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Royalton Negril, An Autograph Collection All-Inclusive Resort

Luxury hotel on the beach, with outdoor pool

Where to?

Dates

August 2025

September 2025

Enjoy a romantic beach wedding setup with a stunning ocean view and a beautiful floral arch.

Couples can exchange vows on a picturesque deck overlooking the sea, surrounded by a beautifully decorated archway and a tranquil atmosphere.

Relax in this open-plan lounge with ocean views, sofas, armchairs, and a small table.

Relax in a serene outdoor space with ocean views, a glass-bottomed infinity pool, and a pergola.

Enjoy a drink at the bar, where a variety of beverages are available and comfortable seating is provided.

Overview
Rooms
Location
Policies

Popular amenities

Bar
Pool

includes taxes & fees

25 Aug - 26 Aug

Explore the area

Norman Manley Boulevard, Negril, Westmoreland

Bloody Bay Beach
‪1 min walk‬
Seven Mile Beach
‪4 min walk‬
Bloody Bay
Montego Bay (MBJ-Sir Donald Sangster Intl.)
‪85 min drive‬

Room options

Premium bedding, minibar, in-room safe, individually decorated

Luxury Presidential one Bedroom swim out Diamond Club

Highlights

Balcony or patio

Garden

Separate sitting area

Individually furnished

Individually decorated

Air conditioning

Flat-screen TV

Premium bedding

114 sq m
Sleeps 5
1 King Bed and 2 Double Sofa Beds

Luxury Junior Suite swim out

Good

Highlights

Balcony or patio

Garden

Individually furnished

Individually decorated

Private pool

Air conditioning

Flat-screen TV

Premium bedding

56 sq m
Ocean view
Sleeps 4
1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

Luxury Penthouse One bedroom suite Ocean view terrace jacuzi Diamond Club

Excellent

Highlights

Balcony or patio

Garden

Separate dining area

Separate sitting area

Individually furnished

Individually decorated

Air conditioning

Flat-screen TV

115 sq m
Ocean view
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Luxury Presidential one Bedroom ocean view Diamond Club

Very good

Highlights

Balcony or patio

Garden

Separate sitting area

Individually furnished

Individually decorated

Air conditioning

Flat-screen TV

Premium bedding

114 sq m
Ocean view
Sleeps 5
1 King Bed and 2 Double Sofa Beds

Luxury Family Suite ocean view

Highlights

Balcony or patio

Garden

Separate sitting area

Individually furnished

Individually decorated

Air conditioning

Flat-screen TV

Premium bedding

62 sq m
Ocean view
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Luxury Junior Suite ocean view Diamond Club

Good

Highlights

Balcony or patio

Garden

Individually furnished

Individually decorated

Air conditioning

Flat-screen TV

Premium bedding

Ceiling fan

56 sq m
Ocean view
Sleeps 4
1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

Luxury Presidential Two Bedroom ocean view

Highlights

Balcony or patio

Garden

Individually furnished

Individually decorated

Air conditioning

Flat-screen TV

Premium bedding

Ceiling fan

170 sq m
Ocean view
Sleeps 9
1 King Bed, 2 Queen Beds and 3 Double Sofa Beds

Luxury Junior Suite

Very good

Highlights

Balcony or patio

Garden

Individually furnished

Individually decorated

Air conditioning

Flat-screen TV

Premium bedding

Ceiling fan

56 sq m
Sleeps 4
1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

Luxury Family Suite ocean view Diamond Club

Good

Highlights

Balcony or patio

Garden

Separate sitting area

Individually furnished

Individually decorated

Air conditioning

Flat-screen TV

Premium bedding

63 sq m
Ocean view
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Luxury Chairman two Bedroom ocean front suite Diamond Club

Exceptional

Highlights

Balcony or patio

Garden

Separate dining area

Separate sitting area

Individually furnished

Individually decorated

Air conditioning

Flat-screen TV

226 sq m
Ocean view
Sleeps 6
1 King Bed and 2 Queen Beds

Luxury Presidential Two Bedroom ocean view Diamond Club

Highlights

Balcony or patio

Garden

Separate sitting area

Individually furnished

Individually decorated

Air conditioning

Flat-screen TV

Premium bedding

170 sq m
Ocean view
Sleeps 9
1 King Bed, 2 Queen Beds and 3 Double Sofa Beds

Luxury Junior Suite ocean view

Good

Highlights

Balcony or patio

Garden

Individually furnished

Individually decorated

Air conditioning

Flat-screen TV

Premium bedding

Ceiling fan

56 sq m
Ocean view
Sleeps 4
1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

Luxury Chairman three Bedroom ocean front suite Diamond Club

Highlights

Balcony or patio

Garden

Separate dining area

Separate sitting area

Individually furnished

Individually decorated

Air conditioning

Flat-screen TV

282 sq m
Ocean view
Sleeps 10
1 King Bed and 4 Queen Beds

Luxury Junior Suite swim out Diamond Club

Good

Highlights

Balcony or patio

Garden

Individually furnished

Individually decorated

Private pool

Air conditioning

Flat-screen TV

Premium bedding

56 sq m
Sleeps 4
1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

Luxury Presidential one Bedroom ocean view

Highlights

Balcony or patio

Garden

Separate sitting area

Individually furnished

Individually decorated

Air conditioning

Flat-screen TV

Premium bedding

113 sq m
Ocean view
Sleeps 5
1 King Bed and 2 Double Sofa Beds

Luxury Chairman four Bedroom ocean front suite Diamond Club

Highlights

Balcony or patio

Garden

Separate dining area

Separate sitting area

Individually furnished

Individually decorated

Air conditioning

Flat-screen TV

337 sq m
Ocean view
Sleeps 14
2 King Beds and 4 Queen Beds

About the area

Negril

A luxury stay in Negril awaits you at Royalton Negril, An Autograph Collection All-Inclusive Resort. Within just a 10-minute stroll, you'll find popular attractions like Seven Mile Beach and Bloody Bay Beach. Highlights at this all-inclusive hotel include 8 restaurants, 5 bars/lounges and a full-service spa. .A day of pampering at The Royal Spa can include deep-tissue massages, body wraps and body scrubs along with access to the mud bath and sauna. The buffet restaurant, Gourmet Marche, serves international cuisine and is open for breakfast, lunch and dinner. At the hotel's own beach bar or poolside bar, you can enjoy a drink. Spend the day at the beach where you'll find sunloungers, and enjoy the on-site outdoor swimming pool and free kids' club. Business travelers can take advantage of meeting rooms and a business centre. Additionally, you'll find free Wi-Fi in public areas, a gym and an outdoor tennis court. Free full breakfast is available daily between 7:00 AM and 10:30 AM. There's also the convenience of free valet parking. .Sights within a 10-minute walk of this 4.5-property class Negril hotel include Jamaica Beaches and Bloody Bay.

What's nearby

Bloody Bay Beach - 1 min walk - 0.2 km
Seven Mile Beach - 4 min walk - 0.4 km
Kool Runnings Water Park - 14 min walk - 1.3 km
Time Square Mall - 9 min drive - 7.1 km
Negril Cliffs - 16 min drive - 12.4 km

Getting around

Montego Bay (MBJ-Sir Donald Sangster Intl.) - 101 min drive

Restaurants

‪Green Island Restaurant, RIU - ‬4 min drive
Hunter Steakhouse
‪Ackee - ‬16 min walk
‪Hedonism II - Delroy's Bar - ‬5 min walk
‪Mahogany - ‬20 min walk

About this property

Royalton Negril, An Autograph Collection All-Inclusive Resort

Luxury hotel on the beach, with outdoor pool

Royalton Negril, An Autograph Collection All-Inclusive Resort is an all-inclusive hotel. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Royalton Negril, An Autograph Collection All-Inclusive Resort such as a complimentary children's club and an outdoor pool.

Free breakfast is served daily. There are 8 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 5 bars/lounges, a beach bar and a poolside bar. WiFi and wired Internet are free in public spaces. This all-inclusive hotel also offers a children's pool, outdoor tennis courts and a health club. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 4.5-star Negril hotel.

407 guestrooms or units

8 dining venues

5 bars or lounges

Conference rooms

Full breakfast (free)

Deli

Kid's club (free)

Beach lounge chairs

Towels for the beach

Umbrellas for the beach

Poolside lounge chairs

Business facilities

Coffee in lobby

Dry cleaning

Front desk (24 hours)

Storage area for luggage

Front desk safe

Tour and ticket information

Concierge

Games room or arcade

Terrace

Garden

Outdoor picnic space

Newspapers for purchase

Lift

Smoking in designated areas

Bar on the beach

Bar by the pool

Royalton Negril, An Autograph Collection All-Inclusive Resort offers 407 air-conditioned accommodations with minibars and a safe. Rooms open to balconies or patios. This individually decorated and furnished accommodation includes desks. Beds feature premium bedding. Flat-screen televisions come with premium cable channels and pay-per-view films.

Bathrooms include a separate bath and shower with a deep soaking bath and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

The Royal Spa has massage/treatment rooms and couples treatment room(s). Services include deep-tissue massages, hot stone massages, sports massages and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a mud bath, a sauna and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

Awards and affiliations

Eco-certified property

This property participates in Travelife – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, Italian, Spanish

Similar properties

On the beach, white sand, beach cabanas, sun-loungers

Pool
Breakfast included
All-inclusive
Spa

includes taxes & fees

21 Aug - 22 Aug

Relax in a spacious lounge area with ocean views and comfortable seating options.

Pool
Breakfast included
All-inclusive
Spa

includes taxes & fees

25 Aug - 26 Aug

Relax by the infinity pool, surrounded by ocean views and shaded by umbrellas.

On private beach
Pool
Breakfast included
All-inclusive

includes taxes & fees

4 Aug - 5 Aug

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi and wired internet

Parking and transport

Free self parking on site
Free valet parking on site
Onsite parking includes off-street options

Food and drink

Free full breakfast available daily 7:00 AM to 10:30 AM
5 bars/lounges
8 restaurants
A beach bar
A coffee shop/cafe
A poolside bar
Coffee and tea in common areas
Snack bar/deli

Restaurants on site

Armadillo
Gourmet Marche
Gratzie Italian Trattoria
Hunter Staeakhouse
Zen

Things to do

Arcade/game room
Children's pool
Free children's club
Full-service spa
Health club
Outdoor pool
Outdoor tennis court

Family friendly

Arcade/game room
Children's pool
Free children's club
Outdoor pool
Snack bar/deli

Conveniences

24-hour front desk
Luggage storage
Newspapers in lobby
Safe at front desk

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Tour and ticket assistance

Business services

Business centre
Meeting rooms

Outdoors

Beach loungers
Beach towels
Beach umbrellas
Garden
On the beach
Picnic area
Pool loungers
Terrace

Full-service spa

Aromatherapy
Body scrubs
Body wraps
Couples treatment rooms
Deep-tissue massages
Facials
Hot stone massages
Hydrotherapy
Manicures/pedicures
Mud bath
Reflexology
Sauna
Spa open daily
Spa treatment rooms
Sports massages
Steam room

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Wheelchair accessible (may have limitations)
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk

Designated smoking areas
Reception hall

Room amenities

Bedroom

Premium bedding

Bathroom

Deep soaking bathtub
Free toiletries
Separate bathtub and shower
Towels provided

Entertainment

Flat-screen TV with premium cable channels
Pay films

Food and drink

24-hour room service
Coffee/tea maker
Free bottled water
Minibar

Air conditioning
Ceiling fan
Desk
Individual decor
Individual furnishings
Iron/ironing board
Laptop workspace
Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11:30 PM

Contactless check-in and check-out are available

Minimum check-in age - 18

Check-out

Check-out before noon

Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets allowed

Children and extra beds

Children are welcome.

Rollaway/extra beds are not available.

Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard and American Express. Cash is not accepted.

Property is also known as

Royalton Negril Resort

Royalton Negril

Royalton Negril All Inclusive

Royalton Negril Resort Spa All Inclusive

Royalton Negril Resort Spa

Royalton Negril Resort Spa All Inclusive

Frequently asked questions

What is the cancellation policy at Royalton Negril, An Autograph Collection All-Inclusive Resort?

Royalton Negril, An Autograph Collection All-Inclusive Resort offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Royalton Negril, An Autograph Collection All-Inclusive Resort?

As of 3 Aug 2025, prices found for a 1-night stay for 2 adults at Royalton Negril, An Autograph Collection All-Inclusive Resort on 25 Aug 2025 start from AU$570.96, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Royalton Negril, An Autograph Collection All-Inclusive Resort?

Yep, Royalton Negril, An Autograph Collection All-Inclusive Resort has a free self car park and free valet parking.

Are there any beaches close to Royalton Negril, An Autograph Collection All-Inclusive Resort?

Yep, Royalton Negril, An Autograph Collection All-Inclusive Resort is a short 9-minute walk from Seven Mile Beach. Fun beach activities include snorkelling.

Is there a spa on site at Royalton Negril, An Autograph Collection All-Inclusive Resort?

Yep, The Royal Spa is available for guests. It has a steam room, a sauna and a mud bath. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as deep-tissue massages.

Does Royalton Negril, An Autograph Collection All-Inclusive Resort have a pool?

Royalton Negril, An Autograph Collection All-Inclusive Resort has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar.

Does Royalton Negril, An Autograph Collection All-Inclusive Resort have a waterslide?

No, there is no waterslide at Royalton Negril, An Autograph Collection All-Inclusive Resort, but Kool Runnings Water Park is a short 16-minute walk away.

What luxury perks are available at Royalton Negril, An Autograph Collection All-Inclusive Resort?

Royalton Negril, An Autograph Collection All-Inclusive Resort features a full-service spa, a health club and an outdoor pool. All guestrooms come with deep soaking tubs, premium bedding and 24-hour room service.

What makes Royalton Negril, An Autograph Collection All-Inclusive Resort a romantic place to stay?

Couples spa treatments and a bar, as well as deep-soaking baths and premium bedding in the guestrooms, help set the scene for a romantic weekend at Royalton Negril, An Autograph Collection All-Inclusive Resort.

Is Royalton Negril, An Autograph Collection All-Inclusive Resort family-friendly?

You bet! With amenities such as a free children's club, a children's pool and an arcade, it's no surprise that Royalton Negril, An Autograph Collection All-Inclusive Resort is a hit with families.

Are there hot tubs in the rooms at Royalton Negril, An Autograph Collection All-Inclusive Resort?

No, but there are deep-soaking baths in the guestrooms.

Does Royalton Negril, An Autograph Collection All-Inclusive Resort serve breakfast?

You bet, complimentary full breakfast is offered daily between 7:00 AM and 10:30 AM.

Is there a free airport shuttle available at Royalton Negril, An Autograph Collection All-Inclusive Resort?

No, Royalton Negril, An Autograph Collection All-Inclusive Resort does not offer an airport shuttle service.

Is there a bar or restaurant at Royalton Negril, An Autograph Collection All-Inclusive Resort?

Yep, they've got a beach bar and 8 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Royalton Negril, An Autograph Collection All-Inclusive Resort?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Royalton Negril, An Autograph Collection All-Inclusive Resort?

No, pets are not allowed.

Royalton Negril, An Autograph Collection All-Inclusive Resort Reviews

7.4

Good

8.0/10

Cleanliness

7.6/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

10/10 Excellent

patricia

Travelled with partner

2 May 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

My butler was the best

Stayed 4 nights in Apr 2025

6/10 Okay

Jorrdan

2 May 2025

Liked: Staff & service

Disliked: Cleanliness

Stayed 4 nights in Apr 2025

4/10 Poor

Kharifa

1 May 2025

Stayed 5 nights in Apr 2025

2/10 Terrible

Brian E

Travelled with partner

30 Apr 2025

Liked: Staff & service

Staff was Amazing! Up on arrival, we checked into our room, as soon as we opened the door it smelled like mold. I quickly returned to the front desk to advise them of the issue. The front desk receptionist stated that is was nothing that could be done and they did not have any other rooms that I could be moved to, I requested to speak with a manager. The manager apologized for the the issue and worked to get another room, she explained that it would take a minute. I told her that I would grab some food and come back. She came to the restaurant to let me know that she locate a up-graded room, she was very apologetic. I went to my new room, it smelled like mold as well, not as bad as the first one. For the duration of the trip we tried as much as possible to stay out of room, since my spouse was waking up headaches.

Stayed 3 nights in Apr 2025

10/10 Excellent

Nick, Fort Myers

Travelled with family, Travelled with partner

30 Apr 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Ricardo and Oshane were attentive and accommodating. Our suite was phenomenal and lives up to the Uber luxury designation.

Stayed 3 nights in Apr 2025

10/10 Excellent

Gabriela

28 Apr 2025

Liked: Property conditions & facilities

Stayed 3 nights in Apr 2025

10/10 Excellent

Tricia

Travelled with family

28 Apr 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

My family enjoyed our stay! So much to do, friendly staff, great food! 10/10 would recommend. Swim out rooms are fantastic

Stayed 5 nights in Apr 2025

10/10 Excellent

Chrisantha

25 Apr 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I booked this reservation for my daughter and I want to say a wonderful thank you for Tameika from reservations. Not to mention Talecia from Guest Services with her exceptional customer service, she went above and beyond to make sure this was an extraordinary experience for my daughters 18th birthday. She was there with me every step of the way thank you so much Royalton team and I will definitely be sending alot more people your way

Stayed 2 nights in Apr 2025

10/10 Excellent

Abigail

Travelled with partner

25 Apr 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I had a wonderful experience during my stay. The hotel looks just like the pictures—beautiful, clean, and well-kept. But what truly made the stay special was the staff. Everyone I interacted with was incredibly kind, friendly, and helpful. Their warm hospitality really stood out and made me feel welcome from start to finish. It was a great stay overall, and I genuinely appreciated the service.

Stayed 2 nights in Apr 2025

8/10 Good

stephanie, kansas city

Travelled with group

22 Apr 2025

Liked: Cleanliness, amenities, property conditions & facilities

Plenty of things to do friendly staff great entertainment

Stayed 6 nights in Apr 2025

10/10 Excellent

Gracie

Travelled with partner

21 Apr 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Amazing eesort

Stayed 5 nights in Apr 2025

8/10 Good

Raven, Independence

Travelled with family, Travelled with partner, Travelled with group

20 Apr 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great property with lots to do!

Stayed 6 nights in Apr 2025

10/10 Excellent

kem

Travelled with family

19 Apr 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The quality of the food,customer service,property was top notch.The staff went out of their way to ensure we were comfortable.

Stayed 1 night in Apr 2025

6/10 Okay

Tracy

19 Apr 2025

Stayed 7 nights in Apr 2025

10/10 Excellent

Pamela

16 Apr 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Very nice

Stayed 4 nights in Apr 2025

10/10 Excellent

Rocco

14 Apr 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 7 nights in Apr 2025

2/10 Terrible

Schalon

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group

13 Apr 2025

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 4 nights in Apr 2025

10/10 Excellent

Steven

10 Apr 2025

Liked: Cleanliness, staff & service, property conditions & facilities

We loved everything about Royalton Negril. The beach was breathtaking and the Diamond Club swim out room was amazing!!

Stayed 7 nights in Mar 2025

10/10 Excellent

patricia

Travelled with family

9 Apr 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

What was unique about this property, was their accommodations for people with disabilities. My aunt was able to utilize the beach because of their floatable lawn chair. This was my first time seeing one, and I was quite impressed. This chair makes it possible for her to enjoy the beach. Also, the golf car was available each time she needed to leave her room to go another section of the property. Without these two mode of transportations, she would been stationary.. Thank you Royalton for making her stay enjoyable.

Stayed 2 nights in Mar 2025

8/10 Good

Denise

9 Apr 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 4 nights in Apr 2025

4/10 Poor

NELSON

Travelled with group

3 Apr 2025

Disliked: Staff & service

The hotel is beautiful and it has a lot of potential. However, the service is HORRIBLE! when we checked in and went to the pool they told us they ran out of towels then we tried to get food from the jerk hut and they wouldn’t service because they were closing in 20 minutes . I spoke to the supervisor Odette and she did nothing! She pretty much said the towels are first come first serve so if you go there you need to wake up early to hunt for the towels. They seemed to be short staff. The room next to us ordered room service and on my second day the plates were still outside the room. There were no reservations available for the restaurants - because I had the room decorated I had an ambassador who squeezed me in to one of the restaurants. Overall this place is beautiful but their staff have no urgency. I will never go back there!

Stayed 3 nights in Mar 2025

6/10 Okay

Sevin

2 Apr 2025

Liked: Cleanliness

We didnt book Diamond club maybe pay extra and you’ll have a better experience? Try making a restaurant reso at midnight No need to wake up early to grab loungers. Keep beach towels from previous day if you want to hold loungers Water bottles only available at cafe Shoutout to Omar at Italian restaurant - he put in the effort to make sure our 2.5 year old had his food served right away

Stayed 5 nights in Mar 2025

10/10 Excellent

Tatiana Alice

1 Apr 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 5 nights in Mar 2025

2/10 Terrible

Tina Yvonne

Travelled with family

1 Apr 2025

Disliked: Staff & service, amenities, property conditions & facilities

The food was terrible and the service was just ridiculous.

Stayed 5 nights in Feb 2025

10/10 Excellent

Debra

Travelled with partner, Travelled with group

1 Apr 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The staff were courteous and hard working

Stayed 3 nights in Mar 2025

Royalton Negril, An Autograph Collection All-Inclusive Resort

Photo gallery for Royalton Negril, An Autograph Collection All-Inclusive Resort

Popular amenities

Explore the area

Room options

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Luxury Presidential one Bedroom swim out Diamond Club

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Luxury Presidential Two Bedroom ocean view

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Luxury Junior Suite

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Luxury Family Suite ocean view Diamond Club

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View all photos for Luxury Chairman two Bedroom ocean front suite Diamond Club

Luxury Chairman two Bedroom ocean front suite Diamond Club

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Luxury Presidential Two Bedroom ocean view Diamond Club

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View all photos for Luxury Junior Suite ocean view

Luxury Junior Suite ocean view

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View all photos for Luxury Chairman three Bedroom ocean front suite Diamond Club

Luxury Chairman three Bedroom ocean front suite Diamond Club

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Luxury Junior Suite swim out Diamond Club

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View all photos for Luxury Presidential one Bedroom ocean view

Luxury Presidential one Bedroom ocean view

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View all photos for Luxury Chairman four Bedroom ocean front suite Diamond Club

Luxury Chairman four Bedroom ocean front suite Diamond Club

Highlights

About the area

Negril

What's nearby

Getting around

Restaurants

About this property

Royalton Negril, An Autograph Collection All-Inclusive Resort

Awards and affiliations

Languages

Similar properties

Princess Grand Jamaica Resort - All Inclusive

Princess Grand Jamaica Resort - All Inclusive

Property amenities

Internet

Parking and transport

Food and drink

Restaurants on site

Things to do

Family friendly

Conveniences

Guest services

Business services

Outdoors

Full-service spa

Accessibility

More

Room amenities