See all properties
Save

Hilton Garden Inn New York/Tribeca

3.0 star property
Hotel with a restaurant, near New York University

Photo gallery for Hilton Garden Inn New York/Tribeca

Daily cooked-to-order breakfast (USD 20 per person)
Exterior
Suite, 1 Bedroom
Suite, 1 Bedroom
Premium bedding, in-room safe, iron/ironing board, free cots/infant beds

Reviews

8.2 out of 10
Very good

Popular amenities

  • Room service
  • Breakfast available
  • Laundry
  • Gym
  • Bar
The current price is AU$319
includes taxes & fees
30 Nov - 1 Dec

Explore the area

View map
39 Avenue of the Americas, New York, NY, 10013
  • Place, Holland Tunnel
    ‪5 min walk‬
  • Place, New York University
    ‪11 min walk‬
  • Place, One World Trade Center
    ‪14 min walk‬
  • Airport, New York, NY (LGA-LaGuardia)
    ‪17 min drive‬

Room options

View all photos for Premium King Room

Premium bedding, in-room safe, iron/ironing board, free cots/infant beds

Premium King Room

  • Sleeps 2

View all photos for Deluxe Room, 1 Queen Bed

Premium bedding, in-room safe, iron/ironing board, free cots/infant beds

Deluxe Room, 1 Queen Bed

Highlights

Air conditioning
Free cots/infant beds
Fridge
HDTV
Premium bedding
Private bathroom
Hairdryer
Shower/bath combination
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
HDTV
Separate bedroom
Premium bedding
Blackout curtains
  • 44 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Premium bedding, in-room safe, iron/ironing board, free cots/infant beds

Room, 1 King Bed, Accessible (Roll-In Shower)

8.6 out of 10
Excellent
(4 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
HDTV
Premium bedding
Private bathroom
Hairdryer
Shower/bath combination
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds (Drinks & Snacks)

Premium bedding, in-room safe, iron/ironing board, free cots/infant beds

Room, 2 Double Beds (Drinks & Snacks)

Highlights

Air conditioning
Free cots/infant beds
Fridge
HDTV
Premium bedding
Private bathroom
Hairdryer
Shower/bath combination
  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (Drinks & Snacks)

Premium bedding, in-room safe, iron/ironing board, free cots/infant beds

Room, 1 King Bed (Drinks & Snacks)

Highlights

Air conditioning
Free cots/infant beds
Fridge
HDTV
Premium bedding
Private bathroom
Hairdryer
Shower/bath combination
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Drinks & Snacks)

Premium bedding, in-room safe, iron/ironing board, free cots/infant beds

Room, 1 King Bed, Accessible (Drinks & Snacks)

8.4 out of 10
Very good
(11 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
HDTV
Premium bedding
Private bathroom
Hairdryer
Shower/bath combination
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Mobility Accessible King Room with Bathtub

Premium bedding, in-room safe, iron/ironing board, free cots/infant beds

Mobility Accessible King Room with Bathtub

  • Sleeps 2

View all photos for Mobility Accessible King Room with Roll In Shower

Premium bedding, in-room safe, iron/ironing board, free cots/infant beds

Mobility Accessible King Room with Roll In Shower

  • Sleeps 2

View all photos for Mobility Accessible Premium King Room with Bathtub

Premium bedding, in-room safe, iron/ironing board, free cots/infant beds

Mobility Accessible Premium King Room with Bathtub

  • Sleeps 2

View all photos for Premium Two Double Room

Premium bedding, in-room safe, iron/ironing board, free cots/infant beds

Premium Two Double Room

  • Sleeps 4

View all photos for Room, 2 Double Beds, Jetted Tub

Premium bedding, in-room safe, iron/ironing board, free cots/infant beds

Room, 2 Double Beds, Jetted Tub

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
HDTV
Premium bedding
Blackout curtains
Jetted bath
Private bathroom
  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, iron/ironing board, free cots/infant beds

Room, 1 King Bed

8.8 out of 10
Excellent
(70 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
HDTV
Premium bedding
Blackout curtains
Designer toiletries
Private bathroom
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility)

Premium bedding, in-room safe, iron/ironing board, free cots/infant beds

Room, 1 King Bed, Accessible, Bathtub (Mobility)

8.6 out of 10
Excellent
(4 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
HDTV
Premium bedding
Blackout curtains
Designer toiletries
Private bathroom
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, iron/ironing board, free cots/infant beds

Room, 1 King Bed

8.0 out of 10
Very good
(12 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
HDTV
Premium bedding
Blackout curtains
Designer toiletries
Private bathroom
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds

Premium bedding, in-room safe, iron/ironing board, free cots/infant beds

Room, 2 Double Beds

8.6 out of 10
Excellent
(28 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
HDTV
Premium bedding
Blackout curtains
Designer toiletries
Private bathroom
  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds

Premium bedding, in-room safe, iron/ironing board, free cots/infant beds

Room, 2 Double Beds

8.0 out of 10
Very good
(50 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
HDTV
Premium bedding
Blackout curtains
Designer toiletries
Private bathroom
  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

King Room

  • Sleeps 2

Deluxe Queen Room

  • Sleeps 2

View all photos for One Bedroom Penthouse Suite

Premium bedding, in-room safe, iron/ironing board, free cots/infant beds

One Bedroom Penthouse Suite

  • Sleeps 2

View all photos for Deluxe King Room with Tribeca View

Premium bedding, in-room safe, iron/ironing board, free cots/infant beds

Deluxe King Room with Tribeca View

  • Sleeps 2

View all photos for Two Double Room with Tribeca View

Premium bedding, in-room safe, iron/ironing board, free cots/infant beds

Two Double Room with Tribeca View

  • Sleeps 4

View all photos for Two Double Room

Premium bedding, in-room safe, iron/ironing board, free cots/infant beds

Two Double Room

  • Sleeps 4

View all photos for Two Double Room with Whirlpool

Premium bedding, in-room safe, iron/ironing board, free cots/infant beds

Two Double Room with Whirlpool

  • Sleeps 4

You may also like

Ad
Reception

Hampton Inn Brooklyn/Downtown

Brooklyn
  • Breakfast included
  • Pet-friendly
  • Free WiFi
  • Air conditioning
4.6 out of 5, Wonderful, 1,556 reviews
The price is AU$312
includes taxes & fees
14 Dec - 15 Dec
Hampton Inn Brooklyn/Downtown

About the area

New York

Hilton Garden Inn New York/Tribeca places you in the centre of New York, within just a 15-minute stroll of popular places like New York University and One World Trade Center. Highlights at this hotel include a restaurant, a bar/lounge and a 24-hour business centre. .The restaurant, Botte Tribeca, serves American cuisine and is open for breakfast. Additionally, you'll find free Wi-Fi in public areas, a gym and laundry facilities. Cooked-to-order breakfast is available daily between 7:00 AM and 11:00 AM. .Attractions within a 20-minute walk of this 3-property class Manhattan hotel include 5th Avenue and Wall Street.

What's nearby

  • Holland Tunnel - 5 min walk - 0.4 km
  • City Winery - 8 min walk - 0.7 km
  • Hudson River Park - 8 min walk - 0.7 km
  • New York University - 11 min walk - 1.0 km
  • One World Trade Center - 14 min walk - 1.2 km

Getting around

  • Canal St. Station (W. Broadway) - 1 min walk
  • New York Christopher St. Station - 18 min walk
  • LaGuardia Airport (LGA) - 38 min drive

Restaurants

  • ‪Nancy Whiskey Pub - ‬1 min walk
  • ‪Pepolino - ‬1 min walk
  • ‪Lucia Pizza Of SoHo - ‬2 min walk
  • ‪Sheraton Tribeca Club Lounge - ‬2 min walk
  • ‪Dunkin' - ‬2 min walk

About this property

Hilton Garden Inn New York/Tribeca

Hotel with a restaurant, near New York University
There's a restaurant on site. You can enjoy a drink at the bar/lounge. There's an onsite 24-hour business centre.

Public spaces have free WiFi and wired Internet. A fitness centre, a vending machine, and concierge services are also featured at Hilton Garden Inn New York/Tribeca.

  • 151 guestrooms or units
  • 6 levels
  • Built in 2006
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Lift
  • Bar or lounge
  • Dining venue
Hilton Garden Inn New York/Tribeca offers 151 accommodations with a safe and coffee/tea makers. Beds feature premium bedding. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This New York hotel provides complimentary wired Internet access. 32-inch LCD televisions come with premium cable channels and pay-per-view films. Additionally, rooms include complimentary newspapers and an iron/ironing board. Housekeeping is offered on a daily basis and change of bedsheets can be requested. Housekeeping is provided on request.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Similar properties

Property amenity
DoubleTree by Hilton New York Downtown
  • Pet-friendly
  • Restaurant
  • Air conditioning
  • Gym
4.1 out of 5, Very good, 3,018 reviews
The price is AU$231
includes taxes & fees
30 Nov - 1 Dec
DoubleTree by Hilton New York Downtown

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95); free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Offsite parking available (USD 75 per night); discounts available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: USD 20 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Botte Tribeca

Things to do

  • Gym

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 6 floors
  • Banquet hall
  • Built in 2006
  • Comprehensive food waste policy
  • Designated smoking areas
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Room service

More

  • Air conditioning (climate-controlled)
  • Energy-saving switches in guestrooms
  • Free weekday newspapers
  • Iron/ironing board
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 1:00 AM
Early check-in subject to availability
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 45.90
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately USD 20 per person
  • Fee for in-room wireless Internet: USD 9.95 (rates may vary)
  • Off site parking fee: USD 75.00 per night (0.4 mi away)
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out fee: USD 45.90 (subject to availability)
  • Service fee: USD 10.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay and debit cards. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Hotel Tribeca
Hilton Garden Inn Tribeca
Tribeca Hilton Garden Inn
Hilton Garden Inn New York/Tribeca Hotel New York City
Hilton Garden Inn Tribeca Hotel
Hilton Garden Inn Hotel
Hilton Garden Inn
Hilton York Tribeca York
Hilton Garden Inn Tribeca
Hilton Garden Inn New York/Tribeca Hotel
Hilton Garden Inn New York/Tribeca New York
Hilton Garden Inn New York/Tribeca Hotel New York

Frequently asked questions

What is the cancellation policy at Hilton Garden Inn New York/Tribeca?

Hilton Garden Inn New York/Tribeca offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hilton Garden Inn New York/Tribeca?

As of 29 Nov 2025, prices found for a 1-night stay for 2 adults at Hilton Garden Inn New York/Tribeca on 30 Nov 2025 start from AU$318.90, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Hilton Garden Inn New York/Tribeca?

The closest beach to Hilton Garden Inn New York/Tribeca is Coney Island Beach (16.7 km).

What makes Hilton Garden Inn New York/Tribeca a romantic place to stay?

A lounge bar, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at Hilton Garden Inn New York/Tribeca.

Is Hilton Garden Inn New York/Tribeca family-friendly?

You bet! With amenities such as laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Hilton Garden Inn New York/Tribeca is a hit with families.

Does Hilton Garden Inn New York/Tribeca serve breakfast?

You bet, cooked-to-order brekkie is served daily from 7:00 AM to 11:00 AM.

Is there a free airport shuttle available at Hilton Garden Inn New York/Tribeca?

No, Hilton Garden Inn New York/Tribeca does not offer an airport shuttle service.

Is there a bar or restaurant at Hilton Garden Inn New York/Tribeca?

Yep, they've got a lounge bar and an onsite restaurant that serves American cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Hilton Garden Inn New York/Tribeca?

Check-in begins at 3 PM. Check-out time is noon.

Hilton Garden Inn New York/Tribeca Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 516 out of 1014 reviews
Rating 8 - Good. 234 out of 1014 reviews
Rating 6 - Okay. 149 out of 1014 reviews
Rating 4 - Poor. 65 out of 1014 reviews
Rating 2 - Terrible. 50 out of 1014 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

SAMANTHA

Travelled with partner
Liked: Cleanliness, staff & service, amenities
solo había un elevador
Stayed 3 nights in Aug 2025

10/10 Excellent

Matthew Fred

Stayed 4 nights in Aug 2025

10/10 Excellent

Noel

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 3 nights in Aug 2025

6/10 Okay

kim

Liked: Cleanliness
A few issues with this property - our TV could not receive multiple channels for our 4 day stay - staff attempted to help but no luck. Also lots of street noise from traffic etc. Otherwise it was fine.
Stayed 4 nights in Aug 2025

4/10 Poor

Tanuja

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities
There is layers of dust on table and lamp , in spite of letting the front desk know they did nothing . When I first came in and used bathroom it was not flushing . They just didn’t care
Stayed 3 nights in Aug 2025

8/10 Good

sun

Stayed 1 night in Aug 2025

8/10 Good

Angela

Liked: Cleanliness
Stayed 3 nights in Aug 2025

10/10 Excellent

Ero

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My go-to spot when I visit nyc!
Stayed 3 nights in May 2025

6/10 Okay

Ciny

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
The location and property was good. Having only one working elevator which also sometimes got stuck was quite an inconvenience. We had to climb the stairs multiple times during our stay after waiting for more than 5 minutes for the elevator.
Stayed 4 nights in Aug 2025

8/10 Good

Katarzyna

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Looved my stay, amazing location, great room and friendly staff. Would recommend.
Stayed 6 nights in Aug 2025

8/10 Good

David, Rancho Santa Margarita

Liked: Cleanliness, staff & service
Stayed 4 nights in Aug 2025

8/10 Good

David

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Reasonably priced, efficient, decent place in Tribeca. ACE stop right in front of the hotel--use the Beach St. exit by the NYPD station underground. Went for breakfast at Botte, the hotel restaurant, and they were open, but there was no service, no FOH staff, so we left and went to Caffe Bene around the corner. Room cleaning a bit haphazard. Had to request coffee supplies and once we only got decaf.
Stayed 5 nights in Aug 2025

6/10 Okay

Monique

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Tribeca 2025 August 17/18

The choices for the included breakfast was too limited.
Stayed 1 night in Aug 2025

4/10 Poor

Crystal

Travelled with family and small children
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Front desk agent at check in (female) was not professional or polite. Only one elevator was working. Restaurant was not open. WiFi was spotty and did not connect well. Housekeeping staff was friendly and rooms were spacious and clean.
Stayed 3 nights in Aug 2025

10/10 Excellent

Jayden

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was great, staff is wonderful. Only one working elevator which is the only thing that sucks. Still an amazing hotel would recommend!
Stayed 3 nights in Aug 2025

10/10 Excellent

Manuel J, Santo Domingo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay. Hotel is conveniently located, metro station up front. Rooms are on the small side but are clean. Hotel has good service. Would recommend it without a doubt.
Stayed 6 nights in Aug 2025

4/10 Poor

Maura

Travelled with family and small children
Liked: Amenities
Disliked: Cleanliness, staff & service
2 children 2 adults we received 2 wash clothes 2 hand towels and 2 bath towels. Had to ask for more towels. Day 3 housekeeping finally comes at 5pm when kuds were napping and we were getting ready to go out so asked they come back in an hour but they didnt. Told front desk needed fresh towels, out of toilet paper, and needed trash taken out. Asked to please send housekeeping at a reasonable time and they said I would need to remind in morning. The beds were made when came back but sheets not changed and bathroom was barely cleaned, mirror was filthy. Only one elevator worked the entire time there. Staff not friendly at all. I was so very disappointed in Hilton hotel for the first time. Not sure I will stay at another Hilton.
Stayed 6 nights in Aug 2025

10/10 Excellent

Oleg

Liked: Cleanliness, staff & service, property conditions & facilities
Great neighborhood.
Stayed 3 nights in Aug 2025

10/10 Excellent

Glenn

Liked: Cleanliness, staff & service, property conditions & facilities
Centrally located
Stayed 5 nights in Aug 2025

8/10 Good

Naomi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location and cute hotel!!

Beds were a little uncomfortable, but did the job. Location was great for food, pizza nearby was the best we had while in the city. Easy to walk to Chinatown and Little Italy. Super close acceas to subways. One elevator was down, which made waiting feel long.
Stayed 3 nights in Jul 2025

10/10 Excellent

Jennifer

Stayed 2 nights in Aug 2025

8/10 Good

Kevin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

8/10 Good

Madison

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Adam, Pasadena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jul 2025

6/10 Okay

Thomas

Liked: Cleanliness
Disliked: Amenities
Management is hapless. Before coming I wrote through Expedia where I booked asking for details on parking. No response. After checking in I received a message asking for my feedback. I indicated I wanted to complain. The elevator was out and I wanted to complain among other things. I was told the manager would call me. That never happened. They wrote asking for a phone number so the manager could call. But no call was received. The repairs on the elevator continued for five nights of our stay. By day two there was oil smell coming from the elevator filling the lobby and corridors. All in all, the management is poor.
Stayed 5 nights in Jul 2025