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Citysteps Hotels Newcastle West

2.0 star property
Hotel in Newcastle-upon-Tyne, near St. James' Park

Photo gallery for Citysteps Hotels Newcastle West

Free WiFi, bed sheets
Reception
Exterior
Reception
Shower, slippers, towels, soap

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Housekeeping
  • Free WiFi
The current price is AU$82
includes taxes & fees
22 Dec - 23 Dec

Explore the area

View map
157 Elswick Rd, Newcastle-upon-Tyne, England, NE4 6SQ
  • Place, St. James' Park
    ‪17 min walk‬
  • Place, Utilita Arena Newcastle
    ‪18 min walk‬
  • Place, University of Newcastle-upon-Tyne
    ‪5 min drive‬
  • Airport, Newcastle (NCL-Newcastle Intl.)
    ‪14 min drive‬

Room options

View all photos for Standard Double Room

Free WiFi, bed sheets

Standard Double Room

8.0 out of 10
Very good
(2 reviews)

Highlights

Heating
Flat-screen TV
Private bathroom
Digital channels
Daily housekeeping
  • 11 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room-Shared

Free WiFi, bed sheets

Standard Double Room-Shared

Highlights

Heating
Flat-screen TV
Digital channels
Daily housekeeping
  • 11 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Studio

Free WiFi, bed sheets

Standard Double Studio

Highlights

Heating
Flat-screen TV
Private bathroom
Digital channels
Daily housekeeping
  • 11 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Quad Room

Free WiFi, bed sheets

Standard Quad Room

Highlights

Heating
Flat-screen TV
Private bathroom
Digital channels
Daily housekeeping
  • 11 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Quad Room-Shared

Free WiFi, bed sheets

Standard Quad Room-Shared

Highlights

Heating
Flat-screen TV
Digital channels
Daily housekeeping
  • 11 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Single Room-Shared

Free WiFi, bed sheets

Standard Single Room-Shared

10.0 out of 10
Exceptional
(1 review)

Highlights

Heating
Flat-screen TV
Digital channels
Daily housekeeping
  • 11 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Triple Room

Free WiFi, bed sheets

Standard Triple Room

8.0 out of 10
Very good
(1 review)

Highlights

Heating
Flat-screen TV
Private bathroom
Digital channels
Daily housekeeping
  • 11 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Twin Room-Shared

Free WiFi, bed sheets

Standard Twin Room-Shared

10.0 out of 10
Exceptional
(1 review)

Highlights

Heating
Flat-screen TV
Digital channels
Daily housekeeping
  • 11 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard family of 5 room

Free WiFi, bed sheets

Standard family of 5 room

Highlights

Heating
Flat-screen TV
Private bathroom
Digital channels
Daily housekeeping
  • 11 sq m
  • Sleeps 5
  • 5 Twin Beds

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About the area

Newcastle-upon-Tyne

At Citysteps Hotels Newcastle West you'll be within a 20-minute stroll of Chinatown and O2 Academy Newcastle. Highlights at this hotel include free in-room WiFi. .This smoke-free hotel offers free WiFi in public areas. .Attractions within a 10-minute drive of this Elswick hotel include St. James' Park and Quayside.

What's nearby

  • St. James' Park - 17 min walk - 1.5 km
  • Chinatown - 17 min walk - 1.5 km
  • Utilita Arena Newcastle - 18 min walk - 1.5 km
  • University of Newcastle-upon-Tyne - 5 min drive - 2.3 km
  • Newcastle-upon-Tyne Theatre Royal - 5 min drive - 2.3 km

Getting around

  • Monument Station - 3 min drive
  • Manors Station - 5 min drive
  • Newcastle (NCL-Newcastle Intl.) - 20 min drive

Restaurants

  • ‪Greggs - ‬8 min walk
  • ‪Komal Curry House - ‬11 min walk
  • ‪Persian Bite - ‬11 min walk
  • ‪Earthlings - The Healing Café - ‬14 min walk
  • ‪Fattoush - ‬8 min walk

About this property

Citysteps Hotels Newcastle West

Hotel in Newcastle-upon-Tyne, near St. James' Park
Public spaces have free WiFi.

This Newcastle-upon-Tyne hotel is smoke free.

  • 26 guestrooms or units
  • Front desk (limited hours)
  • No smoking on site
Citysteps Hotels Newcastle West offers 26 accommodations with complimentary slippers. 32-inch flat-screen televisions come with digital channels.

Bathrooms include a shower. This Newcastle-upon-Tyne hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Housekeeping is offered on a daily basis and change of towels can be requested.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Conveniences

  • Limited-hour front desk

Guest services

  • Change of towels on request
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

More

  • Heating

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 6:00 AM - midnight
Front desk staffed during limited hours
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Property is also known as

Citysteps Newcastle West Hotel
Citysteps Newcastle West Newcastle-upon-Tyne
Citysteps Newcastle West Hotel Newcastle-upon-Tyne

Frequently asked questions

Are there any beaches close to Citysteps Hotels Newcastle West?

The closest beach to Citysteps Hotels Newcastle West is Longsands Beach (15 km).

How much does it cost to stay at Citysteps Hotels Newcastle West?

As of 18 Dec 2025, prices found for a 1-night stay for 2 adults at Citysteps Hotels Newcastle West on 22 Dec 2025 start from AU$81.81, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a free airport shuttle available at Citysteps Hotels Newcastle West?

No, Citysteps Hotels Newcastle West does not offer an airport shuttle service.

What time are check-in & check-out at Citysteps Hotels Newcastle West?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Citysteps Hotels Newcastle West?

No, pets are not allowed.

Citysteps Hotels Newcastle West Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 17 out of 27 reviews
Rating 8 - Good. 9 out of 27 reviews
Rating 6 - Okay. 0 out of 27 reviews
Rating 4 - Poor. 0 out of 27 reviews
Rating 2 - Terrible. 1 out of 27 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Shadrach E.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, friendly staff and good amenities
Stayed 1 night in Sep 2025

10/10 Excellent

Shadrach E.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was my first time at Citysteps and I really enjoyed my stay. Great customer service experience. I look forward to my next stay at the hotel ❤️
Stayed 1 night in Aug 2025

10/10 Excellent

lucy

Stayed 1 night in Aug 2025

10/10 Excellent

Barry

Stayed 1 night in Aug 2025

10/10 Excellent

kayleigh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
staff were lovley so helpful and very acomodating
Stayed 4 nights in Jul 2025

2/10 Terrible

John

Disliked: Cleanliness, property conditions & facilities, room comfort

Dirty room nice staff

The woman was very nice showing us the room however the room itself was dirty
Stayed 1 night in Jul 2025

8/10 Good

Melissa

Stayed 1 night in Jul 2025

8/10 Good

Olivier

Travelled with family
Liked: Cleanliness, staff & service
Very clean. Could use a bit more storage (hooks and shelves), especially in the bathroom.
Stayed 3 nights in Jun 2025

8/10 Good

Patrick

Liked: Staff & service
Stayed 1 night in Jun 2025

10/10 Excellent

Brooke

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a lovely time, got upgraded and the rooms were lush very clean and big. Would definitely stay again, thank you!
Stayed 1 night in Jun 2025

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

edward

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great place, will recommend to anyone
Stayed 1 night in May 2025