
Candlewood Suites Syracuse

Frequently asked questions

What is the cancellation policy at Candlewood Suites - Syracuse Airport by IHG?

Candlewood Suites - Syracuse Airport by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Candlewood Suites - Syracuse Airport by IHG?

As of 12 July 2025, prices found for a 1-night stay for 2 adults at Candlewood Suites - Syracuse Airport by IHG on 14 July 2025 start from AU$166.06, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Candlewood Suites - Syracuse Airport by IHG?

Yep, Candlewood Suites - Syracuse Airport by IHG has a free self car park.

Are there any beaches close to Candlewood Suites - Syracuse Airport by IHG?

The closest beach to Candlewood Suites - Syracuse Airport by IHG is Green Lakes Beach (16 km).

Is Candlewood Suites - Syracuse Airport by IHG family-friendly?

You bet! With amenities such as laundry facilities and a BBQ, as well as free infant beds in the guestrooms, it's no surprise that Candlewood Suites - Syracuse Airport by IHG is a hit with families.

Is there a free airport shuttle available at Candlewood Suites - Syracuse Airport by IHG?

Yep, there's a free airport shuttle that runs from 4:00 AM - midnight on request.

What time are check-in & check-out at Candlewood Suites - Syracuse Airport by IHG?

Check-in begins at 3:00 PM. Check-out time is noon.

Candlewood Suites - Syracuse Airport by IHG Reviews

Reviews

6.4
Rating 10 - Excellent. 268 out of 1006 reviews
Rating 8 - Good. 218 out of 1006 reviews
Rating 6 - Okay. 137 out of 1006 reviews
Rating 4 - Poor. 153 out of 1006 reviews
Rating 2 - Terrible. 230 out of 1006 reviews

6.6/10

Cleanliness

7.2/10

Staff & service

6.0/10

Amenities

6.2/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

4/10 Poor

Emily

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

2/10 Terrible

michael

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

2/10 Terrible

Grace

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was not clean. The bed cover was dirty and there were many spider webs following down from the ceiling. The bathroom was not clean. We did not stay and I would advise management to improve the property and hire staff to clean the room
Stayed 1 night in Apr 2025

2/10 Terrible

Joseph

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
We checked in late and our room had been smoked in. We requested a room change and were told the hotel was full no other rooms available. Additionally they advertised a free airport shuttle and we were told to call 24 hours in advance of our arrival to reserve it. When we called and tried to reserve the shuttle for our 12:30 am airport arrival we were told the shuttle stopped running at midnight. It was too late to cancel our reservation to get a refund of our prepaid room charge. They should post the shuttle hours of operation. Their neighboring competitor operates its shuttle until 4am.
Stayed 1 night in Apr 2025

10/10 Excellent

Lawrence

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was a good value. We were close by to the airport which is what we wanted without having to pay an exorbantant amount of money. The property was very nice and we could not ask for better service! Thank you.
Stayed 1 night in Mar 2025

6/10 Okay

joel

Stayed 1 night in Apr 2025

2/10 Terrible

Michelle

Travelled with family
Disliked: Property conditions & facilities, room comfort

False advertisement avoid this hotel

The staff was rude and incompetent. The hotel didn't have a shuttle even though it advertised that they did.The desk clerk told us to walk with our luggage and disabled mom to Holiday Inn and try to use their shuttle or take an Uber. Upon entering the hotel the clerk was sound asleep at the desk. No hot water in our room. The common areas were dirty. The hair dryer wasn't working.
Stayed 1 night in Apr 2025

2/10 Terrible

Cecelia

Stayed 1 night in Apr 2025

4/10 Poor

Karen

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a very convenient place for our vacation. There were basic dining options right across the street, and many more within a short drive. The room was a bit worn, but it was clean and everything worked. the staff was very helpful.
Stayed 6 nights in Mar 2025

6/10 Okay

Karrie K

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities

Clean but seriously outdated

The room was clean but in serious need of updating. I’ve never been in a hotel with wrinkled sheets before. It was so odd, like tight deep wrinkles. Cigarette burns on counter tops and a lingering smell of smoke in the room. The water was hot, but learn to shower in the dark as the lights are motion activated and turn off after 5 minutes. The sensor is pointed towards the door so you can’t wave your hand over the shower curtain to keep the lights on. Bathroom vanity is rotting at the bottom. Scuff marks throughout the room on the walls. Tissues smelled like mildew.
Stayed 2 nights in Apr 2025

6/10 Okay

Donald

Travelled with group
Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 2 nights in Apr 2025

8/10 Good

Verne

Stayed 2 nights in Mar 2025

4/10 Poor

Dale

Disliked: Cleanliness, property conditions & facilities
Hotel is old. Rooms are not worth the rate. Furniture in room is from 1990s. The tv is old. Cable plan for tv was archaic
Stayed 1 night in Mar 2025

2/10 Terrible

joel

Disliked: Cleanliness, staff & service, property conditions & facilities
the sheets had stains on them
Stayed 1 night in Mar 2025

2/10 Terrible

Kathleen, S. Burlington

Disliked: Cleanliness, property conditions & facilities
I chose this because it was close to the airport. It was disgusting. From the outside it looks fine, but it was the worst hotel I’ve ever stayed at. There is a hotel across the parking lot that I stayed in last time and I would recommend that one. I chose this one because it was cheaper, but it’s worth paying extra for the other hotel.
Stayed 1 night in Mar 2025

4/10 Poor

ulric

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
The cleaning of the place room lighting
Stayed 4 nights in Mar 2025

2/10 Terrible

Joniece

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
I was locked out of my room for 24 hrs and they didn't give me a reambursment for the inconvenience
Stayed 12 nights in Mar 2025

10/10 Excellent

Leroy

Stayed 2 nights in Mar 2025

2/10 Terrible

Adam

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
I would advise to not stay here. The rooms are dirty and smell of cigarette smoke. Shower and sink both were covered in mold, I also found hair on the kitchen counter top and bed. If I wasn’t beyond exhausted from driving from Maine I would have done better research of this place. If you had the choice of sleeping in this hotel or your car, choose your car.
Stayed 1 night in Mar 2025

4/10 Poor

Kana

Travelled with family

Not recommended

The bathroom was filthy! Had urine on floor and base of toilet, hair all over the bathroom tub filthy. Crumbs in bed!!
Stayed 1 night in Mar 2025

4/10 Poor

Chris

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Staff was very friendly and were very helpfull. We checked in and the first thing we noticed was people smoking outside the main entrance. cigerate butts all over the ground. Rooms were not very well lit and had marks on the walls. Not enought water presure in the shower. Close to the airport however no transportation was available by the hotel. Price was about the only thing OK this property
Stayed 1 night in Mar 2025

2/10 Terrible

Gary

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was a dump. The bathroom faucet leaked. The bathroom sink was cracked. The water was rusty colored. The lobby was filthy. There were crusty patches on the carpet in the room. And, best of all, there were what appeared to be toe nails on the bathroom counter top. It was horrible.
Stayed 1 night in Mar 2025

10/10 Excellent

Alicia

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Leroy

Stayed 3 nights in Feb 2025