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Heritage Hotel

Property class: 2.5

Photo gallery for Heritage Hotel

Front of property
Fitness facility
Reception
In-room safe, desk, blackout curtains, iron/ironing board
Lobby lounge

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Business services
  • 24/7 front desk

Explore the area

View map
18 West 25th Street, New York, NY, 10010
  • Place, 5th Avenue
    ‪1 min walk‬
  • Place, Madison Square Park
    ‪2 min walk‬
  • Place, Empire State Building
    ‪8 min walk‬
  • Airport, New York, NY (JFK-John F. Kennedy Intl.)
    ‪54 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

7.8 out of 10
Good
(135 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds, Non Smoking

Standard Room, 2 Single Beds, Non Smoking

Standard Room, 2 Single Beds, Non Smoking

8.2 out of 10
Very good
(41 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 3 Single Beds, Non Smoking

Standard Room, 3 Single Beds, Non Smoking

Standard Room, 3 Single Beds, Non Smoking

8.2 out of 10
Very good
(15 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds

View all photos for Standard Room, 2 Full Beds, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 2 Full Beds, Non Smoking

7.4 out of 10
Good
(25 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Full Beds, Sofa, Non Smoking

Standard Room, 2 Full Beds, Sofa, Non Smoking

Standard Room, 2 Full Beds, Sofa, Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Suite

In-room safe, desk, blackout curtains, iron/ironing board

Family Suite

8.8 out of 10
Excellent
(16 reviews)
  • 32 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Petite Room, 2 Double Beds, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Petite Room, 2 Double Beds, Non Smoking

7.4 out of 10
Good
(27 reviews)
  • 19 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for 1 King Bed, Empire State Building View

In-room safe, desk, blackout curtains, iron/ironing board

1 King Bed, Empire State Building View

8.4 out of 10
Very good
(17 reviews)
  • City view
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

New York

Heritage Hotel places you in the centre of New York, within a short 5-minute stroll of Madison Square Park and Flatiron Building. Highlights at this hotel include a 24-hour gym and a 24-hour business centre. .This business-friendly hotel offers free WiFi in public areas and a fitness centre, and has concierge services. Additionally, you'll find a 24-hour front desk, a computer station and multilingual staff. .Sights within a 15-minute walk of this Manhattan hotel include Empire State Building and Madison Square Garden.

What's nearby

  • 5th Avenue - 1 min walk - 0.0 km
  • Madison Square Park - 2 min walk - 0.2 km
  • Flatiron Building - 3 min walk - 0.3 km
  • Empire State Building - 8 min walk - 0.7 km
  • Madison Square Garden - 11 min walk - 1.0 km

Getting around

  • 23 St. Station (5th Av.) - 3 min walk
  • New York 23rd St. Station - 4 min walk
  • John F. Kennedy International Airport (JFK) - 58 min drive

Restaurants

  • ‪Maman - ‬1 min walk
  • ‪La Compagnie Wine Bar Flatiron - ‬3 min walk
  • ‪Mama Mezze - ‬1 min walk
  • ‪Hill Country Barbecue Market - ‬4 min walk
  • ‪Tacombi - ‬4 min walk

About this property

Heritage Hotel

A computer station is on site, and both WiFi and wired Internet are free in public spaces. You'll find a 24-hour business centre on site. A 24-hour fitness centre, a vending machine, and multilingual staff are also featured at the business-friendly Heritage Hotel.

This New York hotel is smoke free.

  • 111 guestrooms or units
  • 11 levels
  • Business centre (24 hours)
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Television in lobby
  • ATM
  • Lift
  • No smoking on site
Heritage Hotel offers 111 accommodations with a safe and a hairdryer. Televisions come with premium satellite channels. Bathrooms include baths or showers.

This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request.

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  • Free Wi-Fi
  • Air-conditioning
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The price is AU$175
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Offsite parking; discounts available

Things to do

  • 24-hour gym
  • TV in common areas

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping on request
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance

More

  • 11 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 37-inch TV with premium satellite channels

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 6:30 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 200 will be collected before check-in.

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Guests must contact this property in advance to reserve cots/infant beds. This property accepts Visa, Mastercard, Discover, Diners Club and JCB International. Cash is not accepted. 
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • Up to 2 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Heritage Hotel New York
Heritage Hotel Hotel
Heritage Hotel New York
Heritage Hotel Hotel New York

Frequently asked questions

What is the cancellation policy at Heritage Hotel?

Heritage Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Heritage Hotel?

As of 14 Apr 2026, prices found for a 1-night stay for 2 adults at Heritage Hotel on 19 Apr 2026 start from AU$266, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Heritage Hotel?

The closest beach to Heritage Hotel is Coney Island Beach (19.2 km).

Is there a free airport shuttle available at Heritage Hotel?

No, Heritage Hotel does not offer an airport shuttle service.

What time are check-in & check-out at Heritage Hotel?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Heritage Hotel?

No, only service animals are allowed.

Heritage Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 764 out of 1748 reviews
Rating 8 - Good. 539 out of 1748 reviews
Rating 6 - Okay. 257 out of 1748 reviews
Rating 4 - Poor. 88 out of 1748 reviews
Rating 2 - Terrible. 100 out of 1748 reviews

8.0/10

Cleanliness

8.8/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, amenities
The location is perfect. The room was quite and good. The staff was very welcoming. The small gym was ok.
Stayed 6 nights in Jan 2026

10/10 Excellent

Russell

Stayed 4 nights in Dec 2025

8/10 Good

Alberto

Liked: Cleanliness, staff & service, amenities
had a great stay. staff was amazing & the area was very convenient & perfect to see everything
Stayed 3 nights in Jan 2026

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2026

10/10 Excellent

Michelle

Stayed 1 night in Jan 2026

8/10 Good

Shelby

Travelled with family, Travelled with partner
Liked: Amenities, property conditions & facilities
Overall our stay was good! Not tons of outside noise, great location close to lots of popular sites to see, and good food. All staff were very nice and helpful!! They’ll store your luggage in a locked room if you arrive before check in time which was great! The room wasn’t insanely clean and felt a little run down. There was hair in the bathtub and some stains on the sheets.This is the only reason i would give it 4 stars.
Stayed 3 nights in Jan 2026

10/10 Excellent

Blessy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
My family and I enjoyed staying here and the staff was really nice to us and helpful!
Stayed 1 night in Jan 2026

10/10 Excellent

Trent

Liked: Cleanliness, property conditions & facilities
Was a good priced place to stay in Manhattan, space is a premium so expect small room, we were only there to sleep otherwise we were out seeing New York City........
Stayed 7 nights in Dec 2025

10/10 Excellent

Josie

Stayed 2 nights in Jan 2026

8/10 Good

Viviana

Travelled with family
Liked: Cleanliness, property conditions & facilities
Excelente atención del personal; Muy bien la limpieza.
Stayed 10 nights in Dec 2025

10/10 Excellent

Patrick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly. The hotel is in a good area with plenty of shops within walkable distance.
Stayed 1 night in Dec 2025

8/10 Good

CAROLINA

Travelled with family
The location was great. The staff was courteous and friendly. The room was clean but needed more dusting underneath the beds.
Stayed 6 nights in Dec 2025

10/10 Excellent

Jennifer

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Nice place, in the middle of everything we wanted to do so was very convenient. We stayed Christmas week and the room had a heater and never felt cold. Friendly and helpful staff as well. Enjoyed my stay and would book here again.
Stayed 3 nights in Dec 2025

10/10 Excellent

Georgette

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was amazing, always helpful, room was clean. We got the petite room and it was enough for two adults and a teenager. A bit tight but we were only in the room for sleep. We will definitely stay again. Not far from the subway to get to where we needed to be. Great place!
Stayed 11 nights in Dec 2025

6/10 Okay

Mary

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Location is great. Very bare bones hotel much like a youth hostel. Everything was fine but not great. Bathroom was TINY and sinked drained slowly. Elevators were slow. If you are looking for any amenities I would look elsewhere. Staff was super nice.
Stayed 2 nights in Jan 2026

10/10 Excellent

Melinda

Stayed 4 nights in Jan 2026

8/10 Good

Hannah

Liked: Cleanliness, staff & service, amenities
Location is excellent - right near the Flatiron building and a well connected subway station. Lots of shops, restaurants and amenities near the hotel and very convenient. Staff friendly and helpful. Room could’ve been slightly cleaner however the cleaning can be requested, and the beds are super comfortable. The heating system in the room is great as well and the shower is lovely and warm. Overall, I would stay here again and was very affordable for the time of year, providing an excellent experience for us.
Stayed 4 nights in Dec 2025

10/10 Excellent

Ruby Raelene

Staff is so nice and accommodating!! Worth the money!
Stayed 4 nights in Dec 2025

10/10 Excellent

Jennifer

Stayed 3 nights in Dec 2025

10/10 Excellent

Isabel Cristina Brito

Stayed 4 nights in Dec 2025

8/10 Good

gustavo

Travelled with family
Liked: Cleanliness, staff & service, amenities
Best localization
Stayed 6 nights in Dec 2025

6/10 Okay

Erin

Travelled with family
Disliked: Cleanliness
The hotel was conveniently located for us. It wasn’t the cleanest but it was ok. The refrigerator didn’t work and it was a little cold in the room.
Stayed 1 night in Dec 2025

6/10 Okay

Jennifer

Stayed 3 nights in Dec 2025

8/10 Good

John

Stayed 1 night in Dec 2025

10/10 Excellent

Charles

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The only minor complaint is not a lot of water pressure
Stayed 2 nights in Dec 2025