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Hotel Description

Ace Hotel New Orleans places you in the centre of New Orleans, within just a 15-minute stroll of Canal Street and National World War II Museum. Highlights at this hotel include 3 restaurants, an outdoor swimming pool and a nightclub.

You can enjoy flat-screen TVs with cable channels, and all 234 rooms feature free WiFi, free wired Internet and safes. Fridges and room service make in-room dining easy, and minibars provide refreshments. Hairdryers, irons/ironing boards and desks are also available.

The restaurant, Joesephine Estelle, is open for breakfast, brunch, lunch and dinner. Alto is the hotel's own rooftop bar, serving drinks along with light fare. Additionally, you'll find free WiFi in public areas, a 24-hour fitness centre and a coffee shop/café. Each morning cooked-to-order breakfast is available. There's also the convenience of valet parking.

Places within a 15-minute walk of this 4-star Central Business District hotel include Smoothie King Center and Mercedes-Benz Superdome.

Deluxe Double Room, Non Smoking (2 Full Beds)

Bed Count 2 Full Beds Maximum Occupancy 4 Max
AU$161* Per night/room 23 Dec. - 24 Dec.

Deluxe Room, 1 King Bed, Non Smoking (Corner Room)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 1 King Bed, Non Smoking (Large Room)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 1 King Bed, Non Smoking (Medium Room)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Ace Hotel New Orleans ratings based on 1 Verified Reviews

Review Summary
2.0 out of 5 2.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 2.0 out of 5.0
Hotel condition 2.0 out of 5.0

Guest reviews for Ace Hotel New Orleans

Everyone (1)
2 out of 5

Over rated

I bit over priced for what the rooms offer , beds and pillows very uncomfortable

Posted by on 2 Feb. 2017

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Property Features

Ace Hotel New Orleans offers its guests an outdoor pool and a 24-hour fitness centre. There are 3 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include A poolside bar and A bar/lounge. Public spaces have free WiFi and wired Internet. A nightclub, a terrace, and a garden are also featured at the business-friendly Ace Hotel New Orleans. For a fee, parking is available. This 4-star New Orleans hotel is smoke free.

  • 234 guestrooms or units
  • 9 levels
  • 3 dining venues
  • Built in 2016
  • Nightclub
  • Bar by the pool
  • Bar or lounge
  • Coffee shop
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Concierge
  • Terrace
  • Garden
  • ATM
  • On-site shopping
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Valet parking (surcharge)

Transport

  • Airport: New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.) (24 km / 14.9 mi)
  • Train station: New Orleans Union Passenger Terminal (0.9 km / 0.6 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Ace Hotel New Orleans offers 234 forms of air-conditioned accommodation with minibars and a safe. Flat-screen televisions come with cable channels and pay-per-view films. Bathrooms include complimentary toiletries and a hairdryer. Guests can surf the web using complimentary wired and wireless Internet access. Housekeeping is provided on a daily basis.

  • Minibar
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Films for purchase
  • Fridge
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Air conditioning

Food & Drink

For a fee, guests can enjoy a cooked-to-order breakfast daily.

Joesephine Estelle – This restaurant serves breakfast, brunch, lunch and dinner. Happy hour is offered.

Alto – This poolside rooftop bar only serves light fare. Guests can enjoy al fresco dining (weather permitting).

Seaworthy – This bar specialises in southern cuisine and serves dinner and light fare. Happy hour is offered.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is 21

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 45.00 per night.
  • Free cribs (infant beds)!

Pets

  • Pets: USD 25.00 per accommodation, per night, plus a deposit of USD 25.00 per night
  • Maximum 1 per room
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Debit cards
  • Number of children who can stay for free – 2

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 15 and USD 20 per person (approximately)
  • Valet parking fee: USD 39 per day
  • Pet deposit: USD 25.00 per night
  • Pet fee: USD 25.00 per accommodation, per night
  • Early check-in fee: USD 75 (subject to availability)
  • Rollaway bed fee: USD 45.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Ace New Orleans
  • Ace Hotel New Orleans Hotel
  • Ace Hotel New Orleans New Orleans
  • Ace Hotel New Orleans Hotel New Orleans

You should know

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.