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Heritage Hotel

2.5 star property
Hotel with a 24-hour fitness centre, steps from Madison Square Park

Photo gallery for Heritage Hotel

Front of property
Reception
Lobby lounge
Fitness facility
In-room safe, desk, blackout curtains, iron/ironing board

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Business services
  • 24/7 front desk
The current price is AU$211
includes taxes & fees
15 Jan - 16 Jan

Explore the area

View map
18 West 25th Street, New York, NY, 10010
  • Place, 5th Avenue
    ‪1 min walk‬
  • Place, Madison Square Park
    ‪2 min walk‬
  • Place, Empire State Building
    ‪8 min walk‬
  • Airport, New York, NY (JFK-John F. Kennedy Intl.)
    ‪35 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

7.8 out of 10
Good
(132 reviews)

Highlights

Air conditioning
Free cots/infant beds
TV
Blackout curtains
Hairdryer
Private bathroom
Satellite channels
Iron/ironing board
  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds, Non Smoking

Standard Room, 2 Single Beds, Non Smoking

Standard Room, 2 Single Beds, Non Smoking

8.4 out of 10
Very good
(39 reviews)

Highlights

Air conditioning
TV
Blackout curtains
Hairdryer
Private bathroom
Satellite channels
Iron/ironing board
In-room safe
  • 19 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 3 Single Beds, Non Smoking

Standard Room, 3 Single Beds, Non Smoking

Standard Room, 3 Single Beds, Non Smoking

8.2 out of 10
Very good
(15 reviews)

Highlights

Air conditioning
TV
Blackout curtains
Hairdryer
Private bathroom
Satellite channels
Iron/ironing board
In-room safe
  • 20 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Standard Room, 2 Full Beds, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 2 Full Beds, Non Smoking

7.4 out of 10
Good
(25 reviews)

Highlights

Air conditioning
TV
Blackout curtains
Hairdryer
Private bathroom
Satellite channels
Iron/ironing board
In-room safe
  • 20 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Full Beds, Sofa, Non Smoking

Standard Room, 2 Full Beds, Sofa, Non Smoking

Standard Room, 2 Full Beds, Sofa, Non Smoking

8.8 out of 10
Excellent
(3 reviews)

Highlights

Air conditioning
Free cots/infant beds
TV
Blackout curtains
Hairdryer
Private bathroom
Satellite channels
Iron/ironing board
  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Suite

In-room safe, desk, blackout curtains, iron/ironing board

Family Suite

8.8 out of 10
Excellent
(16 reviews)

Highlights

Air conditioning
Free cots/infant beds
TV
Blackout curtains
2 bedrooms
Hairdryer
Private bathroom
Satellite channels
  • 32 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Petite Room, 2 Double Beds, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Petite Room, 2 Double Beds, Non Smoking

7.2 out of 10
Good
(25 reviews)

Highlights

Air conditioning
TV
Blackout curtains
Hairdryer
Private bathroom
Satellite channels
Iron/ironing board
In-room safe
  • 19 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for 1 King Bed, Empire State Building View

In-room safe, desk, blackout curtains, iron/ironing board

1 King Bed, Empire State Building View

8.4 out of 10
Very good
(17 reviews)

Highlights

Air conditioning
Free cots/infant beds
TV
Blackout curtains
Hairdryer
Private bathroom
Satellite channels
Iron/ironing board
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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About the area

New York

Heritage Hotel places you in the centre of New York, within a short 5-minute stroll of Madison Square Park and Flatiron Building. Highlights at this hotel include a 24-hour gym and a 24-hour business centre. .This business-friendly hotel offers free WiFi in public areas and a fitness centre, and has concierge services. Additionally, you'll find a 24-hour front desk, a computer station and multilingual staff. .Sights within a 15-minute walk of this Manhattan hotel include Empire State Building and Madison Square Garden.

What's nearby

  • 5th Avenue - 1 min walk - 0.0 km
  • Madison Square Park - 2 min walk - 0.2 km
  • Flatiron Building - 3 min walk - 0.3 km
  • Empire State Building - 8 min walk - 0.7 km
  • Madison Square Garden - 11 min walk - 1.0 km

Getting around

  • 23 St. Station (5th Av.) - 3 min walk
  • New York 23rd St. Station - 4 min walk
  • John F. Kennedy International Airport (JFK) - 52 min drive

Restaurants

  • ‪Maman - ‬2 min walk
  • ‪La Compagnie Wine Bar Flatiron - ‬3 min walk
  • ‪All’antico Vinaio - ‬1 min walk
  • ‪La Pecora Bianca NoMad - ‬2 min walk
  • ‪Mama Mezze - ‬1 min walk

About this property

Heritage Hotel

Hotel with a 24-hour fitness centre, steps from Madison Square Park
A computer station is on site, and both WiFi and wired Internet are free in public spaces. You'll find a 24-hour business centre on site. A 24-hour fitness centre, a vending machine, and multilingual staff are also featured at the business-friendly Heritage Hotel.

This New York hotel is smoke free.

  • 111 guestrooms or units
  • 11 levels
  • Business centre (24 hours)
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Television in lobby
  • ATM
  • Lift
  • No smoking on site
Heritage Hotel offers 111 accommodations with a safe and a hairdryer. Televisions come with premium satellite channels. Bathrooms include baths or showers.

This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Offsite parking; discounts available

Things to do

  • 24-hour gym
  • TV in common areas

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping on request
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance

More

  • 11 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 37-inch TV with premium satellite channels

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 6:30 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 200 will be collected before check-in.

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Guests must contact this property in advance to reserve cots/infant beds. This property accepts Visa, Mastercard, Discover, Diners Club and JCB International. Cash is not accepted. 
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • Up to 2 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Heritage Hotel New York
Heritage Hotel Hotel
Heritage Hotel New York
Heritage Hotel Hotel New York

Frequently asked questions

What is the cancellation policy at Heritage Hotel?

Heritage Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Heritage Hotel?

As of 13 Jan 2026, prices found for a 1-night stay for 2 adults at Heritage Hotel on 15 Jan 2026 start from AU$210.72, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Heritage Hotel?

The closest beach to Heritage Hotel is Coney Island Beach (19.2 km).

Is there a free airport shuttle available at Heritage Hotel?

No, Heritage Hotel does not offer an airport shuttle service.

What time are check-in & check-out at Heritage Hotel?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Heritage Hotel?

No, only service animals are allowed.

Heritage Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 723 out of 1670 reviews
Rating 8 - Good. 520 out of 1670 reviews
Rating 6 - Okay. 245 out of 1670 reviews
Rating 4 - Poor. 88 out of 1670 reviews
Rating 2 - Terrible. 94 out of 1670 reviews

8.0/10

Cleanliness

8.8/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Terrible

Melodee

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We got to our room and it was way smaller than what was presented in photos. You had to clime over bed to get Into room. Air conditioning did not cool room on very hot day and when we said we could not stay there they refused refund. Went through Expedia and I don’t believe Expedia did enough. They tried calling them a couple of times and then said they didn’t get any answer. It was expensive and we went to another hotel. I will say that I put a big part on Expedia for not helping more
Stayed 2 nights in Aug 2025

10/10 Excellent

brad

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

8/10 Good

Orly

Travelled with family
Liked: Cleanliness, staff & service
Sufficient rooms. Everything is just in place. Basic Simple and clean hotel. The staff was very kind and friendly. Location is great!
Stayed 3 nights in Oct 2025

6/10 Okay

Derrick

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I/we visit NYC 3-4 times a year. I book our stays at a different hotel each time, we like try different areas. This stay was disappointing. I booked this hotel because of an available room with 3 twins. Me & my son had a guys weekend in NYC for his birthday. One of his AF buddies met us there. The location of the hotel is excellent. The hotel & room were clean. The staff we made contact with were very friendly & courteous. The bed was relatively comfortable. The a/c cooled the room well. The shower was hot with good water pressure. The problem with this stay for me was value. For what I paid for this hotel room, I could have stayed at a number of better places. The size of the room was small, but the size of the bathroom was rediculous. Literally... there was just enough room to stand in front of the sink with my back against the door. The toilet was like setting in a seat on a Spirit flight, and there was just enough room to step out of the shower. If the room had been 1/2 what I paid, it would be understandable. I/we've stayed at much nicer, and much larger room'd hotels. I would never consider this hotel again. I'm doing a solo trip to NYC 10/24, I definitely will not stay here.
Stayed 3 nights in Oct 2025

8/10 Good

J

Liked: Cleanliness, staff & service, property conditions & facilities
Good view outside
Stayed 4 nights in Jul 2025

8/10 Good

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
My room was very small, however my daughter's was a decent size. I may have had a larger room if I had not requested a stall shower. This may have been the only available room that filled that requirement.
Stayed 2 nights in Oct 2025

8/10 Good

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Does the job

This hotel was perfectly adequate for what I needed. The air con worked. The bed was comfortable. There was a working shower. Is it luxurious - no. Is it functional and well positioned - yes.
Stayed 6 nights in Sep 2025

8/10 Good

Natasha

Stayed 2 nights in Sep 2025

10/10 Excellent

Drake

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 3 nights in Oct 2025

10/10 Excellent

Counsel

Stayed 3 nights in Sep 2025

8/10 Good

HOWARD

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Bethany

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My daughter and I stayed here 3 nights and it was perfect. We felt safe in the neighborhood and there was a plethora of dining and shopping options nearby! Walking distance to local attractions (depending on how far you want to walk!) Staff was helpful when we had questions on navigating the city. Cute park nearby to enjoy your breakfast at in the mornings. Highly recommend!
Stayed 3 nights in Sep 2025

10/10 Excellent

Girdhar Gopal

Liked: Cleanliness, staff & service, property conditions & facilities
Every thing was fine.
Very attractive vicinity
Stayed 2 nights in Sep 2025

8/10 Good

Linda, Fulham Gardens

Liked: Cleanliness, staff & service, property conditions & facilities
Easy to walk to attractions or close to subway. Clean room. Very thin walls - was awakened by next room’s alarm all the time.
Stayed 4 nights in Sep 2025

10/10 Excellent

Taylor

Liked: Cleanliness, staff & service, property conditions & facilities
was very clean, air conditioner was working great!
Stayed 1 night in Sep 2025

8/10 Good

Timothy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 3 nights in Sep 2025

10/10 Excellent

Karla

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room nice beds and great showers, quiet and great location.
Stayed 1 night in Sep 2025

2/10 Terrible

Matthew

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

4/10 Poor

Alex

Disliked: Property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Jacob

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was great. Exactly as described. The rooms are small but well appointed and very clean. Everyone we encountered working there was very helpful and incredibly friendly. Can't beat the location either
Stayed 3 nights in Sep 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful Stay in NYC

Absolute great stay. We just needed a home base while we explored the city and this was nailed it. Staff was awesome, room was clean and comfortable and location was great. Just so you know, New York is loud at all times so if you are a light sleeper, bring earplugs. My only slight complaint is I wish the window exteriors were a little cleaner. Would definitely stay there again
Stayed 4 nights in Sep 2025

10/10 Excellent

John, Louisville

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great and helpful staff
Stayed 5 nights in Sep 2025

8/10 Good

Kendra

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was close to a lot of places and we were able to walk. There were only two negative things to say, no wash cloths and the elevator was slow, other than that it was a really great place to stay and a great location. I would stay here again and recommend this place to others.
Stayed 2 nights in Sep 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Affordable, nice room. All I needed and convenient.
Stayed 1 night in Sep 2025

8/10 Good

Hannah

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent staff, friendly and helpful. Great location
Stayed 1 night in Sep 2025