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Heritage Hotel

2.5 star property

Photo gallery for Heritage Hotel

Front of property
Lobby lounge
In-room safe, desk, blackout curtains, iron/ironing board
Reception
Fitness facility

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Business services
  • 24/7 front desk
The current price is AU$211
includes taxes & fees
1 Mar - 2 Mar

Explore the area

View map
18 West 25th Street, New York, NY, 10010
  • Place, 5th Avenue
    ‪1 min walk‬
  • Place, Madison Square Park
    ‪2 min walk‬
  • Place, Empire State Building
    ‪8 min walk‬
  • Airport, New York, NY (JFK-John F. Kennedy Intl.)
    ‪54 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

7.8 out of 10
Good
(135 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds, Non Smoking

Standard Room, 2 Single Beds, Non Smoking

Standard Room, 2 Single Beds, Non Smoking

8.4 out of 10
Very good
(39 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 3 Single Beds, Non Smoking

Standard Room, 3 Single Beds, Non Smoking

Standard Room, 3 Single Beds, Non Smoking

8.2 out of 10
Very good
(15 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds

View all photos for Standard Room, 2 Full Beds, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 2 Full Beds, Non Smoking

7.4 out of 10
Good
(25 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Full Beds, Sofa, Non Smoking

Standard Room, 2 Full Beds, Sofa, Non Smoking

Standard Room, 2 Full Beds, Sofa, Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Suite

In-room safe, desk, blackout curtains, iron/ironing board

Family Suite

8.8 out of 10
Excellent
(16 reviews)
  • 32 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Petite Room, 2 Double Beds, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Petite Room, 2 Double Beds, Non Smoking

7.2 out of 10
Good
(25 reviews)
  • 19 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for 1 King Bed, Empire State Building View

In-room safe, desk, blackout curtains, iron/ironing board

1 King Bed, Empire State Building View

8.4 out of 10
Very good
(17 reviews)
  • City view
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

New York

Heritage Hotel places you in the centre of New York, within a short 5-minute stroll of Madison Square Park and Flatiron Building. Highlights at this hotel include a 24-hour gym and a 24-hour business centre. .This business-friendly hotel offers free WiFi in public areas and a fitness centre, and has concierge services. Additionally, you'll find a 24-hour front desk, a computer station and multilingual staff. .Sights within a 15-minute walk of this Manhattan hotel include Empire State Building and Madison Square Garden.

What's nearby

  • 5th Avenue - 1 min walk - 0.0 km
  • Madison Square Park - 2 min walk - 0.2 km
  • Flatiron Building - 3 min walk - 0.3 km
  • Empire State Building - 8 min walk - 0.7 km
  • Madison Square Garden - 11 min walk - 1.0 km

Getting around

  • 23 St. Station (5th Av.) - 3 min walk
  • New York 23rd St. Station - 4 min walk
  • John F. Kennedy International Airport (JFK) - 58 min drive

Restaurants

  • ‪Maman - ‬1 min walk
  • ‪La Compagnie Wine Bar Flatiron - ‬3 min walk
  • ‪All’antico Vinaio - ‬2 min walk
  • ‪Mama Mezze - ‬1 min walk
  • ‪Hill Country Barbecue Market - ‬4 min walk

About this property

Heritage Hotel

A computer station is on site, and both WiFi and wired Internet are free in public spaces. You'll find a 24-hour business centre on site. A 24-hour fitness centre, a vending machine, and multilingual staff are also featured at the business-friendly Heritage Hotel.
  • 111 guestrooms or units
  • 11 levels
  • Business centre (24 hours)
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Television in lobby
  • ATM
  • Lift
Heritage Hotel offers 111 accommodations with a safe and a hairdryer. Televisions come with premium satellite channels. Bathrooms include baths or showers.

This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request.

Similar properties

Exterior detail
The Hotel @ Fifth Avenue
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.1 out of 5, Very good, 1,918 reviews
The price is AU$198
includes taxes & fees
1 Mar - 2 Mar
The Hotel @ Fifth Avenue

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Offsite parking; discounts available

Things to do

  • 24-hour gym
  • TV in common areas

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping on request
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance

More

  • 11 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 37-inch TV with premium satellite channels

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 6:30 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 200 will be collected before check-in.

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Guests must contact this property in advance to reserve cots/infant beds. This property accepts Visa, Mastercard, Discover, Diners Club and JCB International. Cash is not accepted. 
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • Up to 2 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Heritage Hotel New York
Heritage Hotel Hotel
Heritage Hotel New York
Heritage Hotel Hotel New York

Frequently asked questions

What is the cancellation policy at Heritage Hotel?

Heritage Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Heritage Hotel?

As of 26 Feb 2026, prices found for a 1-night stay for 2 adults at Heritage Hotel on 1 Mar 2026 start from 211.09, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Heritage Hotel?

The closest beach to Heritage Hotel is Coney Island Beach (19.2 km).

Is there a free airport shuttle available at Heritage Hotel?

No, Heritage Hotel does not offer an airport shuttle service.

What time are check-in & check-out at Heritage Hotel?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Heritage Hotel?

No, only service animals are allowed.

Heritage Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 745 out of 1706 reviews
Rating 8 - Good. 527 out of 1706 reviews
Rating 6 - Okay. 250 out of 1706 reviews
Rating 4 - Poor. 88 out of 1706 reviews
Rating 2 - Terrible. 96 out of 1706 reviews

8.2/10

Cleanliness

8.8/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

Reviews

8/10 Good

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was good
Stayed 1 night in Nov 2025

10/10 Excellent

Rose

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff very courteous and friendly. Room well clean, easy check in and check out process.
Stayed 1 night in Nov 2025

2/10 Terrible

Richard

Stayed 2 nights in Nov 2025

6/10 Okay

Lambrini

Staff courteous. Room was clean
Stayed 1 night in Nov 2025

10/10 Excellent

John, Bellevue

Liked: Cleanliness, amenities, property conditions & facilities
Clean, good location. I enjoyed my stay.
Stayed 5 nights in Nov 2025

10/10 Excellent

Christiane

Liked: Cleanliness, amenities, property conditions & facilities
The room was great and the staff are very helpimg
Stayed 1 night in Nov 2025

6/10 Okay

Alejandra

Stayed 1 night in Nov 2025

6/10 Okay

Sharon

The AC unit in the window was very loud
Stayed 1 night in Sep 2025

2/10 Terrible

Nicholas

Business traveller, Travelled with group
Disliked: Cleanliness, staff & service, amenities
Treated me as if I was going through TSA made me feel so uncomfortable, it was horrible I didn’t stay there and decided to get a different place and when I went up to the room there was signs of stuff broken and a horrible clean up job. It smelled so bad I just decided to stay elsewhere.
Stayed 2 nights in Nov 2025

8/10 Good

Herberth Estuardo

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
el personal
Stayed 4 nights in Nov 2025

8/10 Good

william

Liked: Staff & service
Central location, helpful staff.
Stayed 3 nights in Nov 2025

6/10 Okay

Jalisa

Travelled with group
Liked: Staff & service
Disliked: Amenities
The heating in the room was very annoying, it would either get super hot with dry heat or cold. We couldn’t find a neutral. Also booked the family room. It was quite annoying to only have one bathroom. The location was convenient. The front desk were pretty friendly overall. Probably would not stay here again, but it wasn’t terrible.
Stayed 2 nights in Nov 2025

6/10 Okay

Raymond

Stayed 1 night in Nov 2025

8/10 Good

Yaritza

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean. Small but enough space. Garbage pickup interrupted sleep from 7-8am but otherwise, very nice place!!
Stayed 1 night in Nov 2025

6/10 Okay

Brittany

Business traveller
Liked: Staff & service
Disliked: Amenities
Hotel was ok, not awful but not good. Very old but moderately clean. Biggest complaint was the old heat/AC unit was SO incredibly loud, I had to turn the heat off and just be cold all night or else I couldn’t go to sleep.
Stayed 1 night in Nov 2025

2/10 Terrible

Corey

Disliked: Cleanliness, property conditions & facilities
I didn’t stay in the room or the hotel. My room smelled very bad. It was heavily orderized to mask whatever smell that was in there. I went to from the desk to explain and ask for another room. They didn’t have any other rooms. I took my bags, went to my dinner meeting. I tired to find another option but had to stay at a family members house out in NJ - all other NYC area hotels were sold out or profoundly expensive
Stayed 1 night in Nov 2025

8/10 Good

Suwanna

Stayed 2 nights in Nov 2025

6/10 Okay

Anisa

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
No room cleaning during our Fri-Sun stay, which was surprising
Stayed 2 nights in Nov 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
a
Stayed 1 night in Nov 2025

10/10 Excellent

Jasmine

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean, the heater worked well and we had a nice view of the Eiffel Tower! Centrally located. Will be staying here again.
Stayed 1 night in Nov 2025

10/10 Excellent

Jaroslaw

Stayed 4 nights in Nov 2025

10/10 Excellent

Edward Thomas

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location, front desk was helpful. They even have a baggage storage service. Would recommend this hotel for a stay in New York
Stayed 4 nights in Nov 2025

8/10 Good

Alberto

Travelled with partner
Liked: Cleanliness, property conditions & facilities
A/C is comfortable. Staff is ok, miscommunication regarding making the room, guest should have been alerted that they need to tell guest services that room need to made instead of sign outside room.
Stayed 5 nights in Nov 2025

8/10 Good

Deanna

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location! My daughter and I stayed four nights. The location of the hotel was fantastic for getting to the subway, shopping and food. I felt safe staying here & was able to be out late with no issues. This was a no frills kind of place. We requested an extra blanket & the room continently had a mini fridge. The room & bathroom were clean and cozy. The bed was comfortable. The only complaints I would have is the beds roll around on the floor and do not stay put and the neighboring room’s door closed very loudly.
Stayed 4 nights in Nov 2025

10/10 Excellent

joann, VENTURA

Liked: Cleanliness, amenities, property conditions & facilities
Very large room for NY hotel. Had an amazing view of Empire State. Good location. Had coffee pot, small refrigerator, plenty of room for luggage. Would stay again!
Stayed 3 nights in Nov 2025