A day of pampering can include massages, body wraps, and mani/pedis. The restaurant, Baraka Restaurant, is open for breakfast, lunch, and dinner. At the hotel's own lounge bar, you can stop for a drink. Enjoy the gym and sauna. Business travelers can take advantage of conference space, a business center, and limo/town car service. Additionally, you'll find free WiFi in public areas, a coffee shop/cafe, and a snack bar/deli. Continental breakfast is available daily between 7:00 AM and 9:00 AM. There's also the convenience of an airport shuttle.
With a stay at this 4-star Nairobi Upper Hill hotel, you'll be 8.7 km (5.4 mi) from Nairobi National Park.
Mercure Nairobi Upper Hill offers its guests an outdoor pool, a health club, and a sauna. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Business amenities include a business center and limo/town car service. Spa services, a terrace, and tour/ticket assistance are also featured at the business-friendly Mercure Nairobi Upper Hill. An airport shuttle (available 24 hours) is available for a fee. Self parking and valet parking are free. This 4-star Nairobi hotel is smoke free.
Available in all rooms: Free WiFi , Free wired internet
Available in some public areas: Free WiFi , Wired internet access - surcharge
Free self parking , Free valet parking
Mercure Nairobi Upper Hill offers 206 air-conditioned accommodations with minibars and safes. Televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.
For a fee, guests can enjoy continental breakfast daily from 7:00 AM to 9:00 AM.
Baraka Restaurant - Overlooking the pool, this restaurant serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting).
Sikia Restaurant - This fine-dining restaurant serves lunch and dinner.
24-hour room service is available.
Special check-in instructions:
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.
Mercure Nairobi Upper Hill offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and Eurocard. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG). This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global) and COVID-19 Guidelines (CDC).
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.