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Heritage Hotel

2.5 star property
Hotel with a 24-hour fitness centre, steps from Madison Square Park

Photo gallery for Heritage Hotel

Two single beds with matching headboards and footboards, a nightstand with a lamp, and a large window with curtains.
Welcome to our reception area, featuring a sleek reception desk, pendant lights, and a clock on the wall.
Cozy retreat with a sofa, flat-screen TV, and compact kitchenette.
Experience the charm of this classic hotel, set amidst a bustling urban scene with a café and event space on site.
Relax in our inviting lobby, featuring a seating area, reception desk, and stunning city views.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Gym
  • 24/7 front desk
  • Free WiFi
  • Air conditioning
  • Business services
The current price is AU$242
includes taxes & fees
13 July - 14 July

Explore the area

Map
18 West 25th Street, New York, NY, 10010
  • Empire State Building
    ‪8 min walk‬
  • Madison Square Garden
    ‪11 min walk‬
  • Times Square
    ‪19 min walk‬
  • New York, NY (JFK-John F. Kennedy Intl.)
    ‪25 min drive‬

Room options

View all photos for 1 King Bed, Empire State Building View

1 King Bed, Empire State Building View

1 King Bed, Empire State Building View

8.4 out of 10
Very good
(14 reviews)

Highlights

Air conditioning
Free cots/infant beds
TV
Blackout curtains
Hairdryer
Private bathroom
Satellite channels
In-room safe
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds, Non Smoking

Standard Room, 2 Single Beds, Non Smoking

Standard Room, 2 Single Beds, Non Smoking

8.2 out of 10
Very good
(35 reviews)

Highlights

Air conditioning
TV
Blackout curtains
Hairdryer
Private bathroom
Satellite channels
In-room safe
Desk
  • 19 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 2 Full Beds, Sofa, Non Smoking

Standard Room, 2 Full Beds, Sofa, Non Smoking

Standard Room, 2 Full Beds, Sofa, Non Smoking

8.8 out of 10
Excellent
(3 reviews)

Highlights

Air conditioning
Free cots/infant beds
TV
Blackout curtains
Hairdryer
Private bathroom
Satellite channels
In-room safe
  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Suite

Family Suite

Family Suite

8.8 out of 10
Excellent
(13 reviews)

Highlights

Air conditioning
Free cots/infant beds
TV
2 bedrooms
Blackout curtains
Hairdryer
Private bathroom
Satellite channels
  • 32 sq m
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Standard Room, 2 Full Beds, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 2 Full Beds, Non Smoking

7.2 out of 10
Good
(19 reviews)

Highlights

Air conditioning
TV
Blackout curtains
Hairdryer
Private bathroom
Satellite channels
In-room safe
Desk
  • 20 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Petite Room, 2 Double Beds, Non Smoking

Petite Room, 2 Double Beds, Non Smoking

Petite Room, 2 Double Beds, Non Smoking

7.2 out of 10
Good
(25 reviews)

Highlights

Air conditioning
TV
Blackout curtains
Hairdryer
Private bathroom
Satellite channels
In-room safe
Desk
  • 19 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

7.8 out of 10
Good
(125 reviews)

Highlights

Air conditioning
Free cots/infant beds
TV
Blackout curtains
Hairdryer
Private bathroom
Satellite channels
In-room safe
  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 3 Single Beds, Non Smoking

Standard Room, 3 Single Beds, Non Smoking

Standard Room, 3 Single Beds, Non Smoking

8.0 out of 10
Very good
(13 reviews)

Highlights

Air conditioning
TV
Blackout curtains
Hairdryer
Private bathroom
Satellite channels
In-room safe
Desk
  • 20 sq m
  • Sleeps 3
  • 3 Single Beds

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4.4 out of 5, Excellent, 1,654 reviews
The price is AU$472
includes taxes & fees
13 July - 14 July
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About the area

New York

Heritage Hotel places you in the centre of New York, within a short 5-minute stroll of Madison Square Park and Flatiron Building. Highlights at this hotel include a 24-hour gym and a 24-hour business centre. .This business-friendly hotel offers free WiFi in public areas and a fitness centre, and has concierge services. Additionally, you'll find a 24-hour front desk, a computer station and multilingual staff. .Sights within a 15-minute walk of this Manhattan hotel include Empire State Building and Madison Square Garden.

What's nearby

  • Madison Square Park - 2 min walk - 0.2 km
  • Empire State Building - 8 min walk - 0.7 km
  • Madison Square Garden - 11 min walk - 1.0 km
  • Times Square - 19 min walk - 1.6 km
  • Rockefeller Center - 3 min drive - 2.1 km

Getting around

  • 23 St. Station (5th Av.) - 3 min walk
  • New York 23rd St. Station - 4 min walk
  • John F. Kennedy International Airport (JFK) - 52 min drive

Restaurants

  • ‪La Pecora Bianca NoMad - ‬2 min walk
  • ‪Vin sur Vingt Nomad - ‬2 min walk
  • ‪La Pizza La Pasta - Eataly Nyc Flatiron - ‬3 min walk
  • ‪Hill Country Barbecue Market - ‬4 min walk
  • ‪Tacombi - ‬4 min walk

About this property

Heritage Hotel

Hotel with a 24-hour fitness centre, steps from Madison Square Park
A computer station is on site, and both WiFi and wired Internet are free in public spaces. You'll find a 24-hour business centre on site. A 24-hour fitness centre, a vending machine, and multilingual staff are also featured at the business-friendly Heritage Hotel.

This New York hotel is smoke free.

  • 111 guestrooms or units
  • 11 levels
  • Business centre (24 hours)
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Television in lobby
  • ATM
  • Lift
  • No smoking on site
Heritage Hotel offers 111 accommodations with a safe and a hairdryer. Televisions come with premium satellite channels. Bathrooms include baths or showers.

This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request.

Languages

Chinese (Mandarin), English, German, Hindi, Spanish

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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Offsite parking; discounts available

Things to do

  • 24-hour gym
  • TV in common areas

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance

More

  • 11 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 37-inch TV with premium satellite channels

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 6:30 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 200 will be collected before check-in.

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Guests must contact this property in advance to reserve cots/infant beds. This property accepts Visa, Mastercard, Discover, Diners Club and JCB International. Cash is not accepted. 
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • Up to 2 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Heritage Hotel New York
Heritage Hotel Hotel
Heritage Hotel New York
Heritage Hotel Hotel New York

Frequently asked questions

What is the cancellation policy at Heritage Hotel?

Heritage Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Heritage Hotel?

As of 12 July 2025, prices found for a 1-night stay for 2 adults at Heritage Hotel on 13 July 2025 start from AU$241.54, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Heritage Hotel?

The closest beach to Heritage Hotel is Coney Island Beach (19.2 km).

Is there a free airport shuttle available at Heritage Hotel?

No, Heritage Hotel does not offer an airport shuttle service.

What time are check-in & check-out at Heritage Hotel?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Heritage Hotel?

No, only service animals are allowed.

Heritage Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 653 out of 1546 reviews
Rating 8 - Good. 481 out of 1546 reviews
Rating 6 - Okay. 241 out of 1546 reviews
Rating 4 - Poor. 82 out of 1546 reviews
Rating 2 - Terrible. 89 out of 1546 reviews

8.0/10

Cleanliness

8.8/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

4/10 Poor

Chiera

Travelled with family
The place is very over price . Room very small , we could not even open the window to get some fresh air . Need a very good refresh . Overall I think for the price we paid per night definitely could stay in a better place and with breakfast .🙁
Stayed 4 nights in Jun 2025

10/10 Excellent

Julie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good property in a great location with very helpful staff.
Stayed 2 nights in May 2025

4/10 Poor

David

Disliked: Property conditions & facilities
Because the reservation was in my husbands name they would not let me check in until my husband was able to call hotels.com.
Stayed 1 night in Apr 2025

6/10 Okay

Andrea

Liked: Cleanliness, staff & service
The check-in staff extremely good
Stayed 1 night in Apr 2025

10/10 Excellent

Roy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Plenty of room for a Manhattan hotel room.
Stayed 1 night in Apr 2025

10/10 Excellent

Terry

Stayed 2 nights in Dec 2024

10/10 Excellent

Terry

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the Heritage Hotel because it's close to places I like to go to and it's pretty quiet compared to some other hotels in the city. Staff is always friendly and helpful also.
Stayed 1 night in Apr 2025

8/10 Good

Lisa

Travelled with partner
Liked: Cleanliness, staff & service
Good location at a reasonable price. Happy with the 4 nights that we spent here. Friendly, helpful staff. Great coffee shop, Maman next door for breakfast.
Stayed 4 nights in Apr 2025

8/10 Good

christine

Liked: Cleanliness, property conditions & facilities

Hôtel modeste mais confortable.

Héritage hôtel est un hôtel modeste mais très bien situé entre la 5eme et la 6eme avenue tout près de Broadway. Un quartier très vivant et agréable. La chambre 904 est spacieuse, propre mais très simple : un lit confortable et un élément en bois avec une petite penderie, tiroirs. Une vue dégagée sur l’Empire State Building. Elle donne sur la rue qui est relativement calme la nuit. Seul point négatif : une mauvaise odeur persistante dans la salle de bain.
Stayed 3 nights in Apr 2025

6/10 Okay

Juliette

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

2/10 Terrible

JEFFERSON

Travelled with family
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

4/10 Poor

Michael

Disliked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Feb 2025

10/10 Excellent

Teresa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Mar 2025

8/10 Good

Harry

Liked: Cleanliness, staff & service
Inexpensive compared to other locations when booking. Room was very small but clean and adequate for the occasion.
Stayed 1 night in Apr 2025

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very nice and accommodating. Room was clean but a little small but that is to be expected in New York with an older building. Would stay again
Stayed 3 nights in Apr 2025

6/10 Okay

Paul

Liked: Cleanliness, staff & service, property conditions & facilities

Lack luster at best

It was all right. Compared to other places in Manhattan, this plus was pretty cost efficient. However, the room is still tiny, and the walls are paper thin. If your looking for privacy, youll wont find it here. Your basically getting a bed inside a square box. Also for some reason the staff would stare at me with a weird look everytime i would enter the lobby or exit. Maybe its a new york thing? Either way, dont bother, if you can afford it, stay somewhere else. If not, stay outside of Manhattan and just come into the city to see anything. My experience wasnt horrible, but lack luster at best. Lets just say i stayed at a hotel on the beach, with a perfect view, and it was not only breathtaking, but way cheaper. Dont waste your money, unless you dont really care.
Stayed 2 nights in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Verified traveller

Business traveller
Liked: Room comfort
The front desk man on the first night was rude and insensible. He did not even allow me to wait at the small waiting area to wait for my room to be ready. However, when I came back there was a different lady who was very friendly and the waiting g area was full…and it was like 2 hrs before check in
Stayed 4 nights in Mar 2025

10/10 Excellent

Whitni

Liked: Cleanliness, staff & service, property conditions & facilities
The Staff was amazing. Made us feel very welcome and helped with anything we needed.
Stayed 2 nights in Apr 2025

2/10 Terrible

Christopher

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awful, awful, awful.

The worst. Stay anywhere else. The room they gave me looked nothing like the photos online at Hotels.com. It was cramped with no dresser or even a closet. The bathroom barely fit a shower. When I complained they refused to refund I ended up going to a different hotel. Stay away. It’s awful, they don’t care.
Stayed 1 night in Apr 2025

8/10 Good

Andrea

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Older hotel. Painted the wall right outside our door and put a wet paint sign at a 6 ft persons eye level-Im 5ft. After placing my hand in it my husband saw it. Staff was wonderful and willing to give suggestion on anything we asked.
Stayed 2 nights in Mar 2025

10/10 Excellent

JOAO A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Mar 2025

8/10 Good

Claire

Liked: Cleanliness, staff & service
Stayed 3 nights in Mar 2025

8/10 Good

Misa

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Staff are very helpful and friendly. Room was small but manageable. The only problem was that the sink didn’t drain ( took forever). The shower had good water pressure and shampoo/body soap attached to the wall which I found very convenient.
Stayed 1 night in Mar 2025

8/10 Good

Jose

Stayed 2 nights in Mar 2025