We stayed for 3 nights and our overall experience was good. Liked the private beach, well maintained pool and lot of great amenities. However, we didn’t like one thing - our room was not cleaned the second day and no towels were changed even though we asked the cleaning lady multiple times. Called the front desk in the evening and they also didn’t help much when I asked that at-least send someone to empty the trash bins and give fresh set of towels. The concierge person was on leave and there was no backup for this big resort. Breakfast was good. Lot of parking space.

Unsafe to stay in the loft rooms. Door in upstairs bedroom leads out to the roof. Anyone can break in in the middle of the night and rob, rape, or murder you. Staff was unwilling to move me to a different, cheaper room without a loft. No concern or sympathy for my tears while I was on the phone with staff.

The hotel staff were in line for coffee and we had to wait for quite some time to get coffee with breakfast. The conditioner bottle had shampoo or body soap in it. The front desk staff were helpful and nice.