For customer service, call us toll-free at 1-800-397-3342. For customers outside the US, please call 1-404-728-8787. International calling rates will apply.
At Heritage Hotel you'll be within just a 10-minute stroll of Flatiron Building and Madison Square Garden. Highlights at this hotel include free continental breakfast and a 24-hour fitness center.
You can enjoy free WiFi, TVs, and free local calls, featured in all 111 rooms. Safes, hair dryers, and irons/ironing boards are also available.
This business-friendly hotel offers free WiFi in public areas, concierge services, and a 24-hour front desk. Additionally, you'll find laundry facilities, a computer station, and dry cleaning/laundry services. Each morning free breakfast is served.
Sights within a 20-minute walk of this Midtown hotel include Empire State Building and Times Square.
Heritage Hotel ratings based on 1 Verified Reviews
Review Summary
1.0
out of 5
1.0 out of 5.0
Room cleanliness3.0 out of 5.0
Service & staff2.0 out of 5.0
Room comfort1.0 out of 5.0
Hotel condition1.0 out of 5.0
Guest reviews for Heritage Hotel
Everyone (1)
1 out of 5
A tiny box of a room. The pictures are manipulated and not what you get. We had 2 double beds touching each other for a family of four with no where to store our luggage. We booked well in advance and the hotel said it was adequate. They offered another room not much bigger for an extra $80 US per night. Overpriced, the poor staff look miserable as most patrons were not happy. This hotel should be taken off the list and not recommended. We've spent the past 5 weeks in hotels and this is by far the worst.
Posted by a verified traveller on 5 Jan. 2019
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Comment from Hotel Management
11 Jan. 2019
by General Manager
Thank you for taking the time to complete our online survey. Feedback is important for us because that is the only way we know that we are providing an excellent service.
The room you booked was a petite room with double beds which is indeed small. Although I do respect your opinion, we do have much bigger rooms. We have eight different room types. Our family suites and rooms with double beds are very large for New York. Our rooms cover a wide spectrum of room types and price ranges. I always advise our guests to find the best rooms for their requirements.
Like many of New York hotels, space can be a luxury. However, we have eight different room categories available. I know our reception team would have been delighted to show you some alternative rooms.
Our rooms vary in size. We have small rooms with two twin size beds up to large family suites. All rooms are well appointed. The prices of the rooms vary by size.
The family suites consists of two adjoining rooms, with a King size bed and two Double beds - our guests rave about our comfortable King size beds.
We also have a large room with two double beds room and a sofa.
The suites and the large double rooms with sofa are big for New York. Indeed the newer hotels in Heritage have smaller rooms as real estate in NY is expensive.
If you have many bags and are going to spend a lot of time in the room then a petite room with double beds may not be ideal for you. Next time I would advise you to call the hotel and our front desk will gladly help you choose a room.
I'm confident we would have been able to find a room that suited to your preferences.
Your comments are naturally of concern, please make some free time during your day and call me directly at hotel to discuss your stay.
Yours Sincerely,
Zahid, General Manager
Free breakfast is served daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A 24-hour fitness center, tour/ticket assistance, and a vending machine are also featured at the business-friendly Heritage Hotel. This New York hotel is smoke free.
111 guestrooms or units
Continental breakfast (free)
Dry cleaning
Self-service laundry
Front desk (24 hours)
Staff is multilingual
Storage area for luggage
Tour and ticket information
Concierge
Computer for guest use
Newspapers in lobby (free)
Television in lobby
ATM
Elevator
No smoking on site
Family Friendly Amenities
Family property
Free WiFi
Laundry facilities
Internet
Available in all rooms:
Free WiFi
Available in some public areas:
Free WiFi
, Free wired Internet
Parking
Offsite parking discounted rates available
Transport
Airport: New York, NY (JFK-John F. Kennedy Intl.) (28.3 km / 17.6 mi)
Train station: New York W 32nd St. Station (0.7 km / 0.5 mi)
Metro station: 23 St. Station (5th Av.) (0.3 km / 0.2 mi)
Parking:
Room Amenities
Heritage Hotel offers 111 air-conditioned accommodations with safes and hair dryers. This New York hotel provides complimentary wireless Internet access. Bathrooms include bathtubs or showers. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily.
Television
Premium channels
Bathtub or shower
Housekeeping (daily)
Local calls (free)
Hair dryer
Safe
Iron and ironing board
Desk
Air conditioning
Ensuite bathroom
Food & Drink
Guests are served free continental breakfast daily from 7 AM to 10 AM.
Hotel Policies
Check-in
Check-in time starts at 3 PM
Check-in time ends at 5:30 AM
Minimum check-in age is 21
Check-out
Check-out by 11 AM
Payment types
Children and extra beds
Children are welcome.
Kids stay free! Up to 2 children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
Pet Policy
No pets allowed
Policies
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification are required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve cribs/infant beds. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
