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3.8 out of 5

"Very friendly helpful staff!!! " More

By a verified traveller on Tue 21 Jun 2022

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Hotel Description

Duck Inn Mt Buller places you steps from Mount Buller Alpine Resort and within a 10-minute stroll of Village Center. Highlights at this ski hotel include free continental breakfast and a bar/lounge.

Drakes Lounge is the hotel's own bar. Additionally, you'll find WiFi in public areas and ski storage. Each morning free breakfast is served. There's also the convenience of a free ski shuttle.

Places within a 30-minute walk of this 3.5-star Mount Buller hotel include Mt. Buller Ski Slopes and Alpine National Park.

Standard Queen Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$499* Per night/room 10 Jul. - 11 Jul.

Standard Triple Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Standard Quadruple Room

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Queen Balcony Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Triple Balcony Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Family Balcony Room

Bed Count 1 Queen Bed Maximum Occupancy 6 Max

Duck Inn Mt Buller ratings based on 36 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Duck Inn Mt Buller

Everyone (28) Couples (3) Family (4)
5 out of 5
Nice

Posted by on 24 Jun. 2022

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4 out of 5
Very friendly helpful staff!!!

Posted by on 21 Jun. 2022

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Comment from Hotel Management

22 Jun. 2022 by Manager

Thankyou for your review. We are very glad that you found our staff friendly.

4 out of 5
Rooms were nice and modern but basic. Ski rentals on site which is convenient. Short walk into the village. A good ‘no frills’ place if you don’t plan on spending a lot of time in the room

Posted by on 12 Jun. 2022

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Comment from Hotel Management

12 Jun. 2022 by Manager

Thankyou for your review. We are very glad that you enjoyed your stay.

1 out of 5

Posted by on 18 Jul. 2021

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4 out of 5

Posted by on 15 Sep. 2019

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Comment from Hotel Management

22 Sep. 2019 by Manager

Awesome.

4 out of 5

Posted by on 11 Sep. 2019

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Comment from Hotel Management

12 Sep. 2019 by Manager

Thankyou Anonymous

4 out of 5

Posted by on 1 Sep. 2019

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Comment from Hotel Management

4 Sep. 2019 by Manager

Thankyou

4 out of 5

Posted by on 29 Aug. 2019

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Comment from Hotel Management

31 Aug. 2019 by Manager

Thankyou for your review

3 out of 5

Posted by on 17 Aug. 2019

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Comment from Hotel Management

27 Aug. 2019 by Manager

Thankyou.

1 out of 5
The property where we lived the supervisor was very rude .Despite being in hospitality she was so rude.Before booking we asked if there are any gluten free options they said they have and we just found Meusli with soy milk.On requesting they Adviced us to go to village shop and get Almond milk and eggs they could cook. The next day the supervisor told no outside food allowed and they can't cook for us. Being a continental breakfast and expensive 2 night stay they even could not accomodate any request what guest were asking.The toilet doors were broken and the soap and shampoo were empty they forgot to fill up. The meal for dinner was expensive too but as you got no choice you should suck it up. I really had a terrible experience in this place. If the supervisor was not that rude and even the staff got no clue what they were doing. Breakfast was included but there was no gluten free or even a single egg dish. I really want my money back for ruining my holiday.

Posted by on 9 Aug. 2019

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Property Features

For a free ride to the slopes, hop on the mountain hotel's complimentary ski shuttle. Duck Inn Mt Buller helps provide the perfect winter holiday with ski storage and ski equipment rentals. When the sun goes down, sip après-ski drinks in the hotel's bar. Free breakfast is available daily. Public spaces have WiFi for a fee. This 3.5-star Mount Buller hotel is smoke free.

  • 1 building
  • 25 guestrooms or units
  • 3 levels
  • Built in 2013
  • Continental breakfast (free)
  • Childcare (surcharge)
  • Ski equipment storage
  • Ski equipment rentals
  • Front desk (limited hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Fireplace in lobby
  • Television in lobby
  • No smoking on site
  • Bar or lounge

Family Friendly Amenities

  • Family property
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Refrigerator (on request)

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: WiFi (surcharge)

Transport

  • Property shuttles: Free ski shuttle

Room Amenities

Duck Inn Mt Buller offers 25 accommodations with coffee/tea makers and hair dryers. Each accommodation is individually furnished and decorated. Beds feature pillowtop mattresses. 32-inch LCD televisions come with digital channels. Bathrooms include showers with rainfall showerheads, and complimentary toiletries. This Mount Buller hotel provides wireless Internet access for a surcharge. Housekeeping is offered on request and refrigerators can be requested.

  • Pillowtop beds
  • LCD television
  • Digital channels
  • Refrigerator available
  • Coffee maker
  • Shower
  • Rainfall showerhead
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (on request)
  • Childcare in room (surcharge)
  • Hair dryer
  • Toiletries (free)
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor

Food & Drink

Guests are served free continental breakfast daily from 8 AM to 9 AM.

Drakes Lounge - Onsite bar.

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 9:00 PM

Special check-in instructions:

The front desk is open daily from 8:00 AM - 9:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

This property is located within a national park. An entry fee must be paid at the entrance to the park. A resort attendant will direct guests to drive to the general car park. An onsite taxi service will transport guests from the car park to the property.

The front desk at this property is open daily from 8:00 AM - 9:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available.
  • Cribs (infant beds) are available for AUD 20 per night.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

No onsite parking is available. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning. Social distancing measures are in place; guests are provided with hand sanitizer; cashless payment methods are available for all transactions.

  • No lifts
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property does not follow sanitisation practices of any association
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities on site
  • Mobile key entry is not available
  • Food service not has not been amended for enhanced safety
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: AUD 5.00 per stay (rates may vary)
  • Fee for wireless Internet in public areas: AUD 5.00 per stay (rates may vary)
  • Crib (infant bed) fee: AUD 20 per night
  • Rollaway beds are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Duck Inn Mt Buller
  • Duck Inn Mt Buller Mount Buller
  • Duck Mt Buller Mount Buller
  • Duck Mt Buller
  • Duck Inn Mt Buller Hotel
  • Duck Inn Mt Buller Mount Buller
  • Duck Inn Mt Buller Hotel Mount Buller

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.