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Hotel Riu Palace Tropical Bay - All Inclusive

4.0 star property

Photo gallery for Hotel Riu Palace Tropical Bay - All Inclusive

2 outdoor pools, pool umbrellas, pool loungers
Aerial view
4 bars/lounges, swim-up bar, poolside bar
Aerial view
Reception

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Spa pool
  • Parking included

Explore the area

View map
Norman Manley Boulevard, Bloody Bay Beach, Negril, Westmoreland
  • Place, Bloody Bay Beach
    ‪13 min walk‬
  • Place, Seven Mile Beach
    ‪17 min walk‬
  • Place, Negril Cliffs
    ‪20 min drive‬

Room options

View all photos for Junior Suite, Garden View (L)

A hotel room with a large bed, a desk, a TV, and a balcony with blue curtains.

Junior Suite, Garden View (L)

  • 32 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Junior Suite, Partial Sea View (L)

A modern hotel room with a large bed, a desk, a sofa, and a TV.

Junior Suite, Partial Sea View (L)

  • 29 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite, Partial Sea View (E)

A modern hotel room with a large bed, a desk, a sofa, and a TV.

Junior Suite, Partial Sea View (E)

  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite (Standard - E)

A hotel room with a large bed, a desk, a TV, and a balcony with blue curtains.

Junior Suite (Standard - E)

  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Junior Suite, Garden View (B2C-US)

A hotel room with a large bed, a desk, a TV, and a balcony with blue curtains.

Junior Suite, Garden View (B2C-US)

  • 32 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite, Ocean View (B2C-US)

A modern hotel room with a large bed, a desk, a sofa, and a TV.

Junior Suite, Ocean View (B2C-US)

  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite, Oceanfront (B2C-US)

A modern hotel room with a large bed, a desk, a sofa, and a TV.

Junior Suite, Oceanfront (B2C-US)

  • 32 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

View all photos for Suite, Ocean View (B2C-US)

A modern hotel room with a large bed, a TV, a sofa, a coffee table, and a balcony with a view.

Suite, Ocean View (B2C-US)

  • 29 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite, Oceanfront (L)

A modern hotel room with a large bed, a desk, a sofa, and a TV.

Junior Suite, Oceanfront (L)

  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Suite, Ocean View (L)

A modern hotel room with a large bed, a TV, a sofa, a coffee table, and a balcony with a view.

Suite, Ocean View (L)

  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite, Garden View (B2C-CA)

A hotel room with a large bed, a desk, a TV, and a balcony with blue curtains.

Junior Suite, Garden View (B2C-CA)

  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite, Oceanfront (B2C-CA)

A modern hotel room with a large bed, a desk, a sofa, and a TV.

Junior Suite, Oceanfront (B2C-CA)

  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite, Ocean View (B2C-CA)

A modern hotel room with a large bed, a desk, a sofa, and a TV.

Junior Suite, Ocean View (B2C-CA)

  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

View all photos for Suite, Ocean View (B2C-CA)

A modern hotel room with a large bed, a TV, a sofa, a coffee table, and a balcony with a view.

Suite, Ocean View (B2C-CA)

  • 29 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, Ocean View (U)

A modern hotel room with a large bed, a TV, a sofa, a coffee table, and a balcony with a view.

Suite, Ocean View (U)

10.0 out of 10
Exceptional
(5 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Double Room (C)

A hotel room with a large bed, a desk, a TV, and a balcony with curtains.

Double Room (C)

8.8 out of 10
Excellent
(6 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite, Garden View (C)

A hotel room with a large bed, a desk, a TV, and a balcony with blue curtains.

Junior Suite, Garden View (C)

10.0 out of 10
Exceptional
(2 reviews)
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Junior Suite, Ocean View (C)

A modern hotel room with a large bed, a desk, a sofa, and a TV.

Junior Suite, Ocean View (C)

9.0 out of 10
Wonderful
(2 reviews)
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite, Oceanfront (C)

A modern hotel room with a large bed, a desk, a sofa, and a TV.

Junior Suite, Oceanfront (C)

  • 32 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Suite, Ocean View (C)

A modern hotel room with a large bed, a TV, a sofa, a coffee table, and a balcony with a view.

Suite, Ocean View (C)

  • 47 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Double Room (B2C-CA)

A hotel room with a large bed, a desk, a TV, and a balcony with curtains.

Double Room (B2C-CA)

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Junior Suite, 2 Bedrooms, Ocean View (U)

A modern hotel room with a large bed, a desk, a sofa, and a TV.

Junior Suite, 2 Bedrooms, Ocean View (U)

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite, 2 Bedrooms, Oceanfront (U)

A modern hotel room with a large bed, a desk, a sofa, and a TV.

Junior Suite, 2 Bedrooms, Oceanfront (U)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 8
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Junior Suite, Connecting Rooms, Ocean View (C)

A modern hotel room with a large bed, a desk, a sofa, and a TV.

Junior Suite, Connecting Rooms, Ocean View (C)

  • 2 bedrooms
  • Sleeps 8
  • 2 King Beds OR 4 Double Beds
  • Free Wi-Fi

View all photos for Junior Suite, Connecting Rooms, Oceanfront (C)

A modern hotel room with a large bed, a desk, a sofa, and a TV.

Junior Suite, Connecting Rooms, Oceanfront (C)

  • 1 bedroom
  • Sleeps 8
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Junior Suite, Connecting Rooms, Oceanfront (B2C-CA)

A modern hotel room with a large bed, a desk, a sofa, and a TV.

Junior Suite, Connecting Rooms, Oceanfront (B2C-CA)

  • 1 bedroom
  • Sleeps 8
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Junior Suite, 2 Bedrooms, Ocean View (B2C-US)

A modern hotel room with a large bed, a desk, a sofa, and a TV.

Junior Suite, 2 Bedrooms, Ocean View (B2C-US)

  • Sleeps 8
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite, 2 Bedrooms, Oceanfront (B2C-US)

A modern hotel room with a large bed, a desk, a sofa, and a TV.

Junior Suite, 2 Bedrooms, Oceanfront (B2C-US)

  • 2 bedrooms
  • Sleeps 8
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Junior Suite, Connecting Rooms, Partial Sea View (L)

A modern hotel room with a large bed, a desk, a sofa, and a TV.

Junior Suite, Connecting Rooms, Partial Sea View (L)

  • 1 bedroom
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite, Connecting Rooms, Oceanfront (L)

A modern hotel room with a large bed, a desk, a sofa, and a TV.

Junior Suite, Connecting Rooms, Oceanfront (L)

  • 1 bedroom
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite, Connecting Rooms, Ocean View (B2C-CA)

A modern hotel room with a large bed, a desk, a sofa, and a TV.

Junior Suite, Connecting Rooms, Ocean View (B2C-CA)

  • 1 bedroom
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

Junior Suite, Connecting Rooms, Ocean View (E)

  • Sleeps 8
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

Junior Suite, Oceanfront (E)

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

Junior Suite, Connecting Rooms, Oceanfront (E)

  • Sleeps 8
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

Suite, Ocean View (E)

  • Sleeps 2
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite, Garden View (U)

A hotel room with a large bed, a desk, a TV, and a balcony with blue curtains.

Junior Suite, Garden View (U)

8.4 out of 10
Very good
(108 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Junior Suite, Ocean View (U)

A modern hotel room with a large bed, a desk, a sofa, and a TV.

Junior Suite, Ocean View (U)

8.2 out of 10
Very good
(52 reviews)
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite, Oceanfront (U)

A modern hotel room with a large bed, a desk, a sofa, and a TV.

Junior Suite, Oceanfront (U)

8.8 out of 10
Excellent
(41 reviews)
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Suite Junior with Garden View

Minibar, in-room safe, laptop workspace, blackout curtains

Suite Junior with Garden View

  • Garden view
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Suite Junior with Side Sea View

Minibar, in-room safe, laptop workspace, blackout curtains

Suite Junior with Side Sea View

  • Partial sea view
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Suite Junior with Ocean View

Minibar, in-room safe, laptop workspace, blackout curtains

Suite Junior with Ocean View

  • Ocean view
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

About the area

Negril

An all-inclusive stay in Negril awaits you at Hotel Riu Palace Tropical Bay - All Inclusive. Within a 20-minute stroll, you'll find Bloody Bay Beach and Seven Mile Beach. Highlights at this beachfront property include 5 restaurants, 2 outdoor swimming pools and a full-service spa. .A day of pampering at Renova Spa can include deep-tissue massages, body wraps and facials along with access to the sauna and hot tub. With 4 lounge bars and a poolside bar to choose from, you can enjoy a drink at the property. Spend the day at the beach where you'll find sunloungers, and enjoy the on-site gym and kids' club. Additionally, you'll find free Wi-Fi in public areas, a hot tub and a sauna. Free buffet breakfast is available daily between 7 AM and 11 AM. There's also the convenience of free self parking. .Sights within a 10-minute drive of this 4-property class Negril property include Booby Cay and Time Square Mall.
View more Resorts in NegrilOpens in a new window

What's nearby

  • Bloody Bay Beach - 13 min walk - 1.1 km
  • Seven Mile Beach - 17 min walk - 1.5 km
  • Half Moon Beach - 20 min drive - 13.5 km
  • Negril Cliffs - 20 min drive - 14.4 km
  • Negril Lighthouse - 24 min drive - 17.5 km

Getting around

  • Montego Bay (MBJ-Sir Donald Sangster Intl.) - 94 min drive

Restaurants

  • ‪Green Island Restaurant, RIU - ‬15 min walk
  • ‪Restaurant Negril - ‬1 min walk
  • ‪Di Romagna Italian Cuisine at Azul Sensatori - ‬3 min drive
  • ‪luigi restaurant RIU - ‬14 min walk
  • ‪Palm Grove Restaurant International Buffet - ‬3 min walk

About this property

Hotel Riu Palace Tropical Bay - All Inclusive

Hotel Riu Palace Tropical Bay - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Hotel Riu Palace Tropical Bay - All Inclusive offers its guests a full-service spa, 2 outdoor swimming pools, a health club, and a hot tub. There are 5 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 4 bars/lounges and a poolside bar. Free breakfast is served daily. Public spaces have free WiFi.

A children's pool, a sauna, and spa services are also featured at the family-friendly Hotel Riu Palace Tropical Bay - All Inclusive. Self parking is free.

This 4-star Negril property is smoke free.

  • 452 guestrooms or units
  • 2 levels
  • 8 buildings
  • 5 dining venues
  • 4 bars or lounges
  • Buffet breakfast (free)
  • Deli
  • Supervised kid's activities (free)
  • Kid's club
  • Beach lounge chairs
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Bellhop
  • No smoking on site
  • Bar by the pool
  • Swim-up bar
Hotel Riu Palace Tropical Bay - All Inclusive offers 452 air-conditioned accommodations with minibars and laptop-compatible safes. Rooms open to balconies. This accommodation offers separate sitting areas. Plasma televisions come with satellite channels.

Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers. This Negril property provides complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers. An iron/ironing board and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can indulge in a pampering treatment at the property's full-service spa, Renova Spa. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including aromatherapy and reflexology.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 7 AM to 11 AM
  • 4 bars/lounges
  • 5 restaurants
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Children's club
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Health club
  • Hot tub
  • Kayaking
  • Personal motorised watercraft
  • Playground
  • Sailing
  • Sauna
  • Scuba diving
  • Snorkelling
  • Volleyball
  • Water skiing
  • Windsurfing

Family friendly

  • 2 outdoor pools
  • Children's club
  • Children's pool
  • Free supervised activities for children
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Aromatherapy
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Sports massages
  • Swedish massages

Accessibility

  • No lift

More

  • 2 floors
  • 8 buildings
  • Art Deco architecture
  • Comprehensive food waste policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Plasma TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Connecting rooms available
  • Eco-friendly toiletries
  • Energy-saving switches used
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11 PM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Guests will receive an email within 2 weeks before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
When a room reservation includes a return airport transfer at no charge, it's essential to respond to the supplier's message to arrange the shuttle service.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Riu Palace Tropical Bay - All Inclusive

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, Diners Club and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival.
    For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Riu Palace Tropical
Riu Palace Tropical Bay
Riu Palace Tropical Bay All Inclusive
Riu Palace Tropical Bay All Inclusive Negril
Riu Palace Tropical Bay Negril
Riu Tropical
Riu Tropical Bay
Riu Tropical Bay Palace
Riu Tropical Palace Bay
Tropical Bay
Riu Tropical Inclusive Negril
RIU Palace Tropical Bay All Inclusive
Hotel Riu Palace Tropical Bay - All Inclusive Negril

Frequently asked questions

What is the cancellation policy at Hotel Riu Palace Tropical Bay - All Inclusive?

Hotel Riu Palace Tropical Bay - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Hotel Riu Palace Tropical Bay - All Inclusive?

Yep, Hotel Riu Palace Tropical Bay - All Inclusive has a free self car park.

Are there any beaches close to Hotel Riu Palace Tropical Bay - All Inclusive?

Yep, Hotel Riu Palace Tropical Bay - All Inclusive is a short 18-minute walk from Seven Mile Beach. Fun beach activities include snorkelling, scuba diving and waterskiing.

Is there a spa on site at Hotel Riu Palace Tropical Bay - All Inclusive?

Yep, Renova Spa is available for guests. It has a hot tub and a sauna. You'll enjoy heaps of services like body wraps, facials and body treatments, as well as sports massages.

Does Hotel Riu Palace Tropical Bay - All Inclusive have a pool?

Hotel Riu Palace Tropical Bay - All Inclusive has 2 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What luxury perks are available at Hotel Riu Palace Tropical Bay - All Inclusive?

Hotel Riu Palace Tropical Bay - All Inclusive features 2 outdoor pools, a full-service spa and a health club.

What makes Hotel Riu Palace Tropical Bay - All Inclusive a romantic place to stay?

1 hot tub and 24-hour room service, as well as rainfall showerheads and private balconies in the guestrooms, help set the scene for a romantic weekend at Hotel Riu Palace Tropical Bay - All Inclusive.

Is Hotel Riu Palace Tropical Bay - All Inclusive family-friendly?

You bet! With amenities such as a children's club, a children's pool and free supervised childcare, it's no surprise that Hotel Riu Palace Tropical Bay - All Inclusive is a hit with families.

Does Hotel Riu Palace Tropical Bay - All Inclusive serve breakfast?

Yep, complimentary buffet brekkie is served daily from 7 AM to 11 AM.

Is there a free airport shuttle available at Hotel Riu Palace Tropical Bay - All Inclusive?

No, Hotel Riu Palace Tropical Bay - All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Riu Palace Tropical Bay - All Inclusive?

Yep, they've got a poolside bar and 5 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Hotel Riu Palace Tropical Bay - All Inclusive?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hotel Riu Palace Tropical Bay - All Inclusive?

No, pets and service animals are not allowed.

Hotel Riu Palace Tropical Bay - All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 582 out of 1006 reviews
Rating 8 - Good. 215 out of 1006 reviews
Rating 6 - Okay. 119 out of 1006 reviews
Rating 4 - Poor. 44 out of 1006 reviews
Rating 2 - Terrible. 46 out of 1006 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Jolanta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best beach where we had been! Good food and nice, polite and pleasant staff!
Stayed 7 nights in Apr 2026
Verified

10/10 Excellent

Gary L

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean beautiful resort!
Stayed 7 nights in Mar 2026
Verified

10/10 Excellent

Kelly Colby

Liked: Cleanliness
We had an oceanfront room and it was gorgeous! The sunsets, the beach, the food, the people all stellar. Looking forward to going back!
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Jason

Liked: Cleanliness, amenities, property conditions & facilities
We had an amazing experience here! The staff was amazing, the food was great, and the weather was perfect our entire week long stay!
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent beach! Plenty of chairs. Very clean grounds and rooms. Staff was amazing
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Tina

Liked: Cleanliness, amenities, property conditions & facilities
Great place!
Stayed 6 nights in Jan 2026
Verified

10/10 Excellent

April

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I can't say enough about this resort. Hands down one of the best in negril. The staff is so wonderful! Since we've been here 3 times, we've now become family. Cleand beaches, breathe taking views and hreat food. A great place to relax and enjoy everything the sea has to offer.
Stayed 5 nights in Apr 2026
Verified

8/10 Good

Jomol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a very good clean room everyone was friendly
Stayed 3 nights in Mar 2026
Verified

8/10 Good

Mosammed runa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food could be better
Stayed 5 nights in Apr 2026
Verified

10/10 Excellent

Heidi

Liked: Cleanliness, amenities, property conditions & facilities
Staff is amazing place is incredible
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Jarrid Carl

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was Irie! Ya Mon
Stayed 7 nights in Apr 2026
Verified

10/10 Excellent

Prince

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent resort
Stayed 7 nights in Aug 2025
Verified

6/10 Okay

Tyler

Liked: Staff & service, amenities
There were roaches in our room and the buffet dining room.
Stayed 6 nights in Apr 2026
Verified

6/10 Okay

Tyler

Liked: Staff & service
There were roaches in our room and the buffet dining room.
Stayed 6 nights in Apr 2026
Verified

10/10 Excellent

Yevgeniy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staying there was like visiting paradise on Earth. Wonderful beach, comfortable and quiet room, no service issues whatsoever, food quality and selection beyond description, vibrant and helpful staff. Take a snorkeling boat tour, a safari bus tour, kayak or paddle around the bay, enjoy the sun!
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

Baylee

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, great views, clean beach. Average buffet but great service.
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Tiffany

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful, friendly, and accommodating staff! Beautiful beach.
Stayed 9 nights in Jan 2026
Verified

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities
Property was great, Do not book with EXPEDIA call resort
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Roxana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at Riu are fantastic! Even though they work so hard to make us feel happy, they still have the greatest smile on their faces, always joking and saying kind words. The Jerk chicken Hut or the beach was my favourite food. Always juicy, delicious and cooked to perfection. The beach is fantastic and the water just perfect. Our whole trip was amazing.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Cheryl

Liked: Cleanliness, amenities, property conditions & facilities
The staff and resort are awesome! Everything is so clean, good entertainment, great food. Nothing to complain about!
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

Lynn

Liked: Cleanliness, property conditions & facilities
Clean room, great staff, great food and the view. The water is stunning. You didn’t feel crowded at all.
Stayed 7 nights in Feb 2026
Verified

6/10 Okay

Igli

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect, good staff, good food, great beach but the only thing that kept bothering us was the guys in the beach offering all types of drugs around kids and they should do something about that. Thanks
Stayed 5 nights in Apr 2026
Verified

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location, staff was very nice, rooms were clean. Would happily stay here again.
Stayed 5 nights in Oct 2025
Verified

10/10 Excellent

Navid Jubaer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property: Clean, well maintained, ample amenities, modern. Staff: Friendly, very attentive, well trained. Beach view: Beach front property with private access to wonderful beach. Extremely perfect for ocean bath. Flat for about quarter of a mile. Food: Great quality and variety in the buffet serving breakfast, lunch, and dinner. 4 restaurants, 1 cafe, 3 bars, 1 hut, and a 24 hour snack bar.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I had an excellent week at this resort. The employees were friendly and helpful. I especially note Beverly at the front desk and Shana in the dining hall. The food was good, although my husband did not enjoy his steak at the Steak House, and we considered the delicious lobster tail that I had a much better option. Many employees throughout the facility work hard to maintain the property. The beach is incredible and the main reason we come back to Negril.
Stayed 7 nights in Mar 2026