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Sunset at the Palms Resort - Adults Only - All Inclusive

4.5 star property
Adults-only luxury on the beach

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Photo gallery for Sunset at the Palms Resort - Adults Only - All Inclusive

Private beach, white sand, sun-loungers, beach umbrellas
Property grounds
Treetop Deluxe
4 restaurants, breakfast, lunch, dinner served; Caribbean cuisine
Shower, rainfall showerhead, eco-friendly toiletries, hair dryer
Reviews
9.2

Wonderful

Popular amenities

  • Hot tubHot tubHot tub
  • Spa
  • Pool
  • On private beach
  • LaundryLaundryLaundry
  • All-inclusive

Explore the area

Map
Norman Manley Blvd, Negril, Westmoreland
  • Popular LocationBloody Bay Beach13 min walk
  • Popular LocationHedonism II20 min walk
  • Popular LocationKool Runnings Water Park3 min drive
  • AirportMontego Bay (MBJ-Sir Donald Sangster Intl.)82 min drive

Room options

View all photos for Treetop 1-Bedroom Suite

Treetop 1-Bedroom Suite

Treetop 1-Bedroom Suite

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Mini-fridge
Free minibar items
Flat-screen TV
Pillow-top bed
  • 70 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Treetop Deluxe

Treetop Deluxe | Terrace/patio

Treetop Deluxe

9/10 Wonderful

Highlights

Balcony
Air conditioning
Connecting rooms available
Mini-fridge
Free minibar items
Flat-screen TV
Blackout curtains
Ceiling fan
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Treetop Standard

Treetop Standard

Treetop Standard

7.1/10 Good

Highlights

Balcony
Air conditioning
Connecting rooms available
Mini-fridge
Free minibar items
Flat-screen TV
Blackout curtains
Ceiling fan
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Negril

A luxury stay in Negril awaits you at Sunset at the Palms Resort - Adults Only - All Inclusive. Within a 5-minute stroll you'll find Jamaica Beaches and Bloody Bay Beach within a 15-minute walk. Highlights at this all-inclusive property include 4 restaurants, 3 bars/lounges and a private beach. .A day of pampering can include beachside massages, facials and mani/pedis. The buffet restaurant, Palm Grove, serves Caribbean cuisine and is open for breakfast, lunch and dinner. The property's own beach bar and poolside bar are nice places to enjoy a drink. Enjoy the outdoor swimming pool, gym, Hot tub and sauna. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Each morning free buffet breakfast is offered between 7:00 AM and 10:00 AM. There's also the convenience of an airport shuttle. .Places within a 30-minute walk of this 4.5-property class Negril property include Seven Mile Beach and Kool Runnings Water Park.

What's nearby

  • Bloody Bay - 1 min walk
  • Bloody Bay Beach - 13 min walk
  • Hedonism II - 20 min walk
  • Seven Mile Beach - 2 min drive
  • Kool Runnings Water Park - 3 min drive

Getting around

  • Montego Bay (MBJ-Sir Donald Sangster Intl.) - 83 min drive

Restaurants

  • Green Island Restaurant, RIU - 13 min walk
  • Royalton Lobby Bar - 20 min walk
  • Hunter Steakhouse - 19 min walk
  • Zen - 17 min walk
  • Mandalay at Riu - 13 min walk

About this property

Sunset at the Palms Resort - Adults Only - All Inclusive

Adults-only luxury on the beach
Sunset at the Palms Resort - Adults Only - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Step outside to feel the sun on your face and the sand in your toes on the white sand beach. Sit back and relax on the beach with free beach club on site, umbrellas, and sunloungers. Have fun in the sun at Sunset at the Palms Resort - Adults Only - All Inclusive with summer activities such as snorkelling, scuba diving and windsurfing.

Free breakfast is available daily. There are 4 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges, a beach bar and a poolside bar. WiFi is free in public spaces. This all-inclusive property also offers an outdoor pool, a health club and a hot tub.

This 4.5-star Negril property is smoke free.

  • 1 floor
  • 85 guestrooms or units
  • 4 dining venues
  • 3 bars or lounges
  • Buffet breakfast (free)
  • Deli
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Library
  • Terrace
  • Garden
  • Gift shop
  • Bellhop
  • No smoking on site
  • Bar on the beach
  • Coffee shop
  • Bar by the pool
  • Swim-up bar
Sunset at the Palms Resort - Adults Only - All Inclusive offers 85 air-conditioned accommodations with free minibar items and minibars. Rooms open to balconies. Beds feature pillowtop mattresses. 32-inch flat-screen televisions come with premium satellite channels. Bathrooms include a shower with a rainfall showerhead, dressing gowns, slippers and hairdryers.

This Negril property provides complimentary wireless Internet access. Business-friendly amenities include desks and safes. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and in-room massages can be requested.

Guests can pamper themselves by indulging in the on-site spa services. Services include facials and manicures and pedicures.

Awards and affiliations

Eco-certified property
This property participates in Green Globe – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.

Languages

English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • 3 bars/lounges
  • 4 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Blue Coffee Cafe
  • Chefs' Showcase
  • Lotus Leaf
  • Palm Breeze Beach Grill
  • Palm Grove

Things to do

  • Billiards/pool table
  • Free beach club
  • Health club
  • Kayaking
  • Library
  • Outdoor pool
  • Sailing
  • Sauna
  • Scuba diving
  • Snorkelling
  • Spa tub
  • Windsurfing

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Outdoor furniture
  • Terrace

Spa

  • Facials
  • In-room massages
  • Manicures/pedicures

Accessibility

  • No lift

More

  • At least 10% of profits reinvested in community and sustainability
  • Comprehensive food waste policy
  • Floor
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 32-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar
  • Limited room service
  • Mini-fridge

Outdoor space

  • Balcony

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Transport options are available for minimum 2 guests. Return airport shuttle service is available for USD 99 per person from Sangster International Airport (MJB) in Montego Bay.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Sunset at the Palms Resort - Adults Only - All Inclusive

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 99 per person (return)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and Discover. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and outdoor lighting in all accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Palms Sunset
Sunset Palms Negril
Sunset Palms Resort
Sunset Palms Resort All Inclusive
Sunset Palms Resort All Inclusive Negril
Sunset Palms Adults All Inclusive Negril
Sunset Palms Adults Inclusive
Sunset at the Palms Resort Adults Only All Inclusive
Sunset at the Palms Resort - Adults Only - All Inclusive Negril

Frequently asked questions

What is the cancellation policy at Sunset at the Palms Resort - Adults Only - All Inclusive?

Sunset at the Palms Resort - Adults Only - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Sunset at the Palms Resort - Adults Only - All Inclusive?

As of 21 May 2024, prices found for a 1-night stay for 2 adults at Sunset at the Palms Resort - Adults Only - All Inclusive on 22 May 2024 start from AU$737.21, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Sunset at the Palms Resort - Adults Only - All Inclusive?

Yep, Sunset at the Palms Resort - Adults Only - All Inclusive is on Bloody Bay Beach, which our travelers recommend. Fun beach activities include snorkelling, scuba diving and windsurfing.

Is there a spa on site at Sunset at the Palms Resort - Adults Only - All Inclusive?

There's no onsite spa, but this property does offer services like facials as well as beachside massages.

Does Sunset at the Palms Resort - Adults Only - All Inclusive have a pool?

Sunset at the Palms Resort - Adults Only - All Inclusive has an outdoor pool. Grab your bathers and lounge poolside while enjoying with a coldie from the bar.

What luxury perks are available at Sunset at the Palms Resort - Adults Only - All Inclusive?

Sunset at the Palms Resort - Adults Only - All Inclusive features a private beach, a health club and an outdoor pool. All guestrooms come with pillowtop beds and free minibar items.

What makes Sunset at the Palms Resort - Adults Only - All Inclusive a romantic place to stay?

1 hot tub and beachfront dining, as well as rainfall showerheads and pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Sunset at the Palms Resort - Adults Only - All Inclusive.

Is Sunset at the Palms Resort - Adults Only - All Inclusive family-friendly?

No, Sunset at the Palms Resort - Adults Only - All Inclusive is an adults-only property.

Does Sunset at the Palms Resort - Adults Only - All Inclusive serve breakfast?

Yep, complimentary buffet brekkie is on offer daily between 7:00 AM and 10:00 AM.

Is there a free airport shuttle available at Sunset at the Palms Resort - Adults Only - All Inclusive?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Sunset at the Palms Resort - Adults Only - All Inclusive?

Yep, they've got a beach bar and 4 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Sunset at the Palms Resort - Adults Only - All Inclusive?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Sunset at the Palms Resort - Adults Only - All Inclusive?

No, pets and service animals are not allowed.

Sunset at the Palms Resort - Adults Only - All Inclusive Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 697 out of 1009 reviews" "
Rating 8 - Good. 195 out of 1009 reviews" "
Rating 6 - Okay. 70 out of 1009 reviews" "
Rating 4 - Poor. 26 out of 1009 reviews" "
Rating 2 - Terrible. 21 out of 1009 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Tom

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is the first All-inclusive resort I want to go back to. Adults Only boutique resort with only 85 rooms or 170 guests max. Beautiful tropical grounds with elevated duplex rooms with private balconies that do not share a common wall with their neighbor. Delicious cuisine in 3 restaurants and top-shelf alcohol in the bars. Private beach with luncheon grill & bar across the street has ample supply of chairs, staff, sun and shade . Beach Craft are included to all guests. Sunset at the Palms never feels crowded and the friendly staff makes you feel welcome and important. This resort is perfect for guests who relish time relaxing amidst lush tropical greenery and crystal clear blue Caribbean waters. I'd like to go back immediately !
Interior dining available.
Beautiful tropical grounds.
Pool.
Swim up bar.
Stayed 5 nights in Feb 2024

10/10 Excellent

Shelley

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Looking for that someplace special? This is it. Perfect for those who seek a retreat from the ordinary. The vibe is an old world Caribbean feel mixed with deep toned Balinese woods. Beautiful shutters and carved wood furnishings. This is an all inclusive but without the sterile offerings of many large resorts. With only 85 cabins set in a lush flora and fauna surroundings, it is both peaceful and beautiful. The food offerings are exquisite and the service impeccable. Many of the staff have been here since it reopened 15 years ago. We were in cabin 104 (deluxe treehouse) which was perfectly set at the back of the grounds. The room itself was impeccable and private with a balcony off the double doors. A mini bar stocked nicely with water and beer. True to form at Sunset at the Palms (SATP), they are there to ensure a customized experience. The first day we were asked what we’d like in our room fridge and subsequently stocked with same. Every single detail has been thought of. The magnificent private beach is located across the street, but don’t let that deter - a crossing guard is there to ensure safety and it’s less of a walk than most large scale resorts. When you arrive at the beach, chair, towel and food service await for your lounging pleasure. If I had to some the experience up in a few words, it would be casual sophistication with a relaxing, service oriented motto. If you’re looking for an activity oriented, party vibe stay, you’re probably best suited elsewhere.
Stayed 6 nights in Feb 2024

10/10 Excellent

Corey, Oshawa

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our 3rd time vacationing at sunset at the palms, Negril. Staff is very professional and friendly and go out of their way to make sure you’re happy. Never disappointed.
Stayed 6 nights in Feb 2024

10/10 Excellent

Konstantin

Everything was excellent
Stayed 6 nights in Feb 2024

10/10 Excellent

Heather

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The property is lovely, many trees and flowering plants everywhere. Pleasant dining areas inside and out. Excellent food and very helpful and friendly staff. A calm and unhurried atmosphere. Beautiful pool and bar. We were a little disappointed with our room, it was quite small and dark. Not much space for clothing and only one hook in the entire room. However, it did not spoil our stay.
Stayed 7 nights in Feb 2024

6/10 Okay

Manjit

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The property was very quiet. The staff was very few and slow at times. Pool was always cold and small. Not lively at all in the resort. The beach was very nice. Food choices were very limited, but it did taste good. Gym had a few equipment out or order. The rooms were very nice and cool, giving off a cabin feeling. This resort is for those looking just to relax. Not much music or entertainment.
Stayed 5 nights in Feb 2024

6/10 Okay

Donald

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Overall the stay was nice but as they say, first impressions are everything and it’s true. We arrived at approximately 3:30, the room wasn’t ready and we were hungry after traveling with nothing to eat since breakfast. They advertise that lunch is available until 5:00pm but we sat down to order from the menu and were told 2 items we wanted were out, salad and soup. The menu is mostly sandwiches and burgers which we found later to be the same day after day. There was no hot water to take a shower and the fixtures all need to be replaced, so bad the water shot outside the shower over the curtain and to the floor. The next morning I informed them about the shower and later that day was told it was resolved. We returned from the beach to take showers for dinner reservations and had same problems. I went down to the front to let them know, there was lack of concern but was followed back by someone to look at the problem. At that point I had to go to dinner with no shower after a day at the beach. They resolved the hot water issue that second night. The concierge service was the absolute worst I’ve ever experienced. They seem to have no tolerance for questions and to be honest know not enough to be able to answer questions. I pre-reserved all excursions and paid in advance but nothing was scheduled or researched ahead of time. Beach is great and the staff there is wonderful. The dinner services and staff is very good. Some of the bar staff could be more friendly.

10/10 Excellent

SYLVIE

Stayed 4 nights in Feb 2024

10/10 Excellent

Elmer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had such an amazing time 10 out of 10 I will return they had the most amazing food and beautiful architecture , I love seeing the humming birds and walking to the beach I loved it the staff is so attentive and friendly I felt at home
Stayed 4 nights in Feb 2024

6/10 Okay

Jennifer

Travelled with family, Travelled with group
Liked: Cleanliness
Disliked: Amenities
This was our first time to Jamaica and to this property. The resort is nice but I would not recommend it as highly as other reviews. The food was limited in variety and flavor. The staff was unfriendly at times which we thought was odd given the fabulous reviews. The pool was unheated and therefor unusable. The beach is beautiful and the gentleman placing chairs and towels was great. Our treehouse was nice but located very near the road so the noise was very loud at times. Overall, it was fine but not as fabulous as others seem to think.