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4.5 out of 5

"Rooms are small though clean. Our room had a view of a snow packed verandah so you felt like you were in a shoebox. Breakfast was terrible. " More

By a verified traveller on Sun 02 Sep 2018

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Hotel Description

Breathtaker Hotel and Spa, Mt. Buller places you steps from Mount Buller Alpine Resort and within a 10-minute stroll of Village Center. Highlights at this ski hotel include 3 restaurants, a full-service spa, and an indoor swimming pool.

You can enjoy LCD TVs with DVD players, and all 33 rooms feature free WiFi, iPod docks, and coffee/tea makers. Kitchenettes come equipped with refrigerators, microwaves, and stovetops, and room service is also available. Free newspapers, hair dryers, and phones are also available. Limited housekeeping is available.

A relaxing visit to Breathtaker on high can include deep-tissue massages, hot stone massages, aromatherapy, and hydrotherapy along with access to the spa tub. The fine-dining restaurant, Signature Restaurant, is open for breakfast and dinner. The Loft Lounge & Bar is the hotel's own bar, serving drinks along with lunch and dinner. Along with ski-in ski-out access, this hotel offers onsite ski storage and ski passes. Plus you'll find free WiFi in public areas, a free manager's reception, and a spa tub. Free self-serve breakfast is available daily between 7:30 AM and 10 AM. There's also the convenience of free self parking.

Sights within a 20-minute walk of this 4-star Mount Buller hotel include Mt. Buller Ski Slopes and Alpine National Park.

One Bedroom Family

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Breathtaker Suite

Bed Count 3 King Beds Maximum Occupancy 10 Max

Two Bedroom (6 Share)

Bed Count 1 Full Bed Maximum Occupancy 6 Max

Three Bedroom View

Bed Count 1 Queen Bed Maximum Occupancy 6 Max

Three Bedroom (6 share)

Bed Count 1 Queen Bed Maximum Occupancy 6 Max

Three Bedroom (8 share)

Bed Count 2 Queen Beds Maximum Occupancy 8 Max

Breathtaker Hotel and Spa, Mt. Buller ratings based on 56 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Breathtaker Hotel and Spa, Mt. Buller

Everyone (23) Couples (13) Family (20)
4 out of 5

Posted by on 28 Aug. 2019

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5 out of 5

Posted by on 24 Jun. 2019

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3 out of 5
Rooms are small though clean. Our room had a view of a snow packed verandah so you felt like you were in a shoebox. Breakfast was terrible.

Posted by , from Jindabyne on 2 Sep. 2018

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1 out of 5

Very poor service and a ‘drying cupboard’!

When paying $3000 for 1 room over 2 nights; one expects a modicum if service. Unfortunately, the majority of the breathtaker staff couldn’t facilitate this and made it clear that actually performing customer service is an inconvenience to their modus operandi. When we offered to wait until the final sitting at the restaurant was completed to dine (and pre-order if necessary so as not to prevent the chefs from finishing on time), we were simply told they couldn’t ‘fit us in’ and that we should ‘try our luck’ next door or in down. A charming result when paying so much for a hotel experience. It would have been very easy to fit is in for dinner (not to mention the substantial missed revenue for the restaurant). I would never stay or recommend breathtaker again.

Posted by , from brisbane on 14 Aug. 2018

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5 out of 5
Very good experiance. We liked it and hopefully return next year, Thanks

Posted by , from melbourne on 7 Aug. 2018

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5 out of 5
Good location - friendly staff - great restaurant 👍

Posted by on 31 Jul. 2018

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Comment from Hotel Management

1 Aug. 2018 by Rachel

Thank you for your valuable feedback. We are happy that you enjoyed your stay and hope to welcome you back to Breathtaker Hotel and Spa in the future. Kind Regards, Rachel, General Manager

5 out of 5

Lovely apartment close to tracks

We were looking for a nicer & roomier experience this trip - rather than a lodge for Bike Buller festival. The Breathtaker was one of few available. We were not disappointed. The 2 br apartment was well appointed, although the living area was on the smaller side for 3+ people. this was well overshadowed by the pool facilities, restaurant with complimentary breakfast (on the large balcony - note it is summer), and amazing customer service, with hands on management. Plenty of areas outside of the room to take time out. Bikes able to be stored in ground level storage areas. From the moment we arrived, until departure, we were welcomed and nothing was too much of a problem for staff. Great to allow U18’s in adult pool area from 4-6pm. Would highly recommend.

Posted by , from Torquay, Vic on 12 Mar. 2018

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5 out of 5

Fabulous Boutique Hotel in the heart of Mt Buller.

We stayed in a large group at The Breathtaker to enjoy the off-season scenery and to experience the Mountain Bike racing across the Labour Day Weekend. We had quite the adventure. Amazing views. Perfect weather. Excellent service. Couldn't be happier.

Posted by , from Coburg, Victoria on 19 Mar. 2017

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5 out of 5

Great location, great service

Great location. All staff extremely helpful and helpful. Would def stay again. Great set up for kids with games room and relaxed eating.

Posted by , from Adelaide SA on 19 Jul. 2015

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4 out of 5

Nice hotel close to all the happenings

Had a great stay and best time .................... ........... ..........

Posted by on 11 Jul. 2015

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About the Breathtaker Hotel and Spa, Mt. Buller

Location 8 Breathtaker Road, Mount Buller, VIC 3723

Property Features

After a day on the slopes, indulge in a treatment at the full-service spa or soothe your muscles in the spa tub. Conveniences like ski storage and ski passes allow you to spend less time with logistics and more time on the slopes. At the end of the day, order après-ski drinks at the hotel's bar. There are 3 restaurants on site, along with a coffee shop/café. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. WiFi is free in public spaces. This ski hotel also offers an indoor pool, a children's pool, and a steam room. Free self parking is available. This 4-star Mount Buller hotel is smoke free.

  • 33 guestrooms or units
  • 5 levels
  • 3 dining venues
  • Breakfast available (free)
  • Bar or lounge
  • Manager's reception (free)
  • Coffee shop
  • Ski lift tickets
  • Ski equipment storage
  • Conference space
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Bellhop
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Children's pool
  • Free WiFi
  • Kitchenette
  • Laundry facilities
  • Refrigerator
  • Microwave
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Melbourne Airport (MEL) (244.2 km / 151.8 mi)
  • Parking: Free self parking

Room Amenities

Breathtaker Hotel and Spa, Mt. Buller offers 33 accommodations with iPod docking stations and DVD players. LCD televisions are featured in guestrooms. Accommodations at this 4-star hotel have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include complimentary toiletries and hair dryers. This Mount Buller hotel provides complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided on a limited basis.

  • In-room kitchenette
  • IPod dock
  • In-room dining (limited hours)
  • LCD television
  • DVD player
  • Refrigerator
  • Microwave
  • Stove
  • Coffee maker
  • Kitchenware
  • Cribs (surcharge)
  • Housekeeping (limited)
  • Newspapers (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Ensuite bathroom

Food & Drink

Guests are served free self-serve breakfast daily from 7:30 AM to 10 AM. The hotel hosts a free manager's reception daily.

Signature Restaurant - This fine-dining restaurant serves breakfast and dinner. A children's menu is available. Reservations are required.

BT Gourmet Pizzeria - This restaurant specializes in Italian cuisine and serves dinner only. Open select days.

The Loft Lounge & Bar - This bar specializes in international cuisine and serves lunch, dinner, and light fare. A children's menu is available. Open select days.

Room service (during limited hours) is available.

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 6
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Spa tub in spa
  • Massages
  • Minimum age to access spa is 18
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Steam room in spa
  • Sports massage
  • Detoxification wrap

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

The front desk is open daily from 7 AM - 11 PM. This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

A 3% surcharge for American Express and 1% surcharge for Visa and MasterCard will be applied for all Hotel Collect bookings.

During winter, parking is not available at the property. Guests need to leave their car at a parking lot 2 km from hotel, then take a taxi or arrange pick-up via scheduled shuttle.

The front desk at this property is open daily from 7 AM - 11 PM.
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are available for AUD 25.0 per day.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions. Enhanced food service safety measures are in place.

  • No lifts
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Cashless transactions are available
  • Food service has been amended for enhanced safety

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 500 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: AUD 25.0 per day
  • Credit card charges are subject to a surcharge of 3 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Breathtaker Hotel Retreat Mount Buller
  • Breathtaker Hotel Retreat
  • Breathtaker Retreat Mount Buller
  • Breathtaker Retreat
  • Breathtaker And Spa, Mt Buller
  • Breathtaker Hotel and Spa, Mt. Buller Hotel
  • Breathtaker Hotel and Spa, Mt. Buller Mount Buller
  • Breathtaker Hotel and Spa, Mt. Buller Hotel Mount Buller

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.