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Pacific Shores Resort & Spa

Property class: 3.5

Photo gallery for Pacific Shores Resort & Spa

A wooden deck with outdoor seating, surrounded by trees and overlooking a beach.
A lobby with leather armchairs, a stone wall, a fireplace, and a snack bar.
A balcony with a view of a residential area, including houses and trees.
An aerial view of a property with two swimming pools surrounded by rock formations and greenery.
A spacious living room with a fireplace, comfortable seating, and a large sliding glass door leading to an outdoor area.

Reviews

8.0 out of 10
Very good

Popular amenities

The current price is AU$207
includes taxes & fees
1 Nov - 2 Nov

Explore the area

View map
1600 Strougler Road, Nanoose Bay, BC, V9P9B7
  • Place, Grotto Spa at Tigh-Na-Mara
    ‪7 min drive‬
  • Place, Rathtrevor Beach
    ‪7 min drive‬
  • Place, Rathtrevor Beach Provincial Park
    ‪7 min drive‬
  • Airport, Nanaimo, BC (YCD)
    ‪45 min drive‬

Room options

View all photos for Standard Hotel Room, Queen Bed and Sofa Bed

A hotel room with a bed, a sofa, a TV, a fireplace, and a desk.

Standard Hotel Room, Queen Bed and Sofa Bed

8.2 out of 10
Very good
(36 reviews)
  • Garden view
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed

View all photos for Basic Apartment, 1 Bedroom, Kitchen, Garden Area

A modern living room with a fireplace, a flat-screen TV mounted above it, and a dining area with wooden furniture.

Basic Apartment, 1 Bedroom, Kitchen, Garden Area

8.6 out of 10
Excellent
(31 reviews)
  • Garden view
  • 56 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed

About the area

Nanoose Bay

A family-friendly stay in Nanoose Bay awaits you at Pacific Shores Resort & Spa. You'll be 5.2 km (3.2 mi) from Rathtrevor Beach Provincial Park and 5.5 km (3.4 mi) from Sunset Lanes. Highlights at this beachfront hotel include a private beach, an indoor swimming pool and free self-parking. .A day of pampering can include deep-tissue massages, hot stone massages and body wraps along with aromatherapy and mani/pedis. Enjoy the gym, Hot tub, sauna and kids' swimming pool. Additionally, you'll find free Wi-Fi in public areas, a snack bar/deli and coffee/tea in a common area. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. .Places within a 15-minute drive of this 3.5-property class Nanoose Bay hotel include Paradise Fun Park and Parksville Beach.

What's nearby

  • Wall Beach - 3 min drive - 2.6 km
  • Parksville Visitor Centre - 5 min drive - 3.8 km
  • Grotto Spa at Tigh-Na-Mara - 7 min drive - 5.1 km
  • Rathtrevor Beach - 7 min drive - 4.8 km
  • Rathtrevor Beach Provincial Park - 7 min drive - 5.7 km

Getting around

  • Nanaimo, BC (YCD) - 38 min drive

Restaurants

  • ‪McDonald's - ‬10 min drive
  • ‪Tim Hortons - ‬8 min drive
  • ‪Coyote’s Coffee Roastery and Tea - ‬4 min drive
  • ‪Starbucks - ‬8 min drive
  • ‪Realm Food Co - ‬9 min drive

About this property

Pacific Shores Resort & Spa

Simply walk outside to feel the sun on your face at the sandy beach. After a day at the beach, enjoy amenities at Pacific Shores Resort & Spa such as an indoor pool, a children's pool and complimentary bicycles.

There's a snack bar/deli on site. A computer station is on site and WiFi is free in public spaces. This beach hotel also offers a hot tub, a sauna and a fitness centre. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star Nanoose Bay hotel.

  • 1 building
  • 47 guestrooms or units
  • 4 levels
  • 3500 sq ft of conference space
  • 325 sq. m of conference space
  • Built in 2007
  • Deli
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-out
  • Front desk safe
  • Pool or billiards table
  • Library
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Fireplace in lobby
  • Lift
  • Smoking in designated areas
Pacific Shores Resort & Spa offers 47 accommodations with complimentary bottles of water and coffee/tea makers. Rooms open to balconies. Flat-screen televisions are featured in guestrooms. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a limited basis.

Guests can pamper themselves by indulging in the on-site spa services. There are 10 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and facials. A variety of treatment therapies are provided, including aromatherapy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free covered self parking on site
  • Limited on-site self parking

Food and drink

  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Billiards/pool table
  • Children's pool
  • Free bicycle rentals
  • Gym
  • Hot tub
  • Indoor pool
  • Kayaking
  • Library
  • Playground
  • Sauna
  • Table tennis

Family friendly

  • Children's pool
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • Guidebooks
  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (limited availability)

Business services

  • 3,500 square feet of conference space
  • 5 meeting rooms
  • Business centre
  • Computer station

Outdoors

  • Barbecue grill
  • Garden
  • On a private beach
  • On the bay
  • Picnic area
  • Terrace

Spa

  • 10 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2007
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave

More

  • Connecting rooms available
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 10:00 PM
Minimum check-in age - 19

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 10:00 PM
Front desk staffed during limited hours
This property enforces quiet hours from 10:00 PM to 8:00 AM
Information provided by the property may be translated using automated translation tools
Full payment for the stay is required at check-in

Renovations and closures

The following facilities are closed on Monday:
  • Indoor pool
The following facilities are closed on Thursday:
  • Outdoor pool

Access methods

Front desk (limited hours)

Pets

  • Pets: CAD 20 per pet, per day
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

  • American Express
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 20 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard and American Express. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher and a smoke detector in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Creekside Suites Hotel Nanoose Bay
Creekside Suites Hotel
Creekside Suites Nanoose Bay
Creekside Suites @ Pacific Shores Hotel Nanoose Bay
Creekside Suites @ Pacific Shores Hotel
Creekside Suites @ Pacific Shores Nanoose Bay
Pacific Shores Resort Nanoose Bay
Pacific Shores Nanoose Bay
Hotel Pacific Shores Resort & Spa Nanoose Bay
Nanoose Bay Pacific Shores Resort & Spa Hotel
Hotel Pacific Shores Resort & Spa
Pacific Shores Resort & Spa Nanoose Bay
Creekside Suites @ Pacific Shores
Pacific Shores Resort
Creekside Suites
Pacific Shores
Pacific Shores Nanoose Bay
Pacific Shores Resort Spa
Pacific Shores & Spa Nanoose
Pacific Shores Resort & Spa Hotel
Pacific Shores Resort & Spa Nanoose Bay
Pacific Shores Resort & Spa Hotel Nanoose Bay

Frequently asked questions

What is the cancellation policy at Pacific Shores Resort & Spa?

Pacific Shores Resort & Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Pacific Shores Resort & Spa?

As of 24 Oct 2026, prices found for a 1-night stay for 2 adults at Pacific Shores Resort & Spa on 1 Nov 2026 start from AU$207, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Pacific Shores Resort & Spa?

Yep, Pacific Shores Resort & Spa has a free self car park.

Are there any beaches close to Pacific Shores Resort & Spa?

Yep, Pacific Shores Resort & Spa is a short 20-minute walk from Wall Beach. Fun beach activities include kayaking.

Is there a spa on site at Pacific Shores Resort & Spa?

There's no onsite spa, but this property does offer services like body wraps, body scrubs and facials, as well as sports massages.

Does Pacific Shores Resort & Spa have a pool?

Pacific Shores Resort & Spa has an indoor pool and a kids' pool.

What luxury perks are available at Pacific Shores Resort & Spa?

Pacific Shores Resort & Spa features a private beach, an indoor pool and 1 hot tub.

What makes Pacific Shores Resort & Spa a romantic place to stay?

1 hot tub and couples spa treatments, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at Pacific Shores Resort & Spa.

Is Pacific Shores Resort & Spa family-friendly?

You bet! With amenities such as a children's pool, a playground and a private beach, it's no surprise that Pacific Shores Resort & Spa is a hit with families.

Is there a free airport shuttle available at Pacific Shores Resort & Spa?

No, Pacific Shores Resort & Spa does not offer an airport shuttle service.

What time are check-in & check-out at Pacific Shores Resort & Spa?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Are pets allowed at Pacific Shores Resort & Spa?

Furry friends are welcome at Pacific Shores Resort & Spa, with food and water bowls on offer.

Pacific Shores Resort & Spa Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 326 out of 856 reviews
Rating 8 - Good. 296 out of 856 reviews
Rating 6 - Okay. 129 out of 856 reviews
Rating 4 - Poor. 68 out of 856 reviews
Rating 2 - Terrible. 37 out of 856 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very relaxing place with good rooms
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Resort is very clean.
Stayed 3 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good accommodation. Clean and safe.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and well equipped suites. Beautiful property with kid-friendly amenities. We enjoyed our stay!
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in. Very clean. Comfortable beds. Loved the fire pits on the beach at the end of a long day exploring. Would love to stay here again in the future.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is spacious.Clean and had everything you needed
Stayed 1 night in May 2026
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Property conditions & facilities
The property has lots of fun amenities for kids and families, however, it is a bit dated and needs some attention. The rooms are not air-conditioned and quite stuffy so bring a fan if you’re planning on staying in the summer.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Hot tub was perfect
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entire staff are fabulous and the outdoor hottub was perfect
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
We loved the outdoor hot tub area
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Enjoyed our stay. Beautiful place
Stayed 3 nights in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
The rock hot tub was nice as was the pool. It was very quiet there with usually no one in the hot tub. The room was ok except for slamming doors next door to me the first night. The room was dated, needed a paint job and the shower was designed that you had to get in it to turn it on. Be prepared for a cold blast of water before you can adjust it.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Perfect housekeeping and great staff
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Always amazing!! Beautiful location, great restaurant, outdoor jacuzzi was awesome. Will definitely be back again :)
Stayed 5 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great and relaxing place to stay.
Stayed 1 night in Mar 2025
Verified review

8/10 Good

Great restaurant awesome food Rooms comfortable. Great stay
Stayed 2 nights in Aug 2025
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was not tidy. There was white hair on the floor.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful spot to stay in Parksville.
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay around with
Stayed 1 night in May 2025
Verified review

6/10 Okay

The location and beach’s access is great
Stayed 4 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice weekend visit.
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was really nice for our family, the kids had a great time at the pools!
Stayed 3 nights in Jul 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No, we enjoyed the hot tub
Stayed 1 night in Mar 2026