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Heritage Hotel

2.5 star property

Photo gallery for Heritage Hotel

Front of property
Fitness facility
Lobby lounge
Reception
In-room safe, desk, blackout curtains, iron/ironing board

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Business services
  • 24/7 front desk
The current price is AU$316
includes taxes & fees
24 Mar - 25 Mar

Explore the area

View map
18 West 25th Street, New York, NY, 10010
  • Place, 5th Avenue
    ‪1 min walk‬
  • Place, Madison Square Park
    ‪2 min walk‬
  • Place, Empire State Building
    ‪8 min walk‬
  • Airport, Newark Liberty Intl. Airport (EWR)
    ‪29 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

7.8 out of 10
Good
(135 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds, Non Smoking

Standard Room, 2 Single Beds, Non Smoking

Standard Room, 2 Single Beds, Non Smoking

8.2 out of 10
Very good
(40 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 3 Single Beds, Non Smoking

Standard Room, 3 Single Beds, Non Smoking

Standard Room, 3 Single Beds, Non Smoking

8.2 out of 10
Very good
(15 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds

View all photos for Standard Room, 2 Full Beds, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 2 Full Beds, Non Smoking

7.4 out of 10
Good
(25 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Full Beds, Sofa, Non Smoking

Standard Room, 2 Full Beds, Sofa, Non Smoking

Standard Room, 2 Full Beds, Sofa, Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Suite

In-room safe, desk, blackout curtains, iron/ironing board

Family Suite

8.8 out of 10
Excellent
(16 reviews)
  • 32 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Petite Room, 2 Double Beds, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Petite Room, 2 Double Beds, Non Smoking

7.4 out of 10
Good
(26 reviews)
  • 19 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for 1 King Bed, Empire State Building View

In-room safe, desk, blackout curtains, iron/ironing board

1 King Bed, Empire State Building View

8.4 out of 10
Very good
(17 reviews)
  • City view
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

New York

Heritage Hotel places you in the centre of New York, within a short 5-minute stroll of Madison Square Park and Flatiron Building. Highlights at this hotel include a 24-hour gym and a 24-hour business centre. .This business-friendly hotel offers free WiFi in public areas and a fitness centre, and has concierge services. Additionally, you'll find a 24-hour front desk, a computer station and multilingual staff. .Sights within a 15-minute walk of this Manhattan hotel include Empire State Building and Madison Square Garden.

What's nearby

  • 5th Avenue - 1 min walk - 0.0 km
  • Madison Square Park - 2 min walk - 0.2 km
  • Flatiron Building - 3 min walk - 0.3 km
  • Empire State Building - 8 min walk - 0.7 km
  • Madison Square Garden - 11 min walk - 1.0 km

Getting around

  • 23 St. Station (5th Av.) - 3 min walk
  • New York 23rd St. Station - 4 min walk
  • John F. Kennedy International Airport (JFK) - 58 min drive

Restaurants

  • ‪Maman - ‬1 min walk
  • ‪La Compagnie Wine Bar Flatiron - ‬3 min walk
  • ‪All’antico Vinaio - ‬2 min walk
  • ‪Mama Mezze - ‬1 min walk
  • ‪Hill Country Barbecue Market - ‬4 min walk

About this property

Heritage Hotel

A computer station is on site, and both WiFi and wired Internet are free in public spaces. You'll find a 24-hour business centre on site. A 24-hour fitness centre, a vending machine, and multilingual staff are also featured at the business-friendly Heritage Hotel.
  • 111 guestrooms or units
  • 11 levels
  • Business centre (24 hours)
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Television in lobby
  • ATM
  • Lift
Heritage Hotel offers 111 accommodations with a safe and a hairdryer. Televisions come with premium satellite channels. Bathrooms include baths or showers.

This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request.

Similar properties

Exterior detail
The Hotel @ Fifth Avenue
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.1 out of 5, Very good, 1,963 reviews
The price is AU$265
includes taxes & fees
5 Apr - 6 Apr
The Hotel @ Fifth Avenue

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Offsite parking; discounts available

Things to do

  • 24-hour gym
  • TV in common areas

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping on request
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance

More

  • 11 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 37-inch TV with premium satellite channels

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 6:30 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 200 will be collected before check-in.

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Guests must contact this property in advance to reserve cots/infant beds. This property accepts Visa, Mastercard, Discover, Diners Club and JCB International. Cash is not accepted. 
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • Up to 2 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Heritage Hotel New York
Heritage Hotel Hotel
Heritage Hotel New York
Heritage Hotel Hotel New York

Frequently asked questions

What is the cancellation policy at Heritage Hotel?

Heritage Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Heritage Hotel?

As of 23 Mar 2026, prices found for a 1-night stay for 2 adults at Heritage Hotel on 24 Mar 2026 start from AU$316, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Heritage Hotel?

The closest beach to Heritage Hotel is Coney Island Beach (19.2 km).

Is there a free airport shuttle available at Heritage Hotel?

No, Heritage Hotel does not offer an airport shuttle service.

What time are check-in & check-out at Heritage Hotel?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Heritage Hotel?

No, only service animals are allowed.

Heritage Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 756 out of 1728 reviews
Rating 8 - Good. 533 out of 1728 reviews
Rating 6 - Okay. 252 out of 1728 reviews
Rating 4 - Poor. 88 out of 1728 reviews
Rating 2 - Terrible. 99 out of 1728 reviews

8.0/10

Cleanliness

8.8/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Lili

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite convenient and reasonably priced hotel with friendly and helpful staff. No frills but clean and great shower.
Stayed 2 nights in Dec 2025

10/10 Excellent

Gabriel

Travelled with family
Liked: Cleanliness, staff & service, amenities
Clean room!
Stayed 3 nights in Dec 2025

10/10 Excellent

Arturo, Santa Ana

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent service 24/7. Great Empire State view, in the middle of a lot of restaurants, a flee market and several convenience stores.
Stayed 5 nights in Dec 2025

10/10 Excellent

Isabella

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2025

6/10 Okay

Kathryn

Stayed 3 nights in Dec 2025

8/10 Good

Kiara

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The staff was helpful and friendly
Stayed 1 night in Dec 2025

10/10 Excellent

Jacob

Stayed 1 night in Dec 2025

2/10 Terrible

Jeanette

Travelled with group
Stayed 1 night in Dec 2025

8/10 Good

Tina

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff were wonderfully friendly. Check in and out was really speedy. We had the 2 bed suite and it suited us perfectly. It’s not a huge suite but still plenty of room for us. Everything worked well - hot water, heating, toiletries & towels provided. The location was excellent. No noise disturbance at night. We walked almost everywhere. Would certainly stay again - value for money.
Stayed 5 nights in Dec 2025

6/10 Okay

Jason

Liked: Cleanliness, staff & service
Hotel was more run down than the pictures indicated. Very friendly and helpful staff and great location. Room was clean but basic. I felt the room didn't match the hotel.com pics.
Stayed 4 nights in Dec 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities
Great location, clean room, good amenities. We've stayed here several times. Recommended.
Stayed 2 nights in Dec 2025

6/10 Okay

Carolyn

Travelled with family
Liked: Staff & service, amenities
El hotel esta muy bien ubicado, area se siente tranquila. El parque cercano es muy lindo. Accesible a todo. Las facilidades están bien, el lobby y el area de comer. Todo como en las fotos. Mi habitación fue mas pequeña que la del resto del grupo y la verdad era un poco incómoda, pero creo q mas q el tamaño era la ubicación de los muebles. La pluma de la ducha estaba rota y salpicaba todo, y la limpieza del baño fue promedio. Solo nos quedamos dos noches. Overall funciona para NY, donde solo se va al hotel a dormir.
Stayed 4 nights in Dec 2025

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, amenities
Check in was easy, staff was super friendly and helpful. Perfect stay for our overnight visit! Ty!!
Stayed 1 night in Dec 2025

10/10 Excellent

Laurinda Ann

Stayed 3 nights in Dec 2025

8/10 Good

Chris

Stayed 1 night in Dec 2025

4/10 Poor

Roland, Tega Cay

Travelled with family
On 9/7/25 I reserved 2 rooms. Room 508 was ok, nothing special. Room 507, for the same price, was the smallest room I have ever reserved in all my travels. Entry door could not fully open, hitting corner of bed. On the other corner of the bed, I had about 6" to get around the wall pilaster. Room was quite cold. It took approx. 2+ hrs. before warming up. Even then the bathroom still remained cold for much longer. Bathroom was tiny. No face cloths. We are not complainers, unless things are beyond acceptable. Since we were there for only 2 nights, we chose to accept what we had. But now I send our comments to someone who might care and make some changes. Oh, our travel bags needed to be on the floor, for daily clothes selection. Other than the bed, there was a 4-legged stool to sit on. This room should not have been priced at the room 508 level. It should have been priced at a significant discount. I will never stay at this hotel again. I hope Expedia can get this hotel to be much more accommodating for future guests. Our limited interaction with the staff at the front desk was appropriate. Roland Proulx
Stayed 2 nights in Dec 2025

6/10 Okay

Peter

Travelled with group
Liked: Cleanliness, property conditions & facilities
Staff and cleanliness were great. The rooms are small but comfortable. A couple of hooks or shelves in the bathroom would be helpful.
Stayed 3 nights in Dec 2025

4/10 Poor

LindaJo

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
The room was clean enough, although it was actually too clean it reeked of bleach and I did not sleep more than three hours all night because I continued to itch my skin all night. There were way too many chemicals on the sheets. I’m glad that it was clean, but they do not need to use such harsh chemicals I had read Splotches all over me in the morning. The room was extremely small so was the bathroom which should be expected for a building that was built in the 1900s. However, they only supplied crappy individual coffee pods in the room with plastic cups instead of Styrofoam. Downstairs there was nothing at all even though they had a beautiful kitchen dining area that could’ve been used there was not even Free coffee or free, hot cocoa. We had to walk blocks before we could even find a decent place to get something warm to drink. It was extremely frigid while we were there. Yes they did keep our bags however they did not tell us until we checked out that it was three dollars per bag And we checked them both days that we walked around the city. They added it to my credit card at the end, I had no idea. I thought it was a free service. The staff was friendly enough, but not friendly enough to help me get a partial refund for the horrible night that I had. Would not stay here Again
Stayed 1 night in Dec 2025

8/10 Good

Luke

Travelled with family
Liked: Cleanliness, staff & service, amenities
The room was clean and the staff always very friendly. The spaces are small but we expected that for an older building and for what we paid. My only complaint was the shower drained very slowly so we had to constantly stand in water while taking a shower.
Stayed 2 nights in Dec 2025

10/10 Excellent

Tobye

Stayed 1 night in Dec 2025

10/10 Excellent

Kayla

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a perfect “no frills” hotel. Very very clean and super kind and welcoming staff. There were a few very minor things that could use updating (TVs, etc) but if you’re looking for affordable and close to a lot of attractions this is your place! We have to come back to NYC in a few months again for wedding dress alterations and we will most likely end up staying here again!
Stayed 2 nights in Dec 2025

8/10 Good

John

Liked: Cleanliness, staff & service
Big gap under the door to my room. Otherwise fine.
Stayed 1 night in Dec 2025

8/10 Good

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was clean, a good size. The bed was comfortable. Location was a positive. The staff was very welcoming. The layout was kinda wonky. Had to figure out going through fire doors to get to my room. Narrow hallways and the doors could use a little touchup.
Stayed 2 nights in Dec 2025

10/10 Excellent

Cris, San Jose

Liked: Cleanliness, staff & service, property conditions & facilities
We were there four days and enjoyed our stay. The staff was very nice. The room was small, but we didn’t seem to have any problem and the price is good.
Stayed 4 nights in Dec 2025

10/10 Excellent

Joe

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
probably the best cheapest combo for hotel in Manhattan! Within walking distance of Empire State Building and a quick biking ride within all other landmarks. Would definitely stay here again! Staff were super friendly also!
Stayed 3 nights in Oct 2025