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3.8 out of 5

"Enjoyed our stay in comfortable warm and friendly surrounds. " More

By a verified traveller on Sun 26 Aug 2018

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Hotel Description

Duck Inn Mt Buller places you steps from Mount Buller Alpine Resort and within a 10-minute stroll of Village Center. Highlights at this hotel include free continental breakfast and a bar/lounge.

You can enjoy LCD TVs with digital channels, and all 25 individually decorated rooms feature WiFi, in-room childcare, and coffee/tea makers. Pillowtop beds invite a comfortable night's sleep, and you'll find nice touches like rainfall showerheads and free toiletries. Housekeeping is available on request.

Drakes Lounge is the hotel's own bar. Additionally, you'll find WiFi in public areas and ski storage. Each morning free breakfast is served. There's also the convenience of a free ski shuttle.

Places within a 30-minute walk of this 3.5-star Mount Buller hotel include Mt. Buller Ski Slopes and Alpine National Park.

Family Balcony Room

Bed Count 1 Queen Bed Maximum Occupancy 6 Max

Quadruple Balcony Room

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Standard Quadruple Room

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Standard Queen Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Queen Balcony Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Triple Balcony Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Duck Inn Mt Buller ratings based on 32 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Duck Inn Mt Buller

Everyone (27) Couples (3) Family (2)
4 out of 5

Posted by on 15 Sep. 2019

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Comment from Hotel Management

22 Sep. 2019 by Manager

Awesome.

4 out of 5

Posted by on 11 Sep. 2019

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Comment from Hotel Management

12 Sep. 2019 by Manager

Thankyou Anonymous

4 out of 5

Posted by on 1 Sep. 2019

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Comment from Hotel Management

4 Sep. 2019 by Manager

Thankyou

4 out of 5

Posted by on 29 Aug. 2019

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Comment from Hotel Management

31 Aug. 2019 by Manager

Thankyou for your review

3 out of 5

Posted by on 17 Aug. 2019

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Comment from Hotel Management

27 Aug. 2019 by Manager

Thankyou.

1 out of 5
The property where we lived the supervisor was very rude .Despite being in hospitality she was so rude.Before booking we asked if there are any gluten free options they said they have and we just found Meusli with soy milk.On requesting they Adviced us to go to village shop and get Almond milk and eggs they could cook. The next day the supervisor told no outside food allowed and they can't cook for us. Being a continental breakfast and expensive 2 night stay they even could not accomodate any request what guest were asking.The toilet doors were broken and the soap and shampoo were empty they forgot to fill up. The meal for dinner was expensive too but as you got no choice you should suck it up. I really had a terrible experience in this place. If the supervisor was not that rude and even the staff got no clue what they were doing. Breakfast was included but there was no gluten free or even a single egg dish. I really want my money back for ruining my holiday.

Posted by on 9 Aug. 2019

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4 out of 5

Posted by on 28 Jul. 2019

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Comment from Hotel Management

30 Jul. 2019 by Manager

Thanks

2 out of 5

more like a backpackers

Pros: it was warm.
Cons: update everything
Location: a short walk to the village
the place was pretty old and rundown, the room was small, the shower was dangerous, there was no power point in the bathroom, towels were thin, two hangers only in the cupboard, the breakfast was minimal, and for this price I would expect a lot more.

Posted by on 3 Sep. 2018

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Comment from Hotel Management

14 Sep. 2018 by Manager

We think you must be talking about a different venue or you expectations are of 5 star hotels in the major cities. Duck Inn has been build 5 years ago, so your statement it totally wrong. For comparison next time please stay at Alpine Retreat, Enzian Hotel,or the Chalet which are old.

4 out of 5
Enjoyed our stay in comfortable warm and friendly surrounds.

Posted by on 26 Aug. 2018

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Comment from Hotel Management

29 Aug. 2018 by Manager

We are glad that you enjoyed your stay.

4 out of 5

Very nice hotel and good amenities

Good location, with good restaurant and nice rooms

Posted by on 14 Aug. 2018

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Comment from Hotel Management

15 Aug. 2018 by Manager

Thankyou for your review. We are glad that you enjoyed your stay with us.

Property Features

You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have WiFi for a fee. Tour/ticket assistance, multilingual staff, and ski storage are also featured at Duck Inn Mt Buller. This 3.5-star Mount Buller hotel is smoke free.

  • 1 building
  • 25 guestrooms or units
  • 3 levels
  • Built in 2013
  • Continental breakfast (free)
  • Bar or lounge
  • Childcare (surcharge)
  • Ski equipment storage
  • Ski equipment rentals
  • Front desk (limited hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Fireplace in lobby
  • Television in lobby
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Refrigerator (on request)

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: WiFi (surcharge)

Transport

  • Airport: Tullamarine Airport (MEL) (243.8 km / 151.5 mi)
  • Property shuttles: Free ski shuttle

Room Amenities

Duck Inn Mt Buller offers 25 accommodations with coffee/tea makers and hair dryers. Each accommodation is individually furnished and decorated. Beds feature pillowtop mattresses. 32-inch LCD televisions come with digital channels. Bathrooms include showers with rainfall showerheads, and complimentary toiletries. This Mount Buller hotel provides wireless Internet access for a surcharge. Housekeeping is offered on request and refrigerators can be requested.

  • Pillowtop beds
  • LCD television
  • Digital channels
  • Refrigerator available
  • Coffee maker
  • Shower
  • Rainfall showerhead
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (on request)
  • Childcare in room (surcharge)
  • Hair dryer
  • Toiletries (free)
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor

Food & Drink

Guests are served free continental breakfast daily from 8 AM to 9 AM.

Drakes Lounge - Onsite bar.

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at 9:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 8:00 AM - 9:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

This property is located within a national park. An entry fee must be paid at the entrance to the park. A resort attendant will direct guests to drive to the general car park. An onsite taxi service will transport guests from the car park to the property.

The front desk at this property is open daily from 8:00 AM - 9:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available.
  • Cribs (infant beds) are available for AUD 20 per night.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No onsite parking is available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • No lifts

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: AUD 5.00 per stay (rates may vary)
  • Fee for wireless Internet in public areas: AUD 5.00 per stay (rates may vary)
  • Crib (infant bed) fee: AUD 20 per night
  • Rollaway beds are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Duck Inn Mt Buller
  • Duck Inn Mt Buller Mount Buller
  • Duck Mt Buller Mount Buller
  • Duck Mt Buller
  • Duck Inn Mt Buller Hotel
  • Duck Inn Mt Buller Mount Buller
  • Duck Inn Mt Buller Hotel Mount Buller

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.