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Sunset at the Palms Resort - Adults Only - All Inclusive

4.5 star property
Adults-only beachfront property with outdoor pool

Photo gallery for Sunset at the Palms Resort - Adults Only - All Inclusive

Private beach, white sand, sun-loungers, beach umbrellas
Treetop 1-Bedroom Suite
Exterior detail
Outdoor pool
View from property

Popular amenities

Explore the area

Map
Norman Manley Blvd, Negril, Westmoreland
  • Bloody Bay Beach
    ‪14 min walk‬
  • Seven Mile Beach
    ‪19 min walk‬
  • Kool Runnings Water Park
    ‪3 min drive‬
  • Montego Bay (MBJ-Sir Donald Sangster Intl.)
    ‪83 min drive‬

Room options

View all photos for Treetop 1-Bedroom Suite

Treetop 1-Bedroom Suite

Treetop 1-Bedroom Suite

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Mini-fridge
Free minibar items
Flat-screen TV
Separate bedroom
  • 70 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Treetop Deluxe

Treetop Deluxe | Terrace/patio

Treetop Deluxe

8.8 out of 10
Excellent
(78 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Mini-fridge
Free minibar items
Flat-screen TV
Separate bedroom
Ceiling fan
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Treetop Standard

Treetop Standard

Treetop Standard

9.0 out of 10
Wonderful
(12 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Mini-fridge
Free minibar items
Flat-screen TV
Separate bedroom
Ceiling fan
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

About the area

Negril

A luxury stay in Negril awaits you at Sunset at the Palms Resort - Adults Only - All Inclusive. Within a 30-minute stroll, you'll find Bloody Bay Beach and Seven Mile Beach. Highlights at this all-inclusive property include 4 restaurants, 3 bars/lounges and a private beach. .A day of pampering can include beachside massages, facials and mani/pedis. The buffet restaurant, Palm Grove, serves Caribbean cuisine and is open for breakfast, lunch and dinner. The property's own beach bar and poolside bar are nice places to enjoy a drink. Spend the day at the beach where you'll find sunloungers, and enjoy the on-site outdoor swimming pool and gym. Additionally, you'll find free Wi-Fi in public areas, a hot tub and a sauna. Each morning free buffet breakfast is offered between 7:00 AM and 10:00 AM. There's also the convenience of an airport shuttle. .Places within a 30-minute walk of this 4.5-property class Negril property include Jamaica Beaches and Kool Runnings Water Park.

What's nearby

  • Bloody Bay Beach - 14 min walk - 1.2 km
  • Seven Mile Beach - 19 min walk - 1.6 km
  • Kool Runnings Water Park - 3 min drive - 2.6 km
  • Time Square Mall - 11 min drive - 8.4 km
  • Negril Cliffs - 18 min drive - 13.7 km

Getting around

  • Montego Bay (MBJ-Sir Donald Sangster Intl.) - 83 min drive

Restaurants

  • ‪Green Island Restaurant, RIU - ‬13 min walk
  • ‪Hunter Steakhouse - ‬19 min walk
  • ‪Ackee - ‬3 min drive
  • ‪Hedonism II - Delroy's Bar - ‬20 min walk
  • ‪Mahogany - ‬4 min drive

About this property

Sunset at the Palms Resort - Adults Only - All Inclusive

Adults-only beachfront property with outdoor pool
Sunset at the Palms Resort - Adults Only - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Step outside to feel the sun on your face and the sand in your toes on the white sand beach. Sit back and relax on the beach with free beach club on site, umbrellas, and sunloungers. Have fun in the sun at Sunset at the Palms Resort - Adults Only - All Inclusive with summer activities such as snorkelling, scuba diving and windsurfing.

Free breakfast is available daily. There are 4 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges, a beach bar and a poolside bar. WiFi is free in public spaces. This all-inclusive property also offers an outdoor pool, a health club and a hot tub.

This 4.5-star Negril property is smoke free.

  • 1 floor
  • 85 guestrooms or units
  • 4 dining venues
  • 3 bars or lounges
  • Buffet breakfast (free)
  • Deli
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Library
  • Terrace
  • Garden
  • Gift shop
  • Bellhop
  • No smoking on site
  • Bar on the beach
  • Coffee shop
  • Bar by the pool
  • Swim-up bar
Sunset at the Palms Resort - Adults Only - All Inclusive offers 85 air-conditioned accommodations with free minibar items and minibars. Rooms open to balconies. Beds feature pillowtop mattresses. 32-inch flat-screen televisions come with premium satellite channels. Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and hairdryers.

This Negril property provides complimentary wireless Internet access. Business-friendly amenities include desks and safes. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and in-room massages can be requested.

Guests can pamper themselves by indulging in the on-site spa services. Services include facials and manicures and pedicures.

Awards and affiliations

Eco-certified property
This property participates in Green Globe – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, German, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • 3 bars/lounges
  • 4 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Blue Coffee Cafe
  • Chefs' Showcase
  • Lotus Leaf
  • Palm Breeze Beach Grill
  • Palm Grove

Things to do

  • Billiards/pool table
  • Free beach club
  • Health club
  • Hot tub
  • Kayaking
  • Library
  • Outdoor pool
  • Sailing
  • Sauna
  • Scuba diving
  • Snorkelling
  • Windsurfing

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Outdoor furniture
  • Terrace

Spa

  • Facials
  • In-room massages
  • Manicures/pedicures

Accessibility

  • No lift

More

  • 1 floor
  • At least 10% of profits reinvested in community and sustainability
  • Banquet hall
  • Comprehensive food waste policy
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar
  • Limited room service
  • Mini-fridge

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Transport options are available for minimum 2 guests. Return airport shuttle service is available for USD 99 per person from Sangster International Airport (MJB) in Montego Bay.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Sunset at the Palms Resort - Adults Only - All Inclusive

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 99 per person (return)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and outdoor lighting
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express and Discover. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and outdoor lighting in all accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Palms Sunset
Sunset Palms Negril
Sunset Palms Resort
Sunset Palms Resort All Inclusive
Sunset Palms Resort All Inclusive Negril
Sunset Palms Adults All Inclusive Negril
Sunset Palms Adults Inclusive
Sunset at the Palms Resort Adults Only All Inclusive
Sunset at the Palms Resort - Adults Only - All Inclusive Negril

Frequently asked questions

What is the cancellation policy at Sunset at the Palms Resort - Adults Only - All Inclusive?

Sunset at the Palms Resort - Adults Only - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

Are there any beaches close to Sunset at the Palms Resort - Adults Only - All Inclusive?

Yep, Sunset at the Palms Resort - Adults Only - All Inclusive is on Bloody Bay Beach, which travelers give top marks. Fun beach activities include snorkelling, scuba diving and windsurfing.

Is there a spa on site at Sunset at the Palms Resort - Adults Only - All Inclusive?

There's no onsite spa, but this property does offer services like facials as well as beachside massages.

Does Sunset at the Palms Resort - Adults Only - All Inclusive have a pool?

Sunset at the Palms Resort - Adults Only - All Inclusive has an outdoor pool. Grab your bathers and lounge poolside while enjoying with a coldie from the bar.

What luxury perks are available at Sunset at the Palms Resort - Adults Only - All Inclusive?

Sunset at the Palms Resort - Adults Only - All Inclusive features a private beach, a health club and an outdoor pool. All guestrooms come with pillowtop beds and free minibar items.

What makes Sunset at the Palms Resort - Adults Only - All Inclusive a romantic place to stay?

1 hot tub and beachfront dining, as well as rainfall showerheads and pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Sunset at the Palms Resort - Adults Only - All Inclusive.

Is Sunset at the Palms Resort - Adults Only - All Inclusive family-friendly?

No, Sunset at the Palms Resort - Adults Only - All Inclusive is an adults-only property.

Does Sunset at the Palms Resort - Adults Only - All Inclusive serve breakfast?

Yep, complimentary buffet brekkie is on offer daily between 7:00 AM and 10:00 AM.

Is there a free airport shuttle available at Sunset at the Palms Resort - Adults Only - All Inclusive?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Sunset at the Palms Resort - Adults Only - All Inclusive?

Yep, they've got a beach bar and 4 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Sunset at the Palms Resort - Adults Only - All Inclusive?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Sunset at the Palms Resort - Adults Only - All Inclusive?

No, pets and service animals are not allowed.

Sunset at the Palms Resort - Adults Only - All Inclusive Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 707 out of 1012 reviews
Rating 8 - Good. 181 out of 1012 reviews
Rating 6 - Okay. 71 out of 1012 reviews
Rating 4 - Poor. 32 out of 1012 reviews
Rating 2 - Terrible. 21 out of 1012 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Julie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very attentive staff, friendly. Clean rooms, clean facilities. Beautiful beach. Food was great
Stayed 4 nights in Apr 2025

10/10 Excellent

Sharon Pierce

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beach is amazing. Excellent personalized service.
Stayed 5 nights in Apr 2025

10/10 Excellent

Angela

Stayed 8 nights in Apr 2025

10/10 Excellent

Nielita

Liked: Cleanliness, staff & service, property conditions & facilities
If you’re looking for an relaxing la
Stayed 5 nights in Apr 2025

10/10 Excellent

Elena

Stayed 4 nights in Apr 2025

10/10 Excellent

louis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2025

10/10 Excellent

Malinda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was amazing very laid back and quite. The staff was friendly, helpful, and all around amazing trip.
Stayed 3 nights in Apr 2025

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I went to the sunset for a week with a couple of friends and had a fantastic time. Very laid back and relaxed, amazing treehouse bungalows sit back in the jungle. Very nice beach with plenty of chairs and people to help set them up for you. Great beach bar and lunch brought to you by helpful staff. The beaches pure sand which is excellent for swimming, and the water is very calm as compared to the more southern properties on the beach, which are also much more busy. We would recommend the place to anyone who wants to kick back and relax, and doesn't need too much evening entertainment, as it's pretty quiet. It's definitely the best property on that whole stretch of beach.
Stayed 7 nights in Apr 2025

8/10 Good

Lisa Marie, Fertile

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were unique and more like a tree house feel or cabin feel. The staff was amazing is all areas. This is the best beach I have been on will total sand in the water, no rocks. We spent the majority of our time in the water. There was plenty of shade if you needed to be out of the sun. Food and drink service was provided at the beach. If you don't like crowds, noise or lines this is a great choice. You get a lush jungle experience. Cons: This is a very small resort with one buffet, one restaurant and a beach grill. Limited night life, piano singer, house band, karaoke. Very tiny pool, but a swim up bar. Loud frogs and crickets at night and you can hear them when inside. Rooms need some updates, but clean. Many in my party said they would return. I would too, but I prefer a different hotel every time I travel.
Stayed 7 nights in Apr 2025

10/10 Excellent

Jackie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was so lush and relaxing upon entry. All the staff from the concierges, bell hops, pool and beach personnel were pleasant and helpful. We had a rough arrival due to storms messing up flights but the stress disappeared once we reached the property. Ran into multiple couples that were repeat visitors and I see why. Great location near seven mile and popular attractions in Negril. Will definitely return for my next stay in Negril.
Stayed 5 nights in Apr 2025

8/10 Good

Shawn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful mature lush setting with all the sights and sounds that tropical nature has to offer. We did notice that the grounds surrounding the rooms on the other side of the property were much better kept and groomed. The setting is private and unique and we loved that. The buildings are older and the bathroom did seem to show its age but was clean and functional. Some TLC would help improve things. The staff were welcoming and friendly. The buffet was consistently fantastic! Shout out to Chef Shane who did a cooking demonstration and was responsible for the delish fish and daily soup (something new and delicious every day) amongst other items. We did not find our “Lotus Dinner” to be worth the hype and so chose to only eat at the buffet for all our meals. The beach restaurant was also not our favorite. We would have loved to have experienced more authentic jerk chicken rather than the safer crowd pleasing version. The rumachinos and coffee were fantastic! The beach was stunning and the beach staff were awesome. We felt safe and well taken care of. Brenda and Petula provided the most wonderful spa experiences in such a beautiful and relaxing setting! We highly recommend these gifted ladies. If you are looking for a party/nightlife environment this isn’t the place for you. It is the perfect get away to relax and rejuvenate with nature at its core. We will definitely be back.
Stayed 7 nights in Apr 2025

10/10 Excellent

Cody

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at this resort are phenomenal! Shout out to Jason and Brittany! We had an awesome week. Beautiful beach.
Stayed 7 nights in Apr 2025

4/10 Poor

Todd Dale

Stayed 7 nights in Apr 2025

10/10 Excellent

EVAN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sunset at the Palms was exactly what I needed. A perfect combination of relaxation and fun. The lush property grounds created a zen like atmosphere. The treehouses were well maintained and had everything you’d need. The all inclusive buffet style dining options were good. The Lotus Restaurant was very good. We loved the rack of lamb. Nightly entertainment was fun and engaging. We loved the spa as well. The outdoor couples massage added to the zen and relaxing nature of the property. The beach was beautiful. If I had anything that I’d like to see improved. It would be the food at the beach bar. It did not meet the standards of the other dining options. Overall I think Sunset at the Pals is a gem.
Stayed 3 nights in Apr 2025

10/10 Excellent

Brian

Stayed 6 nights in Apr 2025

6/10 Okay

Kareem

Travelled with partner
Liked: Cleanliness, property conditions & facilities
I've been to Negril many times and there was nothing special about this place. The staff did their job but weren't very warm or friendly except Crystal. The day bed on the balcony was covered in a stained sheet and we told the front desk and it was never changed. One of the beach bartenders was always scowling to the point that you didn't want to ask for anything. their job but
Stayed 4 nights in Apr 2025

10/10 Excellent

Luke

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property and staff.
Stayed 7 nights in Dec 2024

8/10 Good

Keith

Liked: Cleanliness, staff & service, property conditions & facilities
Sunset at the Palms Review Sunset at the palms is a beautiful resort that definitely has a lot a potential. Notice I said potential? That’s because there is plenty of room for improvement. To start the whole resort is much smaller than I had anticipated. The staff was definitely the best part of the resort. Everyone was friendly and polite. I felt welcomed from the very beginning. The pool is barely worth putting your trunks on to get into. The bartenders are hit and miss on even some of the simplest of drinks. Those two facts make the swim up bar feel gimmicky rather than luxurious. The resort also faces the challenges of its location in attempting to keep the resort clean. One of the treehouses had so many bees flying in and out of a crack that I wonder if there was a hive. I recommend you do not eat or drink in your room. My room had an ant problem that reared its ugly head when I fell asleep with a beer can on the side table. It’s clear that the resort tries to minimize this by encouraging eating and drinking in the designated areas. Not being able to eat in your room without an infestation is certainly not what I had planned for a relaxing getaway. The taxi drivers are friendly and polite, but make sure you negotiate the price up front. I paid for a driver and I thought we had agreed on the price for the whole day. Then when I got out of the club at the end of the night he juiced me for an additional fee. I only went to the club on his suggestion. 😕
Stayed 5 nights in Apr 2025

8/10 Good

Monicka Shnay, Philadelphia

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We wanted quiet...it was too quiet. No night life at all just piano player who was great but it was like a retirement home. Looked like was 40people,pool empty. But staff was amazing beautiful rooms however the birds chirp all night. Food was just ok. Had to leave to get real jerk chicken. Im used to it right off grill on the beach. The beach is acrossed the street. Area is quiet no music nothing at all. I wouldn't stay here again. It was off season but it was so boring and quiet. But looking for somewhere to just sleep this is your place. Staff amazing.
Stayed 4 nights in Apr 2025

10/10 Excellent

Joseph

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet resort with a beautiful beach. Friendly staff
Stayed 7 nights in Mar 2025

2/10 Terrible

Ellakkiya

Stayed 3 nights in Mar 2025

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!
Stayed 6 nights in Mar 2025

10/10 Excellent

Kristy

Liked: Cleanliness, staff & service, property conditions & facilities
CashWayne, Nevada, Brittany, and Odean very good bartenders. Angela and staff (concierge) was very helpful
Stayed 7 nights in Mar 2025

8/10 Good

Veronika

Travelled with partner
Liked: Cleanliness, staff & service
Great getaway if you are looking for a quiet laidback place. Venues to eat from were limited, only buffet and a beach bar. Limited food after hours.
Stayed 7 nights in Mar 2025

8/10 Good

Thomas, New York

Travelled with partner
Liked: Cleanliness, staff & service
The service & staff were amazing. The property is old & a bite run down. Rooms were clean, but needs updating, also, very dark.
Stayed 5 nights in Mar 2025