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Sunset at the Palms Resort - Adults Only - All Inclusive

4.5 star property
Adults-only beachfront property with outdoor pool
VIP Access

Photo gallery for Sunset at the Palms Resort - Adults Only - All Inclusive

Private beach, white sand, sun-loungers, beach umbrellas
Treetop 1-Bedroom Suite
Outdoor pool
View from property
Exterior detail

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Hot tub
  • Pool
  • All-inclusive

Explore the area

View map
Norman Manley Blvd, Negril, Westmoreland
  • Bloody Bay Beach
    ‪14 min walk‬
  • Seven Mile Beach
    ‪19 min walk‬
  • Kool Runnings Water Park
    ‪3 min drive‬
  • Montego Bay (MBJ-Sir Donald Sangster Intl.)
    ‪83 min drive‬

Room options

View all photos for Treetop 1-Bedroom Suite

Treetop 1-Bedroom Suite

Treetop 1-Bedroom Suite

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Mini-fridge
Free minibar items
Flat-screen TV
Separate bedroom
  • 70 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Treetop Deluxe

Treetop Deluxe | Terrace/patio

Treetop Deluxe

8.8 out of 10
Excellent
(78 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Mini-fridge
Free minibar items
Flat-screen TV
Ceiling fan
Pillow-top bed
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Treetop Standard

Treetop Standard

Treetop Standard

9.0 out of 10
Wonderful
(12 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Mini-fridge
Free minibar items
Flat-screen TV
Ceiling fan
Pillow-top bed
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

About the area

Negril

A luxury stay in Negril awaits you at Sunset at the Palms Resort - Adults Only - All Inclusive. Within a 30-minute stroll, you'll find Bloody Bay Beach and Seven Mile Beach. Highlights at this all-inclusive property include 4 restaurants, 3 bars/lounges and a private beach. .A day of pampering can include beachside massages, facials and mani/pedis. The buffet restaurant, Palm Grove, serves Caribbean cuisine and is open for breakfast, lunch and dinner. The property's own beach bar and poolside bar are nice places to enjoy a drink. Spend the day at the beach where you'll find sunloungers, and enjoy the on-site outdoor swimming pool and gym. Additionally, you'll find free Wi-Fi in public areas, a hot tub and a sauna. Each morning free buffet breakfast is offered between 7:00 AM and 10:00 AM. There's also the convenience of an airport shuttle. .Places within a 30-minute walk of this 4.5-property class Negril property include Jamaica Beaches and Kool Runnings Water Park.

What's nearby

  • Bloody Bay Beach - 14 min walk - 1.2 km
  • Seven Mile Beach - 19 min walk - 1.6 km
  • Kool Runnings Water Park - 3 min drive - 2.6 km
  • Time Square Mall - 11 min drive - 8.4 km
  • Negril Cliffs - 18 min drive - 13.7 km

Getting around

  • Montego Bay (MBJ-Sir Donald Sangster Intl.) - 83 min drive

Restaurants

  • ‪Green Island Restaurant, RIU - ‬13 min walk
  • ‪Royalton Lobby Bar - ‬20 min walk
  • ‪Gourmet Marche - ‬19 min walk
  • ‪Hunter Steakhouse - ‬19 min walk
  • ‪Di Romagna Italian Cuisine at Azul Sensatori - ‬3 min drive

About this property

Sunset at the Palms Resort - Adults Only - All Inclusive

Adults-only beachfront property with outdoor pool
Sunset at the Palms Resort - Adults Only - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Step outside to feel the sun on your face and the sand in your toes on the white sand beach. Sit back and relax on the beach with free beach club on site, umbrellas, and sunloungers. Have fun in the sun at Sunset at the Palms Resort - Adults Only - All Inclusive with summer activities such as snorkelling, scuba diving and windsurfing.

Free breakfast is available daily. There are 4 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges, a beach bar and a poolside bar. WiFi is free in public spaces. This all-inclusive property also offers an outdoor pool, a health club and a hot tub.

This 4.5-star Negril property is smoke free.

  • 1 floor
  • 85 guestrooms or units
  • 4 dining venues
  • 3 bars or lounges
  • Buffet breakfast (free)
  • Deli
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Library
  • Terrace
  • Garden
  • Gift shop
  • Bellhop
  • No smoking on site
  • Bar on the beach
  • Coffee shop
  • Bar by the pool
  • Swim-up bar
Sunset at the Palms Resort - Adults Only - All Inclusive offers 85 air-conditioned accommodations with free minibar items and minibars. Rooms open to balconies. Beds feature pillowtop mattresses. 32-inch flat-screen televisions come with premium satellite channels. Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and hairdryers.

This Negril property provides complimentary wireless Internet access. Business-friendly amenities include desks and safes. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and in-room massages can be requested.

Guests can pamper themselves by indulging in the on-site spa services. Services include facials and manicures and pedicures.

Awards and affiliations

Eco-certified property
This property participates in Green Globe – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • 3 bars/lounges
  • 4 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Blue Coffee Cafe
  • Chefs' Showcase
  • Lotus Leaf
  • Palm Breeze Beach Grill
  • Palm Grove

Things to do

  • Billiards/pool table
  • Free beach club
  • Health club
  • Hot tub
  • Kayaking
  • Library
  • Outdoor pool
  • Sailing
  • Sauna
  • Scuba diving
  • Snorkelling
  • Windsurfing

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Outdoor furniture
  • Terrace

Spa

  • Facials
  • In-room massages
  • Manicures/pedicures

Accessibility

  • No lift

More

  • 1 floor
  • At least 10% of profits reinvested in community and sustainability
  • Banquet hall
  • Comprehensive food waste policy
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar
  • Limited room service
  • Mini-fridge

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Transport options are available for minimum 2 guests. Return airport shuttle service is available for USD 99 per person from Sangster International Airport (MJB) in Montego Bay.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Sunset at the Palms Resort - Adults Only - All Inclusive

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 99 per person (return)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and outdoor lighting
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express and Discover. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and outdoor lighting in all accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Palms Sunset
Sunset Palms Negril
Sunset Palms Resort
Sunset Palms Resort All Inclusive
Sunset Palms Resort All Inclusive Negril
Sunset Palms Adults All Inclusive Negril
Sunset Palms Adults Inclusive
Sunset at the Palms Resort Adults Only All Inclusive
Sunset at the Palms Resort - Adults Only - All Inclusive Negril

Frequently asked questions

What is the cancellation policy at Sunset at the Palms Resort - Adults Only - All Inclusive?

Sunset at the Palms Resort - Adults Only - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

Are there any beaches close to Sunset at the Palms Resort - Adults Only - All Inclusive?

Yep, Sunset at the Palms Resort - Adults Only - All Inclusive is on Bloody Bay Beach, which travelers give top marks. Fun beach activities include snorkelling, scuba diving and windsurfing.

Is there a spa on site at Sunset at the Palms Resort - Adults Only - All Inclusive?

There's no onsite spa, but this property does offer services like facials as well as beachside massages.

Does Sunset at the Palms Resort - Adults Only - All Inclusive have a pool?

Sunset at the Palms Resort - Adults Only - All Inclusive has an outdoor pool. Grab your bathers and lounge poolside while enjoying with a coldie from the bar.

What luxury perks are available at Sunset at the Palms Resort - Adults Only - All Inclusive?

Sunset at the Palms Resort - Adults Only - All Inclusive features a private beach, a health club and an outdoor pool. All guestrooms come with pillowtop beds and free minibar items.

What makes Sunset at the Palms Resort - Adults Only - All Inclusive a romantic place to stay?

1 hot tub and beachfront dining, as well as rainfall showerheads and pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Sunset at the Palms Resort - Adults Only - All Inclusive.

Is Sunset at the Palms Resort - Adults Only - All Inclusive family-friendly?

No, Sunset at the Palms Resort - Adults Only - All Inclusive is an adults-only property.

Does Sunset at the Palms Resort - Adults Only - All Inclusive serve breakfast?

Yep, complimentary buffet brekkie is on offer daily between 7:00 AM and 10:00 AM.

Is there a free airport shuttle available at Sunset at the Palms Resort - Adults Only - All Inclusive?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Sunset at the Palms Resort - Adults Only - All Inclusive?

Yep, they've got a beach bar and 4 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Sunset at the Palms Resort - Adults Only - All Inclusive?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Sunset at the Palms Resort - Adults Only - All Inclusive?

No, pets and service animals are not allowed.

Reviews

Sunset at the Palms Resort - Adults Only - All Inclusive Reviews

9.0

Wonderful

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 701 out of 1002 reviews
Rating 8 - Good. 175 out of 1002 reviews
Rating 6 - Okay. 72 out of 1002 reviews
Rating 4 - Poor. 32 out of 1002 reviews
Rating 2 - Terrible. 22 out of 1002 reviews

Reviews

10/10 Excellent

DAISY ORTIZ

Stayed 4 nights in Jun 2025

10/10 Excellent

Mia

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We loved staying here! This resort was so relaxing and the employees are the best. Food was amazing.
Stayed 7 nights in Jun 2025

10/10 Excellent

YADACHI GLEN

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We felt like we were the only ones there... which was not bad. We loved it. It was there slow season. For us it was perfect. We had a wet side of the side of the bed, we think from an afternoon rain. We let them know and they moved all our stuff to another room while we went on an excursion. So perfect.not a care in the world. Food was good, drinks were awesome and they filled our 40 oz tumblers with jiggy coffee or cocktails! Total win! We will be back!
Stayed 4 nights in Jun 2025

10/10 Excellent

Angela, teaneck

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
My husband and I have just returned from another wonderful week at Sunset at the Palms. Everything was perfect. The staff at this hotel go above and beyond to make your stay a memorable one. It was our second time vacationing here, and there was even a dinner to welcome the "Return Guests". I thought the food was very good. I liked that there was always a Jamaican option, which allowed you to sample foods and fruits of the island. The staff here is the absolute best. Whoever does the hiring and training of the staff have done a fantastic job. Congratulations. My husband and I had the couples massage with Brenda and Sherica. We opted for the "deep tissue" massage and it was wonderful. Paul at the Piano bar is very talented, and we enjoyed listening to him play as well as listening to his funny stories and singing along. Some nights there was a Reggae band and steel pans. This resort is not for vacationers who want a more party atmosphere. The crowd tends to be older and thus a quieter vibe to the resort. The motto here is "you come as a guest; you leave as a friend; you return as family". Sunset at the Palms lives up to this motto. We will be back.
Stayed 6 nights in Jun 2025

10/10 Excellent

Shariff, Elgin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good staff
Stayed 4 nights in May 2025

10/10 Excellent

Kelly Lynn

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This is a tropical rainforest paradise! The birds and flora/fauna were gorgeous. The staff were outstanding. The food was good at the a la carte options...we did not eat from the buffet. The beach and the thatched umbrella huts were amazing. The only thing we noticed were that there were some minor repairs that needed to happen (leaking air conditioners in both of the rooms we had, a lot of the lighting along the pathways are out, the shower heads were falling off the wall.)
Stayed 4 nights in May 2025

6/10 Okay

KYLE

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The property is beautiful, the staff are very friendly. We did not have access to any wifi in our room as claimed, and the phone in our room was not connected to anything. We asked the staff about it, they told us they'd send maintenance, we never heard back, on the final day they apologized for the "very minor inconvenience" that ultimately cost me about $200cad we probably could have put towards a better maintained property. No phone in the room is a bit of a issue if you'd like to use room service, in addition the cleaning staff had taken out umbrella for some reason, and we had to wait out a crazy rain storm to get to dinner without getting soaked, and were unable to do anything about it as we had no wifi/no phone in our room. The daily buffets were great, however I can't say the same for the fancier meals we had to make reservations for, serving sizes were extremely small, and had to wait over a hour to be served our meals. We ended up canceling our second reservation as we weren't willing to wait a hour to be served literally one shrimp, and two small pieces of calamari. (Although that single shrimp was tasty) The "safe" driver the hotel offered to get to a nearby ATM, made us feel extremely unsafe, we would have rather walked, rather than being trapped in his cab. (License plate PG4000)
Stayed 6 nights in May 2025

2/10 Terrible

Razvan

Travelled with partner
Disliked: Amenities, property conditions & facilities
The place has nothing to do. I felt like I went to a regular hotel here in the states. No activities, no spa, no gym, 1 restaurant only operating. Coffee machine was broken down. The beach was across the street- on heavy traffic. It was just awful. We had to book another vacation somewhere else because my husband is allergic to cats and they had a bunch of cats around. They penalized us for 2 nights no reimbursement. The vegetation is beautiful, however is not what I was expecting from an all Inclusive resort. I cannot call it a resort.
Stayed 5 nights in May 2025

8/10 Good

Margarita

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, unique lodging . Great environment .
Stayed 7 nights in May 2025

10/10 Excellent

noushin

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
A tropical oasis ! Amazing staff that cater to you and the best food in the island ! It’s a gem. Wonderful trip very impressed we will be back !
Stayed 4 nights in May 2025

10/10 Excellent

Dale

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simply an amazing little resort with fantastic staff and layout.
Stayed 6 nights in May 2025

10/10 Excellent

Theodore H

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Peaceful, ot crowded
Stayed 7 nights in May 2025

10/10 Excellent

Tyler

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was amazing loved every bit of it. Food was great. Staff was there at every turn so friendly. The beach was right out of a picture. Will come back to the resort and stay.
Stayed 6 nights in May 2025

10/10 Excellent

Susan

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful solo stay at this boutique hotel. The property and grounds are beautiful and with the small number of guests it has a relaxed and spacious feel. The staff were amazing, especially Shamika who was fantastic to interact with during dinner. The dining options were great and the food good, especially at the lotus restaurant. Highly recommend!
Stayed 3 nights in May 2025

10/10 Excellent

Omotayo

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The pictures do not do this property any justice! The grounds and gardens are absolutely gorgeous and it felt like being in a tropical oasis. The cottages were lovely and had everything we could have needed. The entire staff was absolutely lovely and the most hospitable. Super chill vibes, friendly people, lovely beach access, great food. Couldn’t ask for anything more! This is definitely an underrated hotel and we will absolutely be back.
Stayed 3 nights in May 2025

6/10 Okay

Randall H

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Few activities. Not a popular spot. Very few entertainment options. Would not come back.
Stayed 3 nights in May 2025

4/10 Poor

James, Miami Beach

Travelled with partner
Disliked: Staff & service, amenities
Very dark and depressing. Very limited dining options. Not beachfront as advertised. Food was marginal at best.
Stayed 5 nights in May 2025

8/10 Good

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just wonderful!
Stayed 10 nights in Mar 2025

8/10 Good

Erica

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The tree house accommodation style was very interesting and the feel of nature and most importantly it was very quite. I loved the serenity around the property.
Stayed 5 nights in May 2025

8/10 Good

Matthew John

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in May 2025

10/10 Excellent

Jailene

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was so beautiful, the greenery is what really amazed me the most. It is well kept and waking up to it was the highlight of my stay. I loved our little ‘treehouse’ villa, though it could use a couple renovations but nothing major just small details here and there. The beach was beautiful as well, though I do wish it had a tad more swim area. Definitely a ‘do nothing but relax’ type of resort, as there is not many entertainment or activities but that didn’t bother us. Would definitely go back, I feel so refreshed after our stay!
Stayed 7 nights in Apr 2025

10/10 Excellent

Joshua Lee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So relaxing and beautiful!
Stayed 5 nights in May 2025

10/10 Excellent

Natalie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this resort. The food was delicious! It’s a nice quiet place, not crowded and beach is absolutely beautiful. All of the staff made sure we had a great stay. Highly recommend staying here!
Stayed 4 nights in May 2025

6/10 Okay

tia m

Liked: Staff & service
Disliked: Property conditions & facilities
Staff was great, food was good , but a/c not cooling enough ( 2 rooms) and had roaches in the bedroom
Stayed 7 nights in Apr 2025

8/10 Good

Edna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Apr 2025