Hotel Riu Palace Tropical Bay - All Inclusive

4.0 star property
Family fun on the beach, with 2 outdoor pools, near Kool Runnings Water Park

Photo gallery for Hotel Riu Palace Tropical Bay - All Inclusive

Sports facility
Aerial view
Reception
Buffet
Minibar, in-room safe, laptop workspace, blackout curtains

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Hot tub
  • Pool
  • All-inclusive
  • Gym
The current price is AU$497
includes taxes & fees
7 Oct - 8 Oct

Explore the area

View map
Norman Manley Boulevard, Bloody Bay Beach, Negril, Westmoreland
  • Bloody Bay Beach
    ‪12 min walk‬
  • Seven Mile Beach
    ‪16 min walk‬
  • Kool Runnings Water Park
    ‪3 min drive‬
  • Montego Bay (MBJ-Sir Donald Sangster Intl.)
    ‪83 min drive‬

Room options

Junior Suite, Garden View (B2C-CA)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Plasma TV
Separate bedroom
Ceiling fan
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Connecting Rooms, Oceanfront (C)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Plasma TV
Separate bedroom
Ceiling fan
  • 1 bedroom
  • Sleeps 8
  • 2 Double Beds

Junior Suite, Oceanfront (B2C-CA)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Plasma TV
Separate bedroom
Ceiling fan
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (B2C-CA)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Plasma TV
Separate bedroom
Ceiling fan
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Partial Sea View (L)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Plasma TV
Ceiling fan
Blackout curtains
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Suite, Ocean View (U)

10.0 out of 10
Exceptional
(5 reviews)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Plasma TV
Separate bedroom
Ceiling fan
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite, Ocean View (C)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Plasma TV
Ceiling fan
Blackout curtains
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Garden View (C)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Plasma TV
Separate bedroom
Ceiling fan
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Suite, Ocean View (C)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Plasma TV
Ceiling fan
Blackout curtains
  • 47 sq m
  • Sleeps 3
  • 1 King Bed

Junior Suite, Oceanfront (C)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Plasma TV
Separate bedroom
Ceiling fan
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Junior Suite, Garden View (U)

8.6 out of 10
Excellent
(101 reviews)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Plasma TV
Ceiling fan
Blackout curtains
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

Junior Suite, Garden View (L)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Plasma TV
Blackout curtains
Sofa bed
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

Junior Suite, Ocean View (U)

8.2 out of 10
Very good
(50 reviews)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Plasma TV
Ceiling fan
Blackout curtains
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Oceanfront (U)

8.8 out of 10
Excellent
(38 reviews)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Plasma TV
Ceiling fan
Blackout curtains
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

Suite, Ocean View (B2C-US)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Plasma TV
Ceiling fan
Blackout curtains
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

Double Room (C)

8.8 out of 10
Excellent
(6 reviews)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Plasma TV
Separate bedroom
Ceiling fan
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite, Ocean View (B2C-US)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Plasma TV
Ceiling fan
Blackout curtains
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Oceanfront (B2C-US)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Plasma TV
Ceiling fan
Blackout curtains
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Garden View (B2C-US)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Plasma TV
Ceiling fan
Blackout curtains
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Connecting Rooms, Partial Sea View (L)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Plasma TV
Separate bedroom
Ceiling fan
Blackout curtains
  • 1 bedroom
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Double Room (B2C-CA)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Plasma TV
Ceiling fan
Blackout curtains
Hairdryer
  • Sleeps 2
  • 1 Double Bed

Junior Suite, 2 Bedrooms, Ocean View (B2C-US)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Plasma TV
2 bedrooms
Ceiling fan
Blackout curtains
  • 2 bedrooms
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Junior Suite, Connecting Rooms, Oceanfront (L)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Plasma TV
Separate bedroom
Ceiling fan
Blackout curtains
  • 1 bedroom
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Junior Suite (Standard - E)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Plasma TV
Separate bedroom
Ceiling fan
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Junior Suite, Connecting Rooms, Oceanfront (B2C-CA)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Plasma TV
Separate bedroom
Ceiling fan
  • 1 bedroom
  • Sleeps 8
  • 2 Double Beds

Junior Suite, Oceanfront (L)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Plasma TV
Separate bedroom
Ceiling fan
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Junior Suite, Partial Sea View (E)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Plasma TV
Ceiling fan
Blackout curtains
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Suite, Ocean View (B2C-CA)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Plasma TV
Separate bedroom
Ceiling fan
  • 29 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Junior Suite, 2 Bedrooms, Oceanfront (B2C-US)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Plasma TV
2 bedrooms
Ceiling fan
Blackout curtains
  • 2 bedrooms
  • Sleeps 8
  • 2 Double Beds

Suite, Ocean View (L)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Plasma TV
Separate bedroom
Ceiling fan
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite, Connecting Rooms, Ocean View (B2C-CA)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Plasma TV
Separate bedroom
Ceiling fan
Blackout curtains
  • 1 bedroom
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Junior Suite, 2 Bedrooms, Oceanfront (U)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Plasma TV
2 bedrooms
Ceiling fan
Blackout curtains
  • 2 bedrooms
  • Sleeps 8
  • 2 Double Beds

Junior Suite, 2 Bedrooms, Ocean View (U)

8.8 out of 10
Excellent
(3 reviews)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Plasma TV
2 bedrooms
Ceiling fan
Blackout curtains
  • 2 bedrooms
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Junior Suite, Connecting Rooms, Ocean View (C)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Plasma TV
2 bedrooms
Ceiling fan
  • 2 bedrooms
  • Sleeps 8
  • 2 King Beds OR 4 Double Beds

Suite Junior with Side Sea View

  • 32 sq m
  • Sleeps 4

Suite Junior with Ocean View

  • 32 sq m
  • Sleeps 4

Suite with Sea View

  • 47 sq m
  • Sleeps 2

Suite Junior with Garden View

  • 32 sq m
  • Sleeps 4

About the area

Negril

An all-inclusive stay in Negril awaits you at Hotel Riu Palace Tropical Bay - All Inclusive. Within a 20-minute stroll, you'll find Bloody Bay Beach and Booby Cay. Highlights at this beachfront property include 5 restaurants, 2 outdoor swimming pools and a full-service spa. .A day of pampering at Renova Spa can include deep-tissue massages, body wraps and facials along with access to the sauna and hot tub. With 4 lounge bars and a poolside bar to choose from, you can enjoy a drink at the property. Spend the day at the beach where you'll find sunloungers, and enjoy the on-site gym and kids' club. Additionally, you'll find free Wi-Fi in public areas, a hot tub and a sauna. Free buffet breakfast is available daily between 7 AM and 11 AM. There's also the convenience of free self parking. .Places within a 30-minute walk of this 4-property class Negril property include Seven Mile Beach and Kool Runnings Water Park.

What's nearby

  • Bloody Bay Beach - 12 min walk - 1.0 km
  • Seven Mile Beach - 16 min walk - 1.4 km
  • Kool Runnings Water Park - 3 min drive - 2.6 km
  • Time Square Mall - 11 min drive - 8.4 km
  • Negril Cliffs - 18 min drive - 13.7 km

Getting around

  • Montego Bay (MBJ-Sir Donald Sangster Intl.) - 98 min drive

Restaurants

  • ‪Green Island Restaurant, RIU - ‬15 min walk
  • ‪Royalton Lobby Bar - ‬17 min walk
  • ‪Gourmet Marche - ‬16 min walk
  • ‪Hunter Steakhouse - ‬16 min walk
  • ‪Di Romagna Italian Cuisine at Azul Sensatori - ‬3 min drive

About this property

Hotel Riu Palace Tropical Bay - All Inclusive

Family fun on the beach, with 2 outdoor pools, near Kool Runnings Water Park
Hotel Riu Palace Tropical Bay - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Hotel Riu Palace Tropical Bay - All Inclusive offers its guests a full-service spa, 2 outdoor swimming pools, a health club, and Access to hot tub. There are 5 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 4 bars/lounges and a poolside bar. Free breakfast is served daily. Public spaces have free WiFi.

A children's pool, a sauna, and spa services are also featured at the family-friendly Hotel Riu Palace Tropical Bay - All Inclusive. Self parking is free.

This 4-star Negril property is smoke free.

  • 452 guestrooms or units
  • 2 levels
  • 8 buildings
  • 5 dining venues
  • 4 bars or lounges
  • Buffet breakfast (free)
  • Deli
  • Supervised kid's activities (free)
  • Kid's club
  • Beach lounge chairs
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Bellhop
  • No smoking on site
  • Bar by the pool
  • Swim-up bar
Hotel Riu Palace Tropical Bay - All Inclusive offers 452 air-conditioned accommodations with minibars and laptop-compatible safes. Rooms open to balconies. This accommodation offers separate sitting areas. Plasma televisions come with satellite channels.

Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers. This Negril property provides complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers. An iron/ironing board and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can indulge in a pampering treatment at the property's full-service spa, Renova Spa. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7 AM to 11 AM
  • 4 bars/lounges
  • 5 restaurants
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Children's club
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Health club
  • Hot tub
  • Kayaking
  • Personal motorised watercraft
  • Playground
  • Sailing
  • Sauna
  • Scuba diving
  • Snorkelling
  • Volleyball
  • Water skiing
  • Windsurfing

Family friendly

  • 2 outdoor pools
  • Children's club
  • Children's pool
  • Free supervised activities for children
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Aromatherapy
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Sports massages
  • Swedish massages

Accessibility

  • No lift

More

  • 2 floors
  • 8 buildings
  • Art Deco architecture
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Plasma TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Connecting rooms available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11 PM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Guests will receive an email within 2 weeks before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
When a room reservation includes a return airport transfer at no charge, it's essential to respond to the supplier's message to arrange the shuttle service.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Riu Palace Tropical Bay - All Inclusive

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, Diners Club and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival.
    For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Riu Palace Tropical
Riu Palace Tropical Bay
Riu Palace Tropical Bay All Inclusive
Riu Palace Tropical Bay All Inclusive Negril
Riu Palace Tropical Bay Negril
Riu Tropical
Riu Tropical Bay
Riu Tropical Bay Palace
Riu Tropical Palace Bay
Tropical Bay
Riu Tropical Inclusive Negril
RIU Palace Tropical Bay All Inclusive
Hotel Riu Palace Tropical Bay - All Inclusive Negril

Frequently asked questions

What is the cancellation policy at Hotel Riu Palace Tropical Bay - All Inclusive?

Hotel Riu Palace Tropical Bay - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Riu Palace Tropical Bay - All Inclusive?

As of 9 Sept 2025, prices found for a 1-night stay for 2 adults at Hotel Riu Palace Tropical Bay - All Inclusive on 7 Oct 2025 start from AU$497.35, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Riu Palace Tropical Bay - All Inclusive?

Yep, Hotel Riu Palace Tropical Bay - All Inclusive has a free self car park.

Are there any beaches close to Hotel Riu Palace Tropical Bay - All Inclusive?

Yep, Hotel Riu Palace Tropical Bay - All Inclusive is on Bloody Bay Beach, which travelers give top marks. Fun beach activities include snorkelling, scuba diving and waterskiing.

Is there a spa on site at Hotel Riu Palace Tropical Bay - All Inclusive?

Yep, Renova Spa is available for guests. It has a hot tub and a sauna. You'll enjoy heaps of services like body wraps, facials and body treatments, as well as Swedish massages.

Does Hotel Riu Palace Tropical Bay - All Inclusive have a pool?

Hotel Riu Palace Tropical Bay - All Inclusive has 2 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What luxury perks are available at Hotel Riu Palace Tropical Bay - All Inclusive?

Hotel Riu Palace Tropical Bay - All Inclusive features 2 outdoor pools, a full-service spa and a health club.

What makes Hotel Riu Palace Tropical Bay - All Inclusive a romantic place to stay?

1 hot tub and 24-hour room service, as well as rainfall showerheads and private balconies in the guestrooms, help set the scene for a romantic weekend at Hotel Riu Palace Tropical Bay - All Inclusive.

Is Hotel Riu Palace Tropical Bay - All Inclusive family-friendly?

You bet! With amenities such as a children's club, a children's pool and free supervised childcare, it's no surprise that Hotel Riu Palace Tropical Bay - All Inclusive is a hit with families.

Does Hotel Riu Palace Tropical Bay - All Inclusive serve breakfast?

Yep, complimentary buffet brekkie is served daily from 7 AM to 11 AM.

Is there a free airport shuttle available at Hotel Riu Palace Tropical Bay - All Inclusive?

No, Hotel Riu Palace Tropical Bay - All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Riu Palace Tropical Bay - All Inclusive?

Yep, they've got a poolside bar and 5 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Hotel Riu Palace Tropical Bay - All Inclusive?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hotel Riu Palace Tropical Bay - All Inclusive?

No, pets and service animals are not allowed.

Hotel Riu Palace Tropical Bay - All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 575 out of 1009 reviews
Rating 8 - Good. 229 out of 1009 reviews
Rating 6 - Okay. 117 out of 1009 reviews
Rating 4 - Poor. 50 out of 1009 reviews
Rating 2 - Terrible. 38 out of 1009 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Stephanie

Liked: Cleanliness, amenities, property conditions & facilities
Awesome
Stayed 7 nights in Jun 2025

8/10 Good

Ivette M

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Rooms are exactly as shown. Food and drinks are great. From our experience, some buffet items do not get replenished. Fruit was one of the key factors. Since fruit is local produce. Coffee shop does not open until 1000. Why? Only self serve coffee machine at 24:7 service cafeteria.All Pools close at 6pm. Besides these small intricacies. Local food at buffet is great. Mostly same items daily. Jerk hut chicken is amazing. Bartenders are great at making all kinds of drinks. Rum is their specialty. Bob Marley, Dirty Banana, Jamaican Smile.. to name a few. The resort is well kept and maintained. Night entertainment was good. The beach is beautiful and calm. Made for a nice tranquil stay.
Stayed 5 nights in Jun 2025

10/10 Excellent

Joyce

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Jun 2025

10/10 Excellent

Clive

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Janielle, Kamuela

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The food was amazing!! Only problem I had was the steak was fresh, but otherwise they did an amazing job with the rest of food options. The drinks they kept flowing!! Love that
Stayed 3 nights in Jun 2025

10/10 Excellent

Angela

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful property, great beaches, great food, great entertainment & easy availability to day excursions! Can’t wait to bring our kids next year!
Stayed 6 nights in May 2025

8/10 Good

Raymond

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly. I loved the food here. We tried the buffet and the jerk hut which were great!
Stayed 3 nights in May 2025

2/10 Terrible

Othman

Disliked: Cleanliness
Stayed 7 nights in May 2025

10/10 Excellent

Moises

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I had an amazing stay at RIU Negril. The staff was so friendly and kind. Also the room was very clean and spacious. Love that they had variety of liquors in the room.
Stayed 5 nights in Jun 2025

10/10 Excellent

Tode

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I love this place
Stayed 8 nights in May 2025

6/10 Okay

latina

Stayed 5 nights in May 2025

10/10 Excellent

George

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff were all very nice.
Stayed 3 nights in May 2025

4/10 Poor

Joyce

Disliked: Amenities, property conditions & facilities
I love the food. I Did not l8ke house keeping
Stayed 3 nights in May 2025

10/10 Excellent

Ariel

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Our second time at this resort. Excellent food and very friendly staff! The most beautiful location. We will definitely go back again.
Stayed 7 nights in May 2025

8/10 Good

Savosha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are extremely friendly and kind. Andre our evening server was awesome! The highlight was the entertainment team! The Michael Jackson tribute was everything!
Stayed 4 nights in May 2025

10/10 Excellent

Philip

Travelled with partner
Liked: Amenities, property conditions & facilities
We were looking for a nice relaxing chill out time, it delivered on all fronts 😊👍
Stayed 7 nights in May 2025

6/10 Okay

John H

Stayed 8 nights in May 2025

4/10 Poor

Bajram

Travelled with partner, Travelled with group
Liked: Cleanliness
Disliked: Amenities
Compared to other Rius the resort it self had nothing to do especially for a palace. The rooms were nothing compared to other Riu Palaces, no swim outs, no nice view, only 3 pools for the whole place, only 4 restaurants, no sport bar, I can go on and on about how bad this place was. 3/10
Stayed 7 nights in May 2025

10/10 Excellent

Gloria Mosunmola

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like how the staff were ready to help. I misplaced my foundation and reported it to the manager. He promised me to look into it. When I got home I saw it and called like about two times before I could talk to the same manager that I found what I thought was lost. I am satisfied with the hotel staff. There was no bad experiences. Having said that I noticed that I saw a cockroach and fly in the room, that can be fixed. A staff asked if I was coming back again and I said YES! I love the place and I can recommend it to anyone. Thank you for keeping us safe!!! ❤️❤️❤️❤️
When I was leaving , feeling sad to leave ☹️
The fresh coconut from the hotel 🥰🥰🥰
When I was departing from the hotel to the airport
Stayed 4 nights in May 2025

10/10 Excellent

Alexus Alize

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2025

4/10 Poor

Corey

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
2 out of 5 stars The only reason this isn’t a one-star review is because the beach was absolutely beautiful. That said, everything else fell short of expectations. We were extremely disappointed with how the staff treated us depending on whether or not we tipped—or even if they assumed we wouldn’t. This is marketed as an all-inclusive resort, yet we felt pressured to tip constantly: every meal, every drink, housekeeping, and pretty much any interaction. It created an uncomfortable atmosphere that overshadowed what should have been a relaxing experience. The room was another letdown. As a so-called family resort, the space was shockingly small for a family of four. With two toddlers (ages 3 and 4), it felt cramped and stressful any time we were in the room. Definitely not designed with young families in mind. We won’t be returning. The beach isn’t enough to make up for everything else.
Stayed 6 nights in Mar 2025

10/10 Excellent

Oran

Stayed 4 nights in May 2025

10/10 Excellent

Aubrey

I loved the experience I wish they had a little better tequila and they had better 24 hour food because after you drink you get hungry. Even if it was just pizza. But everyone was so nice! Amazing service.
Stayed 5 nights in May 2025

6/10 Okay

Richard

Stayed 3 nights in Apr 2025

10/10 Excellent

Kunle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best of all resorts
Stayed 4 nights in May 2025