Royalton Negril, An Autograph Collection All-Inclusive Resort

4.5 star property
Luxury hotel on the beach, with outdoor pool

Photo gallery for Royalton Negril, An Autograph Collection All-Inclusive Resort

Outdoor wedding area
Lobby
Lobby
Separate bathtub and shower, deep-soaking bathtub, free toiletries
View from room

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
The current price is AU$639
includes taxes & fees
23 June - 24 June

Explore the area

Map
Norman Manley Boulevard, Negril, Westmoreland
  • Bloody Bay
    ‪1 min walk‬
  • Bloody Bay Beach
    ‪1 min walk‬
  • Hedonism II
    ‪10 min walk‬
  • Montego Bay (MBJ-Sir Donald Sangster Intl.)
    ‪85 min drive‬

Room options

Luxury Presidential one Bedroom swim out Diamond Club

Highlights

Balcony or patio
Garden
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Premium bedding
  • 114 sq m
  • Sleeps 5
  • 1 King Bed and 2 Double Sofa Beds

Luxury Junior Suite swim out

Highlights

Balcony or patio
Garden
Individually furnished
Individually decorated
Private pool
Air conditioning
Flat-screen TV
Premium bedding
  • 56 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

Luxury Penthouse One bedroom suite Ocean view terrace jacuzi Diamond Club

Highlights

Balcony or patio
Garden
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
  • 115 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Luxury Presidential one Bedroom ocean view Diamond Club

Highlights

Balcony or patio
Garden
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Premium bedding
  • 114 sq m
  • Ocean view
  • Sleeps 5
  • 1 King Bed and 2 Double Sofa Beds

Luxury Family Suite ocean view

Highlights

Balcony or patio
Garden
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Premium bedding
  • 62 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Luxury Junior Suite ocean view Diamond Club

Highlights

Balcony or patio
Garden
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Premium bedding
Ceiling fan
  • 56 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

Luxury Presidential Two Bedroom ocean view

Highlights

Balcony or patio
Garden
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Premium bedding
Ceiling fan
  • 170 sq m
  • Ocean view
  • Sleeps 9
  • 1 King Bed, 2 Queen Beds and 3 Double Sofa Beds

Luxury Junior Suite

Highlights

Balcony or patio
Garden
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Premium bedding
Ceiling fan
  • 56 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

Luxury Family Suite ocean view Diamond Club

Highlights

Balcony or patio
Garden
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Premium bedding
  • 63 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Luxury Chairman two Bedroom ocean front suite Diamond Club

Highlights

Balcony or patio
Garden
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
  • 226 sq m
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

Luxury Presidential Two Bedroom ocean view Diamond Club

Highlights

Balcony or patio
Garden
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Premium bedding
  • 170 sq m
  • Ocean view
  • Sleeps 9
  • 1 King Bed, 2 Queen Beds and 3 Double Sofa Beds

Luxury Junior Suite ocean view

Highlights

Balcony or patio
Garden
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Premium bedding
Ceiling fan
  • 56 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

Luxury Chairman three Bedroom ocean front suite Diamond Club

Highlights

Balcony or patio
Garden
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
  • 282 sq m
  • Ocean view
  • Sleeps 10
  • 1 King Bed and 4 Queen Beds

Luxury Junior Suite swim out Diamond Club

Highlights

Balcony or patio
Garden
Individually furnished
Individually decorated
Private pool
Air conditioning
Flat-screen TV
Premium bedding
  • 56 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

Luxury Presidential one Bedroom ocean view

Highlights

Balcony or patio
Garden
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Premium bedding
  • 113 sq m
  • Ocean view
  • Sleeps 5
  • 1 King Bed and 2 Double Sofa Beds

Luxury Chairman four Bedroom ocean front suite Diamond Club

Highlights

Balcony or patio
Garden
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
  • 337 sq m
  • Ocean view
  • Sleeps 14
  • 2 King Beds and 4 Queen Beds

About the area

Negril

You'll be connected to the airport at Royalton Negril, An Autograph Collection All-Inclusive Resort, and within just a 10-minute stroll of popular attractions like Seven Mile Beach and Hedonism II. Highlights at this luxury hotel include 8 restaurants, 5 bars/lounges and a full-service spa. .A day of pampering at The Royal Spa can include deep-tissue massages, body wraps and body scrubs along with access to the mud bath and sauna. The buffet restaurant, Gourmet Marche, serves international cuisine and is open for breakfast, lunch and dinner. At the hotel's own beach bar or poolside bar, you can enjoy a drink. Spend the day at the beach where you'll find sunloungers, and enjoy the on-site outdoor swimming pool and free kids' club. Business travelers can take advantage of meeting rooms and a business centre. Additionally, you'll find free Wi-Fi in public areas, a gym and an outdoor tennis court. Free full breakfast is available daily between 7:00 AM and 10:30 AM. There's also the convenience of free valet parking. .Attractions within a 10-minute walk of this 4.5-property class Negril hotel include Jamaica Beaches and Bloody Bay Beach.

What's nearby

  • Bloody Bay - 1 min walk - 0.0 km
  • Bloody Bay Beach - 1 min walk - 0.2 km
  • Seven Mile Beach - 4 min walk - 0.4 km
  • Hedonism II - 10 min walk - 0.9 km
  • Kool Runnings Water Park - 14 min walk - 1.3 km

Getting around

  • Montego Bay (MBJ-Sir Donald Sangster Intl.) - 101 min drive

Restaurants

  • ‪Green Island Restaurant, RIU - ‬4 min drive
  • Hunter Steakhouse
  • ‪Ackee - ‬16 min walk
  • ‪Hedonism II - Delroy's Bar - ‬5 min walk
  • ‪Mahogany - ‬20 min walk

About this property

Royalton Negril, An Autograph Collection All-Inclusive Resort

Luxury hotel on the beach, with outdoor pool
Royalton Negril, An Autograph Collection All-Inclusive Resort is an all-inclusive hotel. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Royalton Negril, An Autograph Collection All-Inclusive Resort such as a complimentary children's club and an outdoor pool.

Free breakfast is served daily. There are 8 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 5 bars/lounges, a beach bar and a poolside bar. WiFi and wired Internet are free in public spaces. This all-inclusive hotel also offers a children's pool, outdoor tennis courts and a health club. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 4.5-star Negril hotel.

  • 407 guestrooms or units
  • 8 dining venues
  • 5 bars or lounges
  • Conference rooms
  • Full breakfast (free)
  • Deli
  • Kid's club (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Terrace
  • Garden
  • Outdoor picnic space
  • Newspapers for purchase
  • Lift
  • Smoking in designated areas
  • Bar on the beach
  • Bar by the pool
Royalton Negril, An Autograph Collection All-Inclusive Resort offers 407 air-conditioned accommodations with minibars and a safe. Rooms open to balconies or patios. This individually decorated and furnished accommodation includes desks. Beds feature premium bedding. Flat-screen televisions come with premium cable channels and pay-per-view films.

Bathrooms include a separate bath and shower with a deep soaking bath and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

The Royal Spa has massage/treatment rooms and couples treatment room(s). Services include deep-tissue massages, hot stone massages, sports massages and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a mud bath, a sauna and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

Awards and affiliations

Eco-certified property
This property participates in Travelife – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, Italian, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Free valet parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:30 AM
  • 5 bars/lounges
  • 8 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Armadillo
  • Gourmet Marche
  • Gratzie Italian Trattoria
  • Hunter Staeakhouse
  • Zen

Things to do

  • Arcade/game room
  • Children's pool
  • Free children's club
  • Full-service spa
  • Health club
  • Outdoor pool
  • Outdoor tennis court

Family friendly

  • Arcade/game room
  • Children's pool
  • Free children's club
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Mud bath
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa treatment rooms
  • Sports massages
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11:30 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard and American Express. Cash is not accepted. 

Property is also known as

Royalton Negril Resort
Royalton Negril
Royalton Negril All Inclusive
Royalton Negril Resort Spa All Inclusive
Royalton Negril Resort Spa
Royalton Negril Resort Spa All Inclusive

Frequently asked questions

What is the cancellation policy at Royalton Negril, An Autograph Collection All-Inclusive Resort?

Royalton Negril, An Autograph Collection All-Inclusive Resort offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Royalton Negril, An Autograph Collection All-Inclusive Resort?

As of 16 June 2025, prices found for a 1-night stay for 2 adults at Royalton Negril, An Autograph Collection All-Inclusive Resort on 23 June 2025 start from AU$638.8, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Royalton Negril, An Autograph Collection All-Inclusive Resort?

Yep, Royalton Negril, An Autograph Collection All-Inclusive Resort has a free self car park and free valet parking.

Are there any beaches close to Royalton Negril, An Autograph Collection All-Inclusive Resort?

Yep, Royalton Negril, An Autograph Collection All-Inclusive Resort is on Jamaica Beaches. Fun beach activities include snorkelling.

Is there a spa on site at Royalton Negril, An Autograph Collection All-Inclusive Resort?

Yep, The Royal Spa is available for guests. It has a steam room, a sauna and a mud bath. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as deep-tissue massages.

Does Royalton Negril, An Autograph Collection All-Inclusive Resort have a pool?

Royalton Negril, An Autograph Collection All-Inclusive Resort has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar.

Does Royalton Negril, An Autograph Collection All-Inclusive Resort have a waterslide?

No, there is no waterslide at Royalton Negril, An Autograph Collection All-Inclusive Resort, but Kool Runnings Water Park is a short 16-minute walk away.

What luxury perks are available at Royalton Negril, An Autograph Collection All-Inclusive Resort?

Royalton Negril, An Autograph Collection All-Inclusive Resort features a full-service spa, a health club and an outdoor pool. All guestrooms come with deep soaking tubs, premium bedding and 24-hour room service.

What makes Royalton Negril, An Autograph Collection All-Inclusive Resort a romantic place to stay?

Couples spa treatments and a bar, as well as deep-soaking baths and premium bedding in the guestrooms, help set the scene for a romantic weekend at Royalton Negril, An Autograph Collection All-Inclusive Resort.

Is Royalton Negril, An Autograph Collection All-Inclusive Resort family-friendly?

You bet! With amenities such as a free children's club, a children's pool and an arcade, it's no surprise that Royalton Negril, An Autograph Collection All-Inclusive Resort is a hit with families.

Are there hot tubs in the rooms at Royalton Negril, An Autograph Collection All-Inclusive Resort?

No, but there are deep-soaking baths in the guestrooms.

Does Royalton Negril, An Autograph Collection All-Inclusive Resort serve breakfast?

You bet, complimentary full breakfast is offered daily between 7:00 AM and 10:30 AM.

Is there a free airport shuttle available at Royalton Negril, An Autograph Collection All-Inclusive Resort?

No, Royalton Negril, An Autograph Collection All-Inclusive Resort does not offer an airport shuttle service.

Is there a bar or restaurant at Royalton Negril, An Autograph Collection All-Inclusive Resort?

Yep, they've got a beach bar and 8 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Royalton Negril, An Autograph Collection All-Inclusive Resort?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Royalton Negril, An Autograph Collection All-Inclusive Resort?

No, pets are not allowed.

Royalton Negril, An Autograph Collection All-Inclusive Resort Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 413 out of 1003 reviews
Rating 8 - Good. 225 out of 1003 reviews
Rating 6 - Okay. 136 out of 1003 reviews
Rating 4 - Poor. 100 out of 1003 reviews
Rating 2 - Terrible. 129 out of 1003 reviews

8.2/10

Cleanliness

7.6/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Maxine

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very nice place
Stayed 3 nights in Feb 2025

10/10 Excellent

David

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Resort management ensured stay was exceptional and memorable for my entire family. Staff knew us by name and always asked if they could do anything for us. Our two kids (age 10 and 14) had the "best vacation ever".. thankful to Royalton Negri!
Stayed 5 nights in Mar 2025

4/10 Poor

Claire

Travelled with family
Disliked: Cleanliness
We paid over $1200 CAD per night for a one bedroom presidential suite. Unfortunately it was over priced with unfulfilled promises and expectations. We struggled to get our room cleaned and begged for towels or restocked wine, room service was available which was great but expect to wait. Our butlers messages were def cut and paste, not relevant to our requirements / we figured out most on our own. On the last day we had to hunt down beach towels to bathe. My favourite ending was walking our luggage all the way around the resort in 32C to meet our driver as there were no carts and one did not show as coordinated. Food options were ok however the gem is Office of Nature to the right about a 7 minute down Bloody Bay Beach. Love Negril and the people however you can tell there’s an upper management or company culture issue at Royalton. Some of the staff are sweet, while most are sour and completely unaccommodating. This was our second visit to Royalton Negril and our last. A huge downgrade in service since our first time years ago. Sad to see that go.
Stayed 3 nights in Mar 2025

10/10 Excellent

Angrez

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Feb 2025

10/10 Excellent

Michele

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely LOVED everything about this property especially the food!!! Must do a dinner at Ocean Point at sunset!!! Staff super helpful and friendly and check in was a breeze! Grazies Italian restaurant also amazing!!! Do the catamaran to ricks cafe at sunset also a highlight to our girls vacation!
Stayed 7 nights in Mar 2025

10/10 Excellent

Holly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely beautiful. We stay in the diamond club area and it was so quiet. They upgrade our room complimentary and it was huge. The resort was so clean and relaxing. We cannot wait to come back. Highly recommend with or without kids. Super long beach with the ability to walk even past other resorts. We stayed on the beach all day and never felt crowded.
Stayed 2 nights in Mar 2025

6/10 Okay

Louise Michelle

Travelled with family, Travelled with group
Disliked: Amenities
The nursing staff had to be used and was fantastic. However, there were enough issues with this resort that I would not choose to return. Not enough chairs at the beach or pool for all of the guests. Ran out of alcohol and basic drinks like Diet Coke at the pool bar and other bars on multiple days of our seven day stay. Missing items in the restaurant depending on the day. One day no spoons, another day no napkins, no ketchup etc.
Stayed 7 nights in Mar 2025

2/10 Terrible

Kais

Stayed 6 nights in Feb 2025

10/10 Excellent

Marcha Alyce

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Feb 2025

8/10 Good

Nicole

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property and wonderful beach. Lots of chairs available and fabulous ocean water. The staff were very nice and accommodating. The food was OK, nothing exciting but OK.
Stayed 7 nights in Feb 2025

10/10 Excellent

Tysheen

4th time here here will be back for more .friendly staff, clean rooms , and food was exceptional for an “all inclusive resort”. Great place to stay for people with children
Stayed 4 nights in Feb 2025

4/10 Poor

Tracy

Travelled with family, Travelled with group
Liked: Cleanliness
Disliked: Amenities
Beautiful resort. Some staff were very friendly (Crystal at check in) bartenders didn't smile or talk, restaurant staff was hit and miss. Arrived a day late due to weather issues and was told we were going to have to wait 3 hours to check in cause our rooms weren't ready after an hr they "got us in early". Was not told at check in that we could only access 1 of 4 pools (Autograph is only allowed in the main pool) Housekeeping was hit and miss, took all dirty towels and pillow cases off the bed and didn't replace them. Tried using app to request items and 3 hours later got a reply they fulfilled our request but nothing was actually fulfilled so talked to front desk and they didn't seem to care there were no pillow cases on the bed. Then delivered us 12 towels. Walked into restaurant and a lady threw up in front of us on the floor right by our table and it took 15 minutes for someone to come and clean it up (even after we mentioned it) cause they had to find someone to come clean it. Rented cabana on beach 2 times, first day had good service but didn't get fruit platter that was included. 2nd day we rented it again, concierge showed up 2 times in 3 hours then left 2 hours before our time was up cause his shift was over and expected a tip, no one else showed up and didn't get fruit platter again and was still charged full price both times. Food was hit and miss. Steakhouse food was all salt and uncooked fish. Teppanyaki was good.
Stayed 6 nights in Feb 2025

6/10 Okay

Jody

Stayed 6 nights in Feb 2025

10/10 Excellent

Arvindi

Stayed 3 nights in Feb 2025

10/10 Excellent

Khomchand

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 4 nights in Feb 2025

8/10 Good

Amber

Stayed 3 nights in Feb 2025

8/10 Good

Sauda Shalimar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There are some outstanding examples of service I would like to share. However, first there are some areas that need improvement such as cleaning our suite, definitely lacking. I found everywhere on the resort very clean but our room was not. The other thing would be the wait staff. Better at the buffet and very good at the steak house, but otherwise not good. Now for the great service we received from the great chefs at Zen, who were so great about my son who is a picky eater and the always helpful front desk staff. Especially Crystal who went above and beyond to help create an outstanding experience for us! She quickly became one of our favourite people! Our butlers, Oshain and Daron were so amazing! Super friendly and always helpful…we couldn’t have have had such a wonderful first trip of many to Jamaica without them. They were always available and friendly and just so lovely.
Stayed 7 nights in Feb 2025

6/10 Okay

Jennifer

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Na
Stayed 4 nights in Feb 2025

10/10 Excellent

Jeffrey Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2025

10/10 Excellent

Rachael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time. The staff were so kind, polite, and social. The whole resort was so clean and beautiful. We will be back!!
Stayed 3 nights in Feb 2025

8/10 Good

Carmen

Stayed 4 nights in Feb 2025

8/10 Good

Cara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, our stay was great. There were a few maintenance issues in the room with the electrical circuiting and water pressure in the shower. The resort could use some updating, but the cleaning staff did a consistent and thorough job. Our room was close to the stage, which made it very loud at night. Others in our group received an upgraded oceanfront room and didn’t experience the same noise issue. Dining options were fantastic — the food was delicious, and the servers at both the buffet and à la carte restaurants were excellent. A couple of suggestions: keep the activities board accurate to the day’s events, as there were some discrepancies. On a positive note, the gym was very well-kept, with new equipment and a great Royalton FIT team.
Stayed 4 nights in Feb 2025

10/10 Excellent

Nikolaos

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful area, very friendly people, nice food, amazing Location, Upgrade room!!
Stayed 8 nights in Feb 2025

10/10 Excellent

Kali

Stayed 4 nights in Feb 2025

10/10 Excellent

Noe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025